[Q] How does the activation of a motomaker device work? - Moto X Q&A

Do motomaker devices come pre-activated or do I need to activate it when it arrives? If they do come preactivated, does that mean that my current phone will be unusable? The last time I activated a new cell phone was 5.5 years ago in store and I'm assuming that I can activate it online now.

umaxtu said:
Do motomaker devices come pre-activated or do I need to activate it when it arrives? If they do come preactivated, does that mean that my current phone will be unusable? The last time I activated a new cell phone was 5.5 years ago in store and I'm assuming that I can activate it online now.
Click to expand...
Click to collapse
You activate it when you are ready to use it.

New 32gb Dev Edition user here. Do I need to activate any special way to keep my unlimited data? Im scared to do anything that may alter the plan>

You activate it by powering down your current device, inserting the provided nanosim, powering up the Moto X, then follow the directions on the screen. Once done, your old sim card (if you have one) can be thrown away.

I actually powered it up and no real directions were asked? I can go onlime to verzion.com and enter device imei?
Sent from my Rezound using Tapatalk

scottjb said:
You activate it when you are ready to use it.
Click to expand...
Click to collapse
But how does the activation occur? Does it involve entering serial numbers into a webpage or some sort of ritual sacrifice?

umaxtu said:
But how does the activation occur? Does it involve entering serial numbers into a webpage or some sort of ritual sacrifice?
Click to expand...
Click to collapse
Depends on your carrier and your current phone. If you have a nano SIM in your current phone, you can probably just move it to the new phone. If you need a new SIM, you have to get one from your carrier.
---------- Post added at 11:17 AM ---------- Previous post was at 11:16 AM ----------
SR3TLAW said:
New 32gb Dev Edition user here. Do I need to activate any special way to keep my unlimited data? Im scared to do anything that may alter the plan>
Click to expand...
Click to collapse
As long as you are bringing your own device (no subsidized handset upgrade), you should be able to keep your current plan.
---------- Post added at 11:19 AM ---------- Previous post was at 11:17 AM ----------
SR3TLAW said:
I actually powered it up and no real directions were asked? I can go onlime to verzion.com and enter device imei?
Sent from my Rezound using Tapatalk
Click to expand...
Click to collapse
Your Rezound probably has a larger SIM than the Moto X. If so, you have to get another one from Verizon. They should do it for free and keep your existing plan. If they are the same size, just try moving it to the new phone.

Your Rezound probably has a larger SIM than the Moto X. If so, you have to get another one from Verizon. They should do it for free and keep your existing plan. If they are the same size, just try moving it to the new phone.
Click to expand...
Click to collapse
The Dev Edition actually comes with a nano sim pre-installed. When the phone powers up it says it has a problem activating and to call a number. Should I just activate that way?

SR3TLAW said:
The Dev Edition actually comes with a nano sim pre-installed. When the phone powers up it says it has a problem activating and to call a number. Should I just activate that way?
Click to expand...
Click to collapse
The TMobile own does as well. They give you a little pamplet telling how to activate. Well I should say for the TMobile version.

SR3TLAW said:
The Dev Edition actually comes with a nano sim pre-installed. When the phone powers up it says it has a problem activating and to call a number. Should I just activate that way?
Click to expand...
Click to collapse
I would call the number or bring the phone to a VZW store. Either way, VZW has to activate the SIM you got with the phone.
Sent from my Nexus 7 using Tapatalk

Appreciate the help. Got everything activated. Ended up going to Verizon store and personally watched him activate phone. A little overkill but he understood. Bootloader unlocked, rooted, twrp and running custom rooted ROM. So weird coming from HTC with 4 buttons lol.
Let thrbfun
Sent from my XT1060 using Tapatalk

