Activating T-Mobile MotoMaker Variant - Moto X Q&A

Well, I searched a bit and couldn't find what I was looking for, so my question is, has anyone ordered the T-Mobile version and successfully activated it online through the T-Mobile website? If so, how did you do it? When I go to the activation page, it's asking for an "activation code" that I don't seem to have. I'd really like to save myself from having to go to the T-Mobile store to get it up and running, but it looks as though that's going to be my only option.

shkrmkr said:
Well, I searched a bit and couldn't find what I was looking for, so my question is, has anyone ordered the T-Mobile version and successfully activated it online through the T-Mobile website? If so, how did you do it? When I go to the activation page, it's asking for an "activation code" that I don't seem to have. I'd really like to save myself from having to go to the T-Mobile store to get it up and running, but it looks as though that's going to be my only option.
Click to expand...
Click to collapse
What you want to do is call T-Mobile on your current mobile phone (their 611 number) and tell them that you want to activate your new phone that came with a smaller T-Mobile simcard. They'll ask you for the 890 code on the new sim card that comes with the phone. Once you give that to them, they should be able to activate the card for you and you should be good. Make sure to call them on your current phone, or whichever phone number you're trying to activate, so they can verify that it is you.
I actually did all of this yesterday. I thought I would have had to go to the store to pick up an new simcard also, but it was that easy. Got it activated in 5 minutes. Have fun!

mik0bil0g said:
What you want to do is call T-Mobile on your current mobile phone (their 611 number) and tell them that you want to activate your new phone that came with a smaller T-Mobile simcard. They'll ask you for the 890 code on the new sim card that comes with the phone. Once you give that to them, they should be able to activate the card for you and you should be good. Make sure to call them on your current phone, or whichever phone number you're trying to activate, so they can verify that it is you.
I actually did all of this yesterday. I thought I would have had to go to the store to pick up an new simcard also, but it was that easy. Got it activated in 5 minutes. Have fun!
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Awesome! Thanks for the tip! What I want to do is have them port my verizon number and get on their $30/mo. prepaid plan.

Try calling them but I think you can only get the $30 dollar pre paid plan by signing up on the web site,

shkrmkr said:
Awesome! Thanks for the tip! What I want to do is have them port my verizon number and get on their $30/mo. prepaid plan.
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Click to collapse
This is exactly what I want to do is well. You can do it on the website, but what I have been trying to search is if the SIM in the phone will work with the prepaid plan. The paper it comes with says your T-mobile SIM is already in the phone. However, I have no idea if it'll work on the $30 plan. I ordered 2 SIMS from the site today under their prepaid section because I thought nothing came with the phone.
So this is what i'm stuck on. Can I activate the phone online with the $30 plan with the SIM included, or do I need to wait for the ones I ordered & pop them in? Those are the nano SIM starter kit no activation ones on their prepaid site.

scottjb said:
Try calling them but I think you can only get the $30 dollar pre paid plan by signing up on the web site,
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Right, that's why I wanted to do it online. I ended up ordering a new sim from t-mobile which was FREE (nice!) and activated online that way. I'm rock'n and roll'n now!
quickstang said:
This is exactly what I want to do is well. You can do it on the website, but what I have been trying to search is if the SIM in the phone will work with the prepaid plan. The paper it comes with says your T-mobile SIM is already in the phone. However, I have no idea if it'll work on the $30 plan. I ordered 2 SIMS from the site today under their prepaid section because I thought nothing came with the phone.
So this is what i'm stuck on. Can I activate the phone online with the $30 plan with the SIM included, or do I need to wait for the ones I ordered & pop them in? Those are the nano SIM starter kit no activation ones on their prepaid site.
Click to expand...
Click to collapse
I don't know if the sim that comes ships in the phone from motomaker will work. My problem was I couldn't find an activation code for the one that came with the phone. It said you had to call, but the website says you can only do the prepaid plan by activationg online or buying at walmart. I didn't bother calling because by the time i was ready and able to call, the new sim i ordered from t-mobile had arrived in the mail, so I crossed my fingers and tried that one instead. Good news is that it worked. My suggestion would be to do what I did and wait for the new sim to arrive in the mail because it will have an activation code unlike the the motomaker sim. You should just be able to swap the new one in and activate online for the prepaid plan of your choice. I didn't have to mess around with phone settings or anything. It did take about 24-36 hours for them to completely port my number though, so keep that in mind and don't cancel your current plan with your current carrier until the t-mobile phone is completely activated. For awhile, both were active and all calls/ texts were still going to the verizon phone, while I could send texts and make calls from both. Good luck!

