Database Develop

Z/ZL SOD?

Hello to every one. I want to buy Z/ZL,but because of SOD i am not going to buy this phone. Please help me should i buy or wait to solve this problem. There is very little information about SOD...Can any one tell this problem is on limited phones or exsist on every cell. And any one tell
if he did not face SOD or reboot problem on this model. Thanks in advance.

atif_afzal said:
Hello to every one. I want to buy Z/ZL,but because of SOD i am not going to buy this phone. Please help me should i buy or wait to solve this problem. There is very little information about SOD...Can any one tell this problem is on limited phones or exsist on every cell. And any one tell
if he did not face SOD or reboot problem on this model. Thanks in advance.
Click to expand...
Click to collapse
sorry for bad english or if i voilate any rules of the forum. again sorry

atif_afzal said:
Hello to every one. I want to buy Z/ZL,but because of SOD i am not going to buy this phone. Please help me should i buy or wait to solve this problem. There is very little information about SOD...Can any one tell this problem is on limited phones or exsist on every cell. And any one tell
if he did not face SOD or reboot problem on this model. Thanks in advance.
Click to expand...
Click to collapse
It has already been addressed. It's a non issue.
Sent from my C6603 using xda premium

Since the last update non has reported a autoreboot/death issue, it has been fixed
What does SOD stands for?
Sent from my C6603 using xda premium

Sleep Of Death ??

Sod - sleep of death
No sods from me since i bot it on release day

Never had one.

roobeyn said:
Since the last update non has reported a autoreboot/death issue, it has been fixed
What does SOD stands for?
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
@roobeyn
Some people comments on talk.sonymobiles.com that .434 update still not resolve SOD.
What you people to suggest me should i buy or wait.........
@nazrin313
On which date you buy this phone.. Could you please write your batch lot no or some info from which i shall buy same batch ph.
@wawyad
same request you thanks in advace all of you

I have 2 XZ. One has SOD, but another has not. After upgrading to .434 AND reformat the SD, SOD gone.

atif_afzal said:
@roobeyn
Some people comments on talk.sonymobiles.com that .434 update still not resolve SOD.
What you people to suggest me should i buy or wait.........
Click to expand...
Click to collapse
When a phone has/had 1 bug/malfunction people will do anything to bring that negative point up. You really shouldn't worry about it AT ALL.
Since 434 came out I haven't heard anyone about it. And even @ 350 I barely saw people that faced the problem. Imo it's exaggerated.

It's your choice if you are not sure go try it in a shop first or ask anything you would want to now forehand and we will try to answer it. I haven't heard anyone complaining about sod, only before .350 and some of them.
I think it's a great device. But take into consideration that the screen time is between 4-5h, if you want more you might want to look an Amoled screen. Also it's worth saying that standby battery is Great.
Sent from my C6603 using xda premium

Screen cracked
After SOD now new dangrous problem occure. Internal screen crack. Now any one tell me how many hand sets affected with internal or back
screen problem. And how it occure. As in you tube videos its a hard phone either put in hot chocalate or put in hot 100C water. Or drop it on solid floor. I am going to buy the phone when i heard this problem. Now tell me should i wait to resolve this or this cracjed screen problem is on very limited sets. HELP me and suggest me. I am unbale to decide weather to buy this hand set or not. Because of internal
screen cracked problem. I am very affariad if this problem will occured, i have not much money to repair it. Very hardely to mange the money to buy this phone.

Since the 434 update and now even the 253 update the sod and reboots are fixed never had one Sony addressed the issue quickly and when u get a Xperia z make sure u update the software if it isn't already updated.
Sent from my C6603 using xda app-developers app

You're in the wrong forum mate.
This is Xperia z not Samsung...
Sent from my C6603 using xda app-developers app

Never had a SOD or a freze or something like that. Everything is fine with my C6603. I am running Stock Rom and use to have root on the previous FW-version. never had any problems.

