[Q] Sprint Moto X displaying "invalid SIM" - Moto X Q&A

I have a Sprint moto X that was a gift from someone in the US, all my local SIMs that I've inserted are displaying "invalid SIM" and it's not asking for any unlock code either, do anyone know what's wrong and possible solution. Thanks

The phone is simlocked and does not prompt for an unlock card like a GSM phone. I believe only Sprint can unlock it.

I think Sprint requires a device to be active for 90 days on their service before it can he unlocked. You can try calling though. The only CDMA carrier in the US that sells LTE devices that are already GSM unlocked is Verizon.

19Interpol said:
I think Sprint requires a device to be active for 90 days on their service before it can he unlocked. You can try calling though. The only CDMA carrier in the US that sells LTE devices that are already GSM unlocked is Verizon.
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okay, I'll try and contact Sprint

Related

[Q] next steps with my moto X

I am a Rodgers subscriber and have purchased a used Sprint Moto X. I have unlocked it so I could just put in a SIM and go. Is this my best option or should/can I flash this with custom firmware, updated Sprint firmware (KitKat), or switch over to Rogers firmware. Any other Sprint Moto X users in Canada out there? Current software is 161.44.32.ghost_Sprint.en.US
Domenic
domenictroilo said:
I am a Rodgers subscriber and have purchased a used Sprint Moto X. I have unlocked it so I could just put in a SIM and go. Is this my best option or should/can I flash this with custom firmware, updated Sprint firmware (KitKat), or switch over to Rogers firmware. Any other Sprint Moto X users in Canada out there? Current software is 161.44.32.ghost_Sprint.en.US
Domenic
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Were you able to sim unlock your Sprint Moto X ?? How did you do that?
bacard1 said:
Were you able to sim unlock your Sprint Moto X ?? How did you do that?
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I was under the impression that the unlock of the phone would allow any SIM to be put in. The point of unlocking the phone would be to allow a person to take a phone and use it with any other provider. I do not have the right size SIM to put in but the phone is connected to the Rodgers network right now and I can dial 911 (emergency dial). It could be that I do not understand the definition of unlock and now have a phone I can still only use with Sprint.....
Domenic
domenictroilo said:
I was under the impression that the unlock of the phone would allow any SIM to be put in. The point of unlocking the phone would be to allow a person to take a phone and use it with any other provider. I do not have the right size SIM to put in but the phone is connected to the Rodgers network right now and I can dial 911 (emergency dial). It could be that I do not understand the definition of unlock and now have a phone I can still only use with Sprint.....
Domenic
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If you went to the Motorola site and did their unlock procedure.... Then you unlocked the boot loader. That won't let you use the phone on another carrier. Unlocking boot loader would be done with fast boot.
If you sim unlocked....you would have had a code from sprint....or somewhere, and when you put the other carrier sim card in....it would ask you for a code, and you would enter the code.
What exactly did you do???
Just the bootloader, should have done more research. There are sites that suggest for a small fee the sim can be unlocked. Can they unlock sprint phones or am I going to have to sell it?
domenictroilo said:
Just the bootloader, should have done more research. There are sites that suggest for a small fee the sim can be unlocked. Can they unlock sprint phones or am I going to have to sell it?
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Click to collapse
I may be wrong, but since there's an unlock sprint sim bounty thread....I am pretty sure those sites can't unlock sprint moto x's.
Sorry!!!
No the bounty threads are to unlock the bootloader. As for Sim unlocking, I don't know anything about it related to CDMA network.
According to Wikipedia, Rogers is a GSM network. Sprint is a CDMA network. Therefore the Sprint Moto X will not work with Rogers, unless I'm missing something. There is an exception that Verizon phones are world phones which mean they support CDMA, but their newer phones also have the radio to support GSM, which means their phone are GSM unlocked to work for GSM networks outside of US (from what I understand they prevent it from working with GSM carriers within US unless you sim unlock it).
Sorry but the Sprint Moto X won't work with Rogers network. You just need to buy a GSM unlocked Moto X (xt1053) and stick the sim in, then enter the Rogers APN information. You can also get an unlocked ATT Moto X (xt1058) or presumably a Verizon Moto X.
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eksasol said:
No the bounty threads are to unlock the bootloader. As for Sim unlocking, I don't know anything about it related to CDMA network.
According to Wikipedia, Rogers is a GSM network. Sprint is a CDMA network. Therefore the Sprint Moto X will not work with Rogers, unless I'm missing something. There is an exception that Verizon phones are world phones which mean they support CDMA, but their newer phones also have the radio to support GSM, which means their phone are GSM unlocked to work for GSM networks outside of US (from what I understand they prevent it from working with GSM carriers within US unless you sim unlock it).
