[Q] Black on high brightness seems purple - One (M7) Q&A, Help & Troubleshooting

A few days ago I received my ONE back from repairs. I had the purple tint camera issue. I am not sure what happened, but first of all I noticed a stuck pixel when turning on the camera and covering the lens. I didn't have that before. Another I noticed, which seems strange to me, is that on high brightness black seems to have a slight purple tint. I put my old sensation and a tablet beside, it just doesn't look like black. Unfortunately, I know no one with an HTC one to check.
Can you guys tell me how your black is on high brightness? I'd appreciate it. I had to wait 3 weeks for the repair and I am not really in the mood to send it back in.
Sent from my HTC One using XDA Premium 4 mobile app

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[Q] URGENT HELP~~~Are These Dead Pixels???

Hi Guys,
After hearing so much problems with the Note screen, I had another good look of mine tonight and found these weird looking white lines/dots at the bottom left of my screen.
Are these dead pixels or stuff underneath the screen?
HELP Please.....might have to get an exchange with handtec...so much hassles....
Those look like stuck pixels to me.
Sent from my ADR6425LVW using xda premium
You have taken a pic with the default scratch guard on just remove and slightly clean the screen and see if it goes away, but most probably its 2 dead pixels, mine 1st one had 1. Quality issues with samsung !
eallan said:
Those look like stuck pixels to me.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
What are Stuck Pixels?
ankydu said:
You have taken a pic with the default scratch guard on just remove and slightly clean the screen and see if it goes away, but most probably its 2 dead pixels, mine 1st one had 1. Quality issues with samsung !
Click to expand...
Click to collapse
I'm pretty sure it's not between the screen and the default protector....where did you buy yours from?
Seriously...I'm very disappointed with Samsung now....I mean, I have heard many people having problems with their screens, but never thought I would get one of them defected ones....
Looks like dead/stuck pixels I'm afraid.
Can you get a macro shot? It's kind of hard to tell without a closer view. When I've had stuck/dead pixels in the past, they've always been very discrete, tiny dots without any haze or blur, which it looks like yours has. I also wonder if it's something to do with the screen protection film. When you do a macro shot will you lift it and clean the screen?
Here....I have lifted up the screen protector....I didn't take off the screen protector was because maybe if I didn't handtec might exchange me the phone quicker....but what the heck...I need to be sure anyways...so here are the pictures.
Man.....so much trouble for this phone....very disappointed with the build quality of the screen now....
Now I will have to wait for a while to get my exchanged new phone ....
Any ideas how long it might take? I read on handtec that if the item is returned after 10 days...it will go under warranty and so does that mean they won't exchange my phone straight away??? Anyone got any experience with them??
maxh said:
Can you get a macro shot? It's kind of hard to tell without a closer view. When I've had stuck/dead pixels in the past, they've always been very discrete, tiny dots without any haze or blur, which it looks like yours has. I also wonder if it's something to do with the screen protection film. When you do a macro shot will you lift it and clean the screen?
Click to expand...
Click to collapse
nuh...I have tried to count them...there are a least 4 dots plus a line....very strange....they are also bright green instead of being white.....can't see them with the black background....
Shows you how bad of quality the phone I got....
I am very surprised I have not noticed them before.
Just found out online...there is a difference between stuck and dead pixels, and apparently stuck pixels can possibly be fixed yourself...might give it a try....
nuh...none of the apps seem to work
Been using JScreenFix for the phone for about half a day....just flashing the screen.....
I think the pixels have gotten a bit darker......don't know if it's my eyes playing tricks on me or not....but will continue to flash the screen for the rest of the day and then check it again tonight....hopefully then will be gone
The thing I don't really get is why the green dots (more than 3 of them) would only appear on Green, White and Grey backgrounds, and not appear on the Red, Blue and Black Backgrounds.....Anyone got any ideas?
because every colour of the spectrum uses green except for red, blue and some combination of red blue
black is when the screen is off
DMax99 said:
Been using JScreenFix for the phone for about half a day....just flashing the screen.....
The thing I don't really get is why the green dots (more than 3 of them) would only appear on Green, White and Grey backgrounds, and not appear on the Red, Blue and Black Backgrounds.....Anyone got any ideas?
Click to expand...
Click to collapse
Hi there. I just bought the Note few days ago and I can confirm that I have the EXACT problem as yours. Except mine is just a dot. It's like a pixel that seems to be the only brighter pixel when the screen displays full green, white or grey background (specifically used the LCD test *#0*# & Burn-In Tester Pro app).
I assume that it is a stuck or a hot pixel simply because.. it lights up. Unlike dead pixel is like.. a dead bulb/pixel (Assumptions. HEHE.)
Actually on the day that I bought the Galaxy Note, I was really careful. I even dialed the *#0*# LCD TEST at the shop to look out for screen defects. It was FLAWLESS. So I bought it. And I have this habit to look out for defects even after purchase, so I always go to the LCD Test and Burn-In Tester Pro app to check, and is still perfect.
Not until, last night, I dialed *#0*# and hit "Black (Vibrate)" with the intention to check for the "blemishes/blobs" in a totally dark room. It was only apparent after my eyes had adjusted to the darkness and I do see the not so obvious blobs. So after noticing that, it didn't bother me so I happily watched an Blu-Ray quality video (Despicable Me) and that's when I noticed the BRIGHT pixel which I assume it to be a STUCK/HOT pixel. I hope it is just a stuck pixel which hopefully can be fixed over time. Don't know about hot pixels..
Right now I'm playing a Full HD video of a downloaded YouTube video called Pixel Fix, on loop, with Video Brightness set to full. My instinct says to try it out but i do know that after awhile, since it's an AMOLED technology, colors could be darker over time as the pixels slowly 'burn-out'.
AND if it doesn't work, I might try to turn off the phone and leave it somewhere really cool/chilled. And switch it on after awhile when it reaches room temperature. I read it somewhere that it works to remove stuck pixels. They put their phones in a fridge in a wrapping and they said it worked. I forgot though where I read it from.
Oh, it's this one --> http://forum.xda-developers.com/showthread.php?p=21025093
Someone managed to fix a dead pixel. Hmm, but it's a phone with an LCD screen. Nyeh.
Good luck to us. Man, it was only few days ago when I bought the Note. *sniffs*
Seems quiet here. Seems like not many people have or aware of this bright spot defect.
But I found this which seems to concern about the matter. http://www.patentgenius.com/patent/7955151.html
I guess it gives some idea of what it really is. Cheers.
And I am gonna let this 'problem' go this time cos it's so small but I do hope that it won't get any worse. Or if it fixes itself that would be a miracle
Sent from my GT-N7000 using Tapatalk

