Database Develop

Xperia Z power button stopped working.

Hello, I have some big problem with my Xperia Z since yesterday:
The power button stopped working. It doesn't do anything. I can't lock the screen or unlock it. I did not drop the device or something, it just happened.
Sometimes when I press volume up, it acts like the power button and asks if I want to shutdown etc. Also I had the problem that my screen was upside down yesterday. I could not get it good and even changing the launcher did not help. Really strange, as if my sensor was completely going nuts.
Anyway, I am backing up right now, and I will try a factory reset. But this is just strange. I am running 4.2.2.
Anyone an idea what is going on?

Did you recently drop your z in to the water with the flaps open or something?

thalada said:
Did you recently drop your z in to the water with the flaps open or something?
Click to expand...
Click to collapse
I recently had it in the shower, but with the flaps closed.
Does it look like water damage?

I've recently had the same problem.
Also took in the shower, but because the backglass was lifted slightly from the case because of the overheating problem, water came inside and messed everything up.
Phone is now being repaired. And they said it is water damage.

ArnoudAR155 said:
I've recently had the same problem.
Also took in the shower, but because the backglass was lifted slightly from the case because of the overheating problem, water came inside and messed everything up.
Phone is now being repaired. And they said it is water damage.
Click to expand...
Click to collapse
That sucks. I hope they repair it for free then...
Update: I did factory reset but it did not help
And when I turn the device off, it automatically starts again... I think I have to send it for repair then

cognosco said:
I recently had it in the shower, but with the flaps closed.
Does it look like water damage?
Click to expand...
Click to collapse
Of-course, yes!
It looks some how water got in to the phone, even i had the same problem like you. Got it repaired from Sony Service center.

thalada said:
Of-course, yes!
It looks some how water got in to the phone, even i had the same problem like you. Got it repaired from Sony Service center.
Click to expand...
Click to collapse
I just checked the water detection stickers: USB and headphone are colored pink...
Now it is water-damage, this will cost lots of money and I didn't do anything wrong

cognosco said:
I just checked the water detection stickers: USB and headphone are colored pink...
Now it is water-damage, this will cost lots of money and I didn't do anything wrong
Click to expand...
Click to collapse
Just explain to them that, the flaps were closed but still water got in to the phone.

I got the same button failure when water went in during shower. Got a replacement from Sony.

I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.

cognosco said:
I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.
Click to expand...
Click to collapse
Good luck. Yes I understand. Service center folks are far from being considerate, atleast here in India. They lack knowledge and it's hard to reason with them.

Hello,
After submerging the phone under water it seems that the power button is pressed all the time.
Did anyone have this issue? Did the button start to work after a few hours?
I will try to dry it up....
It seems that all the new phones have issues. (Just switched from HTC One)

cognosco said:
I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.
Click to expand...
Click to collapse
Hmm my phone is going to be repaired/replaced under warranty with a pink water indicator in the Netherlands so it might be just bad luck :/.

xperia z
recently i buy an xperia z second-hand with the same problem, power button and speaker i've search for flex button (power and volume with microphone and speaker ) i wait for2 days to receive the pieces, i hope it will work fine after replacement ...but the last problem will be water haw i will make battery cover overheat rezistent ,i've thinking for a solid glue or something like that but not superglue ani ideea? :laugh:

Tell me if it worked for you! I could be ordering mine too then same problem with the power button
Sent from my C6603 using xda app-developers app

Update:
They have 'repaired' my Xperia Z. They swapped the mainboard. It did cost €235...
But I haven't been able to use my device anymore. When they gave my device back I noticed the following things:
- proximity sensor is not working
- notification led is not working anymore
- light sensor is not working anymore
(all those functions worked before I brought the device to them)
I went back to the store and told them about these problems. They said: for 35 euros we might be to fix this.
They tried but where not able to fix. I have not paid these 35 euros.
When I came home I accepted my loss of these sensors and I started installing my device and apps.
But there are even more problems!
- At a random time my device switches off, even if battery is full;
- Sometimes I can boot;
- Sometimes it even doesn't boot... Only wipe with Flashtool or through recovery can get the device booting again.
So I have paid an extra €235 and I can still throw it in the bin....
I think I am going to contact Sony...