Related

[Q] Sprint HTC One Carrier Unlock

I know there is already one thread "SIM Unlock" went about 40 pages only discussing about Sprint customer service experience and emails on unlock from sprint. below are truths we know so-far ...
1. We all know that sprint is not unlocking the HTC One at present, even if they say it is unlocked that's not true.
2. Sprint HTC One is a world phone supports CDMA and GSM
3. May not support all frequencies of other carriers, but should work on other carriers voice, text and 2g or 3g data.
4. Cricket flashing is successful, you can flash your devices to cricket or MetroPCS
SO Let discuss only progress on unlocking the Sprint HTC One for GSM carriers using software modifications. did one have break through modifying phone.apk ?
krangineni said:
I know there is already one thread "SIM Unlock" went about 40 pages only discussing about Sprint customer service experience and emails on unlock from sprint. below are truths we know ...
1. We all know that sprint is not unlocking the HTC One at present, even if they say it is unlocked that's not true.
2. Sprint HTC One is a world phone supports CDMA and GSM
3. May not support all frequencies of other carriers, but should work on other carriers voice, text and 2g or 3g data.
4. Cricket flashing is success
SO Let discuss only progress on unlocking the Sprint HTC One for GSM carriers using software modifications. did one have break through modifying phone.apk ?
Click to expand...
Click to collapse
Correct me if I'm wrong, but I don't think the Sprint HTC One even supports the basic frequencies needed for AT&T/T-Mobile in general.
this is all discussed in the other thread. you should read through it. lots of good information
where is this other thread you guys are talking about? link?
fragler said:
where is this other thread you guys are talking about? link?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2243724
krangineni said:
I know there is already one thread "SIM Unlock" went about 40 pages only discussing about Sprint customer service experience and emails on unlock from sprint. below are truths we know so-far ...
1. We all know that sprint is not unlocking the HTC One at present, even if they say it is unlocked that's not true.
2. Sprint HTC One is a world phone supports CDMA and GSM
3. May not support all frequencies of other carriers, but should work on other carriers voice, text and 2g or 3g data.
4. Cricket flashing is successful, you can flash your devices to cricket or MetroPCS
SO Let discuss only progress on unlocking the Sprint HTC One for GSM carriers using software modifications. did one have break through modifying phone.apk ?
Click to expand...
Click to collapse
Actually #1 is no longer true. They've since changed their unlocking method and folks, including myself, are now rocking SIM unlocked phones. In fact, I successfully used a T-Mobile SIM in my Sprint-unlocked HTC One (GSM data only and very spotty coverage).
I have a Sprint HTC one which I got to India, but when I insert a SIM here it says SIMLOCK ENABLED.
is there a way to UNLOCK it????
I have already tried to install a couple of Custom ROMs, but couldn't install, instead bricked my device.
I have unbricked my device, but couldn't unlock my Device.
And also my ClockWorkMod says it is Unable to load Cache and also is Unable to load SD Card.
ANY HELP PLEASE...!!!!!
suhazgummadi said:
I have a Sprint HTC one which I got to India, but when I insert a SIM here it says SIMLOCK ENABLED.
is there a way to UNLOCK it????
I have already tried to install a couple of Custom ROMs, but couldn't install, instead bricked my device.
I have unbricked my device, but couldn't unlock my Device.
And also my ClockWorkMod says it is Unable to load Cache and also is Unable to load SD Card.
ANY HELP PLEASE...!!!!!
Click to expand...
Click to collapse
This is jsut babytown frolics now.
How bout buying unlock code
suhazgummadi said:
I have a Sprint HTC one which I got to India, but when I insert a SIM here it says SIMLOCK ENABLED.
is there a way to UNLOCK it????
I have already tried to install a couple of Custom ROMs, but couldn't install, instead bricked my device.
I have unbricked my device, but couldn't unlock my Device.
And also my ClockWorkMod says it is Unable to load Cache and also is Unable to load SD Card.
ANY HELP PLEASE...!!!!!
Click to expand...
Click to collapse
Hi
I was also interested in buying a sprint HTC ONE which i was plaaning to use in India. However, no where I could find a concrete support that HTC one for sprint were being unlocked. As you have already purchased the phone, would you be willing to buy unlock code from internet. Some sites are doing it for $4. I am not sure whether it'll work or not. But I guess after buying this phone, you could take a risk of 4 more i think.
And if it works, could you share with us so that even I can go ahead and buy a sprint HTC One which would be used in India on GSM network.
Thanks
i´m facing the same thing
suhazgummadi said:
I have a Sprint HTC one which I got to India, but when I insert a SIM here it says SIMLOCK ENABLED.
is there a way to UNLOCK it????
I have already tried to install a couple of Custom ROMs, but couldn't install, instead bricked my device.
I have unbricked my device, but couldn't unlock my Device.
And also my ClockWorkMod says it is Unable to load Cache and also is Unable to load SD Card.
ANY HELP PLEASE...!!!!!
Click to expand...
Click to collapse
im facing the same thing... but i haven't unbricket my htc one... i´m almost crying... i have installed a custom rom, a m7spr-RootBox-JB-houstonn-20130615... this gave a lot of errors... unfortunately i didn´t save the backup in a different part than in the phone's hard drive... now, when i tried to install a stock rom like Sprint_HTC_One_1.29.651.10_Stock_Deodexed, i have the same annoying error executing this: fastboot flash oem Sprint_HTC_One_1.29.65.1.10_Stock_Deodexed.zip
this are the results...:
sending 'oem' (970876 KB)...
OKAY [ 43.733s]
writing 'oem'...
(bootloader) signature checking...
FAILED (remote: signature verify fail)
finished. total time: 116.155s"...
i have tried even with cyanogenmod... with the same results. i hope you can help me... i guess i´m doing something wrong... but i can figure out what. thanks in advance. All to try to avoid the simlock enabled :'(
For customer ROM you must unlock you device first
Sent from my GT-P5110 using Tapatalk 2
can u plz share the unlocking method
KiamatDusk said:
Actually #1 is no longer true. They've since changed their unlocking method and folks, including myself, are now rocking SIM unlocked phones. In fact, I successfully used a T-Mobile SIM in my Sprint-unlocked HTC One (GSM data only and very spotty coverage).
Click to expand...
Click to collapse
can u plz share the unlocking method Thanx
navi78601 said:
can u plz share the unlocking method Thanx
Click to expand...
Click to collapse
Just call Sprint customer service, follow the menu prompts until you get to the International department and ask them to unlock your phone. If you meet all the requirements they'll put your case in for review and you'll get an email in a day or two saying your phone is unlocked and give you instructions for completing the process (power phone off, insert foreign sim, power back on, update UICC).
It's only supposed to unlock the SIM for international carriers, but mine somehow got unlocked for domestic carriers, too. But that is not the norm that I know of.
If you've paid full price for your phone, they may still try to tell you that you have to wait 40 days. This is BS. Be POLITE but insistent that this is not the case until they give in or escalate you.