[Q] HTC ONE Light Bleed

I bought htc one of phones4u and i notice when watching videos or something with a dark background, light bleeds from the home button on to the screen. The light bleed comes from the bottom right hand corner of screen, looks like there is missing a bit of seal from the screen so the light comes through, so i arranged for an exchange as i wanted it perfect and it was annoying, anyway just received my second handset and guess what still the same problem, It is not the same phone if any of you guys thinking this!! As the problem with this new phone is the light is bit more on the side and worse. So two phones both with the same problem.
Have any of you guys had this problem?? as i have scanned the internet and i cannot see anything about this issue. Surely i can't be the only one!!
I will be sending this back for a third time if it happens again will probably be getting the s4.
I have not had this problem nor heard anyone else with it. Can you get a picture?
Sent from my HTC One using xda app-developers app
Never seen this problem either.
daleski75 said:
Never seen this problem either.
Click to expand...
Click to collapse
I just tried this. I found I could see a tiny bit of leakage from the back button. But only if I went into the room with no windows, all lights off, and gave my eyes about 20 seconds to adjust....then I could "just" see it. I would never ever have noticed this in normal usage and I imagine some will not be able to see it on my phone at all.
The time i finish work it is pretty dark, so this is why i notice it. Mine is def worse than yours you can clearly see it best way to do it is to be in a dark room and put brightness right down on htc one, i will try and take a photo later for you guys to see.
Theaceisace said:
The time i finish work it is pretty dark, so this is why i notice it. Mine is def worse than yours you can clearly see it best way to do it is to be in a dark room and put brightness right down on htc one, i will try and take a photo later for you guys to see.
Click to expand...
Click to collapse
I have light leaking where the screen meets the body. Is this common?
My first one had this issue, just like in photo above.
The replacement is perfect light bleeding wise..
Sent from a pizza
millicent said:
My first one had this issue, just like in photo above.
The replacement is perfect light bleeding wise..
Sent from a pizza
Click to expand...
Click to collapse
I also have this issue like the photo above in the exact same spot. Mine is only a pin hole tho.
Was really surprised to see this topic. My HTC One has easily been the most flawless screen I've ever owned. I've had some light bleeding, even if barely noticeable to anyone who doesn't have severe OCD, on almost every LED-backlist display I've used...until this phone. Even my new Nexus 10, which I settled on after many exchanges, has minor light bleeding.
Just checked my phone, don't have this issue. If possible, I'd contact the seller you purchased it from or get in contact from HTC to check out the warranty.
I came across the same issue. Anybody knows what's the cause of the issue? and how to repair it!
i'd appreciate it!

