So I took the windows phone plunge and purchased the Lumia 1520 Friday when they became available. Finally had a phone available I wanted with a memory card slot, which was a must have, and top end hardware, which was also pretty important.
I'm running into the same problems that most everyone else who changes from Android has with things being different, and not being available...but nothing major.
I have, however run into 2 pretty big things that may have me turning this phone in before the 30 days I have to do so are up, but I wanted to ask if anyone else is having these problems to determine whether it's just my phone, or a known issue.
I've added a Sandisk 64G SD card to the phone to store data, music, videos and pictures. Turns out it's kinda useless for data because of the lack of a file explorer ap, and the purposeful design to prevent such a thing. Ok...I can cope with that...that's what a USB key is for.
However...what I'm finding is that the pictures/videos/music I am putting on the SD card are being randomly deleted after I put them on the card. I've tried formatting the card using the phone, even going so far as to do a hard reset of the phone and bringing it up with the SD in it, and then formatting it immediately. It still randomly deletes files, mostly photos. I store a few thousand photos of family etc, and some of them are not things I am comfortable storing in skydrive...so that's not really an option. I've tried putting them directly into the folders using Windows Explorer on windows 8, and using Windows Phone Ap for Deskto and syncing through that interface. In both instances, everyting I put on the phone makes it there, and is viewable on the phone...until it randomly disappears. And it's not all of the files, but just most of them...particularly when the phone reboots.
In addition, I've had 3 or 4 times where the phone has randomly shut itself off.
So the question then, is this something that's a known thing with windows phone 8, or is this likely just a bug with the 1520, or perhaps just my phone in particular?
Aielman said:
So I took the windows phone plunge and purchased the Lumia 1520 Friday when they became available. Finally had a phone available I wanted with a memory card slot, which was a must have, and top end hardware, which was also pretty important.
I'm running into the same problems that most everyone else who changes from Android has with things being different, and not being available...but nothing major.
I have, however run into 2 pretty big things that may have me turning this phone in before the 30 days I have to do so are up, but I wanted to ask if anyone else is having these problems to determine whether it's just my phone, or a known issue.
I've added a Sandisk 64G SD card to the phone to store data, music, videos and pictures. Turns out it's kinda useless for data because of the lack of a file explorer ap, and the purposeful design to prevent such a thing. Ok...I can cope with that...that's what a USB key is for.
However...what I'm finding is that the pictures/videos/music I am putting on the SD card are being randomly deleted after I put them on the card. I've tried formatting the card using the phone, even going so far as to do a hard reset of the phone and bringing it up with the SD in it, and then formatting it immediately. It still randomly deletes files, mostly photos. I store a few thousand photos of family etc, and some of them are not things I am comfortable storing in skydrive...so that's not really an option. I've tried putting them directly into the folders using Windows Explorer on windows 8, and using Windows Phone Ap for Deskto and syncing through that interface. In both instances, everyting I put on the phone makes it there, and is viewable on the phone...until it randomly disappears. And it's not all of the files, but just most of them...particularly when the phone reboots.
In addition, I've had 3 or 4 times where the phone has randomly shut itself off.
So the question then, is this something that's a known thing with windows phone 8, or is this likely just a bug with the 1520, or perhaps just my phone in particular?
Click to expand...
Click to collapse
Sounds like an incompatible SD Card issue to me, despite the phone being advertised as being capable to be upgradable to 64GB, some SD Cards may not work and cause major issues like phone rebooting, files being deleted and other annoying issues. You can see if this is the case by simply removing the SD card and barrow a 32GB SD Card and see if you still experience these issues. You can also try leaving the SD Card out completely and see if the phone reboots itself during a test period without the SD Card.
I know this might put you off of continuing to use Windows Phone products (Android had never these SD Card issues on high end phones so long I can remember), but once you go Nokia Black (= firmware update of Nokia for WP8 phones), you'll never turn back, meaning there is more to WP then the eye can see (much smoother and more stable than lagdroid , although I myself find android 4.4 is improving, WP has the same smoothness on midbudget phones than Android high end phones even with cyanogenmod installed).
bruce142 said:
Sounds like an incompatible SD Card issue to me, despite the phone being advertised as being capable to be upgradable to 64GB, some SD Cards may not work and cause major issues like phone rebooting, files being deleted and other annoying issues. You can see if this is the case by simply removing the SD card and barrow a 32GB SD Card and see if you still experience these issues. You can also try leaving the SD Card out completely and see if the phone reboots itself during a test period without the SD Card.