cognosco said:
Update:
They have 'repaired' my Xperia Z. They swapped the mainboard. It did cost €235...
But I haven't been able to use my device anymore. When they gave my device back I noticed the following things:
- proximity sensor is not working
- notification led is not working anymore
- light sensor is not working anymore
(all those functions worked before I brought the device to them)
I went back to the store and told them about these problems. They said: for 35 euros we might be to fix this.
They tried but where not able to fix. I have not paid these 35 euros.
When I came home I accepted my loss of these sensors and I started installing my device and apps.
But there are even more problems!
- At a random time my device switches off, even if battery is full;
- Sometimes I can boot;
- Sometimes it even doesn't boot... Only wipe with Flashtool or through recovery can get the device booting again.
So I have paid an extra €235 and I can still throw it in the bin....
I think I am going to contact Sony...
Click to expand...
Click to collapse
You should have contacted Sony in first hand. Now that the phone has been messed up by a third company, they can claim that the warranty is voided!
Sent from my C6603 using xda app-developers app

Same to me
I just washed my Z with clossed then I dont know how vol up key+power key stop worked so I install smart screen on app I am in Syria and there is no support here

This is happening to me ion Xperia Z1.
BiG Mistake from my side coming back to Sony again. The phone is supossed to be waterproof. Everything was closed and suddenly... THIS.

CM17X said:
This is happening to me ion Xperia Z1.
BiG Mistake from my side coming back to Sony again. The phone is supossed to be waterproof. Everything was closed and suddenly... THIS.
Click to expand...
Click to collapse
I got some kind or real strange behavior just a secound ago.
My Powerbutton seemed not to work even after pressing it a few times, i than called myself and it worked (first though the battery would be empty).
Afterwards it worked again, no problems whatsoever.
What could that be? It wasnt dropped or washed or whatever, indicators are white

Sony xperia Z1 left earplug dead

Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.

RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
Click to expand...
Click to collapse
I had this happen to me.
I tried with two different headsets.
Turns out both headsets were broken and the phone was fine.
Maybe that's the case for you too.

Did you try a bluetooth handset? Anyway I know you are in complicated situation but in this case the best thing is send it back to repair via warranty.

RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
Click to expand...
Click to collapse
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk

negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
So what did you do mate ?...send it in for warranty support ?

negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.

3 handset and all the same problem? 100% faulty device or jack, send it back to repair.

bramgg said:
I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.
Click to expand...
Click to collapse
Could be, though i had this issue before with different devices and its always the headset
Of course i guess you can't discard the phone as a culprit
Maybe you should find a way to verify it for free before sending it in for repairs
Sent from my C6906 using Tapatalk

Same case, it was dirt
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:

rvzek_89 said:
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:
Click to expand...
Click to collapse
The last post was 19th January, your advice might be a tad late....

@gregbradley: lol
Sent from my C6902

Watch out with sticking a needle in the headphone jack! There's some special coating in it to make it waterproof! I guess that a needle can make destroy this coating!
Sent from my C6903 using xda app-developers app

gregbradley said:
The last post was 19th January, your advice might be a tad late....
Click to expand...
Click to collapse
Not entirely too late, at least it helped me.
Been trying to find a solution for this same problem and was beginning to think a repair was needed.
Just to confirm...with a needle, after clearing out a clump of fluff sound now plays through both earphones of the 5 different headsets that wouldn't work before.
For anyone else trying to fix this problem either now or in the future, its at least worth a try.
Thanks rvzek

I've noticed that my left earplug have lower volume than the right one. Did someone had this problem?
I cannot remember what caused this, but it's only on the Sony headset and not other. Others are working fine.

[Q] Weird sound given off by Vibrator thru Speaker

Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:

I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.

Jounsa said:
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
Click to expand...
Click to collapse
luan87us said:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Click to expand...
Click to collapse
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.

Peaceful Droid said:
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Click to expand...
Click to collapse
Ahh, that's unfortunate. I live in the Bahamas, so doing that is pretty difficult for me at the moment. Were you able to go to any Sony store, or did you have to go directly to a service center? How long did you have to wait for your replacement?
Sent from my C6903 using Tapatalk

I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.

Peaceful Droid said:
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Click to expand...
Click to collapse
Damn. Lol that is a toughie. Only service center I know of in the US is located in Texas :/
Edit: There are actually 4 locations; NJ, LA, Texas and San Jose, Cali.
Sent from my C6903 using Tapatalk

Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.

Peaceful Droid said:
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Click to expand...
Click to collapse
Yeahh, I doubt it would fix my prob. I'm going to have to tough it out till I can get up to NJ at some point (hopefully before my warranty expires ).

Yeah All the best for that mate.
Really found my self lucky that i have to travel just 10-12 minutes to reach service center

Yeah, thanks for replying to my thread though..thought I was the only one experiencing this issue.

smajor said:
No, You are not one! I faced this issue. Somehow I can't help with it, this seems its phone fault. Z1 has many issues in it.
Click to expand...
Click to collapse
Yeah, unfortunately. Considering this is such an expensive phone with "top-quality components", you'd have expected more..

I'm also having the squeaky vibration problem...
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).

