Mobile data not working on some apps - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

I have Motorola Droid Turbo XT1254 Verizon model and I am using it in Asia on a non-Verizon network. Everything including wifi is fine, all apps working but I face alot of problem while using mobile data.
It only works on WhatsApp anf Google maps, I cannot even browse the internet because it doesn't work on Chrome. I tried other browsers but I can only browse the internet using Opera Mini but that has also stopped now. I cannot even call a cab when I am outside because because "Careem", the cab app says that I am not connected to the internet.
The H+ sign appears when I turn mobile data ON and I have also checked with my network operator, there is no issue at their end. They say there is something wrong with my phone.
I don't know where to start the troubleshooting. Can anyone help pl? Thanks in advance.

Someone advised me to check my APN settings. I went to the APN settings and there was nothing there. I first reset it to defaults and then added a new APN according to my network settings and everything is working fine now.
Whenever you put a new SIM, APN settings are automatically sent by the network and saved by the phone but that didn't happen to me so I had to do it manually.
Hope this helps someone someday!

kahafeez said:
Someone advised me to check my APN settings. I went to the APN settings and there was nothing there. I first reset it to defaults and then added a new APN according to my network settings and everything is working fine now.
Whenever you put a new SIM, APN settings are automatically sent by the network and saved by the phone but that didn't happen to me so I had to do it manually.
Hope this helps someone someday!
Click to expand...
Click to collapse
Are you on a custom ROM or stock Verizon Marshmallow firmware? There's another issue with custom ROMs even for people on Verizon, the default is Straight Talk (an MVNO), not the REAL Verizon. (Because S comes before V, alphabetically.) It's an MNVO using Verizon signal, but REAL Verizon customers will often not get messages, get very slow speeds --- and they don't know anything is wrong because nobody ever checks their APNs anymore.

ChazzMatt said:
Are you on a custom ROM or stock Verizon Marshmallow firmware? There's another issue with custom ROMs even for people on Verizon, the default is Straight Talk (an MVNO), not the REAL Verizon. (Because S comes before V, alphabetically.) It's an MNVO using Verizon signal, but REAL Verizon customers will often not get messages, get very slow speeds --- and they don't know anything is wrong because nobody ever checks their APNs anymore.
Click to expand...
Click to collapse
I am on the stock ROM Android 6.0 and I couldn't understand a word from the rest of your message
Sorry, noob here

kahafeez said:
I am on the stock ROM Android 6.0 and I couldn't understand a word from the rest of your message
Sorry, noob here
Click to expand...
Click to collapse
Is your bootloader unlocked? Do u have TWRP?
If yes then just flash clear-modem-status.zip by @bhb27. Search it using xda search.
If No then reflash your stock modem via fastboot. There are tutorials for our device on how to do so.

zadeora420 said:
Is your bootloader unlocked? Do u have TWRP?
If yes then just flash clear-modem-status.zip by @bhb27. Search it using xda search.
If No then reflash your stock modem via fastboot. There are tutorials for our device on how to do so.
Click to expand...
Click to collapse
Thanks for your reply Zadeora but my issue has been resolved now. The APN settings were incorrect. Now all good

Related

HELP: Shows Signal but cannot use for calling,data,messaging!!!

