Need help with 3 major problems - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Okay. So this is my third phone from at&t. I have had three major problems. I cannot connect to open Wi-Fi networks like panera bread and Starbucks. I Get the word in blushing connected, but after a second it says " the network is slow and unstable". I have had the battery getting hot with moderate usage as well. Plus when I am talking to someone else thru say the cannot hear me. So I put it on speaker phone and disable the speaker phone option and all is good. I've read about people gettimg at least one of these issues, but there is no solution to any of these problems. I jabs tried everything. Disabling through auto connect, and fixing the GPS to where the apps can't get my location. Speaking of which I never had these issues with other phones like the s4. That last pic means when I signed in it wouldn't continue further
Edit : the battery seems okay. But the issue with the calling and Wi-Fi still stands. Someone said there needs to be an update
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To turn off the connection is slow error
Settings-wifi-press menu -uncheck auto network switch
Sent From My Plain No Rom Locked Bootloader At&t Samsung Galaxy Note 3

Go to phone press *#0011#..press menu button click wifi turn off wifi power save
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Related

Emergency Calls Only

I searched through this forum and saw a few threads but they were a little different than what I keep coming up with. I was wondering if anyone else is having this issue. Every once in a while my Note will switch over to Emergency Calls Only mode. If I go and enable airplane mode then disable airplane mode my connections will reset and everything will come back. I don't know if this is related to the SIM card, or the SIM slot on the phone. I feel like this is a software related issue. Generally this only seems to happen at work or when I'm in the basement for a long time. It's as if the phone is getting No Signal or a very weak signal for an extended amount of time and then finally switches to Emergency Calls Only mode, but doesn't come back. Also sometimes it will go into this mode and most things won't work, but for some reason the Facebook app can still access the Data Connection. I'll go to status sometimes and it will show Mobile Network State as Connected where Service State will say out of service or something to that extent. I even had Mobile network type showing as HSPA
Anyone else encountered this issue?
I am having the same issue, and this is driving me nuts! Usually it happens when I turn on wifi for a long while when my phone in screen sleeping mode. How to fix? not wanna restore my Note again as I did this step for 3 times already because of this issue.
The same issue. How to fix????????? Thanks a lot!
wingod513 said:
I am having the same issue, and this is driving me nuts! Usually it happens when I turn on wifi for a long while when my phone in screen sleeping mode. How to fix? not wanna restore my Note again as I did this step for 3 times already because of this issue.
Click to expand...
Click to collapse
The same issue. How to fix????????? Thanks a lot!
It may be a tower issue i go in some areas that show full signal but shows that its emegency calls only down load an app called reception it will tell you if there are other towers nearby and if they have good signals
Sent from my GT-I9100 using Tapatalk 2
i've been facing the same issue since past 4 weeks. after switching over from stunner ics aokp rom to stock gb and now my phone displays no signal (bars) at all.. however this is only for a while and i do get reception after 10 mins or so.. now i'm on official ics and still face the same issue..!!?
same issue here, its getting frustrating i'm missing business calls because of this!
I had it over a few days on GB too, I tried reseating the SIM slot and it sort of fixed itself.
I am not sure whether that helped or a shutdown + battery pull is the savior.
Sent from my GT-N7000 using Xparent ICS Tapatalk 2

Wifi disconnecting problems..