I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...

macooz said:
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
Click to expand...
Click to collapse
Hi macooz,
Sorry for the late reply. If you are sending it back to Sony, you should always revert back to Stock, as custom firmwares void your warranty.
You could simply tell them that your Vibration Motor is not functioning properly (giving off a squeaky noise instead of an actual vibration) and you would like for it to be either repaired / replaced or have your entire phone exchanged for a new one.
Sent from my C6903 using Tapatalk

VladoBENZ said:
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
Click to expand...
Click to collapse
I agree with you. Issue is that because the phone is encased in gorilla glass, it makes it a bit difficult to change any parts on your own. Disassembly videos are available on YouTube, but who wants to take the risk of breaking their phone's casing and then have to replace additional parts?
Sent from my C6903 using Tapatalk

Same Problem
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:

Aghry said:
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Click to expand...
Click to collapse
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.

@soka said:
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
Click to expand...
Click to collapse
Unfortunately, I agree with Soka on this one. I have had the replacement Vibrator for months now, but a little reluctant to open my device as it requires heating and having to purchase new adhesives and so on. I am getting those items in the very near future though, so I'm going to go ahead and do it!
My best piece of advice would be to purchase a replacement back (in case you crack / break your original one while removing it) and replacement adhesives before actually performing the DIY Fix.

Hi there Im facing this problem too, I open a new thread but then @soka pointed me to this one, I record a video from the sound
they had already replace the vibrator and the main board, but the issue still continue, here is the thread I open:
http://forum.xda-developers.com/xperia-z1/help/problem-sound-vibrator-t2922957
Hope to get fixed or replaced soon

Well, finally fixed my vibrator problem. I opened the back of my phone using a Hot Air Gun and pry tools, then replaced the vibrator module. Unfortunately, this seems to be the only valid solution.
Sent from my Xperia Z1 using Tapatalk

[Q] ZR > Bluetooth > MotherBoard Replaced > Again Bluetooth

Hi Guys,
Its really frustrating and headache with ZR Bluetooth issues. I have posted the below on Sony official forum regarding the same issue.
I need your valuable advice. Please suggest asap, because Warrantee of my phone is lapsing in 10 Days.
Any Possible solution please:
Shall I try Custom rom?
Shall I give for again replacement?
Shall I downgrade Firmware?
Below is the stuff I posted on Sony Forum. It will give u clear idea.
Code:
I got my Phone's motherboard replaced (God knows with a new one or old) due to the issue of Bluetooth and Wi-Fi wasn't working.
First of all, Sony Authorized Customer Centers in India are handled by so illiterate people. They don't know how to handle customer. I don’t know why they are always in hurry with listening properly to customer.
So when I asked for the issue with Wi-Fi and explained her that this can work if I put pressure under NFC it can work. She wasn't at all interested to listen and told Motherboard will be changed.
After 10 days they gave me a new set, I can clearly recognize it was a new out of the box.
So my Bluetooth worked for 10 mins and again its dead.. After two day it again worked 10 mins and again dead...
Wi-Fi is working fine....
So shall I again ask to replace it/motherboard replace/or fix or Whatever the **bleep** they want to do with it.
I feel its worldwide issue with this phone. How promising it will be that it will work even after going to them?
Sony Listen please:
Is it a s/w, driver, ROM issue?
If its S/W issue> release a statement that you can't solve the issue to your all customers and stop producing ZR units
Is it a H/w issue?
If its H/W issue> How WiFi and FM are working fine? Without a glitch?
Clear your thoughts in official statement.
For my phone warrantee is only 10 days to go and after this voila.
So please suggest shall I go with again one more replacement or the solution they will do. But I'm pretty much sure they don't know WHAT EXACTLY THE ISSUE is. Bunch of losers hired by Sony.
And Sony: Lesson learnt.
I will even go for Nokia 1100(if it comes back: P) instead of going any phone with you. I have been frustrated a lot from your junk of electronic piece.
If your authorized member can comment on this thread, a bit of hope to provide?
Thank You,
Urgent suggestions please.
Thank You,

