[Q] Phone wont turn on - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Hello, i have one question
Now I came from my job and I use my phone about few minutes and then the phone turns off. Can someone tell me what can be problem?
Cant go in recovery or download mode?

Are you rooted? If yes, which root method did you use? Custom ROM installed? Any apps installed that are not from Google play? Are you sure the battery is good? Do you see/hear anything when trying to power on? Any and all details would help.

darksideno1 said:
Hello, i have one question
Now I came from my job and I use my phone about few minutes and then the phone turns off. Can someone tell me what can be problem?
Cant go in recovery or download mode?
Click to expand...
Click to collapse
This sounds rather stupid, but some users have reported that turning off the feature "Allow apps to scan WiFi in background" solves the problem. I honestly have no idea what that has to do with it but give that a try. If not you can just do a factory reset from the menu.

@edessa : no, i am not rooted. all is official. All apps are from Google Play and I use the same like on my previous phone (Galaxy S2). About battery - today I go in shop and I will try to see if is problem in battery. Strongly hope that the problem is in the battery.
I dont see or hear anything when I try to power on. There is only black screen, without samsung logo or vibration on power on.

I would get a new battery. Sounds like your battery is dead. In some Android devices, not sure about the N3 if you let the battery completely die then even if you connect it to a charger it will not power up. If it cannot power up then it cannot charge either. The phone has to actually start in order to charge the battery as the charger is a smart charger.

I tried with new batteries and phone still not turn on. And now I send it to repair

Solarenemy68 said:
I would get a new battery. Sounds like your battery is dead. In some Android devices, not sure about the N3 if you let the battery completely die then even if you connect it to a charger it will not power up. If it cannot power up then it cannot charge either. The phone has to actually start in order to charge the battery as the charger is a smart charger.
Click to expand...
Click to collapse
You phone can run without a battery just using the USB cord. Sending it in for repair is probably the best option at this point
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4

Related

turn off kaiser with bootloader

my kaiser is stuck in bootloader mode, and i ran out of battery.
how can i turn it off so the battery can charge? im i plug it, and if it is in bootloader, the battery wont charge.
Find a friend that has one or go to a store and ask if you can charge it.
im my country (you can notice that the flag look almost similar to texas one) there are only a few kaisers, and i think im the only person with one in my whole city.
so there is no way to charge a battery in bootloader mode?
Can't you just remove the battery, put it back, and plug the charger without pressing the power button?
It should charge that way when it is off... at least mine does. It does not charge while in the bootloader either though.
kilrah said:
Can't you just remove the battery, put it back, and plug the charger without pressing the power button?
It should charge that way when it is off... at least mine does. It does not charge while in the bootloader either though.
Click to expand...
Click to collapse
ricm said:
my kaiser is stuck in bootloader mode, and i ran out of battery.
how can i turn it off so the battery can charge? im i plug it, and if it is in bootloader, the battery wont charge.
Click to expand...
Click to collapse
try what kilrah suggested but for future, and this is a point in general, whenever you plan on doing anything to your device make sure battery life is atleast at 70% (100% is the best option).

[Q]Mystery of the bricked phone. Anyone wanna try solving?

