please help can´t install apps from google play - Moto X Q&A

well thats it i can´t install apps or games from play store even can´t download music from google play, I get root trough rock my moto then some problems appear (bootloop) so i dont know how to solve it and i did a factory reset then everything was ok, but i never can download any apps or get some update for the apps that i already have any ideas? I have cleared the cache partition, cache of play store, cache of google services, uninstalled those apps,force detention etc but notingh works so I hope some one can help, I have the version of Mexico xt 1058 and the firmware is 139.12.35 android 4.2.2, thanks in advance

Did it throw any error? Are you on a wifi network?

Clear all data from the play store, not just cache. If that doesn't work, restore to stock. You can back up your apps with helium or titanium backup.
Sent from my XT1058 using Tapatalk

bongostl said:
Clear all data from the play store, not just cache. If that doesn't work, restore to stock. You can back up your apps with helium or titanium backup.
Sent from my XT1058 using Tapatalk
Click to expand...
Click to collapse
Already have erased the full data of any apps from google but nothing,I cant go back to stock because the last firmware for my bootloader is an older version so i cant go to do downgrade (i think) i tried that but that only stopped the bootloop, i have downloaded an external apk of root cheker and its says i have root access

dicarli said:
Did it throw any error? Are you on a wifi network?
Click to expand...
Click to collapse
Yes i am on WiFi network I can only download apps from my data plan but isn't unlimited so I really need download apps from WiFi

well I´ve faound something here... I can´t only download apps on my wifi network but on another networks I easily download apps so that indicates it´s a problem with my wifi right? x)

