Good night my fellow modders. Tonight i come with a particular query, mainly, how do i go about troubleshooting the 3G connection of the motorola razr i. Ever since i flashed Omar's Motorola 4.1.2 Rom from Jan-01-2014, i haven't been able to get internet access through my carrier (Not even through 2g) and ive already checked its not a carrier issue (Since i can use my simcard to browse the internet in another phone just fine), i even tried doing a nandroid restore from the stock firmware i had previous to starting this adventurous task to get things working again, but even then the mobile broadband service is a no-no.
I'm at a loss on what to do, since i've already tried reflashing the ROM, reset-ted the phones APN's, and i've also done the suggested file modification of the losialert timer to both, 1000 and 500 (as seen in the same thread). However those efforts have been to no avail and im quite at a loss on what to do.
Im sorry if my english isnt fully understandable (Its not my native languaje) and im also sorry if this isnt the righ section to post about it, but i cant post directly in the thread since I'm a new member. I thank you beforehand for any and all guidance or help you can offer me.
Don't worry, English is not native language for most of forum users.
First of all buy any pre-paid card from different carrier or borrow it sim-card from friend and test it.
I had similar situation with Virgin Mobile. We have quite few operators in my country and I tested all of them but for this I wasn't prepared. I had my new RAZR i and there was no option to use internet with Virgin Mobile.
After few days of fight with different ROM, modding system, installing apps to APN's I figured it was sim-card. Some carriers have old sim-cards which have something wrong with MCC and MNC code and all phones can work on it but not Android 4.1 and above caused APN automation.
I even called to Virgin to ask for changing sim-card but they said they don't have different version of sim-cards, so I asked "WHAT, so every people in Your network doesn't have internet on Android 4.1+??!!" and they said "Yes, it seems so".
And there was no other way but change carrier. Now I have fully working internet without any modifications.
Sorry for so long and boring reply but for my almost 10 years working with mobile phones it was first situation like this.
Chamelleon said:
Don't worry, English is not native language for most of forum users.
First of all buy any pre-paid card from different carrier or borrow it sim-card from friend and test it.
I had similar situation with Virgin Mobile. We have quite few operators in my country and I tested all of them but for this I wasn't prepared. I had my new RAZR i and there was no option to use internet with Virgin Mobile.
After few days of fight with different ROM, modding system, installing apps to APN's I figured it was sim-card. Some carriers have old sim-cards which have something wrong with MCC and MNC code and all phones can work on it but not Android 4.1 and above caused APN automation.
I even called to Virgin to ask for changing sim-card but they said they don't have different version of sim-cards, so I asked "WHAT, so every people in Your network doesn't have internet on Android 4.1+??!!" and they said "Yes, it seems so".
And there was no other way but change carrier. Now I have fully working internet without any modifications.
Sorry for so long and boring reply but for my almost 10 years working with mobile phones it was first situation like this.
Click to expand...
Click to collapse
Thank you for taking the time to answer my query. Unfortunately, i believe your case doesn't apply to me, since i had no issue using the internet with my operator (Telcel) before flashing the new ROM. I've also already called my operator and they made several procedures to try and reestablish my service, however none of them worked, but they assure me it's a problem with my device, since their service is working correctly.
I have no idea what to do now, but i hope can get the minimum required limit i need to ask for support directly on the thread ;(.
I don't know if this will help.
I had this problem with my brothers phone (galaxy s4 mini) last night. Data wouldn't turn on in anyway. Flash in new ROM from recovery didn't did the trick, nor a nandroid did. The only way I have got it to work was flashing a stock ROM through ODIN. In this case it would be RSD lite. Maybe it I'll work, but be aware of the flashing problems red lite can give. Read it a bit. Good luck!
Sent from my GT-P5110 using XDA Premium HD app
Do you have the correct APN entries?? You might need to add it manually...
That happens because it doesn't auto configure (correctly, or none at all) for some carriers because I don't have all the carriers in apn-config.xml -- while your specific carrier ROM might have had it already configured and a specific xml list for them.
