Hi guys since yesterday I have problems with my phone
the phone suddenly freezes over without being able to interact.
it restarts on its own but without ever starting the operating system in fact it shuts down and does not turn on again as if the phone had died.
the really strange thing is that the phone was fine Then suddenly he started making this mess.
Yesterday after so many hours of problems I managed to start the phone and now it works well but I am afraid that the situation will repeat itself.
the phone has the bootloader unlocked has root permissions, I followed the guides on this site.
But I have had this phone for two months now and these problems never occurred.
where can i start to understand what the problem is?
Mine suddently become all white, with the interface cut in half and moved up. i could do nothing. nor reboot nor shutdown.
after some minutes it turned back normal. i hope its color os bug and realme will fix it
It appears to be a firmware problem. We hope well.
Today did not give problems. This behavior is really strange, what can I install to understand the root of the problem?
I noticed that if the phone never goes into deep sleep mode the problem does not occur.
Now I am registering the log and as soon as the problem occurs again I go into detail to find out the real reason.
I'm trying to create an automatic script that is launched on the boot that practically never makes the phone sleep.
i'm really desperate the phone started to reboot itself.
I would like to try using a system log recorder but I realized that when I restart the phone these logs are not saved so it is impossible for me to verify the reason.
Can any of you help me out?
the phone freezes and then restarts.
Did you achieve any solution ?
No. I'm disperate.
Why don't you flash stock fw /recovery? Just to make sure it isn't an Hardware problem ?
I try but have this problem
https://forum.xda-developers.com/realme-x2-pro/help/bootloop-realme-x2-pro-rmx1931ex-t4089177
@westenlive
The problem appears only when you use data connection right?
If you try to switch off data and use wifi , you will not notice
The problem is because of the the operator, try another sim provider
Yes, in fact, that could be the problem because a few months ago removing the SIM card the phone did not give more problems
maybe you gave me the solution. I'll try
Ahmed Momtaz said:
@westenlive
The problem appears only when you use data connection right?
If you try to switch off data and use wifi , you will not notice
The problem is because of the the operator, try another sim provider
Click to expand...
Click to collapse
I am now testing the LINEAGE it happened to me this I removed the SIM card and I installed the costum Rom, I made the various customizations and the phone never locked OR restarted.
I inserted the SIM card in the phone worked perfectly, then having messed up with luckypatcher I had to reinstall the Rom.
So I performed the same procedure with the SIM card inserted in the phone and already at the first start it was unstable with reboots.
Currently I have applied for a change of sim card.
As soon as it arrives I will try to remove the sim card Install from scratch The system is to insert the new SIM card only so I can have the mathematical certainty that it is the SIM card
I hope my experience can help someone
This problem seems true, my X2 Pro also faced same issue when enabling cellular data. The phone sometimes loses the signal or the app freezes and perform a phone reboot. X2 Pro is a mid-range flagship phone, and yet this problem should be solved before they start to sell the phone.
Yes this device has many software problems but hardware problems of this kind are not acceptable.
Practically mine has become unusable, as soon as I turn it on after a few minutes of use it start closing the apps by itself.
Then after AN intende use of 30 minutes it start to restart.
This phone is truly incredible
Next time buy ONE PLUS
Related
Hello people, first post
I have this little problem that's been bothering me with my new O2X.
When restarting my phone, the SIM Toolkit service, StkAppService - com.android.stk, pops up in service manager, and seem to be running fine. After a while though, the service seem to get stuck on "restarting".
Haven't quite been able to lock down when/why. Seems to be connected to extended periods in sleep, or playing games, but this could be just random.
When shutting down the service manually, everything seems to be just fine, and it won't come back until I for some reason restart the phone again, then it it'll be back to working fine, and after a while stuck on "restarting" again.
Is this something I should care about at all? Just seems to me that having something stuck in a restart loop (could just take a really long time, not 100% sure it's actually looping yet) would drain my battery.
So, to the point. Could this be a fault of the phone itself (making it a warranty case), a bug with Android 2.2 (wait for 2.3) or an issue with my service proivider (in witch case I'll contact them)?.
Been unable to find the answer on my own, and this is my first Android-phone, so I consult you, the wizards.
Update:
Checked with a friend of mine who bought the O2X at the same time as me, and he also has StkAppService stuck on 'restarting'.