Related

[Q] Help - Market hanging in 'starting download' status

Before we start... yes, I have searched the forums and thats why I've started this thread.
Setup: CWM, VEGAn 5.1, Titanium Backup and Root Explorer
EVERYTHING is working except for this...
I have run the market fix step by step (http://forum.xda-developers.com/showthread.php?t=845175) and have access to the full market. I can even get all the way to initiating the download of the app. However, when the download starts, it just hangs in 'starting download...' and does nothing. It doesnt download or install, just hangs.
This seems to be a known issue with phones with no answer...
http://forum.xda-developers.com/showthread.php?t=790611
http://forum.xda-developers.com/showthread.php?t=782316
I have run multiple reboots in combination with data/cache wipes using app manager and CWM. I'm sure that I'm missing something but I have no clue what it is. Help is greatly appreciated?
suavebrotha said:
Before we start... yes, I have searched the forums and thats why I've started this thread.
Setup: CWM, VEGAn 5.1, Titanium Backup and Root Explorer
EVERYTHING is working except for this...
I have run the market fix step by step (http://forum.xda-developers.com/showthread.php?t=845175) and have access to the full market. I can even get all the way to initiating the download of the app. However, when the download starts, it just hangs in 'starting download...' and does nothing. It doesnt download or install, just hangs.
This seems to be a known issue with phones with no answer...
http://forum.xda-developers.com/showthread.php?t=790611
http://forum.xda-developers.com/showthread.php?t=782316
I have run multiple reboots in combination with data/cache wipes using app manager and CWM. I'm sure that I'm missing something but I have no clue what it is. Help is greatly appreciated?
Click to expand...
Click to collapse
Just had it happen on my phone. I fixed it by going into applications and clearing the data from google services framework. Then reboot...
Mine does this if I try to use it from work. The firewall allows normal web, and transparently proxies FTP so I'd think it would work, but it doesn't.
sign into google talk and all should be well... google's market depends on gtalk service - signing into gtalk should do it for you.
Sent from my VEGAn-TAB-v1.0.0B5.1 using Tapatalk
On to something...
TheTruth said:
sign into google talk and all should be well... google's market depends on gtalk service - signing into gtalk should do it for you.
Sent from my VEGAn-TAB-v1.0.0B5.1 using Tapatalk
Click to expand...
Click to collapse
Thanks for the heads up. You are right that it is dependent on GTalk, but I think I've stumbled across the main issue. When I connect to someone's else's wifi (couple of people in my apt complex have left their routers unprotected), I don't have any issues connecting to gtalk or market. So obviously, my gtab is having an issue with the connection through my network/firewall/<insert idea>, I'm assuming.
Are there any known network/firewall issues with connecting to gtalk or the market?
I'm running TnT Lite 3.1 and finally got all the apps to load up on market using the "market fix" that you tried as well, but am stuck on "starting download" as you are. Although it's possible that it has something to do with the router, I turned the firewall on my router completely off and still hangs. I wish we could figure this one out.
Just know you are not alone.
drtbar said:
I'm running TnT Lite 3.1 and finally got all the apps to load up on market using the "market fix" that you tried as well, but am stuck on "starting download" as you are. Although it's possible that it has something to do with the router, I turned the firewall on my router completely off and still hangs. I wish we could figure this one out.
Just know you are not alone.
Click to expand...
Click to collapse
I don't know if this will help but I have seen that a couple times and have found that if I tap on the app that is stuck it will go back to the menu asking if you want to install like you would see when you first tried it. Say ok, it will start to download again. Seems most times it will then download.
I have in the past had apps just stay stuck. Only thing that I could ever do to fix that was to clear the data from the Google services framework, and reboot. Kind of like doing the market fix again.
Try clearing cache for the downloader. It could be there is a bad file "stuck" there that it is trying to resume...
It's even possible that there is a zero byte file there with perms wrong...happened to me once after switching ROMs
How do you sign into gtalk? Is it already installed in TnT by default? I don't see an icon for it.
Are you running a custom rom or stock. Stock has no Google Apps
