[Q] Sim card error - Moto X Q&A

Does anyone know why my moto x might be eating every sim card i insert into the phone? Sim cards only last about 2 weeks in the phone before a little red icon appears in the notification tray and says no sim inserted. Any help or insight would be greatly appreciated. Its not fun going back and forth to the bell store and getting a new sim card.
Thanks

I would try and get the phone replaced sounds like something is wrong with the SIM card slot on the phone
Sent from Rooted Sprint Moto X, TWRP, enhanced kernel

One sim card biting the dust happens, if it has been two or three then there is likely something wrong with the phones hardware. I assume you're using proper nano sims and not something cut down?
Or the Moto X just doesn't like Bell, which would make it a very smart phone

Steve-x said:
One sim card biting the dust happens, if it has been two or three then there is likely something wrong with the phones hardware. I assume you're using proper nano sims and not something cut down?
Or the Moto X just doesn't like Bell, which would make it a very smart phone
Click to expand...
Click to collapse
yeah I'm using proper nano sim cards lol. But anyways, I guess i need to send it out for repair. Does anyone know what can cause this problem though? or just a hardware malfunction?

Related

[Q] Using micro SIM in Captivate

Hi all,
I just got a Galaxy S3 a few weeks ago and decided to keep my unlocked Cappy as my backup/beater phone.
However, I can seem to get my Cappy to recognize my new LTE micro SIM. I've tried positioning it many, many times. Keeps giving me some error along the lines of "the inserted SIM is not valid" or something. Even tried using a micro SIM adapter, which ended up breaking some contact pins in the SIM slot so I had to replace that.
The Captivate recognizes all of the regular sized SIMs I put in it though. I thought the contact points on the micro SIM were the same as on the regular sized ones; just smaller in size due to less plastic being used around the contacts.
Any insight would be greatly appreciated.
Thanks!
blackdragoon said:
Hi all,
I just got a Galaxy S3 a few weeks ago and decided to keep my unlocked Cappy as my backup/beater phone.
However, I can seem to get my Cappy to recognize my new LTE micro SIM. I've tried positioning it many, many times. Keeps giving me some error along the lines of "the inserted SIM is not valid" or something. Even tried using a micro SIM adapter, which ended up breaking some contact pins in the SIM slot so I had to replace that.
The Captivate recognizes all of the regular sized SIMs I put in it though. I thought the contact points on the micro SIM were the same as on the regular sized ones; just smaller in size due to less plastic being used around the contacts.
Any insight would be greatly appreciated.
Thanks!
Click to expand...
Click to collapse
1) Micro sim is not regular sim
2) Cappy is not LTE compatible. You can't use a LTE sim in a non-LTE phone. Its a completely different SIM compared to 3-4G sims
Darn. Thanks for the clarification.
The 3G/4G part is correct but if you get a holder/expander (IDK even know if they exist) to fill the extra space and it's a 3G card it should work, they are the same in contact points just less plastic for the micro sim...
b-eock said:
The 3G/4G part is correct but if you get a holder/expander (IDK even know if they exist) to fill the extra space and it's a 3G card it should work, they are the same in contact points just less plastic for the micro sim...
Click to expand...
Click to collapse
This is what I thought, and I got a micro SIM adapter (pretty much a small tray that you put a micro SIM into and the tray fills in the shape of a regular sized SIM) but it was too tight of a fit and ended up breaking some pins in the SIM slot. After replacing that, I tried repositioning my micro SIM so that the contacts would contact the pins accordingly but no matter how much I tried, my phone wouldn't detect it.
You are using an LTE SIM of course it wont work...
Sent from my GT-I9300 using xda premium
Well, I also tried with a non-LTE micro SIM, but that was before I got clarification in a previous post that a micro SIM wasn't exactly like a regular SIM.
I put an LTE sim in my GSM Galaxy nexus and it works

can the sim card damage phone?

