Hi everyone,
I have HTC One 801e for couple of months, everything works fine, but (there is always a but) I am expiriencing problem while making a call (actually while I am talking to someone). In non regular periods I hear sound glitch (if call would be presented as sound signal like someone is cutting it with knife), it lasts less then second but in that period i cannot hear what the other person is saying. It is really frustrating.
Have talked to HTC and they presented some posible solutions: safe mode, factory reset, replace microsim,...have tried it all, no solution... Also sent it to service where they flashed stock rom from scratch but also no solution.
Is anyone expiriencing same problem? Or have any clue what could be the problem.
When tested with *#*#3424#*#* it all seems ok
vladimircacko said:
Hi everyone,
I have HTC One 801e for couple of months, everything works fine, but (there is always a but) I am expiriencing problem while making a call (actually while I am talking to someone). In non regular periods I hear sound glitch (if call would be presented as sound signal like someone is cutting it with knife), it lasts less then second but in that period i cannot hear what the other person is saying. It is really frustrating.
Have talked to HTC and they presented some posible solutions: safe mode, factory reset, replace microsim,...have tried it all, no solution... Also sent it to service where they flashed stock rom from scratch but also no solution.
Is anyone expiriencing same problem? Or have any clue what could be the problem.
When tested with *#*#3424#*#* it all seems ok
Click to expand...
Click to collapse
try this
Thanks for answers guys. There is just one problem phone is still stock, and under warranty. I suppose I am left with only one - to send it to service center . And then wait and wait and wait .
Sent from my HTC One 801e using xda app-developers app
And reading further about this, I think person I talk to doesn't expirience audio problems, just me hearing them. It's like enigma, tried different SIM, but problem persisted,maybe bit less but still ...
Sent from my HTC One 801e using xda app-developers app
Related
I'm having problems with the softkeys, specially the left one it usually bounces and repeat the keystroke.
Has this happened to anyone?
similar problems here. little bit irritating.
Sometimes, too. More than that I have to push it few times to make it "click"
This was my last HTC
Same here! Weird.
I have this problem too. And also my camera have one horizontal line that changes color, on preview and on pictures. I tried to contact HTC in UK because i bought my phone there (i live in Croatia). But no response.
Same problem
Hi,
I have the same problem in my phone bougt this christmas. Left and right from joistick, and both softkeys work very very bad. Sometimes I have to press hard to obtain some response and others only one press makes two or three movements. This is very anoying while selecting pictures or using the calendar.
I'm searching for the invoice to take it to the technical service.
Best regards,
same problem here, can you please tell me wich rom you are using, the HTC rom or WM 6.1. I'm using 6.1 ROm and am wondering if the problem is ROM related or a hardware issue
Hardware, I kept the phone as it came in the box.
Litoven said:
Hardware, I kept the phone as it came in the box.
Click to expand...
Click to collapse
Quote. HW problem.
Bad unit
Anybody fixed this problem? By HTC service maybe?
same
same problem!
has anyone fixed the problem?
my wings always jumps 2 steps when i push the button once.
greets
schneidl
Ive just sent my phone off to HTC to be looked at (hopefully repaired under warranty). I've had the same stress cracks a lot of people seem to be having. And also the problem of multiple button presses randomly, lost count of the number of blank sms replies i sent because of it.
I'll let you know if I notice any improvement when i get the phone back or if they mention it at all.
problem
I sent 2 time my s730 to repair service for this problem. Finally they change the keyboard. The problem is reduced but not really solved.
I'm not sure it is a HW problem.
My phone is going back to HTC on monday...
1) single keypress jumps the menu twice
2) cracks in the side where the screws start
3) phone is very slow
The guy on the helpdesk asked me if I had ever upgraded my phone... so I had to tell him that it is HTC policy to not make any new updates for phones, they just bring out new phones... no reaction whatsoever...
Hi,
I recently installed AOSP Gingerbread 20110120 on my HTC Hero and it was working well until I attempted to install Sprint Visual Voicemail. Speakerphone doesn't work and my phone doesn't ring when I receive calls (the volume setting are high). I installed the latest Gingerbread which I hoped would fix the problem but there were no changes. Any suggestions as to how I can fix this?