If you reset APN's and see all the appropriate ones added it might be configuring a wrong ones by default according to the data from the apn-config.xml one in my ROM, just configure accordingly to your carrier information
Note 1: My ROM does not touch the radio, and since the radio images are international anyway it does not make sense to flash recovery images or anything ... the only problem (assuming you did not break anything in hardware during ROM flashing) comes from the android /system partition which is prone to have incorrect carrier settings for data configurations... any bad number or password updated on your carrier it would be configuring something else by doing "reset to default"...
Note 2: To save the APN entry don't exit ... press the options menu and hit save when done modifying -- else it won't remain saved!
The problem starts when You updated from 4.0.4 to 4.1.2??
Hazou said:
I don't know if this will help.
I had this problem with my brothers phone (galaxy s4 mini) last night. Data wouldn't turn on in anyway. Flash in new ROM from recovery didn't did the trick, nor a nandroid did. The only way I have got it to work was flashing a stock ROM through ODIN. In this case it would be RSD lite. Maybe it I'll work, but be aware of the flashing problems red lite can give. Read it a bit. Good luck!
Sent from my GT-P5110 using XDA Premium HD app
Click to expand...
Click to collapse
Did you try to change the APN settings before you tried this? I'm only asking because I'm considering this option, but i would like to rule it out as my final option, because since i started having this issue I've been reading a lot, and the way you fixed your problem sounds like the stock ROM corrected your issue by giving you the default APN's for your carrier.
Chamelleon said:
The problem starts when You updated from 4.0.4 to 4.1.2??
Click to expand...
Click to collapse
I'm afraid i was already on 4.1.2 by the time i installed Omar's custom ROM.
Omar-Avelar said:
Do you have the correct APN entries?? You might need to add it manually...
That happens because it doesn't auto configure (correctly, or none at all) for some carriers because I don't have all the carriers in apn-config.xml -- while your specific carrier ROM might have had it already configured and a specific xml list for them.
If you reset APN's and see all the appropriate ones added it might be configuring a wrong ones by default according to the data from the apn-config.xml one in my ROM, just configure accordingly to your carrier information
Note 1: My ROM does not touch the radio, and since the radio images are international anyway it does not make sense to flash recovery images or anything ... the only problem (assuming you did not break anything in hardware during ROM flashing) comes from the android /system partition which is prone to have incorrect carrier settings for data configurations... any bad number or password updated on your carrier it would be configuring something else by doing "reset to default"...
Note 2: To save the APN entry don't exit ... press the options menu and hit save when done modifying -- else it won't remain saved!
Click to expand...
Click to collapse
Thanks a lot for getting out of your way to help me Omar; After troubleshooting the device and several talks with my network carrier I've managed to get a so-so signal. I'm not sure if your ROM configures correctly or not the APN'S of my carrier (Telcel) because when i edited them everything was configured as it was supposed to be (I'm not sure about the password since i can't see it though), the only thing that was missing was the APN for GPRS, but I've been reading several forums and almost no android device needs this in addition to the 3G APN (I've added it nonetheless but the device isn't actively using it, my guess is that you've got to choose either 3g or GPRS); I also called my carrier, and the allegedly reset-ed my service.
I'm still not sure if the device is working properly, mainly because the internet access through the mobile network has become very unstable (Sometimes i get disconnected randomly, and turning on the Wi-Fi gets me disconnected automatically), and even though the radio almost always gets an H+ signal (Which is kinda funny, because i used to get 3G more consistently before) i don't think this is normal behavior. I think it may have to be with the los alert, because in my desperate attempts to get things working, i reflashed your ROM and it was set to 1000 once again and I also think that the hardware can't be broken because i wouldn't be able to connect to the data service otherwise.
Because of this i would like to ask two very specific queries, is there a way to flash this setting without flashing the entirety of the zip file?; And in case there isn't, if i flash the zip with the new configuration, and then proceed to perform a nandroid backup of my previous build, will i lose the new 00radio configuration?
I will be tinkering with the device this weekend and will report back if i can find whats wrong, just in case it's something else and somebody needs help troubleshooting this in the future. Thanks to everyone that has contributed so far, i wouldn't have learned so much in so little time without your help.