Is anyone getting the wifi problems that the other versions of the Note 3 are getting? Preferably when it says the network was disconnected for being too slow or something like that? I know it happens on the T-Mobile, Verizon, and International versions.
SkizzMcNizz said:
Is anyone getting the wifi problems that the other versions of the Note 3 are getting? Preferably when it says the network was disconnected for being too slow or something like that? I know it happens on the T-Mobile, Verizon, and International versions.
Click to expand...
Click to collapse
Mine doesn't disconnect but it says wifi signal is unstable, then I looked in settings when this happens and it says wifi signal strength VERY STRONG, I'm sitting 10' from my router and I know damn well the the signal is strong as it says 72mbps. Lots of issues with wifi signals are popping up in the N3 sections, not good.
Yep, same as Quickvic30
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Go to wifi advanced settings and uncheck Auto Network Switch. It appears the phone will "test" the speed of the wifi network to your 4g and picks which is faster.
brd922001 said:
Go to wifi advanced settings and uncheck Auto Network Switch. It appears the phone will "test" the speed of the wifi network to your 4g and picks which is faster.
Click to expand...
Click to collapse
thats not always the cure. but in the international section of the forums. looks like there was 2 OTAS and one has fixed the wifi issue. so it will come eventually
Thanks for the replies.
Sent from my SM-N900T using xda app-developers app
I found a fix (plus possible trigger?)
SkizzMcNizz said:
Is anyone getting the wifi problems that the other versions of the Note 3 are getting? Preferably when it says the network was disconnected for being too slow or something like that? I know it happens on the T-Mobile, Verizon, and International versions.
Click to expand...
Click to collapse
Hey all,
I realized that the wireless issues were all where there are at least access points broadcasting the same network. The signal indicator flickers back and forth between solid and weak, and I think the wireless manager is jumping back and forth instead of sticking with the stronger one. I installed one"WiFi Manager" from Play store and the connection is more solid. I haven't rooted my device yet, so this may be the best answer until a patch shows up.
Let me know if it works,
--IT Yeti
Hello I was having this problem I had to remove my ad stop program and everything starting working normal again adblockplus to be exact but that fixed issues with mms messages and the wifi.
Yes- nothing but problems with wifi dropping and reporting as slow/unstable. Rooted on AT&T MI1. Various AP's, not specific to any one location. Basically renders wifi useless.
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I've been noticing WiFi drops also
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Yall- this issue has been bugging the hell out of me. Finally tried something I found buried in a few other forums that immediately fixed the spotty connect/disconnect and wifi data stalling errors.
Enter into the service configuration mode by dialing *#0011# and hit the menu key- touch "wifi" and turn off "wifi power saving". Reboot. After having tried everything else I was skeptical but I can confirm (in my case) it worked like a charm!
Hope it helps someone else.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
picassolsus said:
Yall- this issue has been bugging the hell out of me. Finally tried something I found buried in a few other forums that immediately fixed the spotty connect/disconnect and wifi data stalling errors.
Enter into the service configuration mode by dialing *#0011# and hit the menu key- touch "wifi" and turn off "wifi power saving". Reboot. After having tried everything else I was skeptical but I can confirm (in my case) it worked like a charm!
Hope it helps someone else.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Great info! I just did it and rebooted so I will report back with the results. Thanks!!!
Another possible fix for you guys.. go into wifi in settings..hit menu then click advanced. Inside advanced make sure to uncheck auto network switch. Reboot and voila.
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I'll give this a try!
Sent from my Note 3 SM-N900A rooted by Designgears
Quickvic30 said:
Great info! I just did it and rebooted so I will report back with the results. Thanks!!!
Click to expand...
Click to collapse
I've been using that method for most of the day, and I've noticed some good results with WiFi. Unsure how it's going to affect battery life yet though lol
auto-network switch
I didn't have to reboot, but disabling the auto network switch did help. I kept getting the 'unstable messages', and I finally had to click the "don't show this again" button and hit 'cancel' so that the OS would stop trying to help my be re-enabling the auto network switch. So, the question is, is this just #LTE2fastprobs, or are there real wireless n/ac issues that make this phone less than desirable?
ahjdmarchi said:
Another possible fix for you guys.. go into wifi in settings..hit menu then click advanced. Inside advanced make sure to uncheck auto network switch. Reboot and voila.
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Click to expand...
Click to collapse
picassolsus said:
Yall- this issue has been bugging the hell out of me. Finally tried something I found buried in a few other forums that immediately fixed the spotty connect/disconnect and wifi data stalling errors.
Enter into the service configuration mode by dialing *#0011# and hit the menu key- touch "wifi" and turn off "wifi power saving". Reboot. After having tried everything else I was skeptical but I can confirm (in my case) it worked like a charm!
Hope it helps someone else.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Does it stick after reboot?
daraj said:
Does it stick after reboot?
Click to expand...
Click to collapse
Yes it should. I did this on my note 2 before.
agent929 said:
I've been using that method for most of the day, and I've noticed some good results with WiFi. Unsure how it's going to affect battery life yet though lol
Click to expand...
Click to collapse
I haven't dropped wifi all day and no unstable connection message either!!!! Thanks again for this :good:
I always get..unstable internet connection. Is it my wireless router or a phone problem? If it has already been answered sorry
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[Q] WiFi issue.

