So i recently got my HTC One 6 days ago and have no problems except this one .
When i am in the same room as my router the WiFi connection is perfect, but when i leave the room and go to any other room in the house the connection drops to either very very weak or simply no longer receives signal , all my other devices work except my HTC . I have changed the my router Channel to the least busy and still no change .
Any help or advice would be much appreciated
If this is a manufacturing problem please post so i can send this unit back for another one
thanks :good:
-The pessimist
The-pessimist said:
So i recently got my HTC One 6 days ago and have no problems except this one .
When i am in the same room as my router the WiFi connection is perfect, but when i leave the room and go to any other room in the house the connection drops to either very very weak or simply no longer receives signal , all my other devices work except my HTC . I have changed the my router Channel to the least busy and still no change .
Any help or advice would be much appreciated
If this is a manufacturing problem please post so i can send this unit back for another one
thanks :good:
-The pessimist
Click to expand...
Click to collapse
Imo you should return it. Mine is working fine at home in any room or floor with at least 3 bars on 4. Maybe you should try with another router first before sending it back and troubleshoot with ''wifi analyser'' from google play. hope it helps
and please do not create 2 threads for the same question http://forum.xda-developers.com/showthread.php?t=2542798
Related
Hello there,
As a newcomer, I found out these foruns filled up with great information and guys willing to help, so came here to ask for some help ....I am both excited and dissapointed with my brand new Milestone. Bought the handset about 5 days ago, which came with Android 2.0. Then updated it straight away to version 2.1 via "Motorola Software Update". So far so good ...here´s the problem I am facing :
While connected to wi-fi or 3g(issue is easier to notice due to 3G icon at the task bar, which points out in those small arrows data that is being sent/received) phone stops to receive data out of the blue. All connectios are cut off(it also happens when the handset is locked up). Some basic trouble shooting i did:
- tested all pcs connected to the same wi-fi network. No issues detected for these
- reset wi-fi router configs. Didn´t work
- tried other wi-fi router. Presented same issue
- swapped another carrier chip to test 3g connection. Presented the same issue
- tested my GSM chip on ther phone. Worked properly
- Reset phone to default settings. This time the connection took longer to drop, like 30 minutes, instead of the usual 10 minutes. After the first drop, it´s started behaving the same way again.
It seems pretty much that there an issue going on here (obvious...hehehe). I am considering the following:
- Might be a software issue. So, right now i am downgrading it back to 2.0 version, check if it works properly and then move to 2.1 hopping to get the issue fixed.
- Use retailer warranty and claim for a new phone =/
Could you guys help me out ??
Thanks in advance and Best Regards !!!
Guys, after downgrading version to 2.0, phone stills presenting the same issue. I think it´s turning into hardware issue =/....does anyone have a clue about it?
Thanks and Best Regards!!!
(
I you don't know what WI-FI issue I'm talking about, it's that after the 2.3 upgrade the device shuts off WI-FI and goes to 3G when the WI-FI signal is low.
So for example, when I used my Incredible S running 2.2 I had a solid, working (albeit low) connection in my bedroom. But now, after the update - the connection shuts down. This affects the Desire S and Desire HD too ofcourse.
)
Anyway, This is the mail I sent to HTC:
Dear HTC
I recently upgraded my Incredible S from 2.2 to 2.3.
Before the update, the phone would hang on to the quite low but useable wi-fi signal in my bedroom, but after the update the wi-fi disconnects and puts the phone on 3G.
My old HTC desire still holds on to the signal fine, whereas my new Incredible S loses it. (both at around -90 dBm)
After a lot of research on forums, I have noted that this is a very common problem, and many people are suffering from poor wi-fi since the 2.3 update. I suggest that you take this problem seriously.
We have localized the problem to a change in rssi threshold to -88 dBm. That is strange as this is a perfectly useable signal strength.
