Xperia Z Stopped Charging - Xperia Z Q&A, Help & Troubleshooting

Today my girlfriend's Xperia Z stopped charging completely and eventually ran out of battery as of now its just a brick
I've tried using multiple cables but none are working and ive also bought a Docking Station for the device so ill guess ill have to wait for that to arrive...
When you fiddle around with the cable the LED does light up at times.. and if you manage to get it in that right spot and keep it there,
The LED just flashes very fast and doesnt seem to actually give it any charge at all, Still cant power it on, Nor does it overheat.
Just wondering if anyone else has experianced this problem and has fixed it in anyway as the Docking Station is not always the most pratical way to charge for her.
If the last resort is sending it off to be fixed, does anyone know how much it will cost (£) or even if it can be fixed?
Its not waterproof anymore either since the rubber seals have started to deteriate over time which is not great..
But that is not the cause of the phone to stop charging. Just another problem.
Thanks in advance

misterashman said:
Today my girlfriend's Xperia Z stopped charging completely and eventually ran out of battery as of now its just a brick
I've tried using multiple cables but none are working and ive also bought a Docking Station for the device so ill guess ill have to wait for that to arrive...
When you fiddle around with the cable the LED does light up at times.. and if you manage to get it in that right spot and keep it there,
The LED just flashes very fast and doesnt seem to actually give it any charge at all, Still cant power it on, Nor does it overheat.
Just wondering if anyone else has experianced this problem and has fixed it in anyway as the Docking Station is not always the most pratical way to charge for her.
If the last resort is sending it off to be fixed, does anyone know how much it will cost (£) or even if it can be fixed?
Its not waterproof anymore either since the rubber seals have started to deteriate over time which is not great..
But that is not the cause of the phone to stop charging. Just another problem.
Thanks in advance
Click to expand...
Click to collapse
i think it maybe a faulty usb port..i have encounter a faulty usb port on galaxy s 2 with the same problem as you, sometime if the cable is connected correctly it can be charge, but most time it just cannot..on the s2 the usb cable get very hot but the phone not charge at all..after change the usb port on the s2 the problem is solved..

davidtkf88 said:
i think it maybe a faulty usb port..i have encounter a faulty usb port on galaxy s 2 with the same problem as you, sometime if the cable is connected correctly it can be charge, but most time it just cannot..on the s2 the usb cable get very hot but the phone not charge at all..after change the usb port on the s2 the problem is solved..
Click to expand...
Click to collapse
Yeah it probably is, i've bought a replacement USB Port cheap so i will try and replace it when it gets here and hopefully that will fix it
Just a little dissapointing as the phone is less than a year old D:
I still have 6 year old phones that still work great makes me wonder about these new ones that break all the time