TemplarWithin said:
Did you try to change the APN settings before you tried this? I'm only asking because I'm considering this option, but i would like to rule it out as my final option, because since i started having this issue I've been reading a lot, and the way you fixed your problem sounds like the stock ROM corrected your issue by giving you the default APN's for your carrier.
Click to expand...
Click to collapse
Hmm, don't know for sure. I have made some changes within the APN list to get it working, didn't work. But the rare thing was that the cm11 one did have data and when he flashed his stock back with a nandroid or a stock zip file data wouldn't turn on anymore. So I can't rule out that it was the APN list that was making trouble, because even with stock it did not work. Only by flashing through Odin it worked. Radio hasn't been flashed in that process.
Sent from my GT-P5110 using XDA Premium HD app
Related
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint
Kraizk said:
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint
Click to expand...
Click to collapse
Yes, twice
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
I'm going to try this now thanks
jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?
Kdenery said:
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?
Click to expand...
Click to collapse
Try flashing a CM10 ROM. I've always seen the option there. The kitkat ROMs I have used do not have the option except for the Nocs GE.
Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk
-TheEdge- said:
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
i'd kinda like to argue a point here as this just happened to me. i am certainly not new to flashing, starting back with the mogul and having almost every sprint smart phone since then unlocked (windows) or rooted (webos and android).
Using TWRP and previously running ecliptic 4.3 i wiped caches, system and data then installed the 4.4.2 from team d3rp and voila... no service no meid no nothing.... yes i have the latest radio on my phone.
i guess my point in this is that there's a number 3 that you didn't mention.
3. sh!t happens and it's not n00b related.
for anyone else that has this issue... flashing CM 10.1 worked for me. i didn't even have to set up anything, it just picked up signal. so i rebooted, wiped and nandroided back to 4.3 and all is well.
Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app
Robert542 said:
Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I didn't... it was SuperOneK. i'm certainly not blaming the rom though. especially not when others are flashing it fine. the ONLY thing i can think of possibly happening is a bad download. I was in a rush and didn't check the md5.
I had a similar problem when flashing miui. Nothing worked. Even went back to a sense backup and nothing worked.
Commit failed as well.
Here's what I did to make it work again.
Flashed cm10. Change the network settings for CDMA. (Boom it SAID I had service..but didn't).
Rebooted a few times (probably not necessary).
Flashed a sense 4.3 ROM that was close to stock.
Update msl and all that. Commit.
For me..changed LTE/CDMA to just CDMA (no 4g in wv).
Boom it worked again. Hope this helps!
Sent from my HTCONE using xda app-developers app
Hey, thanks for clicking my post. TL;DR Since updating from ARHD 40.3 to Viper One 6.2.0, my radio has been having major intermittent issues. I have a HTC One m7_ul unlocked outright from Optus here in Australia. It is as of right now running the latest firmware linked to by the Viper One/ARHD threads, the latest TWRP, is S-OFF and superCID, running Viper One 6.2.0.
Symptoms:
1) No signal most of the time.
2) Signal appears to return during periods of movement (e.g. driving).
3) Even at full signal, there is no mobile connection (no data, no text/calling).
4) Once every few hours, when it has signal, it will gain mobile connection for a short period of time, after which it will cut out again - repeat to 1).
Here's a short story about how this came to be:
For many many months now it has been running just fine on stock firmware, rooted with S-ON running ARHD 40.3 (since that version came out).
About a fortnight ago I started noticing issues with my contacts application. Something to do with 501 contact link suggestions and certain contacts having hundreds of Facebook profile entries. This would cause issues in the People app (people just wouldn't load) and the SMS app (message histories wouldn't load, including new texts).
After some troubleshooting attempts, I resolved to reinstall a ROM. I opted to install the latest Viper One (6.2.0) successfully. It resolved my issues. However, it introduced a new one. The next morning I woke up to 4 texts from my service provider informing me I'd missed calls. I had no notifications as such, so the calls never reached my phone. I put it down to tower signal flex in my area. I left and as I walked out the door I noticed I had no signal (no bars, x above the icon in statusbar). Driving around seemed to fix the issue though, it got back up to normal values quickly enough.
