HI all,
C6903 would previously charge using an official Sony dock cord. Yesterday, however, the phone started making the 'phone flat' beepjng noise (it was close to flat), so plugged into the dock to charge. The beeping continued every few seconds, the screen rotation started playing up (I do have a screen rotation lock that hasn't been a problem) and the phone won't fully charge (the charge symbol is there, just keeps dropping. The error message "the connected power source is not sufficient. The battery is draining faster than it is charging. Minimise device usage while charging" popped up. It does charge VERY slowly if the phone is off airplane mode and the screen is off (it charged approx 30% in 10 hours, this way).
No rogue apps, etc. I reset to factory settings and the problem is still there. Phone charges fine using standard micro-usb.
Here in the NL, the carrier (KPN) send your phone away for minimum 2 weeks (& will not give you a replacement), and they will likely just test with the standard USB charger, which is fine.
Anyone experienced this & any advice would be greatly appreciated. Thanks, Adam
sounds like the cable is faulty, probably only one way to find out if you know someone with a dock - or just send the dock back to were you purchased it declaring it faulty
I've had similar issues, I solved it by rebooting the phone and plugging it in using sony usb charger until the charge is over 30%, after I got mine to 30% using usb, it then was able to charge using the dock.
you could check the dock with a multimeter, but there's not really much to the dock itself, so unless it's a broken wire, the problem is with the wall charger which the docks plugged into or the phone
Thanks all. I will check if it is the dock/cable or the power plug when my wife gets home - she also has the Z1.
Thanks again, will keep updated.
Adam
Yeah, sadly the cables don't last too long - went through 2 cables up until now and many more to come.
Related
My battery died last night and i charged the phone up and now the phone will not turn on anymore. Anyone have any ideas cause i'm completely out of them???
have you tried takin git out an putting in the phone again?
Yup. I dunno what is going on. I was using sony's cable to charge the thing and the power button was lit up red and now i switched to a different cable and the power button doesn't turn red anymore but the indicator lights are flashing like it doesn't have enough power to start. It may just be dead and sony's cable just stopped working and never charged the thing
Nope that isn't it... it just won't power on for some reason. i hope someone has an idea as to what is going on because i don't
I had a similar problem and had to leave it plugged in for at least 10 mins before the LEDs indicated it was charging.
THANK THE LORD THANK THE LORD. I was right. The crap cable sony uses just didn't charge the phone at all. Now that i switched i was able to turn the phone on again.
Try hard reseting the device while it is powered, might do something if its a software issue.
battery stone dead~won't recharge
I have the same problem. I don't believe ti has anything to do with the cable. The first time it suddenly came to life after a day or two fo being dead, but this time so far it is still in a coma. It did briefly awaken when connected to the pc, but it kept blacking out, and now it's completely gone again.
Could it be that it is not set to power off until the battery is completely stone dead, and therefore it won't recharge?
I think you are absolutely right. I don't believe it allows you to charge it until it is turned on. So try and plug it for like 15mins and try and power it on. Let us know if it works
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
Tanquen said:
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
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Came accross this also in the Kaiser forums - think it has something to do with the battery being absolutely drained, so much that there isn't enough power to switch the current to the battery again.
Never happened to me, so never quite figured it out. But the Kaiser forum had a lot of discussion (and solutions I think) on this. (Xperia has HTC involvement..or so it's rumoured).
Tanquen said:
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
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yep... I have had that happened to my blackjack 2 a couple times too. everytime I had to connect it to the charger for like 10 15mins before it can turn on again... plugging it to the pc/hub never work.... also happened once to my iphone as well
Hey I just ran into this problem today.
Turns out it was activesync messing with the phone
Ended the mobile device center process in task manager and phone went back to normal.
EDIT: Ok maybe its not back to normal. But it was definitely caused by activesync...
EDIT2: Back to normal now... Had to plug in the wall charger. After a minute the charging lights flashed and i was able to turn it on.
Checking battery status, and its in the red.. I guess the activesync was just a coincidence.
But wow, I left the thing plugged into my computer overnight to charge, and apparently it drained more than it charged?
