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HTC Incredible S stuck on HTC logo - RUU Error 170

Hi I need some help from you guys my HTC Incredible S is stuck on HTC logo
S - ON RL
HBOOT 1.16.0000
Radio 3805.09.03.27_M
i tried RUU RUU_VIVO_SENSE30_S_HTC_WWE_3.11.405.2_Radio_20.4805.30.0822U_3822.01.08.14_M_release_252414_signed_4
But i am getting this error
ERROR [170]: USB CONNECTION ERROR
This error message will appear when the Android phone is not correctly connected to the host PC. It might be a USB connection problem or a PC USB driver problem. Make sure the Android phone is connected to the host PC correctly and/or check if the PC driver matches the Android phone.
Click to expand...
Click to collapse
USB cable is fine i attached my Sensation and it works fine. any suggestions?

Just making sure, only your incredible s is plugged in, right? Your sensation is not plugged in too?
Do you have the correct drivers and stuff installed?

markj338 said:
Just making sure, only your incredible s is plugged in, right? Your sensation is not plugged in too?
Do you have the correct drivers and stuff installed?
Click to expand...
Click to collapse
Yes Only HTC Incedible S 1 cell phone at a time.
That's the thing when i connect Incedible S i go to Device manager i cant see any Android phone there But when i connect HTC sensation i can see Android Phone in Device manager

Cateye said:
Yes Only HTC Incedible S 1 cell phone at a time.
That's the thing when i connect Incedible S i go to Device manager i cant see any Android phone there But when i connect HTC sensation i can see Android Phone in Device manager
Click to expand...
Click to collapse
Do you have the phone connected in Charge Only mode? Have you tried turning Debugging Mode on?

tpbklake said:
Do you have the phone connected in Charge Only mode? Have you tried turning Debugging Mode on?
Click to expand...
Click to collapse
I can't check if cellphone is in Debugging mode or not because when i turn on the cellphone i see HTC logo and then nothing happens. cell phone is stuck on HTC Logo

Use latest HTC drivers and don't forget to remove HTC Sync if installed. Also try another usb port and another usb cable.

I have installed latest drivers through HTC Sync then UNinstall HTC Sync software
Use 2 different Data cables. Tried different USB ports but every time i attach HTC Incredible S computer can't find any Android Device in device manager. On the other hand when i attach HTC sensation Device manager recognise the android device.
if i cant solve this problem then my guess is that every time i try to run RUU i will get Error 170 so please help me out guy ....

Cateye said:
I can't check if cellphone is in Debugging mode or not because when i turn on the cellphone i see HTC logo and then nothing happens. cell phone is stuck on HTC Logo
Click to expand...
Click to collapse
Can you still get to the HBOOT menu? If so, does the device show up if you select the FASTBOOT option on the HBOOT screen?
It should change the screen to FASTBOOT USB mode.

tpbklake said:
Can you still get to the HBOOT menu? If so, does the device show up if you select the FASTBOOT option on the HBOOT screen?
It should change the screen to FASTBOOT USB mode.
Click to expand...
Click to collapse
Now all i have to do is run RUU right?

Cateye said:
Now all i have to do is run RUU right?
Click to expand...
Click to collapse
What happns if you select FASTBOOT from that same menu? It should change to FASTBOOT USB and then check Device Manager again.
If so, yes I would go ahead and try running the RUU again.

i did select FastBoot and it changes into FastBoot USB
and then i run RUU RUU_VIVO_SENSE30_S_HTC_WWE_3.11.405.2_Radio_20.4805.30.0822U_3822.01.08.14_M_release_252414_signed_4
for 40 mins i saw this message and nothing happens
Any suggestions?

Cateye said:
i did select FastBoot and it changes into FastBoot USB
and then i run RUU RUU_VIVO_SENSE30_S_HTC_WWE_3.11.405.2_Radio_20.4805.30.0822U_3822.01.08.14_M_release_252414_signed_4
for 40 mins i saw this message and nothing happens
Any suggestions?
Click to expand...
Click to collapse
Well you could put it into HBOOT USB mode and try running the RUU again and see if there is any difference.

when i go for HBOOT USB mode i get
ERROR [120]: MAIN BATTERY POWER
This error message will appear when the Android phone’s battery power is not sufficient (Batter power should be more than 30%). Although RUU will instruct you to plug in the AC adapter, it will still need to make sure that your Android phone has enough power to complete the update. (The Android phone cannot charge the battery when it is connected to the PC while installing the RUU).
Click to expand...
Click to collapse

Try doing factory reset and then install RUU.