TheTruth said:
sign into google talk and all should be well... google's market depends on gtalk service - signing into gtalk should do it for you.
Sent from my VEGAn-TAB-v1.0.0B5.1 using Tapatalk
Click to expand...
Click to collapse
market, like any other google app (including talk), depends on GoogleServicesFramework
thebadfrog said:
Are you running a custom rom or stock. Stock has no Google Apps
Click to expand...
Click to collapse
I'm running TnT Lite, version 3.1 I believe.
I can obviously navigate to the main page google.com/talk, but don't see a link there to install for android/gtab. If my market worked I could probably install from there, but that's the whole reason I'm messing around with talk. Still can't get my market to install anything, despite market fix, clear this, clear that, etc.
You can reinstall TnT rom without wiping data/cache. I would wipe cache. The gTalk app (Talk) should have installed with TnT lite. This will reinstall everything in the rom wothout wiping your data. You may still have to wipe data/cache but you can try it in steps
thebadfrog said:
You can reinstall TnT rom without wiping data/cache. I would wipe cache. The gTalk app (Talk) should have installed with TnT lite. This will reinstall everything in the rom wothout wiping your data. You may still have to wipe data/cache but you can try it in steps
Click to expand...
Click to collapse
Ok I found talk and cannot login. Says "could not connect to server. Will retry shortly." I confirmed my internet is working as I can connect with the browser. I can also still connect to Market, find apps, but cannot get them to download. I've cleared the data in Google services framework and rebooted several times with no solution. ARGHH!!
drtbar said:
Ok I found talk and cannot login. Says "could not connect to server. Will retry shortly." I confirmed my internet is working as I can connect with the browser. I can also still connect to Market, find apps, but cannot get them to download. I've cleared the data in Google services framework and rebooted several times with no solution. ARGHH!!
Click to expand...
Click to collapse
Sorry if you have already done this but....I would backup my apps and THEIR data with titanium backup and do a complete reinstall. Wipe data/ factory reset and then install the rom again. Restore your apps and their date with Titanium. Don't restore system data with Titanium.
thebadfrog said:
Sorry if you have already done this but....I would backup my apps and THEIR data with titanium backup and do a complete reinstall. Wipe data/ factory reset and then install the rom again. Restore your apps and their date with Titanium. Don't restore system data with Titanium.
Click to expand...
Click to collapse
Ok will try that and get back to you. I don't really have to backup anything, will just do a wipe and reinstall. Thanks for your help.
Well chit. I downloaded the new TnT 4.1 and figured I'd give that a try.
Restarted w/ clockworkmod .08, cleared cache, cleared data, then installed TnT.
After booting back up some of the buttons weren't working, couldn't type in my wireless password, it would keep jumping to the home screen, then I couldn't shut down, power button would not turn the damn thing off.
Copied the TnT 3.1 update.zip back to the sdcard. Went into settings and did a data reset/wipe and finally it shut down.
So I restarted with clockwork mod again and wiped cache and data reset, loaded TnT 3.1 and let it boot up.
Was able to enter wireless password and get that going and confirmed the internet was working. Then went to market and or course it was not working. So did market fix, after installing titanium backup. Had to reboot a few times after force stopping google services and market, and wiping cache/data (from within settings) each time and finally all the apps showed up in market.
However, still unable to get anything to install.
Tried to login to google talk with same result.
I'm now thinking it must be something with my firewall as the first user mentioned. Going to try it on another connection and let you guys know.
I can confirm that it is something to do with my firewall. Finally tried market on another connection and it downloaded right away. Now I have to get verizon to give me a new router. DOH!
EDIT Now I can download from market just fine from my original location. It seems that once I downloaded the first time from a different location, now it is all working.
Anyone have apps that download and not install? I've been having this problem, before my memory even got low for apps so I wiped everything and reinstalled my apps and had less then half a gb of apps.
Things seemed good but today it started happening again, apps will hang in downloading or will download and not install.

