All camera pictures have dissapeared..... - One (M7) Q&A, Help & Troubleshooting

Hi there,
Noticed today when I went to show someone a picture on my phone that all my camera photos are not there anymore. Nobody but myself has had access to the phone and I certainly didn't delete them or transfer them anywhere. Anyone else had this or know why it might have happened??
It's bog stock sim free phone running 4.3.
Also had an issue the other day where I went to have a quick go on Angry Birds to find it was no longer installed. It's been OK since I reinstalled it but don't know how it could suddenly have been uninstalled for no reason.
Cheers
Dazza

Could be a manufacturing defect. How old is the phone? If you just bought it then it probably is. But if its been like a few months maybe it's due to a software defect and you could try doing a wipe.
Good luck and hit me up with a thanks if I helped
Sent from my HTC One using xda app-developers app

I've had it since May.
Doing a wipe and reinstall isn't going to bring my pictures back or tell me what caused them to be deleted which is what I want to find out.
Other than that, the phone works great.
Dazza

Related

[Q] Incredible S Keeps Freezing..... :(

Had my Incredible S for two weeks and two days now.....but within the first week it started freezing....what i mean by this is that.....I can unlock the phone but cannot launch any apps or anything as screen does not acknowledge any screen pressses.....if it does it will only do the bottom row of htcs launcher...eg phone apps and widgets, but no shortcuts that have been put on home screens.....i have had this problem happen over 6 times now....its starting to get annoying.....anyone else experience this....
Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight
l0st.prophet said:
Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight
Click to expand...
Click to collapse
Thanks for reply...looks like I owe carphone warehouse a trip......
To be honest I had had to take mine back because of a faulty SD card slot, they swapped it over there and then and I was out inside 15 minutes with a new phone, fantastic service
I can confirm this, but my non-responsiveness comes from overloading the memory (rooting process), but is solved after a reboot. Otherwise I don't have this problem.
I would suggest go back to where u bought it because this is not a good thing!
Complete lockup happened to me once and had to reboot. Two other times I had no response from the screen until I pressed home, then everything jumped into life. 3 times in 3 weeks, I can live with, but slightly worrying.
Well since its fixed after a reboot, I suppose its a Rom issue, but will never know for sure.
Maybe some faulty apps that start this problem, but have not tested that. Will figure some of the things when root is achieved.
Otherwise HTC have to fix it.
Hmmm...i got a replacement but only after a massive fight with carphonewarehouse.....the worst part is as soon as i got home after about 5 hours of having the phone...it started to lock up again.....this time stayed locked untill i restarted....so now i have a brand new incredible s with same problem....i filmed it though as proof for my case against CPW......but definitely not a good sign
Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...
oyumurtaci said:
Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...
Click to expand...
Click to collapse
Yeah i probably will just try that....see if it works....(i normally uses adw ex anyway but just thought while the phone isnt rooted...i would leave it all stock....)
Keep us updated on this if you can, as it seems random reboots and freezes are becoming an issue rather than isolated incidents...
is this means there is something wrong with the hardware?
Had the same problem just now. Widgets didnt respond etc. Had the same problem after a reboot, but a backup restore in Launcherpro fixed it for me
Had my first crash
But I think one of the newly installed app is acting up... did the factory reset and see how it goes
It's probably a software issue, since if its the hardware it would give different symptoms and should happen all the time and not at random
Any of you with problems using Tasker? Got the same prog yet again. Disabling Tasker did the trick for me this time
Yeah i've just removed tasked seems to have helped
Sent from my HTC Incredible S using XDA App
In the end I did a factory reset the problem went away for a bit. But now its back.
Think I'll need to pay carphone warehouse a visit
Sent from my HTC Incredible S using XDA App
I have had quite some problems with mine. It doesn't freeze, however it has crashed/shut down about 8 times in the first 2 weeks, the las week has been problem free. I have to manually start the phone again and when the phone finally is done booting up a message pops up on the screen says something like "Your phone has recovered from a serious crash" and asks me if I would like to send a report to HTC.
I noticed mine only became unusable when plugged into mains charger. As soon as I unplug it works great again. Not sure if this is down to the dodgy charger from China or something else. I lost the one I got with it. :S
Sent from my HTC Incredible S using XDA App

[Q][SOLVED]Weird camera problem (image but unresponsive buttons), any ideas?

