[Q] Factory reset without knowing pin? - Xperia Z1 Q&A, Help & Troubleshooting

So basically someone (I don't know who, I was drunk, I thought it was a joke but no one has come forward) has set a pin on my phone and I can no longer use the thing.
I just want to be able to make phone calls again.
Is there anyway to factory reset my Sony Xperia Z1f without knowing the pin? What are my options basically?
Thanks,
Alex.

Go to Sony Service or the Store where you bought it, they will reset your phone a think for free.

eclyptos said:
Go to Sony Service or the Store where you bought it, they will reset your phone a think for free.
Click to expand...
Click to collapse
I was hoping to be able to use it this weekend *sigh*
Do I need the receipt/box or something? I bought it from a small importing company who have told me I will need to mail the thing to Sony at my own expense as the nearest service center is a 10 hour drive.
So there is literally no way for me to unlock my phone short of how ever many weeks it takes Sony to mail it back to me?

It's like the shop where I bought mine, they said I got Manufacturer Warranty so I will have to send the phone to Sony, but actually when I call them they will do this for me. Go there and ask them or call them.

Factory Reset the device with PC Companion.
It doesn't ask for a PIN when I just tried now.. I needed to FR mine for the 4.3 update, so I tested it for you

Wiltron said:
Factory Reset the device with PC Companion.
It doesn't ask for a PIN when I just tried now.. I needed to FR mine for the 4.3 update, so I tested it for you
Click to expand...
Click to collapse
Sorry what is PC Companion? Can you please post a little more info, would be super grateful. I have not been active on these forums in quite some time and am out of the loop haha

Also, I tried following this guide...
http://unlockbootloader.sonymobile.com/instructions
But I can't access the service menu on my phone from the emergency dialer like many YouTube videos show.
Why might this be?

Pc companion is a program for your Pc where u connect your phone and you can do loads of things like reset update etc...is made by Sony so just do a lil Google search and download it... Or go on Sony website
Sent from my C6903 using Tapatalk

alexhope21 said:
Also, I tried following this guide...
http://unlockbootloader.sonymobile.com/instructions
But I can't access the service menu on my phone from the emergency dialer like many YouTube videos show.
Why might this be?
Click to expand...
Click to collapse
This have nothing to do with your problem, it's for Unlocking Bootlader not the phone. If you do this, you will lose your warranty.
Go via PC Companion.

eclyptos said:
This have nothing to do with your problem, it's for Unlocking Bootlader not the phone. If you do this, you will lose your warranty.
Go via PC Companion.
Click to expand...
Click to collapse
Ok I got PC Companion and figured it out and have updated my phones software to the latest version.
But now after reading through these forums I think I would like to flash a custom ROM, however looking in the service menu my phone says that bootloader unlock is not allowed.
Is there someway to still unlock my bootloader and flash a custom rom?

alexhope21 said:
But now after reading through these forums I think I would like to flash a custom ROM, however looking in the service menu my phone says that bootloader unlock is not allowed.
Click to expand...
Click to collapse
This actually is a bad news.
alexhope21 said:
Is there someway to still unlock my bootloader and flash a custom rom?
Click to expand...
Click to collapse
No, if Unlock Bootloader Allowed say NO you can't unlock it, but you can flash custom roms with stock kernels and also root your phone. Unlock Bootlader is needed to flash custom kernels only.