Thanks!
Sounds like it may be a speaker problem. I'd try flashing another rom or nand back to your last to see if it works then. My girlfriend had the same problem and was the speaker. Sprint store fixed for 35 dollars on the spot, she was within the 1st year with the phone, not sure where you stand.
Sent from my HTC Hero CDMA using XDA App
Thanks. I'll try that.
I had a similar problem and it was a hardware speaker problem (I thought the speaker had blown) I'm not sure exactly what the problem was, but I was able to fix it by removing the battery cover and pressing down on the top part of the battery (just under the camera) in random places, I'd recommend having music or something attempt to play through the phone speakers so you know if/when it worked.
I have only had that problem once since (it's been about 4 months) and every time it happens I just repeat, hopefully that's all your problem is.
I actually took my phone to Sprint today. They said the speaker was bad. It's been replaced and is working now.
Previously I flashed the update of the ROM I had been using. I was unable to access my nand backup after using the ClockworkMod Recovery (unless I wasn't doing something right).
I'll definitely try your suggestion eqzgkxokwa if it happens again
Thank you both for your help
Sent from my HTC Hero CDMA using XDA App
Hi guys, I have a very strange issue with my HTC One regarding call reception, I've tried to search but can't really find anything so I hope this post is ok.
Firstly- I'm running the latest TrickDroid ROM, and whilst I'm 90% sure this problem existed on Stock there's still that 10% of me that isn't too sure.
Basically, whenever my girlfriend calls me, most of the time it doesn't show her contact name (it will if I ring her, however), and instead just display the phone number, but not with ANY OTHER CONTACT. (just realised the only thing I can think of differentiating her from any other contact is I have a direct dial widget on my homescreen for her)
Then, to make things even weirder, almost every time she tries to call me my phone will ring for a SPLIT SECOND, and then will cut out; and I won't have any missed calls.
She's told me about this for weeks now (she hates my phone, but I love it :<), but earlier I noticed what actually happens, as my phone was right in front of me.
When she calls, there is the split second ringtone, but then I noticed my network reception completely cuts out! This only lasts a few seconds then usually its fine, however there are times she's notified me that she's been trying to call for up to ten minutes to no avail (which I can see would be extremely frustrating).
Is my phone faulty? Should I take it back to Carphone Warehouse or is there anything I can try/do about it, also if anyone else has this problem I'd be intrigued to see how many!
Thanks guys, only flaw on a near-perfect handset!
no suggestions
Put back the stock Rom and see if it happens, you are the only one who can test it.
Also, try calling yourself from time to time either from a pc or another phone, the fact that it is your girlfriend calling doesn't have anything to do with it
Sent from my HTC One using Tapatalk 2
I didnt see any name only numbers when people calling me, that was on trickdroid.
I went back to stock and the problem solves, now im using Revolution and no problem at all. So i think i choose something wrong in trickdroid or its a bug, but im glad with my revolution now.
checksum123 said:
Put back the stock Rom and see if it happens, you are the only one who can test it.
Also, try calling yourself from time to time either from a pc or another phone, the fact that it is your girlfriend calling doesn't have anything to do with it
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
The thing is, I'm so sure it was an issue on stock aswell, since I was on stock for at least a week before I flashed TrickDroid, and my girlfriend was complaining about my phone as soon as I got it.
You say my girlfriend calling has nothing to do with it, I shall repeat again it is ONLY her trying to ring me that causes this issue, I make and receive a lot of phone calls and have a very active social life - my unlimited minutes tariff reflects this, and only when she calls does this strange problem occur.
The fact her contact doesn't display is just a minor problem I can live with, I'm more concerned about the fact that when she calls my reception drops almost instantly.
It must be a coincidence then because there is no logical explanation to this
Sent from my HTC One using Tapatalk 2
checksum123 said:
It must be a coincidence then because there is no logical explanation to this
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
is fast dormancy a thing that could be concerned? can't quite understand it as i'm not quite sobre at the moment but this seems like it could be related?
