After I updated my S4 to 4.3 I had several problems including:
1- Headphones sign constantly connected even there is nothing plugged to the headphone jack.
2- Battery takes very long time to charge about 8 hours to fully charged even that I am using the OEM charger.
I have tried to factory restore my device, unplug the battery while the phone on/off, finally I took my phone to the samsung dealer in my country and they did factory reset for the phone and downloaded a new firmware, but the problems has showed up after the update and I think it is a software problem.
Do you have any suggestions to fix these problems?? especially the headphones problem I cannot use my phone to make phone calls. I need to use speaker every time I answer my phone, also the media sound is being streamed by the headphones only.
Is this the OTA update>? Or a leaked update?
Globel said:
Is this the OTA update>? Or a leaked update?
Click to expand...
Click to collapse
It is an OTA update
If you have an S4 and not an S4 Active, you are in the wrong forum.
Related
I have a brand new S4 Active-aout 2 weeks old. Not rooted, only a few apps installed. Phone was working after update for a few hours anyway. Pulled it out of my pocket to make a call and it was dead. No screen, no sounds. I thought maybe the battery somehow drained out all of a sudden. I popped in a back up battery, still dead can't get any boot sounds or screen flashes.
Plugging into laptop, the phone is recognized as a QHSUSB_DLOAD but missing drivers. Downloading Kies now to see if that resolves it. ANyone have any similar issues or experiences with QHUSB?
Just wanted to post this as I had heard the last AT&T update, the NC9 which my phone had, was pulled because of issues...well maybe this one has issues too. I've had other S4 Actives that were rooted, but this was a brand new retail phone.
posted help request for you here:
http://forum.xda-developers.com/showthread.php?p=53776819
ChristopherXDA said:
I have a brand new S4 Active-aout 2 weeks old. Not rooted, only a few apps installed. Phone was working after update for a few hours anyway. Pulled it out of my pocket to make a call and it was dead. No screen, no sounds. I thought maybe the battery somehow drained out all of a sudden. I popped in a back up battery, still dead can't get any boot sounds or screen flashes.
Plugging into laptop, the phone is recognized as a QHSUSB_DLOAD but missing drivers. Downloading Kies now to see if that resolves it. ANyone have any similar issues or experiences with QHUSB?
Just wanted to post this as I had heard the last AT&T update, the NC9 which my phone had, was pulled because of issues...well maybe this one has issues too. I've had other S4 Actives that were rooted, but this was a brand new retail phone.
Click to expand...
Click to collapse
Any luck on fixing this? My GT-I9295 just did the exact same thing today. Using it at lunch time, no problem. Chucked it in the top pocket of my overalls and went back to work. Grabbed it out again at afternoon tea and nothing. I've tried pulling the battery and waiting a minute, tried different key combinations and nothing. Plugged it into the computer and good old QHSUSB_DLOAD pops up, which led me to this post. I havent rooted the phone or anything, downloaded the update a month or two ago and its just done this
I did read on another forum that QHSUSB_DLOAD stands for Qualcomm High Speed USB Download, which basically equates to the phone being a fresh bit of silicon from the factory waiting to have all its software loaded onto it. Anyone else able to confirm this?
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Click to expand...
Click to collapse
No one? I guess this really is a tough one.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Click to expand...
Click to collapse
Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
Sn0wdune said:
Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
Click to expand...
Click to collapse
I think I have the same problem as you did. After suddenly dropping and rebooting, my battery level jumps back up when the phone starts, and again, and again. The phone is functioning normally only when plugged in. I also presume that it is a battery problem, but the fact that the battery level rises back after dropping, makes me wonder.
EDIT: Problem solved with buying a new battery.
Sorry to jump in, just curious, did you solved this? If you do, hope to hear your solution, might help others in future
SGs3n SlimKat9.0(Android-Andi)
Hi, i'm trying to find out what is the problem with my friend her samsung s5 mini, (running android 4.4.2, full stock unrooted).
Almost every day her phone freezes for no reaseon and needs battery to be pulled or it simply random reboots while she sleeps and then her alarm doesn't go off in the morning as the phone is waiting for her pin number after restarting (she says turning of the pin is not an option).
Is there someone who found a solution for this or what might cause the problem? i told her to install an app to auto clear background apps and also suggested to take out micro sd card for testing but the problem remained.
Also factory reset didn't solve the problem
contrinsan said:
Hi, i'm trying to find out what is the problem with my friend her samsung s5 mini, (running android 4.4.2, full stock unrooted).
Almost every day her phone freezes for no reaseon and needs battery to be pulled or it simply random reboots while she sleeps and then her alarm doesn't go off in the morning as the phone is waiting for her pin number after restarting (she says turning of the pin is not an option).
Is there someone who found a solution for this or what might cause the problem? i told her to install an app to auto clear background apps and also suggested to take out micro sd card for testing but the problem remained.
Also factory reset didn't solve the problem
Click to expand...
Click to collapse
This seems to be a common error with the S5 mini. There is a whole thread in the German Android forum about this issue. Also the German Amazon product page for the S5 mini has about 40 users complaining about this problem.
Some users report that the reboots start after some weeks of usage. First it just reboots once per week, then it gets more frequent until it reboots once per day.