Related

Bricked after/during bootloader unlock

So, i've tried to unlock bootloader using this guide: http://forum.xda-developers.com/showthread.php?t=1254225
The first part (up to step 5c) ha gone really smoothly, without any complications.
However when i tried to connect phone to Flashtool all i got was "Device connected with USB debugging off". So then i decided to do the dumbest thing (now i know that) i could do: reboot my phone. Now it's not powering on, so I'm assuming it's bricked.
So my questions:
1. Is it bricked beyond all repair, and i cannot do anything about it, or perhaps there is still some hope left for me?
2. If it's bricked, will service be able to help me? And if yes then how much approximetly would they charge me for that (I'm assuming that my warranty is void because of my attempts)?
kw4ss said:
So, i've tried to unlock bootloader using this guide: http://forum.xda-developers.com/showthread.php?t=1254225
The first part (up to step 5c) ha gone really smoothly, without any complications.
However when i tried to connect phone to Flashtool all i got was "Device connected with USB debugging off". So then i decided to do the dumbest thing (now i know that) i could do: reboot my phone. Now it's not powering on, so I'm assuming it's bricked.
So my questions:
1. Is it bricked beyond all repair, and i cannot do anything about it, or perhaps there is still some hope left for me?
2. If it's bricked, will service be able to help me? And if yes then how much approximetly would they charge me for that (I'm assuming that my warranty is void because of my attempts)?
Click to expand...
Click to collapse
try flashtool
for unlocking bootloader easier way
http://forum.xda-developers.com/showthread.php?t=1267273
flashtool http://forum.xda-developers.com/showthread.php?t=986697
for more info : http://forum.xda-developers.com/showthread.php?t=1399381
kw4ss said:
So, i've tried to unlock bootloader using this guide: http://forum.xda-developers.com/showthread.php?t=1254225
The first part (up to step 5c) ha gone really smoothly, without any complications.
However when i tried to connect phone to Flashtool all i got was "Device connected with USB debugging off". So then i decided to do the dumbest thing (now i know that) i could do: reboot my phone. Now it's not powering on, so I'm assuming it's bricked.
So my questions:
1. Is it bricked beyond all repair, and i cannot do anything about it, or perhaps there is still some hope left for me?
2. If it's bricked, will service be able to help me? And if yes then how much approximetly would they charge me for that (I'm assuming that my warranty is void because of my attempts)?
Click to expand...
Click to collapse
Answers:
1. A cellphone technician with a JTAG/RIFF BOX tool can fix your phone, or the alternative is by replacing the motherboard of your device, you cannot fix at home, that is for sure not unless you have this devices and know how to use it.
2. As for the warranty, just play dumb and say that you dont know what happen to your device. Your warranty is safe as long as they didnt find out that you have mess up the bootlader, IDK much about this, but for me this work.
It happens that, x8 that has been manufactured in 11w26 to 11w37 is problematic and 11w38 beyond is surely bricked if tried to unlock the bootlader. The issue is, they have fixed the security loophole in the bootloader in the later releases. I have 11w44 x8 black that has been hard bricked a few days ago, and I just play dumb in the service center, and they didnt asked anything, it has been covered in the warranty, so free service.
kirmada said:
try flashtool
for unlocking bootloader easier way
http://forum.xda-developers.com/showthread.php?t=1267273
flashtool http://forum.xda-developers.com/showthread.php?t=986697
for more info : http://forum.xda-developers.com/showthread.php?t=1399381
Click to expand...
Click to collapse
Yeah, when i try
Step 1: (Downloads)
A) Download Flash Tool : From http://forum.xda-developers.com/showthread.php?t=920746 or http://www.multiupload.com/GYL7A7XQBT
B) Download S1tool : From http://forum.xda-developers.com/show...0&postcount=26
C) Download Unlocker : From http://forum.xda-developers.com/show...77&postcount=3
Step 2: (Prepare)
A) Unzip all downloaded files
B) Shut Down Phone
C) Open S1tool, Click on DO JOB, Press Back on phone, Connect it to PC.
D) Look For Line "XXXX SIMLOCK CERTIFICATE"
Step 3: (Unlock)
A) Turn the phone on, Connect it with PC in Debugging mode.
B) if XXXX is "NOT RECOGNIZED" then sorry, it can't be unlocked.
C) if XXXX is SEMC then run "msm7227_semc.cmd"
D) if "XXXX SIMLOCK CERTIFICATE" was not found then run "msm7227_Setool2.cmd"
E) Wait...
F) if "Press any key to continue . . ." is found, press any key.
Step 4: (Verify)
A) Shut Down Phone
Click to expand...
Click to collapse
This is basically what I did. However when i try to power on phone it does not respond. Also when I try the second part:
B) Open S1tool, Click on DO JOB, Press Back on phone, Connect it to PC.
C) Look For Line RUNNING S1_EROM VER "x8A029"
D) if x is "r" then it is done, Congrats...
E) if x is "R" then Sorry, Do everything again. or Search in the Frorum for Help
Click to expand...
Click to collapse
nothing happens when I connect phone to PC.
I still have the same message: "PLEASE ATTACH TURNED OFF PHONE NOW"
kirmada said:
try flashtool
for unlocking bootloader easier way
http://forum.xda-developers.com/showthread.php?t=1267273
flashtool http://forum.xda-developers.com/showthread.php?t=986697
for more info : http://forum.xda-developers.com/showthread.php?t=1399381
Click to expand...
Click to collapse