Amar-S said:
Try doing factory reset and then install RUU.
Click to expand...
Click to collapse
tried it but nothing happens

can i use this method?
http://forum.xda-developers.com/showpost.php?p=21046189&postcount=2
Can some one please provide me ROM.zip file only ?

The method is worth a shot.. the Rom.zip file will be here when u are running the RUU.. just copy/paste it on desktop in the process
c:/your user name/appdata/local/temp and search rom.zip
Click to expand...
Click to collapse

I had something like that before when I tried to go back to stock. Basically I flashed the RUU, got rid of cwm recovery and all that, and I ended up getting stuck on the HTC logo white screen, with it refusing to boot.
I ended up going back to cwmr and a custom ROM.
So maybe the best way for you to be able to use your phone would be to go and put a custom ROM on it. However mine was S-OFF so it was easy for me to flash recovery again, I've forgotten how to go S-OFF from S-ON but you should be able to do it without booting.
However I would also know how to go back to stock.

Yea you can use PG32IMG.ZIP method.
If still not , Unlock your bootloader and install a custom rom.

I will use this method once i get back home
run the ruu again in pc.. and extract the rom.zip from temp folder in pc.. it will be in c drive-your user name-appdata-local-temp and search rom.zip.. rename it to PG32IMG.ZIP make sure its not PG32IMG.ZIP.ZIP
Click to expand...
Click to collapse
Amar-S said:
Yea you can use PG32IMG.ZIP method.
If still not , Unlock your bootloader and install a custom rom.
Click to expand...
Click to collapse
if above mentioned method doesn't work how can i Unlock bootloader and install a custom ROM My cell hone is stuck on HTC logo

Is the anyway to ruu without a computer

Need to take my phone back to sprint the usb port is bad on the phone and they told me i have to unroot befor they will replace the phone. They cant sent it back to htc while rooted

josh030181 said:
Need to take my phone back to sprint the usb port is bad on the phone and they told me i have to unroot befor they will replace the phone. They cant sent it back to htc while rooted
Click to expand...
Click to collapse
why does my computer detect the phone when its booted in normal but it will not detect it when in the bootloader

josh030181 said:
why does my computer detect the phone when its booted in normal but it will not detect it when in the bootloader
Click to expand...
Click to collapse
You NEED to install HTC sync

josh030181 said:
why does my computer detect the phone when its booted in normal but it will not detect it when in the bootloader
Click to expand...
Click to collapse
Maybe you just have driver problems. If you just want to unroot it's pretty simple supersu has an option for that
Sent from my HTCONE using Tapatalk

Kraizk said:
You NEED to install HTC sync
Click to expand...
Click to collapse
sync is installed, I could get it to fastboot usb by wiggling the cable around, I was able to relock the bootloader byt now i cant run the ruu because i cant get it to fastboot usb no more
elvisypi said:
Maybe you just have driver problems. If you just want to unroot it's pretty simple supersu has an option for that
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
I need to get it back to stock so sprint will take it back and give me another phone because the charge port is messed up. I restored the original that i had saved when i first rooted, i was gonna do a ota but i cant get the stock recovery back on it do to i cant get fastboot usb to show up

josh030181 said:
sync is installed, I could get it to fastboot usb by wiggling the cable around, I was able to relock the bootloader byt now i cant run the ruu because i cant get it to fastboot usb no more
I need to get it back to stock so sprint will take it back and give me another phone because the charge port is messed up. I restored the original that i had saved when i first rooted, i was gonna do a ota but i cant get the stock recovery back on it do to i cant get fastboot usb to show up
Click to expand...
Click to collapse
Install HTC sync. download android sdk. in platform tools folder run run your fast boot commands. If your computer can read the phone when booted to android I dont see how the port could be broken. If not you're SOL