Sorry but the Sprint Moto X won't work with Rogers network. You just need to buy a GSM unlocked Moto X (xt1053) and stick the sim in, then enter the Rogers APN information. You can also get an unlocked ATT Moto X (xt1058) or presumably a Verizon Moto X.
sent via tapatalk
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Click to collapse
Bounty threads are all the rage for the X.
http://forum.xda-developers.com/showthread.php?t=2729744
Sprint phones can't be sim unlocked. So buying one to use on another carrier isn't really an option.
kj2112 said:
Bounty threads are all the rage for the X.
http://forum.xda-developers.com/showthread.php?t=2729744
Sprint phones can't be sim unlocked. So buying one to use on another carrier isn't really an option.
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You say that buying Sprint Moto X isn't option but there is some way to unlock Moto X because there is solutions for Sprint HTC One, Sprint LG G2, Sprint Galaxy S4 and etc so it's don't be hard to make solution to unlock Sprint Moto X too so maybe there could be found developers who will do it I have hope.
P.S. and one news I PM ysabxe for information progress on this project but he say that this thread is not actual for him more I thin cause nobody send him that files what he needed for unlock he need already unlocked Moto X TWRP backup.
eksasol said:
No the bounty threads are to unlock the bootloader. As for Sim unlocking, I don't know anything about it related to CDMA network.
According to Wikipedia, Rogers is a GSM network. Sprint is a CDMA network. Therefore the Sprint Moto X will not work with Rogers, unless I'm missing something. There is an exception that Verizon phones are world phones which mean they support CDMA, but their newer phones also have the radio to support GSM, which means their phone are GSM unlocked to work for GSM networks outside of US (from what I understand they prevent it from working with GSM carriers within US unless you sim unlock it).
Sorry but the Sprint Moto X won't work with Rogers network. You just need to buy a GSM unlocked Moto X (xt1053) and stick the sim in, then enter the Rogers APN information. You can also get an unlocked ATT Moto X (xt1058) or presumably a Verizon Moto X.
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Don't trust Wikipedia. Just like the verizon X, the sprint X supports at least quad band gsm for global roaming, which are the same gsm frequencies also used in North America. (I haven't looked into the other frequencies the sprint x supports).
The problem comes in that the Sprint X is sim locked to only use their Sims. You can only get the sim unlock code from sprint directly, no 3rd party sellers seem to have them. Sprint will only give it if you are a current customer, with the X active on your line, and other condiitions are met.... So if you buy a used Sprint Moto X that hasn't been sim unlocked, you are screwed. But if you buy one that has been sim unlocked, you'll be able to get at least basic gsm.
---------- Post added at 07:42 AM ---------- Previous post was at 07:35 AM ----------
MrSaba said:
You say that buying Sprint Moto X isn't option but there is some way to unlock Moto X because there is solutions for Sprint HTC One, Sprint LG G2, Sprint Galaxy S4 and etc so it's don't be hard to make solution to unlock Sprint Moto X too so maybe there could be found developers who will do it I have hope.
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Click to collapse
Because other phones can, you must be able to on X.... Unfortunately that is faulty logic.
For whatever reason, the only way to sim unlock a Sprint Moto X has been to be a current Sprint customer and get the code from them. For all the posts on XDA asking for Sprint X sim unlock code for those who are no longer Sprint customers, no one has found a way. None of the 3rd party code sellers have a way.
Because other phones can, you must be able to on X.... Unfortunately that is faulty logic.
For whatever reason, the only way to sim unlock a Sprint Moto X has been to be a current Sprint customer and get the code from them. For all the posts on XDA asking for Sprint X sim unlock code for those who are no longer Sprint customers, no one has found a way. None of the 3rd party code sellers have a way.
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If you are active user look unlocking steps there is always used omadm.apk on Sprint HTC one and Sprint LG G2 so there is way to unlock Sprint X too but need already sprint customer who already have unlocked their Sprint X and need files from already unlocked Sprint X ysabxe was asking make backup and link it on dropbox or some cloud but nobody did it. so it doesn't mean that it is impossible to unlock Sprint X
MrSaba said:
If you are active user look unlocking steps there is always used omadm.apk on Sprint HTC one and Sprint LG G2 so there is way to unlock Sprint X too but need already sprint customer who already have unlocked their Sprint X and need files from already unlocked Sprint X ysabxe was asking make backup and link it on dropbox or some cloud but nobody did it. so it doesn't mean that it is impossible to unlock Sprint X
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Again, you're assuming the same method and software used to SIM unlock phones by other makers is how its done on the X too.
While it may not be impossible, I would say its improbable... The X has been out since August yet with all the requests by those looking to SIM unlock the Sprint X, as of today, no one has posted a way to do it, other than be an active sprint customer and request the code from them.

