[Q] Change SKU from CN to US or WW, how? - Asus Transformer TF701

Hi kids, as per title, my issue is quite simple: I (unfortunately) live in China, and my pad came with CN firmware. I realized that it also came with no gapps installed, and that's a bummer. I'm about to root it, so I'll be able to install gapps as system apps manually one by one, but that's a huge waste of time and it's not an elegant solution, too.
This said, how can I -SAFELY- change my SKU version from CN to WW or US? After rooting, can I do the manual update procedure and put the unzipped FW from Asus in the microsd card etc etc? Or is there some other way?
P.S. I'm not planning to install any recovery at the moment: I actually received my pad last week, and I hard-bricked it in 30 minutes following the recovery install guide in the dedicated thread (too lazy to link it now, but it's just out there in the other forum - I didn't follow the now locked one, I followed the other one, where so many people seemed so happy with the result -__-). Luckily either the seller of my tab or the asus service desk he sent the tablet too were too dumb to realize I dabbled with it... and they restored the system for free although you could see UNLOCKED on the screen at boot anyhow that's why I'm NOT installing recovery now, not until there's a tested "official" version I can just slap in with ROM Manager. So, do I need a recovery to change my CN to WW or US? Or it can be done some other way?
Cheers!

UoMoTaLpA said:
Hi kids, as per title, my issue is quite simple: I (unfortunately) live in China, and my pad came with CN firmware. I realized that it also came with no gapps installed, and that's a bummer. I'm about to root it, so I'll be able to install gapps as system apps manually one by one, but that's a huge waste of time and it's not an elegant solution, too.
This said, how can I -SAFELY- change my SKU version from CN to WW or US? After rooting, can I do the manual update procedure and put the unzipped FW from Asus in the microsd card etc etc? Or is there some other way?
P.S. I'm not planning to install any recovery at the moment: I actually received my pad last week, and I hard-bricked it in 30 minutes following the recovery install guide in the dedicated thread (too lazy to link it now, but it's just out there in the other forum - I didn't follow the now locked one, I followed the other one, where so many people seemed so happy with the result -__-). Luckily either the seller of my tab or the asus service desk he sent the tablet too were too dumb to realize I dabbled with it... and they restored the system for free although you could see UNLOCKED on the screen at boot anyhow that's why I'm NOT installing recovery now, not until there's a tested "official" version I can just slap in with ROM Manager. So, do I need a recovery to change my CN to WW or US? Or it can be done some other way?
Cheers!
Click to expand...
Click to collapse
Not sure if you can, but if you could i think the only way would be to an offical Asus ROM with a different SKU manually via fastboot. But since you already had problems installing a custom recovery this might not be for you.
I think remembering when i owned the TF300 and Jelly Bean (or was TF101 with ICS?) came out that the only way at first was to flash the US-version of the ROM (since WW wasn't out yet). Which is what i did and i hadn't any problem. A week or so later when the WW version came out I went back to WW.
But i'm really not certain anymore. Maybe someone else knows if it's possible or not.

Not possible
Sent from my SGH-T889 using XDA Premium 4 mobile app

actually it is if rooted and have cwm or something.
it will let you flash any firmware. though there are risks of bricking.
I did the same on my old acer was an AU now it`s ww because ww had less bloat ware and the 4.1 had been out for 2 months and au didn`t get it and i was impatient

malos1984 said:
actually it is if rooted and have cwm or something.
it will let you flash any firmware. though there are risks of bricking.
I did the same on my old acer was an AU now it`s ww because ww had less bloat ware and the 4.1 had been out for 2 months and au didn`t get it and i was impatient
Click to expand...
Click to collapse
flashing official firmware for a different SKU will cause issues

AngryDinosaur said:
flashing official firmware for a different SKU will cause issues
Click to expand...
Click to collapse
only if the hardware is different i.e. dock jpn has diff buttons. some brands have diff wifi hardware depending on region etc.
however in the case of au and ww acer the tab is the same besides pre-loaded bloatware.
as is the case for most of the versions of tf701. cn jp and TW would probably not be wise to go to ww or us due to the dock but i can`t be certain.
It might just mean the language ime buttons won`t function but it might also mean the dock won`t function at all.