So AT&T sent me a Warranty Replacement for the sleeping death problem. Im talking about every 2 or 3 minutes. Sometimes I cant even turn it on even with the USB cable plugged in.
The replacement just arrived today without battery. I put my old battery in and I get the same thing. Phone wouldnt turn on. It might turn on if I plug the USB cable in. And it would turn off again in about 2 or 3 minutes. So I am thinking its the battery thats causing the random shutdown and sleeping death.
Or is it possible I got another phone with the same problem? I cant turn both phones on while plugged in without the battery. Is that normal?
Im going to try to buy a new battery tomorrow to test out the battery theory. HOpefully the Corporate store carries it.
Just from your description it sounds like the battery. Is it possible to get a brand new Captivate with the exact same problem after you inserted the battery from the old phone?
Yeah it really does sound like a battery issue. Have you plugged the phone in a bit with the battery inserted without powering on?
Battery might just be discharged, you should get a battery charge status on-screen after plugging it into the charger
terrigan said:
Just from your description it sounds like the battery. Is it possible to get a brand new Captivate with the exact same problem after you inserted the battery from the old phone?
Click to expand...
Click to collapse
Well the replacement is a refurbished phone but whats the chance of it having the same problem?
Zilch25 said:
Yeah it really does sound like a battery issue. Have you plugged the phone in a bit with the battery inserted without powering on?
Battery might just be discharged, you should get a battery charge status on-screen after plugging it into the charger
Click to expand...
Click to collapse
If im lucky, the battery status screen will come up and say 100%. If Im more lucky, I can power the phone on with the cable plugged in but then the phone would turn off by itself few minutes after I unplug the cable.
Can anyone confirm this for me. If see if you can turn the phone on while plugged in but no battery
vinunleaded182 said:
If im lucky, the battery status screen will come up and say 100%. If Im more lucky, I can power the phone on with the cable plugged in but then the phone would turn off by itself few minutes after I unplug the cable.
Can anyone confirm this for me. If see if you can turn the phone on while plugged in but no battery
Click to expand...
Click to collapse
Well I'm plugged into my computer's USB but nope, can't power on without battery.
You may have gotten either another defective handset or your battery is fubar
Zilch25 said:
Well I'm plugged into my computer's USB but nope, can't power on without battery.
You may have gotten either another defective handset or your battery is fubar
Click to expand...
Click to collapse
Woah cant turn on without battery but plugged in? MJor design flaw dont you think? Damn i shouldve stuck with samsung tvs and mo itors only
vinunleaded182 said:
Woah cant turn on without battery but plugged in? MJor design flaw dont you think? Damn i shouldve stuck with samsung tvs and mo itors only
Click to expand...
Click to collapse
The funny thing is, if you yank the battery while it's plugged in the phone will stay on... just won't start without the battery present =P
I wrongly accused the oc kernel to be the culprit of the sleepin death issue. What a ****
vinunleaded182 said:
I wrongly accused the oc kernel to be the culprit of the sleepin death issue. What a ****
Click to expand...
Click to collapse
Haha well theres always the possibility that you got smacked with two busted handsets... however unlikely that might be now time to scream at AT&T till they give you a non suck battery to confirm the problem.
Hopefully they didn't stick you with a handset without key combinations... make sure you get the replacement battery before you ship back your original handset and verify the problem... the replacement might not have download mode key combos, so test it all out and make sure you dont get screwed
this mystery is pretty much solved. thanks guys