Hello to you all,
I've looked and couldn't find a similar thing happen to anyone else!
So, I have a X8 with locked bootloader and stock Ginger DX 29, and although it used to work fine, I now am experiencing this problem with my camera.
Basically, the camera button isn't recognized to launch the app from the homescreen for a start, and then if I do open it from the app drawer, I can see the image fine, but nothing works (accessing the settings, changing from camera to video, taking a picture, etc) and after a few second I get a Close app/Wait kind of dialogue and I'm back to square one.
this is annoying because I tried pushing older camera.apks that I knew worked with no problem, no change. I tried doing a factory reset, no luck, flashing gdx again from scratch (didn't try the SEUS reset because it's a pain to root again and all that, and gdx used to work fine) I've also checked that it wasn't a hardware problem by mapping the camera button to an action in snesoid and it worked fine.
I don't really know what to do from that point! I was thinking maybe it's got to do with my image folder on the sd card, or something like that since it's the only thing that stays there throughout the wipes? Anyone knows what could be at fault? It's annoying not able to use the camera!
Thank you in advance.
Re: [Q] Weird camera problem, any ideas?
Settings ,applications,manage applications,find camera.apk and wipe cache and data.
If it doesnt help,try to download a camera app from play store and see if it works.
so, wiping the data didn't work, however I did two things : download a third party app and renamed my DCIM folder to another name, and one of them worked!
I'm suspecting the second one because as I tried my original app again, everything worked as well...
It must have been write protected for some reason, and that's why my camera app would be stuck at the begining I guess...
I'll try to copy my files back in the new folder that was created and see if it happens again.
Thank you!
Re: [Q] Weird camera problem, any ideas?
nice to hear you solved it. :thumbup: please do indicate in the thread title that it's solved. it may help other users with a similar issue.
Sent from my rooted tomato using tapatalk
All done!
I'm still not able to use the camera button when on my home screen but I'm guessing it's a rom issue, as I don't remember how it behaved before...
awkXda said:
All done!
I'm still not able to use the camera button when on my home screen but I'm guessing it's a rom issue, as I don't remember how it behaved before...
Click to expand...
Click to collapse
i'vw never really experienced that before... so i can't help. just a suggestion though, have you tried using a different sdcard? if it still persists, maybe you're right and it's a rom issue.
Sent from my rooted tomato using tapatalk