However, even though I had plenty of signal and mobile data was ostensibly turned on, I couldn't get internet. I tried sending a text to myself but it failed send. Calls out simply waited on signal and then timed out. Every single other function of the device is 100% AOK (wifi, bluetooth, nfc, etc). The entire ROM is fully functional, can't find any other issues with stability or otherwise.
I put up with it for the day and get home and start troubleshooting. Here's what I tried so far, in order:
1) Change from Viper One to latest ARHD (71.1). Installed with no issues. Booted phone, no dice - no signal.
2) Checked SIM by moving to old iPhone 4 - full signal, radios work. It's not a service issue.
3) Revert to last known working ROM - ARHD (40.3). Installed with no issues. Booted phone, no dice - no signal.
4) Research research research. Think it might be a problem with firmware perhaps. Tried revone, failed because I'm not on 4.2.
5) Flash MaximusHD (11.0.0) in order to make use of revone for S-OFF/superCID. Flashed latest firmware linked in Viper One/ARHD threads.
6) Reboot phone. Still no dice with latest firmware on MaximusHD (11.0.0).
7) Retry with latest ARHD. No dice.
8) Retry with latest Viper One. No dice.
In every single instance, all the ROMs are fully functional except for mobile signal - wifi, bluetooth, nfc, etc. radios function perfectly. No issues with ADB or fastboot during any step of these processes. All my device info shows what I expect to see. I've searched as much as I can, to no avail. I turn to first-time posting here as a last resort to maybe find out what the issue is.
I am slowly reaching the thought that the hardware itself might be the issue. I'd appreciate any insight into what could be causing this - be it software or hardware - as well as if there is any way to test or diagnose the radio physically. Even just a confirmation ("Yep, sounds like your radio's FUBAR"). In the meantime, I'll be using aforementioned iPhone 4 (ugh).
Thanks for reading.
Have you attempted to flash a different radio baseband?
Look up the radio version used in ARHD 41. If you find it, search for the radio within the forums and flash it. You can still keep the most current version of your preferred ROM. Search the threads for how to flash a radio baseband, there are plenty of them.
digitalism said:
Have you attempted to flash a different radio baseband?
Look up the radio version used in ARHD 41. If you find it, search for the radio within the forums and flash it. You can still keep the most current version of your preferred ROM. Search the threads for how to flash a radio baseband, there are plenty of them.
Click to expand...
Click to collapse
I found a forum for HTC One radios here, it's in the AT&T section but apparently work on all HTC Ones. I was unable to find out which radio ARHD 41 used, my understanding is that custom ROMs don't usually come with a radio baseband of their own and they don't appear to list any on their thread that I could see. I would inquire but I think there's an issue with new users posting in development sections. Do you think it's worth trying to look further into what radio was used, or should I start flashing radios from the aforementioned list? There's a couple that stand out as possible candidates (the earliest version, the newest version, etc) but I'm not sure I want to just start going crazy on that list until something works. Or do I?
edit: To clarify, and they say explicitly in the ARHD post FAQ, they do not include radio/hboot/firmware in their ROM. So I must assume that I was simply on the stock radio the device shipped with.
edit 2: Confirmed my current baseband matches one of the ones indicated as installed from firmware package. I'm not sure what it was before I updated to Viper One or even while I was using Viper One.
Flashed the earliest radio baseband available from the aforementioned thread. Put the SIM back in, signal achieved, able to send texts/make calls/USSD codes. I was unable to get it to transfer mobile data, however.
Can't believe I didn't think about radio baseband. Didn't even know that was a thing. I just thought it was part of the firmware package. There you go I guess. Thanks again for the tip.
Whitestrake said:
Thanks again for the tip.
Click to expand...
Click to collapse
No problem, just remember that if you're having issues with certain partitions on the device, each partition is technically flashable if you are S-Off and SuperCID.
digitalism said:
No problem, just remember that if you're having issues with certain partitions on the device, each partition is technically flashable if you are S-Off and SuperCID.
Click to expand...
Click to collapse
I've tried just about every radio in that forum. They all seemed to have the same issue for me - at first it seems to have no signal, then it gets normal signal, receives/sends any buffered texts, and then fails to work after that for any purpose regardless of signal. I think I'm back at square one; I don't suppose there are any other simple things to try?