My D3 died! :(

:crying:
Opened bike race when the screen froze while opening the game (dark screen).
Pulled the battery but when I boot the screen goes on after 3 secs, stays on for 2 secs then goes into dim mode (i can see it's still on).
However my phone doesn't boot since I don't get any whatsapp messages. Normally it should boot to SIM screen but other apps should run.
X+power or M+power doesn't change much.
I'm guessing mobo/cpu fail.... any ideas?
:crying:
edit: It turns on when I put in the charger without battery! Dead battery?
If you put the battery flat on a table does in spin well. Batteries bulge when they are done. The better the spin the worse it is. It's odd the behaviour that can happen with a end of life battery
Sent from my DROID3 using xda premium
Well now I'm not so sure what it is.
When I put the cable in without battery the M logo appeared and then the charge screen with a ? in the battery (because there was none)
Then I put the battery in and it started charging.
After a while I tried to turn it on but same problem - just a black screen when power it, no logo whatsoever.
Now I can't get it to work without battery either...
edit: I don't think it can be the battery, because the screen stays on (it has power apparently) and it doens't work with cable connected either
But I also don't see it being the screen as it never vibrates like it does when you boot it.
How did it just show the charge screen before and now it doesn't??
I made a vid of what happens when I power it:
https://dl.dropbox.com/u/22072961/Droid 3/Video0067.mp4
The Droid 3 and Bionic are similar phones, and it turns out that the Bionic will not boot up without a battery - it will hang at the Moto logo even if plugged in. See this thread at androidforums.com: http://androidforums.com/motorola-d...via-adb-unable-boot-up-phone.html#post5463741
So, it may be that you just need a good battery pack in order to get to Recovery/Bootloader/Fastboot etc. if the phone will not start or start to Safestrap.
doogald said:
The Droid 3 and Bionic are similar phones, and it turns out that the Bionic will not boot up without a battery - it will hang at the Moto logo even if plugged in. See this thread at androidforums.com: http://androidforums.com/motorola-d...via-adb-unable-boot-up-phone.html#post5463741
So, it may be that you just need a good battery pack in order to get to Recovery/Bootloader/Fastboot etc. if the phone will not start or start to Safestrap.
Click to expand...
Click to collapse
Ye, except my phone doesn't even show the motorola logo, and I can't even get to the bootloader menu
edit: and it doesn't explain why I was able to get to the charge screen without battery at first, but not now
Right now I'm having the same problem, I could enter safetrap for now (after 10 attempts)
Emacore said:
Right now I'm having the same problem, I could enter safetrap for now (after 10 attempts)
Click to expand...
Click to collapse
:crying:
I tried at least 30x now no difference
The worst part is using my Samsung Jet "Smarter than a smartphone". Which isn't even close to a smartphone because it doesn't have any of the OSes = no apps
In my XT860 in its power when it reaches the lockscreen, restarts or shuts.
When I put it to charge my battery shows 0% and charging. When I go to Safestrap-after several attempts-, battery shows 99% or sometimes 80%.
I think the cpu wants to leave the world of technology :crying:
edit: yeah, now i get infinite bootloops in the M DualCore LOL
Emacore said:
In my XT860 in its power when it reaches the lockscreen, restarts or shuts.
When I put it to charge my battery shows 0% and charging. When I go to Safestrap-after several attempts-, battery shows 99% or sometimes 80%.
I think the cpu wants to leave the world of technology :crying:
edit: yeah, now i get infinite bootloops in the M DualCore LOL
Click to expand...
Click to collapse
Well at least yours sounds like a software issue. Just wipe
No, I can not turn it on, I can not enter bptools, I can not use RSD, nothing! Just lucky I managed to get a few seconds to safestrap
hi Doubleyp
try to see if it starts with a factory cable (like the Team black hat one) (no need for battery)
if it starts then its the battery
gierso said:
hi Doubleyp
try to see if it starts with a factory cable (like the Team black hat one) (no need for battery)
if it starts then its the battery
Click to expand...
Click to collapse
