Related
I just have updated my mobile from 2.2.1 to 2.3.4, i used this forum tutorial - http://forum.xda-developers.com/showthread.php?t=1139050
I have issue - my phone is turning off for no reason, you know i don't have lots of apps only fb,twitter,skype and 'advanced task killer'
actually when I am doing Skype video calls, writing SMS or anything else my phone just changed to 'black screen' every couple hours and afterwards my Samsung turning off with sound. To turn on I need take battery off and then into back then he allow to turn on...
before I updated I had little bit similar situation, my phone had 2.2.1 version and i didn't have black screen, but my phone just had 'freezing' for 10 sec or more...
what's problem for? what's your suggestions ? thank you a lot.
Ed
I have this issue as well, although it doesn't happen as much since I upgraded to gingerbread. I did have it happen once the other day. I was listening to music and I needed to make a call and when exiting the music app, it froze. It then went black and I had to take battery out and put it back in. It's annoying if you got a otterbox case on it with two layers. I had heard updating to gingerbread stops this but so far I don't think it's 100%. I use my phone as my alarm and one time it went dead with a full charge and I was almost late for work.
Let me know if you figure something out.
what can say experts about our issue ?
I will take some day my mobile to repair centre.. it's sad if couple of people have same issue and nobody can tell us the problem reason.
Try to flash a custom kernel and see if it the problem is still there
can you tell me or give information what's is 'flash custom kernel' ?
I have also encountered this problem, very frequently if i may add.
the problem actually first occured a few months ago, after i updated my firmware to gingerbread.
In my case the phone does not freeze, the screen wont turn on or respond to any gestures (hardware/capacitive button won't too), however any running process still runs, in specific i can still recieve phone calls, or at least hear the ringer.
I know of many other people that encountered this problem, all came from different ROMs (MIUI, SH 3.5 and up, Stock, PilotX etc..) and i, for one, can say that in the past two-three weeks it atarted appearing a few times a day.
So - does anyone have any ideas for the nature of this BUG??
BTW I use the i9000t which i own for over 7 months now.
Same problem
Hi, I have the same problem here.
and have seen this myself on stock roms too.
It doesn't happen very often (only once on my phone for now) but it is getting me pissed off as no one knows the nature of this BUG.
could it be a problem with the latest 2.3.4 version ? or an update of one of the applications?
I don't have too many apps on my phone only skype and 2-3 games.
the only thing I can think of right now is that all people who had this bug had skype on the phone but I don't really think it's from that.
Hi, And-roid if u ll update to 2.3.4 your mobile will working deffo better, i suggest you update your mobile to 2.3.4
Hey eddys, i have 2.3.4 for over two months now, and the problem just go worst...
Hi eddys,
I have the 2.3.4 (and my brother and sister in law have it too with a stock rom).
this is happening on all roms and all kernels...maybe a problem with the 2.3.4?
I don't know but it is very weird, no one has an answer for this....
edit:
just checked this with my phone supplier and of course they have no idea what so ever about this bug.
come to think of it they didn't even know how to fix my brother in laws "problem" when the 3G internet didn't work (settings-->wireless and network-->mobile network--> check the V on Use packet data ) so no surprise there.
Anyone???
Maybe theres another forum that this problem should be posted at??
I have this bug too, but only while tethering. I've found a solution to the tethering related crashes - after you start tethering, go to the SuperUser settings, and disable root permissions for android wifi tether. Your phone shouldn't crash anymore.
hey zyczu,
unfortunately, I do not use tethering at all, do you suggest i should disable ALL root permissions?
This bug is really getting on my nerves!!!
Everything else, but this, is working great...
Since upgrading my i9000m to 2.3.3 through Kies, my phone has exhibited similar symptoms 3 times: freezing, not responding to touch etc.
The first time I had pulled the battery when it did this, but the 2nd time I had just put the phone down a minute or 2 earlier so display was off so didn't notice it(about 2 weeks ago). And the 3rd time(today), I was using it at the time, and so started taking off my rubberized case, only to have it restart before I got the chance to pull the phone back off.