It is suggested that this code "error" is part of a Broadcom driver update, and not HTC's fault
You can find the code snippet here:
https://github.com/LeeDroid-/Ace-2.6.35/blob/master/drivers/net/wireless/bcm4329_204/dhd_cdc.c#L1288
Please forward this mail to your dev tech department, as this needs to change as soon as possible
People expecting an upgrade, actually got a downgrade with gingerbread
yours sincerely
xxxxxx
Related posts:
http://forum.xda-developers.com/showthread.php?t=1058450
http://forum.xda-developers.com/showpost.php?p=13541080&postcount=37
http://forum.xda-developers.com/showpost.php?p=13782357&postcount=270
http://forum.xda-developers.com/showpost.php?p=13841242&postcount=279
http://forum.xda-developers.com/showpost.php?p=13842015&postcount=280
Click to expand...
Click to collapse
OK, So I reported the Gingerbread WI-FI issue to HTC - It was sent on to some other department - and today I got this reply.
(Yes, That is some weird spelling )
Dear XXX ,
Regarding your question about the change in wifi I have gotten this information for you
Google took the decision that on a low wifi signal the device should switch to 3G. That tresshold is indeed 86 dB. This has past on to Escaltions that the customer does not like it, but we cannot solve his discontent at this moment.
I hope this answer is useful to you.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number xxxxxxxxxxxxxxxxx.
Sincerely,
David
HTC
Click to expand...
Click to collapse
OK, Great.....
For me, the wifi capability has only increased since the update.. Weird.
I should have read all the posts about the gingerbread OTA upgrade wifi issues before I upgraded. As previously reported it seems to cut off more when the signal is weak. Fortunately I have an unlimited data plan but still like to connect on wifi at home and while traveling... Hope they get this resolved soon.
Sent from my HTC Incredible S using XDA App
Hello, I recently got my HTC ONE, and discovered that HTC has a serious issue with wifi connectivity. I had a HTC desire a couple of years ago and got rid of it after noticing wifi connection constantly disconnecting and reconnecting (it stays off for 1 - 2 seconds, then reconnects) even if I was standing right next to the router. But now it seems that HTC ONE has the same damn problem. I DID all things indicated in other posts, like check the best wifi performance option, tried 2,4ghz only, auto, nothing works. This happens more often when 3g wcdma is on, but it still disconnects on gsm only, so I doubt it has anything to do with cellular antenna. The phone is brand new, I doubt that taking it to service and getting a new one will solve anything. What is there to be done?
And another thing that bugs me. Lets say autobrightness is off rights? When the background is dark the backlight still goes down, and when its white it goes up, just a bit. and the transition is very lame, as its soo obvious, it goes up and down in steps that last 20ms. but its visible and annoying to look at. any patch or soft for this? Thanks!
Are you on stock rom?
I might be imagining it, but ever since leaving stock for arhd 4.1.2, and even now on 4.2.2 the wifi seems to me to be less stable. However the 3g/lte isn't bad.
Hopefully will be fixed on future releases /source code releases from htc..
Sent from a pizza
I'm on arhd 10.1 and have absolutely zero WiFi problems. Zero
Sent from my HTC One using xda premium
Im on android revolution 10.1 4.2.2 also. still got wifi issues.
I'm having the exact same problem on my brand new stock HTC One
Constantly connects and drops two seconds later all day and drains my battery.
jensenkd said:
I'm having the exact same problem on my brand new stock HTC One
Constantly connects and drops two seconds later all day and drains my battery.
Click to expand...
Click to collapse
Same thing with me. Brand new HTC One, only a week old. Right out of the box, I was having the same wifi issue you describe here. I did some searching and a couple of people said the issue went away when they installed the ViperOne ROM. So that's what I did. Same problem.
This is frustrating. My friends all gave me crap when I decided to go back to Android after being on Windows Phone 8 for a year... telling me I'm going to have to deal with poor battery life, etc. I laughed at them. Now they're laughing at me.
I'll have to look into arhd 10.1 and see if that helps.
