Xperia z1 touch screen calibration app - Xperia Z1 Q&A, Help & Troubleshooting

Is there an app that can calibrate the xperia Z1 touchscreen since it's really like HELL! this issue is not addressed in the Sony Forums and many people from there have turned a blind eye on this pressing issue.
My concern is that is there a third party app that can calibrate our Z1 touch screen? Much like with xperia tipo, I have stumbled upon that thread and tried installing the TouchFW apk something like that but failed to do so since my phone says app not installed.
Most people with xperia Tipo have the same problem the same as the z1 touch screen problem that fails to register touch and with that screen calibration app their problem was solved.
I really hope that people here might have a solution for this one since it can really help a lot of z1 owners out there.
Thank you very much.

brapicoco said:
Is there an app that can calibrate the xperia Z1 touchscreen since it's really like HELL! this issue is not addressed in the Sony Forums and many people from there have turned a blind eye on this pressing issue.
My concern is that is there a third party app that can calibrate our Z1 touch screen? Much like with xperia tipo, I have stumbled upon that thread and tried installing the TouchFW apk something like that but failed to do so since my phone says app not installed.
Most people with xperia Tipo have the same problem the same as the z1 touch screen problem that fails to register touch and with that screen calibration app their problem was solved.
I really hope that people here might have a solution for this one since it can really help a lot of z1 owners out there.
Thank you very much.
Click to expand...
Click to collapse
Still got no reply from this thread....

The touchscreen issue was happening in my phone after playing Nova 3 for a while. After some days I found out that, just wiping the screen with a clean cloth solves the problem. I used to pause the game, just a single wipe on the screen with a cloth will do it just fine.

skandats said:
The touchscreen issue was happening in my phone after playing Nova 3 for a while. After some days I found out that, just wiping the screen with a clean cloth solves the problem. I used to pause the game, just a single wipe on the screen with a cloth will do it just fine.
Click to expand...
Click to collapse
You saying this all over XDA but actually this is not a solution for a touch screen issue.

eclyptos said:
You saying this all over XDA but actually this is not a solution for a touch screen issue.
Click to expand...
Click to collapse
Well, as I had this problem so I followed most of the touch screen issue related thread. This might not be a permanent fix for that but it works!

Related

[Q] Touch screen - horizontal position

I have a problem. When the phone is located for example on a table. This touch screen responds very hard (when it is in the horizontal position). when phonei is in the a vertical position, the screen works very well.
I have firmware 12.0.A.1.257.
yes sometimes
when i connect to my laptop it used normal
but when i connect to my PC i cant use my phone
maybe erro from hardware but i think u should tick off gloves mode in setting
illusiek said:
I have a problem. When the phone is located for example on a table. This touch screen responds very hard (when it is in the horizontal position). when phonei is in the a vertical position, the screen works very well.
I have firmware 12.0.A.1.257.
Click to expand...
Click to collapse
hey dude
so i decided to buy this phone but after reading this issue i kinda changed my mind but i thinks this may work
i bought a Xperia Tipo for my baby brother last week and it has touch sensitive issues just like SP when it placed horizontal ( i watched the Utube Videos and it looks exact the Same) but i found a little Mod App called (Touch Calibrate) i want you test it for me and say that if that worked for you or not!
http://fs2.filegir.com/karandevilocs/TouchFWTools.apk
install it manually and give me report! :fingers-crossed:
karandevilocs said:
hey dude
so i decided to buy this phone but after reading this issue i kinda changed my mind but i thinks this may work
i bought a Xperia Tipo for my baby brother last week and it has touch sensitive issues just like SP when it placed horizontal ( i watched the Utube Videos and it looks exact the Same) but i found a little Mod App called (Touch Calibrate) i want you test it for me and say that if that worked for you or not!
http://fs2.filegir.com/karandevilocs/TouchFWTools.apk
install it manually and give me report! :fingers-crossed:
Click to expand...
Click to collapse
APp not installed
ashis.kyal said:
APp not installed
Click to expand...
Click to collapse
Did You Check Unknowns Resources in Settings?!
it should WORK!
if that didn't work search TOUCH CALIBRATION in Play Store and let me know
Touch Irresponsive, Screen Freezes
Like a lot of users, I am also having problems with the xperia SP's touch screen. The touchscreen becomes randomly irresponsive. Sony acknowledges the problem and suggests:
"This have now been investigated and if you experience this problem I advice you to contact your local support team to have your phone calibrated at a repair center."
The problem is in live in Bangladesh and they do not have official Sony tech support centres. Does anyone know how to do the touch screen calibrations ? Any DIY solutions will be highly appreciated.
Cheers,
Mir

The method of reproduce the touch screen problem is established. Confirm it!