SOD issue is solved long ago, the happen also minimum for this device. Nothing to worried on this, it is not massive issue like happen in Samsung Galaxy S III.
SOD issue had occur in Samsung Galaxy S II, S III, NOTE II, ASUS PadFone 2 also.
As for screen crack, that is user behavior cause, any phone can happen this.

Screen cracked....help & suggest
Day by Day lots of peoples are complaining that their screen are cracked without dropping or without any kind of pressure on screen. I am very much afraid about this issue. I was going to buy this phone and on a cell phone shop I was about to buy this phone but shopkeeper told me about this serious issue of broken issue. I am very much confused what to do. I am a sony user for a long time. And I love this phone very much and was almost to buy this phone due to this problem and shopkeeper statement I am affariad to buy this phone. Because I have arranged money very hardly to buy this phone. Please help me what I do, shall I buy or still remain on XPERIA S......But I love this phone its design and specs.............help help help .......Sorry for bad english

atif_afzal said:
Day by Day lots of peoples are complaining that their screen are cracked without dropping or without any kind of pressure on screen. I am very much afraid about this issue. I was going to buy this phone and on a cell phone shop I was about to buy this phone but shopkeeper told me about this serious issue of broken issue. I am very much confused what to do. I am a sony user for a long time. And I love this phone very much and was almost to buy this phone due to this problem and shopkeeper statement I am affariad to buy this phone. Because I have arranged money very hardly to buy this phone. Please help me what I do, shall I buy or still remain on XPERIA S......But I love this phone its design and specs.............help help help .......Sorry for bad english
Click to expand...
Click to collapse
first, be sure to have a pocket large enough for the Z to fit in
second, make sure your movement is not compromised by the Z in the pocket
third, either get a bumper protector(whatever you call it) or leave it as it is(this is what I did)

atif_afzal said:
Day by Day lots of peoples are complaining that their screen are cracked without dropping or without any kind of pressure on screen. I am very much afraid about this issue. I was going to buy this phone and on a cell phone shop I was about to buy this phone but shopkeeper told me about this serious issue of broken issue. I am very much confused what to do. I am a sony user for a long time. And I love this phone very much and was almost to buy this phone due to this problem and shopkeeper statement I am affariad to buy this phone. Because I have arranged money very hardly to buy this phone. Please help me what I do, shall I buy or still remain on XPERIA S......But I love this phone its design and specs.............help help help .......Sorry for bad english
Click to expand...
Click to collapse
Don't buy it.

dvd777 said:
Don't buy it.
Click to expand...
Click to collapse
why yout said dont buy it.....If you dont mind could you please tell me why..

Bluetooth is not working in Sony Xperia ZR

Just 3 days ago i purchased my sony xperia ZR. The model is C5502. Yesterday i found that the blutooh is unable to find other bluetooh devices and my working nokia mobile also can't detect C5502 device. Today i got confirmed that buletooh is not working in my device. On the other hand my friend took C5503 (LTE version) he already got an update and his device is fine. I heard that many other people experienced this same problem. This is my first andorid mobile. I put my trust on sony and sony broke my heart. Is there any way to solve this serious issue. I already post an report to sony mobile official forum and looking forward to hearing form them. I actually never expected this from sony. But this unfortunate incident happened with me.

Hardware issue as a fact, best temporary solution is to press hard on the NFC icon next to the backlight.....
Awesome phone everything u could ask for, to perfect to be true
Sent from my C5502 using xda premium

Was there a sd card in the phone? Read somewhere that Bluetooth failure is happens after sd card is inserted.
Sent from my GT-S5570 using xda app-developers app

After updateing to 4.3 bluetooth works normal

Even my C5502 bluetooth is not working. It fails to recognize device even after I press the NFC (near the camera flash).
I do not know if it is a hardware issue or firmware issue.