[Q] Help! Sim unlocked but doesn't work with domestic carriers (ATT, Airvoice)

I followed the instructions and successfully sim unlocked my new Sprint M8. However, it doesn't seem to work with domestic GSM carriers like ATT or Airvoice. I did change to GSM mode, but either no network is picked up or it still reports an invalid sim card. What should I do?
SIM unlocking only works for international use.
Magnum_Enforcer said:
SIM unlocking only works for international use.
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That is really unfortunate. I have seen some folks in this forum managed to get their unlocked phones to work with US Tmobile and others. How did they manage to do so?
Invalid sim popped on my phone when it was simlocked.(international GSM)
Did you try QPST to make sure US gsm bands are unlocked?

Gsm network says my Moto x is locked, old cdma network says its unlocked?

I'm trying to activate my Moto x second gem on cricket, but they say it's locked. The old network it was on was us cellular so I called them for the unlock code but they say it's already unlocked. Any way around this? I need an unlock code to use it on cricket. I'm wondering if the problem is because cricket uses gsm and U.S. Cellular uses cdma.
zilar1 said:
I'm trying to activate my Moto x second gem on cricket, but they say it's locked. The old network it was on was us cellular so I called them for the unlock code but they say it's already unlocked. Any way around this? I need an unlock code to use it on cricket. I'm wondering if the problem is because cricket uses gsm and U.S. Cellular uses cdma.
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If it's unlocked it should work just fine. Call u.s. cellular again and ask for the gsm unlock code.
Sent from my XT1095 using Tapatalk
AGISCI said:
If it's unlocked it should work just fine. Call u.s. cellular again and ask for the gsm unlock code.
Sent from my XT1095 using Tapatalk
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U.S. Cellular won't give me an unlock code because they say it's unlocked and there's nothing they can do. I found out that the phone was originally on republic wireless, the fcc stamp says the model is xt1094. That being said, I have no idea how the previous owner got it to work on us cellular as republic wireless phones use hybrid calling software that doesn't work with other carriers. Either way, the sim is still locked and it's stuck on us cellular when it shouldn't be (according to them).
zilar1 said:
U.S. Cellular won't give me an unlock code because they say it's unlocked and there's nothing they can do. I found out that the phone was originally on republic wireless, the fcc stamp says the model is xt1094. That being said, I have no idea how the previous owner got it to work on us cellular as republic wireless phones use hybrid calling software that doesn't work with other carriers. Either way, the sim is still locked and it's stuck on us cellular when it shouldn't be (according to them).
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If that is the case, you need the gsm unlock code from republic wireless.
Sent from my XT1095 using Tapatalk