Alright, here's the problem. I can connect to my WiFi at work. I get full bars. But it won't pull any data. Nothing loads in any app or browser. It's only here that it happens and I'm the only one with any problems. I've read everything I can find and tried many things (WiFi "fixer" apps (both root and non-root), switching IPs, forgetting the network and setting it up from scratch) to no avail. I've spoken with our network administrator to ask him if he'd blocked any IPs or anything and he assured me that he had not (he doesn't even have the administrative passwords and can't reset the router as it is stuck to the ceiling 50 feet in the air).
So wtf? Anybody have any suggestions outside of a factory reset? I'm all ears. Thanks in advance (I'll also spank your Thanks Button )
Edit: Also, I've been on this network for years. This happened out of nowhere last week and I'm getting frustrated.
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Boraltis said:
Alright, here's the problem. I can connect to my WiFi at work. I get full bars. But it won't pull any data. Nothing loads in any app or browser. It's only here that it happens and I'm the only one with any problems. I've read everything I can find and tried many things (WiFi "fixer" apps (both root and non-root), switching IPs, forgetting the network and setting it up from scratch) to no avail. I've spoken with our network administrator to ask him if he'd blocked any IPs or anything and he assured me that he had not (he doesn't even have the administrative passwords and can't reset the router as it is stuck to the ceiling 50 feet in the air).
So wtf? Anybody have any suggestions outside of a factory reset? I'm all ears. Thanks in advance (I'll also spank your Thanks Button )
Edit: Also, I've been on this network for years. This happened out of nowhere last week and I'm getting frustrated.
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Click to expand...
Click to collapse
AT&T Smart Wi-Fi connection manager is a free app that finds and auto-connects to available hotspots, maximizes battery life by only turning Wi-Fi on & off when needed, logs missed hotspot opportunities for your review and action for subsequent use, and displays your real-time cellular and Wi-Fi data usage.
Paulita1 said:
AT&T Smart Wi-Fi connection manager is a free app that finds and auto-connects to available hotspots, maximizes battery life by only turning Wi-Fi on & off when needed, logs missed hotspot opportunities for your review and action for subsequent use, and displays your real-time cellular and Wi-Fi data usage.
Click to expand...
Click to collapse
...You work for AT&T Mobility??? That isn't helpful at all.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Lmao
Boraltis said:
Alright, here's the problem. I can connect to my WiFi at work. I get full bars. But it won't pull any data. Nothing loads in any app or browser. It's only here that it happens and I'm the only one with any problems. I've read everything I can find and tried many things (WiFi "fixer" apps (both root and non-root), switching IPs, forgetting the network and setting it up from scratch) to no avail. I've spoken with our network administrator to ask him if he'd blocked any IPs or anything and he assured me that he had not (he doesn't even have the administrative passwords and can't reset the router as it is stuck to the ceiling 50 feet in the air).
So wtf? Anybody have any suggestions outside of a factory reset? I'm all ears. Thanks in advance (I'll also spank your Thanks Button )
Edit: Also, I've been on this network for years. This happened out of nowhere last week and I'm getting frustrated.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I can't find the thread where this tip came from at the moment but this is what I remembered. It shouldn't be hard to search thru the forums. It may or may not fix your issue but give it a try anymore. It won't break anything. GL
1. at your dial pad enter *#0011#, this will take you to the SERVICE MODE
2. press the "menu" - the soft key on the left side of home button
3. select "WiFi"
3. toggle the ON/OFF switch to turn off the wifi power save mode.
4. press home button to exit
I've seen android devices fail to resolve domain names on corporate networks. Check if you can ping outside IP addresses and such - if so, there's probably a way to force it to use google public DNS, though of course this won't resolve intranet names...
(Also, before you exert too much effort on this, make sure your corporate wifi is worth connecting to. Some wifi networks in offices are crap...).
Paulita1 said:
AT&T Smart Wi-Fi connection manager is a free app that finds and auto-connects to available hotspots, maximizes battery life by only turning Wi-Fi on & off when needed, logs missed hotspot opportunities for your review and action for subsequent use, and displays your real-time cellular and Wi-Fi data usage.
Click to expand...
Click to collapse
Maybe I'm just spoiled by living in a place with excellent 4G LTE coverage, but I don't see any appeal in connecting to random hotspots - I've never connected to a hotspot that performed better than the 4G, and I don't come close to the data limits of my plan (This month I'll hit 1GB for the first time, I think, because our connection at home was out yesterday, and I had to tether for me and roommate who work from home). Plus good deal of the hotspots I tried (before I realized this was silly) didn't even have internet behind them. The majority of the attwifi ones around here (in red cambridge, ma) don't work - on default settings, I'd just be walking along, and bam - no connectivity, what happened? Oh, it autoconnected to an attwifi hotspot that didn't have any internet connectivity.
I turned the WiFi power saving mode off. I'll report back once I get back to work and check the results.
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No go. Still no data.
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Try to manually configure it by using 4636v2. Download from the play store.
Sent from my phone yo!