I know this might put you off of continuing to use Windows Phone products (Android had never these SD Card issues on high end phones so long I can remember), but once you go Nokia Black (= firmware update of Nokia for WP8 phones), you'll never turn back, meaning there is more to WP then the eye can see (much smoother and more stable than lagdroid , although I myself find android 4.4 is improving, WP has the same smoothness on midbudget phones than Android high end phones even with cyanogenmod installed).
Click to expand...
Click to collapse
The only real issue I've had is the storage disappearing. The shutdown thing, and it's a shutdown, not a reboot, is annoying but wont' be a deal breaker.
I have a 32G SD I'll try and see if I have the same data retention issues. If I do, this phone is either going to be replaced with a new one, or I'm getting a note 3, depending on whatever anyone else has to say about this issue.
Thanks for the reply
*edit* - Changed the phone out yesterday. Seems to be holding photos and songs on the SD card, even through reboots. My journey to the dark side may be complete /nod
Related
First of all thanks to all on the forum for all the useful tips and tweaks.
I finally took the bold step of my first flash two days ago to Dutty's latest Rom.
As he advised I have slowly added programmes and tweaks to make sure there were no bugs. Last night I was playing around with different wallpapers after a day of the phone being stable. Waking up this morning I found a lot of my tweaks for the today screen had reset themselves. Using file explorer i tried to open my storage card (I kept all the cabs i have been using on it) and it wasn't found. I took i out and have tried to open it through my laptop and it keeps asking to 'insert card' i.e it can't see it either. I tried a hard reset on my HD to see if it was anything I had installed and still nothing!
I have most things backed up on my PC and yesterday set up microsoft myphone so hopefully I haven't lost anything...BUT. Has flashing caused this or is it just coincidental that my storage card has gone tits up!
many thanks in advance.
P.S Off topic. has anybody else found that the Virgin advert causes a stuttering effect when scrolling down a page?
Hi Mate,
take a look at this link
http://forum.xda-developers.com/showthread.php?t=506560
Should explain all, it looks like when you upgrade to one of the newer roms not based on the 1.14 it kills the SD card, you could try formatting it again..
Happens quite randomly , so ...
Bloke
Cheers Bloke
Although the cause doesn't seem to be very clear. I flashed my HD without the SD card in. I have a sandisk card. It came with the phone but it was a replacement phone so not exactly bundled per se. (after getting the phone on an upgrade last Dec with Orange actually paying me a fiver for it, I lost it/had it stolen after owning it a month and had to then fork out £160 for it )
Sods law that i haven't been backing up my SD card as the majority of it was music that i have on my laptop anyway.
Thanks once again
I've never lost any info on my SD Card from flashing any roms, and I've flashed a lot. Even when going from 1.14 roms to 1.59 roms. No probs
However I have heard others have had similar problems and unfortunately only remedy was to format card. Once formatted problem shouldn't arise again
So to update:
tried out spare sd. Not a problem although only looked at it rather than file swap etc
Hard reset: still didn't find card
flashed stock 1.14 rom. Had colours go strange on screen whilst first installing but then touch flo started and colours as norm. Put SD card in and it wasn't found. Soft reset with card in and once booted funny colours came back (all kind of negative and opposite original colours, kind of cool but obviously not good). Still not finding card. Took card out and soft reset, all good and colours back to normal.
So, it seems, I will have to format. Bye Bye data!
I tried to look at the card from command prompt on my PC (xp pro) and it still couldn't see it. Muchos corruption me thinks. Not sure how I am going to format it now?
I hope HTC will look into this and release some sort of fix. Unless they know it's a hardware fault on the card reader and realise it will cost a small fortune to fix everybodies HD not to mention the bad publicity.
Okay, maybe not the most common method to do this, but when I had this happen to me, I also couldn't format the card anymore in my PC (Vista). What I did wat put the card in an old Samsung phone I had lying around, and the phone initialised the card for itself. After that it was also readable again on my PC and in my HD.
Since this happened to me I always take out the SD Card if I flash my phone. Just to be on the safe side.