I tried the stock cable that came with my phone (USB) but nothing happens. Screen doesn't even go on.
The light next to the microUSB does go on.
But my phone has never booted with USB (0.5A). When my battery was 0% I always needed a socket charger because it wouldn't go on and charge with USB
When I then insert battery and try again with stock cable same happens as in the video
DoubleYouPee said:
I tried the stock cable that came with my phone (USB) but nothing happens. Screen doesn't even go on.
The light next to the microUSB does go on.
But my phone has never booted with USB (0.5A). When my battery was 0% I always needed a socket charger because it wouldn't go on and charge with USB
When I then insert battery and try again with stock cable same happens as in the video
Click to expand...
Click to collapse
The stock cable and a factory programming cable are not the same
Sent from my DROID3 using xda premium
Endoroid said:
The stock cable and a factory programming cable are not the same
Sent from my DROID3 using xda premium
Click to expand...
Click to collapse
Ah I see. Well I'm not in the US so getting one would be a PITA
I'm gonna try my spare battery (original battery) tomorrow. It that doesn't work it must be hardware related because I haven't flashed or done anything to it so it's not softbricked or something.
edit: it team blackhat do send to europe? How would this be different from trying another (working) battery?
Try cutting a USB cable open, hook the red wire to the + of the battery and - to the black and let it charge that way. Also, do you have any MicroUSB charger? I have one for a BB Bold I used to have that delivers I think 1.25A and it could charge my phone from dead (obviously not now with the flex cable having a rip in it).
DoubleYouPee said:
I tried the stock cable that came with my phone (USB) but nothing happens. Screen doesn't even go on.
The light next to the microUSB does go on.
But my phone has never booted with USB (0.5A). When my battery was 0% I always needed a socket charger because it wouldn't go on and charge with USB
When I then insert battery and try again with stock cable same happens as in the video
Click to expand...
Click to collapse
The little light next to the USB port is the 'It's still alive" light that Moto put in when the battery is completely dead. It's to let you know that the phone *is* charging, just not high enough to boot the phone (i.e. when you let the battery completely die).
WHY they did not make it a standard charging light (like the D1 and D2) I don't know, but that's the only time it comes on. A quick flicker on USB plugin, or when the battery is dead. The light goes out when it gets enough power to boot up.
Skreelink said:
The little light next to the USB port is the 'It's still alive" light that Moto put in when the battery is completely dead. It's to let you know that the phone *is* charging, just not high enough to boot the phone (i.e. when you let the battery completely die).
WHY they did not make it a standard charging light (like the D1 and D2) I don't know, but that's the only time it comes on. A quick flicker on USB plugin, or when the battery is dead. The light goes out when it gets enough power to boot up.
Click to expand...
Click to collapse
Well, it's not charging because there's no battery , the light it still on
I really dont see how its the battery because when I put it in without cable the screen turns on and stays on for as long as I keep the battery in. So it HAS power. Today I'm getting my spare battery and we'll see I guess..... don't have my hopes up
My daughters D3 was doing the same thing,me being not ready to dig into a phone yet ,took to a local repair shop, they checked it out and found it had a bad LCD,should get back Friday, sorry for the bad news,just thought you would like some insight.
Sent from my Droid 3 using xda app-developers app
Buckaru11 said:
My daughters D3 was doing the same thing,me being not ready to dig into a phone yet ,took to a local repair shop, they checked it out and found it had a bad LCD,should get back Friday, sorry for the bad news,just thought you would like some insight.
Sent from my Droid 3 using xda app-developers app
Click to expand...
Click to collapse
Thanks. But should it turn on when the LCD is bad? It doesn't even boot else It would vibrate once.
Can anyone confirm that the phone should boot when I remove the LCD alltogether? Else it might be a bad LCD or loose connector