Data and Wifi completely drop, have to do airplane mode to turn it back on

I don't know why, but this is a consistent problem and it's getting annoying. I will only have bars, but no wifi or internet connection. This just randomly happens and I don't know what triggers it.
I have to turn airplane mode on and off to fix the problem. Is there something that is causing this?
http://galaxys5guide.com/samsung-ga...-the-notification-icons-on-samsung-galaxy-s5/
It may help you.
Kael ruch said:
http://galaxys5guide.com/samsung-ga...-the-notification-icons-on-samsung-galaxy-s5/
It may help you.
Click to expand...
Click to collapse
This doesn't really help.
What happens is data and wifi disappear and if I hit wifi it won't turn on. I have to turn airplane mode on and off and it starts working again.
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SlimJ87D said:
I don't know why, but this is a consistent problem and it's getting annoying. I will only have bars, but no wifi or internet connection. This just randomly happens and I don't know what triggers it.
I have to turn airplane mode on and off to fix the problem. Is there something that is causing this?
Click to expand...
Click to collapse
I have had the same thing happen,but only once or twice,I chalked it up to my home WiFi threw Comcast ,I've been having major problems with my Comcast modem dropping WiFi or to slow of a connection,think I have to replace the modem just been to lazy,but I have the smart network switch on in my phones wifi settings so I thought maybe from the signals switching so much it froze or something,but yea it did same thing I had no lte or 4G next to my carrier signal,the wifi was not allowing me to turn it on,or scan for networks,wasn't even showing any so I did the same thing hit the airplane toggle and it came back.
SENT FROM DJMOUSES SM-G900A
Sorry i have no others solution for it.
I just posted a thread about the EXACT SAME issue. It only seems to happen overnight, but when I wake up in the morning my wifi has been turned off and my 4G LTE isn't working. When I try and toggle wifi back on it gets stuck and never reconnects/turns on. My solution has been to restart the phone.
I'm thinking since this seems like a rare problem, that this is a device-specific issue. I'm going to try and exchange mine this weekend due to this problem and hopefully get a properly functioning GS5 instead.
SlimJ87D said:
This doesn't really help.
What happens is data and wifi disappear and if I hit wifi it won't turn on. I have to turn airplane mode on and off and it starts working again.
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Click to expand...
Click to collapse
Have the same issue (made a post about it already in this forum). Usually happens when there is a large fluctuation in signal. Grocery store where I get no service results in no service when I leave the store as well. Have to cycle airplane mode like you described.
WiFi hasn't done it yet.
Another forum member suggested it may happen if using an older style SIM, which I am (from my S3). I haven't been up to change it yet. What SIM are you guys using?
http://forum.xda-developers.com/showthread.php?t=2744472
I typically have this happen when I'm at home at night, while my phone is plugged in and on wifi. Just disconnects at some point overnight.
I'm using a brand new SIM provided by AT&T when I upgraded in store.
Very strange issue and is random. For instance, it didn't happen overnight last night.
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My S5 just started dropping data randomly and causing my battery to drain with almost no usage... I tested using Skype in a good 4G LTE area and will start out with 4 bars and the 4G LTE icon but as soon as I try to initialize a test video call over Skype the signal immediately drops to either no bars at 4G or it will go straight to E!? I haven't had this issue in a long time and it just suddenly started. At first I figured maybe they lost a tower but now this is going on almost a full week. I've got unlimited Data so I know that's not the issue, it has a brand new SIM... I'm going to AT&T and see if they have an answer or if they'll swap it out. Annoying!
Also annoying that sending a simple text will fail... ugh no root and now no data! :what::banghead:
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I've had this happen several times, but only at my work. Reception is poor at my office, and the company WiFi requires browser-based login each hour, which I switch to many times a day.
The phone basically stops using all radios EXCEPT bluetooth, showing a circle with a line through it. I've been rebooting the phone to restore connectivity, but will try toggling airplane mode next time. I haven't noted any strange battery drain.
I haven't seen this issue when wifi is disabled.
I didn't notice it locked up a few days ago and drove home where cell reception is very good. The phone didn't recover until I rebooted it.
I have a brand new SIM from ATT and use a Gear 2 (which is greatness, btw)
I've done the following:
1. disabled the damn ATT hotspot app
2. Disabled/enabled the Wifi connection check setting
3. Did a full factory reset
This is getting close to a deal breaker for me.
As an update...
I have this issue basically every work day with the aforementioned environmental variables
Today, I:
Disabled Bluetooth (left the gear at home)
Disabled wireless
Switched radio to 'LTE/GSM/CDMA Auto' with instructions in this thread
The radios haven't locked up and reception is much better.
I'll try leaving WiFi/BT on and use my Gear again next week.
For anyone who is still interested, changing the modem setting seems to have resolved the problem for me. It also improved connectivity in weak areas a good deal.
Unfortunately you must enter the key sequence to toggle the radio each time the phone is restarted.