I had apps2sd by lucidrem running on my phone and it was fine. I was out today and my sd card was 'removed' although I didn't touch it. This ended up bricking my phone, because the sd is removed and there is no data or delvik etc. Is there a method to use apps2sd without it being permanently affected when an sd is removed?
A reinstall of rom has fixed it however I have lost everything off the phone now
Thanks
Tucka
LucidRem's Apps2SD uses symlinks which I believe is now preferred over the one used by MarcusMaximus (forgot what its called ) only way to remove a sdcard safely without screwing up your phone is if the phone is turned off. No idea how the sdcard was 'removed' if you didn't touch it. Happened sometimes to me, but never found out what caused it. Hope this helps.
Best to apply Apps2SD again really or use a ROM that automatically enables it by default if a partition exists (Cyanogen/Dude).
Also a small sidenote... The term "brick" means your device would no longer be functional at all, I.E Unable to turn it on using any method. A more suitable term would probably be "crashed" instead.
I only mention this because the term bricked is being used far too loosely to describe the wrong symptoms.
Sorry for loosing brick loosly, just presumed that was what it was when the phone won't get past the G1 splash. So, say I want to watch a movie or something on a different memory card (won't be able to fit all my stuff on one) all I have to do is switch phone off, remove memory card, insert different one (preferably also with a2sd configured for meridian video?) and that will work?
I think the problem is with movement and sudden knocks that the card comes out. I was running through a storm when it said memory card was removed.
Thanks
No worries about the terms as there are an awful lot of them in the world of technology! Long as we're all learning then we can't argue ^_^
To be honest, hot swapping SD cards is a bit long winded... Its best to save up and invest in a larger memory card if possible (Class 6). Not sure what size your SD card is, but if it can't hold a movie then it could be time to buy a new one.
Also if you use the older Apps2SD program (1.1 I believe) it uses Symlinks as alritewhadeva mentioned and it shouldn't cause your phone to crash totally if the SD card is removed.
Best solution though is to buy a new SD card, you should be able to find one on the cheap on the net.
its an 8gb C4, however I am travelling and will be on a 10 hour flight later this month, and was wanting lots of films and tv shows etc. May just compress and squeeze them onto my 8GB.
Thanks a lot
Tucka
using a2sd and 2 memory cards doesnt work. All your app data and cache is on your sd card and the phone wont be able to boot without the right sd card in the phone (trust me i have tried). I suggest buying a new card maybe 16 gb.
Hope they have a charging point on your flight! It would kill your battery watching a movie for that long haha. Better off with an iPod/MP3 player I reckon.
But yeah, you can either add more compression or reduce the resolution/framerate to fit more on your SD card. Quality will drop but at least it will keep you entertained.
2 batteries plus a portable battery charger ftw
Haha, that should be sufficient then! Very well prepared ^_^ I was thinking about getting one of those wind up backup chargers for emergancy use once... No idea if its any good.
If everything is sorted tuka, could you please edit the title to add "[SOLVED]" so people know? Thanks!
Hello guys! This is my first post after visiting xda developers everyday for the past two weeks so bare with me...
I recently purchased an HTC HD7 from ebay at a very good price. I thought all was well with the free shipping and all...until the phone started restarting after the first day. So I panicked, searched on google and up pops up xda developers forum! It offered alot of solutions to many problems regarding resetting and restarting.
However after extensive research for the past two weeks, I finally recognized that the problem was the 'internal' SD card. The sellers from HK from whom i bought the phone had voided HTC warranty to insert one of their low class, cheap SDHC cards (which explains the reduction in cost) causing it to fail drastically as a phone. I know this happened because of a shiny warranty sticker with a bunch of chinese symbols on it. Updates won't work, factory reset happens on it's own, restarting even when i simply open up the messaging app and of course the infamous "storage card not working" error.
I've decided I cannot and do not want to send back my phone back in exchange for a new one since i will encounter the same problems. I've decided to have them compensate me for any repairs I have to make. So I read an article on xda dev about upgrading memory to 32GB using SanDisk Class 2 SDHC. Problem is, it is quite out of reach in my country so I would like to know a full list of compatible SDHC cards (not necessarily 32 gb). Also, what other hardware problems might be causing the occurances mentioned? I doubt it's a software problem, but say it is, what might be causing it?
Thank you!
cabe0018 said:
Hello guys! This is my first post after visiting xda developers everyday for the past two weeks so bare with me...