malos1984 said:
only if the hardware is different i.e. dock jpn has diff buttons. some brands have diff wifi hardware depending on region etc.
however in the case of au and ww acer the tab is the same besides pre-loaded bloatware.
as is the case for most of the versions of tf701. cn jp and TW would probably not be wise to go to ww or us due to the dock but i can`t be certain.
It might just mean the language ime buttons won`t function but it might also mean the dock won`t function at all.
Click to expand...
Click to collapse
I'm pretty sure i did it, but i didn't have a dock, so it was the tablet only. Didn't run it that long either, like 3-4 days, so maybe it was too short to see what didn't work anymore...
I was trying to find back the post here on XDA, but i think it has been rewritten when the WW-version came out.

What's beneficial to flash a different sku Rom?
Sent from my SGH-T889 using XDA Premium 4 mobile app

Benefit is that on CN SKU I got no gapps and in return I got a boatload of chinese crapware. No google play. No maps. No gmail.
I'm actually struggling with the vendor to take it back, since as it is now, it's actually nothing more than a paperweight:
-Bootloader can't be unlocked, since the unlock software calls home to Asus, and my SN is not recognized.
-Since bootloader is locked, I can't root.
-Since I can't root, I can't install Gapps, I can't do basically anything.
Would a working nvflash let me fix all this? Or with a locked bootloader I'm definitely screwed? Would it be worth the wait?

if ur sn is not recognised then its a knock off or stolen from asus factory imo
i would force a refund

malos1984 said:
if ur sn is not recognised then its a knock off or stolen from asus factory imo
i would force a refund
Click to expand...
Click to collapse
...and in the end that's what I did. I loved the concept, but the actual thing was crippled. I leveraged the double-SN-thingy and the hardware connector issue, and after some discussion I got my refund. Bought a note 10.1 2014, not what I wanted, due to lack of keyboard and battery life, but it seems it's the second best tablet around (in my opinion).
I would have been happier with a working Asus, but problems were too many. At least the note does what it promises, even though it promises "less", and I never even used the S-pen once since I unboxed it.

