[Q] Galaxy S 4 Active USB port cover not seating properly? - Galaxy S 4 Active Q&A, Help & Troubleshooting

I've had my Galaxy S 4 Active for about a month now and one thing that really concerns me is that the waterproof cover for the USB port is really difficult to insert after charging. It was ok for the first week or so but now I have to try several times before it looks like it's seated properly. I'm concerned that as this port gets opened and closed more than the others it's developed a faulty cover and won't be water/dust proof when I need it to be.
Has anyone else noticed anything similar?

As my cover became more worn, I had to close mine a particular way to get it to seal. I'll do my best to explain it. Grab the cover between your left forefinger and thumb. Bend the cover slightly and show the cover to the left, which forces the little tether to slide into the phone without buckling. Then you can snap the cover closed fully. At least, it works on mine. I used to be able to just pysh it closed when it was new.
Sent from my SAMSUNG-SGH-I537 using Tapatalk

Questions and help issues go in Q&A and Help section
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FNSM

With my phone is the same. I cant close usb cover, left side is raised. At first 2 months cover was sitting perfectly flat in usb slot. I woud like to send it to Samsung but i need my phone, its my only phone. Im avoiding washing my phone under water, if im washing it than im protecting usb and washing only upper part of my phone. I should contact Samsung
from S4 Active Blue Ocean

Related

[Q] Most bothersome item no longer bothersome? ( USB cover flap )

S4 Active. It's been a pretty good phone and my first Android phone. I picked the Active version not because I am "active", but because I am clumsy and break rules around sensitive electronics (*grabs greasy french fry and continues typing, for instance) and because the colors of the TFT display are better in bright sunlight. I do miss the 13MP camera though...
So anyway the most annoying thing about the phone is constantly pulling open the rubber flap that covers the USB port for charging. Today, at some point, the little flap decided to take a vacation and now there is just a little rubber nub. I never pulled on it or twisted it, but I assume with it now missing my water resistance rating is completely nullified. I was hoping it would be a little more durable on par with the rubber flaps that cover the ports on my CANON EOS 20D which have been opened/closed constantly for almost 10 years and don't show a single sign of wear.
Is this part replaceable? OR is there something else I can sub to cover the port and keep at least dust out of there?
Has anyone else had this happen (yet?)
People in thread S4 Active(i9295 and i537) Replacement Parts Page deal with this kind of problems and someone there already asked about usb cover but it's still unanswered.
Thanks! Well at least I found the cover on the floor near my charger at home. I guess I'll just keep it out of the fishbowl :fingers-crossed:
I worry the same way my old samsung rugy pro the flaps felt very good but the active worrys me if it was replaceable easily I would feel bettrt