There is defiantly something extra going on with the Xperia. While other devices I’ve seen fully drained refuse to start charging again from a USB to PC cable and even some power outlet charges. My Xperia is also doing as Nipperos. With an almost full charge I plugged it into the USB to PC cable and the icon went to the little plug and when I clicked on it the status said that it is was charging but when I got ready to leave for the day it had drained down one red bar. It was also very warm. With this, the $800 price tag and the random crashing made worse by the incredibly poor location of the reset button and made even worse by the incredibly poor design of the battery cover. Really, what is the proper way to get the thing off without breaking it? I’m fighting the urge to return it.
Any word on a new firmware?
Nippero said:
Hey I just ran into this problem today.
Turns out it was activesync messing with the phone
Ended the mobile device center process in task manager and phone went back to normal.
EDIT: Ok maybe its not back to normal. But it was definitely caused by activesync...
EDIT2: Back to normal now... Had to plug in the wall charger. After a minute the charging lights flashed and i was able to turn it on.
Checking battery status, and its in the red.. I guess the activesync was just a coincidence.
But wow, I left the thing plugged into my computer overnight to charge, and apparently it drained more than it charged?
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I've noticed this too... My phone will be on full charge, i connect it to my PC to install a software, then i check one bar's gone... it drains more than it charges...
my x1 did this today. my buddy has a verizon htc phone and let me use hus htc wall charger and it did the trick...
my x1 is a x1i so i dont know if the US. plugs or what dont agree with the phone. but out of 6 cables and chargers only 2 will charge the phone from a dead battery the other 4 would only charge after it was on.
so my best solution for you all is to find yourself a htc wall charger and let it charger for 20 mins before trying to turn it on.
and of course theres htc involvment on the x1. look in the windows folder. all drivers are HTCxxx.dll the comm manager is htc. theres a forum here the htc developers site. this isnt a site for samsungs and other makers. this is a site for htc devices. if it wasnt a htc device it wouldnt be here.
My experience
I had a similar experience while on a trip to Korea. I didn't foresee that a 200mA difference in the current output of a wall socket charger will cause me so much pain.
I had always been able to charge the X1 with my Jabra headset's wall socket charger, hence I brought it on my trip. Not being mindful of the ratings, it can only supply 500mA, which is different from the X1's charger, 700mA. I was using it happily on a bus, happily keeping it alive with a solar USB charger (till it ran out of juice too). A while later, playing with the GPS I noticed my battery power dropped to 20% (2 bar) so I pressed the power button to conserve energy.
Unknowingly, the battery kept draining and the next time I wanted to turn it on I couldn't. The top 2 LEDs gave me 3 red blinks. I thought, "ok, so I just go back to the hotel to charge it with my Jabra charger."
When I tried that, I noticed that the power button gave a constant red LED and the battery did not charge. Taking out the battery and putting it back, I noticed the power LED went off (which indicates it was going to charge) but came back out again. It never charged.
Back home, after using the supplied SE charger, the power LED went off and never came back. I tried to turn on the X1 after 15mins and it powered up, showing the usual charging LED cycles.
Lesson Learnt. Always use original accessories.
Same problem here....
I knew about problem charging totally dead battery with wall plug-in (from previous HTC). Totally dead battery was not possible to charge via USB (from PC). But I have bought xperia via ebay and didn't know the wall charger is not original SE charger... Hope to work with previous HTC charger
Tx for coming to the idea
Just happened to me :S
I had used it all day and Wifi was turned on so obviously battery was almost dead. To save battery I turned off the Xperia.
When I tried to turn it on again it wouldnt and so I connected it to the pc.
That didnt work out so I connected it to the standard charger but that also didnt work. Right now my Xperia X1 is lying unplugged on the table because someone said you should leave it unplugged for a couple of minutes.
Hopefully it will work, I only have had it for 3 days :´(
Also hope this doesnt happen everytime your battery is drained because that would be annoying as hell.
--Edit--
Ok so what I did was I removed the battery and plugged it back in. This worked and I managed to turn it on and right now its charging.