Related

Quick Way to Unlock Your ATT Tilt

I just got off the phone with ATT and I got an unlock code over the phone within 2 minutes!!!
Simply call 1-(916)-843-4685 and do what it says and you will talk to a representative. Tell them you are going to England/France/Germany/etc this week and you bought a Tilt and your old phone died and that you have a European SIM with you that you use over there and you need it to work in the Tilt. I just did it and I now have an unlocked phone!
Also, for all of you naysayers, google that phone number and it will show up with the ATT International Support.
Enjoy!
staulkor said:
I just got off the phone with ATT and I got an unlock code over the phone within 2 minutes!!!
Simply call 1-(916)-843-4685 and do what it says and you will talk to a representative. Tell them you are going to England/France/Germany/etc this week and you bought a Tilt and your old phone died and that you have a European SIM with you that you use over there and you need it to work in the Tilt. I just did it and I now have an unlocked phone!
Also, for all of you naysayers, google that phone number and it will show up with the ATT International Support.
Enjoy!
Click to expand...
Click to collapse
You have a SIM unlocked phone. This doesnt mean you can go dumping any ROM on it you want. But yes its a good idea
yeah, the technique works on ur convincing abilities though
@bratag: I'd say SIM unlocking is a much more desired issue as compared to cid unlocking, but then it might vary from person to person..
Quick... somebody try this with an iPhone!!.... *crickets chirping* anyone? *cricket* eh... *shrug* I love my Kaiser :-D
I posted this elsewhere and its documented by others all over.
SIM unlock is very easy. And legal. And actually done by AT&T.
Step 1: Call AT&T @ 1-(916)-843-4685, tell them you travel alot internationally. Ask them to to add the "International Dial" add on to your account (it costs like $6/month). (Note: the reason the number is not a 800 number is because it asumes you are calling from an int'l location, since its their int'l support line. 800 numbers don't work from an int'l location. You can even call the normal 800 # or even call 611 from your phone, and you can get routed to the int'l support line. I recommend you call from a separate line, so you can actually type in the unlock code when they give it to you to confirm it "takes" before you hang up. If you have another company SIM card, you can even test it with them on the phone)
Step 2: Tell them you also travel for extended periods of time and might need to use a local SIM in your phone. And you need an unlock code to do it. Since you have the international plan, they almost always will oblige. (if they don't, hang up, call back, get another rep, and ask again. They will eventually do it)
Step 3: They ask for your IMEI number. And they give you an unlock code.
Step 4: Say thanks to them
Step 5: Go online to your account manager, and remove the Int'l Plan on your features page to cancel it. You will only be charged a pro-rated amount for the feature.
Step 6: Enjoy your SIM unlocked phone.
Bratag said:
You have a SIM unlocked phone. This doesnt mean you can go dumping any ROM on it you want. But yes its a good idea
Click to expand...
Click to collapse
Well my phone is CID unlocked too, but thanks to Pof
ehhhh, slow it please:
what is the difference between SIM Unlock and CID Unlock?
Which is more permanent or more secure?
If I buy an unlocked Kaiser off this website, is it SIM unlocked or CID Unlocked?
thanks, MN
actually sometimes you dont even have to add international call...if you have been with ATT for a while (I'm going to assume 1 yr +) they will either give it to you over the phone, or email you it within a week if they dont have the code for your phone on hand (this is what happened with my 3125, which is still has no free SIM unlock) CID unlocking of course, is a completely different issue...
CID unlocking allows you to flash any carrier's ROM. SIM unlocking allows you to insert any carrier's SIM.
I dont have an ATT number. I just went into a store and bought the phone, and later that night called internation support and they gave me an unlock code, no questions asked (except for imei )
staulkor said:
I dont have an ATT number. I just went into a store and bought the phone, and later that night called internation support and they gave me an unlock code, no questions asked (except for imei )
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Click to collapse
That surprises me - I've ALWAYS had to give my account information, so I'm leaning towards calling B.S. on your description of your experience, unless you told them a number of other things also....
FWIW, the 800# for International Services is: (800) 335-4685 though for exactly your point about dialing 800#s outside the US, most of us have the non 800 # in our phones: (916) 843-4685.
I've never had to add the $5.99/mo discounted international roaming, just make sure that the "normal" international roaming is enabled. (Of course they fvcked that up last time and took me 3 calls from Japan on VOIP to get it fixed.)
YMMV of course,
Richard
rsolomon said:
