I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.
RaksheshSyal7 said:
I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.
Click to expand...
Click to collapse
if its a hardware issue service center was you only hope which you already tried.
RaksheshSyal7 said:
I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.
Click to expand...
Click to collapse
there is a app in playstore which checks hardware functionality try it or use ussd code to check hardware functionality to conform its hardware issue.
hassanjavaid8181 said:
if its a hardware issue service center was you only hope which you already tried.
Click to expand...
Click to collapse
miststudent2011 said:
there is a app in playstore which checks hardware functionality try it or use ussd code to check hardware functionality to conform its hardware issue.
Click to expand...
Click to collapse
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
Click to expand...
Click to collapse
good luck man..:good:
RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
Click to expand...
Click to collapse
OK let us know what the issue is if you find it.
RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
Click to expand...
Click to collapse
It been long time but did you find any solution?? I am facing this issue now, if your device turned out to normal please help.!
Related
I have been on the forums for a while and I can't figure this problem out. My speaker for ringers and hearing audio in a call work perfectly.The audio speaker doesn't work properly unless I have a headset plugged in, so when I'm in a call I have to were the head set so that else can hear me. I have tried wiping and flashing; this worked for one call the next call back to nothing. I have flashed different ROM's and nothing seems to work. If I posted in the wrong section let me know and tell me where to post.
orimps2 said:
I have been on the forums for a while and I can't figure this problem out. My speaker for ringers and hearing audio in a call work perfectly.The audio speaker doesn't work properly unless I have a headset plugged in, so when I'm in a call I have to were the head set so that else can hear me. I have tried wiping and flashing; this worked for one call the next call back to nothing. I have flashed different ROM's and nothing seems to work. If I posted in the wrong section let me know and tell me where to post.
Click to expand...
Click to collapse
If you have wiped and tried different roms and the problem still exists sounds like a hardware issue. Call T-Mobile or HTC to get it fixed.
Hi,
My friend is experiencing the same thing.
did you manage to solve this issue?
does speaker phone work?
No, speakerphone does not work
I must add this happened after updating to Donut (official), and wiping didn't help. Before that - it was working fine
so let me get his straight. speaker phone and music does not work but ring tones do?
No, nothing involving the speaker works. No ringtones, no mp3, nothing.
Happened just after upgrading to Donut.
I managed to get it working by plugging and uplugging headphones, but that was temporary and now this workaround doesn't work anymore
I do get audio only by headphones. Call audio is working ok
yeah this is a hardware problem. my mic randomly went out a while back i had to send it in they should fix it depending in when it was bought. it going out about the same time as donut is just bad timing.
Yesterday I was playing some music through the speakers on my phone and the sound started to crackle, I just thought it was the app playing up so I just turned it off and thought nothing of it.
Later when I went to use the phone it didn't have any sound, so I tried adjusting the volumes up and down, re-flashing CM and clearing caches in vein. I then plugged my headphones in to see if they worked and found I could only hear them a little bit with the volumes set to max.
I'm now assuming the speaker amp has blown somehow, but not wanting to give up I tried calling someone and found the sound worked just fine for voice and so now I have no idea what the issue is.
Has anyone else had this problem? and how did you fix it?
mada360 said:
Yesterday I was playing some music through the speakers on my phone and the sound started to crackle, I just thought it was the app playing up so I just turned it off and thought nothing of it.
Later when I went to use the phone it didn't have any sound, so I tried adjusting the volumes up and down, re-flashing CM and clearing caches in vein. I then plugged my headphones in to see if they worked and found I could only hear them a little bit with the volumes set to max.
I'm now assuming the speaker amp has blown somehow, but not wanting to give up I tried calling someone and found the sound worked just fine for voice and so now I have no idea what the issue is.
Has anyone else had this problem? and how did you fix it?
Click to expand...
Click to collapse
Try going back to stock rom, and seeing if it works then
I'm running the latest version of SlimLP on 5.1.1. The issue also happens on stock firmware too. Here are the problems:
1. The speaker doesn't work, except extremely rare circumstances when I hear a notification, usually from FB Messenger.
2. The microphone doesn't pick my voice up during calls, forcing me to use an integrated mic on headphones or loudspeaker.
3. The earspeaker doesn't seem to work.
4. When I record video or something, the sound is picked up, so obviously the microphone is still functional.
I've used the Xperia diagnostics app, and the microphone isn't deemed functional on that, the ear speaker doesn't work at all, but the loudspeaker works perfectly fine. I really don't know what to do. I don't think this is a hardware issue with any of them except the earspeaker. Anyone know fixes? I've tried pressing down on the areas but that doesn't seem to have an effect.
iDroid8 said:
I'm running the latest version of SlimLP on 5.1.1. The issue also happens on stock firmware too. Here are the problems:
1. The speaker doesn't work, except extremely rare circumstances when I hear a notification, usually from FB Messenger.
2. The microphone doesn't pick my voice up during calls, forcing me to use an integrated mic on headphones or loudspeaker.