Any way to turn on and off wifi calling with wifi?

I'm getting annoyed that every time I turn off wifi the wifo callind feature keeps bugging me to connect to wifi even if I'm not at home or near any wifi... Any way to shut it up so I can still use it at home but it doeant bug me when im not on a wifi area?
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Anyone?
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There is no current way to do this as far as I know as I don't believe there is a tasker plugin for wifi calling. The only thing you could do is set up key presses in tasker so basically a macro to emulate what you want to do. I used this technique to set it up so when I connected to wifi, it would automatically detect that and switch the phone to CDMA only so the phone is not hanging on to a weaker LTE signal for no reason wasting battery. When wi-fi would drop it would go back and set it to LTE. It actually works fairly well and much better battery life especially since I have a repeater in my office.
Found a way!
This breaks ALL notifications from wifi calling but it doesn't break the functionality of calling itself. So when you're on wifi you just gotta trust that wifi calling is connected (or go into settings to see if it's on). Also it DOES break address confirmation but since this should only be a one time deal for most people you can just reenable the service when you need to confirm your address if you're adding a new network or simply want to re-confirm it. You also wont be able to turn the service on and off in settings, but since it's not a radio itself turning of wifi will kill any battery usage by wifi calling:
1. Get ROMtoolbox (I have the pro version so idk if it works on the free version)
2. Go into app manager
3. Find and open wifi calling (make sure its NOT the one from htc)(also dont just select it, make sure you go into the menu)
4. Go right to the advanced section
5. Select advanced freeze
6. Find the service "vowifiservice"
7. Click on it to disable it and agree to the promt
8. *optional* Reboot the phone or refresh the setting to clear any notifications currently showing
9.???
10. Profit
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