Database Develop

[Q] Broke my phone's screen

I dropped my phone on some pretty hard stuff, and it has a big crack now, on the right side of the screen. Everything seems to be working fine, and the touch screen in itself has no issues (it works even on the cracked part of the glass), but the crack is pretty big, and it runs right from top to the bottom of the screen. Any idea how/where I can get it replaced, and how much it might cost?
I though gorilla glass was a lot more tougher :crying:
Thanks!

If you are game enough to do it yourself
http://www.youtube.com/watch?v=cTOyjGol_iM
There are a few screens on ebay for cheap
Can you get it done cheap in a market or something? You can here

Oh, well. Seems like fun!
Did not find anything for the IncS on EBay's Indian site, but I guess I can get it shipped from the States - I found several on that.
But before I try this, I would definitely want to know how much the HTC repair center might charge me for this The LCD is fine, and only the glass (or digitizer - I got that from Mark's youtube link) has to be replaced. There are several on eBay for 35 USD, which is kinda OK, but I do not want to end up with a messed up non-working phone at the end of it

There may be a few nerves taking apart a $400 phone haha
And from my research, the glass and the digitaliser are attached
You could always enquire at HTC by calling them or emailing
That would obviously be the safest way
Sent from my Incredible S using XDA

Yeah, I mailed them, and they asked me to contact their Customer Care over phone, and the person at the CC had no idea what a digitizer is, and he asked me to get in touch with the repair center here, which is closed on Sundays
Will update here tomorrow after a visit to the repair center.
Sent from my (broken) HTC Incredible S using xda app-developers app :'(

Support me if your screen got dust

Hi all,
i just get back my p880 after replacement screen since the dust under the screen, but guess what?
It happened again just for 1 week.
i did write a email for them.
Hi,
I wanna make a complain on your flagship product !
last week(roughly Nov 27) i did collect a unit P880 after screen replacement due to dust under the screen. However after 1 week, it still happen again !
This is a quality issue on this unit! and i am not the only 1, my girlfriend also having same problem from day 1, and mine too.
Before sent in , i did ask your staff! your staff say no, this isnt quality issue, so far i am the only 1. i take it at that time.
But when i get back my phone, and this happened again in just 1 week !
And i did research ! i am not the only 1.
Here is the URL:
English:
http://forum.xda-developers.com/showthread.php?t=1744934
http://craftkeys.com/lg/lg-optimus-4x-hd-dust-under-screen/
Chinese:
http://bbs.gfan.com/android-5240214-1-1.html
http://detail.zol.com.cn/311/310329/review.shtml
http://bbs.gfan.com/android-5040987-1-1.html
http://bbs.gfan.com/android-5264111-1-1.html
http://bbs.xda.cn/thread-11166077-1-1.html
Please give me reasonable advice.
Please support me, if you having same problems with me.

No this isn't their flagship product
This is just an unsupported old phone
and mine never have any dust issue
any pictures support what you said?

yes ,my p880 is in this tragedy .i think LG should make actions to give us a clear device not a dirty
Sent from my LG-P880 using xda premium

hkhkhkhk said:
No this isn't their flagship product
This is just an unsupported old phone
and mine never have any dust issue
any pictures support what you said?
Click to expand...
Click to collapse
Too bad, i dont have a pro camera right now. and also hard to capture by camera.
and i believe those p880 with this issue will be more dust after certain usage.
just 1 week, there are 2 medium dot under screen. from my exp last times, about 1-2 month, there lots of dust and big 1.
really make me so sad. what a product with this stupid issue!

i have the same issue too but its really slight. the dust are hardly seen under normal usage and only when the screen is off and im looking for it.
not something very irritating but yea, it shouldn't be there. btw my Optimus One had this problem too but it was really a thick dense line of dust from the bottom left corner of the screen.
edit: added photos

i have only one and barely notice it
Sent from my LG-P880 using xda app-developers app

L2Deliver said:
i have the same issue too but its really slight. the dust are hardly seen under normal usage and only when the screen is off and im looking for it.
not something very irritating but yea, it shouldn't be there. btw my Optimus One had this problem too but it was really a thick dense line of dust from the bottom left corner of the screen.
edit: added photos
Click to expand...
Click to collapse
for mine, it's more worst....
and the stupid LG in Singapore still haven't reply yet.
If today still not giving me a reply,I will call tomorrow.
So if other also got this issue, please leave a messages here to support me.
thanks

stupidfrog said:
for mine, it's more worst....
and the stupid LG in Singapore still haven't reply yet.
If today still not giving me a reply,I will call tomorrow.
So if other also got this issue, please leave a messages here to support me.
thanks
Click to expand...
Click to collapse
go straight down to the service centre at Alexandra road if u want fast repair. call email also no use you can't fix it yourself anyway.
Bring along your proof of purchase (receipt) and warranty card.