S_Singh said:
Hi Guys,
Its really frustrating and headache with ZR Bluetooth issues. I have posted the below on Sony official forum regarding the same issue.
I need your valuable advice. Please suggest asap, because Warrantee of my phone is lapsing in 10 Days.
Any Possible solution please:
Shall I try Custom rom?
Shall I give for again replacement?
Shall I downgrade Firmware?
Below is the stuff I posted on Sony Forum. It will give u clear idea.
Code:
I got my Phone's motherboard replaced (God knows with a new one or old) due to the issue of Bluetooth and Wi-Fi wasn't working.
First of all, Sony Authorized Customer Centers in India are handled by so illiterate people. They don't know how to handle customer. I don’t know why they are always in hurry with listening properly to customer.
So when I asked for the issue with Wi-Fi and explained her that this can work if I put pressure under NFC it can work. She wasn't at all interested to listen and told Motherboard will be changed.
After 10 days they gave me a new set, I can clearly recognize it was a new out of the box.
So my Bluetooth worked for 10 mins and again its dead.. After two day it again worked 10 mins and again dead...
Wi-Fi is working fine....
So shall I again ask to replace it/motherboard replace/or fix or Whatever the **bleep** they want to do with it.
I feel its worldwide issue with this phone. How promising it will be that it will work even after going to them?
Sony Listen please:
Is it a s/w, driver, ROM issue?
If its S/W issue> release a statement that you can't solve the issue to your all customers and stop producing ZR units
Is it a H/w issue?
If its H/W issue> How WiFi and FM are working fine? Without a glitch?
Clear your thoughts in official statement.
For my phone warrantee is only 10 days to go and after this voila.
So please suggest shall I go with again one more replacement or the solution they will do. But I'm pretty much sure they don't know WHAT EXACTLY THE ISSUE is. Bunch of losers hired by Sony.
And Sony: Lesson learnt.
I will even go for Nokia 1100(if it comes back: P) instead of going any phone with you. I have been frustrated a lot from your junk of electronic piece.
If your authorized member can comment on this thread, a bit of hope to provide?
Thank You,
Urgent suggestions please.
Thank You,
Click to expand...
Click to collapse
I don't know whether this may sound new to you or not but Xperia ZR can not be repaired.... It can only be replaced with another Xperia ZR from the service center. If someone claims from the service center that they have changed the mother board of your phone then either they are lying or they haven't don **** to your phone. As this phone can only be opened in special environment. As once opened in normal environment, it loses the most important feature. It won't be waterproof anymore. I researched a lot before buying this phone. I have got my phone replaced already. And even my girl friend has this same phone. She also got it changed because of the same WiFi issue....
My suggestion to you would be, visit the service center away from your place. Do find the service center receipt from the last repairs as they may ask for records. Ask them to simply change it....
Relax bro. As I suspect, they didn't even open your phone and simply said they changed the mother board of your phone. This handset would be replaced with a new one.... Do write about your experience.... So that other people from India also get to know about it.... :good: :good: Wish you luck.... :good: :good: :good: :good:

Was living with the Bluetooth issue, postponing the resetting, which was reputed to solve it. 4 days back, got the wifi issue too. Factory reset did not help. Also noticed that sd card did not mount as mass storage device. Since the issue is almost a month after the 230 upgrade and the. 0.20 mb mystery upgrade, any chance that the issues are related to 230 firmware?
Have not yet triedmass storage mode after gactory reset,
Any body with wifi issues tried downgrading from 230? All my upgrades have been through OTA.
Sent from my C5502 using XDA Free mobile app

MY Bluetooth dont work since a month... Been working on and off for 6 month...
Wifi had assox reject error for a few month but now its solved. Wifi works great, better reception than my xz1... Dunno wth is wrong with this phone, but bluetooth and wifi issue are unrelated.

Found the right spot to excite Wifi works now. Bluetooth is still dead.
Update -- looking inside the backcover, there is a ridge running inside. Thinking of making a washer like round to maintain the pressure on the g spot. Any ideas?
Sent from my C5502 using XDA Free mobile app

Main Microphone not working. Software issue?

I got the phone new monday
I've done testing and I have no sound on the main microphone
It just replays recorded noise
Is it hardware or is there a known fix to this issue ?
thanks

If it's a new phone, you should probably just return it and ask for another... Someone on a finnish forum was complaining about the same issue of microphone not working and said that he got a new phone from the store and the problem was gone.
Maybe Sony has had a bad batch?

Hello! I have the same problem...
Does anybody know if is a software of hardware issue?

If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.

Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?

vofferz said:
If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.
Click to expand...
Click to collapse
Yes I send it back for a replacement

florin1z said:
Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?
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That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it

VHollund said:
That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it
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Click to collapse
ok, thank you! I will try to send it in a service to replace the microphone

I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine

florin1z said:
I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine
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I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?

Mabild said:
I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?
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I recommend you go in a service to get it dissasembled. Thatrubber you just get it off and put in with the hole over the mic hole, not covering it. But if you have warranty i reccomend you get one new
If you do this you will void your warranty and it will not be water ressistant anymore

It took more than a month from the order but i received a new one yesterday and it has passed the tests
It seems to be a great little phone, I just wish the camera was better
It's very grainy and my 2016 samsung A3 took better pictures with only 13M rear camera
Decided to stay on Oreo for now since Pie does'nt seem to fix the grainyness