This is weird...
i got 2 weeks ago a new galaxy s2 att and used fine for a week with a standard straight talk sim card that i cut myself to fit the micro sim port...
it worked fine for a week calls, internet message, media message, everything.
i was charging the phone on the wall one day and when i get it to make a phone call i noticed not sim card inserted error...
i cleaned contact reinserted nothing....i put in my wife phone sim card is perfect.
i sent my galaxy out for repair at the same time i got this great deal on craiglist an atrix hd for $100...
I inserted the same sim card and everything was fine untill yesterday....i got sim card not inserted error...ohmygod i said please dont tell me....
reset phone cleaned contacts nothing ......
My question is can a sim card damage the phone?
Both phone were rooted
Both phones were att provider using straight talk service
Both phones were 4g
I removed from both phones the att junk
Any of this they may have somehow locked the sim card port or damaged it?
It can not be a coincidence any expert can get a good answer?
I'm going crazy
I had the same problem back when I had my One X and my brother had the same problem with his Atrix HD because we cut down our SIM Cards. After I got an official Micro SIM the problem stopped. When you cut your own Micro SIM you stand the chance of trimming off too much. Even if its only a small amount it can still cause the SIM to move around which causes the connection loss.
Sent from my MB886 using xda app-developers app
htchd2fix said:
This is weird...
i got 2 weeks ago a new galaxy s2 att and used fine for a week with a standard straight talk sim card that i cut myself to fit the micro sim port...
it worked fine for a week calls, internet message, media message, everything.
i was charging the phone on the wall one day and when i get it to make a phone call i noticed not sim card inserted error...
i cleaned contact reinserted nothing....i put in my wife phone sim card is perfect.
i sent my galaxy out for repair at the same time i got this great deal on craiglist an atrix hd for $100...
I inserted the same sim card and everything was fine untill yesterday....i got sim card not inserted error...ohmygod i said please dont tell me....
reset phone cleaned contacts nothing ......
My question is can a sim card damage the phone?
Both phone were rooted
Both phones were att provider using straight talk service
Both phones were 4g
I removed from both phones the att junk
Any of this they may have somehow locked the sim card port or damaged it?
It can not be a coincidence any expert can get a good answer?
I'm going crazy
Click to expand...
Click to collapse
You are not crazy , you just lack good logical reasoning . The common thing is the sim . I have no idea why you would send your phone for repair when the other sim worked perfectly . If sim port was damaged , it wouldn't have worked with any sim . Get a new sim , report the old one as lost . Ask for micro sim as the replacement or cut it with a micro sim cutter ( Available at most service providers cust service centers or buy one from ebay , they are cheap ) .
---------- Post added at 06:37 AM ---------- Previous post was at 06:32 AM ----------
RCon227 said:
I had the same problem back when I had my One X and my brother had the same problem with his Atrix HD because we cut down our SIM Cards. After I got an official Micro SIM the problem stopped. When you cut your own Micro SIM you stand the chance of trimming off too much. Even if its only a small amount it can still cause the SIM to move around which causes the connection loss.
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
That's true , cutting with scissors can be tricky . However I cut my SIM with a micro sim cutter and everything is perfect for the past 2 months . Even if you go to some customer service center (atleast here ) , they do the same cutting with a micro sim cutter . I find the whole filling the application with giving my ID proof again and then getting the active connection in another 24hrs on the replaced micro sim very tedious .
I use microsim cutter which I bought only about 5$. It works perfectly. I can even use the cutting side to cover the microsim as mini sim again.
thanx friends, your answers gimme some hope that in fact is the sim card that does not make good contact.
still cant explain why when i insert other sim card inactive the phones wont read them at all...(.like this is another provider enter unlock code)
just i wish somebody of the experts here can assure me that the sim card can not damage the fone or lock it.
(of course i'm not talking physical damage at the pin point)
thanx