---------- Post added at 09:49 PM ---------- Previous post was at 09:47 PM ----------
I don't understand the number of people from outside the US buying the Sprint version. Why not buy the international version or at least one of the GSM versions from AT&T or T-Mobile? Does India even have CDMA?
Currently on the phone with Sprint now and they are telling me it has to be on my account for 90 days before they can unlocked.
Sent from my HTCONE using xda premium
KiamatDusk said:
Just call Sprint customer service, follow the menu prompts until you get to the International department and ask them to unlock your phone. If you meet all the requirements they'll put your case in for review and you'll get an email in a day or two saying your phone is unlocked and give you instructions for completing the process (power phone off, insert foreign sim, power back on, update UICC).
It's only supposed to unlock the SIM for international carriers, but mine somehow got unlocked for domestic carriers, too. But that is not the norm that I know of.
If you've paid full price for your phone, they may still try to tell you that you have to wait 40 days. This is BS. Be POLITE but insistent that this is not the case until they give in or escalate you.
---------- Post added at 09:49 PM ---------- Previous post was at 09:47 PM ----------
I don't understand the number of people from outside the US buying the Sprint version. Why not buy the international version or at least one of the GSM versions from AT&T or T-Mobile? Does India even have CDMA?
Click to expand...
Click to collapse
You are lucky. I've talked to Sprint several times claiming that I'm unlocked and have received the same emails confirming the steps that you just mentioned but I'm still getting the Sim Locked enabled message when I insert the foreign Sim card.. I've been with them for years. Every time I call I get a different story from a rep. I'm rooted with stock rom, correct me if I'm wrong but that shouldn't affect in anything right?
KiamatDusk said:
Just call Sprint customer service, follow the menu prompts until you get to the International department and ask them to unlock your phone. If you meet all the requirements they'll put your case in for review and you'll get an email in a day or two saying your phone is unlocked and give you instructions for completing the process (power phone off, insert foreign sim, power back on, update UICC).
It's only supposed to unlock the SIM for international carriers, but mine somehow got unlocked for domestic carriers, too. But that is not the norm that I know of.
If you've paid full price for your phone, they may still try to tell you that you have to wait 40 days. This is BS. Be POLITE but insistent that this is not the case until they give in or escalate you.
---------- Post added at 09:49 PM ---------- Previous post was at 09:47 PM ----------
I don't understand the number of people from outside the US buying the Sprint version. Why not buy the international version or at least one of the GSM versions from AT&T or T-Mobile? Does India even have CDMA?
Click to expand...
Click to collapse
Sprint won't unlock phones that were bought at full price if the line the phone is activated on is not currently under contract.
mprunty said:
Currently on the phone with Sprint now and they are telling me it has to be on my account for 90 days before they can unlocked.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
If you paid for the phone outright, that shouldn't matter. Tell them so firmly, but politely. Ask for a manager if you have to, or, you could threaten to leave. Also, I find that complaining on twitter can help quite a bit.
---------- Post added at 01:24 AM ---------- Previous post was at 01:22 AM ----------
dbman190 said:
Sprint won't unlock phones that were bought at full price if the line the phone is activated on is not currently under contract.
Click to expand...
Click to collapse
I'm not sure I follow. My contract had expired, but I was still on Sprint just doing month to month and they unlocked the phone. At first they were trying to say that the phone had to be active for 40 days, but I assured them that was not the case and pointed out that they had already authorized an unlock under the previous system.
---------- Post added at 01:26 AM ---------- Previous post was at 01:24 AM ----------
kp4uz said:
You are lucky. I've talked to Sprint several times claiming that I'm unlocked and have received the same emails confirming the steps that you just mentioned but I'm still getting the Sim Locked enabled message when I insert the foreign Sim card.. I've been with them for years. Every time I call I get a different story from a rep. I'm rooted with stock rom, correct me if I'm wrong but that shouldn't affect in anything right?
Click to expand...
Click to collapse
I was stock rooted when I did it. Are you clicking on the UICC Unlock button? Does it say "downloading new profile" or some such? If it still isn't working I'd bring it to a Sprint store and see if they can force it or replace it.
KiamatDusk said:
If you paid for the phone outright, that shouldn't matter. Tell them so firmly, but politely. Ask for a manager if you have to, or, you could threaten to leave. Also, I find that complaining on twitter can help quite a bit.
---------- Post added at 01:24 AM ---------- Previous post was at 01:22 AM ----------
I'm not sure I follow. My contract had expired, but I was still on Sprint just doing month to month and they unlocked the phone. At first they were trying to say that the phone had to be active for 40 days, but I assured them that was not the case and pointed out that they had already authorized an unlock under the previous system.
---------- Post added at 01:26 AM ---------- Previous post was at 01:24 AM ----------
I was stock rooted when I did it. Are you clicking on the UICC Unlock button? Does it say "downloading new profile" or some such? If it still isn't working I'd bring it to a Sprint store and see if they can force it or replace it.
Click to expand...
Click to collapse
Yes I did what it says on the mail " Turn off device > Insert 3rd party SIM > go to Settings > System updates > UICC unlock. You will receive the update and it should change to GSM Mode." All it says is that it's updating and after finishing I click ok and that's it nothing else happens.The only reason I don't want to take it to the store is because they will tell me that the phone is rooted and they won't touch it and I'll have to unroot it. Any input you'd give me is appreciated.
KiamatDusk said:
I'm not sure I follow. My contract had expired, but I was still on Sprint just doing month to month and they unlocked the phone. At first they were trying to say that the phone had to be active for 40 days, but I assured them that was not the case and pointed out that they had already authorized an unlock under the previous system.
Click to expand...
Click to collapse
You must have gotten lucky. International support (both phone and chat) and [email protected] email refuse to unlock my One for the reason that the line it is activated on is not under contract.
Edit: I replied to the [email protected] email saying that I understand that the person who responded doesn't set the policy, but that they should unlock the phone because I own it and otherwise I'll port all four lines out. Unlocked two hours later. Thanks for the update that your line out of contract got unlocked
htcunlockingservice(dot)com
Did anyone tried "www(dot)htcunlockingservice(dot)com" this website claims they can provide unlock codes for Sprint HTC One phones, just wanted to know if anyone tried and website is reliable or a scam.