[SOLVED] Problems with Google Play 3.5.15

So, recently I noticed that my Market (or Google Play, whatever you want to call it...) got updated to version 3.5.15. Since then, I'm not able to download some free apps like the newest Angry Birds (space) for example. It keeps saying that there is some kind of purchasing problem even though the app is free? This also happens with a few other apps...
The strangest thing is that I can download some other apps like Coin Dozer with the newest version, and I can't even update every app. I mean, I can update some of them, but I can't update Superuser for some reason...
I'm using the latest Temasek's KANG with the latest kernel from vadonka. (HOC LITE OTF 48MB). And I was wondering if this problem is related to the market version.
EDIT: So, I figured that I can only download apps from the Play Store I previously downloaded before. With other words, apps I once installed but then removed. (like Coin Dozer).
Thx for taking your time!
UPDATE 1:
So, after messing around a bit I finally managed to solve this problem. First I deleted all the updates and installed the market apk 3.4.4. Afterwards I made sure that the apk wouldn't update itself again with the help from this thread: http://forum.xda-developers.com/showthread.php?t=1431341
Now I got a functional Market again. It's not the latest, but at least it's working normally again. I know it didn't really solve the problem with Market 3.5.15, which is a pity because I kinda liked the new updates. But, Hey, you win something and you lose something.
UPDATE 2:
Finally, after the help from UnityCake (Thanks bro! ) , I managed to solve this problem and now I've got Market 3.5.15 working again! .
Thanks you guys for your help!
I really appreciated it!
I have the same configuration and all works fine. Try to reinstall the rom
or you could try clearing your market cache if you haven't already, failing that boot into recovery and wipe cache & dalvik there. or.. uninstall the market updates, and let it update again later =)
I have the same configuration and all works fine. Try to reinstall the rom
Click to expand...
Click to collapse
Do you also have Play Store 3.5.15? And it works fine on your phone?
or you could try clearing your market cache if you haven't already, failing that boot into recovery and wipe cache & dalvik there. or.. uninstall the market updates, and let it update again later =)
Click to expand...
Click to collapse
Hmmm... I already tried wiping cache and fixing the permissions. I'm pretty sure the problem is related to this specific version because previous versions were working fine for me. But I will try it, thanks for the tips!
EDIT: I tried wiping the cache of the market application and the problem still persists. Also, I deleted the updates and let the Market app update itself again to 3.5.15 and the problem still isn't gone. I'm pretty sure the problem is related to this Play Store version.
I had a big bug with latest version a couple of days ago, I couldn't instal anything and all installed apps vanished from market menu.
I erased my Google account from the phone and set it again and all was ok then.
Yes it's the same version
Envoyé depuis mon Optimus 2X avec Tapatalk
Striatum_bdr said:
I had a big bug with latest version a couple of days ago, I couldn't instal anything and all installed apps vanished from market menu.
I erased my Google account from the phone and set it again and all was ok then.
Click to expand...
Click to collapse
So I suppose you need to erase your Google account with the 'accounts & synchronization' option in settings. However when I try to do that, it says I only can delete my account by doing a factory reset in the 'Privacy' option. My question is, isn't there an easier way to delete my Google account, without losing all my data?
Maybe try to re-install/flash Google Play Store. We have the same ROM and KERNEL, but, I don't have any problem with the latest Market. Hope it helps.
mrgian said:
Maybe try to re-install/flash Google Play Store. We have the same ROM and KERNEL, but, I don't have any problem with the latest Market. Hope it helps.
Click to expand...
Click to collapse
Hmmm... Tried that already, didn't work out... thx for your reply anyway
SP1996AC said:
So I suppose you need to erase your Google account with the 'accounts & synchronization' option in settings. However when I try to do that, it says I only can delete my account by doing a factory reset in the 'Privacy' option. My question is, isn't there an easier way to delete my Google account, without losing all my data?
Click to expand...
Click to collapse
Yes that's what I did and had no problem to unset it... Strange...
Striatum_bdr said:
Yes that's what I did and had no problem to unset it... Strange...
Click to expand...
Click to collapse
Hmmm.... Okay, then I will factory reset my phone and reflash everything and see if that works... I can always restore my apps with Titanium Backup, so it's not a real big problem anyways.
UPDATE: So after a factory reset and a total reflash, Play Store 3.5.15 still doesn't work . It asked for permission when I opened the app for the first time and then it worked for a short time. Afterwards it asked again for the same permission and I accepted again and now I have the same problem as before. I'm clueless right now, any idea guys?
weird.. if you did a factory reset and reflashed it, the issue must be fixed. maybe its a rom issue or kernel?
Sent from my Optimus 2X using XDA
mrgian said:
weird.. if you did a factory reset and reflashed it, the issue must be fixed. maybe its a rom issue or kernel?
Sent from my Optimus 2X using XDA
Click to expand...
Click to collapse
Unlikely, I mean, you've got the same combination as me, like many others and it works fine on your phone and on the phones of everyone else. I really don't know what the problem is . Anyway I managed to fix this problem (sort of) so I got a decent market again .
SP1996AC said:
Unlikely, I mean, you've got the same combination as me, like many others and it works fine on your phone and on the phones of everyone else. I really don't know what the problem is . Anyway I managed to fix this problem (sort of) so I got a decent market again .
Click to expand...
Click to collapse
nice to hear that. is it fixed now?
Sent from my Optimus 2X using XDA
mrgian said:
nice to hear that. is it fixed now?
Sent from my Optimus 2X using XDA
Click to expand...
Click to collapse
Not completely, I reverted back to market 3.4.4 and made sure it wouldn't update itself anymore. So, I didn't solve the problem with Market 3.5.15, but I got at least a functional Market again.
Market "Error Processing Purchase" Fix
SP1996AC said:
Not completely, I reverted back to market 3.4.4 and made sure it wouldn't update itself anymore. So, I didn't solve the problem with Market 3.5.15, but I got at least a functional Market again.
Click to expand...
Click to collapse
I had this same issue. The quickest way to fix Market 3.5.15 is to:
1. Erase data for google play and Google Services Provider
2. Enter Recovery --> Advanced --> Fix Permissions
So now I can download apps on 3.5.15 without downgrading
UnityCake said:
I had this same issue. The quickest way to fix Market 3.5.15 is to:
1. Erase data for google play and Google Services Provider
2. Enter Recovery --> Advanced --> Fix Permissions
So now I can download apps on 3.5.15 without downgrading
Click to expand...
Click to collapse
YES!!!
This solved my problem! Thanks man!