That surprises me - I've ALWAYS had to give my account information, so I'm leaning towards calling B.S. on your description of your experience, unless you told them a number of other things also....
FWIW, the 800# for International Services is: (800) 335-4685 though for exactly your point about dialing 800#s outside the US, most of us have the non 800 # in our phones: (916) 843-4685.
I've never had to add the $5.99/mo discounted international roaming, just make sure that the "normal" international roaming is enabled. (Of course they fvcked that up last time and took me 3 calls from Japan on VOIP to get it fixed.)
YMMV of course,
Richard
Click to expand...
Click to collapse
Wait AT&T charge for international roaming?
Good grief - what DONT they charge for.
I got my unlock code, but where can i find the instructions? anyone? thanks
Bratag said:
Wait AT&T charge for international roaming?
Good grief - what DONT they charge for.
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Click to collapse
Ha, well actually, of course they charge a huge amount per minute for calls when u are roaming intl'ly. But you can buy a monthly service that brings the cost down per minute. It goes from f'in ridiculous rates to just plain ridiculous per minute rates. But this add-on does make sense if you plan to go overseas for an extended trip. And since its an add-on you can add it / cancel it whenever you need/don't need it. An example of the rates: in some cases its like 2.29 per minute to call without the plan. But with the plan its only 1.99
But at 30 cents per minute, if you make more than 20 min of calls, then you've "saved" money. So, how I stumbled upon getting an unlock code was since I was going to be there for a month, I actually got a local SIM and tried to put it in the phone and they said I could, but they'd have to give me an unlock code, which they did.
You may call BS, but who cares. I did this and it worked. If you want to call BS on this, go ahead. I found this on Howard Forums and thought you guys might like to know. Others have got their unlock code directly from ATT by using this method.
staulkor said:
You may call BS, but who cares. I did this and it worked. If you want to call BS on this, go ahead. I found this on Howard Forums and thought you guys might like to know. Others have got their unlock code directly from ATT by using this method.
Click to expand...
Click to collapse
You are the first person I've heard of getting an AT&T unlock code without being an AT&T customer. Bravo for you if true. (Note that I didn't say the *method* was B.S. - in fact I affirmed it working for me as well! I said doing all that when you "dont have an ATT number" sounded like BS - because I've always been asked for my account information as soon as they answer the phone.)
Richard
Hi,
I'm new in this phoneworld. I wonder if it is possible to buy a AT&T tilt via ebay and nulock her in Belgium. Do you think it is possible?
Kind regards.
I have called twice now to get my SIM unlock code and both CSRs said that because I have had AT&T service for less than 90 days, they can't/won't do it. They say I have to have at least 3 months service. Will try a couple more times but doesn't look good.
bernard.schockaert said:
I'm new in this phoneworld. I wonder if it is possible to buy a AT&T tilt via ebay and nulock her in Belgium. Do you think it is possible?
Click to expand...
Click to collapse
Well, I'm not aware of any verified-working Kaiser unlocking services right now, so I'd say no - not unless the person you buy it from has already had AT&T unlock it.
Richard
YMMV
rsolomon said:
You are the first person I've heard of getting an AT&T unlock code without being an AT&T customer. Bravo for you if true. (Note that I didn't say the *method* was B.S. - in fact I affirmed it working for me as well! I said doing all that when you "dont have an ATT number" sounded like BS - because I've always been asked for my account information as soon as they answer the phone.)
Click to expand...
Click to collapse
Well I got a Tilt on Friday and called this morning to get it unlocked. For grins I bought a brand new $20 GoPhone w/activation kit, activated it, and used that phone # at an Agent store to buy the Tilt no-contract ($530 ugh). Then I called the International Services folks and gave them the GoPhone # and my new Tilt IMEI. I expected a big spiel about the length of time I'd been a customer (as T-mo did to me on a prepaid unlock), a refusal to unlock phones on prepaid (as I'd previously heard from Cingular), or some other such nonsense - at which time I planned to call right back on my loooong-term account and get an unlock code.
Note that the first thing the agent asked was "Mobile number and last 4 digits of SSN". I gave him the prepaid phone # (active for <1wk) and my correct last 4 digits of SSN. He seemed to have trouble getting that combination to take, so I mentioned "This is prepaid, so I didn't think there was a SSN on it...."
To my unending shock, the guy on the other end of the phone then said "Ok, I've got an unlock code for you. Ready?" and read me out the code for my phone. Popped in an old Tesco SIM I had kicking around, entered the code, and wham! Unlocked Tilt.
So there's either some serious YMMV going on at International Services or AT&T has thrown in the towel on unlocking!
YMMV of course
Richard