L2Deliver said:
go straight down to the service centre at Alexandra road if u want fast repair. call email also no use you can't fix it yourself anyway.
Bring along your proof of purchase (receipt) and warranty card.
Click to expand...
Click to collapse
i know where is it, and send before. i post here that because i believe it will happen again after second service.
previously i emailed, they said sent to their service center.
in the service center i asked,and they said no this quality issue on other p880. what i feel is nonsense, just other people lazy go for it.
And purposely go there for same problem, i am quite unhappy, because wasting my time to go and back.
And they just replace the window glass, i dont think can fix permanently, since this is a common issue for most people, wasnt?

Hello I have the same issue, in my P880 I saw specs of dust two days after of purchase, now 2 months later I have many specs, some are very annoying at sunlight. Sadly in my Country I do not have technical support from LG.

andypv4 said:
Hello I have the same issue, in my P880 I saw specs of dust two days after of purchase, now 2 months later I have many specs, some are very annoying at sunlight. Sadly in my Country I do not have technical support from LG.
Click to expand...
Click to collapse
no lg technical ?? i know how you feel bro
Sent from my LG-P880 using xda app-developers app

I have three particles in the middle/high of the screen, and that annoys me at sunlight...
I will try LG Backup support.
I got it for like one month, you think they will replace it ?
Sent from my LG-P880 using xda premium

they will replace the window( the front glass) not the screen. however, since this is defective, i requested to replace another phone under the singapore lemon law. but still not yet replay from last friday sent in

Hurry up. Once I have the same problem with my optimus swift, the delay for taking mobile to service center coasted me additional money for replacing screen and glass.
Sent from my LG-P880 using xda app-developers app

How i' fixed one dust dot.
Hello
Today i noticed white dust point between my screen and glass of phone... and.. i was pissed off!!! because phone is one month old!
Tried to calmdown ... but every time when i looked on the screen i saw nothing but that white dot...
So... i don't take any responsibility for this "tutorial" on damaging your glass or screen or phone...
So... turn off you phone ... using your pointing finger make speed hard taps on dust area with little bit bending of whole phone.
With this method i managed to move dust point from middle of screen to bottom edge of screen... and with more bending and taping on edhe area
dust spot is disappeared. (it took me 2 minutes of tapping)
I konw it sounds crazy but it worked and i'm happy again

nomaj said:
Hello
Today i noticed white dust point between my screen and glass of phone... and.. i was pissed off!!! because phone is one month old!
Tried to calmdown ... but every time when i looked on the screen i saw nothing but that white dot...
So... i don't take any responsibility for this "tutorial" on damaging your glass or screen or phone...
So... turn off you phone ... using your pointing finger make speed hard taps on dust area with little bit bending of whole phone.
With this method i managed to move dust point from middle of screen to bottom edge of screen... and with more bending and taping on edhe area
dust spot is disappeared. (it took me 2 minutes of tapping)
I konw it sounds crazy but it worked and i'm happy again
Click to expand...
Click to collapse
You ruined my idea of build nano-vacuum cleaners for that!!!

Isn't this problem partly due to the fact that there's a large gap between the display and touchscreen itself?

Ultraman1966 said:
Isn't this problem partly due to the fact that there's a large gap between the display and touchscreen itself?
Click to expand...
Click to collapse
Probably... i moved my dust dot like i wanted

I've been contemplating getting this phone for a while now but this puts me right off. My SGS doesn't have this problem as the display and touchscreen are bonded together.

Please, could you explain more accurately ? I really wish to remove these dust and i'm very interested in your method
Sent from my LG-P880 using xda premium

It's a sad day today for my Nexus...