And the phone glitched out and refused to fall asleep by itself today. Restart fixed it though, haven't happened again.
Another Problem with STK
My problem with STK is another one:
I have two SIM-Cards installed in a dual-SIM-Card adapter. So with stock ROM switching between both cards via STK works fine.
Now I tried several CM7-based ROMs, but with all ROMs I receive the following error massage when switching to the other SIM (translated from German to English):
We are sorry! The process com.android.phone has been unexpectedly terminated. Pleas try again later.
After that, I can enter the PIN-code of my SIM and it is activated. I´m not able to switch back, when I tap on the app-icon it switches back to home-screen.
Any solution for that? (sorry for my bad English...)
Hi,
two years alter, I am facing the same issue, and XDA developers apparently are not working on including proper STKs with custon 4+ Android Roms.
It's a pity
Chawki
This is more of an answer than a question, I recently had a problem with my phone doing random re-boots, a search through the many forums gave no answers but I saw that there were many with similar problems.I my case I had both dropped my phone with the battery and cover flying off and I was also busy trying a custom ROM install. My first action was to go back to the stock ROM for my phone (Motorola milestone XT720) without rooting, the random reboots continued. The reboot was always back to the initial screen (as with switch on) but the SIM login was not lost after the reboot. I then installed "catlog" to see if I could catch what was causing the reboots, this proved nothing and there were no errors or alarms being logged, I also tried recording the logs through ADB with the same result, it just stopped logging and ADB went off line. I tried changing the SD card and re-formatting the card without success. I tried limiting the CPU speed and voltage without any success, the very last thing I tried was to replace the SIM card with a spare and this cured the fault, placing the SIM in another phone caused problems with that phone. I have now swapped my SIM card and all is fine, the SIM card was working fine most of the time. The moral of this story is if you have reboot problems check the SIM card first and not last.
I hope this helps anyone who is experiencing the same symptoms I had.
10x for sharing this useful information
Mine reboot himself just a few miuntes after poweron
Also was very hot, especially when talking..
My sim card was old, not "3g", i have replaced it, but reboots still continue.
Next plan is to try without sim or with sim from other operator
Thanks for posting the informaiton, will give it a try next time my phone reboots itself.
I do think the SIM is not the issue most of the times.
For Milestone 1, DSI errors cause many reboots. I also experienced more of them when overclocking.
Also, 2.1 stock rom was rebooting like crazy.
Mine reboots once in a while when:
- some APPs are updated
- I connect the USB-cable
- during weather app-update (refreshing weather data)
I had same problem with a vodafone sim. It caused reboots very frequently so yeah it sometimes maybe sim problem although now I have reboots on cm7 rc12 once in two days and I don't yet know the reason.
Sent from my Milestone using XDA App
There are a few reasons:
Apps that overload the RAM,
OC(Heat),
Widgets that overload the CPU so it crashes,
MotoNav(on 2.2),
unstable kernel itself.
i also think, it could be because the kernel
I had this reboot problems at the beginning, lot of reboots maybe 10/15 a day and sometimes 2/3 on the row!!
Tried changing rom (original), tried changing SIM with a newer one (this has decreased much the reboots!), but still having reboots...
Sended back to Moto support, and back to me with same problems...
Now that my GF is using it, with same operator and CM6 no reboots at all...
Maybe the sim or the microSD...
Hope my experience can help someone, i know is "a bit" frustrating issue...
Hi All,
firstly i would like to say that the phone i am having an issue is the HTC One From Telstra in australia....
ok now we have that out of the way...... this phone is my fathers and he needs it for work so me being able to fix it is urgent....
afew weeks ago the phone downloaded an update over 4g and resulted in being corrupted in the download (my father prob drove into a low signal area as he is a truck driver) after this happened his phone started rebooting its self.... it would not get a network connection and it would make it as far as the lock screen and reboot and thats as far as it would go...... it fixed itself up somehow and booted up fine got a network connection and so on.... once i got to the home screen i got a message on screen saying that it attempted to do a software update but the download became corrupt (600+mb download) so i connected to wifi and tried again... 30 minutes later the update was installed and his phone was working good as new...... fast foward 2 weeks to this morning and his phone started playing up again.... this time u could get to the home screen and use it but it would reboot itself again in less than 5 minutes..... and during the time that it is running it isnt detecting the sim card.... ive tried his sim card in my galaxy note 3 and it works without an issue so the sim isnt the problem in any way shape or form... what i need to know is how can i fix this.....
here is what i am thinking of doing
backup his phone
find out how to restore the firmware through recovery (his phone is still under warrenty though so i dont want to do anything to void that)
the one problem i have is that i can not get a backup of this phone because it reboots itself..... any ideas??? i will love u guys forever if your able to help?