Okay, this was weird. So, I performed a nandroid backup of my current state, flashed ARHD 40.3 (after wiping and deleting everything) and I had the same wifi drop issue in ARHD! So, since I preferred ViperOne anyway, I went back into recovery did another wipe/delete of everything and restored the nandroid backup I made right before flashing ARHD. Boo yah! I haven't had the wifi drop problem since! Ha! No idea... maybe I just needed a cleanup? I'd already tried wiping the cache before, to no avail. Strange... but happy it's working now.
Mike
mkclarke said:
Okay, this was weird. So, I performed a nandroid backup of my current state, flashed ARHD 40.3 (after wiping and deleting everything) and I had the same wifi drop issue in ARHD! So, since I preferred ViperOne anyway, I went back into recovery did another wipe/delete of everything and restored the nandroid backup I made right before flashing ARHD. Boo yah! I haven't had the wifi drop problem since! Ha! No idea... maybe I just needed a cleanup? I'd already tried wiping the cache before, to no avail. Strange... but happy it's working now.
Mike
Click to expand...
Click to collapse
Never mind... it's back to doing the same thing. Very annoying. It only worked right for about half a day, then went back to dropping the wifi constantly. I don't know what to try next.
I've never had problems with WiFi-dropouts on my HTC One, used both 10.1 @ 4.2.2 and now 40.3 @ 4.4.
However I have dropouts on my Samsung Galaxy S4, where it claims my network is unstable (connected with 5 GHz). The S4 is stock, no mods what so ever. It's only unstable at my home router, never at work or anywhere else. I use a Jensen 3000DG. Never tried 2.4 GHz at home, so I don't know if it's the band or the router itself that's the problem. It can be one of many reasons.
My point being, if you haven't tried already, try a different router or try either 2.4 or 5 GHz.
If you are certain the problem lies with your phone, I would return it to seller on warranty.
mkclarke said:
Never mind... it's back to doing the same thing. Very annoying. It only worked right for about half a day, then went back to dropping the wifi constantly. I don't know what to try next.
Click to expand...
Click to collapse
Another thing I just realized, it could be an IP-conflict within your local network. I.e. if your phone asks for an ip-address from the wifi-router, which tries to give out an ip-address that's already in use by another device. Can often happen if one or more devices has a static ip, or if the leasing period of an ip has just exceeded and the device still holds the ip even if the router has released it.
If this is plausible, get some info on your home network (ip-ranges, gateway, etc), and give your htc a static ip in the higher range.
I.e. if your router's gateway is 192.168.0.1, and it gives out from 192.168.0.101-199, give your htc something like 192.168.0.190.
Otherwise, like mentioned earlier, try a different router...
Hi all
I bought a note 1 from friend last week and I ve got problem with it. He was replacing micro usb part because the micro usb was not working so he get it fixed. Phone shop charge him around 50 pounds dont know why, and from that time there is a problem with the phone.
Wifi is only working when you are in the same room where the router is and when you go somewhere else in the house the wifi is discconected from network. I bought new antenna cable because I thought it will help but it didnt. So I dont know now how to fix it, and also the signal is very poor after replace that part.
Can anyone help me please ?
Thanks
Search for "usb port wifi" and you'll find a lot of threads related to this, like:
http://forum.xda-developers.com/showthread.php?t=2421145
As far as I remember only the use of original parts from Samsung might solve this.
Okay, Thanks. I contact samsung service center and I am just waiting for them to call me back to give me a quote how much it will cost to fix the problem with signal so in other words replacing usb board for the original one.
But Does anyone had similar problems as me with wifi. I was checking wifi at my girlfriend house and it seems to work perfet I had wifi signal everywhere but when I am at my house the wifi signal is poor and its only work few metres from the router and also sometimes is working slow, but when I go somewhere in the house the wifi is disconnecting with the network.
I heard that Kernel is responsible for the wifi I changed kernel to Philz one and its same problem. I replace the antenna cable but that doesnt help me.