[Q] Cannot activate Moto X

How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.
lskeys said:
How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.
Click to expand...
Click to collapse
I went to activate online and the IMEI number they had listed for me didn't match the one I had on my new phone so I had to call. For some reason it took a little while. They asked me if I had done a "cross upgrade" I said no, was put on hold a few minutes and when the lady came back to the phone it was done.
I think I was on the phone with AT&T about 20 minutes.
We have to "activate" it? I can't just pop in a SIM and be done with it? Ugh... So much for using this on Aio.
Sent from my Galaxy Nexus using Tapatalk 4
herzzreh said:
We have to "activate" it? I can't just pop in a SIM and be done with it? Ugh... So much for using this on Aio.
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.
It took me 2 hours on the phone and an hour in the store to get mine working. They did no training with their phone support for the moto x
Sent from my XT1058 using Tapatalk 4
murso74 said:
It took me 2 hours on the phone and an hour in the store to get mine working. They did no training with their phone support for the moto x
Sent from my XT1058 using Tapatalk 4
Click to expand...
Click to collapse
At&t employees do not seem that interested in selling the motto x. I do not know why Motorola gave at&t the exclusive for Moto Maker. Just about all their employees in the retail store use Iphone. It should be at&apple. If Motorola or Google send a "shopper" to a retail store from at&apple, they will see why the sales will soon dry up for the moto x from at&t_appple.
gunnyman said:
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.
Click to expand...
Click to collapse
Possibly because you can't have 2 sims related to the same number and I doubt many people would want to go phoneless for 4 days as a requirement.
lskeys said:
At&t employees do not seem that interested in selling the motto x. I do not know why Motorola gave at&t the exclusive for Moto Maker. Just about all their employees in the retail store use Iphone. It should be at&apple. If Motorola or Google send a "shopper" to a retail store from at&apple, they will see why the sales will soon dry up for the moto x from at&t_appple.
Click to expand...
Click to collapse
AT&T sales people are the worst and have no idea what they're talking about most times because they just get the specs and told what to sell more of. I'm pretty sure ATT wanted the exclusive to try and get away from AT&Apple sterostype
OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
gunnyman said:
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.
Click to expand...
Click to collapse
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4
herzzreh said:
OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
and when they give you an activated one, the phone you're using until your Moto X arrives no longer will access At&T's network.
I'm moving from verizon...
lskeys said:
How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.
Click to expand...
Click to collapse
Everyone,
I recently purchased the MOTO X as part of a new ATT plan, but want to be able to move my phone number over in order to avoid any convenience. I am told that it has to be done in store and then I was told that it had to be done over the phone. Noone knows how the hell to set this system up, but has anyone else had a similar experience with PORTING their phone over as well as the overall upgrade process or have they just been terrible in general.
gunnyman said:
and when they give you an activated one, the phone you're using until your Moto X arrives no longer will access At&T's network.
Click to expand...
Click to collapse
Ask them not to activate it. Tmo always complied.
herzzreh said:
OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
That is too simplistic for at&t apple. They do not have the same nano sims here at this at&t store. They got an email in their updates that the new sims will come next week.
Well, today call Motorola. Nothing happened on their part. Asked for a RMA, he gives me an at&t number. The rep on the phone tried to activate it. Said the sim card has been activated. I had another sims card from at&t store yesterday. It had been activated also. So, she will overnight me(supposedly) sim I can use. When I got off work today, I decided to stop by the at&t store. One on the managers was helping me and the he said something about getting a memo that the nano sims the had was not the right kind. Suppose to be a little smaller. They will get some next week. Just don't know whet to believe. I inquired when my 14 day return windows starts? The day the phone ships was the answer. That was Tuesday. With the Labor Day Weekend coming, look like a week will pass before I can even use the phone. Then just one week to decide if I want to keep it. THIS IS CRAZY.
I had to spend about an hour on the phone to activate my X. The rep (an exceedingly patient young man) eventually pinpointed the problem with the grandfathered 2 GB data plan. Once he was finally able to activate, I had to reboot it before it worked, but once I did so, it has worked just fine. Not sure if this will assist anyone else, but thought it worth mentioning. :fingers-crossed:
Rask40 said:
I had to spend about an hour on the phone to activate my X. The rep (an exceedingly patient young man) eventually pinpointed the problem with the grandfathered 2 GB data plan. Once he was finally able to activate, I had to reboot it before it worked, but once I did so, it has worked just fine. Not sure if this will assist anyone else, but thought it worth mentioning. :fingers-crossed:
Click to expand...
Click to collapse
Was this ATT or Moto?
ShamanicEnzan said:
Was this ATT or Moto?
Click to expand...
Click to collapse
AT&T.
Finally gave up and asked for a Return Authorization from Motorola. After 3 trips to at&apple store, calls to Motorola and at&t. Just got frustrated.
lskeys said:
Finally gave up and asked for a Return Authorization from Motorola. After 3 trips to at&apple store, calls to Motorola and at&t. Just got frustrated.
Click to expand...
Click to collapse
Sorry to here about your story. I would have returned it also. I'm getting my Moto X today and hope I don't have any issues. I'm coming from tmobile and if there are problems activating the phone or they tell me I have to go to the AT&T store, I'll just return the phone, and stay with tmobile.
qnet said:
Sorry to here about your story. I would have returned it also. I'm getting my Moto X today and hope I don't have any issues. I'm coming from tmobile and if there are problems activating the phone or they tell me I have to go to the AT&T store, I'll just return the phone, and stay with tmobile.
Click to expand...
Click to collapse
I do not know what the problem was with activation. So, I sent the phone back. Once they get the phone, Motorola will send me a code to reorder..