1.Turn on your display and wake app like the paintsoft.
2.Put your Z1 onto a insulated one, like rubber sheet and your Z1 has to be naked.(without any cases)
3.Wait 30sec or more.
4.Draw a line, and during drawing, touch the side panel. Left side and right side should be touched by two fingers. and cover of microUSB port and sim port should not be touched.
5.About 70-80%, You can reproduce the problem.
The movie is here
http://youtu.be/CeAw17LrdKE
This problem may be caused by bad insulating.
But I don't know this problem is occurred in all Z1s.
This problem of touch panel can be occurred variable timings.
People who playing games or using pattern lock will recognize this problem easily. but difficult for who Not playing games or Not using pattern lock.
This method can detect the potential error of your Z1 it looks no problem.
Please test your Z1. and if the problem is reproduced, you should go to store and make a claim!
and replaced one if you get, please re-test and report here.
router0520 said:
1. Turn on your display and wake app like the paintsoft.
2.Put your Z1 onto a insurated one, like rubber sheet and your Z1 must be naked.(without any cases)
3.Wait 30sec or more.
4.Drow a line, and during drowing, touch the side panel. Side panel should be touched left side and right side by two fingers. and cover of microUSB port and sim port should not be touched.
5.For 70-80%, You can reproduce the problem.
The movie is here
http://youtu.be/CeAw17LrdKE
This plobrem caused by bad insurating.
But I don't know this ploblem is occurred in all Z1s.
Please confirm it.
Click to expand...
Click to collapse
confirmed in my case.. really bad...
router0520 said:
1. Turn on your display and wake app like the paintsoft.
2.Put your Z1 onto a insurated one, like rubber sheet and your Z1 must be naked.(without any cases)
3.Wait 30sec or more.
4.Drow a line, and during drowing, touch the side panel. Side panel should be touched left side and right side by two fingers. and cover of microUSB port and sim port should not be touched.
5.For 70-80%, You can reproduce the problem.
The movie is here
http://youtu.be/CeAw17LrdKE
This plobrem caused by bad insurating.
But I don't know this ploblem is occurred in all Z1s.
Please confirm it.
Click to expand...
Click to collapse
My Z1 also have this problem. After 40seconds i even didn't have to touch this two sides of phone.
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
My question: this is a Hardware problem?
brapicoco said:
confirmed in my case.. really bad...
Click to expand...
Click to collapse
This ploblem can solve by updating the driver software. like Xperia tabletZ.
Hang in there!
In the next week i will buy this phone when i have enough money.
How often come the problem?
Sent from my Optimus 4X HD using xda premium
eclyptos said:
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
My question: this is a Hardware problem?
Click to expand...
Click to collapse
I think hardware. but can be solved by software.
The touch panel is too sensitive?
orzech.miron said:
My Z1 also have this problem. After 40seconds i even didn't have to touch this two sides of phone.
Click to expand...
Click to collapse
Yes. Sometime it is occurred without touching side panel.
Already reported a lot in japan.
router0520 said:
I think hardware.
Click to expand...
Click to collapse
This is bad, so the Flagship Device is comming to be a Crap Device.
router0520 said:
..but can be solved by software.
The touch panel is too sensitive?
Click to expand...
Click to collapse
How it's possible the problem of the touch screen is because is too sensitive? I hope there is a solution via software but for there is some lack of insulated between the touch screen and the rest of the phone. That why when you touch the frame the touch respond very badly.
eclyptos said:
This is bad, so the Flagship Device is comming to be a Crap Device.
How it's possible the problem of the touch screen is because is too sensitive? I hope there is a solution via software but for there is some lack of insulated between the touch screen and the rest of the phone. That why when you touch the frame the touch respond very badly.
Click to expand...
Click to collapse
I think the screen react to very few electrostatic.like touching side panel.
so to make less sharp ,It will be ok. perhaps.
Confirm the problem in my device, hopefully a fix can be found, mine ain't so bad I guess cos it happens only when I press the sides
Sent from my C6903 using Tapatalk
Tried this several times on my Z1 (C6903 bought at launch) and i wasnot be able to reproduce this issue. Seems like this issue is only a problem on some devices.
veghov said:
Tried this several times on my Z1 (C6903 bought at launch) and i wasnot be able to reproduce this issue. Seems like this issue is only a problem on some devices.
Click to expand...
Click to collapse
Actually, It is reported that replaced one has this issue too in Japan.
Sony don't recognize this issue yet!
I did a video by myself and I don't get it! Where is the problem? I mean where is the problem causing the touch screen failing to work. The only 1 thing what I am sure is if I leave the phone for 20, 30 seconds the issue show up with my touch screen with or without touch the aluminum frame.
Link: https://www.youtube.com/watch?v=nNV_jat9Z5Y
eclyptos said:
I did a video by myself and I don't get it! Where is the problem? I mean where is the problem causing the touch screen failing to work. The only 1 thing what I am sure is if I leave the phone for 20, 30 seconds the issue show up with my touch screen with or without touch the aluminum frame.
Link: https://www.youtube.com/watch?v=nNV_jat9Z5Y
Click to expand...
Click to collapse
How bad it is ....nnn
router0520 said:
How bad it is ....nnn
Click to expand...
Click to collapse
I really hope that this can be fixed. I think this is a hardware defect. much like with the N7 2013 fiasco
router0520 said:
Yes. Sometime it is occurred without touching side panel.
Already reported a lot in japan.
Click to expand...
Click to collapse
Yes I would like to confirm this as well. I didn't even have to touch the side panel.
nizarnoor said:
Yes I would like to confirm this as well. I didn't even have to touch the side panel.
Click to expand...
Click to collapse
I can attest to this one as well. Issue occurs especially when gaming and prolonged touch on the screen and without even touch the side panel.
brapicoco said:
I can attest to this one as well. Issue occurs especially when gaming and prolonged touch on the screen and without even touch the side panel.
Click to expand...
Click to collapse
Exactly, I think we are close. The problem appear after long or prolonged use with the touch screen.
No issues here, i tested for like 20 minutes and its perfect here
No issues with games, paint or the service test
So maybe the C6906 doesn't have it?
Sent from my C6906 using Tapatalk