Related

[Q] How to get Google Apps on the Chinese Z1

Been a long time Android user but never an owner of a Sony device. Currently I am living in Beijing and within crawling distance to my home is a Sony experience store. I've been playing with the Z1 and love the device. The problem in China is that all Google apps are removed due to China's policy. Personally, a device without google apps shouldn't be an Android device but that's a whole other topic. I have not purchased the device for that sole reason. I'm sure there is some chinese online guide to rooting and getting around that but considering I cannot read Mandarin that does me little good. If anyone has any suggestions it would be greatly appreciated.
jlevy73 said:
Been a long time Android user but never an owner of a Sony device. Currently I am living in Beijing and within crawling distance to my home is a Sony experience store. I've been playing with the Z1 and love the device. The problem in China is that all Google apps are removed due to China's policy. Personally, a device without google apps shouldn't be an Android device but that's a whole other topic. I have not purchased the device for that sole reason. I'm sure there is some chinese online guide to rooting and getting around that but considering I cannot read Mandarin that does me little good. If anyone has any suggestions it would be greatly appreciated.
Click to expand...
Click to collapse
If you are trying to find an official way, I don't think you can, because I had the same problem a few days ago apart from that I can read Chinese. You might want to unlock you bootloader and flash a firmware like the Taiwan one which comes with Google apps(Gapps). Apparently, the CN firmware can't really install the Gapps properly (from what I search on the web). But unlocking your bootloader and stuff means you will lose your warranty, so do reconsider carefully before you do so.
If you are planning to do so, there are a lot of information in the android development discussion board, and thats what I used to 'fix' my device. The only hard bit for you might probably be rooting the device, but it's really easy, just one click with the VROOT thing.
One downside is that so far I have seen a few including myself who unlock bootloader on their device resulted in mallfunction camera (camera that doesn't capture photos or record videos) which I now overcame in some sort of trail and error way.
P.S. I don't have any technical background in these areas, so the above are just what I experienced with my phone after searching on the web.
pfong2007 said:
If you are trying to find an official way, I don't think you can, because I had the same problem a few days ago apart from that I can read Chinese. You might want to unlock you bootloader and flash a firmware like the Taiwan one which comes with Google apps(Gapps). Apparently, the CN firmware can't really install the Gapps properly (from what I search on the web). But unlocking your bootloader and stuff means you will lose your warranty, so do reconsider carefully before you do so.
P.S. I don't have any technical background in these areas, so the above are just what I experienced with my phone after searching on the web.
Click to expand...
Click to collapse
Thanks for the response, much appreciated. Did you flash the Taiwan version or just keep your device stock with the Chinese FW?
And from what I read about flashing the Taiwan FW is that you will lose your camera. That's a lot to lose just to gain gapps. If this was HTC or Samsung I would be able to figure this out without an a problem but Sony uses a whole bunch of different tools that I am not familiar with.
jlevy73 said:
Thanks for the response, much appreciated. Did you flash the Taiwan version or just keep your device stock with the Chinese FW?
And from what I read about flashing the Taiwan FW is that you will lose your camera. That's a lot to lose just to gain gapps. If this was HTC or Samsung I would be able to figure this out without an a problem but Sony uses a whole bunch of different tools that I am not familiar with.
Click to expand...
Click to collapse
I forgot to mention about that in the previous rely but now I have edited it. In additional, I did flash the TW firmware and the following its how I overcame the camera problem : http://forum.xda-developers.com/showpost.php?p=45611382&postcount=6
But I do admit it is not a very reliable way to get your camera function back, so consider carefully again...
Also, if you need help on the VROOT thing I guess I can offer you some help. I didn't use the 360 root, because it keeps on telling me my OS isn't Chinese when I tried to install the thing when I am using Chinese OS
jlevy73 said:
Been a long time Android user but never an owner of a Sony device. Currently I am living in Beijing and within crawling distance to my home is a Sony experience store. I've been playing with the Z1 and love the device. The problem in China is that all Google apps are removed due to China's policy. Personally, a device without google apps shouldn't be an Android device but that's a whole other topic. I have not purchased the device for that sole reason. I'm sure there is some chinese online guide to rooting and getting around that but considering I cannot read Mandarin that does me little good. If anyone has any suggestions it would be greatly appreciated.
Click to expand...
Click to collapse
Easy. Just flash gapp.zip via recovery.
Flashing STOCK rom???
pfong2007 said:
If you are trying to find an official way, I don't think you can, because I had the same problem a few days ago apart from that I can read Chinese. You might want to unlock you bootloader and flash a firmware like the Taiwan one which comes with Google apps(Gapps). Apparently, the CN firmware can't really install the Gapps properly (from what I search on the web). But unlocking your bootloader and stuff means you will lose your warranty, so do reconsider carefully before you do so.
If you are planning to do so, there are a lot of information in the android development discussion board, and thats what I used to 'fix' my device. The only hard bit for you might probably be rooting the device, but it's really easy, just one click with the VROOT thing.
One downside is that so far I have seen a few including myself who unlock bootloader on their device resulted in mallfunction camera (camera that doesn't capture photos or record videos) which I now overcame in some sort of trail and error way.
P.S. I don't have any technical background in these areas, so the above are just what I experienced with my phone after searching on the web.
Click to expand...
Click to collapse
dw1llow said:
Easy. Just flash gapp.zip via recovery.
Click to expand...
Click to collapse
hey guys, I am so wanting to buy Z1 soon (I live in China as well)
I have a question regarding flashing:
IF we have ROOT, cant we just FLASH STOCK firmware (real stock, not custom) from any region on the phone?
That should be WORKABLE right? I want to wait for HK stock firmware FTF, and then flash that over the Chinese one if I got the phone.
This is possibie without unlocking bootloader right? Unlocking BL is mosttly for CUSTOM ROMS, am I right? anyone can confirm?
Thanks guys~~