Related

[Q] Galaxy note not charging

Hi,
First off, I have a non rooted, stock Galaxy note. It's not modded in any way.
The problem started occurring yesterday, all was just fine before. Since then, it won't charge no matter what USB cable or charger I use.
1) Phone on
- I plug the charger to the phone : nothing. The phone doesn't register being connected to the OEM wall-charger.
- I connect the phone using the OEM USB cable to my computer (tryed 3 different computers) : Nothing.
I also tried another charger and several USB cables : no luck.
2) Phone off
- I plug the charger / I connect my phone to a computer using USB cable : the phone boot up and doesn't charge the battery.
Any thought ?
Thx in advance.
Try using some compressed air to clean out the usb port on the Galaxy Note. I had a similar issue with an iPhone once and there ended up being a piece of lint stuck on 1 of the contacts which made it unable to charge. Could be the case with your phone. Other than that contact Samsung and see what they can do for you.
Thx for the advice.
I'll try that out and call over Samsung.
Try factory reset if that could help..
Sent from my GT-N7000 using XDA App
Update:
I tried a micro USB Host Cable (OTG Cable) and it's working fine : recognized and plugged in USB stick is working fine.
Also, I tried a factory reset after backuping my data. All went fine but sadly the problem is still there : no charging.
More update:
After two days, It started working again as if it never happened.
Still wondering what might have caused it
Might be the dust that settled on the battery pins and the contacts on your phone.. happens some times .. glad its back to work.. poor thing..
Amande said:
More update:
After two days, It started working again as if it never happened.
Still wondering what might have caused it
Click to expand...
Click to collapse
Happened to me too! It wouldn't charge until I turned off the phone. It worked after I cleaned the phone and usb cable's metal parts--sorry no correct jargon for this--with rubbing alcohol. Make sure there's no lint left from the cleaning.
Yup, had this. On charge with stock charger in the mains. Battery dropping fast, back (top) getting warm. I turned the screen off, left it for 5 mins. Looked again, it was 2% less!
Reboot fixed it.
There did not seem to be any rogue program using the CPU, but I now have a meter and a better logger to examine this if it occurs again. I assume the system got into a loop somewhere, although the phone was normally responsive.
holgalee said:
Happened to me too! It wouldn't charge until I turned off the phone. It worked after I cleaned the phone and usb cable's metal parts--sorry no correct jargon for this--with rubbing alcohol. Make sure there's no lint left from the cleaning.
Click to expand...
Click to collapse
Happening to my phone as well right now. I was worried that the battery is dying so I got a spare online. But it doesn't make sense that its charging and know that it is on one state and not the other.
I panicked so I replaced Rocket Rom with Cassie's. It's still doing this.
Have you guys checked if there is a weird smell from your battery? I thought that was something to look at but dont all batteries smell like that?
galaxy note is experiencing the same hardware problems as galaxy s2 phones. I am very pissed off at samsung. I bought a new galaxy note in dominican republic and after one month of delicate use the phone developed charging problems. Drive mode would start automatically or the phone would shut off all by itself and a battery removal reset would turn the phone on again. then finally, the phone would stay in charging mode even after the usb charge cable is removed. the phone would discharge quickly and then would not turn on. I finally gave the phone to repair dept at claro phone company. they would not fix it and are just showing me a middle finger. Now I guess, I would have to learn to change the charging port myself. After seeing galaxy s2 videos, I see many ribbon contacts would get corroded and need to be cleaned frequently. Many phones were just less than 2 months old and had so much corrosion on the contacts. this is bad design and I think the high current draw for a dual core phone of that huge screen size is causing all kinds of electrical corrosion on the contacts inside the phone. this sucks majorly as I loved the phone when I had it working fine. Now I think I have bought a problem with my saved cash. I will try to repair my own phone soon as I get it back from the repair dept.
My Galaxy Note is doing a similar thing. Not all the same symptoms, but a few similarities.
The other night, when the charger was plugged in the phone kept changing it's mind whether it was plugged in or not - probably every few seconds I was getting the chime it makes when you plug the phone in. I eventually managed to charge the phone by turning it off, removing the battery, replacing it, plugging the charger in, waiting for it to start charging, then turning it on.
Today my phone was trying to tell me it was charging when it wasn't even plugged in to anything!
As with the above post, my phone has been getting hot occasionally and the drive mode has started by itself a few times.
I've used three chargers and four cables.
I'll be taking it along to where I bought it from later on today.
Battery not charging
G Note Battery is not charging .. same problem as of 1st post.
Changed usb cables, chargers, thru PC, laptop, direct wall, cleaning etc
Every thing fails. one month old set ?
OMG, glad to know I'm not the only one. Bought a Galaxy Note from a brazilian network provider (VIVO) and after 1 week of usage I'm experiencing the same problems as you guys.
My phone will only charge when it is powered off and USB connection does not work anymore (even in download mode). Before the problem onset, I noticed some MTP connection and SD Card rescanning without connecting to the PC.
Did a factory reset and got no results. Downloaded Odin Mobile and flashed stock rom and the problem persists.
Has anyone found a fix or the cause for this?
Thanks!
Missing my old Galaxy S...
Strange! After a full night charge, now I can unplug and plug the battery and continue charging from where I stop without turning it off.
I can now get beeps when connecting to PC. It show MTP-Inicialization in the Note screen but I have no access to to Note partitions in Windoes Explorer.
Update: One more strange thing just happened now.
Went to college and left it charging. When I came back at night, tried to connect the Note to the PC and everything is working ok now.
What?!?! Now I'm confused. How can I send it to warranty now? I think I'll have to wait a couple more days.
issue as well
That is my 3rd galaxy note, first one screen cracked, second dont ask me why it was not modified at all but it was so sluggish and froxze all the time, my 3rd one it is rooted device and i have similar issue...I am thinking is it because i was charging it from my wife's htc one phone? I thought they would have the same pins...anyway it is doomed, i tried so many chargers and problem not solved
ok i can comfirm to everyone that i have fixed the problem by buying contact cleaner spray and sprayed inside the usb and beautiful all back to normal!
Nooo..
Have a charging problem as well :/ It detects the charging cable and shows the battery icon with the circle about to charge. But it just turns off before it starts charging, turns on shows the icon again, turns off, turns on, shows the battery icon and so on. I have tried with two different chargers. For me i looks like the voltage is too low? Maybe the battery needs a jumpstart? I'll just leave it in the charger and see what happens. Suggestions welcome
Edit: It's just two weeks old, damn it. Last night I used it untill the battery was empty. That is why I think the voltage is so low it doesnt accept charge.
Edit2: Fixed! Puh! I was right. Battery needed a higher mah to start the charging. Leaving the post as it is for future reference.
same problem here, however it charges from my laptop... how strange?