[Q] S4A USB Flap/Seal

Hey all,
i have an issue with my usb flap. I can close it, and the phone allready survived some water. But as a mechanical engineer i am not happy with the seal for the usb port.
I try to explain it: when i close the seal it keeps popping out a little bit. Depending on which side i press in first (Top or bottom) the other one pops out about 0.5 to 1mm. In the end the flap seems to feel more comfortable in the position where the top side stays out. Some employee told me that is normal, i had nothing to compare so i have to believe him for the moment. Thats why i ask you guys if your device has the same or not.
Thanks for your help. Sorry for my english.
Greatz
I have the same problem currently. This is my second Active. The first didn't do this. I'm considering a warranty replacement, but I don't want to spend the time setting everything up again.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Open the flap, then pull it just a tiny bit so the side section is exposed (you pull in the direction of the power button side of the phone, so to the right just a bit). When you insert it, you need to slide that section back into the area it's designed for, pressing down on the left side somewhat firmly (left in terms of you staring at the screen). When that's done, press down on the right side so it's flush - so the whole cover is flush with the bottom of the phone.
There's actually two "levels" of it being closed: the first is close to being flush but not completely; this level kills the water-resistant feature and your phone too if you don't seal it properly and dunk it.
The second level is when it's truly in place, and you can actually feel it when it "snaps" into that position - when it's truly in place the cover is totally flush with the bottom surface of the phone.
Just something I had to come to understand myself in my short period of time owning the GS4A.
Might be helpful info, might not, but that's how I've come to understand it and seal that USB port cover personally without issues.
My cover has been getting worse. I can still get it to snap into place, but I have to get it positioned just right or it does not seal completely. I think that it will probably break off soon and become lost. Does anyone know if the seal is easily replaceable? I haven't seen the part listed on the parts thread. It is frustrating to think that the only option may be to send it back to replace a 10c part. Considering the design intent of this phone, I certainly thought that Samsung would have developed an inductive charging back long before the USB seals would start wearing out.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Hear's another thing (pun intended) about that microUSB port cover: it works in conjunction with the speaker as well meaning that whole bottom section is a "woofer" port enclosure, basically, taking the term from speaker enclosure technology.
When the cover is in place and sealed properly, you get "more bass" (ok it ain't much but it's very noticeable to me) when audio is coming from the speaker. If you remove the cover while audio is playing, voila, it turns all tinny and full of nothing but very high end frequencies. And when the cover is in that first level of being attached, you still will hear mostly high end frequencies - only when it's properly in place and the seal is in effect does the audio tone change, at least in my situation.
Just something I noticed, thought it was somewhat cool the first time it happened, I thought I had broken something when the audio took on that high tinny and harsh quality.
Mine broke last night and called samsung the tech guy telling me thats the fist time that the seal port cover broke.and I have to wait 2weeks to get it done.should I go att instead but not sure they will replace this thing...
pink_lady03 said:
Mine broke last night and called samsung the tech guy telling me thats the fist time that the seal port cover broke.and I have to wait 2weeks to get it done.should I go att instead but not sure they will replace this thing...
Click to expand...
Click to collapse
I'd call AT&T's warranty line.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
br0adband said:
Open the flap, then pull it just a tiny bit so the side section is exposed (you pull in the direction of the power button side of the phone, so to the right just a bit). When you insert it, you need to slide that section back into the area it's designed for, pressing down on the left side somewhat firmly (left in terms of you staring at the screen). When that's done, press down on the right side so it's flush - so the whole cover is flush with the bottom of the phone.
There's actually two "levels" of it being closed: the first is close to being flush but not completely; this level kills the water-resistant feature and your phone too if you don't seal it properly and dunk it.
The second level is when it's truly in place, and you can actually feel it when it "snaps" into that position - when it's truly in place the cover is totally flush with the bottom surface of the phone.
Just something I had to come to understand myself in my short period of time owning the GS4A.
Might be helpful info, might not, but that's how I've come to understand it and seal that USB port cover personally without issues.
Click to expand...
Click to collapse
Both of the ones I have are the same as this. I've had to really explain to the missus that she can't just 'sorta' close it otherwise it's not waterproof any more. I haven't had any issues yet but as soon as that wireless WiQiQi proves itself battle worthy (or at least doesn't mess up the seal on the back) I'm putting in for 2 of them ASAP. I haven't used any sort of wireless charging yet but I'm pretty confident that I won't ever buy a phone that doesn't have it ever again, same as I won't ever buy a non-waterproof phone after the Rugby Smart and the S4A have proved themselves worthy.