Startup took much much longer than normal, which I recall the startup was similar during the 2nd "freeze & reboot". For some reason today, I randomly though maybe its an OTA update so I checked "Settings..About Phone" and found my kernel version listed as:
Code:
2.6.35.7-I9000UGKG3
[email protected]#2
I have no idea what it was before, but September 8th was 2 days ago... It is possible it said that before today's restart but no idea. I have a PIN on my SIM so when starting up have to enter PIN for it to work, but on these auto restarts I never got asked for my PIN so it could have restarted other times too without me noticing(ie. middle of night).
Hmm, mine used to something similar when I would leave Bluetooth on but would move out of range of a paired device. After a few minutes it would just shut down or stop responding. Haven't had that issue since moving to Milkys rom.
hi guys, i just used this tutorial http://androidadvices.com/how-to-up...0-to-stable-gingerbread-xwjvh-2-3-3-firmware/
first I installed 2.3.3 XWJVB then 2.3.3 XWJVH
just doing step by step...
my phone was working fine 2days then i had same issue and then I changed to original SAMSUNG battery and it's working perfect.
try this..
p.s. what kind of batteries you have 'original' or 'non-original' ? thank you
madmigs:
I did not notice the kernel version ive had before, however i took my phone to a service center today, and for what i can see i have the same version as you do, take aside the i9000t instead of i9000m...
eddys:
Ive been using different batteries orig/non-orig on and off, although since ive noticed it hurts performance i stopped doing that, do you suggest that this might be the cause of the problem?
If so, the factory wipe i just did (formatted the internal SD card) should do the trick.
try reading this it helped me since i turn the wi fi off when i go out
http://androidforums.com/samsung-galaxy-ace/312084-randomly-turning-off.html
Are you guys experiencing turn-off issue while phone is in the locked state. I mean you locked the screen and then after a while when you picked it up for unlocking it was powered off. If anyone has this issue, then I found a solution. Just let me know
my turning off issue went back and it's getting every time more annoying, I don't know what to do...
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Suffering from the same here
I think its related to one of the apps - I will start removing my installed apps one by one from tonight - Will keep you posted with the updates.
Also, if anyone out there had the same issue; please advice!
I had the same issue on previous android devices..I managed to get around it with numerous hard resets. Also I believe that a certain combination of apps will cause it too..but i don't know which ones. I've got a dell streak right now, and its been stable for a few months..having said that, it still randomly reboots once in a while but no where near the consistency it used to.
flyingbballer said:
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Click to expand...
Click to collapse
I had this problem too and it seems to be an installed app problem, particularly any that change the wireless settings in some way or apps that stall when accessing the external SD card at boot times.
this is exactly what happens to me guys, same problem.
Random reboot and this happens all around the clock, no matter if it is day or night or if the phone is in flight mode...
Frankly I don't want to uninstall my apps one by one to check what app is causing the issue because I have no time to spend on it...
I hope that someone with more software skills than me (I am just an user) will succeed to fix it...
cheers.
Do you have Dolphin browser installed?
If it's the case, don't search further...
What's the problem with dolphin browser? I constantly use it and never had a restart. Is OPs phone overclocked or undervolted?
Which rom and kernel are being used?
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
abel06 said:
Do you have Dolphin browser installed?
If it's the case, don't search further...
Click to expand...
Click to collapse
Not at all... never used or installed....
boh...
kkrammer said:
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
Click to expand...
Click to collapse
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
apprentice said:
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
Click to expand...
Click to collapse
Do you use antiviral software? Start by removing that. Kaspersky have messed up almost all my Android devices.
Sent from my GT-N7000 using xda premium
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Reza WM said:
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Click to expand...
Click to collapse
why would you need to pay anything if the phone is under warranty ?
I also have this issue, I found out that its the power button..
http://forum.xda-developers.com/showthread.php?t=1369805
Dolphin is a well known app for causing random reboot, since SGS 2.
Not for all users but for many:
http://forum.xda-developers.com/showthread.php?t=1321612&highlight=randomly
But without Dolphin installed, I really don't know...
I think it's the SD card causing these problems.
My reboot problems all disappeared when I removed the 32Gb sandisk card. I replaced it with a 16Gb card and was very careful about which apps I installed on it. Now whether it was the card size/brand or the selective apps that resolved the issue I can't be sure. Having Dolphin's cache on the phone memory instead of the SD card might also be a solution.
But it's worth investigating if you have reboot problems with external card installed.
Hi guys,
As soon as I got my Note, I rooted it and flashed a custom rom. Never had problems with reboots so far.
So, for a change I though setting it beck to stock was a good idea, with the upcomming ICS update.