Anyone facing ghost touch on rooted 4.4?

I have unlocked and rooted with the latest 4.4 but have been facing lot of ghost touch, over heating and freeze. Is anyone else facing the same issues with their z1?
ravi_buz said:
I have unlocked and rooted with the latest 4.4 but have been facing lot of ghost touch, over heating and freeze. Is anyone else facing the same issues with their z1?
Click to expand...
Click to collapse
I haven't as yet but I did notice that the touch screen issue I had where my finger / thumb would lose contact briefly with the screen.
Hasn't happened a lot and holding the metal frame fixes it.
What youre describing could be a knock on effect of the new firmware having a higher sensitivity to the previous firmwares, I know Sony were aware of the touchscreen issue that people were facing and there was a fix where you could alter the sensitivity of the touch screen.
Could be that your touchscreen is set too high for your device in particular, either that or it's a problem with the touchscreen or even some dirt.
Give it a good old clean and a few reboots.
All the above is speculation of course, just having a stab at it for you m8.
Not sure where that thread is about the touchscreen but it's definitely in the Z1 forum.
dladz said:
I haven't as yet but I did notice that the touch screen issue I had where my finger / thumb would lose contact briefly with the screen.
Hasn't happened a lot and holding the metal frame fixes it.
What youre describing could be a knock on effect of the new firmware having a higher sensitivity to the previous firmwares, I know Sony were aware of the touchscreen issue that people were facing and there was a fix where you could alter the sensitivity of the touch screen.
Could be that your touchscreen is set too high for your device in particular, either that or it's a problem with the touchscreen or even some dirt.
Give it a good old clean and a few reboots.
All the above is speculation of course, just having a stab at it for you m8.
Not sure where that thread is about the touchscreen but it's definitely in the Z1 forum.
Click to expand...
Click to collapse
Cleaned it and rebooted. Din have this problem before rooting..but as soon as i rooted i started seeing these things happpen
ravi_buz said:
Cleaned it and rebooted. Din have this problem before rooting..but as soon as i rooted i started seeing these things happpen
Click to expand...
Click to collapse
So on the base that you were on you didn't have any issues, Rooting itself will not cause this issue.
What base were you on prior to rooting and what are you on now?
dladz said:
What youre describing could be a knock on effect of the new firmware having a higher sensitivity to the previous firmwares, I know Sony were aware of the touchscreen issue that people were facing and there was a fix where you could alter the sensitivity of the touch screen..
Click to expand...
Click to collapse
How can I alter the sensitivity of the Touch Screen?
EDIT: sorry, I forgot you don't know where it is..
---------- Post added at 02:32 PM ---------- Previous post was at 02:23 PM ----------
ravi_buz said:
Cleaned it and rebooted. Din have this problem before rooting..but as soon as i rooted i started seeing these things happpen
Click to expand...
Click to collapse
Same here, after rooting mine, it starts again the touch screen to respond strange, but not a big problem. Did not had this on .136.
dladz said:
So on the base that you were on you didn't have any issues, Rooting itself will not cause this issue.
What base were you on prior to rooting and what are you on now?
Click to expand...
Click to collapse
Actually Rooting can cause the issue because the Pre-Rooted version can be different from the original one installed on our phone.
After I received the phone from Repair they updated the Software and then I updated to .136 officially and the issue disappear, never had even a bit of it. Then I rooted, but to do so I used a different Base, NUT use the Frence region I think, and after that on mine .136 the problem with Touch Screen appear again, not badly, all is fine but sometime it skips something.
So I think it's really related to the Software and the all the phone have a specific Base.
eclyptos said:
Actually Rooting can cause the issue because the Pre-Rooted version can be different from the original one installed on our phone.
After I received the phone from Repair they updated the Software and then I updated to .136 officially and the issue disappear, never had even a bit of it. Then I rooted, but to do so I used a different Base, NUT use the Frence region I think, and after that on mine .136 the problem with Touch Screen appear again, not badly, all is fine but sometime it skips something.
So I think it's really related to the Software and the all the phone have a specific Base.
Click to expand...
Click to collapse
Then it would be down to the rom and not the rooting process, rooting alone won't affect the touchscreen m8.
The Rom could though.
dladz said:
Then it would be down to the rom and not the rooting process, rooting alone won't affect the touchscreen m8.
The Rom could though.
Click to expand...
Click to collapse
Of Course.
i have not experienced ghost touch but i did experience the screen failing to register two finger touch sometimes.
what i mean by that is when u quickly touch another part of the screen after its been touched it would register it as a swipe.
very annoying when typing keyboard or even pressing key pin on lockscreen.
i reproduced this in touch test and
once it registers as a faulty swipe while holding down the touch
it keeps registering swipe wherever the other finger presses untill i stop touching.
also when i installed a fresh rom it seems that the touch is very sensitive.
i tried this out http://forum.xda-developers.com/showthread.php?t=2691849
its not a fix but it helps out.
I think i have drilled down to the cause for this issue.
1. I started mounting my phone on my motorbike and ride. Due to excessive vibration the screen might have started acting out.
2. I also read that x alert causes this.
I have locked bootloder and installed stock ROM. Lets see whats happens
ravi_buz said:
I think i have drilled down to the cause for this issue.
1. I started mounting my phone on my motorbike and ride. Due to excessive vibration the screen might have started acting out.
Click to expand...
Click to collapse
I don't think this cause the issue.
ravi_buz said:
2. I also read that x alert causes this.
Click to expand...
Click to collapse
What is that or where it is?
Been trying to find that adjustment you can make for the touchscreen but can't find it. Its an adjustment of a file within android which deals with how sensitive the touch screen is. Buggered if I can find it though. I commented on it too. Eluded me.
Sent from my C6903 using XDA Premium 4 mobile app
dladz said:
Been trying to find that adjustment you can make for the touchscreen but can't find it. Its an adjustment of a file within android which deals with how sensitive the touch screen is. Buggered if I can find it though. I commented on it too. Eluded me.
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Maybe that Calibration.ini file magically can help?
BTW, if you find that thread let me know because I am interested too in changing the sensitivity, I will like to play with that.
eclyptos said:
Maybe that Calibration.ini file magically can help?
BTW, if you find that thread let me know because I am interested too in changing the sensitivity, I will like to play with that.
Click to expand...
Click to collapse
Will do m8.
dladz said:
Will do m8.
Click to expand...
Click to collapse
I would definitely be interested in this as well so could you please inform me as soon as you find something? Thanks
I am unable to pin point the problem.
1. Its not bcoz of root/boot loader
2. Not bcoz of mouting it on my bike. Infact when i mount it, it functions normally.
3. Ghost touch worsens when i play clash of clans but it is there other times too.
So its either bcoz of over heating (games make the phone heat a lot) or water entered it or i am not sure.
http://forum.xda-developers.com/showpost.php?p=51742613&postcount=8
He found my thread
I always surf the forums and check out what is happening, and this thread did catch my eye
I don't like to think that the touch screen issue is hardware related. I really hope it isn't.
Don't put your heart on this 'fix', as I have lost faith in it myself...
I'm going to post there now as well, to tell people what I have said here.

Xperia z screen flickering???

