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I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
dskoric said:
I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
Click to expand...
Click to collapse
If you have not tampered with the phone I would be unhappy with it and take it back to the shop for a replacement.
Or you could repair in pccompanion.
Mine wouldn't charge properly when it was on and I just got it tonight and then when it was off charging was on and off like it was getting unplugged and plugged in again I pressed the power button and now I think it's charging but it didn't turn on I hadn't brotherd to press the power button again just yet
Sent from my LT18a using xda app-developers app
Torres77an said:
Mine wouldn't charge properly when it was on and I just got it tonight and then when it was off charging was on and off like it was getting unplugged and plugged in again I pressed the power button and now I think it's charging but it didn't turn on I hadn't brotherd to press the power button again just yet
Sent from my LT18a using xda app-developers app
Click to expand...
Click to collapse
Charging on and off loop happened to me as well at first, then I unplugged and plugged the charger again, but nothing was happening.
After I switched the phone on it started to charge. Now it charges normally when phone is on, but still noting when phone is switched off.
I have also tried firmware repair in PCC and it didn't help, so I think I will return it to the shop and ask for replacement.
dskoric said:
Charging on and off loop happened to me as well at first, then I unplugged and plugged the charger again, but nothing was happening.
After I switched the phone on it started to charge. Now it charges normally when phone is on, but still noting when phone is switched off.
I have also tried firmware repair in PCC and it didn't help, so I think I will return it to the shop and ask for replacement.
Click to expand...
Click to collapse
I had exactly the same problem. I got mine on 3rd Oct, and after about 7 days of use, I discharged the battery to 0% and it automatically turned off. Since then it refused to charge when power off, and as I have 0% battery, it cannot be turned on, making the phone totally unusable!
I finally managed to get it work again, here's the steps if you also find your phone dead.
When 0% battery and auto power off, if you press the power button, the LED light should flash quickly a few times and off.
Now press and hold the power button and when LED is still flashing, plug in the charger (use wall charger not USB on PC). You should remain holding the power button, otherwise the LED will turn off and no charging again.
After about 5 min, it will be charged to a minimum amount required to boot and the screen will be turned on. Now press the volume up key while still holding power button to reset the phone.
I saved my phone just like this, but even now it still cannot charge when power off. Searched this forum and some say it can be fixed by changing the chargemon file? It would be much appreciated if someone can share it.
Thread moved. Please ensure you post in the correct sections in future as all questions belong here in Q&A.
Thanks
AvRS
Just to inform you that in the end I have sent my phone to the service center and thay had to open it, remove battery and connect it again.
After that it was possible to charge the phone when switched off. I got it back now and it still works OK. Hopefully it will stay like that.
Shame on you SONY
dskoric said:
I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
Click to expand...
Click to collapse
I bought my XPERIA TX today, I have the same problem.the most issue is when your phone is off then it will not charge at all and LED charging will not work.
You have to switch on the phone and then it starts charging.
This is a big fault of SONY and now I understood why SONY is loosing reputation in mobile market.
I have the latest firmware of 7.0.A.3.220
Like 2 weeks ago my xperia t wouldnt charge too. Fix it then like they said here with a hard reset, volume up and reset. But yesterday i had the problem back. The charger was like on and off cause my notification was busy saying "unplug from socket to save energy". I unplugged the charger from my phone and like 3 seconds later it was BOOM, with a nice flash and my charger died taking out a fuse too. Luckely i just took out the charger, dont wanna know what could have happened if my phone was still on the charger when it short-circuited.
So if you have the same problems.. watch out!
AW: Xperia T won't charge when switched off
Hi, i had the same issue with my Xperia T.
Disassembleing the case and disconnect the
battery for a few minutes solved the Problem
in my case.
Sent from my LT30p using xda premium
How to open the TL?
I have been looking for a way to open my TL can have you any clue as how to so that? I need to remover the battery like you said to get the phone to start charging again.
Get It Replaced!
