Xperia Z Camera problem - Xperia Z Q&A, Help & Troubleshooting

Hello
I have Xperia Z 6602 with 4.2.2 android
first my touch screen is broken , I bought another one for replace ( full house , display screen and touch )
after I changed my camera doesn't work , when I try to open my camera the device restart itself ( front or back cam )
when I try t use any APP using cam it is open for 4 Sec . ( working fine ) after that it is go to restart again .
please help

I'm having the same problem! I disabled the camera extension app, and cleared camera common cache and data.
It worked up to what I believe were 7 or so seconds. Hitting the capture button restarts it immediately.
Someone please have an answer to this! I registered right away when i saw this thread, having an xperia z with a non-working camera is a pain

Any solution ? I have exacly the same problem !

Maybe something got dislodged/damaged when you replaced the touchscreen.
Sent from my C6603 using Tapatalk

SMSM-1983 said:
Hello
I have Xperia Z 6602 with 4.2.2 android
first my touch screen is broken , I bought another one for replace ( full house , display screen and touch )
after I changed my camera doesn't work , when I try to open my camera the device restart itself ( front or back cam )
when I try t use any APP using cam it is open for 4 Sec . ( working fine ) after that it is go to restart again .
please help
Click to expand...
Click to collapse
The camera problem happens after you replaced the screen.
It seems that the connector of camera got loosen during repairing.
You can try to reconnect the camera cable.

Related

Xperia Z - front camera not working

Hello ,
Just bought 3 days ago my xperia Z and yesterday i realised that the front camera isnt working at all. when i press the front camera button its says "unfortunately camera has stopped " and returns to home menu. other times there isnt a front camera button to press at all! and from the camera options i dont have "front camera , front video" choice. When i run diagnostics for the front camera its total black and i cant press the button for the test.
i guess its a hardware issue? Has anyone had a similar problem? I am on 4.2.2 and 10.3.A.0.423
AlexR29 said:
Hello ,
Just bought 3 days ago my xperia Z and yesterday i realised that the front camera isnt working at all. when i press the front camera button its says "unfortunately camera has stopped " and returns to home menu. other times there isnt a front camera button to press at all! and from the camera options i dont have "front camera , front video" choice. When i run diagnostics for the front camera its total black and i cant press the button for the test.
i guess its a hardware issue? Has anyone had a similar problem? I am on 4.2.2 and 10.3.A.0.423
Click to expand...
Click to collapse
Perform a repair using SUS to rule out any software issues. If the problem persists, then it is most likely a hardware issue.
Backup your SD Card & other data prior to using SUS because it will erase all data on the phone.
AlexR29 said:
Hello ,
Just bought 3 days ago my xperia Z and yesterday i realised that the front camera isnt working at all. when i press the front camera button its says "unfortunately camera has stopped " and returns to home menu. other times there isnt a front camera button to press at all! and from the camera options i dont have "front camera , front video" choice. When i run diagnostics for the front camera its total black and i cant press the button for the test.
i guess its a hardware issue? Has anyone had a similar problem? I am on 4.2.2 and 10.3.A.0.423
Click to expand...
Click to collapse
I would suggest you download a different app to take pictures and see if works with the front camera
I suggest maybe Camera MX
https://play.google.com/store/apps/details?id=com.magix.camera_mx
if it doesn't work then its hardware and best suggestion is to take it back for a replacement
If it does work then its a software issue, possibly a small bug with the sony camera app
I had something similar and had it reflashed with the original firmware directly from sony by a Guru/Tech guy at the store I got my phone.
Let me know if that helps ok.
kgs1992 said:
Perform a repair using SUS to rule out any software issues. If the problem persists, then it is most likely a hardware issue.
Backup your SD Card & other data prior to using SUS because it will erase all data on the phone.
Click to expand...
Click to collapse
Sorry , i forgot to mention that i have already performed a factory reset , sus repair , nothing worked. i guess its a hardware issue.
LT nicles said:
I would suggest you download a different app to take pictures and see if works with the front camera
I suggest maybe Camera MX
if it doesn't work then its hardware and best suggestion is to take it back for a replacement
If it does work then its a software issue, possibly a small bug with the sony camera app
I had something similar and had it reflashed with the original firmware directly from sony by a Guru/Tech guy at the store I got my phone.
Let me know if that helps ok.
Click to expand...
Click to collapse
Tried it , just to be sure , but it doesnt even give me an option for front camera use !
AlexR29 said:
Sorry , i forgot to mention that i have already performed a factory reset , sus repair , nothing worked. i guess its a hardware issue.
Tried it , just to be sure , but it doesnt even give me an option for front camera use !
Click to expand...
Click to collapse
I'd recommend that you contact Sony support instead of trying to do something on your own, which might just end up worsening your problem.
AlexR29 said:
Sorry , i forgot to mention that i have already performed a factory reset , sus repair , nothing worked. i guess its a hardware issue.
Tried it , just to be sure , but it doesnt even give me an option for front camera use !
Click to expand...
Click to collapse
Sounds like a hardware issue especially since the front camera did not work with a different app. take your phone back and exchange for new one before that option disappears.
LT nicles said:
Sounds like a hardware issue especially since the front camera did not work with a different app. take your phone back and exchange for new one before that option disappears.
Click to expand...
Click to collapse
I took it back and made an exchange. Got my new one and its working fine! I hope it keeps up that way