[Q] AT&T Carrier Unlock Process

I'm going to be travelling to Thailand from the US on Saturday and would like to know if anyone has been successful with calling AT&T and having them give you the carrier unlock code for the Vivid? I'm a long time AT&T wireless customer (since Cingular e.g. 2002ish) and not sure if that helps also?
I just want to be able to have access to data while in Thailand and won't be making any calls so was thinking I could just get a local prepaid sim card to get data the week I'm there. Make sense or is there something else I should do?
All thoughts are welcome!
You can get your Unlock code off of your ATT account. Login to ATT, mouse over "My ATT", then mouse over "Wiress", then click phone/device. The next page it pulls up will be info for your device. You will see a "Unblock Sim" link, click it and it will give you your unlock code and instructions.
Thanks for the info. But where do you enter the puk code. I type it in the dialer and it just dials a number.
* nevermind google does wonders. I need another company's sim to bring up the option.
Sent from my HTC PH39100 using xda premium
That wont allow you to use a different carrier's sim in your Vivid. Its just to unblock your sim if its been locked. To unlock your phone to use on a different carrier you either have to call AT&T or pay to have it done online.
Lutfen said:
You can get your Unlock code off of your ATT account. Login to ATT, mouse over "My ATT", then mouse over "Wiress", then click phone/device. The next page it pulls up will be info for your device. You will see a "Unblock Sim" link, click it and it will give you your unlock code and instructions.
Click to expand...
Click to collapse
I need the phone unlocked, not the sim card. I want to use a carrier in Thailand other than AT&T. I guess I'll suck it up and give AT&T a call to see if they're giving unlock codes for the Vivid yet.
Please post your results from the call. I would like to know if you have any success and what needs to be done.
As jayv81 found out through google, you need another company's sim in order to use the unlock code from ATT. Why is that because your phone is sim locked. Whatever sim you get in Thailand will not work until you go through the unlock process. This process should allow your phone to work in Thailand, verify with ATT though. I had an old Nokia 6230 from Cingular days that I used in Turkey with multiple carriers after I unlocked it using this process.
I called AT&T and they won't provide an unlock code because the phone is still "exclusive" to them. Think I may try one of the websites out there to see if they can generate an unlock code for me. Probably worth $5 or so to give it a shot.
This is probably the most reliable place to unlock it but its a bit more expensive. I went to the site and its on special for about $17 right now.
http://www.youtube.com/watch?v=K1Oa2yy_EGE&feature=youtube_gdata_player
Sent from my HTC PH39100 using xda premium
After a bit of digging around I have a few questions/suggestions -
1 - Did you buy the phone off contract, or with a new line or upgrade discount? If you bought the phone off contract at full price, you have some more pull.
2 - I saw a post on another forum where someone had this issue with previous devices, and the front line rep he spoke with assured him this couldn't be done, but then he asked to speak with Int'l Support, and they were able to do it for him in minutes
3 - Also suggested was to speak with a supervisor and request that a case be opened. Once a case is open with the Case Team, they're more likely to provide you with the unlock code
This is not from personal experience, just some suggestions I've found. As always in these situations, it's best to stay calm and collected, while being assertive at the same time. Screaming and yelling at helpless reps get us nowhere..
Just use ebay 5$ quick and essey most use swiftunlocks and are reliable
I just used this $4.00 service and it literally took 9 minutes for the order to be processed and the unlock code to be sent to me.
http://www.ebay.com/itm/UNLOCK-CODE-For-ATT-HTC-Vivid-Not-Found-IMEI-starting-35629804-/320850117920
They have an online process which is fully automated so it makes this a lot faster.
Oh ya, and the code worked fine with my AT&T VIVID. I have a German SIM card for my business travels and once I put it in my phone it asked for the unlock code. I punched it in and VOILA, it gave me a positive response and said it needed to reboot to complete the process. After the reboot the German SIM card was active in the phone.
Usually, you can unlock your phone six months after you bought your phone.
But I'm not very sure for them can let you go earlier or not. or do they have a temper code for you to unlock your phone.
you can try it, but if you have already bought it for six months, you can unlock it without any questions.

[Q] switching from TMO to Verizon?