I recently purchased an HTC HD7 from ebay at a very good price. I thought all was well with the free shipping and all...until the phone started restarting after the first day. So I panicked, searched on google and up pops up xda developers forum! It offered alot of solutions to many problems regarding resetting and restarting.
However after extensive research for the past two weeks, I finally recognized that the problem was the 'internal' SD card. The sellers from HK from whom i bought the phone had voided HTC warranty to insert one of their low class, cheap SDHC cards (which explains the reduction in cost) causing it to fail drastically as a phone. I know this happened because of a shiny warranty sticker with a bunch of chinese symbols on it. Updates won't work, factory reset happens on it's own, restarting even when i simply open up the messaging app and of course the infamous "storage card not working" error.
I've decided I cannot and do not want to send back my phone back in exchange for a new one since i will encounter the same problems. I've decided to have them compensate me for any repairs I have to make. So I read an article on xda dev about upgrading memory to 32GB using SanDisk Class 2 SDHC. Problem is, it is quite out of reach in my country so I would like to know a full list of compatible SDHC cards (not necessarily 32 gb). Also, what other hardware problems might be causing the occurances mentioned? I doubt it's a software problem, but say it is, what might be causing it?
Thank you!
Click to expand...
Click to collapse
I think your probably right, more than likely it is due to the cheap SD card!
The good thing is that almost all the newer manufactured SDHC cards will work in the HD7, class 2, through 10.
I would recommend at least the 8gb or the 16gb for storage capacity and a class 4 for read/write speeds.
Stay with a better brand like SanDisk or PNY.
Purchace it from someone that has a decent return policy, just incase you get a dud.
Run the CrystalDiskMark 4000mb test on it and post your results in the "upgrade your HTC HD7 memory to 32gb" thread here:
http://forum.xda-developers.com/showthread.php?t=883582
and they will be able to tell you if its a sufficient SD card for the HD7.
Thank you
xdrc45 said:
I think your probably right, more than likely it is due to the cheap SD card!
The good thing is that almost all the newer manufactured SDHC cards will work in the HD7, class 2, through 10.
I would recommend at least the 8gb or the 16gb for storage capacity and a class 4 for read/write speeds.
Stay with a better brand like SanDisk or PNY.
Purchace it from someone that has a decent return policy, just incase you get a dud.
Run the CrystalDiskMark 4000mb test on it and post your results in the "upgrade your HTC HD7 memory to 32gb" thread here:
http://forum.xda-developers.com/showthread.php?t=883582
and they will be able to tell you if its a sufficient SD card for the HD7.
Click to expand...
Click to collapse
Where can I hit the thank you button? I cannot find it :S Also the phone is deteriorating day by day....Now it is out of battery and when i charge it, it goes into a loop of the HTC splash screen and a windows loading screen. It then freezes and repeats. Is there anything else that might be contributing to this? thanks!
cabe0018 said:
Where can I hit the thank you button? I cannot find it :S Also the phone is deteriorating day by day....Now it is out of battery and when i charge it, it goes into a loop of the HTC splash screen and a windows loading screen. It then freezes and repeats. Is there anything else that might be contributing to this? thanks!
Click to expand...
Click to collapse
It's definitely possible and I wouldn't rule out a software issue, but I think the signs are pointing to a non- compliant SD card
The devices OS is reliant on the SD card to store user data and cache, contacts, SMS, emails and apps, without an SD card inserted or having a faulty SD card would cause these operations to crash and cause system errors when powering on the device, this in turn prevents it from operating and the system from loading and cause file system performance issues, device lockup, reset or boot loop.
Are you sure that they even put an SD card in your device? They or the original owner may have removed the SD card and not installed another one. Either way, I would start with putting a new SD card in your device and go from there!
xdrc45 said:
It's definitely possible and I wouldn't rule out a software issue, but I think the signs are pointing to a non- compliant SD card
The devices OS is reliant on the SD card to store user data and cache, contacts, SMS, emails and apps, without an SD card inserted or having a faulty SD card would cause these operations to crash and cause system errors when powering on the device, this in turn prevents it from operating and the system from loading and cause file system performance issues, device lockup, reset or boot loop.
Are you sure that they even put an SD card in your device? They or the original owner may have removed the SD card and not installed another one. Either way, I would start with putting a new SD card in your device and go from there!
Click to expand...