So today I am just chillin, and pull out my phone from my pocket and I didnt really grip it hard and just falls from my hands... I swear when it dropped it felt that it was falling in slow motion. And out of all the places it could fall, it falls at an angle and then on the screen.
I picked it up and I see the top of the screen has a crack from one side to the other, and another crack on the bottom right corner. And it gets worse, when I turned on the screen the touch doesnt work at all so basically my whole screen is messed up.
Found a website that sells the screen already glued with the frame and a battery so all its missing is the motherboard and internal stuff.
Buttt its $170 so yea gotta wait till next week when I get payed.
I would post pics but dont have 10 posts so yea, it really sucks I've had the phone for about a month and I always protected it. :crying::crying::crying:

Sorry to hear that but I've read that LG will repair your screen for less than that.
Sent from my Nexus 4 using xda premium

hmmm..... But isn't LG already being super slow to produce the device itself, would probably take them a month to do it and I kinda need a phone

Asking them to give you a price and time estimate cannot hurt. Additionally, the limiting step of production is more likely everything that goes on that motherboard, not the touch screen.

xXx_S13 said:
So today I am just chillin, and pull out my phone from my pocket and I didnt really grip it hard and just falls from my hands... I swear when it dropped it felt that it was falling in slow motion. And out of all the places it could fall, it falls at an angle and then on the screen.
I picked it up and I see the top of the screen has a crack from one side to the other, and another crack on the bottom right corner. And it gets worse, when I turned on the screen the touch doesnt work at all so basically my whole screen is messed up.
Found a website that sells the screen already glued with the frame and a battery so all its missing is the motherboard and internal stuff.
Buttt its $170 so yea gotta wait till next week when I get payed.
I would post pics but dont have 10 posts so yea, it really sucks I've had the phone for about a month and I always protected it. :crying::crying::crying:
Click to expand...
Click to collapse
sorry bro. hope you get it fixed and working again soon. did you have a case on the phone? just curious to know how fragile it is.

Wooohh...... Hahahaha
Sent from my HTC Explorer A310e using xda premium

Damn man, that sucks. The first time my Nexus was dropped was from my friend being careless... So because of that, I made it so that no one except me can use my phone. I hated my friend for doing that because it was the first hour I had my phone...
But for the screen fix, try to see if you can find a lower price. Doesn't hurt to continue searching the web.

ru5l4n12 said:
Wooohh...... Hahahaha
Sent from my HTC Explorer A310e using xda premium
Click to expand...
Click to collapse
Your a bit of a kn×b aren't you
Sent from my GT-I9300 using Xparent ICS Tapatalk 2

xXx_S13 said:
hmmm..... But isn't LG already being super slow to produce the device itself, would probably take them a month to do it and I kinda need a phone
Click to expand...
Click to collapse
I heard it was 7-10 days after they receive it including return shipping.
Sent Using Tapatalk 2

Damn ....that sucks
Sent from my Nexus 4 using Tapatalk 2

I know how it feel bro. First scratch on beautiful screen. Crying in a corner

And that's why I have a case.
Sent from my Nexus 4 using Tapatalk 2

Harry Pothead said:
Asking them to give you a price and time estimate cannot hurt. Additionally, the limiting step of production is more likely everything that goes on that motherboard, not the touch screen.
Click to expand...
Click to collapse
LG will not give you a quote. They will only say, "We cannot give you a quote without you sending it in. Please send the phone in to us, with you being responsible for shipping, and then once we've had a chance to look at it, we will let you know the cost of the repair."
Even after I pushed saying how about the front lcd and digitizer, they still wouldn't give me an estimate.

Sam Thing happened to me.. just 1 crack but half the touchscreen doesnt work.. i've seen plenty of ppl with cracked iphones whose touch still works.. called lg and they told me the same thing. Don't know if its worth wasting money on shipping just to find out they charge more for repair.. kind of a risk. Did you ever end up getting it fixed?

So was it worth not having a case?

Life is like a pubic hair on a toilet seat. You're gonna get pissed off sometimes.
Sent from my Nexus 7 using xda premium

vikramkhalsa said:
Sam Thing happened to me.. just 1 crack but half the touchscreen doesnt work.. i've seen plenty of ppl with cracked iphones whose touch still works.. called lg and they told me the same thing. Don't know if its worth wasting money on shipping just to find out they charge more for repair.. kind of a risk. Did you ever end up getting it fixed?
Click to expand...
Click to collapse
In US is something like $140...in UK I will let you know on Friday when I receive the quote

That really sucks... Something about these new phones, in particular the ones with the new touch sensor in glass or whatever they call it. The touch response is gone on a crack. I recall my first Droid had two cracks across the entire face and it worked flawlessly... I think I'd rather have that 1mm gap in the display/glass then have to replace it due to a simple crack.
Sent from my Nexus 7 using Tapatalk HD

Ouch that really does suck
Hope you get it fixed pretty soon

knock on wood, i hope i don't drop it, i have butter fingers too, i did let it slip once but i had the usb cable in it still and it only fell like 2 foot on soft wooden floor, if you drop it from your pocket( 4ft >) and it hits hard floor like cement, its a goner i think!

o2x replacement screens? repairs?

the dumbest thing happend @ work today dont know how . but i took fone out of pocket and scren was broke. crack line right across the middle. like it was bend and broke or something. =(. sad face indeed.
really peeeves me off =(. is it easy to replace a screen yourself. or should i just pay someone to do it. also im in nz so may not be so easy to get... worth the price. or just retire this unsupported device and get a s3 galaxy or something?