Hi, I'm interested in switching my N6 to Verizon from T-Mobile. However I input my IMEI on the VZW website checker and apparently the phone (bought at TMO and allegedly unlocked) is incompatible.
I vaguely recall that to get a non VZW phone onto there network, one ahs to use a previously registered sim from another phone. Anyone know if and how this works?
Is there something that starts with 990?
My verizon nexus 6 order shipment email shows the imei start with 990
Theres a few threads that explain how to do this and more than one way. I did this for my dad. Basically, u need a verizon nano sim activated and jus pop it in.
ilanzo82 said:
Theres a few threads that explain how to do this and more than one way. I did this for my dad. Basically, u need a verizon nano sim activated and jus pop it in.
Click to expand...
Click to collapse
As someone who has done this... it causes other problems because you have an "unknown device" they basically wont let me me changes to my plan because of it. For example enable advanced calling. After *****ing at them for an hour someone said there is a form we can fill out to register your device on our network so it doesn't show that way.... they said it takes 1-3 business days to process and i did it on Friday. If it actually works i will make a post on it. to inform the masses.
JustusIV said:
As someone who has done this... it causes other problems because you have an "unknown device" they basically wont let me me changes to my plan because of it. For example enable advanced calling. After *****ing at them for an hour someone said there is a form we can fill out to register your device on our network so it doesn't show that way.... they said it takes 1-3 business days to process and i did it on Friday. If it actually works i will make a post on it. to inform the masses.
Click to expand...
Click to collapse
First, thanks to the mod for moving this to the Q&A section! I will remember next time...
I actually decided that, if I can, I would like to move to Straight Talk with my Nexus 6. I ordered a $0.99 CDMA activation off their website (with free delivery, I felt this was a cost I could swallow if it doesn't work out!). The Nexus 6 IMEI doesn't get recognized as compatible on ST either which means, I suppose, that they can only activate Verizon-registered IMEIs.
Not sure how to proceed from here though. I have an iPhone 5S which is ex-Verizon (now T-Mobile) from which I could activate the ST service, after which I can put the SIM into the Nexus 6 to see if it works. There are no other options to the ST service I want, so changing service isn't an issue. Are there any other ways to approach this? Perhaps I should do what JustusIV is doing and register the phone with Verizon first?
dialanothernumb said:
First, thanks to the mod for moving this to the Q&A section! I will remember next time...
I actually decided that, if I can, I would like to move to Straight Talk with my Nexus 6. I ordered a $0.99 CDMA activation off their website (with free delivery, I felt this was a cost I could swallow if it doesn't work out!). The Nexus 6 IMEI doesn't get recognized as compatible on ST either which means, I suppose, that they can only activate Verizon-registered IMEIs.
Not sure how to proceed from here though. I have an iPhone 5S which is ex-Verizon (now T-Mobile) from which I could activate the ST service, after which I can put the SIM into the Nexus 6 to see if it works. There are no other options to the ST service I want, so changing service isn't an issue. Are there any other ways to approach this? Perhaps I should do what JustusIV is doing and register the phone with Verizon first?
Click to expand...
Click to collapse
Yeah, I think the easiest way for you would be to just activate your sim card in the iphone and then move the sim card to the Nexus.
I have verizon, and all I had to do was cut my microsim from my previous device down to nano size and put it in the Nexus. The only issue is, like they said above, MyVerizon registers it as a "Non-VZW Device" which can cause issues with making account changes. I'm interested to hear the results of the guy above that says he can fill out a form so it doesn't show up that way.
JustusIV said:
As someone who has done this... it causes other problems because you have an "unknown device" they basically wont let me me changes to my plan because of it. For example enable advanced calling. After *****ing at them for an hour someone said there is a form we can fill out to register your device on our network so it doesn't show that way.... they said it takes 1-3 business days to process and i did it on Friday. If it actually works i will make a post on it. to inform the masses.
Click to expand...
Click to collapse
This was a bust.... more miss information from the crap customer service.
Went through the same thing. Unless your imei starts with 99 it won't be recognized from vzw. However, all the features do work as advertised. I had no problem adding advanced calling 1.0 and changing voicemail options on my account. I bought the phone through a relative that was on t-mo in december. Been on vzw since.

Has anyone unlocked the S6 for use on ATT?