As soon as I flashed the stock rom with odin, and it was back to factory situation, the reboots start happening. Every 3-6 hours the Note rebooted. Got in contact with Samsung (NL) and suggested to execute a factory reset, so I tried that a couple of times. But no luck, the reboots keep happening. I thought maybe it was an hardware issue. I have no Sdcard, only my SIMcard, which was a bit warn out, so I order a new SIM. But still, the reboots keep happening.
Then I decided to root my device again and flash a custom rom (Rocket-Rom), and guess what? No more reboots!!!
I hope this helped.
To me, I think automatic reboot is somehow still acceptable. I experienced two times auto power off. Both were happened after I charged it over night, unpluged the charger and left it without unlocking the screen, drove to my work place, and found it dead
I'm only having it for 2 weeks and I haven't rooted it.
it maybe a usb charging issue which is causing so much grief to many note owners. Mine has a defective usb port and it makes my note go crazy, including reboots and makes the note think its charging when its not even connected to charger at all.
Using note since dec... Faced such problem 5 or 7 time whn my phn was nt rooted... But nw its working fine... Using rocket rom v 20...
Sent from my GT-N7000 using Tapatalk
Hi,
I've owned my VERIZON Samsung Galaxy Note 5 since early December and have not rooted the device. Today while taking notes in lecture, the device began displaying notices for crashed background apps (Gmail has crashed, Nova launcher has crashed, etc.) The problem persisted for another hour, even after booting into safe mode. I wiped the cache and factory reset the device, however during setup, Samsung keyboard would crash along with other apps running in the background during setup (One time I got "Samsung Galaxy has stopped working"). The phone started increasingly randomly rebooting since the phone first began to malfunction.
Since the factory reset didn't seem to actually reflash the firmware, I downloaded OJ3 stock ROM and flashed successfully using Odin, however the phone began acting even more erratically and failed to boot 4 out of every 5 boot loops. I tried flashing OGJ, which failed to boot worse than OJ3. I just flashed OJ2, which seems to be more stable than the other flashes I tried, however I'm still getting sluggish performance, random reboots and crashes of background apps immediately after booting.
At this point I believe it is defective hardware and I should call in the warranty for a new phone.
Has anyone experienced similar issues? Any speculation on the source of the issue? What should I know going into attempting to exchange for a new phone?
Note 5 crash
Yep, have the same problem, but I have not attempted to Flash the Phone yet...
Did multiple factory resets, clear caches... but to no avail. There is no structure or pattern in crash rate. Although it is getting more often day by day...
Found no working sollution, but it feels like there is a bad memory segment or something. Everytime it randomly uses that segment... crash!
Really don't know. Will try to get warrenty fix.
Let me know if you found a sollution on your side?
Cheers,
Wim
kbiscu1t said:
Hi,
I've owned my VERIZON Samsung Galaxy Note 5 since early December and have not rooted the device. Today while taking notes in lecture, the device began displaying notices for crashed background apps (Gmail has crashed, Nova launcher has crashed, etc.) The problem persisted for another hour, even after booting into safe mode. I wiped the cache and factory reset the device, however during setup, Samsung keyboard would crash along with other apps running in the background during setup (One time I got "Samsung Galaxy has stopped working"). The phone started increasingly randomly rebooting since the phone first began to malfunction.
Since the factory reset didn't seem to actually reflash the firmware, I downloaded OJ3 stock ROM and flashed successfully using Odin, however the phone began acting even more erratically and failed to boot 4 out of every 5 boot loops. I tried flashing OGJ, which failed to boot worse than OJ3. I just flashed OJ2, which seems to be more stable than the other flashes I tried, however I'm still getting sluggish performance, random reboots and crashes of background apps immediately after booting.
At this point I believe it is defective hardware and I should call in the warranty for a new phone.
Has anyone experienced similar issues? Any speculation on the source of the issue? What should I know going into attempting to exchange for a new phone?
Click to expand...
Click to collapse
OP here. Made a warranty claim, they seem to have replaced the motherboard as the solution. Complete repair experience from warranty claim to package back at my doorstep was less than two weeks, which is impressive for what I've heard about Samsung's support. Good luck!