Click to collapse
Yes I am sure they put in an SD card because i removed the back panel and it is clearly visible. One thing I find annoying is that they removed the protective metallic paper used to protect and hold the SDHC in place. Is there a way to use an alternative to this protective paper? I have also noticed the phone does have some on board memory ( 11MB) to be able to run. However there is no place for anything, messages, contacts, even for running applications such as IE! I'm guessing it is some kind of emergency memory? Anyways, my worry is that i feel that metallic strip is somewhat important so I would like to know how to replace it? Your help is very much appreciated!!!
cabe0018 said:
Yes I am sure they put in an SD card because i removed the back panel and it is clearly visible. One thing I find annoying is that they removed the protective metallic paper used to protect and hold the SDHC in place. Is there a way to use an alternative to this protective paper? I have also noticed the phone does have some on board memory ( 11MB) to be able to run. However there is no place for anything, messages, contacts, even for running applications such as IE! I'm guessing it is some kind of emergency memory? Anyways, my worry is that i feel that metallic strip is somewhat important so I would like to know how to replace it? Your help is very much appreciated!!!
Click to expand...
Click to collapse
Glad I can be of help!
It sounds like it's not recognizing the SD card. Can you get the phone running and goto settings, about phone and check to see what it says for storage capacity. It should show, total storage and available storage.
As far as the metalic tape... I know that it's there to help prevent the SD card from coming out of the tray. Because WP7 Mango security locks the card to prevent any data from being removed from the card. So say you removed the card without unlocking it first, there is no way to extract the data from the card or format it with another device. If the HD7 is turned on without the SD card installed the card will no longer work in the device either.
Not a 100% sure if the tape serves any other purpose though. You could cut a piece of duct tape to fit and secure it in place use the good kind like gorilla duct tape.
xdrc45 said:
Glad I can be of help!
It sounds like it's not recognizing the SD card. Can you get the phone running and goto settings, about phone and check to see what it says for storage capacity. It should show, total storage and available storage.
As far as the metalic tape... I know that it's there to help prevent the SD card from coming out of the tray. Because WP7 Mango security locks the card to prevent any data from being removed from the card. So say you removed the card without unlocking it first, there is no way to extract the data from the card or format it with another device. If the HD7 is turned on without the SD card installed the card will no longer work in the device either.
Not a 100% sure if the tape serves any other purpose though. You could cut a piece of duct tape to fit and secure it in place use the good kind like gorilla duct tape.
Click to expand...
Click to collapse
I have successfully inserted a 32Gb SanDisk SDHC Class 4 in my phone just a few hours ago. I performed a hard reset as instructed. When I booted up, the HTC splash screen showed up and it froze. For roughly 5 minutes...I plucked out the battery and again performed a hard reset. This time the device loaded with an error saying: low storage space please free up some space from your device. I tapped 'ok' and all I had was a black screen, although i know the OS booted up because i could hear system sounds, the bottom buttons were responsive and the lcok screen was visible. However when I slide up, no icons are visible except the wifi icon, the battery icon and the sim icon.
I tried loading the bootloader and as far as storage goes it is only recognizing some sort of 64MB partition from an "sd sandisk". Could this be a faulty installation of the OS on the new card? was I supposed to allow the system to take its time to load the software onto the new SD card? I am also unable to obtain the bootloader version etc that would be required to flash an RUU. Help would be appreciated!
cabe0018 said:
I have successfully inserted a 32Gb SanDisk SDHC Class 4 in my phone just a few hours ago. I performed a hard reset as instructed. When I booted up, the HTC splash screen showed up and it froze. For roughly 5 minutes...I plucked out the battery and again performed a hard reset. This time the device loaded with an error saying: low storage space please free up some space from your device. I tapped 'ok' and all I had was a black screen, although i know the OS booted up because i could hear system sounds, the bottom buttons were responsive and the lcok screen was visible. However when I slide up, no icons are visible except the wifi icon, the battery icon and the sim icon.
I tried loading the bootloader and as far as storage goes it is only recognizing some sort of 64MB partition from an "sd sandisk". Could this be a faulty installation of the OS on the new card? was I supposed to allow the system to take its time to load the software onto the new SD card? I am also unable to obtain the bootloader version etc that would be required to flash an RUU. Help would be appreciated!
Click to expand...