On my Phone(Andromeda 2.0 Themed), I get the indication of having 3g or any signal at all and the minute I attempt to send a message, make a call, or surf the web it is unable to send that message, unable to make that call, and unable to surf the web. Help on how to fix this?
NOTE: A flash back to stock DID NOT help this problem at all.
EDIT: Changing APN isn't really working(Cant leave the APN type as not set because it auto sets it to internet+mms when I save) and I am starting to get a little frustrated. The reception was really working fine earlier today but now its just weird all over. Please help me out you guys, I really need this working.
EDIT2: Please help guys, I really need my service up for tomorrow.
EDIT3: I am going to AT&T today to swap out my SIM card!!!! I am all Odin'ed out and I will check back if this works.
First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points
mcord11758 said:
First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points
Click to expand...
Click to collapse
Doing that now.... The signal bar indicates no connected network.... Trying the second thing you suggested....
For the second option I am under Wireless and Network/Mobile Networks/Access Points.
My options from there are AT&T 310 410(the text under it says wap.cingular)
What do i do from there?????
That reads correct. Unless you are on rogers. Hmmm. I am on the same rom but do not have the same issue. You may want to manually configure you're apn. You may want to search the captivate forum for at&t apn settings. I think you can find them in one of the stickies
I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.
steelechamp said:
I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.
Click to expand...
Click to collapse
No I am not sure, I have not had your problem but this is where I would start if it did. The apn settings are posted in the captivate development stickies, captivate directory
Okay, so I configured the APN settings to what was found in the thread. Problem is the only thing I cannot configure is the APN type. Hm. Any help?
I am sorry I hope someone who has done this reads this and has a suggestion but I have not had to do this
Read through the sticky, maybe yet has been discussed
Read through it and nothing. It wont let me keep the APN type as not set and it automatically sets it to internet+mms. Any ideas?
Have you posted in the andromeda thread? Maybe the devs may have some ideas
I just did, hopefully they have an answer and if they dont hopefully someone will post an answer here....
I had the same issue back a few weeks ago. I called att, got a replacement phone, and it did it again. Turned out to be a bad SIM.
Sent from my SGH-I897 using XDA App
So do I just need a new sim card???
Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?
steelechamp said:
Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?
Click to expand...
Click to collapse
Do you think the person in the store will have any idea what a custom rom is? Chances are they will change it no questions asked
Okay, do you think I should just play it safe and reset to stock though?
There is no harm in doing so.
mcord11758 said:
There is no harm in doing so.
Click to expand...
Click to collapse
Well, thanks, I will head first thing in the morning.
I got the same problem at certain locations, such as my university. Haven't been able to get much help... Gonna try getting the SIM changed as it's a pretty old SIM. Weird thing is that it works fine on my Sony Ericsson G705/W715.
So almost two months of owning my Captivate that I got from Rogers (BNIB from Kijiji) and I noticed that at a certain area in my school, I have 3/5 bars of signal yet I can't seem to text/call and use the network. Is this a network problem or phone problem? Or can it also be my SIM? My SIM card is pretty old. However everything was fine when I use my Sony Ericsson W715 in the same area.
I should add that my friends on the same network beside me, they can text/call fine, which leads me to believe that this is a phone problem. A poster over at Howard Forums suggested network congestion, but it seems impossible because everyone else can use their phone fine.
I've tried different modems too, but it doesn't help. It's like my Captivate doesn't want to work at certain areas of my school.
Click to expand...
Click to collapse
I am just going to change my SIM. It is about 4 years old now and I think that means it needs to be replaced. I actually worked fine at my home before and now it cant even find a network. I am going to head out for a new SIM in a little bit, I will get back to you on if it works then.