Though when I try to go to sleep mode it turns the display on again after about 3 seconds and does what I am guessing is a low battery beep (Sorry windowsmobile noob here) but then stops instantly, which is pretty stange.
ok anyone know a way to increase the power wattage from your pc to the usb device? (sounds dangerous i know), but there must be someone who has had a similar prob and was able to fix with a bit of tweaking....ill google and come back with any results
okay...i had similar problem today morning..it wudnt start.
so i left it charging for ten minutes...and now it has turned on finally.
i think the battery goes completely dead.
Hi!
I have a strange problem: sometimes when I connect the charger (mains outlet) to the Diamond it does not charge. Sometimes it it also does not indicate that the power is plugged in, other times it indicates charging but the battery level does not increase.
If I go to battery settings, tick then untick the checkbox "Do not charge when USB is..." it suddenly starts to charge but sooner or later the charging stops again.
Soft reset usually helps. Is there any patch for this?
EDIT: I noticed it mostly happens when I use the Diamond as a Bluetooth modem. If I stop the connection it starts to charge. Maybe bluetooth consumes so much power that it cannot get enough from the power adapter?
Honestly, I found I had this exact issue. I was not using any applications though, it was simply a bad charger.
Have you tried to duplicate this with just using a USB cable to PC?
I found out it is due to overheating. I was using the Diamond in my car, plugged into the car charger. However, the device turned itself off and would not charge. It was a hot morning. I put a hat over the phone to prevent the sun from shihing at the phone and directed the air cooler of the car to the phone. After a few minutes it started to charge.
The brand new charger I got with my Diamond was defective, i tried an older usb charger from my TyTN II and its been fine since.
Hi,
I have a new and flawless Note, the USB connector is OK.
At night I connect the Note to the charger and I put some music on to fall asleep. Playback is configured to just play one album once.
Normally I put the phone in Flight Mode, in order to sleep without unnecessary radiation next to me.
On some few occations (it happend to me for like 5 times now), in the morning, the phone is not charged at all! But I am 100% sure that the battery status icon on the top bar signaled the charging mode.
This morning it happend again and I noticed that I left the Flight Mode off (because my wife is away and I want to stay in contact if needed).
Also, I noticed that I have been using a ZTE charger specked with 750mA, while the original Samsung Galaxy Note charger is rated 1000mA.
Can it be, that I was using the ZTE charger on its limit and that having apps running, or maintaining flight mode off, was enough to actually not being able to deliver that extra juice to charge the battery?
The other reason could perhaps be a software problem, like some app draining the battery as much as the charger is able to charge, so in the end the battery stays more or less the same.
I am positive that the USB port is not broken. I.E. I tested by unplugging and plugging the charger from the wall socket instead from the phone and all is recognized OK. Also, no issues when connecting to the PC.
What is odd: on previous occations I think I remember that I just plugged the phone back and it charged.
I swapped the chargers, but still I have this odd impression, fearing that the device might have an issue.
Anyone had similar problems?
Cheers,
vma
Yes, looks like a weak USB charge problem. You get similar behaviour if you try to charge the device from a PC - sometimes I have mine plugged in to my PC at work all day and it barely charges. Get home, put the official charger from Samsung in from a walk socket and it charges in an hour or two max.
Sent from my GT-N7000 using Tapatalk
I've had my N6 for about two weeks now, and lately I've noticed it doesnt charge once I plug it in, I'll go to sleep and a few hours later its still at the same percentage, I check the battery stats page and it shows "Not Charging" I unplug it for a few seconds and the Charging icon sticks as like the phone thinks its still "charging". Another issue I've noticed just now today, it says itll take 4 hours to charge from 56%! Only way for me to fix these issues it is to restart the phone and itll work, mind you this issue only happens sometimes. Although I will say I plugged my LG G2 into the Turbo Charger, so IDK if that affects the charger in any way?
Does anyone else experience this? If this is something no one has I'm planning to swap the device out for another one.
Running SinLess ROM v1.0.3
what charger are you using for your n6? and where are you plugging into? wall or usb?
simms22 said:
what charger are you using for your n6? and where are you plugging into? wall or usb?
