My phone works excellent when it is on Sprint Network. When I go off network (when I got to work) it will maintain a 3g connection for a while but when it loses the data connection, it is gone until I am back with in Sprint's network. I know this area has Verizon and US Cell towers all over.
It gets "Error Code 65: Unable to establish wireless data connection. If the problem persists, please contact your mobile phone company." So I contacted them and basically they say it is not their fault if the towers in that area won’t allow me to roam. Well...this is not true, my wife's I-Phone always has extended data, I could be sitting right next to her with my Error Code 65 message and she could be roaming and using the data connection.
I got my MSL from sprint and reset using the dial pad. I updated profile a gazillion times. I updated PRL a gazillion times. I have factory reset a few times. When I first got the phone it would get roaming data fine. In September/October it became unusable.
Any help would be much appreciated.
Thanks
Did you try ##72786# yet?
-Apollo- said:
Did you try ##72786# yet?
Click to expand...
Click to collapse
Actually, no... Do I just reset it?
Thanks
I reset it. Did a hands free activation. I don't know if this will fix it or not as the factory reset prompted this as well.
Any other ideas?
Thanks
I have this same problem since rooting and flashing Stock Goodies
Sent from my HTCONE using Tapatalk
I have not rooted or anything. What's did sprint tell you?
When you factory reset are you doing a hard reset from bootloader? If not, try that. If same problem persists I would say it's something Sprint has messed up on your account. If they still say everything is fine on their end then maybe try RUU.
Do you have to unlock the bootloader? I looked up how to access the menu but all it's doing is restarting. Sorry newb here.
Power phone off. Hold volume down while powering on and it will bring you into bootloader menu. From there you will see option to factory reset. This way of resetting is referred to as a "hard reset". If you already tried that then look up how to perform RUU depending on what HBOOT version have. You can see what version you have while in bootloader menu.
Thanks I will give it a shot
Related
My one rebooted and lost all data and cell service about 3 weeks ago. Theres no MIN# or phone number shown and I have tried multiple backups, ROMs, and data settings. I brought it to sprint and they were useless. I have WiFi and I got 4g for a brief second in Idaho Springs, CO. Is this a hardware issue or software issue? I tried an RUU once, but messed up and deleted everything but the bootloader from my phone. I am cautious to try it again as I am on 1.31.651.2. Is there any way to tell if this is a software issue or if the antenna itself is broken?
Thanks
mgolland45 said:
My one rebooted and lost all data and cell service about 3 weeks ago. Theres no MIN# or phone number shown and I have tried multiple backups, ROMs, and data settings. I brought it to sprint and they were useless. I have WiFi and I got 4g for a brief second in Idaho Springs, CO. Is this a hardware issue or software issue? I tried an RUU once, but messed up and deleted everything but the bootloader from my phone. I am cautious to try it again as I am on 1.31.651.2. Is there any way to tell if this is a software issue or if the antenna itself is broken?
Thanks
Click to expand...
Click to collapse
If you are on a ROM that will support it try to dial ##72786# and then tap menu in the top right corner, then reset. This should force your phone to reactivate. Hope this helps!
I'm having the exact same problem with the exact same Sprint experience. As far as I can tell, the radio is borked somehow and it will not allow the MSID to commit. I believe it has something to do with the NV setting, but I am not sure where to access subscription settings in a CM based ROM following this thread.
http://forum.xda-developers.com/showthread.php?t=2447361
thisguy81 said:
If you are on a ROM that will support it try to dial ##72786# and then tap menu in the top right corner, then reset. This should force your phone to reactivate. Hope this helps!
Click to expand...
Click to collapse
jamesissocool said:
I'm having the exact same problem with the exact same Sprint experience. As far as I can tell, the radio is borked somehow and it will not allow the MSID to commit. I believe it has something to do with the NV setting, but I am not sure where to access subscription settings in a CM based ROM following this thread.
http://forum.xda-developers.com/showthread.php?t=2447361
Click to expand...