[Q] Troubleshooting Mobile Data

Good night my fellow modders. Tonight i come with a particular query, mainly, how do i go about troubleshooting the 3G connection of the motorola razr i. Ever since i flashed Omar's Motorola 4.1.2 Rom from Jan-01-2014, i haven't been able to get internet access through my carrier (Not even through 2g) and ive already checked its not a carrier issue (Since i can use my simcard to browse the internet in another phone just fine), i even tried doing a nandroid restore from the stock firmware i had previous to starting this adventurous task to get things working again, but even then the mobile broadband service is a no-no.
I'm at a loss on what to do, since i've already tried reflashing the ROM, reset-ted the phones APN's, and i've also done the suggested file modification of the losialert timer to both, 1000 and 500 (as seen in the same thread). However those efforts have been to no avail and im quite at a loss on what to do.
Im sorry if my english isnt fully understandable (Its not my native languaje) and im also sorry if this isnt the righ section to post about it, but i cant post directly in the thread since I'm a new member. I thank you beforehand for any and all guidance or help you can offer me.
Don't worry, English is not native language for most of forum users.
First of all buy any pre-paid card from different carrier or borrow it sim-card from friend and test it.
I had similar situation with Virgin Mobile. We have quite few operators in my country and I tested all of them but for this I wasn't prepared. I had my new RAZR i and there was no option to use internet with Virgin Mobile.
After few days of fight with different ROM, modding system, installing apps to APN's I figured it was sim-card. Some carriers have old sim-cards which have something wrong with MCC and MNC code and all phones can work on it but not Android 4.1 and above caused APN automation.
I even called to Virgin to ask for changing sim-card but they said they don't have different version of sim-cards, so I asked "WHAT, so every people in Your network doesn't have internet on Android 4.1+??!!" and they said "Yes, it seems so".
And there was no other way but change carrier. Now I have fully working internet without any modifications.
Sorry for so long and boring reply but for my almost 10 years working with mobile phones it was first situation like this.
Chamelleon said:
Don't worry, English is not native language for most of forum users.
First of all buy any pre-paid card from different carrier or borrow it sim-card from friend and test it.
I had similar situation with Virgin Mobile. We have quite few operators in my country and I tested all of them but for this I wasn't prepared. I had my new RAZR i and there was no option to use internet with Virgin Mobile.
After few days of fight with different ROM, modding system, installing apps to APN's I figured it was sim-card. Some carriers have old sim-cards which have something wrong with MCC and MNC code and all phones can work on it but not Android 4.1 and above caused APN automation.
I even called to Virgin to ask for changing sim-card but they said they don't have different version of sim-cards, so I asked "WHAT, so every people in Your network doesn't have internet on Android 4.1+??!!" and they said "Yes, it seems so".
And there was no other way but change carrier. Now I have fully working internet without any modifications.
Sorry for so long and boring reply but for my almost 10 years working with mobile phones it was first situation like this.
Click to expand...
Click to collapse
Thank you for taking the time to answer my query. Unfortunately, i believe your case doesn't apply to me, since i had no issue using the internet with my operator (Telcel) before flashing the new ROM. I've also already called my operator and they made several procedures to try and reestablish my service, however none of them worked, but they assure me it's a problem with my device, since their service is working correctly.
I have no idea what to do now, but i hope can get the minimum required limit i need to ask for support directly on the thread ;(.
I don't know if this will help.
I had this problem with my brothers phone (galaxy s4 mini) last night. Data wouldn't turn on in anyway. Flash in new ROM from recovery didn't did the trick, nor a nandroid did. The only way I have got it to work was flashing a stock ROM through ODIN. In this case it would be RSD lite. Maybe it I'll work, but be aware of the flashing problems red lite can give. Read it a bit. Good luck!
Sent from my GT-P5110 using XDA Premium HD app
Do you have the correct APN entries?? You might need to add it manually...
That happens because it doesn't auto configure (correctly, or none at all) for some carriers because I don't have all the carriers in apn-config.xml -- while your specific carrier ROM might have had it already configured and a specific xml list for them.
If you reset APN's and see all the appropriate ones added it might be configuring a wrong ones by default according to the data from the apn-config.xml one in my ROM, just configure accordingly to your carrier information
Note 1: My ROM does not touch the radio, and since the radio images are international anyway it does not make sense to flash recovery images or anything ... the only problem (assuming you did not break anything in hardware during ROM flashing) comes from the android /system partition which is prone to have incorrect carrier settings for data configurations... any bad number or password updated on your carrier it would be configuring something else by doing "reset to default"...