Galaxy S charging problem!

Hi there, first post on this forum, sorry for any mistakes.
I have 2 problems with my SGS: (Running an ICS root, not sure which one, came with it on when I bought it on eBay a couple of weeks ago.)
1: I have a charging problem where it will sometimes charged fully, which I am happy with, but other times it will actually discharge whilst 'charging' according to the lock screen. It will charge sometimes, slow down, then go backwards after a while, ending up with a flat phone when I wake up in the morning... The problem started when I used a wall charger from a SG Spica, but then worked fine again when I used the charger I got with the phone. It has now started to screw up again which is annoying. I have purchased a new 3500Mah battery for it so I don't know whether this will sort the problem out.
2: The mini USB port is slightly broken so I have to pull up on the cable otherwise it isn't picked up and won't charge. This is also annoying as if it moves slightly during a charge it won't charge at all. I tried fixing it with a toothpick but it didn't really help. I think the problem is that the connector/contact is slightly bent.
Thanks for your help!
Throw Lemons said:
2: The mini USB port is slightly broken so I have to pull up on the cable otherwise it isn't picked up and won't charge.
Click to expand...
Click to collapse
well, If there is a problem with your micro USB, than you need to fix this first, it may be the root cause of your problem
you can find a guide on How to fix it on My android collections link below
xsenman said:
well, If there is a problem with your micro USB, than you need to fix this first, it may be the root cause of your problem
you can find a guide on How to fix it on My android collections link below
Click to expand...
Click to collapse
Where will I be able to purchase a new micro USB from? I think I would be able to do this otherwise.
Throw Lemons said:
Where will I be able to purchase a new micro USB from? I think I would be able to do this otherwise.
Click to expand...
Click to collapse
http://www.replacebase.co.uk/samsung-galaxy-i9000-replacement-micro-usb-socket---original-1814-p.asp or try ebay or a google search in your copuntry
This doesn't seem right to be honest... Charging 80% of the time, yet it loses charge...
Throw Lemons said:
This doesn't seem right to be honest... Charging 80% of the time, yet it loses charge...
Click to expand...
Click to collapse
yep, and if the USB pins are shorting in the micro USB slot or your battery contacts needs some cleaning, these can happen, as well it looks as though you have too many notifications or widgets running, also a reason for heavy battery consumption.