OP is in a state that it cannot be recovered through home remedies, it is a hard bricked phone. I know it because, been there done that.
Symptoms:
doesnt turn on, no LED(RED), cant enter FLASH MODE, no vibrate, nothing at all, almost same as a brick literally.
Cause:
Damaged bootlader
hixvolnutt said:
OP is in a state that it cannot be recovered through home remedies, it is a hard bricked phone. I know it because, been there done that.
Symptoms:
doesnt turn on, no LED(RED), cant enter FLASH MODE, no vibrate, nothing at all, almost same as a brick literally.
Cause:
Damaged bootlader
Click to expand...
Click to collapse
yes, its a hardbrick too i guessed,but everything is worth a try
so its for service center now
hixvolnutt said:
Answers:
1. A cellphone technician with a JTAG/RIFF BOX tool can fix your phone, or the alternative is by replacing the motherboard of your device, you cannot fix at home, that is for sure not unless you have this devices and know how to use it.
2. As for the warranty, just play dumb and say that you dont know what happen to your device. Your warranty is safe as long as they didnt find out that you have mess up the bootlader, IDK much about this, but for me this work.
It happens that, x8 that has been manufactured in 11w26 to 11w37 is problematic and 11w38 beyond is surely bricked if tried to unlock the bootlader. The issue is, they have fixed the security loophole in the bootloader in the later releases. I have 11w44 x8 black that has been hard bricked a few days ago, and I just play dumb in the service center, and they didnt asked anything, it has been covered in the warranty, so free service.
Click to expand...
Click to collapse
So there is still some hope for me! yay!
hixvolnutt said:
OP is in a state that it cannot be recovered through home remedies, it is a hard bricked phone. I know it because, been there done that.
Symptoms:
doesnt turn on, no LED(RED), cant enter FLASH MODE, no vibrate, nothing at all, almost same as a brick literally.
Cause:
Damaged bootlader
Click to expand...
Click to collapse
Yup, not even a light indicating battery charging when i connect it to charger.
kw4ss said:
Yeah, when i try
This is basically what I did. However when i try to power on phone it does not respond. Also when I try the second part:
nothing happens when I connect phone to PC.
I still have the same message: "PLEASE ATTACH TURNED OFF PHONE NOW"
Click to expand...
Click to collapse
There is nothing wrong with the procedures that has been provided by the guide, its just that there is something wrong with your phone, most probably youre x8's mfc is 11w38 or up, "remove your battery, then look for the e.g. 11w38 something like that in the back of your phone, 11 is year 38 is week that it has been manufactured."
hixvolnutt said:
There is nothing wrong with the procedures that has been provided by the guide, its just that there is something wrong with your phone, most probably youre x8's mfc is 11w38 or up, "remove your battery, then look for the e.g. 11w38 something like that in the back of your phone, 11 is year 38 is week that it has been manufactured."
Click to expand...
Click to collapse
11w43...
damn...
someone really should add warning about this somewhere where it would be visible
Any experiences with 11w34???
kw4ss said:
11w43...
damn...
someone really should add warning about this somewhere where it would be visible
Click to expand...
Click to collapse
there is,u did not lookout iguess
http://forum.xda-developers.com/showthread.php?t=1399381
kw4ss said:
11w43...
damn...
someone really should add warning about this somewhere where it would be visible
Click to expand...
Click to collapse
There already one, the thread "warning ahead of unlocking bootloader"...its in this section
Sent from my E15i using xda premium
kirmada said:
there is,u did not lookout iguess
http://forum.xda-developers.com/showthread.php?t=1399381
Click to expand...
Click to collapse
i meant to that thread with guide. because honestly, i only checked things that guide said i have to check, didnt look any further to find out if i can or cannot unlock.
Anyway, looks like it's a trip to service center for me.
hixvolnutt said:
Answers:
1. A cellphone technician with a JTAG/RIFF BOX tool can fix your phone, or the alternative is by replacing the motherboard of your device, you cannot fix at home, that is for sure not unless you have this devices and know how to use it.
2. As for the warranty, just play dumb and say that you dont know what happen to your device. Your warranty is safe as long as they didnt find out that you have mess up the bootlader, IDK much about this, but for me this work.
It happens that, x8 that has been manufactured in 11w26 to 11w37 is problematic and 11w38 beyond is surely bricked if tried to unlock the bootlader. The issue is, they have fixed the security loophole in the bootloader in the later releases. I have 11w44 x8 black that has been hard bricked a few days ago, and I just play dumb in the service center, and they didnt asked anything, it has been covered in the warranty, so free service.
Click to expand...
Click to collapse
How long did you receive your phone after you get sent it to the service center?
I had 11w34 and unlocked bootloader just fine but am afraid of doin it to a new one just bought 11w48, any ways i tried this morning but nothing happen just got a message on cmd adb not a valid command and to press any key to exit
Sent from my E15i using XDA
Hardbircked
I just hardbricked my friend's phone, it was a 11w41, so he is going to claim his warranty tomorrow, do you know if there is some way to unlock bootloader to a 11w41+???