br0adband said:
Open the flap, then pull it just a tiny bit so the side section is exposed (you pull in the direction of the power button side of the phone, so to the right just a bit). When you insert it, you need to slide that section back into the area it's designed for, pressing down on the left side somewhat firmly (left in terms of you staring at the screen). When that's done, press down on the right side so it's flush - so the whole cover is flush with the bottom of the phone.
There's actually two "levels" of it being closed: the first is close to being flush but not completely; this level kills the water-resistant feature and your phone too if you don't seal it properly and dunk it.
The second level is when it's truly in place, and you can actually feel it when it "snaps" into that position - when it's truly in place the cover is totally flush with the bottom surface of the phone.
Just something I had to come to understand myself in my short period of time owning the GS4A.
Might be helpful info, might not, but that's how I've come to understand it and seal that USB port cover personally without issues.
Click to expand...
Click to collapse
Mine unfortunately never snaps. I can push it to the desired position, but it never stays there.
So I have to replace it.
Hate this just because of one little part...
From mechanical view this problem seems logic. The seal fits into the housing and the USB port. The housing is connected to a print board and the USB port is on the print. The seal must fit very exactly and over this array of possible small failures a exact position is hard to get...
Greatz and thanks
Sent from my GT-I9295 using xda app-developers app
If I can make a suggestion, take it as such for those (of us) that have the GS4A and may or may not be having issues with the microUSB cover/flap/etc:
Personally I can't wait to get my GS4A set up and working with a wireless charger. I'm still on the fence at the moment over which one to get/use but I'll figure it out. But because of the fact that I hate plugging and unplugging the GS4A (or any smartphone) and knowing that each time I do it I'm just creating that much wear and tear on the microUSB port, I purchased the app called Wifi File Transfer Pro a very long time ago and I have never had one single moment to regret the purchase (that means I LOVE IT).
I'm not a shill for it, but honestly, for a buck and change there's no better such app on the Play marketplace that I've been able to track down and I've tried about 30 of them meaning apps that allow you to connect to your device over your Wi-Fi network for file transfers to and from the device, etc.
The only reason I plug my GS4A in is to charge it these days and I'm just getting tired of doing it as frequently as I do because... I currently have a cheap Samsung counterfeit battery - learned the hard way with that one - but I have a real Samsung battery on order, should be here by Friday, purchased with that 50% off code they gave me for registering the GS4A with Samsung a few weeks back.
So in a few days I'll have a wireless charger, a real legit Samsung battery (brand new, even), and I'll use the microUSB port one last time, hopefully to do a proper full charge on that battery (with a 2A charger, even) and then once that's done I'll close that flap with the intention of never opening it again.
But seriously, if you're doing a lot of transfers to and from the phone for whatever reason, look into that app - Wifi File Transfer Pro from smarterDroid - or some other such wireless transfer app depending on your needs and wants (because there are several dozen of them on the Play marketplace and take the wireless route. Yes, using the microUSB is faster overall because it's a hardwired connection but I typically get 6-10MB/s using this app and my 11n network.
Go truly wireless or go home and save that microUSB port just for emergencies...
pink_lady03 said:
Mine broke last night and called samsung the tech guy telling me thats the fist time that the seal port cover broke.and I have to wait 2weeks to get it done.should I go att instead but not sure they will replace this thing...
Click to expand...
Click to collapse
Mine broke off the first week I had it. Horrible design. Terrible application. I kept the plug but since I am constantly plugging in to power up it is more of a hindrance than a feature. Wireless will be an issue unless they will fit inside a protective case. The Active is already too thick to fit in most cases made for the regular S4.
It's the same thickness as the GS4 for the most part, barely a millimeter difference, but the GS4A is a bit longer top to bottom. There are a lot of cases available now for it that accommodate the differences (longer body length, slight expansion at the end rubber caps top and bottom back, etc). Those Diztronic ones are some of the thinnest full body cases I've seen so far but I went the Unicorn Beetle route and have been nothing but happy since I first put it on.
Yes the flap could have been done better I suppose, but I've got a cheap LG prepaid using a similar mechanism with the microUSB port cover and I've plugged unplugged that phone a thousand times over the years, still works fine.
Sometimes I think people should just take better care of their hardware...
A soft case without an opening for the flap would be nice Than it looks better and we can not destruct the flap