[Q] Replacement HTC One screen colors yellowish???

My lower microphone stopped working and I contacted Tmo about it and they sent me a replacement phone. The power button on the replacement didn't have a click to it, it was soft and did not work most of the time and the screen had a yellowish or orangish tint to it compared to my original One. I contacted them and I sent back the replacement and they sent me another. This one seems functional button wise, but has the same yellowish/orange tint to the screen.
Are they replacing them with crappy screens or are they like that new? I really hate to give up my pristine phone (minus the broken mic) with a sharp bright screen (compared to the replacements) for some refurb with a sub par screen. I also have the extra warranty on it so that I can get a brand new one for $135 or something, but I am concerned no matter what I am going to get the crappy screen and have to pay for it. Whereas I can swap mine for a new/like new one from warranty? Is it possible to swap the screens? Can I send it to HTC to have them fix the mic? I can live without the phone for a week or two (have my old Sensation 4G). Having my original phone rooted, S-off, Super CID, running ARHD 20.x wouldn't have an affect on the screen color would it? It currently has 4.12 on it and my orig phone is running 4.3.
Thanks in advance!
Just send it in to htc
Sent from my HTC One using XDA Premium HD app
How does one do that? And would I have to return the phone to stock?
ac3kill said:
Just send it in to htc
Sent from my HTC One using XDA Premium HD app
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Click to collapse
I am on the phone with HTC now and he says that if the bootloader is unlocked, the warranty is voided. He put me on hold to see if I will be wasting my time sending it to them.
Well that plan is out the window! He said he could not be sure if it would be covered, but he felt like they would not fix it and return it as soon as they saw it was unlocked on HTCDev.
Ok, so back to swapping screens...
TBH I had the exact same thing happen. My camera started having black spots and I got it replaced. I'm on the third one now and its a little yellower than mine but there isn't a single seam. So I said screw it, once the N5 comes out I am selling and upgrading to it. Thought about the G2 as well, but I'm not sure.
Sent from my Nexus 10 using Tapatalk 4
Sometimes the yellow tint is from the glue and it gets better after about a week of use. Some are just yellow though. How I know this is I had two ones. My black one was a lot more yellowish when I first got it to my silver one. I had read that sometimes it's the glue that causes it and after use it will become whiter. I was skeptical but I wanted to see of I could see any difference. To speed up the process I got one of those dead pixel apps that cycles though different colors really fast. I plugged the phone in and ran it for about 4 hours.
My results shocked me. My black one after that had a much whiter look to it and now my silver appeared to be more yellow compared. So in the end my black one ended up being brighter and having whiter whites.
Sent from my XT1058 using Tapatalk 4
WiKDMoNKY said:
Well that plan is out the window! He said he could not be sure if it would be covered, but he felt like they would not fix it and return it as soon as they saw it was unlocked on HTCDev.
Ok, so back to swapping screens...
Click to expand...
Click to collapse
They dont even look at that if the problem you are having has NOTHING to do with anything that unlocking the bootloader could possibly break. If you bricked your phone, then they check. I'm not guaranteeing that they do, but they say that it "MAY" void your warranty. For example, if your power button stops working, then they dont care. Same with your case. Unlocking the bootloader has nothing at all to do with the screen being yellow.
---------- Post added at 09:06 PM ---------- Previous post was at 09:05 PM ----------
graffixnyc said:
Sometimes the yellow tint is from the glue and it gets better after about a week of use. Some are just yellow though. How I know this is I had two ones. My black one was a lot more yellowish when I first got it to my silver one. I had read that sometimes it's the glue that causes it and after use it will become whiter. I was skeptical but I wanted to see of I could see any difference. To speed up the process I got one of those dead pixel apps that cycles though different colors really fast. I plugged the phone in and ran it for about 4 hours.
My results shocked me. My black one after that had a much whiter look to it and now my silver appeared to be more yellow compared. So in the end my black one ended up being brighter and having whiter whites.
Sent from my XT1058 using Tapatalk 4
Click to expand...
Click to collapse
This happened on the iphone 5 as well. I think they're just newer units.
I am giving the stuck pixel app a shot now. Hopefully it will whiten it up the screen! I will report back later about whether it helped or not.
graffixnyc said:
Sometimes the yellow tint is from the glue and it gets better after about a week of use. Some are just yellow though. How I know this is I had two ones. My black one was a lot more yellowish when I first got it to my silver one. I had read that sometimes it's the glue that causes it and after use it will become whiter. I was skeptical but I wanted to see of I could see any difference. To speed up the process I got one of those dead pixel apps that cycles though different colors really fast. I plugged the phone in and ran it for about 4 hours.
My results shocked me. My black one after that had a much whiter look to it and now my silver appeared to be more yellow compared. So in the end my black one ended up being brighter and having whiter whites.
Sent from my XT1058 using Tapatalk 4
Click to expand...
Click to collapse
if you are insured, u could always smash the sh#t out of it and claim for a new one lol!!!!
But if I opt for the insurance, I may still get a phone with a yellowish screen. Then I just spent $150 to get a phone I could have gotten for free through warranty.
exocetdj said:
if you are insured, u could always smash the sh#t out of it and claim for a new one lol!!!!
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Click to collapse