Any ideas what could I do about it ?
Thanks
Hi,
LG V40 isn't connecting to strong Cell or WiFi signals without a Re-Start ... why?
This has never been a problem before. It's always shown a strong Cell Signal at my house and I've fantastic WiFi speeds at the house too. However, occasionally I"ll notice the phone is slow to load a Website or takes too long to send a large file in a Text, I'll look at the Signal Strength and it shows low Cell Signal and low WiFi Signal, yet I know (and test) them both from another phone and they're as strong as possible.
What is the issue and how can I fix this problem?
Thank you all in advance.
Regards,
Gregory
Almost a week later and not one reply post ! ? !
Guess the heat for LG has faded ... not only for the brand, but for this phone, yet, this phone is still (somewhat) fast, takes all updates and is a good camera.
Well ... I still hope for an answer. I've done a complete Factory Reset without loading ANY apps at all for 3 days and it STILL has this issue.
(... Side Note: It's absolutely AMAZING how long the battery lasts when all the bloatware and junk apps are removed, all non-needed-undeleteable-apps are disabled and there's not one Third Party App ! ! )
I read on another thread it's only happened since 5G started getting activated on towers. I don't understand how one would affect the other, but maybe someone can chime in and clear the air on that.
If I don't get an answer soon, I'll have to check other phones to see if others are having this issue and upgrade to a newer phone.
Hope to hear from someone soon.
---G---
I don't have the exact same issue as you, but I have an issue where my data connection doesn't connect when my WiFi is off. So I need to turn on my WiFi before I turn on my data, then only turn off my WiFi. I didn't know this before, and I had to resort to turning on airplane mode, whenever I needed to use my data.
I sent my previous device in for warrany repairs, so my device has a new mainboard, and the issue was on both devices. It has to be a software issue on my variant (LG-V405EB), because I haven't seen any other complaints about it online.
miz_pimp said:
I don't have the exact same issue as you, but I have an issue where my data connection doesn't connect when my WiFi is off. So I need to turn on my WiFi before I turn on my data, then only turn off my WiFi. I didn't know this before, and I had to resort to turning on airplane mode, whenever I needed to use my data.
I sent my previous device in for warrany repairs, so my device has a new mainboard, and the issue was on both devices. It has to be a software issue on my variant (LG-V405EB), because I haven't seen any other complaints about it online.
Click to expand...
Click to collapse
Thanks for the reply Miz Pimp.
The phone was checked out and came back working 100% efficient - but they did say that clearing the phone with a Re-Start will help with connectivity.
I hate that as an answer - but it's something that a Samsung user said they've got to do too.
Feeling less alone regarding this problem, but I'm going to upgrade to a 5G phone early next year when that coverage is expected to get to my area.
SaintlySins said:
Thanks for the reply Miz Pimp.
The phone was checked out and came back working 100% efficient - but they did say that clearing the phone with a Re-Start will help with connectivity.
I hate that as an answer - but it's something that a Samsung user said they've got to do too.
Feeling less alone regarding this problem, but I'm going to upgrade to a 5G phone early next year when that coverage is expected to get to my area.
Click to expand...
Click to collapse
That really is a horrible reply. It sucks that we need to do that to get a proper connection. I never had this issue with ANY of my mid-range Huawei devices, so it's pretty annoying that I'd have issues on a flagship.
The System Update 13 from Verizon just installed.
Still the same issue with connectivity damn it! !
I literally shut the phone off and restart to get better reception for several hours .... then the reception will drop to one or two bars, calls have drop-outs and upload/download speeds drop. A Re-Start and it all goes back to full bars and high connectivity speeds.
This does not happen to friends with Pixel's, Sammy's or iPhones.
Looks like the LG has some sort of malfunction ... OR ... it's a program to keep battery life exceptionally long, which it clearly does over my other friends phones who maintain high connectivity rates, yet significantly lower battery life.