So same thing happend with me
I gave my phone to customer service center n the cost was Rs. 2500 for replacing a new screen.
Idk what cost it would b in nz sry bro!
Sent from P990 the beast phone ^_^

in your opinion. was it cheap?

R0B3RTF1SH3R said:
in your opinion. was it cheap?
Click to expand...
Click to collapse
I'm buying an lcd wich was quite cheap in America : 19 USD so around 15 euro
And in europe it was 39 euro so 45 USD.
BUT this was a LCD screen so idk glass screen ;o
Good luck!

akash.mahadeshwar said:
So same thing happend with me
I gave my phone to customer service center n the cost was Rs. 2500 for replacing a new screen.
Idk what cost it would b in nz sry bro!
Sent from P990 the beast phone ^_^
Click to expand...
Click to collapse
NO!

There's the glass (digitizer) and there's the screen, do you still have a picture when turning on the phone? I broke my digitizer once and was still able to use the phone, screen still working and touch too, but with cracks on it. You might want to check out this thread about digitizer repair, I did it myself and found it quite easy. There are some Youtube videos that explain taking the phone very well.

htc 100 buyback offer

i read the conditions for trade up in order to get those hundred dollars back.i want to know if i would qualify...dont want to get a response of my phone is only worth 20 dollars because then there's nothing i can do about it, they cant send it back to me..its worth more than 20 to me!!!!!!!!question..on the htc website it ask...is the phone fully functional? yes it is im currently using it right now..although its rooted s-off with negalite blue....2. is there any liquid damage or corrosion? i dont think so, never been submerged in water..3 is the screen broken, damaged or leaking...heres where i dont know how to describe it..it has a few light scratches on the screen..hardly noticeable... so will this be a problem?
another thing my phone does have light dents on the metal around the sides and the metal rim around the phone has been glued back on...it came apart when it was dropped..any ideass?

pelon90005 said:
i read the conditions for trade up in order to get those hundred dollars back.i want to know if i would qualify...dont want to get a response of my phone is only worth 20 dollars because then there's nothing i can do about it, they cant send it back to me..its worth more than 20 to me!!!!!!!!question..on the htc website it ask...is the phone fully functional? yes it is im currently using it right now..although its rooted s-off with negalite blue....2. is there any liquid damage or corrosion? i dont think so, never been submerged in water..3 is the screen broken, damaged or leaking...heres where i dont know how to describe it..it has a few light scratches on the screen..hardly noticeable... so will this be a problem?
another thing my phone does have light dents on the metal around the sides and the metal rim around the phone has been glued back on...it came apart when it was dropped..any ideass?
Click to expand...
Click to collapse
The trade in for at least $100 was a pre registering thing that happened early March. If you did not sign up then you will not be eligible for the $100. You will only be eligible for the value of your phone which they say is $20.
Sent from my HTCONE using xda app-developers app

similar question....my evo 3d is in very good condition...It is a asurion replacement so it's re-manufactured but other than the digitizer that doesn't work to well (you touch one part of the screen, it reacts as if your touching another part. you touch nothing, it thinks you have 3 fingers on screen) turning screen off and on temporarily fixes it most of the time but needs to be done VERY often. The digitizer could have been broken when I sent it thru the mail, no?
---------- Post added at 02:05 PM ---------- Previous post was at 02:04 PM ----------
pelon90005 said:
i read the conditions for trade up in order to get those hundred dollars back.i want to know if i would qualify...dont want to get a response of my phone is only worth 20 dollars because then there's nothing i can do about it, they cant send it back to me..its worth more than 20 to me!!!!!!!!question..on the htc website it ask...is the phone fully functional? yes it is im currently using it right now..although its rooted s-off with negalite blue....2. is there any liquid damage or corrosion? i dont think so, never been submerged in water..3 is the screen broken, damaged or leaking...heres where i dont know how to describe it..it has a few light scratches on the screen..hardly noticeable... so will this be a problem?
another thing my phone does have light dents on the metal around the sides and the metal rim around the phone has been glued back on...it came apart when it was dropped..any ideass?
Click to expand...
Click to collapse
Sounds good to me....pics?