Note 2: To save the APN entry don't exit ... press the options menu and hit save when done modifying -- else it won't remain saved!
The problem starts when You updated from 4.0.4 to 4.1.2??
Hazou said:
I don't know if this will help.
I had this problem with my brothers phone (galaxy s4 mini) last night. Data wouldn't turn on in anyway. Flash in new ROM from recovery didn't did the trick, nor a nandroid did. The only way I have got it to work was flashing a stock ROM through ODIN. In this case it would be RSD lite. Maybe it I'll work, but be aware of the flashing problems red lite can give. Read it a bit. Good luck!
Sent from my GT-P5110 using XDA Premium HD app
Click to expand...
Click to collapse
Did you try to change the APN settings before you tried this? I'm only asking because I'm considering this option, but i would like to rule it out as my final option, because since i started having this issue I've been reading a lot, and the way you fixed your problem sounds like the stock ROM corrected your issue by giving you the default APN's for your carrier.
Chamelleon said:
The problem starts when You updated from 4.0.4 to 4.1.2??
Click to expand...
Click to collapse
I'm afraid i was already on 4.1.2 by the time i installed Omar's custom ROM.
Omar-Avelar said:
Do you have the correct APN entries?? You might need to add it manually...
That happens because it doesn't auto configure (correctly, or none at all) for some carriers because I don't have all the carriers in apn-config.xml -- while your specific carrier ROM might have had it already configured and a specific xml list for them.
If you reset APN's and see all the appropriate ones added it might be configuring a wrong ones by default according to the data from the apn-config.xml one in my ROM, just configure accordingly to your carrier information
Note 1: My ROM does not touch the radio, and since the radio images are international anyway it does not make sense to flash recovery images or anything ... the only problem (assuming you did not break anything in hardware during ROM flashing) comes from the android /system partition which is prone to have incorrect carrier settings for data configurations... any bad number or password updated on your carrier it would be configuring something else by doing "reset to default"...
Note 2: To save the APN entry don't exit ... press the options menu and hit save when done modifying -- else it won't remain saved!
Click to expand...
Click to collapse
Thanks a lot for getting out of your way to help me Omar; After troubleshooting the device and several talks with my network carrier I've managed to get a so-so signal. I'm not sure if your ROM configures correctly or not the APN'S of my carrier (Telcel) because when i edited them everything was configured as it was supposed to be (I'm not sure about the password since i can't see it though), the only thing that was missing was the APN for GPRS, but I've been reading several forums and almost no android device needs this in addition to the 3G APN (I've added it nonetheless but the device isn't actively using it, my guess is that you've got to choose either 3g or GPRS); I also called my carrier, and the allegedly reset-ed my service.
I'm still not sure if the device is working properly, mainly because the internet access through the mobile network has become very unstable (Sometimes i get disconnected randomly, and turning on the Wi-Fi gets me disconnected automatically), and even though the radio almost always gets an H+ signal (Which is kinda funny, because i used to get 3G more consistently before) i don't think this is normal behavior. I think it may have to be with the los alert, because in my desperate attempts to get things working, i reflashed your ROM and it was set to 1000 once again and I also think that the hardware can't be broken because i wouldn't be able to connect to the data service otherwise.
Because of this i would like to ask two very specific queries, is there a way to flash this setting without flashing the entirety of the zip file?; And in case there isn't, if i flash the zip with the new configuration, and then proceed to perform a nandroid backup of my previous build, will i lose the new 00radio configuration?
I will be tinkering with the device this weekend and will report back if i can find whats wrong, just in case it's something else and somebody needs help troubleshooting this in the future. Thanks to everyone that has contributed so far, i wouldn't have learned so much in so little time without your help.
TemplarWithin said:
Did you try to change the APN settings before you tried this? I'm only asking because I'm considering this option, but i would like to rule it out as my final option, because since i started having this issue I've been reading a lot, and the way you fixed your problem sounds like the stock ROM corrected your issue by giving you the default APN's for your carrier.
Click to expand...
Click to collapse
Hmm, don't know for sure. I have made some changes within the APN list to get it working, didn't work. But the rare thing was that the cm11 one did have data and when he flashed his stock back with a nandroid or a stock zip file data wouldn't turn on anymore. So I can't rule out that it was the APN list that was making trouble, because even with stock it did not work. Only by flashing through Odin it worked. Radio hasn't been flashed in that process.
Sent from my GT-P5110 using XDA Premium HD app

