[Q] WiFi range issues - One (M7) Q&A, Help & Troubleshooting

Hi all
I've just upgraded to this great phone,but i seem to be having range or signal quality issues i have a tplink N draft router
but it drops connection as soon as i go upstairs,i get 2/3 bars on my old galaxy s2 in the same area has anyone else come across this issue.
Thanks in advance
Alan

Related

Wifi range

I don't seem to get a very good wifi range on my hd7. The hd7 gets 1 bar where other devices in the same position relative to the router get 2 or3 bars, anyone else find this or is mine a faulty device?
im sorry i just found this but i have the same problem! i cant be more than 1 wall away from my router or my hd7 won't find my wifi! i hope this isnt a hardware issue:/
As for Me the Hd 7 has had the best connectivity for wifi for me .. totally pleased, might be somthing to do with the routers.. I have bad connectivity with my Hero but brilliant with the HD 7
WiFi issues
I have issues connecting to WiFi even in the same room as router is, on open networks in coffe shops and hotels.
It's very weird, I get the message that the password is incorrect, or the network unreachable.
I actually dont recall that have one case of successed WiFi connection, I think this is very strange!
Any advices how to improve phone's sensibility, where is Antenna placed?
thanks in advance,
silversurfer03
I have been having the same problem. I noticed turning off my data connection completely actually helped some. It seem like the HD7 will try to connect through whatever connection is strongest.
can anyone test different Radios, see which one get better wifi reception.
I tested mine just next to my laptop, while my laptop reach last 2 bars, my HD7 disconnected sometimes.
Wifi reception.
I get pretty good WiFi reception I had to find a specific channel in a congested area i.e. my house but that was router side. I use my phone on WiFi at my house upstairs through a few walls with little issue. It gets the same level if reception as my iPad. Not really a great example there. While alot can effect WiFi reception you guys may have a legit hardware issue.
Same issue here. My HD2 could connect to my router anywhere in my house - however I move to another room now and the HD7 has real problems as the signal is showing as weak! I know it's not weak as my netbook and old HD2 still have no problems at all.. let's hope a radio update will sort it pout.
same issue here
I also encounter big problems with wifi.
At my place I can connect with my laptop and any previous phone I owned to my wifi from my bedroom, but not with my HTC HD7. When I'm in the same room I have nog issues at all.
At my parents place my phone doesn't like the wifi, I am not able to connect to the wifi even in the same room. Other phones are not having issues with the wifi.
Same issue on my EVO, i only have a 20 ft range on my wifi now. Not sure what happened but it really bums me out not being able to fix it.
I am also having this same problem with my EVO. Started not long ago and I have no idea why or how to fix it. no wifi really sucks
I have the exact same problem ever since I bought my HTC HD7S.
WiFi range is horrible regardless of the OS I'm on.
I just updated it to 7.8 and it is exactly the same.
I sent it in to HTC and they said they'd charge me 160 USD to fix it, the phone only cost 99 USD no contract, no fees, but carrier locked of course so it's not worth it.
I did drop it on the floor in Oakland, would any of you with this issue have done the same?
Would that be why my WiFi is so horrible?
What could I do to fix this, replace the WiFi chip inside the phone?

[Q] Weak Wifi signal. Broken wifi antenna or the way its meant to be?

Hi everyone,
I've searched around the forums about wifi connectivity issues on the Touchpad running CM7, and while I've found some similar scenarios, I'm not sure if they are the same issue I'm having.
The wifi signal on my TP is incredibly weak. Unless I'm in the same room as my wifi router, signal strength always teeters on low to unusable. I've tried all the tricks I could find on these forums, changing wifi channels, using Wireless-G only, using wireless-N only, wide channels, standard channels, No security, WEP security, WPA2 security, even moving the router to another part of the house. However, the signal strength is still incredibly unreliable on my TP.
In comparison, my iPhone, both laptops, and 3 desktop computers all connect with great signal in any place around the house.
I'm currently using Xronified v2.9 ROM, and I've also tested this on CM7 Alpha 3.5. Both OSes could barely maintain a connection if they got a signal at all. WebOS has a stronger signal, but not even full bars when I'm in an adjacent room to the router. That seems strange to me.
Can anyone confirm or deny that they have similar issues with wireless strength? I'm asking to see if the TP is like this by design, or if I have a dud TP that I should get replaced by HP. I even tried opening the casing and reseating the wifi antennas with no success. I've also ordered a new dual band router to see if that will make any difference. But that will only help when I'm at home, it won't help when I go anywhere else.
Any advice would be appreciated, and if I somehow missed a similar thread that exists, my apologies for double posting. Thank you everyone for your support!
The wifi driver in android still has issues but webos shiuld work fine for wifi. I get about the same wifi signal as my droid3.
Thanks for the info, I was worried that my device was defective. I will keep waiting until updates fix this, (which I hope is soon, it's difficult to use a tablet without internet access).