Factory resets or firmware updates do not help. Some users sent their phone in for repair but not with huge success.
But not every device is affected by this. So far I did not notice that behavior with my phone (G800F).
I guess it is a hardware issue as not every device is affected and the error gets worse after some time.
The only way to diagnose what's wrong with the device is to check the adb and kernel log (at least the last kernel log before reboot might be available at /proc/last_kmsg). But this would require rooting the device which in turn would void the warranty. It would also be interesting if those reboots also occur with CM 12 (installing this will also void your warranty).
So it seems that sending the device in (without a great chance of repair) is the only option that Samsung gives you without loosing warranty.
Alternatively you also might want to wait for the official Lollipop release and hope that this will fix the problem.
If someone with this problem already rooted his device it would be interesting to get the log files (adb + kernel) of the times of the crashes.
Thanks for your reply, so it might be a hardware problem after all
Hi Everyone,
I wanted to reach out to this group to seek urgent help. I have the samsung galaxy s5 from at&t and it has the latest update of 6.0.1 in installed in september. After that started the issues. My phone got extremely..i mean literally hot while charging and a complete charge never lasted more than a few hours with battery draining like crazy. I thought it could be apps and i disabled location, bluetooth, removed apps that i dont use, stopped some apps that i felt not needed, yet the battery drain and heating persisted. I did a factory reset multiple times and it did not help. I did the wipe cache partition too yet even that did not help. Few days ago another issues started. My NFC enabled automatically and the option to disable it was greyed out and i was not sure on how to switch it off. the last straw was Wi-Fi which got switched off and the option was greyed out with me having no chance to enable it and connect it to Wi-Fi. I was totally flumoxed on what was happening. I reached out to samsung and also at&t and essentially they disowned me saying the phone is out of warranty and they can not help. I still owe 3 more EMI to at&t and i hold a $650 brick technically.
I tried rooting it through "towelroot" but the app said its not compatible with this phone. i tried Odin and run the stock rom but the process was always stuck at connection even though the driver was all identified. I wanted to install the CM13 or CM14 to see if i can get my phone back but without the phone being rooted, i was in no position to run the custom ROM or install the recovery. I have been searching google for the last 2 days to see if there is any method which will help me but i was not able to get any. I knew XDA Developers was a group of members who are experts in helping android users realize the true potential of the smart phones.
Can anyone please help me in resolving the issue. My phone model is SM-G900A and it has the knox and android 6.0.1 update.
Thanks ®ards
KC
Email - [email protected] / [email protected]
Does anyone face this problem as well??
Whenever I plug in the charger, or even the USB type-c cable into my phone, if the other end is connected to any power source, my phone would freeze for a while and then restart.
Does anyone have an idea about this problem?
Have you tried different adapter/cable/USB port? How old is the phone? Using stock firmware?
simar811 said:
Does anyone face this problem as well??
Whenever I plug in the charger, or even the USB type-c cable into my phone, if the other end is connected to any power source, my phone would freeze for a while and then restart.
Does anyone have an idea about this problem?
Click to expand...
Click to collapse
It's **** as hell check this
https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
https://youtu.be/LRlp6M7GjOU
My phone got repaired two times from asus still the issue peeists.No solution u revert back to android 9 still u will have the same problem.check the links
simar811 said:
Does anyone face this problem as well??
Whenever I plug in the charger, or even the USB type-c cable into my phone, if the other end is connected to any power source, my phone would freeze for a while and then restart.
Does anyone have an idea about this problem?
Click to expand...
Click to collapse
Hay, my suggestion, backup all data, fully reset and format internal, i have this problem long ago, after update new firmware, escepcially if then place TWRP, doing root with magisk and kernel custom.
MyronAz said:
Have you tried different adapter/cable/USB port? How old is the phone? Using stock firmware?
Click to expand...
Click to collapse
Yes, I have tried a bunch of cables, adapters and USB ports. I've tried one plus & Samsung chargers, tried plugging in the car, laptop and also some battery banks. There's nothing much I can do now. It seems that the moment the type c port is in contact of a current source, it freezes and eventually restarts.
The phone is almost a year old now, bought it last October. I started experiencing this problem in March. I have been living with it quite a while now. I was waiting if anyone else experienced this particular problem but it seems that no one has. The only freezing videos I saw were from another issue wherein the phone automatically restarts while being used. Mine won't restart abruptly, it would do that only when it actually touched a power source. But here I feel the problem is quite different.
I'm still using the stock firmware. I have tried factory resets and also followed the instructions on this link too.
https://forum.xda-developers.com/rog-phone-2/how-to/repair-rog2-phone-edl-modeofficial-t4012175
Niks6164 said:
It's **** as hell check this
My phone got repaired two times from asus still the issue peeists.No solution u revert back to android 9 still u will have the same problem.check the links
Click to expand...
Click to collapse
Another issue is that I bought it in India last year, and now I'm located in Canada. I can't go back to India to get it fixed by ASUS since they don't provide an international warranty.
Arthuer said:
Hay, my suggestion, backup all data, fully reset and format internal, i have this problem long ago, after update new firmware, escepcially if then place TWRP, doing root with magisk and kernel custom.
Click to expand...
Click to collapse
I might root it pretty soon and flash a custom kernel. But I hardly think it's gonna solve any problem