Question about Using an Unlocked Sprint LG G6 on Tmobile

Hello XDA,
Do we know if we are able to flash the firmware of another carriers to the LG G6? I remember we were able to do that with the S6/S7 so that Wifi Calling and VoLTE would be fixed for users on Tmobile using an unlocked phone (Sprint unlocked phone etc). Since they had the same physical hardware.
I'll be getting a Sprint LG G6 from my job but I have tmobile, I can get it unlocked thats not a problem, but I need Wifi Calling to work. Has anyone tried to flash another carriers firmware on their LG G6 // do we know if they are the same hardware wise? Thanks in advance guys!
Is Sprint using GSM now?
skywalkr2 said:
Is Sprint using GSM now?
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The devices have been GSM capable since the S3. NVTOOLs usually has some flags you can flip to enable the bands/radio. Of course it needs to be clean ESN with Sprint, and internationally unlocked from Sprint.
Does any one know what i need to do to get my sprint lg g6 working on other carriers sprint says its unlocked but when i put at&t sim card in it does not register
Bigken5508 said:
Does any one know what i need to do to get my sprint lg g6 working on other carriers sprint says its unlocked but when i put at&t sim card in it does not register
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Click to collapse
Did Sprint just say it's unlocked or did they give you a code? From what I know they are suppose to give an unlock codes for Android devices and for iPhones they just unlock them. Your phone is suppose to prompt you when you put a different carrier SIM in and once you out that code in your permanent unlocked.
Can anyone second this?
I wouldn't trust Sprint. They need to give you the unlock code. I found someone to pay to do it. There are very few.

CDMA unlock Verizon Note 8 for Sprint?