Thanks
or failing that is there any way i can restore the firmware without losing data on the internal storage?
Go to warranty. Most of things you do here will void warranty.
Hi guys,
Earlier i found out that my sim card was the one responsible for the sudden reboots of my Xperia T. Does anybody know how to fix this? I am currently on stock JB 4.3 with locked boot loader.
Thanks for the help :laugh:
Hi there,
I would like to post my 2 cents here too, cause this is bug or whatever it is so annoying that I want to smash my Xperia against the wall.
It started shortly after I upgraded my Xperia T to 4.3 (.295). First I thought it is caused by wrong USIM placement, but even if I pull it out and follow the click to be sure it is placed properly, reboots appear from time to time. I was trying to track the source of this with "standard" steps like factory reset, installing apps and do settings without using Backup&Restore app, testing another USIM however without success, using phone with/without microSD card. I even upgraded to latest bugfixing .199 today but those damn reboots persists.
Maybe these observations will help to solve this issue:
- reboots appear usually after using apps using internet connection (mostly local news, gmail, Chrome etc) and, whats interesting, when screen is off
- mostly when on HSPA, not wi-fi
- when I play music, using PowerAmp, not tested on other mainly because I have no other installed
- sometimes after the call
- once or twice it happened when unlocking the phone
- reboots stops only if battery is totally drained or if I notice smell of the the burning flesh of my thigh and I put my screen on/or reinsert USIM.
I will observe more, but Im loosing patience
There were no reboots when on stock 4.1.2 with locked bootloader with root. I also had to turn off SIM card lock, because I need to be reachable. I like this phone, 4.3 is nicely done but this is driving me mad. I consider to downgrade and visit my local vendor, but beforehand I decided to ask community.
Sorry if this is discussed somewhere else here, I just spotted this post and added my POW. Thanks for your help
it may related to the battery
Sent from my Xperia T using xda app-developers app
daemin said:
Hi there,
I would like to post my 2 cents here too, cause this is bug or whatever it is so annoying that I want to smash my Xperia against the wall.
It started shortly after I upgraded my Xperia T to 4.3 (.295). First I thought it is caused by wrong USIM placement, but even if I pull it out and follow the click to be sure it is placed properly, reboots appear from time to time. I was trying to track the source of this with "standard" steps like factory reset, installing apps and do settings without using Backup&Restore app, testing another USIM however without success, using phone with/without microSD card. I even upgraded to latest bugfixing .199 today but those damn reboots persists.
Maybe these observations will help to solve this issue:
- reboots appear usually after using apps using internet connection (mostly local news, gmail, Chrome etc) and, whats interesting, when screen is off
- mostly when on HSPA, not wi-fi
- when I play music, using PowerAmp, not tested on other mainly because I have no other installed
- sometimes after the call
- once or twice it happened when unlocking the phone
- reboots stops only if battery is totally drained or if I notice smell of the the burning flesh of my thigh and I put my screen on/or reinsert USIM.
I will observe more, but Im loosing patience
There were no reboots when on stock 4.1.2 with locked bootloader with root. I also had to turn off SIM card lock, because I need to be reachable. I like this phone, 4.3 is nicely done but this is driving me mad. I consider to downgrade and visit my local vendor, but beforehand I decided to ask community.
Sorry if this is discussed somewhere else here, I just spotted this post and added my POW. Thanks for your help
Click to expand...
Click to collapse
mine was the opposite, reboots all the time when tethering unless I kept the phone on charge on stock 4.1.2. now on 4.3 and only had two reboots after heavy usage, but the phone wasn't on charge and was hot.
Looks like the reboots are caused by handover between 2G and 3G networks. I have set my T to stick on the 3G only and reboots have disappeared. Two days without single reboot
However I have found strange dots on the display recently, like some layer of the display is too thin and light is bit brighter in these parts, so I need to pay a visit to my vendor anyway.