[Q] (request) Sim Card Unlocked?

I realize the Note 4 just shipped and only a few people already have theirs (I am in that group - awesome phone)
Wondering if anyone has found a Sim Unlock that works with this phone? I have no patience and want to unlock so I can use the TMOBILE PHONE on my ATT Network - and none of the online sites for unlocking mention the Note 4 - so I was wondering if anyone has successfully found a site that works? or a Method that works?
Suggestions?
http://www.ebay.com/sch/the-unlocking-team/m.html?_nkw=&_armrs=1&_ipg=&_from=
these guys replied to me question about unlocking t-mo note 4 when I asked them the other day, saying they should be able to do it.
I have ordered it already, i'll post back if it works out.
edouble312 said:
http://www.ebay.com/sch/the-unlocking-team/m.html?_nkw=&_armrs=1&_ipg=&_from=
these guys replied to me question about unlocking t-mo note 4 when I asked them the other day, saying they should be able to do it.
I have ordered it already, i'll post back if it works out.
Click to expand...
Click to collapse
Thanks - l got the same kind of answer from http://www.cellfservices.com/ I used them on my S5 - but it is taking longer this time than it ever has in the past - so I got nervous and put up this thread to see what anyone else had found.
I seem to remember there was a way to unlock your Sim Card using Samsung Secret Codes - but I didn't know if that would work for the Note 4?
I am trying cellunlocker.net. They said they should be able to do it, but no unlock yet since I just put it in.
Flame Red said:
I am trying cellunlocker.net. They said they should be able to do it, but no unlock yet since I just put it in.
Click to expand...
Click to collapse
Not to be funny, but did you choose SM-N910 as the phone model? I only ask because technically the tmobile one is 910T, and I didn't see that one listed. I assume I'm just being overcautious. Can't wait to get this baby unlocked to ATT.
rekman said:
Not to be funny, but did you choose SM-N910 as the phone model? I only ask because technically the tmobile one is 910T, and I didn't see that one listed. I assume I'm just being overcautious. Can't wait to get this baby unlocked to ATT.
Click to expand...
Click to collapse
I selected SM-N910 and I sent them two emails telling them the model number that shows up in settings is SM-N910T. As soon as I hear one way or the other I will post here, in case you want to wait and see if some other vendor comes up with it first (or cheaper).
EDIT: I just got a note from them. They said to use model SM-N910 on the web site to order. Still no unlock yet. Patiently waiting...
Second Edit: They are having trouble getting an unlock. They are looking for a secondary source
Flame Red said:
Second Edit: They are having trouble getting an unlock. They are looking for a secondary source
Click to expand...
Click to collapse
im so impatient lol. i wanna cancel this tmobile plan asap.
rekman said:
im so impatient lol. i wanna cancel this tmobile plan asap.
Click to expand...
Click to collapse
The result of your journey will dictate whether or not I purchase through t mobile or shoot myself in the foot and buy AT$T note 4. Hang in their man I'll pray for you.
---------- Post added at 02:28 PM ---------- Previous post was at 02:07 PM ----------
And rekman are you taking it to AT&T? If so once it's unlocked can you tell us if there are connection issues that others have reported?
Flame Red said:
I selected SM-N910 and I sent them two emails telling them the model number that shows up in settings is SM-N910T. As soon as I hear one way or the other I will post here, in case you want to wait and see if some other vendor comes up with it first (or cheaper).
EDIT: I just got a note from them. They said to use model SM-N910 on the web site to order. Still no unlock yet. Patiently waiting...
Second Edit: They are having trouble getting an unlock. They are looking for a secondary source
Click to expand...
Click to collapse
What about other options? I seem to recall seeing a thread about unlocking using Samsung Secret Codes - I have searched and can't find it - not sure if anyone else has seen this -
Another possible option worth looking into --when the NOTE 3 came out - REGIONS were a problem for people who had bought phones outside of the region they wanted to use the phone in - Chain Fire created a REGION AWAY flashable fire and we discovered that Flashing the REGION AWAY from Chain Fire had the additional benefit of unlocking the sim card - that is how I unlocked my NOTE 3 - but I am not sure if REGION AWAY would work on the NOTE 4???
rekman said:
im so impatient lol. i wanna cancel this tmobile plan asap.
Click to expand...
Click to collapse
If there is no unlock within a couple of days, I'm canceling and returning. I cannot get a TMOB signal inside my house. Outside, I can get one bar. I am sure someone will eventually unlock it, but I am not going to suffer under their 2 year contract for crapulant service.
Flame Red said:
If there is no unlock within a couple of days, I'm canceling and returning. I cannot get a TMOB signal inside my house. Outside, I can get one bar. I am sure someone will eventually unlock it, but I am not going to suffer under their 2 year contract for crapulant service.