Whitestrake said:
I've tried just about every radio in that forum. They all seemed to have the same issue for me - at first it seems to have no signal, then it gets normal signal, receives/sends any buffered texts, and then fails to work after that for any purpose regardless of signal. I think I'm back at square one; I don't suppose there are any other simple things to try?
Click to expand...
Click to collapse
If you are having issues still, the other alternative is to flash a different firmware version than what the ROM provides. Firmware and radios tend to "talk" to each other in certain ways, so maybe your firmware isn't using your radio the way you need it to. Also, make sure you are installing firmware particular to your device. For instance, do not install firmware originally meant for an AT&T phone if you use Verizon or another carrier. They tend to write the code particular to these things. I would do some research through the forums and see if you can find a good combination in your area that people have tried. Maybe even a Google search will help out if the forums seem daunting to dig through.
And don't forget, the iPhone has a Quad-Band receiver that's capable of receiving cellular signals much clearer. The HTC One, in my opinion, does not match hardware compared to the iPhone. The iPhone will always technically be superior, no matter what opinions people hold to both.
First, thanks again for your patience and assistance.
digitalism said:
Also, make sure you are installing firmware particular to your device. For instance, do not install firmware originally meant for an AT&T phone if you use Verizon or another carrier.
Click to expand...
Click to collapse
I was not aware of this restriction. I suspect I may have flashed firmware for a different region. I isolated the Optus firmware RUU numbers and got a firmware package matching, and the android-info.txt matches the device original CID and modelnum. I'll try it soon.
I'm still having trouble understanding, though, how it could have failed in the first place. My phone was S-ON when the radio stopped working; surely changes to firmware/radio couldn't have occurred anyway? None of the ROMs I've touched have firmware or radio included as far as I could tell.
Flashed the firmware appropriate to my region (4.20.980.1). Came with radio. Rebooted, put in SIM, no signal for 5 minutes. When I get signal, texts don't send and calling times out, USSD codes give connection problem errors. Same as before. How likely is it the actual hardware could be damaged? I did drop it on concrete, on the front of the device at the top, around the time this started happening - very shortly before I flashed Viper One to fix the contacts issue. There was no visible damage.
Whitestrake said:
Flashed the firmware appropriate to my region (4.20.980.1). Came with radio. Rebooted, put in SIM, no signal for 5 minutes. When I get signal, texts don't send and calling times out, USSD codes give connection problem errors. Same as before. How likely is it the actual hardware could be damaged? I did drop it on concrete, on the front of the device at the top, around the time this started happening - very shortly before I flashed Viper One to fix the contacts issue. There was no visible damage.
Click to expand...
Click to collapse
Quick question:
Are you installing your firmware and software without the SIM card in? If so, I would leave the SIM card in and have all the software installed during the process. Damage to the phone should not cause problems for connecting to the cellular network. Have you tried leaving the house, going outside, or getting into a different area to try your signal? Maybe your house is a deadzone and the phone is having a hard time picking it up. My room gets like this since I live in Florida where houses are built with cinder blocks to prevent hurricane damage. It really messes with my signal.
digitalism said:
Quick question:
Are you installing your firmware and software without the SIM card in? If so, I would leave the SIM card in and have all the software installed during the process. Damage to the phone should not cause problems for connecting to the cellular network. Have you tried leaving the house, going outside, or getting into a different area to try your signal? Maybe your house is a deadzone and the phone is having a hard time picking it up. My room gets like this since I live in Florida where houses are built with cinder blocks to prevent hurricane damage. It really messes with my signal.
Click to expand...
Click to collapse
Good ideas, but unfortunately not - every firmware and radio package I've flashed, I've done once with the SIM, once without, thinking along a similar line.
I'm in a known good cell location - coverage in my area is fantastic with my provider (Telstra, usually get 5 bar signal on 3G - I do not get LTE on my plan). I test in multiple places - next to my PC, outside the house, down the street, etc. The behaviour I've noticed is that I have no signal regardless of where I go, for about 5 minutes after booting the phone, after which it gets signal, sends/receives any buffered texts, and then fails to communicate successfully after that (i.e., I get the test text I sent myself, then I resend another test, and it fails to send). The iPhone 4 I've been moving my SIM to has been receiving full signal (as expected) at every place I've been testing the HTC One.