[Q] HTC Vivid won't charge or turn on

As the title says, my HTC Vivid won't turn on, charge or anything. The orange light that says it's charging doesn't turn on, buttons don't vibrate or anything. It shouldn't be bricked because I haven't done anything to brick it. I was using Xbox Smartglass on it, I locked the phone and went back to my game, about 15 minutes later I tried to unlock it and it did nothing. The battery shouldn't have been dead because I charged it the night before. Any suggestions or help please?
Switch to twrp from CWM...
Sent from my Vivid 4G using Tapatalk 2
rignfool said:
Switch to twrp from CWM...
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
I haven't done any modding to it, and I have no clue what twrp and CWM are, sorry. I'm new here.
Got a friend with a vivid?
Try their battery...
Sent from my Vivid 4G using Tapatalk 2
rignfool said:
Got a friend with a vivid?
Try their battery...
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
LOL The reason I got a Vivid is because he gave it to me. Sadly, I was hoping there would be a technical solution instead of trying a new battery. I've got one ordered though. :/
Some have bad batteries.
Mine started doing the same thing. For a while I thought the battery life on Vivid was horrible compared to the Aria I had at the time. Then it progressed and one day finally quit completely and would not take a charge from any charger I had. So, being a techhead I decided to probe the battery with a multimeter and it showed very little voltage, so low I guess the charger wouldn't even recognize or try to charge it.
So what I did was take a battery charger I had for a walkie talkie radio and touched the leads to the battery for 3-5 seconds or so, put battery back in phone and it would then charge. I did this a few times until I could get to ATT store and the guy ordered a new one through warranty. Haven't had a problem with the Vivid since.
Same Problem
Last night I pulled my battery at 21% after shutting the phone off to clear the memory. I put the battery back in and put it on the charger, I tried to turn the phone on and nothing. It is not showing that it is charging. I have four batteries for this phone and none of them will turn on the phone. I am at a loss here. The phone was working fine until i shut it down and removed the battery. Any ideas on what is causing this or any way to force it to turn on.
krekol said:
Last night I pulled my battery at 21% after shutting the phone off to clear the memory. I put the battery back in and put it on the charger, I tried to turn the phone on and nothing. It is not showing that it is charging. I have four batteries for this phone and none of them will turn on the phone. I am at a loss here. The phone was working fine until i shut it down and removed the battery. Any ideas on what is causing this or any way to force it to turn on.
Click to expand...
Click to collapse
That sounds like a royal pain.
Could it be the changer or its USB cable? Work some contact cleaner into the power button?
I'm having this same issue. I'm not sure if it's the battery, since the phone boots to bootloader just fine. But the battery won't charge when the phone is off (red light comes on for a second, then quits) and I can't get past the HTC screen booting to ROM or recovery. Where is a good place to buy a battery?
Even if the power button was bad the phone should still charge a battery. I have a charger that will charge the batteries without the phone so I know the batteries are charged. I have several different chargers and none of them will show the phone charging. I even tried connecting it to my computer. The phone is dead, I guess I am going to have to crack it open and see if anything has come loose inside. I really like this phone and am going to hate loosing it. I paid a lot for this phone. That shinny penny I paid to get this phone was my favorite.
Have you tried plugging the phone USB into a desktop and using that to try rebooting the phone into bootloader or recovery?
Hasoon2000's Vivid All-In-One Toolkit in the dev section can do that pretty simply. i used an earlier version of that to unlock the phone a year and a half ago.
i don't remember if the phone has to have debugging turned on for the desktop to feed it commands.
Even if this works i dunno whatall it'll prove.
i like this phone too a lot, and am sorry yours seem to be having hardware problems.
stuffed_tiger said:
I'm having this same issue. I'm not sure if it's the battery, since the phone boots to bootloader just fine. But the battery won't charge when the phone is off (red light comes on for a second, then quits) and I can't get past the HTC screen booting to ROM or recovery. Where is a good place to buy a battery?
Click to expand...
Click to collapse
That sounds like you lost your boot image... try flashing a new one that you know works... and if it won't charge with power off... sounds like you have CWM installed... switch to twrp...
Sent from my Vivid 4G using Tapatalk 2
lowfatmilk said:
Have you tried plugging the phone USB into a desktop and using that to try rebooting the phone into bootloader or recovery?
Hasoon2000's Vivid All-In-One Toolkit in the dev section can do that pretty simply. i used an earlier version of that to unlock the phone a year and a half ago.
i don't remember if the phone has to have debugging turned on for the desktop to feed it commands.
Even if this works i dunno whatall it'll prove.
i like this phone too a lot, and am sorry yours seem to be having hardware problems.
Click to expand...
Click to collapse
The phone does not turn on at all so getting to the bootloader is impossible. It does nothing. Does not even charge a battery. .
krekol said:
The phone does not turn on at all so getting to the bootloader is impossible. It does nothing. Does not even charge a battery. .
Click to expand...
Click to collapse
That's the definition of a bricked phone, was what i meant. No screen, no led, no button function, no sign of life, and from no explicable cause.
Android phones don't have real on-off switches that directly disconnects the phone from power. Its failure to manifest signs of life doesn't absolutely indicate irreversible hardware failure. There's a bit of a chance it's firmware.
Aside from the power button, Android phones can be controlled thru the USB port.
I took your advise and plugged the phone into the computer and left it over night. This morning I rebooted the computer and the phone screen lit up. I got all excited and tried to use adb to reboot into bootloader, Of course the phone was not found. I took the phone off the cord and the screen shut off. I pushed the power button and the screen lit up. Let go of the power button and the screen goes off. I tried another usb cord and now the screen no longer lites up. Maybe there is hope for this phone.
If the screen lights up like that... there is power to it...
Sounds like you have dirt in your power button... or the button isn't making contact...
Time to disassemble and check the power button...
Sent from my Vivid 4G using Tapatalk 2
krekol said:
This morning I rebooted the computer and the phone screen lit up. I got all excited and tried to use adb to reboot into bootloader, Of course the phone was not found. I took the phone off the cord and the screen shut off. I pushed the power button and the screen lit up. Let go of the power button and the screen goes off. I tried another usb cord and now the screen no longer lites up. Maybe there is hope for this phone.
Click to expand...
Click to collapse
Yeah, that part where the phone was seen by the desktop, and then not, can have something to do with the Windows drivers. Most of the folks on these forums know what's with this stuff better than me; i usually have to tell windows to stop the hardware, disconnect and reconnect the phone USB and start the connection up again, every time before i do one set of commands, like put the phone into bootloader and download a kernel image into it.
There's a Vivid unbricking project over in the dev subforum, you must've seen that. Whether or not you get your phone working again, i hope it'll be a productive journey for you.
i was perfectly happy just messing with apps until i bricked my tablet; that got me into all this device unlocking and rom burning and fun stuff. It's too bad the Vivid isn't simpler to hack.
my phone cant boot to desktop after i flash the kanel
my phone cant boot to desktop after i flash the kanel please can you help me
9 times out of 10, if the phone will not turn on at all it is the battery. For some reason, the Vivid will occasionally stop seeing the battery. I have fixed this on mine when that happened by using an external charger. That worked because my battery was actually OK, the Vivid just wouldn't charge it or even see it. Once it was charged it was fine. If your battery really is dead (sounds like it might be the case), get a new battery. There is a 2000 mHr battery on Amazon that is not too much worse than the original (when new).
I had the same issue once, it turns out that I fixed it using a external charger