Dangers Of Messing With Your Phone

Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint
Kraizk said:
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint
Click to expand...
Click to collapse
Yes, twice
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
I'm going to try this now thanks
jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?
Kdenery said:
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?
Click to expand...
Click to collapse
Try flashing a CM10 ROM. I've always seen the option there. The kitkat ROMs I have used do not have the option except for the Nocs GE.
Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk
-TheEdge- said:
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
i'd kinda like to argue a point here as this just happened to me. i am certainly not new to flashing, starting back with the mogul and having almost every sprint smart phone since then unlocked (windows) or rooted (webos and android).
Using TWRP and previously running ecliptic 4.3 i wiped caches, system and data then installed the 4.4.2 from team d3rp and voila... no service no meid no nothing.... yes i have the latest radio on my phone.
i guess my point in this is that there's a number 3 that you didn't mention.
3. sh!t happens and it's not n00b related.
for anyone else that has this issue... flashing CM 10.1 worked for me. i didn't even have to set up anything, it just picked up signal. so i rebooted, wiped and nandroided back to 4.3 and all is well.
Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app
Robert542 said:
Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I didn't... it was SuperOneK. i'm certainly not blaming the rom though. especially not when others are flashing it fine. the ONLY thing i can think of possibly happening is a bad download. I was in a rush and didn't check the md5.
I had a similar problem when flashing miui. Nothing worked. Even went back to a sense backup and nothing worked.
Commit failed as well.
Here's what I did to make it work again.
Flashed cm10. Change the network settings for CDMA. (Boom it SAID I had service..but didn't).
Rebooted a few times (probably not necessary).
Flashed a sense 4.3 ROM that was close to stock.
Update msl and all that. Commit.
For me..changed LTE/CDMA to just CDMA (no 4g in wv).
Boom it worked again. Hope this helps!
Sent from my HTCONE using xda app-developers app

No Mobile Data after Lollipop Update

Hi there, I've got an european HTC ONE with Vodafone Brand. Yesterday I got the message to update to Lollipop. After this fails, because of ElementalX I used my old Recovery Image and restored it. After that the Update went well. Now I was outside the first time, without Wifi and mobile Data won't turn on. The Telephone and sms works great. Now I don't know what to do. Any Ideas?
Is there The right apn in the settings picture below.
Sent from my HTC One using XDA Premium 4 mobile app
Hey thanks for the fast reply. I am having "Congstar" as Provider and in this list, there is no apn.
andreknieriem said:
Hi there, I've got an european HTC ONE with Vodafone Brand. Yesterday I got the message to update to Lollipop. After this fails, because of ElementalX I used my old Recovery Image and restored it. After that the Update went well. Now I was outside the first time, without Wifi and mobile Data won't turn on. The Telephone and sms works great. Now I don't know what to do. Any Ideas?
Click to expand...
Click to collapse
Go-to settings - mobile data - access point names - 3 dot menu in top right and select reset to defaults, the screen will change and you'll just have to select your mobile operator from the list again, give it 2 mins and it should work.
When congstar is not in The list you have to add a apn manualy with The right settings ( Google helps )
Sent from my HTC One using XDA Premium 4 mobile app
Hi tried that, and waited until now, but there is no change. Any other idea?
andreknieriem said:
Hi tried that, and waited until now, but there is no change. Any other idea?
Click to expand...
Click to collapse
Last thing I can suggest is get the apn settings off your operator and manually enter them, sometimes they can send you a data packet in a text message which will automatically update the apn for you.
You usually get these same type of texts when you put a new SIM card into your phone, just got to ring them and get them to send it manually this time.
Hey tried that too. Set everything up, restartet, but no mobile data. Any idea?
andreknieriem said:
Hey tried that too. Set everything up, restartet, but no mobile data. Any idea?
Click to expand...
Click to collapse
contact your carrier, or even better, bring them your phone so they can confirm the APN is set correctly and that there is no problem on their side. Then you might want to try a factory reset before trying anything else.
Hi, I just had it short times working. Sometimes it is very short times there but most of the time it is not connected. Is it a Must to add an APN manually? I have never done this before.
andreknieriem said:
Hi, I just had it short times working. Sometimes it is very short times there but most of the time it is not connected. Is it a Must to add an APN manually? I have never done this before.
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No, it's easy, again goto settings, mobile data, 3 dot menu in the top right and select new apn, you will be presented with a load of things to fill out, you can usually get the details from the help section on your mobile operators website, or by calling them and have them talk you through each setting, not all sections need to be filled out, then save it and set it as the one to use rather than the other one you have now which doesn't work.
Sent from my HTC One using XDA app using my fingers
Hi I have done this before. But it doesn't change anything.
andreknieriem said:
Hi I have done this before. But it doesn't change anything.
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You said in your last post that you've never set the apn manually before ? But if you have, in that case I would take it to your nearest Vodafone store like alray said earlier and get them to sort it for you.
andreknieriem said:
Hi I have done this before. But it doesn't change anything.
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I had a similar problem when setting up an APN on Virgin mobile,sometimes,some of the settings can be different with the same provider.
I would google the APN settings issue you have specifically with your carrier and see if there are any forum posts which suggest slightly different settings.
In my case the carrier settings for APN type were this APN type — internet + mmsand didnt work...I was told to try this APN type default,supl,mms
And it sprung into life.
It could something that simple
Hi, I just get it to work!
@Seanie280672, I've a vodafone branded phone, but not vodafone as my provider, so I couldn't go to the store. After the second call to my privider, he sends me a ne apn configuration and that worked!
Thanks all for your help!
andreknieriem said:
Hi, I just get it to work!
@Seanie280672, I've a vodafone branded phone, but not vodafone as my provider, so I couldn't go to the store. After the second call to my privider, he sends me a ne apn configuration and that worked!
Thanks all for your help!
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Umm, I told you to do that back in post 7, glad it's working.