Theme
Hello. I updated to 4.3 rooted ROM, and always restarted and I cant start the phone when is SIM in. Tried reinstall via CWM, nothing helped. And... yes.. maybe installed programs caused this boot loop, try install step by step program to program and succes. I found Woody theme. When I setup this theme, phone cant process Sim pin code section at start. Deleted theme helped me, and now work fine Darklord Rom
Well, I have finally isolated issue and it is not related to cellular handovers. Reboots are caused by faulty mechanism holding SIM card in place. Despite I hear and feel obvious "click" indicating SIM card is in place and mounted, it is not. After undefined time SIM card gets loosed and you can take it out very easily. Not sure if this is just me or it is a construction issue, but I saw too many posts regarding reboots. Time to check guts of your Xperia folks..
daemin said:
Well, I have finally isolated issue and it is not related to cellular handovers. Reboots are caused by faulty mechanism holding SIM card in place. Despite I hear and feel obvious "click" indicating SIM card is in place and mounted, it is not. After undefined time SIM card gets loosed and you can take it out very easily. Not sure if this is just me or it is a construction issue, but I saw too many posts regarding reboots. Time to check guts of your Xperia folks..
Click to expand...
Click to collapse
This reboot issue start happening to me just last night, no Wi-Fi no 3G, just using "UBreader" (reading a ebook, obviously ) before sleep... it reboots 3 times within an hour calling for "sim/usim card removed"... After third reboot, I open the card holder and removed SDcard, nothing happen, then I remove the sim card and did it again [the reboot] this time on porpuse, so... yeah, I think what @daemin says is true, the mechanism for holding sim card gets loose after a while... sad but true...
Maybe, when holding the phone, we press to hard on that side without noticing and that cause the problem, I don't know... but this morning I check at running apps and all or mostly all say 7 hours "running" so I think phone didn't reboot after I left it there for sleep... who knows...
ATT auto updated my phone. Everything seems to work like it should except that the area next to my sim card is hot enough to burn me. If I put my phone in airplane mode everything is fine. My battery life is less than 4hrs. I have done a factory reset with no success. I want to install a custom rom but I cannot find a root for this new version. Is there any way to install a new rom with no root?
luxveritas said:
ATT auto updated my phone. Everything seems to work like it should except that the area next to my sim card is hot enough to burn me. If I put my phone in airplane mode everything is fine. My battery life is less than 4hrs. I have done a factory reset with no success. I want to install a custom rom but I cannot find a root for this new version. Is there any way to install a new rom with no root?
Click to expand...
Click to collapse
I am also having the same issues. I thought it was a hardware problem, but after seeing your post I'm suspecting it is something else. I even went to the AT&T store to get a new SIM just in case that was the issue. It suxs, my phone is getting intermittent network connectivity and the right side of the phone is roasting. I also performed a factory reset to no avail... Anyone else having this issue?
I am having the exact same issue. Its basically made my phone unusable. Once the phone starts connecting/talking it gets very hot and i lose cell service. It like the cell radio starts working overtime, over heats and stops working . I have to put it in airplane mode t get the phone to cool down. Not sure what to do since it seems like a software issue. All started after the update.
krperegrin said:
I am having the exact same issue. Its basically made my phone unusable. Once the phone starts connecting/talking it gets very hot and i lose cell service. It like the cell radio starts working overtime, over heats and stops working . I have to put it in airplane mode t get the phone to cool down. Not sure what to do since it seems like a software issue. All started after the update.
Click to expand...
Click to collapse
Since my phone is unusable and there is nothing I can do software wise (Installed all AT&T updates and performed factory reset), I decided to call Samsung and put the phone in for a warranty repair. We shall see what happens after the 9 days it takes them to make repairs. Guessing that they wont actually troubleshoot the issue, just verify nothing is physically wrong with the phone, liquid spill, drop damage, etc. and then just send me a clean referb.
Success!!!
I performed a factory reset and set the phone up as a new phone ignoring my backups. I installed all the updates and everything is working again.
The locked bootloader on this phone is bull****. ATT/Samsung broke my phone with an update and I could not install root to fix it myself. I will only buy apple or google phones from now on. I hope that the companies that make the OS might be a little more careful with their updates.