Hello,
I have the UK unlocked HTC One, currently running Android Revolution HD 12.2. I've been experiencing really poor call quality - as well as the person I am calling being very quiet, apparently from the other end I simply 'cut out' with some regularity. This happens whether or not there is a case on the phone (although neither of my cases blocks the hole on the back for noise cancelling.) Today, for example, I had to call one person three times before they could hear me, but I also cut out mid conversation at points.
This is getting seriously irritating. Is there any way that I can prove that this is happening - any mic tests etc that can be done? Or is my only chance to go back to stock, take it into the shop, and hope they can replicate the issue?
Cheers for any advice!
Cpfoxhunt
Is there any chance that this issue could be solved by flashing a different Radio? I'm on EE UK, using their LTE network, and I'm not sure which radio would be best for battery/connection! I'm currently running Android HD 20.1.
Thanks very much for any advice!
Cpfoxhunt said:
Is there any chance that this issue could be solved by flashing a different Radio? I'm on EE UK, using their LTE network, and I'm not sure which radio would be best for battery/connection! I'm currently running Android HD 20.1.
Thanks very much for any advice!
Click to expand...
Click to collapse
I get this aswell, I'm on Tesco which is O2 but often the other person says they didn't hear me, like it went silent for a second or so. I read somewhere about holding the phone and covering the mic as a possible cause but I know I don't hold anywhere near the bottom of the phone. Every single time I make a call aswell there's like a 2 second pause before anybody can hear me, this bugs me also.
I haven't seen a solution anywhere so I too would like an answer.
AllAboutTheCore said:
I get this aswell, I'm on Tesco which is O2 but often the other person says they didn't hear me, like it went silent for a second or so. I read somewhere about holding the phone and covering the mic as a possible cause but I know I don't hold anywhere near the bottom of the phone. Every single time I make a call aswell there's like a 2 second pause before anybody can hear me, this bugs me also.
I haven't seen a solution anywhere so I too would like an answer.
Click to expand...
Click to collapse
That sounds like the exact same problem, and it happens whether or not I'm using a case. I'm *definitely* not covering the cut-out on the back either.
I'm going to try flashing the Orange UK radio, will report back on whether or not it works!
Dont see flashing to a different radio working.
I had my fully updated stock HTC One develop a problem with the Mic about a month ago, so i sent it back. HTC couldn't fix it so sent me a new one....just three days later that developed exactly the same problem.
Narom88 said:
Dont see flashing to a different radio working.
I had my fully updated stock HTC One develop a problem with the Mic about a month ago, so i sent it back. HTC couldn't fix it so sent me a new one....just three days later that developed exactly the same problem.
Click to expand...
Click to collapse
How did you test the problem? I'm having trouble flashing the radio and the problem is sufficiently intermittent that I'm going to have a hard time proving it when I take it back to the shop.
If the problem is intermittent then i doubt you have the problem, once i got it it never went away.
Hi all
More than a month ago I sent my z3c to assistance because the magnetic charger sideburn was unsticking.
It came back a week later with a new one, all was perfect looking. But then a new problem appeared.
In the next days people started telling me that my voice was too weak during calls. I decided to check and have some tests. I found that my the voice at the other side of the call was really too weak and too low, not consistant, with interruptions, and that when i try to activate the speaker, it gets even worse. They can hear a loud background noise and the return of their voice, plus others rumors, with the result that having a normal call is almost impossible.
Since that moment, I already sent my phone twice to the service summing up to 4 times, (the first was this summer for the sim flap which couldn't close). I'm sending them emails every time explaining the problem; once they made an electrical fix, the second time they changed the logicboard, but the problem is still there.
I'd like to know if some of you has or had the same problem and how they fixed it. I asked to change mine with another but it seems like they don't want to.
It's always been stock, i don't think another rom could fix the problem
I want my phone operative... I even had to buy something else in the meantime otherwise i would have been for more than a month without a phone (I bought a OPX )
Thank you for the attention
Anyone?
Sent from my ONE E1003 using Tapatalk
Hi,
really no one knows something? Today I got my phone back for the 5th time, and again it has the same issue.... And they don't want to give me another one..
I honestly don't know what the hell could I do...
Thanks