Unlockable botloader after soft brick?????

Hi to everybody.
After soft bricking my sim-unlocked X8 due to install attempt of the lates tGingerbread v23 rom with alfadons and overclock-module, I had to use SEUS to flash an OEM rom and baseband.
Now I tried to re-root and unlock the bootloader several times but unfortunately the last string in cmd window is: not recognized simlock... or something similar.
After doing a lot of forum search there are plenty of hints telling that there's nothing to do. no possibility to install custom rom.
I tried it anyway and still soft brick (SE logo appears and nothing else..)..
So I decided to re-flash the OEM Rom and use the phone this way BUT......it works fine only WITHOUT a sim card inserted. If the sim card is inserter no icons appear, no button working. The only thing you see is the background immage...
Can anybody help me??????
sputnik81 said:
Hi to everybody.
After soft bricking my sim-unlocked X8 due to install attempt of the lates tGingerbread v23 rom with alfadons and overclock-module, I had to use SEUS to flash an OEM rom and baseband.
Now I tried to re-root and unlock the bootloader several times but unfortunately the last string in cmd window is: not recognized simlock... or something similar.
After doing a lot of forum search there are plenty of hints telling that there's nothing to do. no possibility to install custom rom.
I tried it anyway and still soft brick (SE logo appears and nothing else..)..
So I decided to re-flash the OEM Rom and use the phone this way BUT......it works fine only WITHOUT a sim card inserted. If the sim card is inserter no icons appear, no button working. The only thing you see is the background immage...
Can anybody help me??????
Click to expand...
Click to collapse
Visit this link and read every step carefully..
It might help u...
http://forum.xda-developers.com/showthread.php?p=10879507#post10879507
sputnik81 said:
Hi to everybody.
After soft bricking my sim-unlocked X8 due to install attempt of the lates tGingerbread v23 rom with alfadons and overclock-module, I had to use SEUS to flash an OEM rom and baseband.
Now I tried to re-root and unlock the bootloader several times but unfortunately the last string in cmd window is: not recognized simlock... or something similar.
After doing a lot of forum search there are plenty of hints telling that there's nothing to do. no possibility to install custom rom.
I tried it anyway and still soft brick (SE logo appears and nothing else..)..
So I decided to re-flash the OEM Rom and use the phone this way BUT......it works fine only WITHOUT a sim card inserted. If the sim card is inserter no icons appear, no button working. The only thing you see is the background immage...
Can anybody help me??????
Click to expand...
Click to collapse
did u flash/downgrade to stock rom before unlock bootloader?
if not u should unlock bootloader with stock rom but not custom rom
According to that threat you linked me....I permanently bricked the phone as my phone was sim-unlocked with a tool different from semc or setc2 tool and I tried to unlock to bootloader....
No I'm really pi...ed off....
If I'm right I have to buy a new phone....
sputnik81 said:
According to that threat you linked me....I permanently bricked the phone as my phone was sim-unlocked with a tool different from semc or setc2 tool and I tried to unlock to bootloader....
No I'm really pi...ed off....
If I'm right I have to buy a new phone....
Click to expand...
Click to collapse
No, you dont have to buy a new phone.
Just go to the store and say that this happened when im updated my phone with pccompanion.
My buddy did that twice and they did believe him, and hes phone got repaired for free.
Skickat från min ST18i via Tapatalk 2
Unfotunately that's not possible as yhe phoen is an "3 italia" sim-locked phone bougth in italy obviously and I moved to germany now..... The bill is still at home in Italy....
3 Italy would immediately notice the phone has been sim-unlocked...and I would have to pay the whole listing proce of the period when I bought the phone and would have to pay a high penality too...
That woudl be more than 400 euro in sum.....not worth....
Thanks to everybody who tried to help me
sputnik81 said:
Unfotunately that's not possible as yhe phoen is an "3 italia" sim-locked phone bougth in italy obviously and I moved to germany now..... The bill is still at home in Italy....
3 Italy would immediately notice the phone has been sim-unlocked...and I would have to pay the whole listing proce of the period when I bought the phone and would have to pay a high penality too...
That woudl be more than 400 euro in sum.....not worth....
Thanks to everybody who tried to help me
Click to expand...
Click to collapse
Have you tried re-locking your phone? ONLY IN STOCK ROM, PLS!
How can I sim-lock it again?
sputnik81 said:
Unfotunately that's not possible as yhe phoen is an "3 italia" sim-locked phone bougth in italy obviously and I moved to germany now..... The bill is still at home in Italy....
3 Italy would immediately notice the phone has been sim-unlocked...and I would have to pay the whole listing proce of the period when I bought the phone and would have to pay a high penality too...
That woudl be more than 400 euro in sum.....not worth....
Thanks to everybody who tried to help me
Click to expand...
Click to collapse
Don't take it to the 3 store. Take it so the Sony Ericsson store and tell them what DevStaffAndroid said. You will need to have warranty though.
Sent from my X8 using xda premium
sputnik81 said:
How can I sim-lock it again?
Click to expand...
Click to collapse
1) Download the original stock rom. run flash tool to flash the stock rom.
2) Run S1 tool, press " RESTORE" button!
At the stage, no harm trying!