[Q] Camera freeze

Hello
I have a xperia z1 c6906 LB now with romaur V 9.1
my problem with the camera is that, sometimes i unlock the cellphobe with the camera button (because i want to capture something ) when i take the photo the camera freeze x_x, i take the picture and the images stay, the only way i can use my phone is lock and unlock but when i open the camera happens the same, i take a picture and the camera freeze. sometimes after take one picture the second or thrid freeze the camera. i allready try different camera apps and its the same u.u, so i need to reboot the phone so the camera work good again (for who knows how long).
i try different roms and the original tft always in 14.4.A.0.108.
i really dont know what to do, back to 14.3.A.0.757? o back even mora to android 4.3? :'(
i really like this phone and i dont want to change it.
anyone has this problem with the camera?
any fix?
thanks in advance
I have same problem. But I often have time to reboot.
I am waiting for fix from Sony
Sent from my C6903 using XDA Free mobile app
Disable Stamina Mode - it happens only when in Stamina. Or press Power Button before pressing Camera Button. That way it will wake phone from Stamina Mode and then it shouldn't freeze on taking pictures.
jontr said:
Disable Stamina Mode - it happens only when in Stamina. Or press Power Button before pressing Camera Button. That way it will wake phone from Stamina Mode and then it shouldn't freeze on taking pictures.
Click to expand...
Click to collapse
Rubbish. I don't use Stamina mode and mine still does it almost every time I try and use the camera.
Same here, started happening recently with no identifiable cause. I don't use Stamina mode either.
I'm using a custom rom freeze after 10 minutes of filming
yesterday my AR effect didnt want to capture picture, after reboot it was working fine.
I think there is something messed up in memory "cache" when you use a phone lot of time without shutdown or restart.
Demon_360x said:
Hello
I have a xperia z1 c6906 LB now with romaur V 9.1
my problem with the camera is that, sometimes i unlock the cellphobe with the camera button (because i want to capture something ) when i take the photo the camera freeze x_x, i take the picture and the images stay, the only way i can use my phone is lock and unlock but when i open the camera happens the same, i take a picture and the camera freeze. sometimes after take one picture the second or thrid freeze the camera. i allready try different camera apps and its the same u.u, so i need to reboot the phone so the camera work good again (for who knows how long).
i try different roms and the original tft always in 14.4.A.0.108.
i really dont know what to do, back to 14.3.A.0.757? o back even mora to android 4.3? :'(
i really like this phone and i dont want to change it.
anyone has this problem with the camera?
any fix?
thanks in advance
Click to expand...
Click to collapse
same problem, i couldn't use my camera for couple day.
is there any better solution for this case?
syl4r said:
same problem, i couldn't use my camera for couple day.
is there any better solution for this case?
Click to expand...
Click to collapse
Maybe bug from rom
Try with other rom bro
I am having this problem too, anyone found a fix for this?? I like this fone but i thinking to get back to lg g2 because of bugs
Sent from my C6943 using XDA Free mobile app
help
Hi i have the same problem with my z1's camera. Whenever i reboot my phone most of the apps crash, the camera will freeze and i cant open my album, im also having issues transfering files to sd card from internal memory. I really love this phone so i really need help about this, dunno what happend because it used to run perfectly.
Same problem here, Occurred today.
After restarting phone, camera works perfectly again
I have no idea what to do.
Best to provide a logcat or something that can help fix your issues. Use 'adb logcat > filename.txt' or google if you don't know how to logcat
☺
Hi, i Google logcat and i cant understand what it's for.. Im confused.. ? can you explain a bit about logcat.. If it's okay with you..
camera totally freeze...
Im using c6903 14.4.a.0.157 rooted... Before i root my phone, my stock camera was working fine. But after i root it, it just freeze every time i take picture. But when im using 3rd prty apps it works although it'll take me 5-10 secs before it take picture... I've been searching all over the web for a fix but cant find any.... Hope someone can help,me out here... TIA...
this problem appeared first on android kitkat, so if you want perfect camera, you have to go back to .290 jelly bean.
in kitkat it appears often on .757 but it got a lot better on .108 and later.
this freeze is caused by a wrong memory managment. if you choose the internal memory instead of external sd card, you camera wont freeze
P.S with .157 this problem should be fixed
Demon_360x said:
Hello
I have a xperia z1 c6906 LB now with romaur V 9.1
my problem with the camera is that, sometimes i unlock the cellphobe with the camera button (because i want to capture something ) when i take the photo the camera freeze x_x, i take the picture and the images stay, the only way i can use my phone is lock and unlock but when i open the camera happens the same, i take a picture and the camera freeze. sometimes after take one picture the second or thrid freeze the camera. i allready try different camera apps and its the same u.u, so i need to reboot the phone so the camera work good again (for who knows how long).
i try different roms and the original tft always in 14.4.A.0.108.
i really dont know what to do, back to 14.3.A.0.757? o back even mora to android 4.3? :'(
i really like this phone and i dont want to change it.
anyone has this problem with the camera?
any fix?
thanks in advance
Click to expand...
Click to collapse
Well thats a very common problem with 108.. The same was happening with me when i had 108.. All you need to do is update to 157. Even if you see the changelog for 157 it clearly states improvements in the camera.. Believe me this is what you need to do. Hope this helps
if i am not wrong , this problem has been fixed in .157. When i was on .108 stock , i had issues when i opened the camera from lock screen or using the camera button.
But after .157, i no longer face any issues when i open the camera from lock screen. sadly, the camera button still sometimes causes the problem u described above......
ronnie141 said:
Well thats a very common problem with 108.. The same was happening with me when i had 108.. All you need to do is update to 157. Even if you see the changelog for 157 it clearly states improvements in the camera.. Believe me this is what you need to do. Hope this helps
Click to expand...
Click to collapse
Im using . 157 rooted.... But still it freezes after i root my fone.... I dont know if it's because of the root file i used. Is there any way i can manually install camera..
but when i turn off my focus option in camera360 it doesnt freeze....
camera freezes after rooting 14.4.a.0.157
Hi guys,
I rooted my phone c6903 14.4.a.0.157(lock bootloader) using what the steps i found on Waladec(something like that)... After rooting... My camera freezes freezes everytime i use it... Even the record button doesn't work.... I've searched for solution but didn't find any answer
answer.... But now found a solution and i want to share it.... Actually it is simple and maybe im the only one who doesn't know...
STEPS:
After unlocking bootloader and rooting your device. Just relock your bootloader.... And done....

