[Q] Sony xperia z1 sim issue - Xperia Z1 Q&A, Help & Troubleshooting

I have a Sony xperia z1 which was sent to me by my aunt. I entered a sim and still gives me emergency calls only.but when I inject sim it tells me some removed and when I insert sim it tells me sim inserted . what do I do?

indigold said:
I have a Sony xperia z1 which was sent to me by my aunt. I entered a sim and still gives me emergency calls only.but when I inject sim it tells me some removed and when I insert sim it tells me sim inserted . what do I do?
Click to expand...
Click to collapse
I will never do that with the phone turned on. Switch the phone Off, insert the sim in the right direction, turn on the phone, should work.

Also did you check if you have Sim Unlocked Phone?

eclyptos said:
Also did you check if you have Sim Unlocked Phone?
Click to expand...
Click to collapse
how do I check if it's sim unlocked ?

indigold said:
how do I check if it's sim unlocked ?
Click to expand...
Click to collapse
So if you ask for this that mean swich off the phone, insert the sim, turn on the phone, didn't work?
All phones sim locked are branded, T-Mobile, O2, Orange, Rogers and have to be written on the front or back of the phone.
Also at boot of the phone you should have they logo.
If is branded you have to unlock the sim.
You find many thread around the web, xda or youtube how to do it.

eclyptos said:
So if you ask for this that mean swich off the phone, insert the sim, turn on the phone, didn't work?
All phones sim locked are branded, T-Mobile, O2, Orange, Rogers and have to be written on the front or back of the phone.
Click to expand...
Click to collapse
Not always, my Vodafone branded phone does not say Vodafone on it
Also at boot of the phone you should have they logo.
Click to expand...
Click to collapse
Again, not always true, my Vodafone branded phone does not show a Vodafone logo at boot up
If is branded you have to unlock the sim.
Click to expand...
Click to collapse
Again, not always true (Vodafone UK do not SIM lock their phones)
You find many thread around the web, xda or youtube how to do it.
Click to expand...
Click to collapse
True...

gregbradley said:
Not always
Again, not always true
Again, not always true
Click to expand...
Click to collapse
Hey. You just said "Not always" so he have to start looking from somewhere, that was only options.
How do you find the brand via software?

eclyptos said:
Hey. You just said "Not always" so he have to start looking from somewhere, that was only options.
How do you find the brand via software?
Click to expand...
Click to collapse
You can check the customisation number against known lists on the web, you can see which bloatware is added, and you know where you got your phone from.
To check if the phone is simlocked you goto dialer and di
*#*#7378423#*#*
and look in that menu

gregbradley said:
To check if the phone is simlocked you goto dialer and dial
#*#87378423#*#8
and look in that menu
Click to expand...
Click to collapse
Can you check this code because on my phone is not working.

eclyptos said:
Can you check this code because on my phone is not working.
Click to expand...
Click to collapse
Sorry,
*#*#7378423#*#*
or just type *#*#service#*#*

Good, is working.
Service Info > Sim Lock and you see a screen like I posted. Probably 0 mean unlocked so the Branded phone have to have a Name or a Number.

No
A simlocked phone will have a X in the box to the left of the word sim

This is my screen shot .do u think am locked
Sent from my GT-N7100 using xda app-developers app

no

gregbradley said:
no
Click to expand...
Click to collapse
then y can't I get network? and it recognise sim when I insert sim.

ask your provider for a new sim card.
repair the phone with pccompanion.

Already tried another sim card but still no luck
Sent from my GT-N7100 using xda app-developers app

Settings -> More -> Internet settings (Download setting for Internet and MMS)

tthaz777 said:
Settings -> More -> Internet settings (Download setting for Internet and MMS)
Click to expand...
Click to collapse
What's that for
Sent from my GT-N7100 using xda app-developers app

Settings - More - Mobile Networks - Service Providers
I had the same problem before. Some sim is working and i think its the sim card but when i tried this and it found my network provider and it worked.
Sent from my C6903 using XDA Premium 4 mobile app