I tried to start the process of unlocking my TMOBILE S6 today - first thing I discovered is that I need to get a new ATT NANO SIM Card - the Note 4 I am using has a Micro SIM - and the S6 uses the smaller NANO SIM CARD.
When I chatted with one of the online "unlock" web sites - they said they are not able to unlock the S6 EDGE because it does not give the user a prompt to enter an unlock code after inserting the ATT Sim Card.
he did not know if this would happen (or not happen) on the regular S6.
I am going to get a nano SD card from ATT and try it today - but after what I heard happened on the S6 Edge - It is not promising - it looks like TMOBILE is trying to close the door on people buying their phones and then immediately using them on ATT or some other provider.
If anyone has any experience they can share it would be helpful - I am going to see what happens later today after I get a new NANO Sim Card from ATT.
Updating my original post -
I have learned (thru attempting to use an ATT NANO SD CARD - that the only way to unlock the TMOBILE N920T at this time is by using a special AP available from TMOBILE - and then it will only work when TMOBILE has authorized it.
Cellunlockers or any of the other web sites that offer codes to unlock your phone will not work as you never are given a chance to enter an UNLOCK CODE.
I don't know if there are any other options - maybe secret samsung codes - or a special app by one of our illustrious developers - but for the time being, if you have purchased a TMOBILE S6 (like I have) and want to use it on ATT - it is not possible.
I would love to hear from any one who has an idea on what can be done about this (if anything) short of getting TMOBILE to give you an Unlock Code.
(I beleive the current policy at TMOBILE is that they won't give an unlock code until after 3 months of service. I might be wrong on that - but I beleive that is the situation.)
Any suggestions
What if i have been using T-Mobile for a few years now and decide to buy the phone full price. Wouldnt that also unlock the phone? My wife uses T-Mobile on her iPhone 5S and i wanted to buy a S6 Edge and pop her sim card in it, wait a few minutes and request the unlock. Would that work?
serialtoon said:
What if i have been using T-Mobile for a few years now and decide to buy the phone full price. Wouldnt that also unlock the phone? My wife uses T-Mobile on her iPhone 5S and i wanted to buy a S6 Edge and pop her sim card in it, wait a few minutes and request the unlock. Would that work?
Click to expand...
Click to collapse
You might be able to do that - best to call Customer Service at TMO
serialtoon said:
What if i have been using T-Mobile for a few years now and decide to buy the phone full price. Wouldnt that also unlock the phone? My wife uses T-Mobile on her iPhone 5S and i wanted to buy a S6 Edge and pop her sim card in it, wait a few minutes and request the unlock. Would that work?
Click to expand...
Click to collapse
T-Mobile has no idea how to unlock it and they claim that they won't until after the phone officially launches (April 10th). I have been on the phone with them for hours over this.
I'm officially UNLOCKED!
I can tell you that I have had my S6 for about 4 days and I put my prepaid sim card in it instead of the one it came with (had to create a postpaid account so that I could get this phone!). I tried to unlock with the app on the phone and it told me NO, I am not eligible to do that, but I just tried it a 3rd time about 30 mins ago and BOOM! I am permanently unlocked and can confirm that AT&T works great! The phone rebooted and it automatically froze the unlock app. LOL I un froze the app and sure enough, I am perm unlocked! Not bad for using the phone for less than a week and not calling T-Mobile even once to ask. Just wanted to give people a heads up in case u wanted to try this yourself with a pre-paid sim (if u have a prepaid account, of course). I love my $30 plan so I will be cancelling my service so that I don't have to pay for anything except for the phone itself. Good luck!
Wow! Lucky!
I tried 10 times with an AT&T sim but no luck.
shojus said:
I can tell you that I have had my S6 for about 4 days and I put my prepaid sim card in it instead of the one it came with (had to create a postpaid account so that I could get this phone!). I tried to unlock with the app on the phone and it told me NO, I am not eligible to do that, but I just tried it a 3rd time about 30 mins ago and BOOM! I am permanently unlocked and can confirm that AT&T works great! The phone rebooted and it automatically froze the unlock app. LOL I un froze the app and sure enough, I am perm unlocked! Not bad for using the phone for less than a week and not calling T-Mobile even once to ask. Just wanted to give people a heads up in case u wanted to try this yourself with a pre-paid sim (if u have a prepaid account, of course). I love my $30 plan so I will be cancelling my service so that I don't have to pay for anything except for the phone itself. Good luck!
Click to expand...
Click to collapse
I don't know if this will work for me but I will try when I get home - Just wanted to confirm - before hitting unlock app - did you install the att SIM card first? Then hit unlock ?
mocsab said:
I don't know if this will work for me but I will try when I get home - Just wanted to confirm - before hitting unlock app - did you install the att SIM card first? Then hit unlock ?
Click to expand...
Click to collapse
Since it's associated with your account u gotta have YOUR SIM card in there in order for the app to know if you are even eligible or not. So, u are correct, u have to unlock it with a T-Mobile SIM card than after it reboots (if successful) then u can put a non T-Mobile sim in.
My question is.. S
Did your phone say unlocked before or after you put in the Att sim card. Your first post wasn't clear. Also are you rooted or no?
mocsab said:
My question is.. S
Did your phone say unlocked before or after you put in the Att sim card. Your first post wasn't clear. Also are you rooted or no?
Click to expand...
Click to collapse
What he is explaining is that he had his T-Mobile SIM card in the phone, he then opened the T-Mobile unlock app and tried to unlock the phone. And it told him no. So he tried a few more times, and finally it allowed him to unlock the phone. Then AFTER the phone was unlocked he put his AT&T SIM in and it worked.
The reason behind this is for the T-Mobile unlock app to work it has to check your account to verify that you are eligible for the unlock to occur. The phone will not unlock with any SIM that is not a T-Mobile SIM because it will not be able to verify if it is or is not eligible. And since there is no chance to enter an unlock code there is no need to put your AT&T SIM in the phone until after it is already unlocked. Basically they changed everything.