fastboot oem lock

So I decided to lock the bootloader since I will be traveling, but I thought locking will not wipe the device, is there a bug on NEXUS 6 because I locked it and as soon as I reboot the device it went into erasing the device and started in the welcome screen.
I tried to search the forums and google but all I can find was that the device will not erase anything when you do the fastboot oem lock.
mexikhan said:
So I decided to lock the bootloader since I will be traveling, but I thought locking will not wipe the device, is there a bug on NEXUS 6 because I locked it and as soon as I reboot the device it went into erasing the device and started in the welcome screen.
I tried to search the forums and google but all I can find was that the device will not erase anything when you do the fastboot oem lock.
Click to expand...
Click to collapse
It's probably due to the Encryption tbh
Roxas598 said:
It's probably due to the Encryption tbh
Click to expand...
Click to collapse
Thanks, I suspected that too, but maybe something I was missing.
I'm needing some advice. I just bought a nexus 6 and I need help on how I should activating it. I have a micro sim in my current lg g3. I also have a Verizon nano sim and a micro to nano sim adapter. I tried to activate the nano in the galaxy note 2 and HTC onemax both Verizon phones. The vzw rep said that the phones that I was trying to activate the sim on wasn't compatable with the nano sim. I'm afraid if trying to cut the micro sim because in order to cut it to nano size I would have to trim the metal part and that would ruin the sim. What do I need to do. I hope someone can help me.
mwebb34 said:
I'm needing some advice. I just bought a nexus 6 and I need help on how I should activating it. I have a micro sim in my current lg g3. I also have a Verizon nano sim and a micro to nano sim adapter. I tried to activate the nano in the galaxy note 2 and HTC onemax both Verizon phones. The vzw rep said that the phones that I was trying to activate the sim on wasn't compatable with the nano sim. I'm afraid if trying to cut the micro sim because in order to cut it to nano size I would have to trim the metal part and that would ruin the sim. What do I need to do. I hope someone can help me.
Click to expand...
Click to collapse
I've trimmed em before for my friends cricket phone. You get real close to the metal but if it's too tight just trim the other side more. I used really sharp kitchen scissors and it cut like butter. I'm not sure if Verizon will work or not but I know the chip inside is the same.
mwebb34 said:
I'm needing some advice. I just bought a nexus 6 and I need help on how I should activating it. I have a micro sim in my current lg g3. I also have a Verizon nano sim and a micro to nano sim adapter. I tried to activate the nano in the galaxy note 2 and HTC onemax both Verizon phones. The vzw rep said that the phones that I was trying to activate the sim on wasn't compatable with the nano sim. I'm afraid if trying to cut the micro sim because in order to cut it to nano size I would have to trim the metal part and that would ruin the sim. What do I need to do. I hope someone can help me.
Click to expand...
Click to collapse
I am not sure this answer my oem lock question . But to answer yours, I am using a trimmed SIM on my device and it works fine.
Sent from my Nexus 6 using XDA Free mobile app
Mahapederdon said:
I've trimmed em before for my friends cricket phone. You get real close to the metal but if it's too tight just trim the other side more. I used really sharp kitchen scissors and it cut like butter. I'm not sure if Verizon will work or not but I know the chip inside is the same.
Click to expand...
Click to collapse
I trimmed it and its working, SCREW YOU VERIZON,HA! now I need to unlock the bootloader and root.
---------- Post added at 06:40 PM ---------- Previous post was at 06:34 PM ----------
I'm on 5.0.1 nexus 6. Am I still able to root and unlock bootloader?
mwebb34 said:
I'm on 5.0.1 nexus 6. Am I still able to root and unlock bootloader?
Click to expand...
Click to collapse
Yes.
Edit
I'm now rooted.
I unlocked my BL using wugs toolkit, but got hung up on rooting the device, do I just need to run the toolkit again? Thanks
mwebb34 said:
I'm needing some advice. I just bought a nexus 6 and I need help on how I should activating it. I have a micro sim in my current lg g3. I also have a Verizon nano sim and a micro to nano sim adapter. I tried to activate the nano in the galaxy note 2 and HTC onemax both Verizon phones. The vzw rep said that the phones that I was trying to activate the sim on wasn't compatable with the nano sim. I'm afraid if trying to cut the micro sim because in order to cut it to nano size I would have to trim the metal part and that would ruin the sim. What do I need to do. I hope someone can help me.
Click to expand...
Click to collapse
You can thank the fruit company for starting the small simcards fad. This whale is plenty big enough to fit a regular BFS (Big Fffff'n Sim).
Depending on the contact layout on the existing SIM, it may or may not be possible to trim it down small enough to fit it. I.e., a SIM with 8 contact points cannot be trimmed that far. If it has 6 contact points, it should be possible by trimming it right up to the edge of the pad.
doitright said:
You can thank the fruit company for starting the small simcards fad. This whale is plenty big enough to fit a regular BFS (Big Fffff'n Sim).
Depending on the contact layout on the existing SIM, it may or may not be possible to trim it down small enough to fit it. I.e., a SIM with 8 contact points cannot be trimmed that far. If it has 6 contact points, it should be possible by trimming it right up to the edge of the pad.
Click to expand...
Click to collapse
I successfully trimmed my Verizon micro sim using a fine course file, then inserted into my nexus and it worked. I can also still use the sim in my G3.