Related

SIM network lock after reflashing of JM5

Dear all,
I need help!I have an unbranded Galaxy S and I usually update the firmware without any problem(until now!!). Few days ago I flashed for the first time JM5 firmware without any problem. Today I had to reflash the JM5 firmware. Everything was ok but when I booted my phone I had the message: "SIM network unlock PIN"!!!!I'm going crazy because I cannot unlock the SIM!!!What's happened? Please help me!!I tried to reflash with an old firmware but no chance to reset!!How can I proceed?
Thank you
Contact your operator for your PIN code, unless you have it in the letter that you got with your SIM card.
EDIT:
Actually: Did you buy the device from Handtec?
According to this thread, they got a batch of Orange-locked phones where they should've been unlocked.
Return the device to them to get a new unlocked one.
The problem is that the phone worked properly without any restriction for 20 days with the same SIM and now I noticed this problem!!!
I cannot also unlock my phone via websites that provide this kind of codes because I don't really know also the name of the opeator that is locking my phone!!
I think that this is an internal problem of phone but I don't know how to fix it.
Other ideas?
What on Earth, same issue here.
My phone just randomly got locked.
sturmeh said:
My phone just randomly got locked.
Click to expand...
Click to collapse
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
I think that you have an imported device that was unlocked from the seller. When you have restored the factory settings, probably the unlock was... wiped... I have had the same problem after a factory reset; I'm Italian and my Galaxy is an imported item from Hungary or Austria, but I don't know the original provider that locked the device. I have phoned the Samsung Customer Care (the seller is on vacation until the end of august ) and, from the IMEI, they told me only that the device was producted for the Austrian market. Without the provider it's no easy to unlock the phone, but there is a service that I'm trying: unlocksamsung.co.uk - they are partner of Mobileunlocked.co.uk, but unlock only samsung and only using the IMEI number of the phone. In the meanwhile I've ordered a I-Smartsim 2008 from Ebay...
Bye.
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
nick5000 said:
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
All from JF1 to JM5.
so that means the lock in the firmware ? I was under the impression that is was not.
Sent from my HTC Desire using XDA App
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
rbnet.it said:
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
Click to expand...
Click to collapse
I can confirm that the network lock is firmware independent, however my phone went into network lock before Factory Reset.
I did however try Factory Reset to fix it and it didn't help, nor did flashing several other roms, including the stock rom.
I contacted the point of sale and apparently they had a previous issue with a batch of phones but they did not expect it to happen again.
I hope if a replacement isn't honoured then we need to find a solution... :\
paky79 said:
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
Click to expand...
Click to collapse
Once it showed up I haven't been able to use my phone as a phone.
When you enter your SIM PIN (if you have one), it then jumps to a full screen that asks for a NETWORK UNLOCK PIN.
Just to clarify, this is not PUK or PUK2, as I can use my sim in another phone just fine. ( G1 actually. )
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
sturmeh said:
...
cut
...
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
Click to expand...
Click to collapse
I don't know. I'm Italian, I bought it as an import "free" device and maybe the phone is from Austria or Hungary. I hope in a software workaround in the future. For now I'm waiting (and hoping in) an unlock code and/or the unlock sim buyed on ebay (till seller reopen at the end of the month...).
Bye.
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
sturmeh said:
my phone went into network lock before Factory Reset.
Click to expand...
Click to collapse
Now that is REALLY scary.. Can you please try to remember what you did, or what program were you using -->right before<-- the network lock got restored ???! Something must have made the Factory Reset trigger...
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN.
Fortunately for me, my phone was unlocked via an unlocking service and I had the NCK code. The trick is that I cannot unlock the phone again using this code, but I can lock it to my network with it.
The weird thing is that now I can use my phone both on the network that it was previously locked and on the network that i locked it. So, my phone is now locked on 2 networks And the other thing is: I can enter as many unlock codes that I want. it is no more limited to 3 tries.
Stefanauss said:
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
Click to expand...
Click to collapse
I have a Network Lock.
*#7465625#
Uploaded with ImageShack.us
yaz00us said:
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN
Click to expand...
Click to collapse
Tell me, have you unlocked it after you bought it?
rbnet.it said:
I have a Network Lock.
Click to expand...
Click to collapse
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Also i'd like to leave some general question for anyone who knows:
C - Do you think that if a galaxy S user unlocks its phone online using some kind of site, the phone will eventually lock himself up again?
D - Are the locks "predictable"? I mean, will the phone always do Network-Lock or always do Sim-Lock?
This scares me out a lot, my phone is locked to "TMN" (network only) but everything is OK as long as it stays that way... But i'm starting to believe that it won't
...
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Click to expand...
Click to collapse
A: No, it isn't dead It's network-locked on a foreign countries/provider: I can't use the phone section (call, mobile networks, etc) within Italian providers, but if I dismiss the pin request (or leave out the SIM), I can use any other functions.
B: a samsung code that check the status of the phone: http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=721111
Bye.
Good news guys.
I contacted Handtec ( Place of purchase. ) and apparently it's a issue with Samsung Firmware or something.
The guy sent me a network unlock code, and it seems to work.
I haven't got the prompt again.
That's just what I was wishing for =)
Since yaz00us told us that his phone locked himself up, it had to be a Samsung Bug.
By the way, does the given code work for future times? If so i might ask mine right away... =)
thanks for the good news

