Moto x MMS problems on ATT? - Moto X Q&A

So, quick backstory:
got my moto x, loved every part of it except the battery life which was in my opinion pretty sub par. Did some looking around, lots of reports of 4.4 ruining battery life for some people.
So I flashed 4.2.2 (the first OTA with camera I think, file name was ATT_XT1058_4.2.2-13.9.0Q2.X-116-X-17-54_CFC_1FF.xml.zip).*
I god damn love this thing now, battery life is superb and everything else is just as good (cept I miss the 4.4 launcher with the fade out nav bars, but oh well).
However today I discovered a problem. I can't send or receive pictures (more generally anything mms it seems). I've got signal (LTE, more specifically), and SMS/calls work fine.
Tried having a look at the APN settings, but it wont let me edit them anyway, they're greyed out.
That more or less leaves me out of ideas, anyone familiar with this problem?
*I had a hell of a time getting the flash to work. rsdlite 6.1.5 kept giving me an error "unknown adb command: getvar". some googling led to deleting this line in the .xml file
<step operation="getvar" var="max-download-size" />
after which it worked, but then rsdlite got to the "rebooting" phase and hung there. the phone rebooted and was working fine and like hey dude set me up we're good, so I just unplugged it and went.

wondering if maybe taking the 4.4 OTA update would fix it, though if it causes my battery life to suffer again that'll suck.

If the APN settings are wrong you can create a new one rather than changing the old one.

I'm using the T-Mobile variant on AT&T and had trouble sending/receiving MMS when I first got up and running. Had 4G LTE, everything worked, except MMS.
Create a new APN setting as the previous poster suggested. Could be all you need to do is change the MMS port to '8080' instead of '80'. These are my APN settings that work for me:
Name: AT&T PHONE
APN: phone
Proxy: Not Set
Port: Not Set
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 8080
MCC: 310
MNC: 410
Authentication Type: Not Set
APN type: default,supl,mms,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: None
Like I said, with these settings, I have no issues with MMS and get 4G LTE.

Thanks for the advice guys. Sadly I can't seem to do...anything actually, related to apns. The existing ones are greyed out when I click on them, and while I can make a new one, it won't save, I click save and nothing happens, back button won't work and when I go back into the menu via settings its not there
Any suggestions?
Edit: I made one with a bogus name and then it let me save it, I've since changed it to match the settings offered here (thank you) but still no dice

So turns out hangouts has its own APN settings menu for MMS. Changed the port in there to 8080 and now it works.feel kinda silly bit hey at least its good now lol.
Thanks guys

youwonder said:
So turns out hangouts has its own APN settings menu for MMS. Changed the port in there to 8080 and now it works.feel kinda silly bit hey at least its good now lol.
Thanks guys
Click to expand...
Click to collapse
Awesome man. That was one of the first tricks i tried -- just changing the port to 8080. Once you create a new APN setting, there's a radio button you have to highlight on the right side to select it. it's kind of hard to see, if you can even see it at all. Perhaps that's why you thought you couldn't save it? Either way, glad you found an alternative fix for yourself within hangouts.

Related

MMS not working? look here!

my mms wasNT working either. i had installed cyanogen 4.0.2... it worked at first, but a couple days later it just stopped and got pretty random, but mostly just plain not working. so i came back here and looked around and this is what i found:
1.
""It seems I may have fixed my MMS, as I've just been able to receive 3 in a row when in the past, I didn't receive ANY. I went into the "Mobile Networks" settings on my phone, then went to "Network Operators," and selected "Select automatically," which said it "registered" me. After doing this, I'm able to receive MMS messages. I have no idea WHY, but I am..""
2.
""APN settings
Name: T-Mobile US
APN: epc.tmobile.com
proxy: not set
port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: 216.155.165.050
MMS Port: 8080
MMC: 310
MNC: 260
APN type: not set""
the first one worked for me! i havent tried the other one so idk if it works, but im just giving possible solutions, that have worked for other people.
[this is mostly to fix your mms problems if it got weird or stopped working after getting cyanogen 4.0.2.]
roadrunnerx7 said:
my mms wasNT working either. i had installed cyanogen 4.0.2... it worked at first, but a couple days later it just stopped and got pretty random, but mostly just plain not working. so i came back here and looked around and this is what i found:
1.
""It seems I may have fixed my MMS, as I've just been able to receive 3 in a row when in the past, I didn't receive ANY. I went into the "Mobile Networks" settings on my phone, then went to "Network Operators," and selected "Select automatically," which said it "registered" me. After doing this, I'm able to receive MMS messages. I have no idea WHY, but I am..""
2.
""APN settings
Name: T-Mobile US
APN: epc.tmobile.com
proxy: not set
port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: 216.155.165.050
MMS Port: 8080
MMC: 310
MNC: 260
APN type: not set""
the first one worked for me! i havent tried the other one so idk if it works, but im just giving possible solutions, that have worked for other people.
[this is mostly to fix your mms problems if it got weird or stopped working after getting cyanogen 4.0.2.]
Click to expand...
Click to collapse
Hey is this with the T-mobile Data Plan or no? Cuz my mms used to work without the data plan and it stopped working like around May or so..
neither of these methods worked for me... any ideas?
pkrattu said:
Hey is this with the T-mobile Data Plan or no? Cuz my mms used to work without the data plan and it stopped working like around May or so..
Click to expand...
Click to collapse
it says tmobile... so im guessing yes? i honestly dont know..
alexjzim said:
neither of these methods worked for me... any ideas?
Click to expand...
Click to collapse
sorry dont know =/ might be an app problem. one time that handcent app screwed mine up, i just called 611 and the fixed it. but that was before i rooted

