Database Develop

No sound at all

So, about 24h ago, my phone lost the ability to dispense and intake sound. Just like that. A peculiar thing is that only audio jack works.
I didn't drop it or hit it or damaged it in any way, nor did anyone else, the phone was with me all the time. It just stopped playing the sound whether it's a ringing or sms or a notif of any kind. Music don't play on speaker, and when a call happens, there is absolutely no sound on either end of the line.
I did a factory reset and a V20b reflash and everything else and... nothing helped
Is it a hardware fault?

UsernameWasTaken said:
So, about 24h ago, my phone lost the ability to dispense and intake sound. Just like that. A peculiar thing is that only audio jack works.
I didn't drop it or hit it or damaged it in any way, nor did anyone else, the phone was with me all the time. It just stopped playing the sound whether it's a ringing or sms or a notif of any kind. Music don't play on speaker, and when a call happens, there is absolutely no sound on either end of the line.
I did a factory reset and a V20b reflash and everything else and... nothing helped
Is it a hardware fault?
Click to expand...
Click to collapse
looks like a hardware fault to me, but it could be something pretty simple. It sounds like your saying the mic died also? this would narrow the issue down if so.

Did you have headphones plugged in before the issue?
Sent from my Nexus 5 using Tapatalk

JoinTheRealms said:
looks like a hardware fault to me, but it could be something pretty simple. It sounds like your saying the mic died also? this would narrow the issue down if so.
Click to expand...
Click to collapse
Yes, the mic died, too, because when called, the person on the other end gets no sound whatsoever from my part. It's the same the other way around, which is strange since the mic and ear speaker are on the opposite sides of the phone. What takes out both of them + the main speaker?
I recorded a film with camera while a moderate music played in the room, but there's nothing but crackling.
Ben36 said:
Did you have headphones plugged in before the issue?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes, maybe 3 hours before I noticed the problem the first time. I listened to music while outside.
If you're aiming at the phone thinks it has earphones always connected, it's not that. The phone clearly registers when they are plugged in and when they aren't by displaying, or not, the earphones icon in the notifbar.

Sounds like a weired issue to me. Once it happened, did you reboot the phone after this isue occured?
If I remember correctly, my old phone (not this one) had exactly same issue, I think rebooting and clearing cache and stuff (not sure if factory reset) fixed the issue. Worth a shot before going to fix the hardware

It's happened to me many times on my last Sony phone. Just keep jamming the headphones in and out and it should clear, the phone still thinks they're plugged in
Sent from my Nexus 5 using Tapatalk

Heres the LG 4x service manual if your interested, https://drive.google.com/file/d/0B_oeOAvJTvExc3RiQnN0NGQtanc/edit?usp=sharing

Tcm9669 said:
Sounds like a weired issue to me. Once it happened, did you reboot the phone after this isue occured?
If I remember correctly, my old phone (not this one) had exactly same issue, I think rebooting and clearing cache and stuff (not sure if factory reset) fixed the issue. Worth a shot before going to fix the hardware
Click to expand...
Click to collapse
Yes, a few times. Factory reset and V20b reflash, too (It was on official 4.1.2 anyway), and wiped all the partitions from boot menu.
Ben36 said:
It's happened to me many times on my last Sony phone. Just keep jamming the headphones in and out and it should clear, the phone still thinks they're plugged in
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
As I stated in my previous post, phone detects the headphones the normal way when they are plugged in and displays the headphones icon in notification bar, and removes it when I pull them out. Furthermore, music players pause/stop playing the moment the phones are unplugged.
JoinTheRealms said:
Heres the LG 4x service manual if your interested, https://drive.google.com/file/d/0B_oeOAvJTvExc3RiQnN0NGQtanc/edit?usp=sharing
Click to expand...
Click to collapse
Thanks, I'll have a look, but I'm not really sure what I can or should do.
The thing is, the phone is under a year old and has warranty, so I elect not to open it by myself... yet. Just don't want to leave it at the shop where it'll most certainly spend at least 10 days before anyone even looks at it (because of Easter and International Workers' Day). I'm also baffled by the fact that the ear speaker on top of the phone doesn't work. If it were just the bottom part, I would've gotten a replacement and switched it myself (one part holds both), but it's obviously something more complicated than that and I don't dare to discover what on my own.
In any case, I'll see what I can do about the problem after the holidays and I'll keep you apprised of the outcome.