[Q] N7000 Does NOT turn on or charge or response.

Hi,
First of all, thank you for reading this thread.
I'm pretty sure I am dealing with totally hard bricked phone but I thought I might try and see if there is anything else I can do with my phone issue.
I have GT-N7000 (AKA Note 1) and had it for quite awhile approximately for 3-4 years. I was texting on my phone and it suddenly reset it self. Then it was stuck on that GT-N7000 logo. So I decided to turn the phone off and change the battery. After that, the phone doesn't turn on anymore.
So here are some details.
1. Phone does not turn on (Yes, it doesn't even show Samsung logo, screen stays black and nothing turns on).
2. Phone does not go into recovery mode or download mode.
3. I have 4 other spare batteries fully charged with separate battery charger - Tried them all and phone still doesn't turn on.
4. Tried connect phone to wall charger and PC via USB cable - Phone doesn't show anything and stays not turned on & PC doesn't recognise the phone.
5. I left the phone with battery off for 1-2 hours and tried to turn it on - Doesn't turn on.
I am assuming that I am not dealing with faulty screen but guessing that one of phone's IC chip or even processor is *Dead*.
Is there anything else that I could try that might worth a try?
Once again, thank you for reading this and hope to hear from anyone's input
korerotaro said:
Hi,
First of all, thank you for reading this thread.
I'm pretty sure I am dealing with totally hard bricked phone but I thought I might try and see if there is anything else I can do with my phone issue.
I have GT-N7000 (AKA Note 1) and had it for quite awhile approximately for 3-4 years. I was texting on my phone and it suddenly reset it self. Then it was stuck on that GT-N7000 logo. So I decided to turn the phone off and change the battery. After that, the phone doesn't turn on anymore.
So here are some details.
1. Phone does not turn on (Yes, it doesn't even show Samsung logo, screen stays black and nothing turns on).
2. Phone does not go into recovery mode or download mode.
3. I have 4 other spare batteries fully charged with separate battery charger - Tried them all and phone still doesn't turn on.
4. Tried connect phone to wall charger and PC via USB cable - Phone doesn't show anything and stays not turned on & PC doesn't recognise the phone.
5. I left the phone with battery off for 1-2 hours and tried to turn it on - Doesn't turn on.
I am assuming that I am not dealing with faulty screen but guessing that one of phone's IC chip or even processor is *Dead*.
Is there anything else that I could try that might worth a try?
Once again, thank you for reading this and hope to hear from anyone's input
Click to expand...
Click to collapse
What ROM were you using and have you faced any random resets in the past? It does sound like something got fried in there, try bringing it to a dealer to check.
AutumQueen92 said:
What ROM were you using and have you faced any random resets in the past? It does sound like something got fried in there, try bringing it to a dealer to check.
Click to expand...
Click to collapse
Thanks you for your reply.
I had CM rom which I can't remember what it was unfortunately now...
Yes the phone used to go random reset on me when the phone was on both stock rom and custom rom. Probably it was sign saying that the phone was gonna die,. LOL.
So basically, I have given up on the phone, its dead and probably gonna need to change some sort of chip on the motherboard..
Now I have another GN with be and this time its 7000B instead of just 7000... pain to install philz on this bloody thing.
Again, thank you!

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