Poor WIFI signal

I've noticed the HTC one has abysmal wifi reception once you move out of the same room as the router. I have a pretty meaty Netgear ac router & both 5ghz & 2.4 suck. I always thought it was the layout of the apartment but recently noticed my girlfriends nexus5 & iPad get great constant speeds throughout the apartment. My One buffers video after a few minutes. I has the revert to 3g to avoid drops.
I'm running an unrooted official 4.3 & sense 5.5 but it was crap before the update. I think perhaps the wifi hardware is just weak? Is there anything software wise I can do?
I've moved the router all over already.
Ps. My htc one X was terrible too. Before that, I had an iPhone which worked fine twice the distance away from the router.

WiFi Issues

Hi Everyone
I looked and I could not find info on this issue. I have just used WiFi at home in the past with the Note 3 and it was fine. Here is some history of the changes:
- Old home WiFi was single band wireless N (53mbps) with a second repeater hot spot. This worked well with the Note 3.
- Had issues with the router so I upgraded to a dual band ac router and removed the second hot spot. So now it is just the new router for the whole house.
- Issues now - receive 2 bars at the far end of the house and basic WiFi is OK. Watching You Tube is an issue and it loads, plays for a few seconds, loads more etc.
I don't see a way to tell if I am on ac or wireless N. I was going to try to switch to wireless N and see if that helped but I can't see a way to do this? This router is way faster than my old one so I thought speed would not be an issue. no one else is using the wireless in the house. I would think that 2 bars would be strong enough? I think that wireless N would have a better range so that is why I wanted to try that. I am assuming that I am connecting to ac. Any thoughts?
thx in advance
AC routers have two separate ssid's. One for b,g,n. And another for 5G band. The 5G band default ssid is the same as the other with "5G" at the end. 5G band doesn't have good range, but it has faster speed between connected devices. 5G won't have faster internet unless you have a 100mb download speed. Which is unlikely. So your YouTube issue is either your modem, or a Qos setting in the router. If your router is at default settings it's definitely your modem.
You might be able to get more support on this subject thru a forum for your router, or modem.
scottwood2 said:
Hi Everyone
I looked and I could not find info on this issue. I have just used WiFi at home in the past with the Note 3 and it was fine. Here is some history of the changes:
- Old home WiFi was single band wireless N (53mbps) with a second repeater hot spot. This worked well with the Note 3.
- Had issues with the router so I upgraded to a dual band ac router and removed the second hot spot. So now it is just the new router for the whole house.
- Issues now - receive 2 bars at the far end of the house and basic WiFi is OK. Watching You Tube is an issue and it loads, plays for a few seconds, loads more etc.
I don't see a way to tell if I am on ac or wireless N. I was going to try to switch to wireless N and see if that helped but I can't see a way to do this? This router is way faster than my old one so I thought speed would not be an issue. no one else is using the wireless in the house. I would think that 2 bars would be strong enough? I think that wireless N would have a better range so that is why I wanted to try that. I am assuming that I am connecting to ac. Any thoughts?
thx in advance
Click to expand...
Click to collapse
why not use your old router from your old home as a repeater? wouldn't that work?
scottwood2 said:
- Issues now - receive 2 bars at the far end of the house and basic WiFi is OK. Watching You Tube is an issue and it loads, plays for a few seconds, loads more etc.
Click to expand...
Click to collapse
That's called buffering and it's due to low thruput (which is different than speed). It can be caused by low signal strength (due to distance or to the signal haveing to go through too much along the path), noise between the router and the phone, interference with someone else's wifi signal ...
You need at least a couple of apps like Signal Check Lite and Wifi Analytics to see what's going on. Guessing isn't going to give you a solution.