Hmm...
You might have to go into your APN settings to change some things in order to get it to work properly. Go to your Settings, then Mobile Data, then Access Point Names. From this menu click the current APN saved with the phone. After that, it will have you insert some information. Check this website for the specific APN information for your carrier. Make sure it's for your carrier as there is a large list of different ones on there.
http://ausdroid.net/apns/
Other than that, I honestly couldn't tell you what your issue is.
digitalism said:
Other than that, I honestly couldn't tell you what your issue is.
Click to expand...
Click to collapse
Tried the APN thing. There was indeed a few things different from the listed settings, but honestly, they were pre-populated with a bunch of Telstra data beforehand when the SIM was in. I made the changes and noticed no difference.
Thanks again for your help. As a last step I will return it fully to stock. After that I suspect my only recourse would be taking it back to Optus and asking if they'll quote me to fix it.
Unfortunately it does seem to be hardware issue from the history of what you have tried and posted.
Use nkk71's guide listed in my signature to go back to stock for warranty but substitute your local RUU/nandroid/etc.
SaHiLzZ said:
Unfortunately it does seem to be hardware issue from the history of what you have tried and posted.
Use nkk71's guide listed in my signature to go back to stock for warranty but substitute your local RUU/nandroid/etc.
Click to expand...
Click to collapse
Thanks for the link, that's actually one HTC One return-to-stock guide I haven't seen yet and it looks very concise. Cheers.
Whitestrake said:
Tried the APN thing. There was indeed a few things different from the listed settings, but honestly, they were pre-populated with a bunch of Telstra data beforehand when the SIM was in. I made the changes and noticed no difference.
Thanks again for your help. As a last step I will return it fully to stock. After that I suspect my only recourse would be taking it back to Optus and asking if they'll quote me to fix it.
Click to expand...
Click to collapse
Sorry about that, I know having a custom ROM is a lot of fun, but there can definitely be some cons along with it.
Good luck with your phone!
Hello everyone,
Informations
Phone : Nexus 6
ROM : Euphoria OS 1.0 with included kernel
I have a little problem with the phone network...
I have just install the ROM (3days ago) and everything worked fine.
After the first reboot, I had a network problem: no more network (just phone)
Bluetooth is OK,Wifi also ect...
No extra apps installed.
Any idea?
Thanks
Edit : French phone/network (FreeMobile)
I am having issues over here also. My data randomly stopped working on my way down to memphis, randomly would start to work again. I tried a new rom, it slightly got better, but would cut out of data every 5 min. Kinda got it better by switching to tmo in the apn's. Now just installed sinless, and it is no longer working again.
So, same problem and no fix...? :/
Holy cow! I thought I was the only one! I mean this problem really sucks(and I have wasted a lot of my hours trying to fix it), and have been thinking of creating a thread on this problem until I saw yours.
Okay let me start with what I'm on:
N6: 64gb blue
Rom: Stock
Rooted: Yes
Any other modification: No, only think I did was unlock and do chainfire su root.
Network: VZW
I have had this phone since Dec with no issues other than random reboot every so often.
Now to the problem I had, I went out to the middle of MO for a weekend get away (on Feb 14th). The whole time I was out there it showed 1x even though I was still getting LTE speed. Didn't think much of it until we moved further into the hilly parts of MO were I lost service. Thought it was just where we were at, and thought it would come back once we got back to the hotel we were staying at. It never did. It would say "No Network found" only allow 911 calls.
Spent the next 4 days working With VZW with several trips to the store, and talking to tech support. They made sure my IMEI was not blocked on their side. We used several sim chips, they would all do the same thing, quickly connect then disconnect and go back to no service.