Epilogue: The motherboard was faulty and they gave me a new phone.

[Q] Sound gaps while BT streaming to car audio.

Hi, I Have strange problem with my brand new Xperia Z3 Compact. I streams my music from Z3C to my Pioneer MVH-X360BT car audio. Every few minutes there is a gap in stream that lasts for maybe half a second. That's very annoying! Music is still playing during this gap but I can't hear it. I had similar problem with Xperia Z1 but I thought it was some problem in old Android and some bug in BT driver. Then I've had iPhone 5s and it worked like a charm! No gaps, no problems with BT. Now I've returned to Android and I'm starting to regret this :/
I've checked everything I could. I've turned on BT visibility, turned off Wi-Fi, checked if no notifications couse this. I've even flash clean stock firmware (originally phone came with branded firmware). Nothing. I've tested many players (Walkman, Power Amp, Player Pro, Double Twist etc). Nothing. I though that maybe problem is in my SD card (I store my music on external card), but: 1) it's very fast card 2) copying music to internal storage didn't change anything. Sound still has gaps. I don't now what to do I'm sure that my car audio is ok (iPhone works), today I've tested SGS5 with it and it worked well too. Problem is only with Xperia family (reminder: same problem on Xperia Z and Xperia Z3 Compact).
Any clues? I hate changing my phone again and I love battery life on Z3C (main reason I left iPhone).
Please help!

rozbit said:
Hi, I Have strange problem with my brand new Xperia Z3 Compact. I streams my music from Z3C to my Pioneer MVH-X360BT car audio. Every few minutes there is a gap in stream that lasts for maybe half a second. That's very annoying! Music is still playing during this gap but I can't hear it. I had similar problem with Xperia Z1 but I thought it was some problem in old Android and some bug in BT driver. Then I've had iPhone 5s and it worked like a charm! No gaps, no problems with BT. Now I've returned to Android and I'm starting to regret this :/
I've checked everything I could. I've turned on BT visibility, turned off Wi-Fi, checked if no notifications couse this. I've even flash clean stock firmware (originally phone came with branded firmware). Nothing. I've tested many players (Walkman, Power Amp, Player Pro, Double Twist etc). Nothing. I though that maybe problem is in my SD card (I store my music on external card), but: 1) it's very fast card 2) copying music to internal storage didn't change anything. Sound still has gaps. I don't now what to do I'm sure that my car audio is ok (iPhone works), today I've tested SGS5 with it and it worked well too. Problem is only with Xperia family (reminder: same problem on Xperia Z and Xperia Z3 Compact).
Any clues? I hate changing my phone again and I love battery life on Z3C (main reason I left iPhone).
Please help!
Click to expand...
Click to collapse
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?

2mal16 said:
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?
Click to expand...
Click to collapse
Huh, I've turned off the 'Queue data in background' (I have polish locale and I don't know how this option is in english so I translated it literally) option in power management settings. Nothing has changed Also nothing has changed while I was driving car with Google Maps navigation (or Waze) turned on. Still gaps were present.
Unfortunately I don't have any other device that I could test my phone with Only other phones (and all phones works great).
I think I have to change Z3C to another phone, maybe SGS5 (but I don't like Samsung...)
Ehh, tough one

2mal16 said:
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?
Click to expand...
Click to collapse
Hi there, I'm facing the EXACT same problem with a few minor differences in the setup:
I'm connected via cable to a philips CEM210. This so called "gap" usually happens when I skip a track(or when the next track comes on automatically).
I have recently purchased the kinivo btc455 and will let you know tomorrow if the issue persists on the BT device.
I actually think 2mal might be on to something here I use stamina mode regularly and I have rooted my device and change tracks via the volume keys.
So the issue might be the phone wakes up periodically (skip track? check notification queue?)