Hi Guys,
I have this phone for many years, but suddenly the random reboots started approx 2-3 months ago, running originally KitKat 4.4.4 at this time. Before that I was rooted the phone and I supposed it could be something with that. However, flashing back & factory resets didn't help at all, clearing dalvik caches as well. What I tried up to now:
1. Upgraded/Downgraded the bootloader -- no change
2. Tried different recovery modes -- CWM & TWRP(the current one)
3. Different ROMs -- no change, the sudden restarts persist.
(4. Updated the radio -- the signal got quite better)
Three days ago I've upgraded to Lollipop 5.1.1 (the Cyanogenmod 12.1), the same story continued after a while (different applications installed).
There's one thing for sure: flashing the factories always results into a very stable phone at the beginning, installing some more applications leads to the same state -- random and frequent restarts.
I've checked the hardware -- the power button looks ok, it's definitely not the main cause b/c it reboots without touching! The CPU temp & free memory look quite good too.
Now, the current situation is as follows:
- flashed ROM (official one): 2016-03-03 Poland (T-mobile) 4.4.4 I9305XXUFOL2 I9305TPLFOL2 (seems like the most stable till now)
- installed ATK (Advanced Task Killer) -- configured to kill all applications aggressively when the screen goes off.
For me it looks like the ATK helps much, although I don't know the reason. Also, memory checked, I've executed all kind of possible tests up to the phone -- all appears as OK. Also, I don't know if it's related to the issue but I moved all possible apps installed to the SD card. The internal memory has been formatted via TWRP before the last ROM installation... Does anyone have any idea what could be the reason for the sudden restarts? It restarts even in Safe Mode, without any obvious reason and not touching the phone at all. The CPU load at the times of restart is quite low, the temperature as well. I doubt if the RAM is corrupted or maybe the NAND has some bad blocks. Are there any useful utils for tests that could be executed?
PS: I attach some log file, which I gathered once I was running the Cyanogenmod 12.1 (Lollipop). As I stated above the situation is the same when running 4.4.4 and 5.1.1. Sometimes after such a restart, it sticks in a boot-loop (if I boot manually via the GUI in recovery or download mode it will not).
Current versions:
---------------------
Android: 4.4.4
Baseband: I9305XXUFOA1
Kernel: 3.0.31-4282983/[email protected] #1
Build: KTU84P.I9305XXUFOL2
SELinux: Enforcing
Recovery: TWRP
I beg for your help on this! Cheers!
Same problem here...
Hi there
I'm having this same annoying issue with my Samsung GT-I9305. It suddenly restarts without doing absolutely nothing but looking at the screen or scrolling a text or just sending a sms/whatsapp/whatever.... I started trying to restart the phone (nah) turning it off and back on (nah) changing the battery for another one that I have here with me (nah)... After that, I extracted the SD Card and leave the phone only with internal storage (again, nothing happened but restarting randomly). I tried not installing apps such as FB, even Pebble App or just stopped sycronizing my phone with my Pebble Time via Bluetooth, but with the same and well known result: still restarting suddenly. I have noticed that when Google Play detects that there are few apps with a newer version asking to be updated, the phone restarts too! I tried deactivating this option in Google Play, just letting me to decide when and how to upgrade my apps, but It seems that it still detects the app upgrading needs and keep doing it the same way.
About a year ago, I found the same problem with my phone, but in that time it was related to the power button, it seems that it was pressed all the time and the device felt into a rebooting cycle. I check some blogs and I solved the problem cleaning the button with this electronic cleaning spray. I almost drowned my Samsung but I let it dry for a few hours. It worked fine, until now.
My cellphone is still in Android 4.3 (I9305ZHUCNB1) I don't know why I can't upgrade it to a newer version, even when I see that the 4.4 is available for this model. Right now, I'm thinking about change the cellphone and just forget the whole problem. But I'm just exploring again to see if I can find a last solution that tackles this annoying issue.
Did you manage to solve this problem??
Thanks in advance!
Unfortunately not, I had to buy a new phone. I guess the processor or other element suddenly broke, there's no other explanation to me. Also, as you see no any reasonable support in the forum.. Anyway, wish you a good luck with this.
Not so good here too...