If your phone is doing this either call Sony +1-877-7XPERIA (1-877-797-3742) and explain what is going on. You're going to need the info from the pull-out tab found in the SIM/SD bay. It will take a few weeks and some Shipping money. OR your provider will probably replace it for free if you can get it to fail infront of them. (PROTIP: Let it die while using it and do not plug it in for a while)
Your phone will very likely get worse until it fails completely. My experience is here: http://forum.xda-developers.com/showthread.php?p=43383759#post43383759
Your phone SHOULD charge like every-other phone. If it is acting funny get it replaced ASAP
I keep coming back to these threads whenever my Experia T is acting up again. I finally bit the bullet and went the hardware way as described in other posts in this thread and also in a comment on Youtube https://www.youtube.com/watch?v=KWox7kCygRE
"In the end I fixed this problem by removing the back cover (one screw in where the SIM card goes) and detaching the battery supply from the phone. After a minute or two I reattached the battery supply (its a little yellow tab beside where you plug in the charger) and put the cover back on, plugged into charger and it started charging as normal."
It's surprisingly simple, to be honest.
Did you manage to modify the chargecom file to enable charging while in sleep?
Cheers
hi, im new here so please be nice with me and bare with me, right my problem is ive just purchased a second hand sony xperia z the phone was working fully with no faults and I usually put and keep on charge over night to last me all day and this time I woke up in the morning and the phone was switched off with no response only a red led light I have tried all methods to fix this issue such as, volume+ and power buttons no response still then I was goin to try upgrade via flashtool or pc companion but for some unknown reason my laptop wont recognise my phone so im really stuck on what to do next its been nowhere near any water either 100%!! my very last option would be to take it into service repair but that could take upto 2 weeks and need my phone for work, ive also been told it could be hard bricked or have been diagnosed with sudden death but cant get into flash mode at all oh and I have also tried the charge the phone for 24 hours trick but still no response at all when this first happened it even took a good few hours for the red led light to come on when charging but now takes around 5 mins
can someone please help I would be very grateful for you time please take your time to read my post as full as possible
thanks in advance, I NEED HELP FAST, FAST, FAST!!!!!!
Download the Sony update tool click update phone it might say you have the latest version ,click restore phone
Aside from what suggested by juDGEY2k10 above (which should work), did you also check if your charger is working properly?
Try charging it with different usb source (...or another Z's charger if you can find one) with stable and reliable output (~ 1,500mA), let it charged for half an hour then see if you can turn on your phone. Please be reminder that the usb ports of some laptops may fail to charge since their power output may not be stable and sufficient enough.
Sounds very much like what happened with my first Nexus 4. Odds are the battery has decided to completely discharge itself to the point where nothing can revive it. How it happened for you, I've no clue, but the only remedy that can work is simply sending it in for replacement/repair, since you've already tried everything else.
i suggest changing another power source or charger. It does look like its out of juice and not able to to power on.
Maybe use your computer USB with the different cables to single out the problem.
do note that the phone needs about 5% battery to power up. So give it some time, maybe 30 mins to 45 mins and try to power it on again.
littopillo said:
Aside from what suggested by juDGEY2k10 above (which should work), did you also check if your charger is working properly?
Try charging it with different usb source (...or another Z's charger if you can find one) with stable and reliable output (~ 1,500mA), let it charged for half an hour then see if you can turn on your phone. Please be reminder that the usb ports of some laptops may fail to charge since their power output may not be stable and sufficient enough.
Click to expand...
Click to collapse
I have already tried the sony update method and my phone wont connect to the laptop at all it just stays on the red led light I had it connected to the laptop for about 2 hours lastnight hoping something would happen and it didn't
adamtan said:
i suggest changing another power source or charger. It does look like its out of juice and not able to to power on.
Maybe use your computer USB with the different cables to single out the problem.
do note that the phone needs about 5% battery to power up. So give it some time, maybe 30 mins to 45 mins and try to power it on again.
Click to expand...
Click to collapse
hi my charger 100% works I have tried it on an old phone and it charges that no problem im just stuck on what to do I have booked my phone in for repair but before I sent it off I wanted a few more opinions sending it for repair is my last option tbh thanks for your reply
Red LED of death = curtains. Just bad luck. Sorry for you man
Sent from my C6603 using xda app-developers app
I'd leave it plugged in for awhile and see if it turns on then
5worthington said:
I'd leave it plugged in for awhile and see if it turns on then
Click to expand...