Sydrox said:
Hi there, I'm facing the EXACT same problem with a few minor differences in the setup:
I'm connected via cable to a philips CEM210. This so called "gap" usually happens when I skip a track(or when the next track comes on automatically).
I have recently purchased the kinivo btc455 and will let you know tomorrow if the issue persists on the BT device.
I actually think 2mal might be on to something here I use stamina mode regularly and I have rooted my device and change tracks via the volume keys.
So the issue might be the phone wakes up periodically (skip track? check notification queue?)
Click to expand...
Click to collapse
I have all power safe options turned off. Notification queue is empty. I have this problem only via BT. When listening with phone connected to radio by USB, everything is ok.

rozbit said:
I have all power safe options turned off. Notification queue is empty. I have this problem only via BT. When listening with phone connected to radio by USB, everything is ok.
Click to expand...
Click to collapse
Try this app while you listen to music over BT : https://play.google.com/store/apps/details?id=com.synetics.stay.alive
Still gaps?
Also I have Viper4android installed, dont think this would make a difference since it also worked before but its worth a try.
Get the apk from here and follow the instructions : http://forum.xda-developers.com/showthread.php?t=2191223
I assume your device is rooted as it only works on such.

Speaking of weird bluetooth bugs, my music has been playing in fast-forward occasionally (cm12). I have no idea why this happens or how to fix it, so if anyone has any ideas I'd greatly appreciate it.

2mal16 said:
Try this app while you listen to music over BT : https://play.google.com/store/apps/details?id=com.synetics.stay.alive
Still gaps?
Also I have Viper4android installed, dont think this would make a difference since it also worked before but its worth a try.
Get the apk from here and follow the instructions : http://forum.xda-developers.com/showthread.php?t=2191223
I assume your device is rooted as it only works on such.
Click to expand...
Click to collapse
Stay Alive didn't help. There are still gaps once for a audio track.
My device isn't rooted so Viper is not an option :/
Thank you, though

rozbit said:
Stay Alive didn't help. There are still gaps once for a audio track.
My device isn't rooted so Viper is not an option :/
Thank you, though
Click to expand...
Click to collapse
Hmm , last idea , try turning the timeout for visibility option in the bluetooth menu (in the right corner on the bottom when bt is turned on) to no timeout.

2mal16 said:
Hmm , last idea , try turning the timeout for visibility option in the bluetooth menu (in the right corner on the bottom when bt is turned on) to no timeout.
Click to expand...
Click to collapse
That was the first thing I did. No effect, of course.
Sad but true - I have to get a new phone. And this time no Sony

rozbit said:
That was the first thing I did. No effect, of course.
Sad but true - I have to get a new phone. And this time no Sony
Click to expand...
Click to collapse
Jeah too bad i could not help, what you could try is go to a store and ask them whether you could try out some BT headphones, with the pretext of buying them ofc . If the issue is still present then it may be hardware related and an exchange unit could work just fine. Otherwise it points to some incompatibility issue that could maybe fixed somehow but not by me and my current expertise . Especially since i am not experiencing the same. Wish you the best and good luck !

I use a Bluetooth headset (mw600). Started with a nokia n900 and it had frequent gaps, probably due to wifi/interference. With the Z3C started with no gaps but now get few most likely when it leaves any wifi connection (hotspots).
Since you have tried all options on the phone side, it seems to be an issue with the particular car stereo. How about you reset the stereo by removing all power sources to it then pair the phone as a fresh new device and check if issue continues?

I have a similar issue. It seems like a head unit problem for me. Many problems there are with Pioneerer Head Units. Please don't buy this brand...

Have same problem with my Z3 and pioneer car sound.... No issues when i used samsung devices... Now i have a Z3 and the sound fails all the time....
I have 2 headsets bluetooth and i dont have any trouble....
The problem is between sony devices and pioneer!!!
Help!!!