Click to expand...
Click to collapse
If root is available try an app called region lockaway I know when I 1st got my note 3 I was able to unlock my sim. The app is by chainfire
Sent from my SM-N900T using Tapatalk
rambo8987 said:
If root is available try an app called region lockaway I know when I 1st got my note 3 I was able to unlock my sim. The app is by chainfire
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
I went ahead and gave it a shot and unfortunatelly it did not work. I don't know if there is something Chainfire could do to make the ap more compatible with the NOte 4 or even if that would make a difference.
When I installed the ap and ran it - it seemed to work correctly - said to reboot - but on reboot it was still locked.
more suggestions are appreciated -
mocsab said:
I went ahead and gave it a shot and unfortunatelly it did not work. I don't know if there is something Chainfire could do to make the ap more compatible with the NOte 4 or even if that would make a difference.
When I installed the ap and ran it - it seemed to work correctly - said to reboot - but on reboot it was still locked.
I'm desperate for a solution lol because I haven't pre ordered yet and I wanna see if there's an unlock found before I buy
more suggestions are appreciated -
Click to expand...
Click to collapse
Would taking it t mobile and telling them you're going out of country work?
fcb1 said:
Would taking it t mobile and telling them you're going out of country work?
Click to expand...
Click to collapse
No I tried before
Sent from my SM-N900T using Tapatalk
---------- Post added at 01:34 AM ---------- Previous post was at 01:32 AM ----------
mocsab said:
I went ahead and gave it a shot and unfortunatelly it did not work. I don't know if there is something Chainfire could do to make the ap more compatible with the NOte 4 or even if that would make a difference.
When I installed the ap and ran it - it seemed to work correctly - said to reboot - but on reboot it was still locked.
more suggestions are appreciated -
Click to expand...
Click to collapse
Try putting another sim card from another carrier and see if it works the same thing happened with my note 3
Sent from my SM-N900T using Tapatalk
rambo8987 said:
No I tried before
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Just really anxious to find out if this gonna get unlocked soon because I wanna pre order to take advantage of the 200$ promo. Why does AT&T boot loader policy have to suck so much [emoji24]
rambo8987 said:
No I tried before
Sent from my SM-N900T using Tapatalk
---------- Post added at 01:34 AM ---------- Previous post was at 01:32 AM ----------
Try putting another sim card from another carrier and see if it works the same thing happened with my note 3
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
I first tried to do it with the TMOBILE sim in place.
when that didn't work, I tried it with the ATT sim in place.
no Go
I am sure someone is going to figure out how to unlck this phone - I have unlocked an S4 - Note 3 - S5 and while some had issues initially, they all got unlocked eventually - hopefully it will be sooner rather than later...
mocsab said:
I first tried to do it with the TMOBILE sim in place.
when that didn't work, I tried it with the ATT sim in place.
no Go
I am sure someone is going to figure out how to unlck this phone - I have unlocked an S4 - Note 3 - S5 and while some had issues initially, they all got unlocked eventually - hopefully it will be sooner rather than later...
Click to expand...
Click to collapse
Do you use all those phones on AT&T? Have you noticed any data speed decrease or something along those lines?
fcb1 said:
Do you use all those phones on AT&T? Have you noticed any data speed decrease or something along those lines?
Click to expand...
Click to collapse
I have used all of those phones on ATT and I never had data issues - speeds are great (better than TMOBILE for me anyway - some people love tmobile and say the speed is great - not the case for me at all)
mocsab said:
I have used all of those phones on ATT and I never had data issues - speeds are great (better than TMOBILE for me anyway - some people love tmobile and say the speed is great - not the case for me at all)
Click to expand...
Click to collapse
Also have you had the ability to compare to an actual AT&T to see if there is a big difference in data speed? Just wanna know before I cash out a large amount on this phone lol
fcb1 said:
Also have you had the ability to compare to an actual AT&T to see if there is a big difference in data speed? Just wanna know before I cash out a large amount on this phone lol
Click to expand...
Click to collapse
I dont have two of the same devices - but I do have a note 4 and an S5 right now -
When I do a speed test from my hone on the S5 (Att) I get about 8MB down - and 4 MBup (I get much faster in other parts of the city - but at my home that is pretty typical)
When I do a speed test on TMOBILE at my home - I barely get 1.5 MB up and about the same Down -
There could be a lot of reasons why Att is better for me than Tmobile - Tower location is a big one - but for me - I don't have any data issues using a TMOBILE PHONE on ATT.