Kraizk said:
Install HTC sync. download android sdk. in platform tools folder run run your fast boot commands. If your computer can read the phone when booted to android I dont see how the port could be broken. If not you're SOL
Click to expand...
Click to collapse
i have all that installed it worked fine when I flashed the last firmware update in fastboot

I can make commands in adb but fastboot is still a no go, any ideas on win 8.1 i should do. I seen there were issues on 8.1 but im not sure what to do to fix it.

give this a shot http://forum.xda-developers.com/showthread.php?t=2250904

ryoung4316 said:
give this a shot http://forum.xda-developers.com/showthread.php?t=2250904
Click to expand...
Click to collapse
cant get my pc to connect to my phone when im in bootloader to use fastboot

josh030181 said:
cant get my pc to connect to my phone when im in bootloader to use fastboot
Click to expand...
Click to collapse
Do you have a custom recovery installed?
http://www.htc1guru.com/downloads/stock-rom-downloads/

ryoung4316 said:
Do you have a custom recovery installed?
http://www.htc1guru.com/downloads/stock-rom-downloads/
Click to expand...
Click to collapse
Yes, I have a custom recovery installed, I need to get rid of the red text on the screen when it boots.
I got my windows vista lap top going again and installed sdk and HTC sync but I can't get my phone to show up in device manager so when I try to do a command in adb it says no device detected or something.
I'm losing my mind trying to get one of my computers to be able to fastboot, with my windows 8 I'm able to use adb and make commands to the phone but I can not get it to see the phone when I'm in the bootloader to fastboot.
Sent from my HTCONE using XDA Premium 4 mobile app

josh030181 said:
Yes, I have a custom recovery installed, I need to get rid of the red text on the screen when it boots.
I got my windows vista lap top going again and installed sdk and HTC sync but I can't get my phone to show up in device manager so when I try to do a command in adb it says no device detected or something.
I'm losing my mind trying to get one of my computers to be able to fastboot, with my windows 8 I'm able to use adb and make commands to the phone but I can not get it to see the phone when I'm in the bootloader to fastboot.
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You could use that link i gave you to RUU your phone back to stock without a pc. However we still need to get your fastboot drivers to work. YOu could try downloading the HTC One Toolkit by hasoon2000 and use it to install the drivers .http://rootzwiki.com/topic/105129-t...ne-toolkit-v31-7-28-2013-perm-rootnoob-proof/

Finally got fastboot working on my old vista laptop, thanks for every ones input.

josh030181 said:
Finally got fastboot working on my old vista laptop, thanks for every ones input.
Click to expand...
Click to collapse
Sweet!!! Congrats Brother now you can get that phone replaced!

[Q] Need some help! Currently in a very bad situation.

Okay, I'm not sure exactly what happened, but long story short:
I flashed a rom and instead of getting a new rom on my phone, the phone rebooted into fastboot. I tried to enter recovery... no dice. Somhow my recovery uninstalled itself. So now I'm stuck with a phone with no rom installed, and no recovery installed. Frustration.
First step would be to reinstall recovery right? But when attempting to use fastboot flash command, i get stuck at <waiting for device>. I have the htc phone driver installed, and it's recognizing the phone is plugged into the pc in device manager. The phone screen even says FASTBOOT USB. I have no idea why it's not flashing. The recovery i'm trying to flash is twrp, the latest sprint build. It's the same one I had before it somehow uninstalled itself.
Please help out guys?
Thanks.

What phone?
Sent from my SM-P600 using Tapatalk

Details
Sorry for not making this clear earlier: the phone is the HTC One, Sprint. Just the regular one.
I'm really in a bind in here. Right now I have no recovery or rom to work with, and the only rom on my phone is the one that caused all this mess. I'm going to have to sideload a rom, but right now I need to get twrp on there. For some reason, it still won't get on, i'm still stuck at <waiting for device>. The phone is coming up on device manager as "My htc", so it's definitely plugged into the computer correctly. I have no idea what's going on.