To be eligible for the unlock from T-Mobile, you must have an account in good standing at least 40 days old, and the device must be paid in full. So my suggestion would be to find a friend or family member that has had T-Mobile for a while and swap their SIM into your phone and do the unlock request, afterwards swap out your AT&T SIM and you should be good to go.
Thanks for the clarity that was lacking in the original post. Unfortunately I don't know anyone who has tmobile. Oh well... Waiting ain't so bad...
Unlock code
I bought an unlock code, as everyone stated the unlock code screen doesn't come up with an ATT sim installed but if you turn the phone on with no SIM in it and the. Go to the phone screen, type #7465625*638*# it will take you to the unlock code screen. I was able to get an unlock successful but when I restart the phone with my ATT sim it still says insert valid sim. Very weird and very frustrating. Have a friend that is prepaid. Trying that tomorrow
storageviolator said:
I bought an unlock code, as everyone stated the unlock code screen doesn't come up with an ATT sim installed but if you turn the phone on with no SIM in it and the. Go to the phone screen, type #7465625*638*# it will take you to the unlock code screen. I was able to get an unlock successful but when I restart the phone with my ATT sim it still says insert valid sim. Very weird and very frustrating. Have a friend that is prepaid. Trying that tomorrow
Click to expand...
Click to collapse
I tried too using AT&T sim card but a no go. I did get a successful unlock after entering unlock code but phone still locked.
I got lucky, had a chat with TMOBILE rep and they approved for the unlocK. I only opened the account a few days back. She did say it may take up to 14 days because the unlock cod or the device isn't available in the database yet
storageviolator said:
I got lucky, had a chat with TMOBILE rep and they approved for the unlocK. I only opened the account a few days back. She did say it may take up to 14 days because the unlock cod or the device isn't available in the database yet
Click to expand...
Click to collapse
What did you tell them to give you the unlock code/did they tell you how to unlock it?
shojus said:
I can tell you that I have had my S6 for about 4 days and I put my prepaid sim card in it instead of the one it came with (had to create a postpaid account so that I could get this phone!). I tried to unlock with the app on the phone and it told me NO, I am not eligible to do that, but I just tried it a 3rd time about 30 mins ago and BOOM! I am permanently unlocked and can confirm that AT&T works great! The phone rebooted and it automatically froze the unlock app. LOL I un froze the app and sure enough, I am perm unlocked! Not bad for using the phone for less than a week and not calling T-Mobile even once to ask. Just wanted to give people a heads up in case u wanted to try this yourself with a pre-paid sim (if u have a prepaid account, of course). I love my $30 plan so I will be cancelling my service so that I don't have to pay for anything except for the phone itself. Good luck!
Click to expand...
Click to collapse
To unlock a prepaid phone, T-Mobile requires that you put at least $100 in your prepaid account if the account is newer than 1 year old. My question is, have you deposited over $100 in your account, or did you just recently open up the $30 line and you got lucky? Trying to replicate with my $30 plan I just bought
wahoofan5 said:
To unlock a prepaid phone, T-Mobile requires that you put at least $100 in your prepaid account if the account is newer than 1 year old. My question is, have you deposited over $100 in your account, or did you just recently open up the $30 line and you got lucky? Trying to replicate with my $30 plan I just bought
Click to expand...
Click to collapse
You are correct, but that is only one of their stipulations... You have to be activated for at least 40 continuous days for the phone you are trying to unlock AND your account must have had at least $100 of funds that have been put on it with the number assigned to the phone you are unlocking. With me, none of those requirements were met and my unlock still went through so I don't really know what the hell happened but it was def not policy. See, I have had the same prepaid number with the same $30 plan for over a year but I have not maintained continuous service. I jump from carrier to carrier so as long as I don't let my number get deactivated then I can keep going back to that plan but if I don't fund my account for over 90 days then my prepaid number gets recycled and I have to get a new sim card to get back on the plan I had. It may seem weird but I have been doing this 4 awhile now so I have caught on to the way T-Mobile works. I just put $30 on my account so that I could upgrade to the S6 but then I was told NO and that I had to wait til they were available at stores and that did not fly with me so I activated a postpaid account in order to get the S6 but I never put the new accounts sim card in my S6, I just immediately put the prepaid sim card from my old account in there and that's the way I got it unlocked. It's confusing but I'm trying to give you the best details I can so everyone knows EXACTLY what I did. Hope that helps...
Just bought a T-Mobile s6 today and it was unlocked when I purchased it, the guy I bought it from has been with T-Mobile for 5 years and he unlocked it right away when he got the phone. All you really need to do is find someone that has had a T-Mobile account for the said time and pop the sim in ur phone and get it unlocked. Working like a champ on ATT network.
Sent from my SM-G920T using XDA Free mobile app
shojus said:
I can tell you that I have had my S6 for about 4 days and I put my prepaid sim card in it instead of the one it came with (had to create a postpaid account so that I could get this phone!). I tried to unlock with the app on the phone and it told me NO, I am not eligible to do that, but I just tried it a 3rd time about 30 mins ago and BOOM! I am permanently unlocked and can confirm that AT&T works great! The phone rebooted and it automatically froze the unlock app. LOL I un froze the app and sure enough, I am perm unlocked! Not bad for using the phone for less than a week and not calling T-Mobile even once to ask. Just wanted to give people a heads up in case u wanted to try this yourself with a pre-paid sim (if u have a prepaid account, of course). I love my $30 plan so I will be cancelling my service so that I don't have to pay for anything except for the phone itself. Good luck!
Click to expand...
Click to collapse
So what is a prepaid sim? im relatively new to sim cards