WIFI slow / disconnecting

Hi
I received my 3T yesterday. I am having issues with WIFI
WiFi network drops frequently and the mobile data is used for some time and then WIFI is connected again. See attached .. This happens even when moving between rooms of my house
I think this happens when the mobile wifi changes from 5GHZ to 2.4GHZ when I move away from router
I have updated to OxygenOS 3.5.4 as soon as I received the mobile
The signal strength of the 3T is also very low
I have a 2 year old moto X 2014 and the moto beats the 3T at every place in my house
The signal strength and the wifi speed both are better in moto X
I have checked at various places
I have wiped the cache. Tried changing 2.5GHz to 5GHz
Changed Channels.. Tried all the things that I could find on the internet
But still problems
So is this a hardware problem and should I ask for a replacement? Or is this some Software bug which can be resolved
My router is ASUS RTN66U and a lot of other devices work seamlessly on that router and hence pls dont suggest to change the router
Awaiting replies
Regards
Ajjaykummar
I think this is a bug related to 3.5.4. On 3.5.3 my WiFi worked a lot better, but LTE Advanced is faster on 3.5.4. You can try a custom rom or downgrading, there's also a leaked OxygenOS 4 rom out.
Do you have wifi issues now when u have 3.5.4
I don't want to install new Roms. As I may have to return it in case this is a faulty piece
I'm having the exact same problem. I stream a lot. Very annoying when music video or gaming gets disconnect so often. My Galaxy Note 4, & s6 works fine.
Iajay said:
Do you have wifi issues now when u have 3.5.4
I don't want to install new Roms. As I may have to return it in case this is a faulty piece
Click to expand...
Click to collapse
yes, it started on 3.5.4.
here is a screencap of the issue
You can see in the screen cap that the mobile is connected to ASUS5 (5GHZ)
Then as I move away from the router the signal weakens and then the wifi disconnects .. and then it connects to ASUS (2.4GHZ)
Earlier it was connecting to ASUS but with a exclamation mark (without internet).. I waited for 15 minutes but it did not connect
Then I would connect if I switch off and on the wifi toggle
After that I did a factory reset and now you can see the screencap
It connects after a minor delay.. So is this alright
My other mobile - Moto X 2014 simply switches instantly from 5GHz to 2.4GHz and vice versa.. not even half of second is taken on moto x
Give the device a static IP use 2.4 network as it's more of a long range band. I tend to use the 5 band for stationary stuff. My WiFi works fine but all my home devices have a static IP.
This are the things that I did
1) Factory reset
2)Use Legacy DHCP client (under Developer options)
3)Disable Smart Wifi switcher (Advanced Wifi setting)
4)Static IP
This seems to solve the disconnection issue .. I still feel the wifi signal is weak compared to my other devices
Hope this helps someone facing the problem
regards
I had the same Problem on OOS 3.5.3/3.5.4/4.0 at the OnePlus 3T.
I tried every Solution on the internet and nothing worked for me.
But after i looked into my Router-Setup i saw the DHCP Section where i selected 'Renew DHCP every Day'
>>> Screenshot what i mean - imgur.com/KakQX3i.png <<<
After that it works perfect. No connection-issues anymore.
mine is already one day..
I thought it was resolved... but again I noticed slow wifi speeds
thinking of replacement
haven't had the phone long enough to experience disconnects but wifi is definitely slow...
I have a 200mbps connection, getting 160mbps on desktop with LAN cable, 110mbps on my OPO, only 50mbps on my OP3T....
all tested through speedtest with the same server location.
OP3T is chinese version flashed with oxygenos 4.0.1
edit: later tested again with OP3T getting up to 90mbps but still 20 less than the OPO
I have same issus like lajay. The Galaxy S7 from my wife works perfekt in the same Network!

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