phone vibrates even when switched off! - please help

ok so i got my htc one a couple of days ago and it sees to have a serious problem!
Basically the phone goes through stages of random vibrating every few mins to full on constant vibrating like there is a fan or motor buzzing in there. It even does it if the phone is switched off! Ive just had an episode of it vibrating no stop for 10 mins, didnt make a difference when i switched it off or when i factory reset it!
It seems to overheat or something and only stopped doing it after i had just left it for a while. I have tried to speak with htc about it but they were useless and had no suggestions what soever.
I really need some help here, i bought the phone privately and to all intense purposes it seemed like brand new
hpsauce37 said:
ok so i got my htc one a couple of days ago and it sees to have a serious problem!
Basically the phone goes through stages of random vibrating every few mins to full on constant vibrating like there is a fan or motor buzzing in there. It even does it if the phone is switched off! Ive just had an episode of it vibrating no stop for 10 mins, didnt make a difference when i switched it off or when i factory reset it!
It seems to overheat or something and only stopped doing it after i had just left it for a while. I have tried to speak with htc about it but they were useless and had no suggestions what soever.
I really need some help here, i bought the phone privately and to all intense purposes it seemed like brand new
Click to expand...
Click to collapse
SO you CAN NOT exchange the phone?
if not... root your phone and flash different rom that should resolve problem...at least give it a try!
99piotrek said:
SO you CAN NOT exchange the phone?
if not... root your phone and flash different rom that should resolve problem...at least give it a try!
Click to expand...
Click to collapse
No cant exchange it, only option i might have if i cant get the problem ressolved on here would be to send it to htc for repair but can take up to 2 weeks.
when i got the phone it was still on 4.1 and told me update available to 4.2 so i did that. Thats all i have done , apart from unlocking it from 02 using a code.
its almost like on a computer when its being worked hard etc that you here the fan cut in, thats what it seems like except it sounds like the buzz you get when you first start the phone. sometimes it does this just once every few mins or so, other times it will start doing it and not stop...even when switched off.....everything else on the phone seems to work fine
hpsauce37 said:
No cant exchange it, only option i might have if i cant get the problem ressolved on here would be to send it to htc for repair but can take up to 2 weeks.
when i got the phone it was still on 4.1 and told me update available to 4.2 so i did that. Thats all i have done , apart from unlocking it from 02 using a code.
its almost like on a computer when its being worked hard etc that you here the fan cut in, thats what it seems like except it sounds like the buzz you get when you first start the phone. sometimes it does this just once every few mins or so, other times it will start doing it and not stop...even when switched off.....everything else on the phone seems to work fine
Click to expand...
Click to collapse
Did the device get wet at some point? Sounds like a hardware problem if a factory reset didn't solve the problem.
There's a slight chance it could be a real bad app or an issue with the rom. Maybe running a stock RUU for your device if you can find it might help.
Pretty sure it hasent got wet .
Would be happy to put stock Rom back on it but not sure how I go about reflashing it .
Don't know if this normal or not but when I did a factory reset I thought the device would be wiped completely, all my pictures and videos etc however when I set it back up again I found some videos on there still that I had downloaded to the phone off the net.
Maybe it's not wiping itself correctly either?
Sent from my HTC One using xda premium
hpsauce37 said:
Pretty sure it hasent got wet .
Would be happy to put stock Rom back on it but not sure how I go about reflashing it .
Don't know if this normal or not but when I did a factory reset I thought the device would be wiped completely, all my pictures and videos etc however when I set it back up again I found some videos on there still that I had downloaded to the phone off the net.
Maybe it's not wiping itself correctly either?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Resetting the device should wipe everything and bring it to the same condition as new.
Go to settings>>Backup & Reset>>Reset phone>>now check "Erase all data", then tap "OK".
If that doesn't work, try to do a factory reset from the bootloader.
hpsauce37 said:
Pretty sure it hasent got wet .
Would be happy to put stock Rom back on it but not sure how I go about reflashing it .
Don't know if this normal or not but when I did a factory reset I thought the device would be wiped completely, all my pictures and videos etc however when I set it back up again I found some videos on there still that I had downloaded to the phone off the net.
Maybe it's not wiping itself correctly either?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Factory reset will wipe the device but leave the contents of the sdcard untouched which explains why your vids are still there
Appreciate the help guys, thankyou
So, is there any benifit to wiping the device completely over and above what I've done allready?
Today the phone has just done the odd sudden vibration as if you were just booting up, around 5 times in total, nowhere near as bad as last night, don't know why that would be.
Would it be possible to reflash standard firmware?
Is so how would I do it. Phone is completley standard and was in 4.1 prior to the ota update to 4.2, could 4.2 be the problem?
Sent from my HTC One using xda premium
rider5512 said:
Factory reset will wipe the device but leave the contents of the sdcard untouched which explains why your vids are still there
Click to expand...
Click to collapse
IC, but you do have the option to erase the sdcard (storage) from the reset phone menu in settings.
farang4u said:
IC, but you do have the option to erase the sdcard (storage) from the reset phone menu in settings.
Click to expand...
Click to collapse
Yes, I see there is a box to tick to wipe everything.
Think it's worth doing?
Sent from my HTC One using xda premium
hpsauce37 said:
Yes, I see there is a box to tick to wipe everything.
Think it's worth doing?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I'd try it. You can back up your pics and music on your PC via HTC Sync first.
Ok so I have tried it but no joy
Still getting the random buzzing/vibration for no apparent reason.
Could it be a bug with the update to 4.2.2?
Can I go back to 4.1?
I'm at my witts end with this now
Sent from my HTC One using xda premium
hpsauce37 said:
Ok so I have tried it but no joy
Still getting the random buzzing/vibration for no apparent reason.
Could it be a bug with the update to 4.2.2?
Can I go back to 4.1?
I'm at my witts end with this now
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Don't think it's a bug with 4.2.2 but a hardware issue.
Couple of other things to try ; download "CID Getter" from the play store, run it and find out your device's CID number. Now search on Google or xda for the RUU for your device's CID number. Download the RUU.exe to your pc, connect your phone to the pc and run the RUU.exe. This will bring the phone back to stock 4.1..
Or you can unlock the bootloader and flash another rom. Step by step instructions can be found on xda
Sorry, don't know of any easy solutions.
Sent from my HTC One using xda app-developers app
farang4u said:
Don't think it's a bug with 4.2.2 but a hardware issue.
Couple of other things to try ; download "CID Getter" from the play store, run it and find out your device's CID number. Now search on Google or xda for the RUU for your device's CID number. Download the RUU.exe to your pc, connect your phone to the pc and run the RUU.exe. This will bring the phone back to stock 4.1..
Or you can unlock the bootloader and flash another rom. Step by step instructions can be found on xda
Sorry, don't know of any easy solutions.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
thanks for sticking with me on this :good:
I have just followed a a video on here on how to unlock the bootloader and s-off and root - so now good to go
not sure how i put a new firmware on here now though..going to have to do a bit more reading....
i think to start with ill try downloading standard htc 4.1 rom when i can figure out which one it is and how i put it on and then go from there.
ok so just to update this....
last night i have tried the standard google edition rom on my phone and for the first few hours all seemed fine untill 4am this morning when i was woked by the phone doing its random vibrating thing...it was just sat by the side of my bed on charge
Can only think it must be a hardware issue now...but still dont know what or what is triggering it
hpsauce37 said:
ok so just to update this....
last night i have tried the standard google edition rom on my phone and for the first few hours all seemed fine untill 4am this morning when i was woked by the phone doing its random vibrating thing...it was just sat by the side of my bed on charge
Can only think it must be a hardware issue now...but still dont know what or what is triggering it
Click to expand...
Click to collapse
You tried everything so it's has to be a hardware issue. Maybe the vibration starts when the device gets warm. Sorry we couldn't fix it.
Sent from my HTC One using xda app-developers app
farang4u said:
You tried everything so it's has to be a hardware issue. Maybe the vibration starts when the device gets warm. Sorry we couldn't fix it.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
My HTC one has been doing the same thing. Vibrating randomly even when powered down. Brought it back to Sprint and had them order me a new phone. The only way to stop it from vibrating when powered down was to bang it on a hard surface, then it would stop. Crazy!
Vibrating non stop
My HTC One had been vibrating cotinuously too. I kept slapping the upper part of the phone to stop it from vibrating. However, this worked for the initial few days only. Later, it continued to vibrate continuously without stopping at all ! In the night I left the phone in the other room while it was still vibrating and the next morning the phone wouldn't charge at all! Now the phone is not booting/ charging. It is dead! Any leads?
EDIT: I slapped the upper part again, it suddenly woke up from the dead! It is charging now, the LED is red too!! But it is still continuously vibrating. I have left it to charge as of now, but please help with this vibrating problem. Any ideas?
I've had the same issue with my M7 today.
There were no software updates or any new apps lately.
It all emerged when i was pressing the home button (to exit from some app) and at the same time an incomming call started.
I have tried:
switching it off - did not help
Changing volume setting silent\vibe\sound a couple of times - no effect
Soft reset - no help
Hard reset - no help
Slapping with upper side of the phone against my had - helped for some time, the it started again
Seems like hardware issue.
Currently working solution for me:
Switch off the option "Vibrate on keypress" in Settings ==> Sound & notification
UPD: had to turn off all the vibrations
So far so good. Apparently there is some issue with vibe motor, and it just does not stop. I assume that by disabling that option it is not getting started and thus no constant vibe follows.
UPD 2 Fixed:
Issue reoccurred on hitting the device against my palm.
Had to disassemble it, there are a couple of instructions on youtube, i used plastic cards.
Motor was spinning even with a switched off device. Had to unplug and plug the motor a couple of times and it helped.
Turned on all vibrations in settings, no issues so far.
Hope that helps.