[Q] No access to Sony Xperia Z after firmware update to 10.1.A.1.434

Hi there,
I have updated my Sony Xperia Z C6603 yesterday to firmware 10.1.A.1.434. Before the update I did not have my screen locked trough a PIN code or anything else. After the update I am asked to enter my usual SIM card PIN when starting the smartphone, and additionally I have to enter another PIN, probably to unlock the screen. I never set up a PIN to lock my screen, so I cannot access my smartphone anymore in the usual way. Also the home button does not work anymore and the camera takes a lot of time to start.
Restoring factory default settings does not work, because the PIN code is also required in that case.
Does anyone have an idea what to do?
Full repair with SUS?
robogo1982 said:
Full repair with SUS?
Click to expand...
Click to collapse
What does SUS mean?
xperiazuser said:
What does SUS mean?
Click to expand...
Click to collapse
Sony Update Service
shadowboy23 said:
Sony Update Service
Click to expand...
Click to collapse
Thanks, how does a full repair work? Can I do that via my PC or do I have to send the phone to Sony?
xperiazuser said:
Thanks, how does a full repair work? Can I do that via my PC or do I have to send the phone to Sony?
Click to expand...
Click to collapse
Download the SUS and run it http://www.sonymobile.com/gb/tools/update-service/. Follow the prompts and it will reflash the ROM. All data and settings will be lost though.
It worked..
Thanks a lot for the hint, using SUS worked well! My data is lost, but that doesn't matter so much...

[Q] How to roll rooted Z back to original state? (TRICKY)