[Q] help camera flash problem

hello every one i just bought xperia z1 a used one when i tried the camera outside it worked perfect but when i went home i found out that there is some whit fog when taking pictures with the flash in low light and i want to know if there is any way to fix it or should i ask for my money back and thanks in advance .............................................................................h t t p://s1.postimg.org/ndqu50o27/DSc_0020.jpg ( just remove spaces )

unfortunately camera has stopped

Hello Guys
Recently i started to receive " unfortunately camera has stopped " error every time i tried to open the camera app or use the camera in other apps like whatsapp and facebook this happened with both front and rear camera , i'v tried some solutions like clearing the camera app cache and software repair using Xperia Companion but nothing works is there any way i can fix this problem , can this problem occurred because of a hardware damage ? because my phone fell and the upper part of the screen is broken. currently i'm using the official 5.1.1 firmware

Problem pop up camera stuck outside, Need help

Hi everyone,
i wish if anyone could help me with this problem:
i´m in latest evolution X rom(4.3 build may 13) and google cam stoped working video recording (the camera hardware its fine because the stock camera was working fine) , so i tried switching to front camera an then changing to video but this caused the pop up camera getting stuck outside (photo attached), and when i try using it with stock camera app its works fine except that its doesnt come inside the phone or make any light or sound.
i tried to push it by force but it became stuck half way and still give image but again, doesnt get inside the phone.
I wish to know if anyone knows how to fix this problem or how can i force to restart the camera or something like that.
thanks and any help would be great.
I found a solution, here in XDA Is an app which allow you to control manually the pop up camera, it need to be root but apart from that works flaulessly.
https://forum.xda-developers.com/k20-pro/themes/app-xiaomi-motor-control-k20-pro-t3984181/amp/
Here is the link to the XDA thread. Thanks

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