Wifi issues

I just got my z1 and it's having trouble holding a Wifi signal for any period of time unless it's right next to my router. Even if I close the door I lose my signal. I'm running 4.3 and was wondering if there's any way I can check to see if I have faulty hardware?
Thanks
Sent from my C6903 using xda app-developers app
1988amr said:
I just got my z1 and it's having trouble holding a Wifi signal for any period of time unless it's right next to my router. Even if I close the door I lose my signal. I'm running 4.3 and was wondering if there's any way I can check to see if I have faulty hardware?
Thanks
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
Yeah, I posted in another thread about I saw about the issues, and its at the point where wifiis not working at all. No networks in the area are show, and if they are, then only for a split second. Not sure why seeing as how I am on stock 4.3 no root. I decided to do a factory reset in the middle of writing this message. Everything is working fine now, so far.
Ok so, if I do a factory reset it should all be ok? I have a question, I just got this phone set up the way I like it, wallpaper, apps, folders, widgets, etc. I dont wanna have to do all that **** again so is there any way I can do a factory reset and back my phone up so that when I restore it comes out exactly how I left it?
So you can do backup several ways including the built in backup app, which I originally used. The problem is when I restored the backup, I started experiencing the same issues as before. I just did another reset and things are working normal for now.
I've updated each of the Sony apps with a restart and wifi switch off between each app to make sure it wasn't any of them. So far so good, so believe it was something in my settings back up. Clueless as to what though.
Sent from my C6903 using Tapatalk

Pictures Not Displaying.

Hi all. I've been using my P9 for a little bit now and do like it, on the whole. I especially like the camera (was the main selling point for me) but lately it has developed a fault. Not all pictures or videos can be displayed. One minute it was working and then I get an error when loading images. I'm new to XDA but did a little looking around before posting but couldn't find anyone else who was having a similar issue. Apologies if I missed it. I'm just about to do a factory reset to see if that solves the issue but wondered if anyone would know of anything else that may cause it? Could it be a 3rd party app or launcher?
Also, I'm tempted to root it and flash a custom ROM (done it previously to an old Samsung) and wondered if there were any good suggestions?
Thanks in advance.
Edit: Finally figured out what the problem was. Turned out my memory card was rubbish. As soon as I switched to save on device everything was fine.
Matt

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