Bluetooth Issue in Xperia ZR
- I've also faced the same problem
- Did try SBH-20 with other handset and couldn't have any dificulty to pair it.
- Did repair my C5502 with PC companion and reinstalled 4.3 and then did the factory default setting.
Later found that its the bluetooth hardware issue.
I went to service center and let them know about all the installations and tweaks I did with my phone. And they happily replaced my set with the newer one within 2 days...!
I must say SONY's after sales service is equally great..

CarlitosMendezR said:
Hardware issue as a fact, best temporary solution is to press hard on the NFC icon next to the backlight.....
Awesome phone everything u could ask for, to perfect to be true
Sent from my C5502 using xda premium
Click to expand...
Click to collapse
Yea, try this and see if you can get a temp fix. Also, you can try shake the phone and see if you can hear or feel little loos parts rattling. If so you need to send back to factory. The problem might be caused by loose screws on the re-enforcement metal plate causing bad/loose contact with bluetooth module. For this fix, you have to send it in for repair as screen needs to be removed.

CarlitosMendezR said:
Hardware issue as a fact, best temporary solution is to press hard on the NFC icon next to the backlight.....
Awesome phone everything u could ask for, to perfect to be true
Sent from my C5502 using xda premium
Click to expand...
Click to collapse
Hello,
I have same problem in my xperia ZR. Sony center says they will not open the phone. My phone is out of warranty.
Do you have any idea what exactly the problem is? I want to fix permanently. Your temporary solution is work for me.
Do i go to some local mobile repair shop? I am afraid of those guys because one of friend has very bad issue in local repairs. Can you please guide me if you have any suggestion?

xperia bluetooth problem
nikunjnandaniya said:
Hello,
I have same problem in my xperia ZR. Sony center says they will not open the phone. My phone is out of warranty.
Do you have any idea what exactly the problem is? I want to fix permanently. Your temporary solution is work for me.
Do i go to some local mobile repair shop? I am afraid of those guys because one of friend has very bad issue in local repairs. Can you please guide me if you have any suggestion?
Click to expand...
Click to collapse
Bluetooth died on my Xperia ZR too. I noticed it just a few days after warranty was over so the service center doesn't want to take it in. The service center guy said it is a known hardware issue and I'm lucky because at least i have Wifi working.
Regarding the fix, i read somewhere that tightening the top three screws on the back and lightly tapping near the NFC logo with a screwdriver can work. I will try it once i get a precision screwdriver set.

muru2 said:
Bluetooth died on my Xperia ZR too. I noticed it just a few days after warranty was over so the service center doesn't want to take it in. The service center guy said it is a known hardware issue and I'm lucky because at least i have Wifi working.
Regarding the fix, i read somewhere that tightening the top three screws on the back and lightly tapping near the NFC logo with a screwdriver can work. I will try it once i get a precision screwdriver set.
Click to expand...
Click to collapse
Hi,
Thanks for your reply.
Where do you read? Please update here if you successful in this.

Hi guys! I have the ZR C5503 Lte, i bought on ebay, couse i cant buy from sony, they not making these phones now. When i used the official sony rom, the bluetooth doesnt worked. I flashed the CM12, and the bluetooth is worked -not fine- when i was pressing near the led and the nfc symbol. The bluetooth isnt working like 1 week ago, when i press also not. Thanks for giving support there, im waiting for the final decision
Mate

[Q] Weird sound given off by Vibrator thru Speaker

Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:

I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.

Jounsa said:
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
Click to expand...
Click to collapse
luan87us said:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Click to expand...
Click to collapse
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.

Peaceful Droid said:
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Click to expand...
Click to collapse
Ahh, that's unfortunate. I live in the Bahamas, so doing that is pretty difficult for me at the moment. Were you able to go to any Sony store, or did you have to go directly to a service center? How long did you have to wait for your replacement?
Sent from my C6903 using Tapatalk

I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.

Peaceful Droid said:
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Click to expand...
Click to collapse
Damn. Lol that is a toughie. Only service center I know of in the US is located in Texas :/
Edit: There are actually 4 locations; NJ, LA, Texas and San Jose, Cali.
Sent from my C6903 using Tapatalk

Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.