This is not just between Sony and Pioneer. I have a Cardo Scala G9 BT headset for motorcycles, and never had a problem with my Nokia 808 for music streaming, nor my Nokia X2 DS (strictly used for GPS, no SIM).
Now that I bought my Z3C, I have this random gaps of silence while streaming music. Extremely annoying. Even after rebooting the phone, no resolution. Thought maybe there are some bugs with 5.1.1, so I went ahead and updated the firmware on my G9 from 1.6 to 2.1. Still same issue.
Another issue I found with the Z3C: When music streaming is playing, and I get a text message or a new email, the music volume lowers, but no notification sound comes through, before the music volume resumes. On my other phones, when I get a text message, the music volume goes down, and I hear the audio for new text, email, or whatever.
It is extremely annoying. Anybody know how to resolve first and second problem I listed?

Not a Sony issue. Had this with an lg g3 on a kenwood car stereo and the same with the z3c. Seems to be an android issue, as it didn't happen with ios. I am not 100% sure, but I think it only started with lollipop, because I had an htc one m7 before the lg and I don't remember ever having this before...

Yeah, I am inclined to agree with you.
With my Acura, the music has zero gaps. But when I am on a hands free call, I get the gaps! So it must be something buggy with how Android handles one of the BT channels. It is extremely annoying. And on the hands free calls, when the gap happens, my telephony audio goes to the phone. And when I try to switch it to BT mode, nothing, until the gap ends. Then I can switch back to BT mode. This is extremely frustrating.

Bump. I've been having this problem for months. I had it in KitKat too and it happens with any Bluetooth device. It always happens in specific parts in my route (place I go to often), even though I may have never connected to WiFi there or WiFi is off. Could it have something to do with GPS activity?

Any solution for this strange problem?
xperts help please!!!

msbearbr said:
Any solution for this strange problem?
xperts help please!!!
Click to expand...
Click to collapse
Hello everyone!
I also have exact same problem with my Z3C and... Sony's MEX-N5100BT, there's a couple miliseconds gap while the music is playing. The best part is that while I'm talking through the radio's built-in BT Phone, the audio never has this gap... or I haven't heard that since I'm using this radio.
But you know what? This happens so rarely that I just ignored it and got used to it and I recommend you to do the same

Speaker pop bug

After a certain amount of time, or opening a certain app, the phone will develop this annoying speaker pop on some screen clicks. I haven't figured out what causes it yet but it happens even when the phone is set to "total silence". A reboot always fixes it. I had my screen clicks enabled but have turned them off and rebooted and everything is fine now. If I figure out which app or circumstances cause it, I will post the fix.

I'm having the same issue. Happens during app launch for pretty much all my apps.

kongyang9o said:
I'm having the same issue. Happens during app launch for pretty much all my apps.
Click to expand...
Click to collapse
Reboot fixes it temporarily. If you notice it happens after the speaker goes dormant. If the speaker is making continual sound it won't do it. Once to goes to make its first sound after sitting, it pops. Even does it on silent. Don't know what is triggering it yet.

Supposedly someone has done a FDR and no longer has the issue.
Sent from my XT1575 using XDA-Developers mobile app

benjamminh said:
Supposedly someone has done a FDR and no longer has the issue.
Sent from my XT1575 using XDA-Developers mobile app
Click to expand...
Click to collapse
I will let others try that first because it takes a couple hours to get everything back to the way I like it without root.

I have not experienced any kind of "pop" from my speaker at all...
Sent from my XT1650 using Tapatalk

Metfanant said:
I have not experienced any kind of "pop" from my speaker at all...
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
Do you have the JBL mod?

seh6183 said:
Do you have the JBL mod?
Click to expand...
Click to collapse
Yes, but I've only used it for maybe 5-10 minutes total
Sent from my XT1650 using Tapatalk

Metfanant said:
Yes, but I've only used it for maybe 5-10 minutes total
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
The pop has not returned today and the only thing I did different is not hook up the mod. It may be that.

kongyang9o said:
I'm having the same issue. Happens during app launch for pretty much all my apps.
Click to expand...
Click to collapse
Try disabling audio effects and rebooting.

shoeshine47 said:
Try disabling audio effects and rebooting.
Click to expand...
Click to collapse
Well that really wouldn't say much because a reboot fixes it every time by itself. Where is the audio effects setting?