[Q] Purchasing Full Retail, Nexus 6 for Verizon

I intend to purchase the Nexus 6, Midnight Blue, 32 GB at full retail price and maintain my unlimited data plan on Verizon. Does it matter where I purchase the phone? What should I keep in mind?
Google Store
Motorola.com
Verizon Wireless
Best Buy
Amazon
You will be able to keep your unlimited data, and since the nexus only comes in two models (international and US) any one you purchase from a us seller will work. I'm even rocking an AT&T nexus on Verizon as we speak.
Be careful...
http://www.reddit.com/r/nexus6/comments/34gglr/filed_my_fcc_complaint_against_verizon/
http://www.reddit.com/r/nexus6/comments/34au1x/psa_verizon_has_changed_the_way_they_deal_with/
sdz2 said:
I intend to purchase the Nexus 6, Midnight Blue, 32 GB at full retail price and maintain my unlimited data plan on Verizon. Does it matter where I purchase the phone? What should I keep in mind?
Google Store
Motorola.com
Verizon Wireless
Best Buy
Amazon
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3069915
Noted. Verizon dislikes non-VZW devices. The phone will work, but they may choose not to honor any discounts.
Are there any drawbacks to purchasing from Verizon?
sdz2 said:
Are there any drawbacks to purchasing from Verizon?
Click to expand...
Click to collapse
it has a verizon logo on it
simms22 said:
it has a verizon logo on it
Click to expand...
Click to collapse
If its anything like the att one easy fix I scrapped the att death star logo off with a credit card
Sent from my Nexus 6
simms22 said:
it has a verizon logo on it
Click to expand...
Click to collapse
And there's only one color and storage size.
Ryjabo said:
Be careful...
http://www.reddit.com/r/nexus6/comments/34gglr/filed_my_fcc_complaint_against_verizon/
http://www.reddit.com/r/nexus6/comments/34au1x/psa_verizon_has_changed_the_way_they_deal_with/
Click to expand...
Click to collapse
When this is true I would never choose Verizon as provider.
sdz2 said:
I intend to purchase the Nexus 6, Midnight Blue, 32 GB at full retail price and maintain my unlimited data plan on Verizon. Does it matter where I purchase the phone? What should I keep in mind?
Google Store
Motorola.com
Verizon Wireless
Best Buy
Amazon
Click to expand...
Click to collapse
I purchased my white 64gb Nexus 6 through Google to be able to keep my unlimited plan as well. The device does show up as a non vzw device though. It's easy to make changes to the plan if you're adding (meaning more money for them) but to removing options (less money for them) is where it gets tricky. Really in my opinion it just depends on the rep you talk to. Long story short, about two weeks ago I called to add international calling to my plan, the rep offered me a plan they no longer have. When I realized she added the wrong plan I called back and the guy said he couldn't remove the options that were added and needed to submit a ticket and I would receive a call back when it's all taken care of. After a week of hearing nothing I called back and was talking to a guy who was really helpful. He removed and changes that were made to my account, but did say that having the Nexus 6 come up as a non vzw device made it a little tricky to remove the options but nothing that couldn't be done.
I have unlimited data on VZW, and I bought 64gb blue off Play Store. I didn't want any tie to VZW because when my invite for Google FI comes, I just may go that route.
I went into company-owned store (not a retailer) for new SIM card. Was a bit of a "hassle" insofar as all the reps were all clueless as to how to give me a SIM card when the device ID was not in their database. They tried to shuffle me off to customer service, but I made them call customer service with me in the store. The tech support rep went into the same bootloop (can't give you a card and get the device registered if the device id is not in the database) but eventually, they figured out they just needed to insert SIM card and it would activate itself. I found I had to be pleasant but assertive to get it done, as they seemed to be unwilling to just hand over a SIM card, which is all they needed to do.
gr8scott_o said:
I have unlimited data on VZW, and I bought 64gb blue off Play Store. I didn't want any tie to VZW because when my invite for Google FI comes, I just may go that route.
I went into company-owned store (not a retailer) for new SIM card. Was a bit of a "hassle" insofar as all the reps were all clueless as to how to give me a SIM card when the device ID was not in their database. They tried to shuffle me off to customer service, but I made them call customer service with me in the store. The tech support rep went into the same bootloop (can't give you a card and get the device registered if the device id is not in the database) but eventually, they figured out they just needed to insert SIM card and it would activate itself. I found I had to be pleasant but assertive to get it done, as they seemed to be unwilling to just hand over a SIM card, which is all they needed to do.
Click to expand...
Click to collapse
You were lucky that you found some reasonable reps to deal with. Many VZW representatives will flat out refuse to give you a SIM if the IMEI is not in their system.
cam30era said:
You were lucky that you found some reasonable reps to deal with. Many VZW representatives will flat out refuse to give you a SIM if the IMEI is not in their system.
Click to expand...
Click to collapse
It looked like it was heading that way, but I was assertive in saying that I know it could be done and that is when we got the phone to tech support. I suggested we use the SIM card they had in front of me and ask tech support to get it going while I was in the store, and eventually it all worked out after the tier 1 tech support guy took the initiative to look some things up.
Point is, be polite but firm, don't take "no" for an answer. There is a difference in software (although what, I don't know, but I didn't want anything other than pure google on my phone), so it was worth the minor hassle to me.

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