[Q] Simcard Unlocking is NOT working (please help???)

Hello guys,
My question is about what it will happen or at least what it should happen to my phone if I put a sim card from T-Mo?
I ask because I put one to my phone and it seen that it took it by NOT giving me any errors but since the sim card is not activated is hard for me to tell if it work or not. So I ask if the sim card is from a different provider and it doesnt give me any errors does that mean is unlock?
Thanks
Just try another sim, it wont kill the phone lol . At least then you will know wheteher the phone is sim locker or not.
Sent from my C6603 using xda app-developers app
---------- Post added at 05:34 AM ---------- Previous post was at 05:28 AM ----------
And yeah, it sounds more like the phone is sim unlocked, as it doesnt matter if the sim is activated or not, the phone detects what carriers sim it is without it having to be activated.
Sent from my C6603 using xda app-developers app
olafs93 said:
Just try another sim, it wont kill the phone lol . At least then you will know wheteher the phone is sim locker or not.
Sent from my C6603 using xda app-developers app
---------- Post added at 05:34 AM ---------- Previous post was at 05:28 AM ----------
And yeah, it sounds more like the phone is sim unlocked, as it doesnt matter if the sim is activated or not, the phone detects what carriers sim it is without it having to be activated.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
WoW, I will love to see this. I will try tomorrow and see because the phone I got it directly from ATT and havent do anything to unlock the phone at all. If it came unlocked that will be great!!!!!!!!!!!!!!!!!!!!! as i might know how I did unlocked it by accident without adding a code to do the job. I will let you know when i put a good SIM card to it.
[finger cross] :laugh:
i think is bad news for me. i tried an activated sim card from tmo but is not working even though I still dont get any errors on it after restarting the phone. :crying:
SVLAN said:
i think is bad news for me. i tried an activated sim card from tmo but is not working even though I still dont get any errors on it after restarting the phone. :crying:
Click to expand...
Click to collapse
Is it possible the phone is hard locked to the original provider? If it is, I'm not sure why you aren't getting a message to indicate the phone is network locked or asking you to input an unlock code.
http://forum.xda-developers.com/showthread.php?t=2310787
audit13 said:
Is it possible the phone is hard locked to the original provider? If it is, I'm not sure why you aren't getting a message to indicate the phone is network locked or asking you to input an unlock code.
http://forum.xda-developers.com/showthread.php?t=2310787
Click to expand...
Click to collapse
Is hard to tell because honestly I havent mess around trying to unlock the phone. Is the first time I try to swap sim cards for the sakes. lol
The reason I made a thread about this is just because is weird that I dont get an error or a prompt telling me either enter the code or the the phone is network locked. All I get is a prompt telling me that a new sim card have been detected it and I need to restart the phone to see the changes etc.. with the new sim.
SVLAN said:
Is hard to tell because honestly I havent mess around trying to unlock the phone. Is the first time I try to swap sim cards for the sakes. lol
The reason I made a thread about this is just because is weird that I dont get an error or a prompt telling me either enter the code or the the phone is network locked. All I get is a prompt telling me that a new sim card have been detected it and I need to restart the phone to see the changes etc.. with the new sim.
Click to expand...
Click to collapse
Was the phone supposed to be locked to a carrier? Do you have an active sim from that carrier you could try?
It sounds like your phone is locked...
ai6908 said:
It sounds like your phone is locked...
Click to expand...
Click to collapse
Hello guys, I have the locking code for me to unlock my phone but................
Once I put a new working simcard the phone still doesnt give me an input menu for to put the code on it. I just dont get a menu at all...
The phone is NOT locked to the provider. Is it possible that sinse I have flashed the phone so many times it loss some files for that to be working?
I dont get it why my phone do actually recognize the removal and input a new simcard as it ask me to reboot the phone to update the simcard but it will not give me a menu for me to input the code.
Please any ideas on how to fix this issue as is the only phone I have and have no service due to this so I cant use my phone at all.
SVLAN said:
Hello guys, I have the locking code for me to unlock my phone but................
Once I put a new working simcard the phone still doesnt give me an input menu for to put the code on it. I just dont get a menu at all...
The phone is NOT locked to the provider. Is it possible that sinse I have flashed the phone so many times it loss some files for that to be working?
I dont get it why my phone do actually recognize the removal and input a new simcard as it ask me to reboot the phone to update the simcard but it will not give me a menu for me to input the code.
Please any ideas on how to fix this issue as is the only phone I have and have no service due to this so I cant use my phone at all.
Click to expand...
Click to collapse
I have flashed a lot of the same and different roms on my phone and it has never re-locked itself.
Maybe this trick will work? http://forum.xda-developers.com/showthread.php?t=1911361
I will try and let you know mate
thanks
when I sim unlocked my atrix from AT&T to work on t-mobile, it did the exact same thing. looked like it accepted it but wouldn't connect. I had to go back to stock to get it to prompt for the unlock code. once I unlocked it, I went right back to my other ROM and it worked just fine.
Hope this helps!
Austin Connell said:
when I sim unlocked my atrix from AT&T to work on t-mobile, it did the exact same thing. looked like it accepted it but wouldn't connect. I had to go back to stock to get it to prompt for the unlock code. once I unlocked it, I went right back to my other ROM and it worked just fine.
Hope this helps!
Click to expand...
Click to collapse
Yes this is exactly what worked for me as well
Thanks to all who helped me and now Im happy again with my working atrix hd. :laugh: :good:

[Q] Need help!! SIM network unlock PIN

good day guys,
so i bought a new xperia z1, but when i inserted my sim from my old phone (which is xperia z btw)
it says "SIM network unlock PIN"
and i have no idea what PIN should i put.
anybody knows how to figure this out?
Thanks in advance
iceebox said:
good day guys,
so i bought a new xperia z1, but when i inserted my sim from my old phone (which is xperia z btw)
it says "SIM network unlock PIN"
and i have no idea what PIN should i put.
anybody knows how to figure this out?
Thanks in advance
Click to expand...
Click to collapse
Was your old sim card on a different network from where you got this phone from? If so speak to your carrier
This is the code you need to input when you stick a sim in a new phone. Some sims have this code some dont. You can add one or change the code as you wish. The existing code will either be something you set, or something the operator set on the sim. Have a loom at the operator docs. Sometimes these are defaulted to 1234 or 0000. Dont enter it wrong too many times or you'll lock the sim. You need the PUK code to unlock a sim for which the wrong sim pin has been entered too many times.
Other poss is that the Z1 is not sim free and is thus asking for an unlock code to allow you to use s sim from another network. There's a thread on here somewhere regarding what to type into the dialer to get to the service menu. The service menu will tell you whats locked.
Nigel
Sent from my GT-N5120 using Tapatalk 2
gregbradley said:
Was your old sim card on a different network from where you got this phone from? If so speak to your carrier
Click to expand...
Click to collapse
no sir, it's the same network
Then go to your network provider and ask for another sim card, it should be free
Sent from my C6903 using xda premium

[Q] Dual sim issues

I have one sim that I wish to use for phones / text messages, and one that I wish to use for mobile data.
If I put either sim in on its own, it works fine.
If I put both in together, and set them so they are both on, the one that I wish to use for phone calls and texts does not register on its network (which is Three in the UK)
I am not sure what to do. Can the phone company have set it so it doesn't work in a dual sim setting?
Or have I just failed to understand what dual sim is?
Any help much appreciated!
stoichkov88 said:
I have one sim that I wish to use for phones / text messages, and one that I wish to use for mobile data.
If I put either sim in on its own, it works fine.
If I put both in together, and set them so they are both on, the one that I wish to use for phone calls and texts does not register on its network (which is Three in the UK)
I am not sure what to do. Can the phone company have set it so it doesn't work in a dual sim setting?
Or have I just failed to understand what dual sim is?
Any help much appreciated!
Click to expand...
Click to collapse
Try interchanging the SIM, I mean just enter the right one on the left and the left one on the right. What you are saying shouldn't happen.
If possible try another 2 SIM to see if the problem is with the SIM or the phone.
pleomaxell said:
Try interchanging the SIM, I mean just enter the right one on the left and the left one on the right. What you are saying shouldn't happen.
If possible try another 2 SIM to see if the problem is with the SIM or the phone.
Click to expand...
Click to collapse
OK thanks. I have tried it with another 2 sims and it works fine. So that means it's a faulty sim?
Is it possible the network won't allow dual sim, or should I just request a replacement?
Thanks
stoichkov88 said:
OK thanks. I have tried it with another 2 sims and it works fine. So that means it's a faulty sim?
Is it possible the network won't allow dual sim, or should I just request a replacement?
Thanks
Click to expand...
Click to collapse
Before requesting a replacement just ask the network operator of that particular SIM that if they disallow Dual-SIM or not. If they don't allow using their SIM on a dula-sim mobile asking for a replacement would be pointless.
I am using 3 (UK) and Vodafone, no issues, so likely the sim
Sent from my XT1068 using XDA Free mobile app