Flappy charging port cover

I'm not sure if anyone is aware, but the flappy charging port cover is just dust protection cover, it provides no waterproofing. I cut mine off months ago it's very annoying. It does not affect the phone's ability to survive 1 meter of water for 30 minutes.
My phone see's water daily in the shower or going wakesurfing. Still working like brand new since day 1!
I don't know that I'd be willing to risk it. How can something possibly prevent water from entering, but allow dust in? Even if the port is sealed off from the rest of the device (like the headphone port), you have to consider that you are introducing electricity into the environment. Any amount of residual water can and will cause a short.
my-blue-snog-box said:
I don't know that I'd be willing to risk it. How can something possibly prevent water from entering, but allow dust in? Even if the port is sealed off from the rest of the device (like the headphone port), you have to consider that you are introducing electricity into the environment. Any amount of residual water can and will cause a short.
Click to expand...
Click to collapse
It makes sense. Sealing it off to prevent water intrusion w/o the flap seems pretty easy, but to make the port dust proof you'd need the flap (the innards of the phone would be water/dust proof behind the connection port, the flap would be to keep the dust out of the port only)
I won't try it but if you're saying it works for you I'll feel a little better when the wife's port cover rips off...
That's good to know, mine's been getting looser and looser and I've been more worried to go near water since it isn't feeling so tight anymore!
Keep in mind that if you have at&t, this should be covered under the 1 year warranty. You may have to argue a bit with the rep, but I got mine replaced when it pulled off.
As a fixer, I decided to test this theory. My friend's two year old ripped her charge port cover off and wanted me to fix it. I've been looking for the past day, and haven't found anything that is a direct replacement, just filler pieces for generic micro-USB or for the S3 ports (same thing, really).
So I took the phone apart so I could see the inside, and I, using electrical contact cleaner spray so I don't break the phone, barely pulled the trigger so it would dribble down into the port instead of blast everywhere. Well, I saw contact cleaner on the inside of the phone within like 2 seconds.
Conclusion: the charge port is not sealed. It might handle a splash if you let the port dry out, but forget about dunking it.
As a tip, search eBay for "6pcs Micro USB Port Dust Cap Cover for Samsung Galaxy S III S3 GT-I9300 (Black)". That is the title of the listing where I found 6 filler pieces for $5 USD, while the popular link provided in these forums for TOPI Covers (topicovers .com/products/micro-usb-port-cover) sells them at $2 each.
I contacted the support center for the store (Elkjp, a norwegian national store owned the Dixon Group) where I bought my Galaxy S4 Active about the cover for the USB-connector, and got this reply (translated into English):
"According to the manufacturer the USB-connector itself is waterproof without the rubber cover. The robber cover is only for dust protection. Normally the warranty does not cover water damage, but with some products, like you Galaxy S4 Active, we will approve your warranty request if water have penetrated into the phone, as long as it has no other visual damages."
Unsure who the store's support supervisor has contacted for this informastion, might be just a wild quess by the supervisor or Samsung in Norway. The manufacturer warranty in Norway is 2 year for Samsung mobile phones, and national customer warranty/complaints are 5 years for mobile phones, according to Norwegian law.
Clarence_C said:
As a fixer, I decided to test this theory. My friend's two year old ripped her charge port cover off and wanted me to fix it. I've been looking for the past day, and haven't found anything that is a direct replacement, just filler pieces for generic micro-USB or for the S3 ports (same thing, really).
So I took the phone apart so I could see the inside, and I, using electrical contact cleaner spray so I don't break the phone, barely pulled the trigger so it would dribble down into the port instead of blast everywhere. Well, I saw contact cleaner on the inside of the phone within like 2 seconds.
Conclusion: the charge port is not sealed. It might handle a splash if you let the port dry out, but forget about dunking it.
As a tip, search eBay for "6pcs Micro USB Port Dust Cap Cover for Samsung Galaxy S III S3 GT-I9300 (Black)". That is the title of the listing where I found 6 filler pieces for $5 USD, while the popular link provided in these forums for TOPI Covers (topicovers .com/products/micro-usb-port-cover) sells them at $2 each.
Click to expand...
Click to collapse
No offense, but you sound less than scientific and I see numerous holes in your testing. If the device is rated by the manufacturer to be waterproof without the USB flap then it seems unreasonable to question without definitive evidence that it is not, which thus far you have failed to provide.
Sent from my GT-I9295 using XDA Premium HD app
i agree. dont mock if you are no expert!!
The IP67 rating is based upon 1 meter of water depth for 30 minutes without water intrusion. This requires positive sealing methods like the silicone gasket on the cover with snap clips holding it down with pressure. A little flappy cover that just sets in place provides no sealing what so ever at 1.4psi.
pyro254750 said:
No offense, but you sound less than scientific and I see numerous holes in your testing. If the device is rated by the manufacturer to be waterproof without the USB flap then it seems unreasonable to question without definitive evidence that it is not, which thus far you have failed to provide.
Sent from my GT-I9295 using XDA Premium HD app
Click to expand...
Click to collapse
I checked the manual (from Samsung.com) and on page 11 says it's NOT waterproof without the USB cover correctly in place:
"Caution! Be careful not to damage or detach the multipurpose jack cover. A damaged or missing cover can result in water damage to the device."
It may be a CYA note, or maybe it's not water-resistant without the cover. As far as I can find this is the only 'official' word on whether or not it's water-resistant without the flap (which its supposedly not). I'm not doubting the OP by any means, if his phone works without the cover that's great, but I'm not going to rip mine off on purpose to test it out.
TwoStroker37 said:
The IP67 rating is based upon 1 meter of water depth for 30 minutes without water intrusion. This requires positive sealing methods like the silicone gasket on the cover with snap clips holding it down with pressure. A little flappy cover that just sets in place provides no sealing what so ever at 1.4psi.
Click to expand...
Click to collapse
So, a rubber stopper in a sink or bathtub will not seal because the water is only a few inches deep?
In theory, the flap will always seal if it fits well (no dirt, cracks, etc.) and the pressure outside the phone is greater than the pressure inside the phone, but not so great a difference to structurally deform or damage the seal. If the phone remains vertical with the flap at the bottom, it doesn't need the seal at all. Think of an inverted bottle without a cap. You can push it down into the water, but the air remains inside.
Sent from my SAMSUNG-SGH-I537 using Tapatalk
Water proof cover.
If you do not like the dust cover on the phone you can try a piece of silicone ear plugs. The are designed to keep water out of your ears when swimming just don't force it into deep in the usb port. If your still not satisfied and you want to dunk the phone a simple zip lock bag works great for most phone and you can still use the touch screen though it will not be as sensitive. I have used plastic bags to keep my phone dry in the rain several times. Good luck, hope this was helpful.
Yes It is bit worry for me also and my phone is now out of warranty and I can not replace it.
Wadell said:
[/COLOR]The Samsung Galaxy S4 wireless charging kit is now available directly through Samsung’s accessory store. Should you choose to make charging on your GS4 “hassle free,” be prepared to shell out $90. In order to become a wireless charging machine, the Galaxy S4 needs both a charging cover (battery cover replacement) and the charging pad (pictured above). The back cover runs $39.99, while the pad will cost $49.99. If there is one added bonus to the charging pad, it’s the fact that it should work with all Qi-certified wireless charging products, so you could get some additional use out of it.
We’ve got links to Samsung’s site below for those who are interested.
Click to expand...
Click to collapse
Where did you find the original samsung wireless covers?
I cant find them anywhere?
Do you have a link?
BR
The S4 cover is different than the S4 Active for obvious reasons. It won't fit.
my-blue-snog-box said:
Keep in mind that if you have at&t, this should be covered under the 1 year warranty. You may have to argue a bit with the rep, but I got mine replaced when it pulled off.
Click to expand...
Click to collapse
Did they send you the part or did you have to send your phone to them? I don't mind replacing it myself. I ripped mine as well and I also noticed that it isn't as loud with the cover off(noticed that before it ripped off). Either way, I use my phone for work, so I can't be without a phone for weeks while they fix something.
monkeyhouse said:
Did they send you the part or did you have to send your phone to them? I don't mind replacing it myself. I ripped mine as well and I also noticed that it isn't as loud with the cover off(noticed that before it ripped off). Either way, I use my phone for work, so I can't be without a phone for weeks while they fix something.
Click to expand...
Click to collapse
They sent me a replacement, and only once I got that in the mail did I have to send in the defective unit.
Sent from my Nexus 5 using Tapatalk
Confirmed cover not for waterproofing
I wanted to reiterate this statement. I spoke to Samsung technical support today and they confirmed that cover is just a dust cover. It has nothing to do with keeping water out of the phone. Mine broke off and I'm not going to attempt to replace it.
TwoStroker37 said:
I'm not sure if anyone is aware, but the flappy charging port cover is just dust protection cover, it provides no waterproofing. I cut mine off months ago it's very annoying. It does not affect the phone's ability to survive 1 meter of water for 30 minutes.
My phone see's water daily in the shower or going wakesurfing. Still working like brand new since day 1!
Click to expand...
Click to collapse
Im not quite sure that usb port cover flap is only to protect from dust. Then why on every video, instructions, manuals, after unplugging usb cable there is a warning to close usb cover and in camera Aqua Mode too, if not closed properly this situation water will damage phone? I havent heard of wateroroof usb. Every waterproof phone has usb cover that protect usb port. Theres only waterproof headphone jack
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s4 active water damage?