Click to collapse
Trying a CM Rom now, I alread tried ##72786# a few times no luck.
jamesissocool said:
I'm having the exact same problem with the exact same Sprint experience. As far as I can tell, the radio is borked somehow and it will not allow the MSID to commit. I believe it has something to do with the NV setting, but I am not sure where to access subscription settings in a CM based ROM following this thread.
http://forum.xda-developers.com/showthread.php?t=2447361
Click to expand...
Click to collapse
It worked! my phone is showing service and 3g, but i think I need to reactivate my phone ( i get a message saying i can't call the number i dialed when I make calls). Can I do that from a CM based rom or do I need to reflash a sense rom?
mgolland45 said:
It worked! my phone is showing service and 3g, but i think I need to reactivate my phone ( i get a message saying i can't call the number i dialed when I make calls). Can I do that from a CM based rom or do I need to reflash a sense rom?
Click to expand...
Click to collapse
I backed up my CM Rom and flashed a stock rooted Rom for activation. It activated itself on stock. Glad you are back up and running.
Anyone have a fix for this? On Verizon and after almost 4 weeks I have lost my cellular service and data. I noticed when I went to check up on my phone right now that it was finishing a boot-up screen and then never had any bars at the top. Dug deeper and found no service at all. Wiped dalvik and cache and seemed to be bars for under a second and then gone. I am on sensei kernel and am thinking about doing a factory reset and reverting to stock kernel. But I really don't want to lose the benefits it came with.
rmx36 said:
Anyone have a fix for this? On Verizon and after almost 4 weeks I have lost my cellular service and data. I noticed when I went to check up on my phone right now that it was finishing a boot-up screen and then never had any bars at the top. Dug deeper and found no service at all. Wiped dalvik and cache and seemed to be bars for under a second and then gone. I am on sensei kernel and am thinking about doing a factory reset and reverting to stock kernel. But I really don't want to lose the benefits it came with.
Click to expand...
Click to collapse
Well, this is odd. After a month of perfect service, I suddenly cannot get LTE, only 3G. Even nandroids of prior ROM's will not boot into LTE. Is VZW LTE down or should I do a total clean reformat? i do have factory images and everything is backed up. Just a pain.
Very strange. I was flashing various ROM's (CM 12 based - am testing for someone) and at one point pulled out SIM and replaced it. I checked to make sure it is seated right since then. Again, no longer get LTE.
Was on Sensei kernel as well. Let me try flashing stock kernel from ROM first. EDIT: NOPE! Flashing the stock kernel from the ROM did not do it. Looks like total reformat/flash is next!
markwebb said:
Well, this is odd. After a month of perfect service, I suddenly cannot get LTE, only 3G. Even nandroids of prior ROM's will not boot into LTE. Is VZW LTE down or should I do a total clean reformat? i do have factory images and everything is backed up. Just a pain.
Very strange. I was flashing various ROM's (CM 12 based - am testing for someone) and at one point pulled out SIM and replaced it. I checked to make sure it is seated right since then. Again, no longer get LTE.
Was on Sensei kernel as well. Let me try flashing stock kernel from ROM first.
Click to expand...
Click to collapse
I just got my Nexus 6 and I am also on Verizon and had the cell coverage drop too. I backed up my apps with titanium backup and did a factory reset and signal came back. I only had it for a day and went to Canada and on my way back to the US I noticed the cell bars were gone. I was just rooted and boot loader unlocked and otherwise stock. I read online that others had this issue when they got to places in the US that had little or no signal. I also noticed that under cellular network settings it loads up with Global under the preferred network type even though it has an option for "LTE (recommended)" and if you choose LTE, global is never an option again until you do a factory reset and it loads with it pre selected. With global selected it works perfectly with calls and LTE, so not sure what that means or if my selecting LTE made it drop the signal after going back from Canada.
Yep, total flash of factory image fixed it. Sigh. Early enough in the day for me to get everything set up again.
Same. About to do it too... I've done too many factory resets with this already. Kind of annoying.
I am in the same boat. Had no problems until I flashed bliss 1.5 then was stuck on 3g. Tried a clean flash of Slim and still stuck on 3g. I will try a stock rom but I am not very hopeful at this point. It's looking a like a reformat here as well :/
Ended up having to format everything and start from scratch again. I'm running a stock ROM now and in weary to try another cm ROM
Don't know if it'll help, but try LTE Discovery app in the Play Store. I use it from time to time to reset my data connection.