STRAIGHT TALK SIM APN SETTINGS (AT&T BASED, NOT T-Mobile)

I know this thread is old as hell, but to new users who are considering going with Straight Talk (ST), I suggest you do it. Its way cheaper than AT&T and you still get their coverage and not to mention unlimited data**. You can get the Straight Talk SIM card via their Bring Your Own Phone (BYOP) program. You can get it at their website.
**You get unlimited data as long as you don't abuse your data connection.
Oh and if you are having trouble trying to get data/mms working on your cappy with ST, here are the APN settings.
1. Download APN Back up/ restore from the Play Store
Name: ST (or whatever you want)
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: 80
Username: Not set
Password: Not set
Server: Not set
MMSC: http:// mmsc. cingular. com (no spaces)
MMSC proxy: 66.209.11.33
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Not specified
I use this with Froyo, Gingerbread, and ICS. It works perfectly!
Cheers and let me know if this helps you out.
UPDATE: 06302014
ST ATT 4G LTE APNs
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Stay under 2gb month 100mb a day and they will not call you! Get on Howard forums to straight talk sub forum to learn more about the BYOD Sims
Sent from my SGH-I897 using xda premium
Re:ST
I just got a Samsung sch-i727 put in ST sim and reloaded it since I had let it expire. Set apn up and I am now getting hspa+ expanded 4g signal. Fastest speed so far is 3.5mb. I highly recommend.
so I've got the n9000 Note.. and under APN type I don't have the option for default,supl,mms... just internet+mms, Internet and MMS. ?
tri0xinn said:
so I've got the n9000 Note.. and under APN type I don't have the option for default,supl,mms... just internet+mms, Internet and MMS. ?
Click to expand...
Click to collapse
Yes. That is correct
Sent from my Galaxy Nexus using XDA
deBricker said:
: Not set
MMSC: http: mmsc. cingular. com [/B](**no spaces and no"//"**)
MMSC proxy: 66.209.11.33
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN type: default,supl,mms
elps you out.
Click to expand...
Click to collapse
Why no slashes? That's what ST recommended and I haven't had problems yet with my captivate. Thanks for the thread.
I use Straight Talk myself. Anyone find a way to down load APN backup and restore without using wifi? I would like to change ROM away from home, but don't know how to get data working without that app.
deBricker said:
I know this thread is old as hell, but to new users who are considering going with Straight Talk (ST), I suggest you do it. Its way cheaper than AT&T and you still get their coverage and not to mention unlimited data**. You can get the Straight Talk SIM card via their Bring Your Own Phone (BYOP) program. You can get it at their website.
**You get unlimited data as long as you don't abuse your data connection.
Oh and if you are having trouble trying to get data/mms working on your cappy with ST, here are the APN settings.
1. Download APN Back up/ restore from the Play Store
Name: ST (or whatever you want)
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: 80
Username: Not set
Password: Not set
Server: Not set
MMSC: http: mmsc. cingular. com (**no spaces and no"//"**)
MMSC proxy: 66.209.11.33
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Not specified
I use this with Froyo, Gingerbread, and ICS. It works perfectly!
Cheers and let me know if this helps you out.
Click to expand...
Click to collapse
Thank you for the info. I did want to ask though if you can direct me to the forum post that explains whats needed to be done to flash my pantech burst P9070 at&t phone to Straight Talk?? I moved to Greensburg Kentucky and trying to find a service that will work on my phone in this area.
There is no need to flash your phone, as long as it runs android, you just follow the instructions above. Also straight talk has realized that people will do this anyways so now you can just buy a straight talk SIM card from their website and I'm sure they have instructions too.
HTC HD2 converted to Straight Talk
I followed the thread best I can for this, but my HD2 has diferrent sequence for input fields / cell blocks and I was unable to get it completed. The phone works well and the text works well, but no emails. I am a rookie at this technology, so be gentle on me. I purchased this outright at Walmart in 5/10 and the phone is unlocked.
I used this sequence: START > SEETINGS > MENU > ALL SETTINGS > CONNECTIONS > CONNECTIONS >
ADD NEW MODEM CONNECTION > ENTER NAME FOR CONNECTION (STRAIGHT TALK) > SELECT MODEM (GPRS). I completed this part.
ST provides the following instructions:
FIELD = SETTINGS
Name = straight Talk (completed)
APN = att.mvno (can not located this input field)
Proxy = proxy . mvno . tracfone . com (can not locate this input field)
Port = 80 (completed)
MMSC = http: // mmsc . cingular . com (can not locate this input field)
MMS Proxy = 66.209.11.33 (can not locate this input field)
MMS Port = 80 (can not locate this input field)
I really need to get this corrected. Then I would love to upgrade to newer Windows version.
Thanks A Ton - Scott
deBricker said:
I know this thread is old as hell, but to new users who are considering going with Straight Talk (ST), I suggest you do it. Its way cheaper than AT&T and you still get their coverage and not to mention unlimited data**. You can get the Straight Talk SIM card via their Bring Your Own Phone (BYOP) program. You can get it at their website.
**You get unlimited data as long as you don't abuse your data connection.
Oh and if you are having trouble trying to get data/mms working on your cappy with ST, here are the APN settings.
1. Download APN Back up/ restore from the Play Store
Name: ST (or whatever you want)
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: 80