So I did a factory reset, still didn't help. I finally did a fastboot flash of 5.0.1 stock again, this fixed the issue. Until I used titanium backup to restore my sys setting. Then it would drop and not reconnect after the reboot. So I did fastboot flash again and it hasn't happened again since last Thurs. I just restored my app's again to make sure it wouldn't fail to connect over the weekend, and rebooted several times. No issues so far, but I called Motorola and they are RMAing me a new one, because I don't have any trust in this one anymore. They are out of 64gb ones, and they will get back to me in a week.
Questioned to anyone who has gotten a RMA from Motorola:
Are their "like new" replacements okay? I got a few from them when I had my droid x, and they were crap. So I wasn't sure if that is still the same for the N6 or not. I have a feeling its not, but just wanted to get other peoples input on that process.
Thank you for creating this thread, and for everyone's time!
Edit: Had the same issue network wouldn't work, however WIFI, Location, Bluetooth would.
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
APN is for Internet(3G) and MMS, no?
Because we have a phone network (call & SMS) issues.
On my side, APN are OK, but still don't work...
Edit: New !
Everything works fine on :
- Paranoid Android 5 Alpha 1
- Chroma (Latest)
But not work on :
- Euphoria
- Stock ROM
Edit 2 : It works now !!
I seen that I had several issues around the APN side. I mean, I can't add APN, sometime I can. Sometimes APN reseted themselves, sometimes it was OK. Then, I had read the solution above: security tab.
I had just remove my 3rd party lockscreen (HiLocker). Restart the phone and voilĂ ! After the reboot, my phone ask me the pin code, and all APN are here.
I hope it can help...!
Some times I will see the APN settings, and sometimes I won't. Right now I don't. When it does show up it shows VZWINTERNET selected. There are ton of other options, but they don't work either when the problem was seen.
Is what your experiencing data going in and out? I'm on Sprint and I thought maybe it was just an issue with Sprint. I have or need to read up more on APN because it does get bothersome. I even have issues where sometimes my SMS gets hung up for minutes in sending mode before they actually send. Would be nice to have this corrected.
Sent from my Nexus 6 using Tapatalk
Casper34 said:
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
Click to expand...
Click to collapse
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
xjedi said:
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
Click to expand...
Click to collapse
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Casper34 said:
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Click to expand...
Click to collapse
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
collegencmc said:
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
Click to expand...
Click to collapse
The APN option will not show for a CDMA Carrier, Sprint or VZW, in your case VZW. APNs are set by the Sim from Verizon so you shouldn't be messing with those, nor should the option show up under mobile network settings.
It was like you. Sometimes network was OK, and sometimes, it was down...
So current working theory is that it was a software issue that cause the problem. I'm just unclear as to why it happened, and how to stop it from occurring again . I do have OpenDNS enabled on the phone, could that cause the problem?
Heres my problem, I'll drop out of an LTE zone, and 3G/HSPA will come on line. Only if its on 3G I never get any data, and sometimes with HSPA too. Not until LTE comes back on line again, but then if I'm trying to stream say music 3G/HSPA wont let LTE take over again for a pretty long while.
Hello there,
First time poster. I've had a hell of a time trying to figure out this problem with my LG L90 D415, updated to the latest version of Lolipop, which I bought advertised as "unlocked" off eBay and intended to use with Consumer Cellular (CC), a virtual GSM network using bandwidth from the AT&T and T-Mobile networks. Such a phone is supposed to work on their network. It is now rooted and ready to go. However, I cannot change the APN settings to use data. Under settings, if I try to create a new APN with a different MNC number, the new APN will automatically be deleted. The phone is supposedly unlocked, and does seem to be so as it accepts the CC sim card and I am able to send and receive calls with it. It is now rooted using the one-click script by avicohh method.
As a side note, I also cannot send or receive text messages from anyone other than a friend who is on T-Mobile. I've contacted CC's tech support and they swear its the fact that the APN is still locked on the phone. I therefore plan to fix this problem so I can add the CC network's APN to see if it makes a difference on my phone.
I have since rooted the phone using the one-click method. I was even able to delete the T-Mobile APN entry by using a combination of BusyBox, /system/app mover, and APNManager apps. However this does not stop any APN without the T-Mobile MNC from being auto-deleted in Settings -> Mobile Network - APNs.