Smells like bad usb drivers.
What does this command say:
fastboot devices
The result should be your device id. It not, your usb drivers are not working.
If it does work, I would RUU back to stock. Look at the faq page for links.

tdhite said:
Smells like bad usb drivers.
What does this command say:
fastboot devices
The result should be your device id. It not, your usb drivers are not working.
If it does work, I would RUU back to stock. Look at the faq page for links.
Click to expand...
Click to collapse
The command doesn't return anything. I guess this means my drivers aren't working. This doesn't make any sense though (pun intended): the phone is being recognized in device manager under "Android USB Devices" as "My HTC" via HTC's drivers that come with htc sync. I already downloaded htc sync and uninstalled it, keeping the driver files. This is really wierd stuff, any idea on how to get the drivers working? I'm sure if I could just get a recovery on there, resolving the issue wouldn't be too difficult via adb. Thanks.

Sounds like you are running Win 8.1.
Your phone won't be recognized if your hboot is 1.44

BD619 said:
Sounds like you are running Win 8.1.
Your phone won't be recognized if your hboot is 1.44
Click to expand...
Click to collapse
I am running 8.1, but my hboot is 1.55.

There it's a specific question in this in the faq page, particularly 8.1 and usb. Did you look at that?
See this: http://forum.xda-developers.com/showthread.php?p=49038239

EXDetonator said:
I am running 8.1, but my hboot is 1.55.
Click to expand...
Click to collapse
Did you install HTC sync? You need it for the proper drivers

Fixed! ...halfway
Alright guys, I flashed a recovery.
I actually started off with HTC's drivers, but they were causing the issue.
Thankfully the information the thread tdhite posted had a link to a working driver.
Thanks everyone! Now I need to sideload a rom.

[Q] My phone halfway bricked. Cannot boot and recovery.

I have tried to flash a rom (Android Revolution HD 53.0) for my One. And after I finished flashing, it asked me if I would like to fix root. I pressed yes.
Then the phone go stuck between the boot screen and the recovery screen. It cannot enter the recovery mode (It got a flash of the clockworkmod, but it seems likes some error occurs). And now, I put my phone into Fastboot mode and plug it to my computer. The phone has turned "FASTBOOT USB" but when a use a fastboot command, it says "waiting for device" for a century...
And when my open up the "device manager" on my computer, it can recongnize "my HTC" but it's marked as an unrecongnized device.
I'm using Windows 8.1 on the Lenovo y510p, I think the Win 8.1 is the problem causing this...
I have tried to install the Intel USB 3.0 eXtensible Host Controller Driver as mentioned here, but my USB then goes out of function.
Also, the fastboot won't work even though I manually install the HTC Driver from the device manager.
I have got HTC Sync, ADB and fastboot all installed on the computer. Still got no luck.
Anyway to solve this?

EricLamYP said:
I have tried to flash a rom (Android Revolution HD 53.0) for my One. And after I finished flashing, it asked me if I would like to fix root. I pressed yes.
Then the phone go stuck between the boot screen and the recovery screen. It cannot enter the recovery mode (It got a flash of the clockworkmod, but it seems likes some error occurs). And now, I put my phone into Fastboot mode and plug it to my computer. The phone has turned "FASTBOOT USB" but when a use a fastboot command, it says "waiting for device" for a century...
And when my open up the "device manager" on my computer, it can recongnize "my HTC" but it's marked as an unrecongnized device.
I'm using Windows 8.1 on the Lenovo y510p, I think the Win 8.1 is the problem causing this...
I have tried to install the Intel USB 3.0 eXtensible Host Controller Driver as mentioned here, but my USB then goes out of function.
Also, the fastboot won't work even though I manually install the HTC Driver from the device manager.
I have got HTC Sync, ADB and fastboot all installed on the computer. Still got no luck.
Anyway to solve this?
Click to expand...
Click to collapse
What is your bootloader version? What recovery are you using and what version?
in the meantime I suggest you to use Windows 7 or boot a live ubuntu 12.04 32 bits version cd or bootable flash drive and use fastboot from there.