Hi,
my Xperia Z got damaged and I need to ship it back for service repair. But I already rooted it so I can't apply my guarantee atm. So my question is how to roll it back to the original state that nobody can find out? The problem I am having is that half of my display got cracked (itself - seriously!) and is not responding to any touches (just right half). So after I turn on my phone I am obviously stucked on my own maze lock unable to unlock it. Also I am not able to log in via my google account to prevent the maze lock (can type but the crack is near the button Send so I am not able to send my credentials). Rotating the display doesn't help either. Luckily, I installed CWM recovery which uses only hardware buttons so I should be able to use WIPE DATA/FACTORY RESET option which will wipe the maze lock so I should be able to connect it via Sony Companion. But then I am not sure if I would be able to roll it back to the original state after. I don't know what would WIPE DATA/FACTORY RESET do to root and CWM. Is Sony Companion able to repair/restore my phone to the very original state? Would CWM still be installed on the phone? Would I have a root?
Here is a list of things I did with my Xperia so far after rooting:
- Uninstalled Sony Movies app by Titanium Backup (I didn't backup my phone before - stupid).
- Upgraded to SuperSU Pro (don't think it matters)
- Installed CWM
- Flashed [SOUNDMOD]PureXAudio (I am still able to revert this via CWM and and the stock audio flash)
So I am looking for a best way to restore my phone to the original state before I will send it to the service. My phone is from Japan if it matters to kernel or firmware. If you would suggest me to use some kernel/firmware could you provide me a link please?
Thanks in advance!!!
Not tricky at all
Rooting does not invalidate your warranty. But if you are outside of Japan, and your phone is japanese, you won't be covered by warranty anyway.
If you still wanna get the phone back to original, just flash with Sony Update Service. If SUS detects modified software and refuses to flash, which it probably will, you always could flash with flashtool.
Flashing will bypass the pattern unlock and rewrite everything back to stock.
If there is important info you might wanna save before flashing, connect a mouse to the Xperia Z and use it to unlock the pattern.
Rooting does not invalidate your warranty.
Click to expand...
Click to collapse
Are you sure about this statement? I've always read it MIGHT affect a warranty.
But if you are outside of Japan, and your phone is japanese, you won't be covered by warranty anyway.
Click to expand...
Click to collapse
Why? My phone was ordered from Japan, came from Hong Kong, was delivered to UK by my gf and will go back the same way...
If you still wanna get the phone back to original, just flash with Sony Update Service. If SUS detects modified software and refuses to flash, which it probably will, you always could flash with flashtool.
Click to expand...
Click to collapse
How can I flash via flashtool? Where can I get kernel/firmware?
If there is important info you might wanna save before flashing, connect a mouse to the Xperia Z and use it to unlock the pattern.
Click to expand...
Click to collapse
I do not posses a mouse with micro USB
Are you sure about this statement? I've always read it MIGHT affect a warranty.
Click to expand...
Click to collapse
Yes. Taken many rooted Xperia devices to service.
Why? My phone was ordered from Japan, came from Hong Kong, was delivered to UK by my gf and will go back the same way...
Click to expand...
Click to collapse
OK, I thought you were taking your phone to a local Sony Service. Warranty is only valid on the country the phone was bought.
How can I flash via flashtool? Where can I get kernel/firmware?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2275632
I do not posses a mouse with micro USB
Click to expand...
Click to collapse
USB OTG cable comes in handy.
If warranty is denied, claiming user neglect, then root doesn't matter - you will have to pay. If they believe screen cracked by itself and honor warranty, then root also doesn't matter as rooting won't crack the screen
Sent from my C6603 using xda app-developers app
mrzzzak said:
Hi,
my Xperia Z got damaged and I need to ship it back for service repair. But I already rooted it so I can't apply my guarantee atm. So my question is how to roll it back to the original state that nobody can find out? The problem I am having is that half of my display got cracked (itself - seriously!) and is not responding to any touches (just right half). So after I turn on my phone I am obviously stucked on my own maze lock unable to unlock it. Also I am not able to log in via my google account to prevent the maze lock (can type but the crack is near the button Send so I am not able to send my credentials). Rotating the display doesn't help either. Luckily, I installed CWM recovery which uses only hardware buttons so I should be able to use WIPE DATA/FACTORY RESET option which will wipe the maze lock so I should be able to connect it via Sony Companion. But then I am not sure if I would be able to roll it back to the original state after. I don't know what would WIPE DATA/FACTORY RESET do to root and CWM. Is Sony Companion able to repair/restore my phone to the very original state? Would CWM still be installed on the phone? Would I have a root?
Here is a list of things I did with my Xperia so far after rooting:
- Uninstalled Sony Movies app by Titanium Backup (I didn't backup my phone before - stupid).
- Upgraded to SuperSU Pro (don't think it matters)
- Installed CWM
- Flashed [SOUNDMOD]PureXAudio (I am still able to revert this via CWM and and the stock audio flash)
So I am looking for a best way to restore my phone to the original state before I will send it to the service. My phone is from Japan if it matters to kernel or firmware. If you would suggest me to use some kernel/firmware could you provide me a link please?
Thanks in advance!!!
Click to expand...
Click to collapse
just flash the orginal firmware via flashtool
rooting your phone does not void your warranty .. unlocking the bootloader do