Username: Not set
Password: Not set
Server: Not set
MMSC: http: mmsc. cingular. com (**no spaces and no"//"**)
MMSC proxy: 66.209.11.33
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Not specified
I use this with Froyo, Gingerbread, and ICS. It works perfectly!
Cheers and let me know if this helps you out.
Click to expand...
Click to collapse
I can send mms but cannot receive mms. Everything else so far works. I've tried the settings listed here and none seem to work. I've tried with and with slashes. I've also tried the APN type setting. On my phone i have to manually enter the values listed aboce there is no drop down for that particular setting.
This on on my captivate running cm7.
Mikecdm said:
I can send mms but cannot receive mms. Everything else so far works. I've tried the settings listed here and none seem to work. I've tried with and with slashes. I've also tried the APN type setting. On my phone i have to manually enter the values listed aboce there is no drop down for that particular setting.
This on on my captivate running cm7.
Click to expand...
Click to collapse
Did you ever figure out how to recieve mms? I think it has something to do with cm roms, ive had this problem with cm7 and now cm9 on my gs3. THanks
All of a sudden lately my MMS have not been coming through. I just get a message that says I have a "download". When I click on it then it changes to "downloading" but after a few seconds goes back to either "download" or I get a message that I cannot retrieve the message.
I have gotten this a few times when I send myself an MMS just to test it. Im on AOKP milestone 6 and I think this started happening right after I upgraded to that. Last night I flashed back to JB 4.1 and it was still happening, so now I dont know what to do.
HyperM3 said:
All of a sudden lately my MMS have not been coming through. I just get a message that says I have a "download". When I click on it then it changes to "downloading" but after a few seconds goes back to either "download" or I get a message that I cannot retrieve the message.
I have gotten this a few times when I send myself an MMS just to test it. Im on AOKP milestone 6 and I think this started happening right after I upgraded to that. Last night I flashed back to JB 4.1 and it was still happening, so now I dont know what to do.
Click to expand...
Click to collapse
I have an HTC One X international on straight talk. Over the weekend August 11 to current, my data has been randomly disconnecting and same with mms. Every time someone sends me one, it says download but nothing happens after that.
DBCOOPER1971 said:
I have an HTC One X international on straight talk. Over the weekend August 11 to current, my data has been randomly disconnecting and same with mms. Every time someone sends me one, it says download but nothing happens after that.
Click to expand...
Click to collapse
Ok, so its not just me. Yes, it only just started happening within the last several days. I just spent an hour on the phone with google support trying to figure it out. Ended up doing a full reset and putting the phone back the way I want it right now but I still get the same MMS issue. At this point it has to be on ST's end of things.
HyperM3 said:
Ok, so its not just me. Yes, it only just started happening within the last several days. I just spent an hour on the phone with google support trying to figure it out. Ended up doing a full reset and putting the phone back the way I want it right now but I still get the same MMS issue. At this point it has to be on ST's end of things.
Click to expand...
Click to collapse
Everything worked just fine until the weekend here in Indianapolis. I dug up a forum from 2011 on Howard Forum with similar issues but didn't want to respond to an old post.
And lately while browsing the web on data, I get an unable to connect to network error. If I refresh the page, it eventually goes.
Everything fine up here in Minneapolis St. Paul on Straight Talk. Streaming Pandora 20 minues here, browse the web, check Facebook all without any hault.
I'm using a separate APN setting specifically just for MMS and works great. I then have a 2nd setting to get data connection.
PowerMan572 said:
Everything fine up here in Minneapolis St. Paul on Straight Talk. Streaming Pandora 20 minues here, browse the web, check Facebook all without any hault.
I'm using a separate APN setting specifically just for MMS and works great. I then have a 2nd setting to get data connection.
Click to expand...
Click to collapse
I have no problems with calls or data or streaming or anything other than not getting MMS at all. Would you kindly share your APN settings?
Here are the APN settings I used specifically to get just MMS: http://wirevalley.com/straight-talk-day-1/
When you enter in these APN MMS settings, you won't be able to physically "select" this APN setting. However, it still tells the phone how to route MMS properly.
Post your results! Let me know what you find out.
P.S. - I'm also using Android... hopefully you are too. Otherwise, not sure if the results will be the same.
PowerMan572 said:
Here are the APN settings I used specifically to get just MMS: http://wirevalley.com/straight-talk-day-1/
When you enter in these APN MMS settings, you won't be able to physically "select" this APN setting. However, it still tells the phone how to route MMS properly.
Post your results! Let me know what you find out.
P.S. - I'm also using Android... hopefully you are too. Otherwise, not sure if the results will be the same.
Click to expand...
Click to collapse
Ive tried different combinations of APN's. Ill try this one and see how it goes. Thanks for the recommendation. Yes, Im on Android, Galaxy Nexus specifically but found this thread and figured Id post in it.