3. The earspeaker doesn't seem to work.
4. When I record video or something, the sound is picked up, so obviously the microphone is still functional.
I've used the Xperia diagnostics app, and the microphone isn't deemed functional on that, the ear speaker doesn't work at all, but the loudspeaker works perfectly fine. I really don't know what to do. I don't think this is a hardware issue with any of them except the earspeaker. Anyone know fixes? I've tried pressing down on the areas but that doesn't seem to have an effect.
Click to expand...
Click to collapse
I also had a similar issue on another Xperia and I simply changed my firmware. Most likely I must have downgraded it. However, there is an app called SOUND ABOUT
That should fix the sound problems. Quote back in case you expect a reply!
Hnk1 said:
I also had a similar issue on another Xperia and I simply changed my firmware. Most likely I must have downgraded it. However, there is an app called SOUND ABOUT
That should fix the sound problems. Quote back in case you expect a reply!
Click to expand...
Click to collapse
I've tried the app before, it didn't work, now it does! Thank God, I'm pretty damn happy about this. Bought the pro licence.
When I plug my headphones in however, sound keeps coming out the normal speaker, rather then the headphones. Hmm.
iDroid8 said:
I've tried the app before, it didn't work, now it does! Thank God, I'm pretty damn happy about this. Bought the pro licence.
When I plug my headphones in however, sound keeps coming out the normal speaker, rather then the headphones. Hmm.
Click to expand...
Click to collapse
Trust me this is a pure software issue. I had such problems with my device once. Sometimes plugging in and plugging out head phones a few times fixes it as well.
Have you tried going back to stock ?
Xperia z2 Mikrophon dosent work
my phone is Xperia z2 and uch have problems with Microphon.wenn someone calls me , Mikrophon is not working .
I Soundabout app iniataliert but after the single pair hours it does not work .
I have android 5.1.1,6 , existence , attempts cyanogen .
Please help me
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
I have de same problem. Two months ago the speakers decreased the volume and microphone does not work properly.
I replaced the usb + mic piece, but the problem remains the same. Now, I have ordered speakers piece, but I guess the problem will continue.
The only thing I can think is the origin of the issue could be the bluetooth earphones that in some way had changed the sound configuration.
Try to qfil ZUI 1.9, if that does ot help then its hardware problem most likely.
Tomthered1 said:
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
Click to expand...
Click to collapse
Finally I have found the origin of the problem. It was in the dust filters of the phone. I used an special liquid for the screen protector. Some of this liquid goes to the filters. I have cleaned this filter with a brush teeth.
It is silly and I feel dumb.
Simple fix
Please do not feel dumb or stupid as this is something we don't think about.
The problem is due to dust and fabric accumulation. I just had this problem.
The fix is simple.
Use something soft to bang your receiver. In my case i used the tip of my finger. You want to the bang to be good but not to break the glass. My finger hurts a bit so I think a small rubber hammer will do the job.
Hope this helps.
Clean earpiece protector
Hi, I had the same issue and after trying all software tweaks with no success, what I have done is use a toothbrush to clean the tiny holes from the earpiece protector. I pushed some brush bristles gently through the holes and... it worked!!!
Hope it helps.
So I encountered this problem today. Was watching a YouTube video and then paused it, spoke to my dad for a few seconds, resumed the video and BAM! The sound was gone. First I thought there's some problem with the video or the app. Replayed the video and also restarted the app, none worked. Rebooted the phone, the Nokia jingle didn't come at the boot screen. Starting to freak out, I booted into safe mode, this time the jingle did come and speakers and Earpiece both were working just fine. So it seemed a software issue and in the hopes that now everything would be fine, rebooted the phone into the normal mode. Rebooted into normal mode and NOPE! No audio via the speakers or the Earpiece. Tried calling and it worked on the speakerphone however when I'd disable the speakerphone, I couldn't hear anything nor the person on the other end. Although, when I get a call, the speakers are working just fine. As of writing this, the problem still persists where Audio through Earpiece and speakerphone is not coming. Tried the following : 1. Reboot 2. Reboot into safe mode. 3. Plug in/out earphones for atleast 10-20 times. 4. Dial some *#*# number to check the Earpiece. Nothing seems to work. Please help if anyone of you have encountered this issue. Seems a software issue though.
Well, booted into safe mode once again( Nokia jingle came this time) and played a song.(sound through the speakers came nice and clear). Powered off the phone and then powered it back on(Nokia jingle did come) and, VOILA! Everything has started working although afraid to put the earphones into the jack. Let's see, will keep you all updated.
Update
Hi.any update in regard to this? Im facing the same issue right now
Memi88105 said:
Hi.any update in regard to this? Im facing the same issue right now
Click to expand...
Click to collapse
hey i would just suggest that you don't panic and do what i did (read the above two posts). it should start working without any problems.
hehe. yeah. I have contacted their customer support and they suggest me to do a soft reset. however I failed to do so-I guess, for theres a red warning sign in my android that showed up while im doing the reset with stated "no command" below.
Will try the above procedures when I encounter it again.(its working fine now. after constant restart.lol)
I haven't tried inserting earphones tho.
thanks a lot'
Same problem , any solutions?
Try doing what's written in the second post. It could've been a fluke in my case but fortunately it did work and that issue has never come up ever since.