bought a s4 active from a girl for the screen but she told me bring my battery cuz hers is shorted out. the white dot is pink. the phone is waterproof so i didnt suspect any motherboard damage but my battery didnt allow it to turn on either. no signs of moisture nor corrosion inside on the motherboard either
It's only waterproof if the case is closed correctly. I didn't try the waterproofness when I bought it, I certainly won't do it nearly 3 years later.
But what's you question?
saahleh said:
It's only waterproof if the case is closed correctly. I didn't try the waterproofness when I bought it, I certainly won't do it nearly 3 years later.
But what's you question?
Click to expand...
Click to collapse
tryna figure out whats wrong. the battery was bad but i got one from my own s4 active which was fine. but the phone in question still wouldnt turn on. not even if left plugged in. what did happen was the speaker at the top that area got warm as hell.

How can I remove the back from a Doogee Y6?

Need to disassemble my Doogee Y6 (not Y6 Max) to replace the USB port.
If anybody has successfully removed the back, some brief instructions would be really appreciated.
Best wishes, Ron.
kiwironnie said:
Need to disassemble my Doogee Y6 (not Y6 Max) to replace the USB port.
If anybody has successfully removed the back, some brief instructions would be really appreciated.
Best wishes, Ron.
Click to expand...
Click to collapse
I'll bet you can find a video on YouTube explaining how to disassemble your device.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Droidriven said:
I'll bet you can find a video on YouTube explaining how to disassemble your device.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Click to expand...
Click to collapse
Already search extensively, no luck so far. Prefer not to 'experiment' and wreck the thing!
kiwironnie said:
Need to disassemble my Doogee Y6 (not Y6 Max) to replace the USB port.
If anybody has successfully removed the back, some brief instructions would be really appreciated.
Best wishes, Ron.
Click to expand...
Click to collapse
Bro check YouTube very well... it there
Sent from my iPhone using Tapatalk Pro
I can help you.
kiwironnie said:
Need to disassemble my Doogee Y6 (not Y6 Max) to replace the USB port.
If anybody has successfully removed the back, some brief instructions would be really appreciated.
Best wishes, Ron.
Click to expand...
Click to collapse
Did u fix it? I can help you. I opened the phone like 10+ times.
Hi, I have the same problem, I need to open the phone to replace the camera but did not manage to find anything on youtube. Would u please help me? Thanks
Monster 00 said:
Did u fix it? I can help you. I opened the phone like 10+ times.
Click to expand...
Click to collapse
Sorry for the later reply Monster. Thought this thread had gone dead!
If you've got some tips about how to open the case without destroying it that would be really helpful.
There's a few videos etc on opening Doogees around (Y6 Max etc) but none that I've found for the Y6, which is quite a different case.
Cheers, Ron
kiwironnie said:
Sorry for the later reply Monster. Thought this thread had gone dead!
If you've got some tips about how to open the case without destroying it that would be really helpful.
There's a few videos etc on opening Doogees around (Y6 Max etc) but none that I've found for the Y6, which is quite a different case.
Cheers, Ron
Click to expand...
Click to collapse
So to start take a flat screwdriver. You may turn off the phone it's not necessary. Remove the sim tray. To open the phone read carefully. Don't try to remove the back metal plate, you're doing it all wrong. There is a plastic surround that meets with the glass. You need to insert your flat screwdriver in the corner(I prefer bottom right) of the plastic case/surround and the phone screen must be facing you. Now there is a super thin black plastic that separate the glass and the surround, you need to put your screwdriver between the thin black plastic and the surround (mine is gold). The plastic will wear a little bit but if you do it properly, you won't notice any scratch or paint damage. Put your screwdriver in and pull it apart trying to lift the back cover. Don't be scared but be careful, go until you hear a click then you may use your finger nail or the screwdriver and pass it all around the phone. You will hear many clicks. Don't be scared for the fingerprint sensor because it is stick to the phone. After having done that for the first time you will be able to open the phone like previous phones used to be, that is removing it like a removable back cover using your fingernails. I hope I could do a video. Tell me if you did not understand a thing because I can use my phone only on Saturday and Sunday( exams are near).
Monster 00 said:
So to start take a flat screwdriver. You may turn off the phone it's not necessary. Remove the sim tray. To open the phone read carefully. Don't try to remove the back metal plate, you're doing it all wrong. There is a plastic surround that meets with the glass. You need to insert your flat screwdriver in the corner(I prefer bottom right) of the plastic case/surround and the phone screen must be facing you. Now there is a super thin black plastic that separate the glass and the surround, you need to put your screwdriver between the thin black plastic and the surround (mine is gold). The plastic will wear a little bit but if you do it properly, you won't notice any scratch or paint damage. Put your screwdriver in and pull it apart trying to lift the back cover. Don't be scared but be careful, go until you hear a click then you may use your finger nail or the screwdriver and pass it all around the phone. You will hear many clicks. Don't be scared for the fingerprint sensor because it is stick to the phone. After having done that for the first time you will be able to open the phone like previous phones used to be, that is removing it like a removable back cover using your fingernails. I hope I could do a video. Tell me if you did not understand a thing because I can use my phone only on Saturday and Sunday( exams are near).