Thank you. But unfortunately for me too... Today my phone went black screened suddenly, when booting only got to Samsung GTI9305 logo... I tried to restart through secure mode and the other one you get pressing power plus home plus volume high, and when tried to do a cache cleaning and rebooting it showed some mmcblk failed issues. So I couldn't do so much to revert this situation. I already bought a new phone, not Samsung of course. I have read that some people had the same problem as me just because they let the battery reach a very low level in one opportunity, and something in the internal memory went broke. So it was a great phone, for three years and half, but it's so bad that it fails this way unexpectedly and without any apparent reason...
Yeh... There's no much support here, especially with old flagship cellphones...
fjpp81 said:
Thank you. But unfortunately for me too... Today my phone went black screened suddenly, when booting only got to Samsung GTI9305 logo... I tried to restart through secure mode and the other one you get pressing power plus home plus volume high, and when tried to do a cache cleaning and rebooting it showed some mmcblk failed issues. So I couldn't do so much to revert this situation. I already bought a new phone, not Samsung of course. I have read that some people had the same problem as me just because they let the battery reach a very low level in one opportunity, and something in the internal memory went broke. So it was a great phone, for three years and half, but it's so bad that it fails this way unexpectedly and without any apparent reason...
Yeh... There's no much support here, especially with old flagship cellphones...
Click to expand...
Click to collapse
Sorry for bothering this thread also... I got success by replacing the display!
Hi guys since yesterday I have problems with my phone
the phone suddenly freezes over without being able to interact.
it restarts on its own but without ever starting the operating system in fact it shuts down and does not turn on again as if the phone had died.
the really strange thing is that the phone was fine Then suddenly he started making this mess.
Yesterday after so many hours of problems I managed to start the phone and now it works well but I am afraid that the situation will repeat itself.
the phone has the bootloader unlocked has root permissions, I followed the guides on this site.
But I have had this phone for two months now and these problems never occurred.
where can i start to understand what the problem is?
Mine suddently become all white, with the interface cut in half and moved up. i could do nothing. nor reboot nor shutdown.
after some minutes it turned back normal. i hope its color os bug and realme will fix it
It appears to be a firmware problem. We hope well.
Today did not give problems. This behavior is really strange, what can I install to understand the root of the problem?
I noticed that if the phone never goes into deep sleep mode the problem does not occur.
Now I am registering the log and as soon as the problem occurs again I go into detail to find out the real reason.
I'm trying to create an automatic script that is launched on the boot that practically never makes the phone sleep.
i'm really desperate the phone started to reboot itself.
I would like to try using a system log recorder but I realized that when I restart the phone these logs are not saved so it is impossible for me to verify the reason.
Can any of you help me out?
the phone freezes and then restarts.
Did you achieve any solution ?
No. I'm disperate.
Why don't you flash stock fw /recovery? Just to make sure it isn't an Hardware problem ?
I try but have this problem
https://forum.xda-developers.com/realme-x2-pro/help/bootloop-realme-x2-pro-rmx1931ex-t4089177
@westenlive
The problem appears only when you use data connection right?
If you try to switch off data and use wifi , you will not notice
The problem is because of the the operator, try another sim provider
Yes, in fact, that could be the problem because a few months ago removing the SIM card the phone did not give more problems
maybe you gave me the solution. I'll try
Ahmed Momtaz said:
@westenlive
The problem appears only when you use data connection right?
If you try to switch off data and use wifi , you will not notice
The problem is because of the the operator, try another sim provider
Click to expand...
Click to collapse
I am now testing the LINEAGE it happened to me this I removed the SIM card and I installed the costum Rom, I made the various customizations and the phone never locked OR restarted.
I inserted the SIM card in the phone worked perfectly, then having messed up with luckypatcher I had to reinstall the Rom.
So I performed the same procedure with the SIM card inserted in the phone and already at the first start it was unstable with reboots.
Currently I have applied for a change of sim card.
As soon as it arrives I will try to remove the sim card Install from scratch The system is to insert the new SIM card only so I can have the mathematical certainty that it is the SIM card
I hope my experience can help someone
This problem seems true, my X2 Pro also faced same issue when enabling cellular data. The phone sometimes loses the signal or the app freezes and perform a phone reboot. X2 Pro is a mid-range flagship phone, and yet this problem should be solved before they start to sell the phone.
Yes this device has many software problems but hardware problems of this kind are not acceptable.
Practically mine has become unusable, as soon as I turn it on after a few minutes of use it start closing the apps by itself.
Then after AN intende use of 30 minutes it start to restart.
This phone is truly incredible
Next time buy ONE PLUS