I started noticing this in the Twitter app.
Sent from my XT1650 using Tapatalk

seh6183 said:
Well that really wouldn't say much because a reboot fixes it every time by itself. Where is the audio effects setting?
Click to expand...
Click to collapse
Settings --> Apps --> Menu --> "Show system"

I've noticed this as well. When scrolling through my FB or IG feed, any time a video starts playing (even with the sound defaulted to off), I hear a tiny lil speaker pop. It doesn't particularly bother me all that much, but I definitely noticed it.

I was thinking about it the other day and noticed it sounds a bit like a static pop. Kinda like when you plug a guitar into an amp when it's on. Might be some sort of initiation for the speaker. As long as it doesn't affect anything else or causes damage, I'm not too bothered by it. Especially hearing that it's as widespread it is.

hey guys ive figured out what is causing it but the solution might be some sort of software patch.
its the act of connecting to a BT device and then streaming audio like XM/Google music ect. once you disconnect the pop/snap sound appears on all things that activate the speaker. the twitter pull down is the best thing to test this with but it happens on all sounds from the first time you play a song/video to changing a ring tone ect.
here is a video of the sound. ive tried it on both my cars BT, a bose standalone BT speaker, and even and old FM transmitter and all the BT devices cause the pop once they are disconnected.
the reason why its happening is a little over my head but I was thinking something with DRM possibly?
another thing i discovered is it does not happen on the non Force regular Moto Z. I tested the exact same scenarios on it and it does no speaker pop
I was going to return my phone for another but this thread and a few others makes me think its a full on bug with the Force not a bad phone out of the box
ive tried a simple network reset clearing BT but that didnt work. before I try any luck with a factory reset or is it a waste of time?

Looks like this has been posted on the Moto forums https://forums.lenovo.com/t5/Moto-Z-Force/Speaker-issue/td-p/3382728
Sent from my XT1650 using Tapatalk

Well it makes sense why I've never heard it then...I've have not had my phone connected to a Bluetooth device
Sent from my XT1650 using Tapatalk

I have confirmed today that it definitely is not "mod" related. I haven't had my JBL hooked up in 48 hours and there has been no pop. I drove to work today listening to music through my truck speakers using bluetooth. Pop is back. @MCN1SMO was right, it is bluetooth related. The only way out is to reboot. LAME.

Just my two cents on the topic, I am not having this issue, however, I do use bluetooth daily, my phone has been on continuously for almost two weeks now. I work outside so use the JBL speaker and have my phone in my shirt pocket listening to music while working. I keep it at about 80% volume for battery life. I am averaging about 6 hours of listening a day.
Also I have my bluetooth connected to the work truck (Ford Sync) to and from work which includes a 4 hour commute home on Fridays and back on Sunday nights to the town I stay in during the week. I have yet to hear any kind of pop from either the JBL or device speakers.
Personally I keep bluetooth off when I am not connected to a device I am not sure if this has any effect or not but it could be worth testing if you are able to replicate the problem. I have been taking off the speaker when not using it as well, but have left it on a few days.
I do also remember reading about an issue with Pandora and bluetooth. I am not sure if Pandora is what you are using or not, if it is try something else and see if the problem persists. I stopped using Pandora a few years back when I was a mechanic and had a bluetooth adapter for a code scanner for cars. If I opened Pandora I would have to reset before the adapter would operate normally.

help mic.

help,
all of a sudden my mic on the phone is crap, i havnt droped it on the floor or anythiing like that.
but today it startet to make a very loud noise so the reciever of call couldnt hear a thing, tryed to restart the phone, it helped but only briefly,
is it a general problem?
or im just unlucky
regards

Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.