Click to collapse
thanks for the reply but ive left it on charger for 32 hours an nothing happened
hello ive brick my phone several times and flashtool always help. which flashtool are you on? (the official sony flashtool dont work) did you install the flashtool xperia z drivers? have you install the adb drivers and andriod sdk tools?
Sent from my C6503 using XDA Premium HD app
Hi guys, I got an Xperia Z of one of my friends to try to boot it up, same boat as OP, black screen, red led, not recognized by pc (no fastboot, no adb shell, no FlashTool).
I tryed to charge also with my Motorola USB cable, no way.
Can we only send back to official assistance?
Try to dissconnect the batery then reconnect it, put it on charge and after a few minutes try to turn it on.
I hope it helps.
One thing to check: does the led come on when plugged in, then disappear when unplugged? If so its probably that the battery isnt charging. If the led stays on (red or other color) for some time after unplugging than it may be something else, the phone is holding power but not booting.
Youve tried hard resetting /shutting down I presume?
This is why I hate phones with sealed batteries, it was almost a dealbreaker in buying this but i gave it a go.
If its the battery and you dont have warranty or insurance (or its too expensive) you can replace it yourself with a little time and research.
I have the same issue, it's because the battery isn't able to hold a charge. This happened to me the day after the recent 4.2 update, I have yet to figure out how to get a warranty replacement as there are no sony stores where I live. However, it turned on briefly when I pressed the volume up and power button together. I saw that the battery was at 1%, I put it on standby to conserve battery but it just won't take a charge.
Same issue here with a family members phone, they want to give it to a friend but can't yet because it isn't working.
They got a new phone and left the Z just sitting on a desk. It eventually discharged but now they can't get it going.
I'm trying to fix it for them.
Red LED, no boot, connect to charger and just get a solid red LED. See how it goes I guess. Can't get it to show up when connecting to PC at this stage. Will try with the official Sony tool though.
Jenkss said:
Same issue here with a family members phone, they want to give it to a friend but can't yet because it isn't working.
They got a new phone and left the Z just sitting on a desk. It eventually discharged but now they can't get it going.
I'm trying to fix it for them.
Red LED, no boot, connect to charger and just get a solid red LED. See how it goes I guess. Can't get it to show up when connecting to PC at this stage. Will try with the official Sony tool though.
Click to expand...
Click to collapse
HI,any update???
I have the same issue too...
I read.somewhere in other thread that putting in the usb then press the volume and volume up for 8 swcond, wait for an hour then try restarting.would work.
This had happen to me twice already, and the only remedy seems sending it to sony. Where they would charge it. But it took weeks though.
The phones dead... went into my phone shop they replaced for a new handset under breakdown (sudden death) no water damage nothing phone was 7 months old..
Sent from my C6603 using XDA Premium 4 mobile app
dsullivan7822 said:
The phones dead... went into my phone shop they replaced for a new handset under breakdown (sudden death) no water damage nothing phone was 7 months old..
Sent from my C6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Did you go to a Sony store or service provider retail store?
Twice now since updating to official .199 UK unbranded i've been hit by a bug where my phone won't recognise charger unless its turned off. It's fine for a couple of days then gets very random about whether it will charge when turned on. Usually this followed by the next day it won't charge at all. This time i've noticed my laptop won't recognise Xperia T internal storage either and ADB/USB debugging don't work either.
I've hard rebooted, booted in safe mode and factory reset from within the phone and it makes no difference. Sony no doubt would tell me charger or port is broken and use returns process but when turned off phone will always charge... It also has no problems with the laptop flashing it or fastboot mode from turned off so this is no hardware fault with my lead, ports or charger. I've reflashed kernel on its own with flashtool, also fully without wiping and fully with wiping NO DIFFERENCE.