Chinese T805C

Everything I have heard has told me this was the tablet to buy, however if you are in China, stay clear of it. This version is locked and will only allow you to replace the firmware with another Chinese firmware, some applications cannot be replaced with the same apks from other ROMS (Calculator, SamsungMagazine, etc) without breaking the system, the worst one being Webex, which will cause a bootloop.
Buy it in Hong Kong or wait until someone comes up with a way to change the bootloader so you can flash other Firmware, the files that are causing problems are not the same size as their counterparts in other ROMS, that indicates some official tampering.
lorinkundert said:
Everything I have heard has told me this was the tablet to buy, however if you are in China, stay clear of it. This version is locked and will only allow you to replace the firmware with another Chinese firmware, some applications cannot be replaced with the same apks from other ROMS (Calculator, SamsungMagazine, etc) without breaking the system, the worst one being Webex, which will cause a bootloop.
Buy it in Hong Kong or wait until someone comes up with a way to change the bootloader so you can flash other Firmware, the files that are causing problems are not the same size as their counterparts in other ROMS, that indicates some official tampering.
Click to expand...
Click to collapse
I bought mine more than a year ago and thought it's a good idea to start customizing it.
I have been struggling for a long time now.
It detects any other rom that is not the original rom and refuses to install it , either through odin or custom recovery.
Hope someone can do something about it.
canabino said:
I bought mine more than a year ago and thought it's a good idea to start customizing it.
I have been struggling for a long time now.
It detects any other rom that is not the original rom and refuses to install it , either through odin or custom recovery.
Hope someone can do something about it.
Click to expand...
Click to collapse
What is the error when installing a custom rom through recovery?

What will I lose if I decide to root and install xposed?