Click to expand...
Click to collapse
Brilliant! Thanks Monster. For me you provide a remarkably clear explanation. Used a very small, flat bladed jewellers screwdriver to lever the black plastic surround away until it clicked, just as you describe, then used an old credit card as a helper, to slide along the gap, to separate the metal back from the rest of the phone. Now just need to figure out how to actually make the repair!
Very best of luck with your exams. (so glad to be largely done with such things!)
Best wishes, Ron.
kiwironnie said:
Brilliant! Thanks Monster. For me you provide a remarkably clear explanation. Used a very small, flat bladed jewellers screwdriver to lever the black plastic surround away until it clicked, just as you describe, then used an old credit card as a helper, to slide along the gap, to separate the metal back from the rest of the phone. Now just need to figure out how to actually make the repair!
Very best of luck with your exams. (so glad to be largely done with such things!)
Best wishes, Ron.
Click to expand...
Click to collapse
I was about to make a video to help you. I'm glad you succeeded to open the phone. Now tell me what do you need to repair.
Monster 00 said:
I was about to make a video to help you. I'm glad you succeeded to open the phone. Now tell me what do you need to repair.
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Click to collapse
A video would no doubt be tremendously helpful to others anyway.
The problem with the phone is the micro USB socket is stuffed. The plug is loose and difficult to get a connection, due to continual pushing on it by the USB cover flap on the flexible plastic case that came with the phone. Have cut the flap off but the damage has been done (warning to others!).
At first glance it looks like the circuit board will have to come out to have any reasonable chance of de-soldering the socket.
Cheers Ron.
kiwironnie said:
A video would no doubt be tremendously helpful to others anyway.
The problem with the phone is the micro USB socket is stuffed. The plug is loose and difficult to get a connection, due to continual pushing on it by the USB cover flap on the flexible plastic case that came with the phone. Have cut the flap off but the damage has been done (warning to others!).
At first glance it looks like the circuit board will have to come out to have any reasonable chance of de-soldering the socket.
Cheers Ron.
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I would prefer replacing the charging board itself. Changing the USB connector seems difficult for me. I can do a teardown video but the problem is the camera. I only have a Samsung galaxy core to make video as I can't take the y6 itself to make a video. The galaxy core does not support focusing while filming and the videos turn out blurry.
Monster 00 said:
I would prefer replacing the charging board itself. Changing the USB connector seems difficult for me. I can do a teardown video but the problem is the camera. I only have a Samsung galaxy core to make video as I can't take the y6 itself to make a video. The galaxy core does not support focusing while filming and the videos turn out blurry.
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Great advice, makes sense. I now see that it is a separate board and that there are several sellers of Doogee Y6 charging boards. So the plan now is to purchase and try to replace the board, perhaps also replacing the USB connector on the old board as a spare.
Do you know if the ribbon cable(s) have a lock, or does it just pull out? Although a video would have been great, some basic advice on removing the board could be a life saver.
kiwironnie said:
Great advice, makes sense. I now see that it is a separate board and that there are several sellers of Doogee Y6 charging boards. So the plan now is to purchase and try to replace the board, perhaps also replacing the USB connector on the old board as a spare.
Do you know if the ribbon cable(s) have a lock, or does it just pull out? Although a video would have been great, some basic advice on removing the board could be a life saver.
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I'll try my best to make a video as I can't do it in front of my parents and as I told you I can only get the phone Saturday and Sunday. Today is Sunday, I'll try my best to help you. If I can't make a video then I'll post the instructions here. I forgot if it has a lock or not.
Monster 00 said:
I'll try my best to make a video as I can't do it in front of my parents and as I told you I can only get the phone Saturday and Sunday. Today is Sunday, I'll try my best to help you. If I can't make a video then I'll post the instructions here. I forgot if it has a lock or not.
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Thanks again Monster. The part's on order now now. So whatever you manage will be really appreciated. No rush as it's coming from China, at least a couple of weeks away. Cheers Ron.
kiwironnie said:
Thanks again Monster. The part's on order now now. So whatever you manage will be really appreciated. No rush as it's coming from China, at least a couple of weeks away. Cheers Ron.