So the only thing that will fix this is SUS repair function, every couple of days? Very stupid bug worse than the 100% charge with .295. You can no longer rely on the Xperia as a main phone in my opinion unless your prepared to carry a laptop and internet connection with you everywhere. What a disappointment.
Further to this I have just repaired and even that hasn't done anything. Just used flashtool to revert back to ICS software and my charger is immediately recognised on first boot. I will now update using SUS again to .199 and I bet it will still work for a couple of days and then start to trip out again. Where the hell can this bug be lingering though if it can avoid factory resets and full SUS software repair?? What can downgrading reset that nothing else can... Very confused and disgruntled now. I suspect you could also revert to 4.1 with same effect but I just had ICS firmware handy so used that. I will test 4.1 next time
ICS only works. It gave me a update to 9.1.A.1.141 over the air so I did it and it broke my port again. I flashed 9.1.A.1.141 manually and its still broke - that was the software I was using before 4.3 and it worked fine. Is it seriously possible that these 4.3 updates have done something so bad to my phone that only the software it originally came with will work properly because thats how it appears to me now. I can't charge while turned on or have my laptop recognise the Xperia T internal storage unless using 7.0.A.1.303. Phone about to get thrown against a wall I think.
Maybe your battery power control is ruined.
Have a look here: http://forum.xda-developers.com/showthread.php?t=2688272
Thanks for suggestion but i'm not so sure. I mean it charges fine turned off, it charges fine on 7.1.A.303. And another symptom is not being able to connect my PC to phone. Surely if it was just battery/power control it wouldn't charge from PC but would still connect and allow me to transfer files. I also don't have any of the random reboots the OP had. I'm so worried to send this in for repair. Last time they did a software update and sent it back with original problem. Then they fixed 2nd attempt but caused some cosmetic damage and it didn't last long. Then my operator replaced it as I said I lost trust in the repair centre. I only got this one Nov last year and already it's having problems... I'm either unluckyist T owner going or they have some serious issues.
istux said:
Maybe your battery power control is ruined.
Have a look here: http://forum.xda-developers.com/showthread.php?t=2688272
Click to expand...
Click to collapse
mdc1983uk said:
Thanks for suggestion but i'm not so sure. I mean it charges fine turned off, it charges fine on 7.1.A.303. And another symptom is not being able to connect my PC to phone. Surely if it was just battery/power control it wouldn't charge from PC but would still connect and allow me to transfer files. I also don't have any of the random reboots the OP had. I'm so worried to send this in for repair. Last time they did a software update and sent it back with original problem. Then they fixed 2nd attempt but caused some cosmetic damage and it didn't last long. Then my operator replaced it as I said I lost trust in the repair centre. I only got this one Nov last year and already it's having problems... I'm either unluckyist T owner going or they have some serious issues.
Click to expand...
Click to collapse
Very unlucky... my T is one year old, I installed every kind of rom/upgrade/downgrade and still works flawlessly.
Could they have replaced your old phone with a regenerated unit?
Your USB port is ok, that's for sure.
Like any other electronic component, a fried power control could behave in many different ways.
Yours could have problem when it has to work with a firmware that manage the power in a certain way.
Even when you connect to your PC, the power control of the battery is called to manage the power coming from the computer: in fact the phone usually charges during any operation with the PC.
And this explains why the phone charges fine when turned off.
Now the question is: which is the power control ruined? The one of the battery or are there other power controls?
Let's make it clear: this is just my hypothesis
If you don't trust in reparing service, why don't you try to repair by yourself?
You need a screwdriver (for only one screw) and a guitar plectrum to open up the back cover.
That's all, it's very easy... on internet there are some video guides... but remember that this way you loose your warranty!
Im trying to help my friend with his Xperia Z1. A couple of days ago, it reboot when it got plugged into charge. Then after that, everytime its connected to USB the phone becomes unusable.
Its completely stock 4.4.2 and while plugged into USB it becomes really really hot, battery discharges about 10% every minute or so and the screen flickers and can't be used (Feels like 100% cpu usage).
When you go into running apps, you can't see it because it constantly refreshes the list, and when its plugged into a computer, it works for a few seconds and then stops responding.