EricLamYP said:
I have tried to flash a rom (Android Revolution HD 53.0) for my One. And after I finished flashing, it asked me if I would like to fix root. I pressed yes.
Then the phone go stuck between the boot screen and the recovery screen. It cannot enter the recovery mode (It got a flash of the clockworkmod, but it seems likes some error occurs). And now, I put my phone into Fastboot mode and plug it to my computer. The phone has turned "FASTBOOT USB" but when a use a fastboot command, it says "waiting for device" for a century...
And when my open up the "device manager" on my computer, it can recongnize "my HTC" but it's marked as an unrecongnized device.
I'm using Windows 8.1 on the Lenovo y510p, I think the Win 8.1 is the problem causing this...
I have tried to install the Intel USB 3.0 eXtensible Host Controller Driver as mentioned here, but my USB then goes out of function.
Also, the fastboot won't work even though I manually install the HTC Driver from the device manager.
I have got HTC Sync, ADB and fastboot all installed on the computer. Still got no luck.
Anyway to solve this?
Click to expand...
Click to collapse
This fixed fastboot on my windows 8.1 pc
Download this > http://forum.xda-developers.com/attachment.php?attachmentid=2500592&d=1389122072
Easy instructions here > http://forum.xda-developers.com/showthread.php?p=49131915
Use the Old Dirty Solution it works perfectly

clsA said:
This fixed fastboot on my windows 8.1 pc
Download this > http://forum.xda-developers.com/attachment.php?attachmentid=2500592&d=1389122072
Easy instructions here > http://forum.xda-developers.com/showthread.php?p=49131915
Use the Old Dirty Solution it works perfectly
Click to expand...
Click to collapse
so im bout to try this as my phone will not communicate in bootloader. but i have a bigger problem before i get to that. my phone wont stay charged long enough or at all really. i prob dont even have to mess with bootloader if it would charge. so i can plug it in and it flashes red led and empty battery. i can get it into bootloader and then recovery twrp 2.7.0.0 i currently have no os installed but have several on my phone so dont need to mess with adb yet how can i get my phone to stay on long enough to flash a rom ? RUU out of question here because of 30%
i thought twrp was suppose to charge ? but when i get their it wont stay on

alray said:
What is your bootloader version? What recovery are you using and what version?
in the meantime I suggest you to use Windows 7 or boot a live ubuntu 12.04 32 bits version cd or bootable flash drive and use fastboot from there.
Click to expand...
Click to collapse
Get no luck on that... The y510p cannot even boot from a USB /___\
But anyway, I have borrowed my fds computer with Win 7 installed. And all works fine now. Thank you very much~~

ac3kill said:
so im bout to try this as my phone will not communicate in bootloader. but i have a bigger problem before i get to that. my phone wont stay charged long enough or at all really. i prob dont even have to mess with bootloader if it would charge. so i can plug it in and it flashes red led and empty battery. i can get it into bootloader and then recovery twrp 2.7.0.0 i currently have no os installed but have several on my phone so dont need to mess with adb yet how can i get my phone to stay on long enough to flash a rom ? RUU out of question here because of 30%
i thought twrp was suppose to charge ? but when i get their it wont stay on
Click to expand...
Click to collapse
Your Phone is broken send it to HTC or take it to a repair shop

[Q] Broke my fastboot?

Hello,
I tried installing Android Revolution HD. Whenever I booted my phone, it kept getting stuck at the splash screen (Google [with the unlocked hanglock]). So after a quick Google, I read that this could be fixed by flashing the firmware found in this thread: http://forum.xda-developers.com/showthread.php?t=2182823.
I followed the instructions and when I reached the following step:
Type: fastboot flash zip firmware.zip and wait for process to complete.
Click to expand...
Click to collapse
an error appeared on my computer's command prompt and my phone rebooted.
When I now boot my phone, I get a weird warning by HTC on the Google splash screen:
This build is for development purpose only. Do not distribute outside HTC without HTC`s permission
failure to comply may lead to legal action.
Click to expand...
Click to collapse
and the phone still hangs on this splash screen.
When I reboot my phone using POWER + VOLUME DOWN and then enter fastboot mode, my computer no longer (it did before) recognizes my phone
USB Device not recognized.
Click to expand...
Click to collapse
.
Any ideas on how to fix this?
Thanks!