I have the 12gb/512gb variant with WW rom from ebay. I am very happy with the phone and I love it a bunch. I've always been an avid android power user and with several of my previous phones I have always ran a custom rooted rom.
Now, my question is, recently I understand that Magisk and edxposed don't hide themselves all that well from banking apps. My primary concerns are google pay and the banking apps I have, is anyone right now running root with magisk and presumably edxposed with the safetynet passed? What other things may I potentially lose if I go down that road?
Additionally, does edxposed offer all the benefits xposed did when I ran it on kitkat and nougat? Thank you for your wisdom, I truly appreciate it!
I would like to know, too.
I remember I did root my phone's when Android KitKat was the latest Android version.
Xposed was very useful in customising the phone. Nowadays, companies like Samsung offer alot of customizing options from their own software.
How about with the Asus Rog Phone 2?
Sent from my SM-G9750 using Tapatalk
MrKioFLow said:
I have the 12gb/512gb variant with WW rom from ebay. I am very happy with the phone and I love it a bunch. I've always been an avid android power user and with several of my previous phones I have always ran a custom rooted rom.
Now, my question is, recently I understand that Magisk and edxposed don't hide themselves all that well from banking apps. My primary concerns are google pay and the banking apps I have, is anyone right now running root with magisk and presumably edxposed with the safetynet passed? What other things may I potentially lose if I go down that road?
Additionally, does edxposed offer all the benefits xposed did when I ran it on kitkat and nougat? Thank you for your wisdom, I truly appreciate it!
Click to expand...
Click to collapse
I hate to be the bearer of bad news but my guess is that your phone has been flashed with the WW rom. Meaning it's not the genuine software that came with the device which should be a CN rom instead since the international version isn't out yet. Unless the device is imported from one of the countries with the WW rom onboard.
How to know?, Simple have you gotten an OTA update since you got it, when you try to update manually what message you get?.
If my hypothesis is correct, then it means you will not get future updates unless you are back to the rom that came with the device. Anyway what does all of this mean, it means you have to 2 options to consider. Either go to ASUS service center near you tell them about your device and I think they will be able to flash back the CN rom that came with the device for a small fee or maybe for free depending on your luck. The other option is to simply root, might as well do it since you have lost OTA updates anyway until a solution is figured out by the community.
Coming back to your question, what are the drawbacks of rooting. Well only 2; the loss of warranty and future OTA updates pretty much that's it.
Rashad83 said:
I hate to be the bearer of bad news but my guess is that your phone has been flashed with the WW rom. Meaning it's not the genuine software that came with the device which should be a CN rom instead since the international version isn't out yet. Unless the device is imported from one of the countries with the WW rom onboard.
How to know?, Simple have you gotten an OTA update since you got it, when you try to update manually what message you get?.
If my hypothesis is correct, then it means you will not get future updates unless you are back to the rom that came with the device. Anyway what does all of this mean, it means you have to 2 options to consider. Either go to ASUS service center near you tell them about your device and I think they will be able to flash back the CN rom that came with the device for a small fee or maybe for free depending on your luck. The other option is to simply root, might as well do it since you have lost OTA updates anyway until a solution is figured out by the community.
Coming back to your question, what are the drawbacks of rooting. Well only 2; the loss of warranty and future OTA updates pretty much that's it.
Click to expand...
Click to collapse
Loss of warranty for a $850 phone is a big deal and on top of that no OTA is a big bummer if we can't get updates to improve performance.
I just hope I don't need to root just to get Nova Launcher working with the global model.
Sent from my SM-G9750 using Tapatalk
Rashad83 said:
I hate to be the bearer of bad news but my guess is that your phone has been flashed with the WW rom. Meaning it's not the genuine software that came with the device which should be a CN rom instead since the international version isn't out yet. Unless the device is imported from one of the countries with the WW rom onboard.
How to know?, Simple have you gotten an OTA update since you got it, when you try to update manually what message you get?.
If my hypothesis is correct, then it means you will not get future updates unless you are back to the rom that came with the device. Anyway what does all of this mean, it means you have to 2 options to consider. Either go to ASUS service center near you tell them about your device and I think they will be able to flash back the CN rom that came with the device for a small fee or maybe for free depending on your luck. The other option is to simply root, might as well do it since you have lost OTA updates anyway until a solution is figured out by the community.
Coming back to your question, what are the drawbacks of rooting. Well only 2; the loss of warranty and future OTA updates pretty much that's it.
Click to expand...
Click to collapse
By the looks of it I think you are right. I am still on the older variant of the WW rom and all my paperwork and supporting documents are in Chinese. In any case, that doesn't bother me all that much as I have 30 days to return it and hopefully the global variant is announced by then, so I can fully compare the two.
With WW already being flashed over CN then I am not worried about warranty as it is already void with them flashing WW over, and if I go the root path I can flash whatever variants I choose, presuming I know what I am doing. So to follow up, what do you think about safetynet passing? OTA and warranty are not my primary concerns, my day to day use of the phone is. If I cannot use my finance apps along with google pay, that is a bigger hit than warranty ever will be. Thank you for your response.
MrKioFLow said:
By the looks of it I think you are right. I am still on the older variant of the WW rom and all my paperwork and supporting documents are in Chinese. In any case, that doesn't bother me all that much as I have 30 days to return it and hopefully the global variant is announced by then, so I can fully compare the two.
With WW already being flashed over CN then I am not worried about warranty as it is already void with them flashing WW over, and if I go the root path I can flash whatever variants I choose, presuming I know what I am doing. So to follow up, what do you think about safetynet passing? OTA and warranty are not my primary concerns, my day to day use of the phone is. If I cannot use my finance apps along with google pay, that is a bigger hit than warranty ever will be. Thank you for your response.
Click to expand...
Click to collapse
Regarding SafetyNet I heard from others who flashed the latest WW rom, SafteyNet passes but not the case on the previous rom. Anyway regarding my device I have no issues with SafteyNet or banking apps. If you want my opinion i would advise to return the device if possible and to get the international version instead if not you can also get SafteyNet to pass either by updating to the latest WW rom or by rooting and altering some code lines to making it pass.