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Sorry forgot to mention, I do use the Turbo Charger provided with the phone
XERO_Racer said:
Sorry forgot to mention, I do use the Turbo Charger provided with the phone
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This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
I've had my nexus 6 for a couple weeks now and the first time this happened I was using a wireless charge so I thought I didn't have it placed on the mat right. But it happened again last night whilst plugged into an AC charger. The AC charger is an LG charger from a previous Nexus. When I look at the battery graph it just flat lines for the whole time it was plugged in.
fictionoid said:
This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
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My turbo charger is doing the same thing the OP said. We have 2 6's and it also happened to my wife's the other day too. I thought it might have initially been a cable too so I changed that out and it happened to the second charging cable last night as well.
Just experienced this
I use the turbo charger also and just experienced this. I was at 25 % after playing injustice (which just murders this battery) and plugged in the USB and I looked back 5 minutes later at I was at 22 %. So I killed Injustice and waited about 5 minutes more and I was at 19%. I had to reboot to get charging and after 5 minutes of charging I was at 29% so it is weird stuff.
I've been noticing this as well, but my charger is an aftermarket charger by Tenergy (Amazon link), and I'm using an aftermarket cable. Missed my alarm this morning because the phone must have not actually been charging, even though the N6 always shows that it is charging. I haven't tested it thoroughly with the stock charger as I keep that next to my workstation, but it seems that others are having this issue even with the included charger. Frustrating, to say the least.
Same thing with my N6 on 5.1. I would say that 20% of the time i plug in it shows charging but doesn't charge, just maintains the battery at whatever percentage it was when i plugged it in.
I don't have to restart but rather just unplug and re plug in the charger, then monitor for a couple of minutes to make sure the battery is going up and if so it will charge normally.
I also have tried a few different chargers including the quick charger that came with the phone. same result.
the same. here
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
meto882006 said:
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
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Wow, same here.... only just started to notice it. Using turbo charger as well...however upon using a normal charger, it seems to always charge. it it something with the turbo charger?
Yea it seems to be turbo charger problem , but how come I bought it just one month ago !!
I started noticing the same issue recently. I'd say it started after upgrading to 5.1. I'm using the stock turbo charger. I found a workaround that, so far, fixes it for me (3 nights in a row at least).
After plugging in the phone, I notice the battery icon shows it is charging. If I actually go into the battery settings though, it says it is NOT charging. If I unplug the charging cable and plug it back in while still in the battery settings page (you know, with the usage graph), then it starts charging just fine up until I get a full charge. As long as I do this each time, I seem to get a full charge. Annoying, yes. But not as annoying as waking up to à phone that never charged.
Sometimes it won't charge when it's not plugged in either
For my N6 to charge, I need to push the TC USB cable a little downwards for my phone to charge. Sometimes, it doesn't even charge at all. I'm considering to RMA this, if I can do it here in Norway.
my nexus 6 has different behaviours, if I charge it when it is turned on sometimes it stops the charging and I need to disconnect and reconnect the cable and charging starts again, so i need to be careful because i can't be sure that my phone will charge completely if i leave it alone. if I charge it when it is turned off sometimes it starts to restart continuously showing battery in the screen again and again, without charging. hopefully this happens sometimes, i dont really like this bug, i spent so much money for buying it and i dont want to control if my phone is charging or not when I plugged it, i just want to put in charging and coming bac when it is flly charged.
RMA it
I hope the first thing anybody does is check the charging port and make sure there's nothing in there. Take a strong, sharp toothpick and carefully dig anything out that shouldn't be there. Pocket fuzz etc...
I am having this same issue, my phone is brand new yesterday, running 5.0, I have these exact issues, seems to be only with the turbo charger because I use a slow charger for overnight next to my bed and the battery was full. But I can't seem to make the percentage actually go up with the turbo charger without restarting the phone first.
Any more info on this very annoying bug??
can't seem to figure it out
i have the same issue - my N6 is a couple of months old and it started on an overnight (not) charge. Now it's happening 1 in 2 charges so it's getting worse. I cleaned the connection, tried different cables, USB chargers and plugging into the laptop - no dice. It's going back to Google - annoying...
I've had my RP2 since July 2019 and it has been phenomenal. However, just within the last 2 weeks I ran into an issue with charging. Normally I charge using wireless charging and I started experiencing an issue where the phone constantly cycles through acknowledging wireless charge to not wireless charging. If I allow it to go through this cycle a couple times when I pull the phone off the dock it shows the battery icon as if it is still charging. When I first recognized this issue was occurring I tried plugging it in via wired(USB-C) and charging. The phone acted like it was charging but when I came back a few hours later I believe it had only increased maybe 1-2%.