[Q] I messed up my Google Play Services - need help

Hi there, I messed up a bit
Im on CM11 M11 Snapshot, Unlocked bootloader on my SP and I caused a problem with Google Play Services, I tried to integrate the updated APK into the system partition using Titanium Backup, it froze and couldn't finish the operation and now I cant seem to get onto the Play Store to update services. Ive tried clearing data/cache for Play Store, Services, and account manager, Ive tried removing my Google account and re-adding it (Didn't work at first, but now I'm signed in) and Ive tried removing those 3 apps and then re flashing the Gapps package but there is always an error with Google Play Services and it requires an update from Play Store but it cant connect to it because of the problem Ive created with Services.
Does anyone have any suggestions on how to fix this? I don't want to wipe my Data partition / do a factory reset as Ive spent the past week setting up the phone and getting all the apps back that I needed.
I have been in the same way, messed my gapps so bad that one day. The fix is easy. All you need to do is wipe the system, and then flash the gapps again. No need to wipe data.
TechnoSparks said:
I have been in the same way, messed my gapps so bad that one day. The fix is easy. All you need to do is wipe the system, and then flash the gapps again. No need to wipe data.
Click to expand...
Click to collapse
Thanks for this, I didnt think to wipe system, seems so obvious now
donk165 said:
Thanks for this, I didnt think to wipe system, seems so obvious now
Click to expand...
Click to collapse
Great it worked out for you!
TechnoSparks said:
I have been in the same way, messed my gapps so bad that one day. The fix is easy. All you need to do is wipe the system, and then flash the gapps again. No need to wipe data.
Click to expand...
Click to collapse
Wait? What? Won't kill boot/bootloader/rom doing that?
However I've the same problem: play services (all google apps, drive, maps, youtube) stopped to work. They start but can't connect to google account.
So I tried clearing its data and cache, but nothing. I removed the account and now I can't create it anymore: it says there's a problem communicating with google servers.
Install apps from playstore site, gives a 906 error.
Raffhell said:
Wait? What? Won't kill boot/bootloader/rom doing that?
However I've the same problem: play services (all google apps, drive, maps, youtube) stopped to work. They start but can't connect to google account.
So I tried clearing its data and cache, but nothing. I removed the account and now I can't create it anymore: it says there's a problem communicating with google servers.
Install apps from playstore site, gives a 906 error.
Click to expand...
Click to collapse
No, it wont kill the ROM. But beware, you will need to reflash the ROM zip and gapps.
I didn't mention it in the quoted post, but that guy understood me lel
Well, I was pretty sure. XD
I'll backup, install rom, gapps, reboot, rom update, reboot
I'm really start to hate the play services ahahah

Google Play Store "No Connection"

Dear all,
I have a LG G Flex,. it was rooted and I unrooted it using SU Unroot method.
Google Play store was working fine on wifi etc. But few days back, it has stopped working.
I tried clear cache, gmail account removal and re-add. I can't do Host file method as its un-rooted now. I don't want to do FACTORY RESET.
Any other way to fix this?
Please help!
Maybe installiert another Google play service/framework?
KhizerK3 said:
Dear all,
I have a LG G Flex,. it was rooted and I unrooted it using SU Unroot method.
Google Play store was working fine on wifi etc. But few days back, it has stopped working.
I tried clear cache, gmail account removal and re-add. I can't do Host file method as its un-rooted now. I don't want to do FACTORY RESET.
Any other way to fix this?
Please help!
Click to expand...
Click to collapse
Try adding another gmail account to your phone and then choose the new account in the playstore app..once everything loads, choose your original account back...should work