Having the same issue, running CM12 daily, have been for a week or so. Midday today it drops LTE, 3g data was working, then a few minutes later to no data. I didn't change anything, nothing new installed. I did reboot the phone at some point before this but that is all...
My only fix was to backup via trwp, restore stock rom, factory reset, reboot & let sim activate, then restore cm12 via twrp... it's a 20-30 min fix all said and done.... pita
Maybe its something Verizon is doing, because I didn't change anything and then next thing you know no data. I hope it's a simple fix for CM12 but I see this popping up more the last few days. Hopefully someone will figure it out. I like CM and prefer it over stock but I am not going to do this multiple times a day just to keep CM...
lohonda said:
...and if you choose LTE, global is never an option again until you do a factory reset and it loads with it pre selected.
Click to expand...
Click to collapse
I just checked and global is still an option for me. I've bounced back and forth, looking to see if anything changes..
Same thing has happened to me last night, lost connection to VZW cell and data. Looking at the field test menus, it seems like the SIM/device understand GSM but NOT CDMA anymore. So I believe the issue has something to do with that. Tried everything, but will nuke and repave most likely....also lost Global as well. and LTE Discovery shows GSM stuff nothing for CDMA
Tried the SIM in another device and it works so its not the SIM.
OK I tried a world of things to recover like some of you may have....its something in Userdata because if I flash everything but userdata it wont work. I am going to try and recover from the backup I had before this happened to see if that works....otherwise rebuild from scratch
will post back
UPDATE: So restoring a backup seems to be ok once you get the SIM back.
Having the same issue over here as well... After a month or AI of having the 6, now I randomly drop service where I would normally have full LTE. I almost NEVER get LTE now and am at most on H with a couple bars then it drops out again. Have also.noticed WiFi connection is very shakey.
Any one find a fix?
I had an issue where i couldnt get my phone to connect any network. Took me long rime to realise, that entering my PIN-number too fast caused the issue xD it unlocked the sim, but didnt let me connect any network... Dunno if this helps anyone, but definetly the most cryptic issue I've ever had.
th3g0d said:
I had an issue where i couldnt get my phone to connect any network. Took me long rime to realise, that entering my PIN-number too fast caused the issue xD it unlocked the sim, but didnt let me connect any network... Dunno if this helps anyone, but definetly the most cryptic issue I've ever had.
Click to expand...
Click to collapse
Troubleshooting my wife's N6 here. Your PIN issue doesn't make sense to me because the phone should be connected to the carrier when locked. Are you talking about WiFi? Because that should be connected too when locked unless settings have been changed from their default (ie, turn off wifi when locked/asleep or something)
quidpro said:
Troubleshooting my wife's N6 here. Your PIN issue doesn't make sense to me because the phone should be connected to the carrier when locked. Are you talking about WiFi? Because that should be connected too when locked unless settings have been changed from their default (ie, turn off wifi when locked/asleep or something)
Click to expand...
Click to collapse
I'm talking when you turn on your phone and it asks for pin number to unlock your sim. Some how it seems that if you enter your pin too fast, it bugs the phones radio somehow and you can't connect to your carrier but if you wait like 5sec before entering the pin, it connects to the carrier and the (!) Mark goes away. Try rebooting the phone and see if it helps? Even I think its a weird issue
Edit: OK, just pinpointed MY issue. I have to wait for the "no service" text to change into "emergency calls only" before entering my pin or I don't have any service just the exclamation mark :/
th3g0d said:
I'm talking when you turn on your phone and it asks for pin number to unlock your sim. Some how it seems that if you enter your pin too fast, it bugs the phones radio somehow and you can't connect to your carrier but if you wait like 5sec before entering the pin, it connects to the carrier and the (!) Mark goes away. Try rebooting the phone and see if it helps? Even I think its a weird issue
Click to expand...
Click to collapse
Thanks. I told her about it and she will give it a try, or just remove the pin altogether as a test. It is a weird issue. She is missing important calls from her elderly parents at night and it is rather frustrating. Turning wifi off also seems like a bad fix.