Peaceful Droid said:
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Click to expand...
Click to collapse
Yeahh, I doubt it would fix my prob. I'm going to have to tough it out till I can get up to NJ at some point (hopefully before my warranty expires ).

Yeah All the best for that mate.
Really found my self lucky that i have to travel just 10-12 minutes to reach service center

Yeah, thanks for replying to my thread though..thought I was the only one experiencing this issue.

smajor said:
No, You are not one! I faced this issue. Somehow I can't help with it, this seems its phone fault. Z1 has many issues in it.
Click to expand...
Click to collapse
Yeah, unfortunately. Considering this is such an expensive phone with "top-quality components", you'd have expected more..

I'm also having the squeaky vibration problem...
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).

I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...

macooz said:
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
Click to expand...
Click to collapse
Hi macooz,
Sorry for the late reply. If you are sending it back to Sony, you should always revert back to Stock, as custom firmwares void your warranty.
You could simply tell them that your Vibration Motor is not functioning properly (giving off a squeaky noise instead of an actual vibration) and you would like for it to be either repaired / replaced or have your entire phone exchanged for a new one.
Sent from my C6903 using Tapatalk

VladoBENZ said:
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
Click to expand...
Click to collapse
I agree with you. Issue is that because the phone is encased in gorilla glass, it makes it a bit difficult to change any parts on your own. Disassembly videos are available on YouTube, but who wants to take the risk of breaking their phone's casing and then have to replace additional parts?
Sent from my C6903 using Tapatalk

Same Problem
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:

Aghry said:
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Click to expand...
Click to collapse
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.

@soka said:
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
Click to expand...
Click to collapse
Unfortunately, I agree with Soka on this one. I have had the replacement Vibrator for months now, but a little reluctant to open my device as it requires heating and having to purchase new adhesives and so on. I am getting those items in the very near future though, so I'm going to go ahead and do it!
My best piece of advice would be to purchase a replacement back (in case you crack / break your original one while removing it) and replacement adhesives before actually performing the DIY Fix.

Hi there Im facing this problem too, I open a new thread but then @soka pointed me to this one, I record a video from the sound
they had already replace the vibrator and the main board, but the issue still continue, here is the thread I open:
http://forum.xda-developers.com/xperia-z1/help/problem-sound-vibrator-t2922957
Hope to get fixed or replaced soon

Well, finally fixed my vibrator problem. I opened the back of my phone using a Hot Air Gun and pry tools, then replaced the vibrator module. Unfortunately, this seems to be the only valid solution.
Sent from my Xperia Z1 using Tapatalk

ASUS customer service is ****

Hi - STORY TIME!!
So when I got my phone, I was very happy. I got everyone in my family to get the same one: zenfone 2 laser.
But now I am so fed up with this company it is ridiculous.
My phone has had issues since the beginning, because everytime apps updated it shut down. And then other random times it would just die for seemingly no reason.
Over a month ago I got an RMA from ASUS.
I sent in the phone immediately, and waited a couple days until it arrived at the facility.
Finally, it arrives, and what do I find out? They gave me the wrong repair center address and they need to forward it to a different repair centre in another state. They're going to do that the next business day (which happened to be 2 days later).
6 days go by after they sent it out, and it finally arrives at the new repair center.
Now, 18 days later, the RMA site still says a repair is in progress. I have been emailing them back and forth trying to get a proper answer. They finally told me yesterday what's going on.
"we apologize for the I convenience this issue has caused you, the repair facility have found an issue with your motherboard that is not common and have to contact our headquarter in regard with this issue. They are currently waiting for a man advise that will cause the delay of the repairs for your device."
Are you kidding me? Basically the motherboard is ****ed and you don't want to just replace the phone like you should be doing? And 18 days to contact headquarters and find out what to do?! Is that a joke?
I'm usually pretty chill and calm and nice about these situations, but this is ridiculous. It's been over a month since I saw my phone.
Has anyone had a similar experience? What did you do about it?
Am I being unreasonable here? I just don't see how this kind of customer service is acceptable.