[Q] Charging problem

Hello everyone.
I have a really big problem with my Xiaomi Mi3w (Cancro) and i haven’t find a solution in months.
I have an issue with the battery(?) or with the micro usb connector, sometimes i can’t charge my battery, no matter what or how, i can’t in any way.
When i connect the phone to the wall charger it doesnt charge or it even drains the battery, even if it’s off, it happened that some times when i connect the phone to the charger at 20+% battery after some hours it’s at 10%.
When the phone behaves like this and i try to connect it to the pc it can’t seem to hold the connection for more than 3-4 seconds, it continuosly connects and disconnects and it’s impossible even to open it in explorer. Obviously it’s impossible to charge even in this way.
At first i thought that it could only be a hardware problem (faulty connector/charger/cable etc)
but the last time i had this issue (today) i discovered that i can keep the connection between pc and the phone using fastboot. When i use fastboot the phone doesn’t disconnects continuosly so i can say that in 99% it’s not a connector/cable problem.
Could it be a kernel bug? I know that the kernel it’s active even when the phone is off but in charge, this could explain the charging problem even if it’s off.
Another thing that i discovered is that when the phone is on the connection to the pc gets more stable if i turn off debug mode ( can keep the usb connection on for more than 30 secs but i can’t seem to charge it anyway).
Things that i tried to solve the problem:
-Change the charger (1st charger is xiaomi’s orignal/ 2nd it’s a sony with output 5V/850 mah/ 3rd is a lg 4.8V/1A/ 4th is a generic tablet charger which came with my acer iconia with 5V/2A) none of these solved the problem.
-Change the cable (used 10 and more different cables, every cable was tested with my other devices and all were working well with my moto G and acer iconia)
-Fastboot install of both stable and developer rom
-Clean fastboot install of both roms (formatting both systems earlier with cwm)
-Install via cwm of ivan 4.4 aosp and cyano 12 (both of these uses the same leaked kernel right?)
-Cleaning connector with a neddle, soft cloth and some alcohol
I’m not sure about this other point but the phone seem to get in this not charging state when the battery gets below 30% and i keep it uncharged overnight.
So i thought that i could also be a problem related to the governor used by the phone when gets to a low battery profile and specifically when this governor tells the phone to get in deep sleep.
(this could perhaps explain the problem of both cyano and ivans roms random reboots and the workaround using partial_wake_lock)
I hope that someone can help me to solve this problem because my device is useless now
Thanks in advance to everyone
i have the same problem with my MI3W. Sometimes i can charge it while smartphone is power off.
I tried with another battery. I am waiting for a new usb connector flex to check too.
Do you find any solution?
TomiMc said:
i have the same problem with my MI3W. Sometimes i can charge it while smartphone is power off.
I tried with another battery. I am waiting for a new usb connector flex to check too.
Do you find any solution?
Click to expand...
Click to collapse
New usb board flex and problem solved. Now my mi3 is charging witouth problems.
Same issue
Lacedaemonius said:
I’m not sure about this other point but the phone seem to get in this not charging state when the battery gets below 30% and i keep it uncharged overnight.
Click to expand...
Click to collapse
I think i might be having the same problem. My phone started acting weird at the exact same condition. The charging connection kept going on and off. Felt like hardware issue at first. Charged my phone somehow to full charge and reset it. Looks good now but still skeptical.
Fingers crossed.
do2blehelix said:
I think i might be having the same problem. My phone started acting weird at the exact same condition. The charging connection kept going on and off. Felt like hardware issue at first. Charged my phone somehow to full charge and reset it. Looks good now but still skeptical.
Fingers crossed.
Click to expand...
Click to collapse
Hi i resolved the problem some time ago, cleaning the connector with a very tiny needle, i didn't go very far the first time that i cleaned it, probably it's only dirt, try cleaning it yourself and see if it resolves the problem
going fine
Lacedaemonius said:
Hi i resolved the problem some time ago, cleaning the connector with a very tiny needle, i didn't go very far the first time that i cleaned it, probably it's only dirt, try cleaning it yourself and see if it resolves the problem
Click to expand...
Click to collapse
Tested for one month, ....never cleaned the connector though....
Never faced the problem again, though i have changed roms.:good::good:
Anyways, hope it never comes back again
Thanks Lace.....