Since the issue occurred I have tried powering off my phone and trying the wireless charge function with the phone powered off. I get a similar experience where it seems like the phone acknowledges wireless charging is trying to be done but it cycles between the battery charging icon and then blank screen, short buzz, and then the initial Powered by Android screen and then back to battery meter.
The only way I have found to successfully charge the phone at this point is to power off the phone, plug in wired charging(via USB-C). The phone will charge fine powered off or if I power the phone back on as long as i leave the charging cable plugged in when i power it on, it will continue to charge until i remove the cable. Once I try to plug the charging cable back in after the phone is powered on and booted it will no longer charge.
I've submitted a case to Razer Support but I'm almost 2 weeks in and have yet to hear any response back yet except, "Have you fixed your problem yet? If so let us know we'll close out your ticket" Obviously not very helpful.
Considering the wired charging behavior when the phone is up and running, it leads me to believe that this might be a software issue and not a hardware issue. However, since I have powered off my phone and attempted to wireless charge that way too and it still does not work makes me think it could possibly be a hardware issue?
Two other things to note:
1. I have seen a notification pop up that says something to the affect of "USB Controlled by Connected Device" even when nothing is connected to the phone.
2. Since the issue has arose I tried utilizing my USB-C dongle to 3.5mm headphone jack and it appears my phone no longer acknowledges when it is plugged in. Previously it worked like a charm and I could play music without issue. Now the music just plays out of the phone speakers like no dongle is connected.
Any help would be appreciated. Thanks!
Update: They did RMA my phone. I sent it in on a two day FedEx prepaid shipping. They received it 6/26 and by 6/30 were shipping it back to me. Arrived on my doorstep on 7/3 and it appears to be working now. I didnt receive any details on what they fixed but wireless charging and wired charging are back in good standing. They did return it with Android 8.1.0 so I had to do some updating from there.
It took a little to get everything completed(over a month from start of tech support case to finish of repaired Razer 2) but in all the experience was good with their support.
mkwilosz said:
I've had my RP2 since July 2019 and it has been phenomenal. However, just within the last 2 weeks I ran into an issue with charging. Normally I charge using wireless charging and I started experiencing an issue where the phone constantly cycles through acknowledging wireless charge to not wireless charging. If I allow it to go through this cycle a couple times when I pull the phone off the dock it shows the battery icon as if it is still charging. When I first recognized this issue was occurring I tried plugging it in via wired(USB-C) and charging. The phone acted like it was charging but when I came back a few hours later I believe it had only increased maybe 1-2%.
Since the issue occurred I have tried powering off my phone and trying the wireless charge function with the phone powered off. I get a similar experience where it seems like the phone acknowledges wireless charging is trying to be done but it cycles between the battery charging icon and then blank screen, short buzz, and then the initial Powered by Android screen and then back to battery meter.
The only way I have found to successfully charge the phone at this point is to power off the phone, plug in wired charging(via USB-C). The phone will charge fine powered off or if I power the phone back on as long as i leave the charging cable plugged in when i power it on, it will continue to charge until i remove the cable. Once I try to plug the charging cable back in after the phone is powered on and booted it will no longer charge.
I've submitted a case to Razer Support but I'm almost 2 weeks in and have yet to hear any response back yet except, "Have you fixed your problem yet? If so let us know we'll close out your ticket" Obviously not very helpful.
Considering the wired charging behavior when the phone is up and running, it leads me to believe that this might be a software issue and not a hardware issue. However, since I have powered off my phone and attempted to wireless charge that way too and it still does not work makes me think it could possibly be a hardware issue?
Two other things to note:
1. I have seen a notification pop up that says something to the affect of "USB Controlled by Connected Device" even when nothing is connected to the phone.
2. Since the issue has arose I tried utilizing my USB-C dongle to 3.5mm headphone jack and it appears my phone no longer acknowledges when it is plugged in. Previously it worked like a charm and I could play music without issue. Now the music just plays out of the phone speakers like no dongle is connected.
Any help would be appreciated. Thanks!
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