[Q] Can Nexus 6 (that was purchased from Motorola.com) be used on Verizon network?

I'd like to apologize in advance if this or similar question was already asked. I could not find clear answer.
I'm an existing Verizon Wireless customer and I'm about to place an order on Motorola.com website for Nexus 6.
My question(s) are:
1) Will I be able to use my Verizon Wireless SIM card?
I know some folks had issue activating device, but from what I understand if SIM card is already activated that should not be an issue and since I'm existing customer with nano SIM card I think I should be good to go)
2) Is there anything else I need to know before purchasing Nexus 6 from Motorola.com?
perhaps someone who's already using Nexus 6 _AND_ on Verizon network share their experience)
a1exus said:
I'd like to apologize in advance if this or similar question was already asked. I could not find clear answer.
I'm an existing Verizon Wireless customer and I'm about to place an order on Motorola.com website for Nexus 6.
My question(s) are:
1) Will I be able to use my Verizon Wireless SIM card?
I know some folks had issue activating device, but from what I understand if SIM card is already activated that should not be an issue and since I'm existing customer with nano SIM card I think I should be good to go)
2) Is there anything else I need to know before purchasing Nexus 6 from Motorola.com?
perhaps someone who's already using Nexus 6 _AND_ on Verizon network share their experience)
Click to expand...
Click to collapse
yes it will work. i am having trouble with the device coming from motorola.
a1exus said:
I'd like to apologize in advance if this or similar question was already asked. I could not find clear answer.
I'm an existing Verizon Wireless customer and I'm about to place an order on Motorola.com website for Nexus 6.
My question(s) are:
1) Will I be able to use my Verizon Wireless SIM card?
I know some folks had issue activating device, but from what I understand if SIM card is already activated that should not be an issue and since I'm existing customer with nano SIM card I think I should be good to go)
2) Is there anything else I need to know before purchasing Nexus 6 from Motorola.com?
perhaps someone who's already using Nexus 6 _AND_ on Verizon network share their experience)
Click to expand...
Click to collapse
lol, couldnt find a clear answer?? how about the amount of nexus 6 on verizon threads on xda
Yes.
Is yours a vzw nano sim? If so, just pop it into the N6. If a micro, just trim it down using a template, or freehand if you are supremely confident. Or you could use a Sim cutter & frame.
---------- Post added at 03:55 PM ---------- Previous post was at 03:54 PM ----------
wtherrell said:
Yes.
Is yours a vzw nano sim? If so, just pop it into the N6. If a micro, just trim it down using a template, or freehand if you are supremely confident. Or you could use a Sim cutter & frame.
Click to expand...
Click to collapse
D'oh. You already said it's a nano. You're GTG!
the_rooter said:
yes it will work. i am having trouble with the device coming from motorola.
Click to expand...
Click to collapse
Great! What exactly troubling you? (unfortunately i can only order it from Motorola.com)
simms22 said:
lol, couldnt find a clear answer?? how about the amount of nexus 6 on verizon threads on xda
Click to expand...
Click to collapse
not that many(
a1exus said:
not that many(
Click to expand...
Click to collapse
http://forum.xda-developers.com/sit...pub-2900107662879704:4763122713&ie=ISO-8859-1
a1exus said:
Great! What exactly troubling you? (unfortunately i can only order it from Motorola.com)
not that many(
Click to expand...
Click to collapse
I have my device right now sitting at customs dock because Motorola forgot a form that needs to be with it. Expected date was tomorrow now they are saying next friday
Bummer! I got my 64 last week. Activated with a temporary new number at my local vzw store with no problems (in PA). Just switched to my permanent number again with no problems in a store in CA. Each time they used a new Droid Turbo to activate a new SIM (and both were corporate stores)!
Sent from my Nexus 6 using Tapatalk
a1exus said:
Great! What exactly troubling you? (unfortunately i can only order it from Motorola.com)
not that many(
Click to expand...
Click to collapse
I know about 15 people not including myself that have it on verizon. Still waiting for mine.
a1exus said:
I'd like to apologize in advance if this or similar question was already asked. I could not find clear answer.
I'm an existing Verizon Wireless customer and I'm about to place an order on Motorola.com website for Nexus 6.
My question(s) are:
1) Will I be able to use my Verizon Wireless SIM card?
I know some folks had issue activating device, but from what I understand if SIM card is already activated that should not be an issue and since I'm existing customer with nano SIM card I think I should be good to go)
2) Is there anything else I need to know before purchasing Nexus 6 from Motorola.com?
perhaps someone who's already using Nexus 6 _AND_ on Verizon network share their experience)
Click to expand...
Click to collapse
I've been using mine on VZW since shortly after thanksgiving, I took the SIM card from my 2013 Dev X and dropped it in the Nx6 and connected to the network without any problems. The only thing to note is that if you look at your account using the MyVerizon website the phone shows up as a "unknown Nexus device" but hopefully VZW will fix that when they begin selling the Nx6.
Cheers
Yes you may use the Nexus 6 purchased from motorola on VZW.

Verizon Re-activation issues after Plan change.