IanWinz said:
Hello,
I tried installing Android Revolution HD. Whenever I booted my phone, it kept getting stuck at the splash screen (Google [with the unlocked hanglock]). So after a quick Google, I read that this could be fixed by flashing the firmware found in this thread: http://forum.xda-developers.com/showthread.php?t=2182823.
I followed the instructions and when I reached the following step:
an error appeared on my computer's command prompt and my phone rebooted.
When I now boot my phone, I get a weird warning by HTC on the Google splash screen:
and the phone still hangs on this splash screen.
When I reboot my phone using POWER + VOLUME DOWN and then enter fastboot mode, my computer no longer (it did before) recognizes my phone .
Any ideas on how to fix this?
Thanks!
Click to expand...
Click to collapse
Can you post a fastboot getvar all and remove serial no and imei please?

stovie_steve said:
Can you post a fastboot getvar all and remove serial no and imei please?
Click to expand...
Click to collapse
Thanks for the fast reply.
Unfortunately, I can't start fastboot. If I select fastboot and plug my phone into my computer, I get a windows error "USB device not recognized" (this did not happen before I tried to flash the firmware).
(I do know my CID is HTC__11 and my modelid is PN0710000)

IanWinz said:
Thanks for the fast reply.
Unfortunately, I can't start fastboot. If I select fastboot and plug my phone into my computer, I get a windows error "USB device not recognized" (this did not happen before I tried to flash the firmware).
(I do know my CID is HTC__11 and my modelid is PN0710000)
Click to expand...
Click to collapse
Is your phone s off or s on? What firmware did you flash?
You need to update your drivers then. Re download the HTC drivers and try again. Use a different cable if you have one and ensure usb 2.0 ports, also are you Windows 8.1?

stovie_steve said:
Is your phone s off or s on? What firmware did you flash?
You need to update your drivers then. Re download the HTC drivers and try again. Use a different cable if you have one and ensure usb 2.0 ports, also are you Windows 8.1?
Click to expand...
Click to collapse
Thanks for your fast reply,
- My phone was S-OFF (I don't know whether the flashing of the firmware can change this?)
- I flashed the following zip: 2.17.401.1-custom.zip, downloaded from the Android Revolution HD blogspot.
- I'll try to re-download the HTC drivers, but it would surprise me if this solved the problem, because it worked like 2 hours ago (before I flashed the firmware).
- I used a USB 3.0 port and Windows 8.1, however, I also tried on a Windows 7 computer with a USB 2.0 port, but still, no success.

IanWinz said:
Thanks for your fast reply,
- My phone was S-OFF (I don't know whether the flashing of the firmware can change this?)
- I flashed the following zip: 2.17.401.1-custom.zip, downloaded from the Android Revolution HD blogspot.
- I'll try to re-download the HTC drivers, but it would surprise me if this solved the problem, because it worked like 2 hours ago (before I flashed the firmware).
- I used a USB 3.0 port and Windows 8.1, however, I also tried on a Windows 7 computer with a USB 2.0 port, but still, no success.
Click to expand...
Click to collapse
After re-installing the drivers, the problem persists:
USB device not recognized. The last USB Device you connected to the computer malfunctioned, and Windows does not recognize it.
Click to expand...
Click to collapse

IanWinz said:
After re-installing the drivers, the problem persists:
Click to expand...
Click to collapse
Some posts with workarounds
http://forum.xda-developers.com/showthread.php?t=2766931
http://forum.xda-developers.com/htc-one-s/general/guide-fix-fastboot-windows-8-1-t2858337

stovie_steve said:
Some posts with workarounds
http://forum.xda-developers.com/showthread.php?t=2766931
http://forum.xda-developers.com/htc-one-s/general/guide-fix-fastboot-windows-8-1-t2858337
Click to expand...
Click to collapse
Thanks,
Unfortunately, both solutions are not working for me, is it possible that something is wrong on the phone side?

IanWinz said:
Thanks,
Unfortunately, both solutions are not working for me, is it possible that something is wrong on the phone side?
Click to expand...
Click to collapse
I just booted from Ubuntu USB and fastboot worked like a charm there. So it's okay now, thanks everyone!