A week ago i observed something strange with my xperia z.
The images and text was being distorted. I searched on internet but couldnt get any solution.
For now its obvious that its not a hardware issue as the flickering part also rotates with the rotation of the phone.
Please help me.
I will be really thankful
kashiffayaz11 said:
A week ago i observed something strange with my xperia z.
The images and text was being distorted. I searched on internet but couldnt get any solution.
For now its obvious that its not a hardware issue as the flickering part also rotates with the rotation of the phone.
Please help me.
I will be really thankful
Click to expand...
Click to collapse
Try to flash again the stock rom.
already tried.

Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive

Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
huangjs said:
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
Click to expand...
Click to collapse
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
DiLeon said:
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
Click to expand...
Click to collapse
Thank you for letting us know.
It shows it's not a regional FW issue but a global HW or FW one.
I wonder if SONY knowing this. If not, we need to address this and push SONY to work it around.
And if it is not workaroundable, SONY will have a big problem.
I have the same issue on my Xperia X (F5121) bought in Sweden. Haven't checked the accelerometer but the behaviour is the same and reboot is only fix.
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Sent from my F8131 using XDA-Developers mobile app
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Click to expand...
Click to collapse
Same
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Click to expand...
Click to collapse
Can you specify "messed up"? I've had issues with the touch screen also, mostly that it registers a tap while I'm scrolling resulting in involuntary tapping on links. Also it often takes a while to start scrolling, as if the screen has a hard time recognising the swipe.
I have the same problem. The accelerometer stop working 15 minutes after reboot.
Help me verify if is caused by a third party app or not.
Use your phone in safe mode for a while.
I'm from Hong Kong, the accelerometer and its auto-rotation of my x performance has the same problem that it won't work until i reboot my phone.
I dont think that is caused by a app crashing when the problems occuring in all around the world.
The issue didnt come to me when I was not yet update to 35.0.A.1.282. Please notice this problem SONY. It seriously affected the satisfaction from user of the phone from your brand.
There is a topic on the Sony support forum - see here: http://talk.sonymobile.com/t5/Xperia-X-Performance/Accelerometer-stops-working/m-p/1158490#U1158490
At least they are aware of the problem. As soon as it happens again on my phone, I will send them my logs. I will report any development...
It seems that I uninstall the AR effects in my phone and reboot, it works again
Rotation fails
Hello guys,
I have the same problem. Yesterday it worked fine, but today, the auto rotate don't work. Very disappointing. Only a reboot can help but not every time.
Sony has to do something with it.
Gyroscope/Auto-Rotation Issue
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
shenlong85 said:
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
Click to expand...
Click to collapse
Well, we'll see. I am giving my XP 'til Sunday........if no more auto-rotate issues by then, then I will consider your idea to be gold. lol Of course, once we get Nougat, I'm hoping it will ensure that the issue never comes back period. As of this time, the issue has NOT returned.
I bought my Xperia X Performance from Kogan who sells imports in Australia from Asia and I have the exact same issues with my orientation and touchscreen. However my jumpy touchscreen only seems to occur while charging.
RockStar2005 said:
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
Click to expand...
Click to collapse
I tried shenlong85's idea, but less than 24 hours after trying it, I switched my phone from Portrait to Landscape to view a 16:9 widescreen pic I had in my Album, and it WOULD not auto-rotate the pic. So unfortunately this "trick" doesn't work either.
Just have to hope Sony includes a fix with the Nougat update we're about to get any day now from them.
I'm noticing now too that once the Auto-Rotate function stops working, so does Smart Call Handling. Have to swipe screen once again to take calls. Hurry up Nougat!! lol
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
SpencerElliott said:
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
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I agree Spencer. And yes Sony Mobile told me the same thing. I'll do a repair (which yes, includes a factory reset) only IF Nougat doesn't fix it. They say we're getting it "in or close to October", so I'm guessing it's gotta be coming any day now. Hopefully they include a fix with Nougat though and I don't have to do that. Getting tired of this BS with Sony. My Z3 had an issue where if I turned on Stamina Mode, it would 1) mess with my MMS (group/pic/video) text messages.........you don't know how many times I had to ask ppl to resend those to me and how much that sucked lol 2) Cause a "random" battery drain. Only fix was a factory reset. I FINALLY got wise and realized it was SM and kept it off. Found a great app called 360 Hibernation Master that did what SM was supposed to do but better, MINUS the buggy BS. But OF COURSE it doesn't work on any X series phone (at least not my XP), so I'm stuck with SM now. At least Sony Mobile FINALLY fixed that bug with SM so that's not an issue anymore. lol
It is a big issue, and it makes me not want to keep buying their phones.

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