I just had an awful experience with them myself. Asus literally sent the wrong update OTA to my ZE551KL. I kept my device 100% vanilla, didn't muck around with root, etc. and still ended up in a bootloop. I tried to install the latest firmware from their website to get it working, and yet it told me the version I had was newer. When I contacted them, they told me I'd have to send it in.
So I was literally forced to install a new recovery and unlock it just to get my device working again. Asus makes great hardware, but unless you have one of their high-end laptops (which I do), the customer service for everything else is terrible. PM me if you want, I have some corporate emails I used to get some problems rectified a few years back.

a week after the purchase i've had a problem with the back cover, it was completely covered in stains, so i've contacted asus support and they made me ship the complete phone to rma after a tedious procedure on the site and after ask a thousand times the same things.
After 10 days the phone came back with a new cover, but...
the warranty seal on the screws was ripped, so no more warranty
the proximity sensor was not working
the gps was not working
The support didn't responded me anymore, and also they have denied the zencare warranty saying that the back cover is not an hardware component
asus support is made by a bunch of clowns and the quality of their products is inexistent.
I've resolved my problem buying from ebay a phone with broken screen and using it to replace the mainboard, but guess what? on my phone there was some parts missing...
I'll never buy an asus product again in my life, same as my family and my friends.

I had a positive experience while dealing with Asus Service Centre, I had completely bricked my phone while trying to flash a pre-rooted firmware. So I handed over the phone directly to the service centre and I got back the phone after 1 day. Do one thing send a direct email to the zonal head of your area and inform him/her about your predicament, I'm sure something good will come out.

I think.... u get a fault phone.... when u buy a phone....
And electronice device when u repair then if u have 1 error after u can have an error different...

Asus zenfone 2 laser
valkyre said:
i think.... U get a fault phone.... When u buy a phone....
And electronice device when u repair then if u have 1 error after u can have an error different...
Click to expand...
Click to collapse
guys if you really want to use a nice zenfone..switch to cm13..coz it never gets messed up...i personally feel awesome after flashing cm13 and custom kernals.. AND HAVING ALL FACILITIES OF A ROOTED DEVICE..

I have a feeling they will sell very few of their premium priced ZF3's to anyone who has had experience with their customer service in the past.
When you could get a ZTE Axon 7 with a really good 2 year warranty for 400 USD, Asus doesn't have much to offer in my mind. They STILL haven't released MM for the first and most expensive Zenfone 2 models with Intel hardware.

Main Microphone not working. Software issue?

I got the phone new monday
I've done testing and I have no sound on the main microphone
It just replays recorded noise
Is it hardware or is there a known fix to this issue ?
thanks

If it's a new phone, you should probably just return it and ask for another... Someone on a finnish forum was complaining about the same issue of microphone not working and said that he got a new phone from the store and the problem was gone.
Maybe Sony has had a bad batch?

Hello! I have the same problem...
Does anybody know if is a software of hardware issue?

If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.

Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?

vofferz said:
If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.
Click to expand...
Click to collapse
Yes I send it back for a replacement

florin1z said:
Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?
Click to expand...
Click to collapse
That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it

VHollund said:
That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it
Click to expand...
Click to collapse
ok, thank you! I will try to send it in a service to replace the microphone

I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine

florin1z said:
I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine
Click to expand...
Click to collapse
I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?

Mabild said:
I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?
Click to expand...
Click to collapse
I recommend you go in a service to get it dissasembled. Thatrubber you just get it off and put in with the hole over the mic hole, not covering it. But if you have warranty i reccomend you get one new
If you do this you will void your warranty and it will not be water ressistant anymore

It took more than a month from the order but i received a new one yesterday and it has passed the tests
It seems to be a great little phone, I just wish the camera was better
It's very grainy and my 2016 samsung A3 took better pictures with only 13M rear camera
Decided to stay on Oreo for now since Pie does'nt seem to fix the grainyness