Well, at first I thought my phone was just getting terrible service when I went to Ohio for work, but then I got random texts from 2 people wondering who I was, because I'm assuming they got a text somehow from my number.
It's constantly Searching for Service, getting no data, or if I'm lucky it will be on 3G for a little bit, but I have yet to see LTE even when 5 days prior I was getting great signal.
I already restored to a backup on the same ROM, but the problem still persists.
Whats the best plan of action? I'm stumped. Should I just reset it to stock? If so, what would be the best way to do so considering my firmware is updated? SPCS_004
oKersey said:
Well, at first I thought my phone was just getting terrible service when I went to Ohio for work, but then I got random texts from 2 people wondering who I was, because I'm assuming they got a text somehow from my number.
It's constantly Searching for Service, getting no data, or if I'm lucky it will be on 3G for a little bit, but I have yet to see LTE even when 5 days prior I was getting great signal.
I already restored to a backup on the same ROM, but the problem still persists.
Whats the best plan of action? I'm stumped. Should I just reset it to stock? If so, what would be the best way to do so considering my firmware is updated? SPCS_004
Click to expand...
Click to collapse
First, try ##72786# from the dialer an choose the option to reset once the menu pops up. If this fails you can try ##3282#. You will need your MSL code for this last option to work.
Magnum_Enforcer said:
First, try ##72786# from the dialer an choose the option to reset once the menu pops up. If this fails you can try ##3282#. You will need your MSL code for this last option to work.
Click to expand...
Click to collapse
I cant even dial out right now....
oKersey said:
I cant even dial out right now....
Click to expand...
Click to collapse
You're not making a phone call with these codes...........
Magnum_Enforcer said:
You're not making a phone call with these codes...........
Click to expand...
Click to collapse
I got it working now. I flashed the stock rom 5.0.1, and I've got service now. I was tired of the GPE Rom anyways, it ran pretty slow after a while.
Magnum_Enforcer said:
You're not making a phone call with these codes...........
Click to expand...
Click to collapse
Well, it said it could not contact the network after resetting.
FYI old app called msl reader from playstore still works
Sent from 27.5244° N, 99.4906° W
I updated to marshmallow 6.0.1 a few days ago and the phone was perfectly fine. Just yesterday I factory reset the phone because I've read online the battery is better after that so I did it and restore my data with smart switch after. The sim card was working last night. I fully charged the phone and unplugged it and left it there until morning. When I woke up i noticed that the phone is stuck in emergency calls only. So i just waited the whole day for it to reconnect it self because this happens when i lose service (i rarely do at home but sometimes). Till now I still cannot connect to a network. I tried rebooting, resetting the network settings and selecting the available network providers from the phone search. after doing the search it did not include my own carrier (mobilicity). I am in Canada and the phone is the Canadian variant. The phone search showed telus, bell and wind and cdn roaming. I reinserted the sim card no luck. I can try to factory reset but I doubt it would work. Any one can help me out????
BTW the phone is UNROOTED no mods or anything done to it.
Ohhdayumm said:
I updated to marshmallow 6.0.1 a few days ago and the phone was perfectly fine. Just yesterday I factory reset the phone because I've read online the battery is better after that so I did it and restore my data with smart switch after. The sim card was working last night. I fully charged the phone and unplugged it and left it there until morning. When I woke up i noticed that the phone is stuck in emergency calls only. So i just waited the whole day for it to reconnect it self because this happens when i lose service (i rarely do at home but sometimes). Till now I still cannot connect to a network. I tried rebooting, resetting the network settings and selecting the available network providers from the phone search. after doing the search it did not include my own carrier (mobilicity). I am in Canada and the phone is the Canadian variant. The phone search showed telus, bell and wind and cdn roaming. I reinserted the sim card no luck. I can try to factory reset but I doubt it would work. Any one can help me out????
BTW the phone is UNROOTED no mods or anything done to it.
Click to expand...
Click to collapse
u did all possible solution before factory reset
unfortunately u should do it But do it with Kies
perform firmware repair
:good:
Geeks Empire said:
u did all possible solution before factory reset
unfortunately u should do it But do it with Kies
perform firmware repair
:good:
Click to expand...