[Q] No calling, no texting, everything else works

Hi everyone!
I bought recently a new galaxy s advanced and for some weird reason i can't make calls, can't text and can't receive anything. But i can unlock my sim without any problem and i can use mobile internet.
I had first the original gingerbread rom (i9070XXLK2), rupgraded it to 4.1.2 jelly bean(i9070XXLQE), rooted it, upgraded the kernel to this one: http://forum.xda-developers.com/showthread.php?t=2140597 and after that tried a cyanogen rom(this one => http://forum.xda-developers.com/showthread.php?t=2497660 ), went after the cyanogen back to the 4.1.2 but nothing works.
atm it is running original 4.1.2 rooted and cwm.
I also tried galaxSim but it doesn't support the galaxy s advanced, also the *#simlock# thing does not work. I am not sure there is a simlock on the phone because mobile internet works.
If you need more info just ask! Not really sure what information you need to know.
I have no idea what to do now, i hope some1 can help me.
samcool55 said:
Hi everyone!
I bought recently a new galaxy s advanced and for some weird reason i can't make calls, can't text and can't receive anything. But i can unlock my sim without any problem and i can use mobile internet.
I had first the original gingerbread rom, upgraded it to 4.1.2 jelly bean and after that tried a cyanogen rom, but none of them works.
I also rried galaxSim but it doesn't support the galaxy s advanced, also the *#simlock# thing does not work. I am not sure there is a simlock on the phone because mobile internet works.
I have no idea what to do now, i hope some1 can help me.
Click to expand...
Click to collapse
You must do Factory reset when you change ROM. Do it now.
Do you have I9070 or I9070P? On CM you do not have network unless you change tee folder if your phone is I9070P.
shut_down said:
You must do Factory reset when you change ROM. Do it now.
Do you have I9070 or I9070P? On CM you do not have network unless you change tee folder if your phone is I9070P.
Click to expand...
Click to collapse
I have factory resetted it 3 or 4 times (after every rom flash).
It's an I9070, not the P one.
If some1 tries to call me they hear an automated message tape thing that says my number is blocked and i need to call my provider.
I did call my provider and there is nothing blocking my number or the phone.
When i put my sim in another phone everything works fine so the issue must be in the phone itself.
Thanks for trying to help :highfive:
samcool55 said:
I have factory resetted it 3 or 4 times (after every rom flash).
It's an I9070, not the P one.
If some1 tries to call me they hear an automated message tape thing that says my number is blocked and i need to call my provider.
I did call my provider and there is nothing blocking my number or the phone.
When i put my sim in another phone everything works fine so the issue must be in the phone itself.
Thanks for trying to help :highfive:
Click to expand...
Click to collapse
Try to put some other SIM in phone. See what happens then. And did you wipe dalvik cache too? Try that.
Sent from my GT-I9070 using Tapatalk
shut_down said:
Try to put some other SIM in phone. See what happens then. And did you wipe dalvik cache too? Try that.
Sent from my GT-I9070 using Tapatalk
Click to expand...
Click to collapse
I tried 3 different SIM's but all from the same provider, i am going to visit a friend tomorrow to lend his SIM (he has another provider). I wiped dalvik cache every time i factory resetted it (after every rom flash)
Is it possible there is a piece of hardware in the phone blocking the calls and the messages?
Found out something new, if i do phone (the app) => call settings => additional settings, i get a message saying "network or sim card error".
I am searching for an hour now for a fix but i can't find anything. I will keep searching for another couple of hours, i really want to fix this.
samcool55 said:
I tried 3 different SIM's but all from the same provider, i am going to visit a friend tomorrow to lend his SIM (he has another provider). I wiped dalvik cache every time i factory resetted it (after every rom flash)
Is it possible there is a piece of hardware in the phone blocking the calls and the messages?
Found out something new, if i do phone (the app) => call settings => additional settings, i get a message saying "network or sim card error".
I am searching for an hour now for a fix but i can't find anything. I will keep searching for another couple of hours, i really want to fix this.
Click to expand...
Click to collapse
Are you sure it is not locked to some provider?
shut_down said:
Are you sure it is not locked to some provider?
Click to expand...
Click to collapse
I don't know, as far i can see there is no sign of a provider/region lock. During boot no logo from a provider, sim can be unlocked when it asks for my PIN.
I tried to figure out if there is a simlock with *#SIMLOCK# but the code does not work. Any idea how i can see if there is a sim-lock?
samcool55 said:
I don't know, as far i can see there is no sign of a provider/region lock. During boot no logo from a provider, sim can be unlocked when it asks for my PIN.
I tried to figure out if there is a simlock with *#SIMLOCK# but the code does not work. Any idea how i can see if there is a sim-lock?
Click to expand...
Click to collapse
I am not sure where you can look for that. And you bought from store or? You can go there and ask them maybe what is the problem. You have warranty?
shut_down said:
I am not sure where you can look for that. And you bought from store or? You can go there and ask them maybe what is the problem. You have warranty?
Click to expand...
Click to collapse
I bought it from an auction, a phone shop went bust and they sold thousands of phones. They had over 20 shops and they were not promoting a provider.
it was brand new in a sealed box and as far as i know i don't have warranty.
Is there a place to check if there is still a warranty on the phone?
EDIT: just checked and i have still warranry (produced at oktober 2012) but the problem i have now is, i flashed it a couple of times, isn't my warranty ruined now?
samcool55 said:
I bought it from an auction, a phone shop went bust and they sold thousands of phones. They had over 20 shops and they were not promoting a provider.
it was brand new in a sealed box and as far as i know i don't have warranty.
Is there a place to check if there is still a warranty on the phone?
Click to expand...
Click to collapse
I am not sure how is it in your country about that. You can go to some service center to see if the phone is locked to some carrier.
I just tried to check the binary counter, but as far as i can see it didn't move during the flashes and looks original
When i go in download mode i get this:
Odin mode
Product name: GT-I9070
Custom binary download: no
current binary: samsung official
I think this means it got still warranty?
If it is, i'm going to put back jelly bean on it and try to send it back to samsung, is there a chance they will fix it and won't find out i messed with it?
samcool55 said:
I just tried to check the binary counter, but as far as i can see it didn't move during the flashes and looks original
When i go in download mode i get this:
Odin mode
Product name: GT-I9070
Custom binary download: no
current binary: samsung official
I think this means it got still warranty?
If it is, i'm going to put back jelly bean on it and try to send it back to samsung, is there a chance they will fix it and won't find out i messed with it?
Click to expand...
Click to collapse
Yes, just go back to JB and you are good to go. And you can uninstall app that need root if you have any.
shut_down said:
Yes, just go back to JB and you are good to go. And you can uninstall app that need root if you have any.
Click to expand...
Click to collapse
Thanks for the help, just switched back to JB (stock version of course) checked the download screen again and it's still good,
No root stuff on the phone anymore, eveything looks how it's suppose to i think
requested to rma the phone and it will be sent tomorrow.
i hope they fix it! Again thanks for the help! :highfive:
Sad news, the phone is back from RMA and there is a simlock on it, but the problem is i can't find a method to remove it 4 free (don't want to pay even more for the damn thing). I am going to a shop from the original carrier over a couple of days(i know which carrier simlocked the crap out of it and they have shops not really far from here) but i am not sure they unlock it for free, and tbh the people that work there probably have no clue how to do it, so i don't have a lot of hope for that so i want to try it first myself if that's possible, but i tried already a couple of things and none of them works. Anyone an idea how i can remove it?
samcool55 said:
Sad news, the phone is back from RMA and there is a simlock on it, but the problem is i can't find a method to remove it 4 free (don't want to pay even more for the damn thing). I am going to a shop from the original carrier over a couple of days(i know which carrier simlocked the crap out of it and they have shops not really far from here) but i am not sure they unlock it for free, and tbh the people that work there probably have no clue how to do it, so i don't have a lot of hope for that so i want to try it first myself if that's possible, but i tried already a couple of things and none of them works. Anyone an idea how i can remove it?
Click to expand...
Click to collapse
I did not see anyone that unlocked sgsa here on the forum… And I did not see any guide about it for our device.
Sent from my GT-I9070 using Tapatalk
shut_down said:
I did not see anyone that unlocked sgsa here on the forum… And I did not see any guide about it for our device.
Sent from my GT-I9070 using Tapatalk
Click to expand...
Click to collapse
I was afraid of that, thanks to confirm. Went to the carrier which locked the phone and they said it is illegal to unlock it, which isn't true of course (checked it everywhere and it is legal) I will find a way to fix it with the carrier, thanks for the help.

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