Green tint when N6 is tilted

Guys I'm noticing this green tint on the glass/screen when the phone is tilted. Its green from all the angles, only when you look at the screen head on you see white. So all whites appear to be green when phone is tilted. This thing is screwing with my eye when I shift from PC to N6 or TV to N6.
Only at extreme angle the camera that I have is able to capture that green tint but to the eye it is visible at the slightest tilt.
Wanted to ask you if you'll are noticing similar issue? Can you please check, post pics from diff angle or even upload a video. It would be very helpful as I can go ahead and consider a replacement if the unit is defective.
Video (sorry about the quality)
https://www.youtube.com/watch?v=KFXjRy2sDUk&feature=youtu.be
The verge review mentioned this, mine have it but less noticeable, also didn't bother me at all, I never look the phone at that angles.
this is just a normal amoled thing i believe, my device has it too
Normal for AMOLED displays.
So what do you'll think? Should I ask for a replacement as it is more noticeable then the rest? When I'm on the PC and the phone is sitting on the desk right below the monitor from this angle the top half of the screen is green and the lower half is whitish. Is it normal in the case of amoled displays? Again this is my first device which has an amoled display, never used one before so my eyes may take time adjusting to it. I'm just worried about the unit being defective.
Check the screen for pink and yellow tint, there is a forum about it. The green/blue shift is normal as the nexus 6 uses last generation amoled screens like the ones found on the note 3 and galaxy s4
Sent from my Nexus 4 using XDA Free mobile app
Is this the yellow pink tint you speaking about? Didn't notice this thing until you mentioned. I think a replacement is needed ...what do you say?
First pic is at max brightness adaptive display setting turned off.
Second pic is the wallpaper I used
Third has brightness at 50% adaptive display setting turned off.
My Nexus has a pink patch on the screen so I'm going to get it replaced but people are saying that it is a lottery and you might get a worse device.
Give it a try, you've paid for the device and it is your right to receive a device without flaws
Sent from my Nexus 6 using XDA Free mobile app
This is better than you getting static noise when call and rattling vibrator scared to get replace it
Sent from my iPhone using Tapatalk
mustyrash said:
My Nexus has a pink patch on the screen so I'm going to get it replaced but people are saying that it is a lottery and you might get a worse device.
Give it a try, you've paid for the device and it is your right to receive a device without flaws
Sent from my Nexus 6 using XDA Free mobile app
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Click to collapse
does this pink or yellow spread or increased ?on mine it didn't .
tornido067 said:
does this pink or yellow spread or increased ?on mine it didn't .
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Click to collapse
I got the device replaced, new one didn't have any pink, I run a screen burn in app every now and then to keep it the screen fresh and even
Sent from my Nexus 6 using XDA Free mobile app