Click to collapse
That's strange... The HD7 has an internal (primary) seperate memory for the OS, the SD card is a secondary memory for the device. Technically it's a non removable storage. So once inserted, you hard reset the device and the SD card is formatted and then it becomes a part of the device and it's integrated into the file system.
If you boot into bootloader mode (device off, hold down the volume down button and power the device back on, while continuing to hold down the volume down button) what's all the information on the bootloader screen? I'm wondering if it's bricked. Can you also get into USB host mode? Device off, hold down the volume down button and the camera button and then power back on.
xdrc45 said:
That's strange... The HD7 has an internal (primary) seperate memory for the OS, the SD card is a secondary memory for the device. Technically it's a non removable storage. So once inserted, you hard reset the device and the SD card is formatted and then it becomes a part of the device and it's integrated into the file system.
If you boot into bootloader mode (device off, hold down the volume down button and power the device back on, while continuing to hold down the volume down button) what's all the information on the bootloader screen? I'm wondering if it's bricked. Can you also get into USB host mode? Device off, hold down the volume down button and the camera button and then power back on.
Click to expand...
Click to collapse
The device was not bricked. I inserted another SDHC card I had used for an old MP4. It was an 8GB TEAM SDHC class 2. The device booted up the OS on this card after a formatting and everything worked better than previously. However some restats were still happening. I tried loading the bootloader in an attempt to flash a custom ROM for the device but no USB text was seen on screen although Zune was recognizing the device perfectly. I decided to leave the device as is. Yesterday, I migrated to my grandma's for a week and I have a room where reception is great always full and no interruptions. A curious fact was that the phone did not restart once no matter how much I used it... and I did use it extensively downloading apps for the first 3 hours, constantly chatting on facebook, emails HTC hub and also voice recognition for messaging and searches. It was working 100% great. When I descended down the stairs (my room is on the first floor) and went to the kitchen I recieved a call from my girlfriend. I picked it up and reception was pretty bad, so I told her to message me instead. As I cut I realized the reception bar was zero. After a couple of minutes, the phone restarted for the first time since my stay at grandma's. I came to the inevitable conclusion that the mobile restarts everytime the reception is bad. This conclusion was backed up by working fine in my room and restarting every time I went to a low reception room. It hit me then that my house does have pretty bad reception where I reside most of the times which causes all those restarts. I am almost sure this is the cause of the restarting. However I am not sure what it infers... Regardless I am sending the phone back in exchange for a new one. However I do wish to know if anyone encountered the same problem, what they did to tackle it (besides running around like a madman to find reception), what causes this and if it is a model defect or a rare case. Thank you for your help!
cabe0018 said:
The device was not bricked. I inserted another SDHC card I had used for an old MP4. It was an 8GB TEAM SDHC class 2. The device booted up the OS on this card after a formatting and everything worked better than previously. However some restats were still happening. I tried loading the bootloader in an attempt to flash a custom ROM for the device but no USB text was seen on screen although Zune was recognizing the device perfectly. I decided to leave the device as is. Yesterday, I migrated to my grandma's for a week and I have a room where reception is great always full and no interruptions. A curious fact was that the phone did not restart once no matter how much I used it... and I did use it extensively downloading apps for the first 3 hours, constantly chatting on facebook, emails HTC hub and also voice recognition for messaging and searches. It was working 100% great. When I descended down the stairs (my room is on the first floor) and went to the kitchen I recieved a call from my girlfriend. I picked it up and reception was pretty bad, so I told her to message me instead. As I cut I realized the reception bar was zero. After a couple of minutes, the phone restarted for the first time since my stay at grandma's. I came to the inevitable conclusion that the mobile restarts everytime the reception is bad. This conclusion was backed up by working fine in my room and restarting every time I went to a low reception room. It hit me then that my house does have pretty bad reception where I reside most of the times which causes all those restarts. I am almost sure this is the cause of the restarting. However I am not sure what it infers... Regardless I am sending the phone back in exchange for a new one. However I do wish to know if anyone encountered the same problem, what they did to tackle it (besides running around like a madman to find reception), what causes this and if it is a model defect or a rare case. Thank you for your help!
Click to expand...
Click to collapse
Yeah... If you can exchange it for another one I would!
If in bootloader mode the white section will display "serial" while not plugged in and "USB" while plugged in, if neither of these are present then the device is half/small bricked for sure, even if it's recognized by Zune. That can be fixed with the goldcard/ Y cable method too.