D5803 broken sim slot?

Hi people, after spending hours and hours looking at the forum and google about my problem i decided to start this topic because i could not find the solution
the fact is: i have a z3c (D5803), buyed in amazon in a travel, then i get back to my country with my new phone, and when i arrived, i found that the phone never detects sims cards! already tried with several diferent sim's, roms, and have no luck
when i put a sim in the slot, the phone recognizes that a sim is inserted and then reboot, but after that, it boots and when it finishes booting, i can see the message "no sim card found"
phone has actually instaled this rom: 23.0.1.A.5.77 - Unbranded - GEL [Latin America] (1290-6916) (i am from Uruguay)
model D5803
SI 1290-0543
any ideas?
thanks in advance!
Any ideas?
Is the phone operator locked?
Did you flash that firmware from Latin America or it was already loaded?
istux said:
Is the phone operator locked?
Did you flash that firmware from Latin America or it was already loaded?
Click to expand...
Click to collapse
unlocked version, also tryed latin american firmware unlocked and i have no luck
the fact is that the phone says "no sim card detected", instead of no service or no signal
birri said:
unlocked version, also tryed latin american firmware unlocked and i have no luck
the fact is that the phone says "no sim card detected", instead of no service or no signal
Click to expand...
Click to collapse
Then the only explanation is that it's broken.
Return it to Amazon, they usually have a very good return service. I hope it works in country too
istux said:
Then the only explanation is that it's broken.
Return it to Amazon, they usually have a very good return service. I hope it works in country too
Click to expand...
Click to collapse
any way to test if sim card slot is broken? (it is really difficult to send back the phone to USA for warranty from here..)
birri said:
any way to test if sim card slot is broken? (it is really difficult to send back the phone to USA for warranty from here..)
Click to expand...
Click to collapse
You did everything you had to do.
Did you test the phone in USA before backing home?
Try to look inside the slot, maybe one of the six pins is bended...
Yes, I already tried putting a small paper between Sim card and Sim housing in order to push the Sim over the Sim pins of the phone, no success..
I could not test it in USA because I do not have a Sim, but it is hard for me that the Sim slot could be broken, I have never seen something similar before
Do you know any specialized place to ask?
Also tried putting the empty Sim card housing (just to see if phones reboot without Sim) and it does not reboot! So it means that in any way the phone detects the Sim, but it does not work
birri said:
So it means that in any way the phone detects the Sim, but it does not work
Click to expand...
Click to collapse
That's why the first idea was it could be operator-locked.
Open the phone dial pad and press *#*#7378423#*#*, then tap on Service info > Configuration
and read your "rooting status"
Usually operator-locked phones give "Bootloader unlock allowed: NO"
istux said:
That's why the first idea was it could be operator-locked.
Open the phone dial pad and press *#*#7378423#*#*, then tap on Service info > Configuration
and read your "rooting status"
Usually operator-locked phones give "Bootloader unlock allowed: NO"
Click to expand...
Click to collapse
It returned yes
birri said:
It returned yes
Click to expand...
Click to collapse
Then your hardware is broken. It's not software related at all
I suggest you contact Amazon and try to find a way to send the phone.
If you can't, then try with a Sony repair center, as the warranty should cover this kind of problems.
Good luck!
It is hard to believe for me that ir could be a hardware problem, I mean the phone works great! I could not imagine what can happen that could make this problem, any idea of a specialized place to ask?
any suggestions?

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