No maps in any app

Hello.
Got a problem with the p20 pro, any app that i try to download to use as a traning app will not display any map, Just a Black screen or window, some times with the text "Google service are updating". There is no update going on and every app is updated. Any one have the same problem or a solution to this?
Aunen said:
Hello.
Got a problem with the p20 pro, any app that i try to download to use as a traning app will not display any map, Just a Black screen or window, some times with the text "Google service are updating". There is no update going on and every app is updated. Any one have the same problem or a solution to this?
Click to expand...
Click to collapse
Try this - go to Settings / Apps, turn on "Show system processes", then under Google Play Services / Storage / Manage Space cleared all data. Now everything should work
JadranB said:
Try this - go to Settings / Apps, turn on "Show system processes", then under Google Play Services / Storage / Manage Space cleared all data. Now everything should work
Click to expand...
Click to collapse
Thanx!! I only deleted the other one, stupid of me not to try harder.
JadranB said:
Try this - go to Settings / Apps, turn on "Show system processes", then under Google Play Services / Storage / Manage Space cleared all data. Now everything should work
Click to expand...
Click to collapse
Aunen said:
Thanx!! I only deleted the other one, stupid of me not to try harder.
Click to expand...
Click to collapse
I had the same issue and did figure out that play services needed clearing etc. however, after restarting the device the problem re-occurred. Ended up getting my device replaced - just checked and the new one has the same issue! I'm seriously thinking about getting rid now.
spireitexi said:
I had the same issue and did figure out that play services needed clearing etc. however, after restarting the device the problem re-occurred. Ended up getting my device replaced - just checked and the new one has the same issue! I'm seriously thinking about getting rid now.
Click to expand...
Click to collapse
Strange, I've never ever had any issues after I did this cleaning, even after multiple restarts. Maybe you could try cleaning cache partitions from Recovery (shut the phone, then Power On + Volumw Up, there exist option for cache cleaning)
JadranB said:
Strange, I've never ever had any issues after I did this cleaning, even after multiple restarts. Maybe you could try cleaning cache partitions from Recovery (shut the phone, then Power On + Volumw Up, there exist option for cache cleaning)
Click to expand...
Click to collapse
I had a thought.....I was on the beta programme for play services so I thought I would opt out of that and revert to standard. Unfortunately, that didn't work either. Sorry to bother you but could I ask what version of play services you have installed and also what firmware version you are on, please?
spireitexi said:
I had a thought.....I was on the beta programme for play services so I thought I would opt out of that and revert to standard. Unfortunately, that didn't work either. Sorry to bother you but could I ask what version of play services you have installed and also what firmware version you are on, please?
Click to expand...
Click to collapse
Google Play Service is regular 12.6.73 version, and firmware is B120 for L-29 C432 (European)
JadranB said:
Google Play Service is regular 12.6.73 version, and firmware is B120 for L-29 C432 (European)
Click to expand...
Click to collapse
Thanks. My play services is the same version but my firmware is 103 for L-09 C782.
spireitexi said:
Thanks. My play services is the same version but my firmware is 103 for L-09 C782.
Click to expand...
Click to collapse
Well then it could be really problem with firmware. But i still suggests that you try to clear Cache partition from Recovery
JadranB said:
Well then it could be really problem with firmware. But i still suggests that you try to clear Cache partition from Recovery
Click to expand...
Click to collapse
Yeah, could be a firmware problem but there's no update for my firmware either OTA or on firmware finder (there is an unapproved one, however). I have tried clearing the cache partition in recovery before but it's worth another go I guess.
---------- Post added at 12:42 PM ---------- Previous post was at 12:35 PM ----------
Well, that didn't work! Guess I'll either have to wait for a firmware update, pay to use funkyhuawei, or send the damn thing back again.
No real solutions for now https://productforums.google.com/forum/#!topic/play/xfLz_9emKs0
antoniovj1 said:
No real solutions for now https://productforums.google.com/forum/#!topic/play/xfLz_9emKs0
Click to expand...
Click to collapse
Cheers for this. Glad it's not just me.
If someone wants to follow the bug status: https://issuetracker.google.com/issues/79405933
This is google problem. It started on 12.6.73 version of play services.
otonieru said:
This is google problem. It started on 12.6.73 version of play services.
Click to expand...
Click to collapse
Updated to .120a firmware Play Services 12.6.73 on a CLT-L29(C636) and all is good (also rooted with Magisk and TWRP install with safteynet passed)
Used firmware finder to get 120a (was not approved but downloaded it), renamed the files to match HuRupdate tool needs, moved a copy of twrp renamed as recovery.zip into the same folder, out to TWRP and flashed HrUpdater.zip.
Sat for a while on radio update, then ran througth the rest.
On reboot, cleared out Play Services cache and storage, and it works, rebooted several times and its still working
Note: The firmware is not officially approved yet on my device (IMEI check 'computer say no'), !!so at your own risk!! Read in other threads that people have done the same and its working now for them.

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