[Q] Unlocked Samsung Captivate won't download MMS, even with the carrier correct APN,

Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.
ElleJay2013 said:
Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.
Click to expand...
Click to collapse
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app
BWolf56 said:
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Locked MMS would come from your current carrier so you would have to ask them.
Although, if you were on Wifi this entire time, it's normal it didn't work. As I mentioned earlier, you need to be on your data (3G/H) to download MMS. You should be able to redownload the pending ones, just hold over the MMS and hit redownload.
ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.
Rogers APNs
norm182 said:
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.
Click to expand...
Click to collapse
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)
Let's hope that's all it is, I couldn't help but notice that the reference was "APN" instead of "APN's". I'm just finishing work on a Captivate and happen to have a Virgin acct so I'll try it shortly and see
Oh my. I am so sorry, I didnt even get close to trying my virgin acct on the captivate I was working on. The customer was hovering to get it back, so sorry for misleading. How did you make out ElleJay? did you finally get your unit going?
BWolf56 said:
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)
Click to expand...
Click to collapse
i had a similar problem a few months back and sporadically since. i talked to rogers and was advised to go into apn type and edit it to say - internet,mms instead or default,supl,mms
try it and exit then go back in and make sure it stuck. for some reason it takes more than one try sometimes.
hope that helps
Remember, they bought with rogers as original, but are trying to setup virgin...but yeah, the overall consencus is that they may be missing an apn setting and "of course, gotta be on data (3g)" lol. Now just more concerned as to whether its up and running.