I have heard of some people having issues with restarts when on their network and while roaming outside of their network. One thing you can try is flashing different radio versions until you find one that gives the best signal. Another thing could be the OS build version and firmware version that your device is running on, it may need to be updated.
xdrc45 said:
Yeah... If you can exchange it for another one I would!
If in bootloader mode the white section will display "serial" while not plugged in and "USB" while plugged in, if neither of these are present then the device is half/small bricked for sure, even if it's recognized by Zune. That can be fixed with the goldcard/ Y cable method too.
I have heard of some people having issues with restarts when on their network and while roaming outside of their network. One thing you can try is flashing different radio versions until you find one that gives the best signal. Another thing could be the OS build version and firmware version that your device is running on, it may need to be updated.
Click to expand...
Click to collapse
While I wish to thank you for your constant support and very useful suggestions on the matter, xdrc45, I am going to send the phone back very soon. Chances are I will recieve a replacement in two weeks time. Aside from this, I am sure the seller at HK will send me a phone with similar issues (Cross-fingers he won't), But since I am able to handle some very basic technical issues such as these, and the phone is at a good price (160EUR) I do not wish to refund. I'd much rather tinker with it a little here and there to customize it to my liking, ensure maximum potential of the phone and prevent issues. So my question is this: What steps should I take the minute the phone arrives (assuming they send me an identical copy of the phone they provided)? Do I need to supply myself with any hardware or software to be able to install the phone to function as though I bought it officially from HTC?
In reply to your suggestion on the bootloader: yes, the white section was always empty no matter what...so I'm guessing the phone was slowly dying away anyways. I will definately look further into the goldcard/ y cable.
Thanks!
cabe0018 said:
While I wish to thank you for your constant support and very useful suggestions on the matter, xdrc45, I am going to send the phone back very soon. Chances are I will recieve a replacement in two weeks time. Aside from this, I am sure the seller at HK will send me a phone with similar issues (Cross-fingers he won't), But since I am able to handle some very basic technical issues such as these, and the phone is at a good price (160EUR) I do not wish to refund. I'd much rather tinker with it a little here and there to customize it to my liking, ensure maximum potential of the phone and prevent issues. So my question is this: What steps should I take the minute the phone arrives (assuming they send me an identical copy of the phone they provided)? Do I need to supply myself with any hardware or software to be able to install the phone to function as though I bought it officially from HTC?
In reply to your suggestion on the bootloader: yes, the white section was always empty no matter what...so I'm guessing the phone was slowly dying away anyways. I will definately look further into the goldcard/ y cable.
Thanks!
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Click to collapse
I think that's a good choice and hopefully the next one won't have the same problems for you!
The best thing to do when you get the new one is boot into bootloader mode and check the information, if you want post back all the info from the BL screen or provide a screen shot of it. Also go into settings, about phone, more info and post back all the information from there too. That way we can make sure everything is up to par on the device and functioning like it should and make sure it's not bricked and if it is we'll get it taken care of for you!
I love marshmallow's adoptable storage feature, allowing me to install more apps. This feature worked beautifully for about a month and a half. However, I shut down the device, plugged it in to charge, went to sleep, and the next morning, the apps that were moved to the sd card were not available anymore. They were all greyed out on my launcher(Nova). I moved about 4 gigs worth of mostly games. Fortunately, most of them had cloud storage, but some favorite games didnt. This isn't that big of a problem, but I'd like to try to fix it. So, I went here for help.
At first, I thought the class 10 SanDisk 16gb sd had just gotten bumped out of the slot where the connections happen, so I opened the back cover and removed and inserted the sd card. The notification that prompted me to put the sd back in went away for a few seconds, but then came back. I repeated the process of removing and inserting the sd a few times, but still no moved apps were available. I put the sd into an adapter, then into my laptop, and it showed on file explorer. So the sd card could still be recognized, but maybe unusable.
I dont know what happened, one day it was working, the next day it wasn't. I know i formatted it as internal and portable storage a few times, so maybe that wore it out. I'm running cm13
Hello,
On my phone I used the micro SD card normally as external storage. On day I plugged in my headphones and there was no music. I though that the micro SD card must have come out. However, reinserted it it didn't work. I wouldn't open on computer either. While I don't have a solution, I am pretty sure I also had the same problem.