Defect or design? (LED flashlight color)

Simply stated, when i turn on the flashlight it's a yellow hue (like classic light bulbs)
I'm a stickler about this, I like daylight color (white) and hate the yellow. I was shocked when testing out my S6's flashlight to see how bright it was and everything suddenly went to a shade of yellow.
Every android phone I've had (including S5) has been a pure white led, was this design or did I get lucky enough to get some kind of defect?
is your S6's LED light yellow tinted or white? I'm honestly hoping i just have a bad phone and can go trade out
Mine is white
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
Mine is white as well. Just blinded myself to check lol.
Sent from my SAMSUNG-SM-G920A using Tapatalk
odd, are either of you with t-mobile?
Mines t-mobile so maybe thats whats going on? I dont know.
Also, anyone have an S5 and an S6 they can compare to side by side? If you're just using the S6 I could see how one might not notice the yellowness
I have them side by side and tried taking pictures with flash to show you guys but the issue doesnt show up well in pictures (like i said it's not a hard yellow, but its obviously not the same as the S5/other phones daylight white)
should I take this back to tmobile to exchange for a new one?
That's definitely weird. I'm not sure what you guys would consider white or yellow LEDs, but mine definitely has a natural-ish slightly yellow-bronze look and I have no problem with that as it gives a pretty natural color.
Got the same issue, yellowish LED. TMo S6E. Man this is my third unit too. Honestly it's getting frustrating w/ how many units they have floating around with defects, although not necessarily saying this LED issue is a defect. It is strange though.
same
I got the same issue on ATT S6. it bothers me that it has a yellow tint, i'm so used to white light
Mine is white same as my note 3 and I'm with att
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
Got the T-Mobile version and mine has the slightly yellow tint to it, not really a deal breaker for me as long as it works. It's still plenty bright to be useful.
i m too having yellow flash so anyone contacted the service center ?
is it normal?
Can it be that you maybe color deficient? We found out my coworker was color blind recently orange and brown are the same color to him.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
I come to terms that the flashlight doesn't represent the true color of the led because when I take pictures and it does that final flash it's white
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app
Noticed the same thing!
I used the flashlight for the first time last night and noticed that it was a yellow color as well! My old phone, the Nexus 5, has a flashlight with a white color to it so I knew the difference immediately. Dunno what's up with this yellow color...
aff219 said:
Simply stated, when i turn on the flashlight it's a yellow hue (like classic light bulbs)
I'm a stickler about this, I like daylight color (white) and hate the yellow. I was shocked when testing out my S6's flashlight to see how bright it was and everything suddenly went to a shade of yellow.
Every android phone I've had (including S5) has been a pure white led, was this design or did I get lucky enough to get some kind of defect?
is your S6's LED light yellow tinted or white? I'm honestly hoping i just have a bad phone and can go trade out
Click to expand...
Click to collapse
I am on Att and have the same problem. Led light is yellow in a flashlight mode as well as camera mode.
Sent from my SAMSUNG-SM-G920A using Tapatalk
And it its defect or everyone has yellow flash?
ATT S6 here and mine is yellow compared to my S3 and doesn't seem to be as bright. Not too concerned as long as it works fine for pictures, though I did like the convenience of a bright LED on my S3.
An update all indian models 920i have yellow as far as i have seen
Sent from my SM-G920I using XDA Free mobile app

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