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Hey I opened the phone and checked the flex cable. It has a lock hidden under some cover, cloth like material. I'm sorry it I won't be able to do a video because it is super blurry. Now that u know how to open the phone you have to unscrew 4 screws at the bottom. After that gently lift the plastic cover because you may damage the speaker and/or the vibrator. You will see the speaker is actually low quality. As for the charging board, it's pretty easy to remove. Once you remove the plastic cover open the lock by gentle lifting the flap and disconnect the cable. I think that you will need to remove the battery too because the cable is too short and maybe be tricky for you to remove it. You must be really carefully when removing the battery. Take a flat object( I used the same flat screwdriver) and try to lift the battery. Make sure not to puncture it. There's a lot of glue underneath. When you remove the battery then it will be easy to remove the cable. There is two clips holding the board in place and you will need to move one of them to take out the board. Mime is a bit damaged but it's OK. The plastic cover protects it. Don't hesistate to ask questions if you don't understand. Thanks.
Monster 00 said:
Hey I opened the phone and checked the flex cable. It has a lock hidden under some cover, cloth like material. I'm sorry it I won't be able to do a video because it is super blurry. Now that u know how to open the phone you have to unscrew 4 screws at the bottom. After that gently lift the plastic cover because you may damage the speaker and/or the vibrator. You will see the speaker is actually low quality. As for the charging board, it's pretty easy to remove. Once you remove the plastic cover open the lock by gentle lifting the flap and disconnect the cable. I think that you will need to remove the battery too because the cable is too short and maybe be tricky for you to remove it. You must be really carefully when removing the battery. Take a flat object( I used the same flat screwdriver) and try to lift the battery. Make sure not to puncture it. There's a lot of glue underneath. When you remove the battery then it will be easy to remove the cable. There is two clips holding the board in place and you will need to move one of them to take out the board. Mime is a bit damaged but it's OK. The plastic cover protects it. Don't hesistate to ask questions if you don't understand. Thanks.
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Brilliant, thanks again! No need for a video, as your explanation is very clear and should be obvious to others after they get the back off the phone. Having recently removed a glued battery from a Kindle, it was a hell of an arm wrestle! Hopefully it will be a bit easier with the Y6. I have a flat nylon spudger with a rounded edge, which should be able to lift the battery without puncturing it. Upgrading the speaker at the same time could be a useful hack, if a better one can be found that fits. Although don't know if the impedance is the same for most phone speakers.
Will post results here including any lessons learnt. Cheers Ron.
The replacement usb charge board arrived, purchased from this guy: http://www.ebay.com/itm/New-Origina...e=STRK:MEBIDX:IT&_trksid=p2057872.m2749.l2649 Posting the url as the service was excellent. Very well packed in its own cardboard box and sent by registered post. So I would buy from him again, even if he is a little more expensive than some on AliExpress.
To fit the new board, the case was opened, as described above and the battery removed. To remove the battery, two screws need to be removed from a metal plate covering the battery connector. The battery ribbon cable connector can then be levered up with a small flat screwdriver blade. It's a effectively a plug with a push fit onto the connector so just pops off.
To remove the battery I used an old credit card, sliding it underneath at one edge of the battery, then gently pushing it forward to release the battery bit by bit, from it being glued to the base. This shouldn't need a lot of force and it is important to avoid snagging the ribbon cable that runs under the battery.
The black plastic cover that houses the speaker and covers the charging board was then removed by unscrewing 4 screws. On my phone one screw had a white plastic covering, into which a cross head jewellers screwdriver can be pushed to grip the screw. The charger board was then exposed and the two speaker wires and two wires from the vibrator were unsoldered using a fine tip iron. The plastic cover was then fully removed. The black rubber tape covering the ribbon cable connector was scraped away, the connector unlocked and the ribbon cable removed. The antenna connector attached to the charger board was then levered off using a small flat bladed screwdriver. The charger board itself was then pulled out. It is held in place by tiny plastic tabs on either side and was a bit of a fiddle to remove.
The old charger board has some Kapton or similar tape underneath, which the new board didn't have. So I applied some similar tape to the new board, but this may not be essential. The new board was then fitted back in, again a bit of a fiddle. I found the best way was was to insert the right hand side of the board first under its tab (looking at the inside of the phone from the charger end), with the board rotated slightly anti clockwise, then pushing the left hand side forward (rotating clockwise) and under the left hand tab so that it effectively clicks into place (not much of a click). The rest of assembly was the reverse of disassembly. Soldering the 4 wires (polarity is marked on the board), pushing the ribbon cable squarely into the connector and locking it. Nearly forgot to push the antenna connector back on!
Replaced the back and the new charge board worked perfectly. What a relief! Thanks again to Monster for getting me started. Cheers Ron.
Hello everyone,
I have every tool needed to fix any problems on any mobile phones. But after fixing my y6, I have thought that a T5S would be piece of cake. But it's not.
Any ideas if I can just remove the broken digitizer to attach the new one or is it glued to the LCD like all new Samsung models?

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