C6903, can't send MMS on tmobile USA

Hi guys,
I have LTE working on my phone but I can't send or receive MMS? I have copied the exact setting on here, also tried the z1s setting but both nothing work?
Z1S APN setting
Enter name: T-Mobile Internet and MMS
APN: epc.tmobile.com
Proxy:
Port:
Username:
Password:
Server:
MMSC: h t t p : //mms.msg.eng.t-mobile.com/mms/wapenc (spaces for new poster)
MMS Proxy:
MMS Port:
MCC: 310
MNC: 260
Authentication type:
APN type: default,supl,admin,dun,mms
recommended setting for C6903
Name T-Mobile US
APN epc.tmobile.com
fast.t-mobile.com (for LTE devices)
Proxy blank
Port blank
Username blank
Password blank
Server wap.voicestream.com
MMSC ht tp: //mms.msg.eng.t-mobile.com/mms/wapenc (space for new posters)
MMS Proxy 216.155.165.50
MMS Port blank
MCC 310
MNC 260
Authentication type not set
APN Type default
APN protocol IPv4
Bearer Unspecified
Call TMO USA and tell them you have problem sending MMS. They will send you a SMS with the right settings. Even if you think you got the right settings probably you missing something and there is nobody else who can give you better settings than TMO Call Service.
Im new to this T-Mobile service as well as Sony Xperia Z1s and I have been having issues sending and receiving group messages which are MMS since the first day... T-Mobile says some bull**** its a common problem with Android phones or that each member in the group must have group messaging enabled. Well it worked just fine when I was on AT&T with a Samsung Galaxy S4 so i told them there full of crap. Its either the phone thats having the issue or its T-Mobile and ive done some research and there are several phones that have issues with MMS on T-mobile not just the Sony... Call them and escalate past the donkeys at level one and get to level two so they can submit an incident report to the engineers so they can fix it. It is there job to fix this type of ****.
tiptoekirk said:
Im new to this T-Mobile service as well as Sony Xperia Z1s and I have been having issues sending and receiving group messages which are MMS since the first day... T-Mobile says some bull**** its a common problem with Android phones or that each member in the group must have group messaging enabled. Well it worked just fine when I was on AT&T with a Samsung Galaxy S4 so i told them there full of crap. Its either the phone thats having the issue or its T-Mobile and ive done some research and there are several phones that have issues with MMS on T-mobile not just the Sony... Call them and escalate past the donkeys at level one and get to level two so they can submit an incident report to the engineers so they can fix it. It is there job to fix this type of ****.
Click to expand...
Click to collapse
That explain everything. TMO servise is crap. Sorry to hear that.
tiptoekirk said:
Im new to this T-Mobile service as well as Sony Xperia Z1s and I have been having issues sending and receiving group messages which are MMS since the first day... T-Mobile says some bull**** its a common problem with Android phones or that each member in the group must have group messaging enabled. Well it worked just fine when I was on AT&T with a Samsung Galaxy S4 so i told them there full of crap. Its either the phone thats having the issue or its T-Mobile and ive done some research and there are several phones that have issues with MMS on T-mobile not just the Sony... Call them and escalate past the donkeys at level one and get to level two so they can submit an incident report to the engineers so they can fix it. It is there job to fix this type of ****.
Click to expand...
Click to collapse
I figured out the problem, it has something to do with their LTE network. Whenever I am on LTE, I won't be able to do MMS, but if you go to
Mobile Network --> Network Mode ----> choose WCDMA/GSM only.
The phone will be running on H+ or 3.5G instead of LTE, then all the MMS will go through without problems. Once you switch back to LTE the problem occurs again..it's retarded.
Tougefreak said:
I figured out the problem, it has something to do with their LTE network. Whenever I am on LTE, I won't be able to do MMS, but if you go to
Mobile Network --> Network Mode ----> choose WCDMA/GSM only.
The phone will be running on H+ or 3.5G instead of LTE, then all the MMS will go through without problems. Once you switch back to LTE the problem occurs again..it's retarded.
Click to expand...
Click to collapse
LOL...how this can happen? Unbelievable.
The Fix
Still having MMS issues? Try this (I have the Z3, and same issues, but this fixed it!)
1) Add a NEW APN (Settings-->More-->Mobile networks-->Access Point Names ((APN))-->push the + sign button) using these settings (and make sure to select it after creating and saving it):
Name: T-Mobile Data 2
APN: fast.t-mobile.com
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: not set
MMS port: not set
MMS protocol: WAP 2.0 <---(DOES NOT APPLY TO THE Z3, BUT OTHER PHONE USERS MAY WANNA TRY IT)
MCC: 310
MNC: 260
Auth Type: not set
APN type: default,mms,supl,admin,hipri
APN proto: IPv4/IPv6
APN roaming proto: IPv4/IPv6
APN enable/disable: enable
Bearer: unspecified
Now to fix the issue with MMS messages being separated for no good reason (stock app can't handle them properly).
Guys...............this is the answer to your MMS problems. I have the Z3 and the same issue with the crappy stock text app. Textra is fantastic, looks COOLER than stock, and has all sorts of neat extras. (The add-on app that gives you cool iOS emojis that look better than the ones that come stock with Textra can be found here.)
My notes on Textra (please read):
2) ENABLE Stock Messenger app, making sure in "App info" screen (in Settings) that the "Notifications" box is unchecked. (Not sure if unchecking it matters, but I'd do it anyway to avoid double notification of incoming texts.) Also, under Stock Messenger's settings, make sure ALL boxes are unchecked as well. (You can try disabling stock text app if you want, but I don't, so not sure you really should either, but it might still be ok?)
3) In Textra (download this great text SMS/MMS messaging app if you haven't already from Google Play Store), make sure it's your default app, under Settings, "Use MMS for Group Chats" should be checked, MMS Settings: No Limit, and check the T-Mobile Wifi Calling Fix box too. (Post here or PM me if you'd like additional Textra settings suggestions.)
OPTIONAL: IF HAVING ISSUES RECEIVING TEXTS FROM iPHONE USERS WHO HAVE iMessage ENABLED ON THEIR IPHONE, THEN FOLLOW THIS: And lastly, there’s the “iMessage” issue ppl like myself are/were having (also those with LG G2 I’ve heard have this issue too) where when someone with an iPhone sends you an MMS pic text msg while their iMessage option is on, you don’t get the text…….. try this (a T-Mobile store rep told me this and it worked!): send YOURSELF an MMS photo text msg but include at least one other phone # as well too. If you’re using Textra or anything besides just the stock text app, then do this for EACH app. If that is the case, then do it via stock app first then Textra (easier this way). If you receive the pic successfully, then ask anyone you know with an iPhone to send you an MMS message (preferably having a 3rd phone # in on it too, but not sure if you need to) with iMessage ON. If you receive it, then it worked. If not, try this again.
Good luck!
RockStar2005