Decided on the Verizon Note8... SIM card question

Can I take the SIM card out of my current Note4 and put it into my Note8? My Note4 and SIM card are just about 3 years old. Is there any lost functionality by not getting a new SIM card or should I just go to a Verizon store and get a newer SIM card? Any advantages or disadvantages to either approach (current SIM card versus new SIM card) like an activation fee or anything like that?
Thanks!
The SIM card is a nano compared to the older micro in your awesome Note4, I had one too before the Note8
You can cut the SIM card to size but there is a chance you can cut it incorrectly and have issues, also a cut SIM card is not covered when you bring it into a store.
Your best bet is go get a new nano SIM at your provider.
I cut my SIM and I am not experiencing any issues but I do want to get a new one soon.
Ok, I figured there was likely a change in something over the last 3 years. Do you know if they will charge me the ridiculous activation fee ($35, i think?)?
blaidan said:
Can I take the SIM card out of my current Note4 and put it into my Note8? My Note4 and SIM card are just about 3 years old. Is there any lost functionality by not getting a new SIM card or should I just go to a Verizon store and get a newer SIM card? Any advantages or disadvantages to either approach (current SIM card versus new SIM card) like an activation fee or anything like that?
Thanks!
Click to expand...
Click to collapse
It has been suggested by all carriers that new SIMs be used because there have been several issues with previously used SIMs and provision functionality...in other words, there is better connections and access to carrier functions when using new SIMs...most are free from your carrier...I tested my s7e SIM and a new SIM and while they are both from my carrier, only the new SIM provisioned WiFi calling correctly and there was a considerable change in data speeds...just an idea though...
BlueFox721 said:
It has been suggested by all carriers that new SIMs be used because there have been several issues with previously used SIMs and provision functionality...in other words, there is better connections and access to carrier functions when using new SIMs...most are free from your carrier...I tested my s7e SIM and a new SIM and while they are both from my carrier, only the new SIM provisioned WiFi calling correctly and there was a considerable change in data speeds...just an idea though...
Click to expand...
Click to collapse
Thanks. That makes sense. I understand that the SIM is likely free. But, does anyone think Verizon will charge me the activation fee to put provision my Note8 on my account to replace my current Note4?
Thanks again!
One more question... Do i need the SIM card installed in the phone to actually go through the phone setup? I'm guessing not, but wasn't sure if it had to go through the setup all over again once the SIM finally is installed. I should get the phone today but probably won't get to a Verizon store to get a new SIM until a day or 2 from now. Thanks.
blaidan said:
One more question... Do i need the SIM card installed in the phone to actually go through the phone setup? I'm guessing not, but wasn't sure if it had to go through the setup all over again once the SIM finally is installed. I should get the phone today but probably won't get to a Verizon store to get a new SIM until a day or 2 from now. Thanks.
Click to expand...
Click to collapse
In most cases you shouldn't, and don't require a SIM card to get through the setup wizard, however I'm not sure if the process is different for US carriers so don't take my word for it.
Popping a SIM card in the phone after setup is complete also shouldn't be a problem.
blaidan said:
Thanks. That makes sense. I understand that the SIM is likely free. But, does anyone think Verizon will charge me the activation fee to put provision my Note8 on my account to replace my current Note4?
Thanks again!
Click to expand...
Click to collapse
I just did this yesterday went from the Note 4 to the Note 8 and Verizon gave me the sim for free. The only thing is they had to activate it while in the store so bring you Note 8 with you if you have already bought it. They didn't charge me anything however if you are upgrading through them (getting the Note 8 while there) they may.
Nebreos said:
I just did this yesterday went from the Note 4 to the Note 8 and Verizon gave me the sim for free. The only thing is they had to activate it while in the store so bring you Note 8 with you if you have already bought it. They didn't charge me anything however if you are upgrading through them (getting the Note 8 while there) they may.
Click to expand...
Click to collapse
This is perfect! I just got my Note8 in the mail today. (came a day earlier than expected)! I'll take it with me over to the Verizon store and hopefully I have the same experience as you did. Thanks!

Any Verizon users help?

I picked one of these up at nearly no cost bad screen
Before I put a screen in can Verizon users confirm its gsm unlocked. It works on Verizon based some cards but every time I put a cricket or other sim in. I get a sim card not readable.
I don't want to buy a screen if other hard ware issues first. I'll fix it myself. I guess I should just tear into it and see.

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