Compatible ROM for N920P

Hi,
A question I hope someone can answer:
The short version; would this (N920PVPS3DQF1_N920PSPT3DQF1_SPR.zip) ROM be compatible with the N920P Note 5 variant that's currently on this (NRD90M.N920PVPS3DRH1) build number?
The long version; My GF has a Note5 of the Sprint N920P variety which she bought new in 2017(? The hardware version is N920P.04, if that matters). The phone is still on Android 7.0 (build number NRD90M.N920PVPS3DRH1)
The phone has (always had) lousy battery life and a tendency to crash at random, so I thought I'll take a crack at rooting the device to get some of the Sprint crap out, and maybe even install a more recent version of Android.
Apparently the latter will not happen (or is not worth trying as GF can't/will not deal easily with any obstacles/work arounds) as there seems to be no ROMs that's fully working on this Sprint version [is this really true?!]), but Magisk root route is still available, with one caveat.
When I went to look for a backup factory firmware (here), just in case something goes wrong, I could not find the ROM GF's phone has, and the closest one is this ROM (N920PVPS3DQF1_N920PSPT3DQF1_SPR.zip). Would it be compatible with her phone?
Also, is TWRP the only recovery available for this phone?
Thanks for any pointers
Rooting it is easy just use Magisk. The version of the zip looks ok. TWRP is the best - Not sure why you would want to use anything else. Also use TWRP to make a backup if possible. I used an OTG drive to make a backup.
Best rom so far is MOAR.Check XDA. Be aware banking apps detects rooted phones.
MarSOnEarth said:
Hi,
A question I hope someone can answer:
The short version; would this (N920PVPS3DQF1_N920PSPT3DQF1_SPR.zip) ROM be compatible with the N920P Note 5 variant that's currently on this (NRD90M.N920PVPS3DRH1) build number?
The long version; My GF has a Note5 of the Sprint N920P variety which she bought new in 2017(? The hardware version is N920P.04, if that matters). The phone is still on Android 7.0 (build number NRD90M.N920PVPS3DRH1)
The phone has (always had) lousy battery life and a tendency to crash at random, so I thought I'll take a crack at rooting the device to get some of the Sprint crap out, and maybe even install a more recent version of Android.
Apparently the latter will not happen (or is not worth trying as GF can't/will not deal easily with any obstacles/work arounds) as there seems to be no ROMs that's fully working on this Sprint version [is this really true?!]), but Magisk root route is still available, with one caveat.
When I went to look for a backup factory firmware (here), just in case something goes wrong, I could not find the ROM GF's phone has, and the closest one is this ROM (N920PVPS3DQF1_N920PSPT3DQF1_SPR.zip). Would it be compatible with her phone?
Also, is TWRP the only recovery available for this phone?
Thanks for any pointers
Click to expand...
Click to collapse
It's true that the N920P doesn't have a fully working custom rom available right now. You could try flashing noblelte but mobile data may not be working, and if it is, you may not get LTE, let alone CDMA.
Yes, N920PVPS3DRH1_N920PVPS3DRH1_SPR is the currently most recent that the stock rom version, so there is no benefit or reason to flash QF1 on it, since R comes after Q in the alphabet
TWRP is the only recovery for N920P.
Crossfire81 and ripee, thank you both.
GF lived, suffered, survived, and now with the T-mo/Sprint merger, she's moved on to an unlocked N10+ just last month, so the N5 is my to play with.
MarSOnEarth said:
Crossfire81 and ripee, thank you both.
GF lived, suffered, survived, and now with the T-mo/Sprint merger, she's moved on to an unlocked N10+ just last month, so the N5 is my to play with.
Click to expand...
Click to collapse
Great, if you want to give any feedback on roms on the SPR variant, find our threads and let us know.
Crossfire81 said:
Rooting it is easy just use Magisk. The version of the zip looks ok. TWRP is the best - Not sure why you would want to use anything else. Also use TWRP to make a backup if possible. I used an OTG drive to make a backup.
Best rom so far is MOAR.Check XDA. Be aware banking apps detects rooted phones.
Click to expand...
Click to collapse
Hello bro do you know if the n9020p has an lock or unlocked bootloader?