I have downloaded and installed the Android SDK suite in anticipation of flashing a rom onto the phone as a last resort fix. However, I cannot find a link to a rom for the D415 which I am certain does not contain the T-Mobile firmware and bloatware on it, neither on LG's website nor here.
I am hoping someone here has heard of this problem before and has an idea of what I can do to fix this frustrating APN problem caused by T-Mobile.
Have you tried this: http://forums.androidcentral.com/ve...41691-mod-add-apn-editor-system-settings.html
itskapil said:
Have you tried this: ...
Click to expand...
Click to collapse
I just tried it. No luck, but thank you for the link. Looks like it applied to the same problem, but solved it only for an older version of Android. It will not work with my phone which has Lolipop. My problem is that the new APN entries get auto-deleted, not that they are greyed out as that link described.
I have contacted LG and T-Mobile technical support, and they keep pointing fingers at each other and cannot help me. After much insistence, T-Mobile has suggested that I go into one of their stores to solve the problem, and if a support tech cannot help me there, then I should return the phone to the vendor, which is what I intend to do.
If anyone has a clue how to unlock the APN settings on this phone, please help!
I have Motorola Droid Turbo XT1254 Verizon model and I am using it in Asia on a non-Verizon network. Everything including wifi is fine, all apps working but I face alot of problem while using mobile data.
It only works on WhatsApp anf Google maps, I cannot even browse the internet because it doesn't work on Chrome. I tried other browsers but I can only browse the internet using Opera Mini but that has also stopped now. I cannot even call a cab when I am outside because because "Careem", the cab app says that I am not connected to the internet.
The H+ sign appears when I turn mobile data ON and I have also checked with my network operator, there is no issue at their end. They say there is something wrong with my phone.
I don't know where to start the troubleshooting. Can anyone help pl? Thanks in advance.
Someone advised me to check my APN settings. I went to the APN settings and there was nothing there. I first reset it to defaults and then added a new APN according to my network settings and everything is working fine now.
Whenever you put a new SIM, APN settings are automatically sent by the network and saved by the phone but that didn't happen to me so I had to do it manually.
Hope this helps someone someday!
kahafeez said:
Someone advised me to check my APN settings. I went to the APN settings and there was nothing there. I first reset it to defaults and then added a new APN according to my network settings and everything is working fine now.
Whenever you put a new SIM, APN settings are automatically sent by the network and saved by the phone but that didn't happen to me so I had to do it manually.
Hope this helps someone someday!
Click to expand...
Click to collapse
Are you on a custom ROM or stock Verizon Marshmallow firmware? There's another issue with custom ROMs even for people on Verizon, the default is Straight Talk (an MVNO), not the REAL Verizon. (Because S comes before V, alphabetically.) It's an MNVO using Verizon signal, but REAL Verizon customers will often not get messages, get very slow speeds --- and they don't know anything is wrong because nobody ever checks their APNs anymore.
ChazzMatt said:
Are you on a custom ROM or stock Verizon Marshmallow firmware? There's another issue with custom ROMs even for people on Verizon, the default is Straight Talk (an MVNO), not the REAL Verizon. (Because S comes before V, alphabetically.) It's an MNVO using Verizon signal, but REAL Verizon customers will often not get messages, get very slow speeds --- and they don't know anything is wrong because nobody ever checks their APNs anymore.
Click to expand...
Click to collapse
I am on the stock ROM Android 6.0 and I couldn't understand a word from the rest of your message
Sorry, noob here
kahafeez said:
I am on the stock ROM Android 6.0 and I couldn't understand a word from the rest of your message
Sorry, noob here
Click to expand...
Click to collapse
Is your bootloader unlocked? Do u have TWRP?
If yes then just flash clear-modem-status.zip by @bhb27. Search it using xda search.
If No then reflash your stock modem via fastboot. There are tutorials for our device on how to do so.
zadeora420 said:
Is your bootloader unlocked? Do u have TWRP?
If yes then just flash clear-modem-status.zip by @bhb27. Search it using xda search.
If No then reflash your stock modem via fastboot. There are tutorials for our device on how to do so.
Click to expand...
Click to collapse
Thanks for your reply Zadeora but my issue has been resolved now. The APN settings were incorrect. Now all good