Once I was taking pictures with my phone when it crashed and rebooted. Some hours before the crash I uninstalled some apps and installed some others (but never rebooted the phone). After the phone started again after the crash, all the pictures and files were gone, the uninstalled apps were there as if I've never uninstalled them and the new installed ones dissapeared.
TheSaffronArmy said:
Hello,
On my phone I used the micro SD card normally as external storage. On day I plugged in my headphones and there was no music. I though that the micro SD card must have come out. However, reinserted it it didn't work. I wouldn't open on computer either. While I don't have a solution, I am pretty sure I also had the same problem.
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Click to collapse
how long have you used your sd card? i'm sure that the more you use a micro sd card, the more it will wear out and become unuseable/corrupted. That has happened to me before, where the sd card just stopped working.
KyleSaki714 said:
how long have you used your sd card? i'm sure that the more you use a micro sd card, the more it will wear out and become unuseable/corrupted. That has happened to me before, where the sd card just stopped working.
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I have used it for about 1 year. So it may be that but, it has never occurred before.
Same problem here, you can read it here. While I am writing hopefully my files from Titanium Backup are transfered to my laptop. It got worse and worse, in my opinion the sd-card has reached it's end of life because of it's heavy usage. Error occured the first time after the phone got really hot recording gpx tracks. Bye bye sd-card
Another opinion is that warranty is over after two years, so the phone can quit it's duty now - obsolescense plans
Androphilius said:
Same problem here, you can read it here. While I am writing hopefully my files from Titanium Backup are transfered to my laptop. It got worse and worse, in my opinion the sd-card has reached it's end of life because of it's heavy usage. Error occured the first time after the phone got really hot recording gpx tracks. Bye bye sd-card
Another opinion is that warranty is over after two years, so the phone can quit it's duty now - obsolescense plans
Click to expand...
Click to collapse
yeah, i'm starting to think my micro sd just bailed from wear like that too, but i got to use mine for just over 3 months. i ejected the sd and put it into my computer, and interestingly enough, on my computer it reads 16 megabytes. i was like WAAT that cant be, i formatted it, put it back in my phone as portable, and it read as the normal 14gb. i'm starting to think my sd as internal is the cause of my random reboots. im even running the lastest cm13 update too...
i guess ill try and use my sd as just portable storage from now on, and see if i get any random reboots..
I switched to TurboROM which is using the sd-card as a portable media device, so no more encryption, heavy usage and complete data loss if you do not get your encryption key with root permission.
System space left after complete recovery of my apps with TB is quite nice - but you do not have the possibility to use App2SD (correct me if I am wrong).
So the only way to save internal system space is to move pictures, movies and heavy openstreetmap cards to external.
I have been the owner of this Samsung Galaxy S9 for about 13 months now, and earlier today my battery died. When I turned the phone back on after partial charging, it acted extremely strangely. It rebooted to the secure boot pin screen a few times, and even to recovery mode a couple of times, rebooting about every 3 minutes. But that isn't it; wifi and cellular refused to connect, the screen would not go off if I pressed the power button, the settings app would not open, many other apps barely works, and the device was very slow for the time it was on.
I did the usual troubleshooting steps, clearing the cache in recovery mode, booting into safe mode, uninstalling recently installed apps, scanning with Knox and Malwarebytes, nothing. But, I remembered the day before, inside Samsung Gallery, there was a little text box before my images that said "SD Card has corrupted information, please back up your SD card and consider replacing it." I didn't think too much about it, or screenshot it. Well, to try something, I removed the SD card and booted normally. The only thing I changed that time was the lack of the SD card and voila, it worked fine. Haven't had an issue since, and I honestly think it might be running better.
For my amateur speculation/hypothesis: I believe when Android starts up, it tries to index installed SD cards. The card I am using is an old Samsung Evo 32 GB card, to the tune of 5+ years. Possibly, with the age of the card, there was light corruption in one folder or cell, and Android didn't know what to do with it. I can't find any corrupted files, but I guess Android hung on parsing the microSD card. I just wanted to share my experience and see if anyone had heard of something similar; I sure cannot find anything on it.
TL;DR: A corrupted microSD card in my Galaxy S9 caused Android to lose most function, and bootloop. Usual troubleshooting did nothing, however, removing the card returned the OS back to normal.