Freeloader8 said:
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Click to expand...
Click to collapse
I hope you let Nokia know through the Nokia care app... They should fix that!

i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem

emmanuelw said:
I hope you let Nokia know through the Nokia care app... They should fix that!
Click to expand...
Click to collapse
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
brianj41 said:
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
Click to expand...
Click to collapse
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country

Freeloader8 said:
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
Click to expand...
Click to collapse
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway

brianj41 said:
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
Click to expand...
Click to collapse
Tell them that it might be a software issue on Nokia end so I dont think they can do anything with it other than give you a new device.

same here
I found the same here. It is like interference. Since there are 3 mics, is it possible to disable one for testing?

Same here, happened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!

zdravke said:
Same here, haphpened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
Click to expand...
Click to collapse
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?

Freeloader8 said:
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Click to expand...
Click to collapse
I have no idea what to do, will have to trash the phone for something else. It's still not working after hours of troubleshooting.

I managed to restore the mic functionality by entering safe mode (by pressing volume down during power up). We'll see how long will it last.

It's back. Nokia never again.
Sent from my TA-1004 using Tapatalk

Nokia 8 Oreo. EDIT Ok found the thread - it Was specifically about Receiving calls, but might apply.
SEARCH xda nokia 8 questions & answers speakerphone
First question was 12 march 2018
Possible solutions:- 1 Full factory reset, setup Google account, don't install apps and Try it to see if solved.
2 Use Macrodroid app to turn off speakerphone 1 to 2 seconds into call (wow great app)
3 Press speakerphone icon twice at start of each call
4 Oreo 8.1 seems to have the problem less
Hope This Helps

I think I have solved this problem with my Nokia 8 which had been persistent for the last week.
I just took a household vacuum cleaner and cleaned out all the microphone slots and bingo the problem was solved!
Unfortunately I can't log in to the Nokia community forum to post there, I just get three endlessly pulsating dots, so if anyone can copy and paste this post over there it would be great.
Bad Mike.

I faced the same after last security upgrade. Today it became an issue for ANY call. And nothing I tried/found helped. (Soft resets, charging, Safe mode). Nokia 8 just generated noise like I would be staying on windy hill.
I've contacted Nokia via the Care app. It tooke ONE HOUR but in the end the operator helped me and I hope I've explained they should at least respond on their forum when the issue is reported almost a year. And their developers should know about issue that prevents using of phone for calling.
So the what worked for me part of answer:
- Settings>>Apps&notif>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps&notif>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Even before performing of the soft restart it worked again but it should be better to make it as well.

The microphone problem happened to me for the second time yesterday in a couple months. I tried the following, and it did NOT help. That said, the microphone returned to normal later in the day - it seemed to coincide with battery saver kicking as the battery become low.
I wish it would fail hard, so at least I can easily warranty the phone. At present, just when I give up and think about claiming warranty, the phone works again.
Chocholo3 said:
So the what worked for me part of answer:
- Settings>>Apps&notif>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps&notif>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Click to expand...
Click to collapse

I am having problem with recording voice message with WhatsApp and any other voice recording apps.
I did everything and Nokia support member said it can be because of last security patch.
I can make calls and no problem but when I wanted to send voice message no success.
Please help me

Mine has been having the same problem for about a month now, had to start using my earphones for calls.
Using Google camera to record the audio is perfectly find, but stock camera and dialer have this noise.
None of the above has helped.
Considering sending it to the Nokia phone repair?

Help Needed with sound problem

I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.

RaksheshSyal7 said:
I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.
Click to expand...
Click to collapse
if its a hardware issue service center was you only hope which you already tried.

RaksheshSyal7 said:
I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.
Click to expand...
Click to collapse
there is a app in playstore which checks hardware functionality try it or use ussd code to check hardware functionality to conform its hardware issue.

hassanjavaid8181 said:
if its a hardware issue service center was you only hope which you already tried.
Click to expand...
Click to collapse
miststudent2011 said:
there is a app in playstore which checks hardware functionality try it or use ussd code to check hardware functionality to conform its hardware issue.
Click to expand...
Click to collapse
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.

RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
Click to expand...
Click to collapse
good luck man..:good:

RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
Click to expand...
Click to collapse
OK let us know what the issue is if you find it.

RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
Click to expand...
Click to collapse
It been long time but did you find any solution?? I am facing this issue now, if your device turned out to normal please help.!