It works perfectly while not charging, and can be charged using the magnetic plug (Dock). Plugging into stock charger USB, car usb, or a computer all results in a freeze up/100% cpu usage etc If the phone is completely off, it can charge up very slowly while using USB and does not get hot, however the fastest way to charger it is via the dock option.
This is Australian stock, and is the second phone he has had to do this, his first phone he bought in Nov 2013, updated it to a 4.3 build in December and it did a similar thing, got this late December 2013, and has lasted until now, and is unusable while connected to USB.
This means it can't be updated, backed up, rooted or anything and sony want it to be sent away for weeks. Has anyone had any similar problems or know of a solution. It doesn't feel like its a hardware thing, but possibly something has shorted in the plug.. Not sure?
Thanks
pcxnet said:
. Has anyone had any similar problems or know of a solution. It doesn't feel like its a hardware thing, but possibly something has shorted in the plug.. Not sure?
Thanks
Click to expand...
Click to collapse
Haven't had this issue myself but it does sound like a hardware problem rather than software, but software could also be to blame too.
It's probable because the phones on pure stock that it's the apps that are installed on the phone.
To eliminate this, make a back up of media files like pics, videos, music. Then flash an FTF file so that you have bare bones stock.
These can be found in the mega collection in the general section.
Run some tests on the charging capabilities whilst it's completely stock and empty and you'll then know if it's a hardware issue or not, if the problem re occurs then it's hardware, if not then it's probably something that was installed or a load of things that were installed.
If it's the latter then try to reduce whats coming in and out of the phone, having a tonne of apps with a large footprint is going to bring any phone to it's knees and that's with any phone or even a tablet.
I don't think flashing an FTF while in flashmode should do much harm and the OS isn't loaded at this point either so the load should be minimal, if he or yourself are not comfortable with this then i'd suggest biting the bullet and sending it off to Sony.
Hope this helps.
Might not be the same, but I had this on the xperia s. Turned out the USB lead was defective.
Sent from my C6903 using XDA Premium 4 mobile app
dladz said:
To eliminate this, make a back up of media files like pics, videos, music. Then flash an FTF file so that you have bare bones stock.
.
Click to expand...
Click to collapse
Hi Dladz, thanks for the suggestion, can the FTF be flashed if its not rooted ? I dont know much about sony, I have a rooted/rommed LG G2, but not sure about the Sony files.
Also, can I flash it if I can't connect it to USB ?
And to the other reply, its definitely not the lead ,we've tried about 10 different leads.
Hi, I've had the same issue.
Try to plug in USB, than use system info *#*#4636#*#* -> Battery information
Look on "Battery status" line (dont know exactly how it sound on english ROMs) if youre see permanently changing status Charging (USB) <-> Battary the 90% probability you have hardware problem.
I fix it only in sony service center with motherboard change.
Hello.
Please take your time to read this message.. It contains detailed information about this case...
I have a broken Z1 phone which I'm trying to fix. It all started with the phone turning off randomly, and wasn't possible to turn it back on. Not using the power button/red reset button or using power + volume up together (this worked previous times).
When the screen died, I could see white blocks of pixels moving around a few seconds before it completely shut down. There were no signs of life after that, the LED was completely dead as well. The computer didn't notice the device if I connected it with a USB cable. If I tried to charge the phone, the LED wouldn't turn red.
I decided to wait for a week in order to see if the battery could run out of charge. So after a week I took the USB cable and started to charge it. The LED turned back on, with a red color, which is correct when it is charging.
I thought it would work to boot - but nope, it did not work at all. Now is the time I decided to open up my device. I used a heat gun to heat the back edges of the phone. I then used some palastic tool to open the back cover from the phone. It all went very smooth and I disconnected the battery from the phone (removed the cable from the motherboard).
I let it be for about 10 minutes. After that I inserted the cable back to the motherboard, and tried to boot. This time, nothing happend again.. So I started to charge it, and a screen came up saying 1% battery... So I let it charge the battery for a few hours until it rached 100%.