So like everyone else, I bought my Nexus Carrier Free online and just popped in my sim from my M8 and it worked.......up until 30 mins ago when I called in to make a plan change. For some reason, I could not make a plan change online so I had to call in. They recognized that my phone was not a VZW phone and I believe took it off the account to make the plan change.
Now it pops up with a message that says Sign into Verizon wireless, and your Device can not be activated. Not sure what to do at this point.
I have already tried restarting the phone and no luck. I think if I pop my sim in my old M8 it might work but I am stuck at work and cant access it until I am off. Any ideas?
eljoker402 said:
So like everyone else, I bought my Nexus Carrier Free online and just popped in my sim from my M8 and it worked.......up until 30 mins ago when I called in to make a plan change. For some reason, I could not make a plan change online so I had to call in. They recognized that my phone was not a VZW phone and I believe took it off the account to make the plan change.
Now it pops up with a message that says Sign into Verizon wireless, and your Device can not be activated. Not sure what to do at this point.
I have already tried restarting the phone and no luck. I think if I pop my sim in my old M8 it might work but I am stuck at work and cant access it until I am off. Any ideas?
Click to expand...
Click to collapse
You can't make plan changes with a non-Verizon device tied to your account. They probably moved the sim to make the changes. If you're lucky you can reactivate the sim in your M8 but I'd bet you're going to have to get a new sim. Next time just take the sim out of your Nexus, put it in the M8, make your plan changes, and then switch back. I've done this a few times with an old Moto X.
That's what I figured. Well as long as they don't block my Nexus from network access, I should be alright. I hope at least. I wait till I get home and keep my fingers crossed.
Glad I saw this. I will be making a plan change before swapping to the nexus when it arrives
UPDATE. NEEDED TO ACTIVATE MY OLD PHONE WITH NEW SIM. If you want to make a plan change, pop your sim into your old phone, make the change, then into the Nexus,
I have an major issue, I don't have a Verizon device to use to activate my Sim on my nexus 6. I have service already but my Sim got damaged and the device I used to activate my Sim card the Sim card port is damaged,which is preventing my new Sim activation. I don't know anyone with a Verizon device I can use to activate the new Sim. Guess I'll just cancel my vzw service. I can't win for loosing.
mwebb34 said:
I have an major issue, I don't have a Verizon device to use to activate my Sim on my nexus 6. I have service already but my Sim got damaged and the device I used to activate my Sim card the Sim card port is damaged,which is preventing my new Sim activation. I don't know anyone with a Verizon device I can use to activate the new Sim. Guess I'll just cancel my vzw service. I can't win for loosing.
Click to expand...
Click to collapse
Thats wierd for my store they know me as the rooter (hence the name), and when they see me coming in. I bring in my nexus 6, and the sales rep just takes one of their in store phones activate the sim that way and then i pop it in the nexus 6. Done that twice now with no problems.
@mwebb34
Did you read this thread > http://forum.xda-developers.com/nexus-6/general/how-to-verizon-nano-sim-nexus-6-t2944308
the_rooter said:
Thats wierd for my store they know me as the rooter (hence the name), and when they see me coming in. I bring in my nexus 6, and the sales rep just takes one of their in store phones activate the sim that way and then i pop it in the nexus 6. Done that twice now with no problems.
Click to expand...
Click to collapse
My retail Verizon store reps are a bunch of stupid ****in **** suckers, I'm solo pissed
---------- Post added at 02:26 PM ---------- Previous post was at 02:24 PM ----------
cam30era said:
@mwebb34
Did you read this thread > http://forum.xda-developers.com/nexus-6/general/how-to-verizon-nano-sim-nexus-6-t2944308
Click to expand...
Click to collapse
Yeah I already know how to do that. That's not my issue. I don't have a device to activate my new micro Sim card.
mwebb34 said:
My retail Verizon store reps are a bunch of stupid ****in **** suckers, I'm solo pissed
---------- Post added at 02:26 PM ---------- Previous post was at 02:24 PM ----------
Yeah I already know how to do that. That's not my issue. I don't have a device to activate my new micro Sim card.
Click to expand...
Click to collapse
That was my issue in the thread referenced - after failing to get beyond the website, people on the phone (including Tech Support) and people in the store, I obtained someone's Moto X in order to activate the nano SIM on my line and then swapped it to the Nexus 6. The other option was to wait until Verizon recognizes the phone (hopefully soon), but I decided to do it early because their SIM activation process is more of a hassle than it needs to be and wanted to thwart Verizons controls, in just this little way .
And yet, some folks - especially towards the current end of that topic - have been saying that they found friendly and helpful Representatives who helped them activate directly with the Nexus 6. I don't know how that was accomplished due to the system checks in place, though.
Finding someone who can lend a phone just to activate the SIM on your line might be a consideration.
- ooofest
ooofest said:
That was my issue in the thread referenced - after failing to get beyond the website, people on the phone (including Tech Support) and people in the store, I obtained someone's Moto X in order to activate the nano SIM on my line and then swapped it to the Nexus 6. The other option was to wait until Verizon recognizes the phone (hopefully soon), but I decided to do it early because their SIM activation process is more of a hassle than it needs to be and wanted to thwart Verizons controls, in just this little way .
And yet, some folks - especially towards the current end of that topic - have been saying that they found friendly and helpful Representatives who helped them activate directly with the Nexus 6. I don't know how that was accomplished due to the system checks in place, though.
Finding someone who can lend a phone just to activate the SIM on your line might be a consideration.
- ooofest
Click to expand...
Click to collapse
Iv asked everyone that I know if they had a Verizon 4g unactivated phone I could use to activate my Sim with and no luck. Just to be sure the phone that I need to borrow needs to be unactivated meaning if its already activated then it won't work right?
mwebb34 said:
Iv asked everyone that I know if they had a Verizon 4g unactivated phone I could use to activate my Sim with and no luck. Just to be sure the phone that I need to borrow needs to be unactivated meaning if its already activated then it won't work right?
Click to expand...
Click to collapse
Hm, someone else might know better than I would, but I've moved phones temporarily off an active line - replacing them with an older 3G backup phone with completely different SIM - in order to use the newly freed phone to activate my new SIM on another line on behalf of a different phone. Then I just reactivate the 4G phone back on its original line after putting its original SIM back in.
For the Nexus 6, I still have the Moto X on hand from the nano SIM activation and it no longer shows up in my account for the line - instead, I get that "unrecognized" phone message from Verizon with no picture. For all I know, this Moto X is no longer considered active on my line or in this account, so might work for your line activation purposes if you're in the NY metro region, actually. PM if interested.
- ooofest
ooofest said:
Hm, someone else might know better than I would, but I've moved phones temporarily off an active line - replacing them with an older 3G backup phone with completely different SIM - in order to use the newly freed phone to activate my new SIM on another line on behalf of a different phone. Then I just reactivate the 4G phone back on its original line after putting its original SIM back in.
For the Nexus 6, I still have the Moto X on hand from the nano SIM activation and it no longer shows up in my account for the line - instead, I get that "unrecognized" phone message from Verizon with no picture. For all I know, this Moto X is no longer considered active on my line or in this account, so might work for your line activation purposes if you're in the NY metro region, actually. PM if interested.
- ooofest
Click to expand...
Click to collapse
I live in KY,I really do appreciate the offer I would take u up on it if I lived close by were I could meet up with ya and activate my Sim then hand you back the device. It will probably take me a week or so to activate a Sim because my local Verizon store reps are assholes.
---------- Post added at 04:54 PM ---------- Previous post was at 04:52 PM ----------
cam30era said:
@mwebb34
Did you read this thread > http://forum.xda-developers.com/nexus-6/general/how-to-verizon-nano-sim-nexus-6-t2944308
Click to expand...
Click to collapse
Iv seen that thread already. Thank you though for trying to help I appreciate it very much.
Finally got my nexus activated. I had to go to Walmart and buy a 4g prepaid LG transpyer I then used my imei from my old note 2. I'm now gonna return the LG to Walmart and get my 80$ back.
Same Issue Today
My finance saw Verizon cutting the data plan by $10's so she jumped on it and kicked my phone off the Verizon network in the process. Had to go to the Verizon store and get the guy to grab a return phone, program said SIM and pop it into a phone. Too bad my backup phone doesn't take the small SIMS...

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