Trying to Unlock APN Settings on "Unlocked" T-Mobile LG L90 D415

Hello there,
First time poster. I've had a hell of a time trying to figure out this problem with my LG L90 D415, updated to the latest version of Lolipop, which I bought advertised as "unlocked" off eBay and intended to use with Consumer Cellular (CC), a virtual GSM network using bandwidth from the AT&T and T-Mobile networks. Such a phone is supposed to work on their network. It is now rooted and ready to go. However, I cannot change the APN settings to use data. Under settings, if I try to create a new APN with a different MNC number, the new APN will automatically be deleted. The phone is supposedly unlocked, and does seem to be so as it accepts the CC sim card and I am able to send and receive calls with it. It is now rooted using the one-click script by avicohh method.
As a side note, I also cannot send or receive text messages from anyone other than a friend who is on T-Mobile. I've contacted CC's tech support and they swear its the fact that the APN is still locked on the phone. I therefore plan to fix this problem so I can add the CC network's APN to see if it makes a difference on my phone.
I have since rooted the phone using the one-click method. I was even able to delete the T-Mobile APN entry by using a combination of BusyBox, /system/app mover, and APNManager apps. However this does not stop any APN without the T-Mobile MNC from being auto-deleted in Settings -> Mobile Network - APNs.
I have downloaded and installed the Android SDK suite in anticipation of flashing a rom onto the phone as a last resort fix. However, I cannot find a link to a rom for the D415 which I am certain does not contain the T-Mobile firmware and bloatware on it, neither on LG's website nor here.
I am hoping someone here has heard of this problem before and has an idea of what I can do to fix this frustrating APN problem caused by T-Mobile.
Have you tried this: http://forums.androidcentral.com/ve...41691-mod-add-apn-editor-system-settings.html
itskapil said:
Have you tried this: ...
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I just tried it. No luck, but thank you for the link. Looks like it applied to the same problem, but solved it only for an older version of Android. It will not work with my phone which has Lolipop. My problem is that the new APN entries get auto-deleted, not that they are greyed out as that link described.
I have contacted LG and T-Mobile technical support, and they keep pointing fingers at each other and cannot help me. After much insistence, T-Mobile has suggested that I go into one of their stores to solve the problem, and if a support tech cannot help me there, then I should return the phone to the vendor, which is what I intend to do.
If anyone has a clue how to unlock the APN settings on this phone, please help!

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