The battery is now 100% charged. The phone still refuses to boot up the first time. The second time I tried, it worked. I was able to connect my phone to my computer, so I took a backup of all files. I downloaded Sony PC Companion, and made a factory reset. This went very smooth as well.
I thought everything was fixed after this - but nope. The phone randomly shuts down a few times, and each and every time, I'm just starting it again (it did crash both when I was using it, and when I did not). I was speaking on the phone with it yesterday for 1 hour (used a bluetooth device), without the back cover connected to the phone. The call went very good and the phone didn't crash anymore that evening.
I thought everything was good, once again. So I was letting my phone be powered on during the night when I was sleeping. When I woke up, I went to check the phone - and it was: dead.
Since this, I have not been able to power it on again. No matter what I do. I have tried to disconnect the battery, check for cables that aren't fixed and so on.. But everything seems to be OK.
My thought was that the battery was bad, so I went to a store in order to check if the battery is OK or not. They tested the battery with some kind of device, and said it has about 40% charge left.. And they didn't see any issues with it.
So... now I'm wondering, what kind of parts do I need in order to fix my phone? Is it just a new battery, or is it the whole motherboard that is gone? What do you think? I know you guys are very experienced, so I have high hopes of help from you.
Regards
Hello!
Sorry to hear about what happened to your Z1, I'm currently in the state that my phone has a red LED when connected to anything and stays like that, PC doesn't even recognize it.
I see your problem is different, I'd suggest you to start here and hope for the best. Unfortunately I can't do that to my phone because PC is not recognizing my device.
Good luck
Regards,
~J2C
Just2Cause said:
Hello!
Sorry to hear about what happened to your Z1, I'm currently in the state that my phone has a red LED when connected to anything and stays like that, PC doesn't even recognize it.
I see your problem is different, I'd suggest you to start here and hope for the best. Unfortunately I can't do that to my phone because PC is not recognizing my device.
Good luck
Regards,
~J2C
Click to expand...
Click to collapse
Thanks for your reply. I have already tried that, however, my PC is not recognizing the phone either - so I'm not really sure how to proceed.
Robinjoeh said:
Thanks for your reply. I have already tried that, however, my PC is not recognizing the phone either - so I'm not really sure how to proceed.
Click to expand...
Click to collapse
Then all I can say is.. Welcome abroad!
Just2Cause said:
Then all I can say is.. Welcome abroad!
Click to expand...
Click to collapse
Well, thank you...
I decided to take apart the device even more, and I found something on my motherboard, which probably is rust.
Check it here:
http://forum.xda-developers.com/xperia-z1/help/dead-motherboard-sony-xperia-z1-pictures-t3143905
Hi, I think my z1 is not yet completely dead, it still recognized by my PC. Its just no display, is there way to fix this issue,?thanks
MEandMC said:
Hi, I think my z1 is not yet completely dead, it still recognized by my PC. Its just no display, is there way to fix this issue,?thanks
Click to expand...
Click to collapse
Hello.
Have you tried Volume up + power button pressed together for about 10-15 seconds? Do you feel any vibrations, how many?
Robinjoeh said:
Hello.
Have you tried Volume up + power button pressed together for about 10-15 seconds? Do you feel any vibrations, how many?
Click to expand...
Click to collapse
Yes, I watch it over YouTube. Still not working
MEandMC said:
Yes, I watch it over YouTube. Still not working
Click to expand...
Click to collapse
Download Sony PC Companion, plug in your phone and follow the instructions in order to reset your phone. If that doesn't work, then you have probably had water or some other hardware failure.
Is this problem will cost me a lot of money if I'll bring it back to Sony for them to repair?
MEandMC said:
Is this problem will cost me a lot of money if I'll bring it back to Sony for them to repair?
Click to expand...
Click to collapse
Not if you repair via Sony PC Companion. It will re-install the system on the phone, so in case it is a software error, it will be fixed.
However, if that doesn't help, then you need to check if you have any warranty valid on your phone. Even if you have warranty, it is not sure that Sony will cover costs for repairing your device. For example water damages will most likely be refused, and you'll have to pay for it yourself. I don't know how much it would cost though.