Downgrade from 13 to 12?

Is it possible to downgrade from 13 to 12? I think the upgrade messed up my camera. Or maybe a way to reflash the camera firmware?
If the bootloader wasn't updated you can roll it back.
How can I find out if it was updated? I have a US unlocked phone. Its updated from 11 to 12 and now to 13.
See this thread, different models but the same information applies.
blackhawk said:
See this thread, different models but the same information applies.
Click to expand...
Click to collapse
This is the build I'm on now:
RedCrane3 said:
This is the build I'm on now:
Click to expand...
Click to collapse
Hello good morning
Of course, it can be downgraded, as long as the binary number is the same... example in the image.
The bootloader version is 9 so for you to roll back that build number's 5th digit from the end needs to be the same or higher.
With stock Snapdragon's locked bootloader it's easy to get locked into an OTA upgrade you don't want if it updates the bootloader too. I have two N10+'s, one running on 9, the other 10 (can't be rolled back to 9). That's what they were loaded when bought new. They will likely remain on those versions for their service lives as they are running well. I prefer Pie though.
I could be running Android 11 or 12 but I blew them off mostly because of the scoped storage bs.
The first thing I disable is OTA updates, once bitten twice shy. Had a S4+ that got screwed up by a OTA update that couldn't be rolled back... it sucks.
Thank you guys for helping me with all of this information. I guess I have a decision to make.
I can try to rollback to Android 12 in the hopes that will fix my camera issue, or I can sit tight and hope that a future update will resolve it.
Either way, I'm beginning to regret allowing OTA updates.
I really love the hardware of this phone, especially the screen, but its not important to me to have the latest Android (security updates are important though).
I originnaly submitted the problem to Samsung through their members app and the tech who looked at it said he *thought* it was a hardware issue, but come on, what are the chances that the one camera stops working right after the update to 13 and OneUI 5? I take very good care of my phone and never drop it (certainly didn't recently, after the update), there's not a scratch on it.
I suppose its possible, but it would be an incredible coincidence...
The tech suggested I visit a service center (which for me would be a Best Buy, yikes) or call their support 800 number, but what are they going to be able to do that the tech couldn't?
I just don't know if I can trust their initial assessment - no one knows everything, and plenty of people give up on a problem and pass it off the first trouble they run into. Maybe the tech just wasn't interested in digging deeper? A quote from their answer:
"Chi request is getting timed out. Read wide camera sensor seems to be not responding to requests [...]"
I guess my question is: can a downgrade to 12 even fix the issue?
Should I wait for another update?
Or should i just heave Samsung over the side and try to install a custom ROM?
Thanks again for all your help.
You're welcome.
If the bootloader is locked you can't install a custom rom. This is the case with most newer Snapdragon's including the N10+.
The Samsung Experience center at the best buys can run advanced diagnostics so they might be able to find the issue. They can also roll it back or try a reflash of 13.
blackhawk said:
You're welcome.
If the bootloader is locked you can't install a custom rom. This is the case with most newer Snapdragon's including the N10+.
The Samsung Experience center at the best buys can run advanced diagnostics so they might be able to find the issue. They can also roll it back or try a reflash of 13.
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Ah, ok, but do you mean that the version I have (unlocked US snapdragon) is not able to unlock the bootloader, or just that I'd need to do that first? I do have experience with custom ROMS; my old moto X4 has seen many different ROMS in it's lifetime, so I do feel comfortable unlocking the bootloader and flashing other ROMS.
RedCrane3 said:
Ah, ok, but do you mean that the version I have (unlocked US snapdragon) is not able to unlock the bootloader, or just that I'd need to do that first? I do have experience with custom ROMS; my old moto X4 has seen many different ROMS in it's lifetime, so I do feel comfortable unlocking the bootloader and flashing other ROMS.
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That refers to the carrier not bootloader I think. Not sure about your specific model's bootloader.

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