Click to collapse
I did some research I think there's something wrong with my Sim card as I can't scan my network through the manual scan. So I'm gonna replace it tomorrow and see if that fixes it. If not then I may just switch to another phone.
Sent from my SM-N920W8 using XDA-Developers mobile app
Hi,
Someone could advise me, why the hell in the first step I updated to Android Pie, from Oreo! One of the big mistakes I could ever do, ruined my note 8, fiscally!!
After update to Android Pie, network was alright, data mobile, text, calls, video etc!
2 days ago, my 4G disappeared from top of my screen!!! I took out the sim hundreds of time, I've done factory network reset, I was in Phone app, cleared cached!
I got this big issue, called NOT REGISTERED TO NETWORK! someone could tell me how can I sort out?
Please see the pictures attached
Did you check if your imei has is still the good one? I had an issue like this after flashing a new ROM on my Galaxy S2. Maybe your upgrade failed on some part.
Hey OP,
Have your issue resolved yet? Please give an update as I have a similar issue.
tick for 10 seconds modo avion and then, untick again... maybe this resolve u problem...
irefutabil said:
I've done factory network reset,
Click to expand...
Click to collapse
How did you do this? I don't see this option on my Exynos Note 8
the phone was blacklisted by network mother, and can be use only on that network! I tried everything to fix it but nothing, seems to be was impossible! I bought the phone from Facebook, was brand new, sealed, unlocked at that moment, can take any SIM! exactly after 1 year, the stopped accepting my SIM, i thought initial phone was bought via a contract and the person stopped paying his monthly payments, so they blocked to use only on that network!
How I've done an factory network reset, try to search in settings, but I am sure all option for resetting are on section factory reset!
irefutabil said:
the phone was blacklisted by network mother, and can be use only on that network! I tried everything to fix it but nothing, seems to be was impossible! I bought the phone from Facebook, was brand new, sealed, unlocked at that moment, can take any SIM! exactly after 1 year, the stopped accepting my SIM, i thought initial phone was bought via a contract and the person stopped paying his monthly payments, so they blocked to use only on that network!
How I've done an factory network reset, try to search in settings, but I am sure all option for resetting are on section factory reset!
Click to expand...
Click to collapse
Turn off the device
Press Volume Up + Bixby + Power key
irefutabil said:
the phone was blacklisted by network mother, and can be use only on that network! I tried everything to fix it but nothing, seems to be was impossible! I bought the phone from Facebook, was brand new, sealed, unlocked at that moment, can take any SIM! exactly after 1 year, the stopped accepting my SIM, i thought initial phone was bought via a contract and the person stopped paying his monthly payments, so they blocked to use only on that network!
How I've done an factory network reset, try to search in settings, but I am sure all option for resetting are on section factory reset!
Click to expand...
Click to collapse
So this issue have not resolved yet?
irefutabil said:
the phone was blacklisted by network mother, and can be use only on that network! I tried everything to fix it but nothing, seems to be was impossible! I bought the phone from Facebook, was brand new, sealed, unlocked at that moment, can take any SIM! exactly after 1 year, the stopped accepting my SIM, i thought initial phone was bought via a contract and the person stopped paying his monthly payments, so they blocked to use only on that network!
How I've done an factory network reset, try to search in settings, but I am sure all option for resetting are on section factory reset!
Click to expand...
Click to collapse
this wipe "only" erase APN options.. not a wipe config your app for restart that.
in apps search SIM app. SIM CONFIG or similar option. delete cache and data in modo avion. then, after delete and force stop, desactive modo avion.
mi note8 haved similar problem and i resolved with that.
I finally got it fixed by following simple procedure I found at another XDA thread.
https://forum.xda-developers.com/android/general/guide-restore-imei-fix-corrupted-efs-t3116217
---------- Post added at 05:43 PM ---------- Previous post was at 05:43 PM ----------
I finally got it fixed by following simple procedure I found at another XDA thread.
https://forum.xda-developers.com/android/general/guide-restore-imei-fix-corrupted-efs-t3116217