Is there such a thing as CDMA unlocking? Samsung said that it is carrier-locked to Verizon. Verizon said they no longer lock phones. I could not get it activated on Sprint. They do not accept the IMEI.
Is there any way to make it working on Sprint? Please help. Got stuck with a phone that can not be used. Thanks
f2000sa said:
Is there such a thing as CDMA unlocking? Samsung said that it is carrier-locked to Verizon. Verizon said they no longer lock phones. I could not get it activated on Sprint. They do not accept the IMEI.
Is there any way to make it working on Sprint? Please help. Got stuck with a phone that can not be used. Thanks
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Click to collapse
Verizon phones are all carrier unlocked. I'm using a Verizon Note 8 on T-Mobile right now.
Couple questions:
1. Have you double checked to make sure the IMEI is clean and clear? If its blacklisted on Verizon, it won't work on any US carrier.
2. Do you have a nano SIM from Sprint that's already activated?
3. Have you tried flashing either the unlocked firmwareor the Sprint firmware on it?
Thanks, Mr. Orange645
The phone was bought brand new a month ago from Best Buy , and used on Verizon for a month. Phone paid off and no contract. IMEI should be clean. I did a check on Ting with the IMEI , and it can be used for GSM.
I have two nano sims from Sprint, both activated and un-activated. The problem is that Sprint can not add the IMEI to their system. I called Samsung and gave the IMEI, and was told that it is carrier-locked to Verizon. I wonder whether there is way to do CDMA unlocking.
I did not try to flash unlocked ROM. I think that IMEI on sprint network is the first step.
So you have a nano SIM that's already activated with Sprint? It's in a Sprint phone right now and has service?
If So, put the activated SIM in your Note 8 and see if you have service.
Sprint shouldn't have to activate your phone, just the Sim. That's how you can buy the Unlocked version from Samsung.com and stick your Sprint SIM in it and have service.
Sprint uses CDMA, and have to add the IMEI to their system to make it work. Also tried the activated sim, with no luck.
There is no "CDMA unlocking," it's either carrier unlocked or it's not. And ALL Verizon LTE Devices are Carrier unlocked.
f2000sa said:
Is there such a thing as CDMA unlocking? Samsung said that it is carrier-locked to Verizon. Verizon said they no longer lock phones. I could not get it activated on Sprint. They do not accept the IMEI.
Is there any way to make it working on Sprint? Please help. Got stuck with a phone that can not be used. Thanks
Click to expand...
Click to collapse
Have you tried simply factory resetting the device first and then booting up for the first time with the activated Sprint sim in.
Maybe try flashing Sprint firmware?
IMEI is hard-coded. For CDMA, it must be added into Sprint systems. Unless GSM, only a SIM is necessary.
Did Sprint not provide some sort of reason/explanation as to why they are unable to add the IMEI? If they can't do it, surely they can tell you why.
CDMA networks are finicky -- Sprint's in particular -- when it comes to bringing over other carrier devices (even ones with compatible hardware). Some good info in here:
https://www.whistleout.com/CellPhon...y-verizon-sprint-phone-on-a-different-network
f2000sa said:
IMEI is hard-coded. For CDMA, it must be added into Sprint systems. Unless GSM, only a SIM is necessary.
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Click to collapse
I believe someone is giving you false information. You should be able to place an activated SIM card into the phone and start using it. That's how the unlocked Pixel, Pixel XL, Pixel 2, Pixel 2 XL, Galaxy S8, Galaxy S8+, and Note 8 all work. You buy them unlocked and use them on whichever carrier you want, including Sprint. That's how my Nexus 6 worked on Verizon, before I switched to T-Mobile. Verizon also uses CDMA, and they didn't have to add any IMEI into their system. You just put the activated SIM into the phone.
I could take a Verizon SIM and put it into my T-Mobile S8+ right now, and it would activate and get service.
But to answer your original question again, THERE IS NO SUCH THING AS CDMA UNLOCKING. The phone is either carrier unlocked, or its not. And the Verizon Note 8 is 100% carrier unlocked.
I beginning to suspect you bought a Note 8 with a bad IMEI, if you got it used.
EDIT: I MAY BE WRONG (don't tell my wife, she never hears me say that)
After doing some research on Reddit, it looks like others ran into the same issue as you. The unlocked version and the Sprint version will work, but none of the other carrier Note 8s are eligible for BYOD. Which is stupid, since they are all exactly the same hardware.
I'd try this:
Use ODIN to flash either the Unlocked 950U1 firmware, or the Sprint 950U firmware. Then place the Sprint SIM card in the phone to see if it activates upon start up. If it doesn't then you may be hosed. If that's the case, sign up for T-Mobile. LOL.
Thanks all for the useful information and help. The error they encountered is that they could not load the ESN to the Sprint PLBL database. They got error like incompatible, or unsupported device etc.
Sprint will not add other carries phone to their system. If IMEI is from Verizon it will never work with active or inactive SIM. Only way if it was factory unlocked phone bought from Samsung.
Did anyone find a solution to this? Moved to Sprint BYOD two days ago with my Verizon note8 and it won't work. The phone keeps asking for a Verizon since. I am at second Sprint repair center as I type this. Please tell me it can be fixed. Thanks.
I am in the same boat, Paid off my wife's Iphone7+ and my Note 8 with Verizon and then tried to BYOD with sprint and they are unable to activate. Verizon informed me that their devices are 100% not locked and Sprint has no clue.
You could try other carriers like straightalk or tmobile maybe even metro pcs but it will not work with sprint. They are a pain and don't allow other carrier phones on their network.
I purchased a Verizon Note 8 , which was paid off and unlocked. Successfully activated on Sprint using my existing Active Sprint sim card.
Everything looks good, just one major issue, I am stuck with 3G internet. Still not able to get 4G LTE on Sprint.
[/COLOR]
OriyaGuru said:
I purchased a Verizon Note 8 , which was paid off and unlocked. Successfully activated on Sprint using my existing Active Sprint sim card.
Everything looks good, just one major issue, I am stuck with 3G internet. Still not able to get 4G LTE on Sprint.
Click to expand...
Click to collapse
you need to enter sprints apn bro then you will have 4G.
I have the reverse issue. I have the opportunity to get a good deal on a Sprint Note 8, but I want to use it on Verizon. Assuming the device is not blacklisted, would there be any issue with this? Buying a sprint-branded phone and using it on Verizon's CDMA network? Are all the bands the same? I get 3 checkmarks on willmyphonework.com (but they didn't have the Note 8 yet, just the Note 7)

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