SM-T815Y OTA 6.0.1 update killed mms

This is solved.
The Phone Carrier found the solution and sent me a text.
As many others in many other places suspect, It is an APN issue. To me it looks like Samsung has made some assumptions about what the APN setting should be for different carriers and simply loads them in as part of the update. The sets the Network Operators to select automatically. Sometime this only gets close enough that the phone only makes call but not SMS or mms. sometimes SMS works too but many time the mms setting fail.
This is the USA solution for those using Straight Talk
Settings --> Mobile Networks --> Access Point Names -->> you should already have a Straight Talk
If you don't you will have to call the Tech Line for the complete list as this maybe somewhat device specific.
Change the following.
Name: Straight Talk
APN: RESELLER
PROXY: not set
PORT: not set
User name: not set
Password: not set
Server: not set
MMSC: http: //mmsc .mobile.att.net
MMS PROXY: proxy mobile. att. net
MMS PORT: 80
MCC: 310
MNC410
AUTH TYPE: not set
MMS APN TYPE: default.mms.supl
APN protocol: IPv4/IPv6
APN Roaming: IPv4/IPv6
Ok,
I did the OTA Update to Build Number MMB29K.T815YDVU2BPG5 ,,, Baseband version T815YDVU2BPE5 and mms has died.
Cannot send. If I try it takes 15-20 minutes for it to fail and give the failed message.
If I am sent an mms I get a message showing a download arrow and when I tap it, it takes about 5 minutes to get the "DOWNLOAD FAILED" message.
Things I have tried:
Checked APN setting with carrier. ---- They were correct
Deleted all other APN's from the system. ---- >> No CHANGE
Set APN protocol(s) to IPv4/IPv6 (carrier said it would be OK) ---->> NO CHANGE
Set Chrome to be the DEFAULT BROWSER ----->> NO CHANGE
Tried it in SAFE MODE ----->> still no mms send
The above should have done the next one but still tried the next one.
Deleted ALL other apps that had mms permissions--->> NO CHANGE
Things I have not tried:
Complete reset. Research says sometimes it works, sometimes it doesn't, sometimes it works for a few hours and then mms fails again. Really big hassle.
Trying to ROLL BACK. Nothing about this looks easy or something a person without pretty high level knowledge and skills and access to a really good computer should attempt. This is especially true since I have one of the more unusual versions. The SM-T815Y (GSM LTE with a SIM card) and none of the other variations that have full phone capability were supposed to be available in the USA. Info for any version that isn't GSM LTE is probably useless since the hardware will be different. I get no WARRANTY SERVICE from Samsung. Cannot even register it with them. To get the original OS I have to download from foreign sites with all the perils that involve.
Hoping some else has some ideas I haven't tried short of a master reset.

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