[Q] Phone overheating but not charging

Okay. My phone had a problem like this for like 3 days. I would just wobble the usb cable or move it up a bit it would charge again like normal but if I moved it back to its position a bit...It would stop charging.
Now.
Today I see the phone's battery is out and its not charging AT ALL. Like moving the usb cable dosen't work. Tried all cables and chargers but still won't work.
I decided to keep the phone in charge for a night and when I came back I see that it has overheated a freaking lot like I can't even touch the phone and the screen has cracked a bit.
What to do?
aryaban2011 said:
Okay. My phone had a problem like this for like 3 days. I would just wobble the usb cable or move it up a bit it would charge again like normal but if I moved it back to its position a bit...It would stop charging.
Now.
Today I see the phone's battery is out and its not charging AT ALL. Like moving the usb cable dosen't work. Tried all cables and chargers but still won't work.
I decided to keep the phone in charge for a night and when I came back I see that it has overheated a freaking lot like I can't even touch the phone and the screen has cracked a bit.
What to do?
Click to expand...
Click to collapse
Service center brother... If you are still under warranty, good... If no, well... Also you might want to check your charger.. Did you use the original for your phone?
Yes I did.
Then I'm afraid it sounds like a trip to the service center mate..
Sent from my Xperia Z using XDA Forums Pro
aryaban2011 said:
Okay. My phone had a problem like this for like 3 days. I would just wobble the usb cable or move it up a bit it would charge again like normal but if I moved it back to its position a bit...It would stop charging.
Now.
Today I see the phone's battery is out and its not charging AT ALL. Like moving the usb cable dosen't work. Tried all cables and chargers but still won't work.
I decided to keep the phone in charge for a night and when I came back I see that it has overheated a freaking lot like I can't even touch the phone and the screen has cracked a bit.
What to do?
Click to expand...
Click to collapse
looks like charging port / Micro USB port is damaged or lose contact with motherboard inside

Charge problem

Hello,
I have problem with charging. The phone is charging very slowly or not at all. Sometimes I can pull out and plug in and then it starts to load (but slowly). I checked other chargers and cables. I wiped all and installed new roms and nothing changed. Yesterday I saw that phone is charging in TWRP (but not always). What could be the reason? Battery, usb port?
Thanks.
Turn it off and try to clean the USB port. Most of the times it's not damaged, just dirty as hell.
Use tootpicks or q-tips, blow it, whatever. Just try to get it clean.
I managed to buy a new bottom pcb with usb port on ebay for less than £10 when mine burnt out. Does the port smell of burning?
Very easy to change if this is your problem
rmrbpt said:
Turn it off and try to clean the USB port. Most of the times it's not damaged, just dirty as hell. Use tootpicks or q-tips, blow it, whatever. Just try to get it clean.
Click to expand...
Click to collapse
I tried to clean. Nothing has changed. Thank you for help.
colemanuk said:
I managed to buy a new bottom pcb with usb port on ebay for less than £10 when mine burnt out. Does the port smell of burning?
Very easy to change if this is your problem
Click to expand...
Click to collapse
The port doesn't smell of burning. I will order this usb port, maybe it will help. Thank you for help.
colemanuk said:
I managed to buy a new bottom pcb with usb port on ebay for less than £10 when mine burnt out. Does the port smell of burning?
Very easy to change if this is your problem
Click to expand...
Click to collapse
Today I changed usb port and unfortunately I have still problem with charging. I will try to change battery
How long are you using your phone?
If it's more than a year and a half~, i would recommend you to buy a new battery.
A lot of people having battery related issues in the last few months including myself and for me replacing the battery did the trick.
SN22 said:
How long are you using your phone?
If it's more than a year and a half~, i would recommend you to buy a new battery.
A lot of people having battery related issues in the last few months including myself and for me replacing the battery did the trick.
Click to expand...
Click to collapse
Before I changed the battery the phone stopped responding to the charger, also it wasn't visible in the computer, only in fastboot, I changed the battery but unfortunately i dont solve the problem
Hi! This just happened to me as well after changing the battery to a new one (Nohon). It only charges in Fastboot or Recovery mode. Even after factory reset and rom reinstalled. Anyone found a solution for this?
Edit: it does charge in normal mode but on slow chargers, no qc3...
I had the same problem, I'm suspecting something in Lineage 15 or some new firmware was causing it.
Unfortunately after i roll back it did not solve the issue.
I have replaced battery but it does not solve the problem, QC adapters just do not work.
The odd thing is that a low quality cable on QC adapters or non QC adapters will have no problem.
And somehow trying to block off the data pin does not work as well.
I've rolled back to Lineage 14 but it sort of "fake" charge, percentage goes up really fast but in reality it barely charged.
EDIT: seems like some of the oreo firmware was causing it, i have downgraded back to 8.4.19 with lineage 14.1
Hi guys
I have this problem a few days , plug charger and very slow charging , sometimes stop charging ! Reset factory not changing (org miui my rom and 9.6.2 version)
I can downgrade to witch rom of android 7 without break of antirollback ?

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