[Q] Anti Shatter Film removal - difficulty? - Xperia Z1 Q&A, Help & Troubleshooting

Hi I am trying to remove my ASF from the front of my Z1 6903. All the videos I have seen make it seem pretty easy, either lifting it up from the earpiece or the corners and peeling off the rest. I am having a hell of a time trying to get it to lift up - it seems pretty bonded to the surface of the phone? I am only succeeding in chipping away at the corner bit by bit but any time I try to grab any to lift it just breaks off.
Anyone have any additional tips or tools to get this off? My phone looks like crap at the moment with the scratched up corners

bpm2000 said:
Hi I am trying to remove my ASF from the front of my Z1 6903. All the videos I have seen make it seem pretty easy, either lifting it up from the earpiece or the corners and peeling off the rest. I am having a hell of a time trying to get it to lift up - it seems pretty bonded to the surface of the phone? I am only succeeding in chipping away at the corner bit by bit but any time I try to grab any to lift it just breaks off.
Anyone have any additional tips or tools to get this off? My phone looks like crap at the moment with the scratched up corners
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I just started at the earpiece using a sharp, thin knife. Took a few tries and some time to be able to pull it off. Stick with it and be carefull, you'll get there

McT1980 said:
I just started at the earpiece using a sharp, thin knife. Took a few tries and some time to be able to pull it off. Stick with it and be carefull, you'll get there
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Do either of you know whether taking the protector off voids my Phones4U Care Plan? Basically if you break the phone, you pay a fixed amount to get a brand new phone.

destinyhd said:
Do either of you know whether taking the protector off voids my Phones4U Care Plan? Basically if you break the phone, you pay a fixed amount to get a brand new phone.
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I'd go ahead and assume that doing so will most likely void any warranty or care plan you may have.

kusanou said:
I'd go ahead and assume that doing so will most likely void any warranty or care plan you may have.
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Right looks like the only option is to do something like accidentally drop my phone and pay the 50GBP to get a new one, bit sketchy but thats the only way around it. Then get one of those glass screen protectors, because right now my phone is damn ugly with 2 slits on the protector!

McT1980 said:
I just started at the earpiece using a sharp, thin knife. Took a few tries and some time to be able to pull it off. Stick with it and be carefull, you'll get there
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went and got the thinnest blade i could and that did it - guess i was using too thick of an instrument before.
thanks!

Related

DIY GUIDE TO REPLACING THE 19$ BROKEN GLASS on the galaxy note

hi folks. i managed to replace my galaxy note front glass with a new one i got from ebay for 19$ and i want to make a step by step guide on how it can be done.
i did it using common tools and a s load of pacience and attention.
the tools i used are: heat gun with hi and low settings, exacto knife set,small phillips and flat screwdrivers, goo gone, and optional a screen protector.
first take the phone apart as it's describet in countless of threads and youtube videos. you should end up with the screen assembly shown in the first picture.
now we have to separate the glassscreen from the frame it sits on. for this we fire up the heat gun.
a few words about using the heat gun.
-my gun had 2 settings: low and high. during all this process i used it on low.
-don't put the gun directly and/or close to the thinn plastic wires that hold the two connectors.
- dont hold the gun in the same place more than 3 seconds, instead swipe the gun around the spot and the screen like u would do with a paint brush when painting.
- dont hold the gun too close, that is closer than 3 inch
-concentrate on the spot u working at but try to heat up the whole screen assembly, as it has to give away from all the points kind of at the same time, and not just the point u working at.
- dont overheat the screen as this will damage the amoled. thats how i got the two yellow spots on my screen. first one by accident and second one intentionaly to see if indeed the overheating is what caused it.
A very good rule for this is dont heat the phone more than you can bear to touch it cause afterall you have to hold the phone while working on it...
the way i did it is :
-i heated up the whole screen assembly, back and front, for a minute or two
- than i started to stick the tip of the exacto knife between the glass and the metal edge that sorrounds it. i started from the upper right corner, the side where the front camera is. see photo 2.
the goal is to unstick the glass from the frame. in photo 3 the frame and the screen is shown without the upper glass. this photo was taken after i finished everything, thats why the screen can be seen inside the frame. but i posted it to show the black sticky tape that its used to hold the glass to the frame. i think is the same kind of sticky tape thats used in all the touchphones including iphone to hold the front glass to the rest of the phone. in photo 4 i unsticked some of the tape to show it better. this tape is the main thing that holds the the glass to the frame. the other thing that hold the screen to the frame is some sticky glue on the back of the screen. but this is much softer and thiner glue. this is the reason why i say to heat up the whole screen assemby including the backside, to make it easyer to unstuck the glass and scren thats glued to it.
- once you get a bit of a foothold in the upper corner between and the glassand the frame you continue the folowing procedure again and again until the glass and screen detaches from the frame:
-every 2 minutes or so , when i feel the asemby cooled down, i'd heat up the whole assembly for 5 seconds or so, than concentrate on the spot i worked on for another 5 seconds, than move/push the exacto knife a bit. dont force it. after a while youl get a feel of it. if the exacto knife happend to be out, i would heat up the blade after heating up everything else, and than put the blade in.
prevent the freed parts from sticking back to the frame by using the rest of the exacto knife blades as shims.
once it detaches it should look like photo 5- the glass glued to the screen.
- now we have to detach or unglue the glass from the screen.
procedure is the same: start somewhere, heat, put knife in, etc... i used a second knife as shim folowing the first knife, and after avery couple moves i would get the knife out and wipe off the epoxy glue. heat the blade and put it back in.
when finished you should have something like photo 6 and 7: free screen covered in glue epoxy residue.
- now we have to get rid of the glue residue. i took the bulk of it usinga flat exacto knife blades like the one in photo 8 and 10. just warm the place a bit with the air gun and scrape it off with the blade. to clean what was left i used a bit of goo gone on a pice of cloth or napkin photo 9.
cleaned screen can be seen in photo 11 - sadly out of focus.
if u are like me and r impatient to test the screen you can just connect with just the side connector like in photo 12 and 13. the upper connector is for the s pen digitizer. side connector is for the screen and touch digitizer.
now all that's left is to put the phone back together except leave the new glass for last.
-first thing is to put the screen(without the glass) back on the frame. try to center it just right, so that ther's a little bit of space between the sides of the screen and the frame.
at this point all that will hold the screen to the frameis the thin layer of glue on the back of the screen. after centering and lowering the screen in the frame procede to put the phone back together folowing in reverse order the same steps used to disasambe it. when finished you should end up with the whole functioning phone except the front glass -as seen in photo 14.
now you can chose to trim and put a screen protector on the scree so as to fill the empty space between the screen and the glass - the space where the glue was, or you can just leave it empty. you can put a screen protector anytime after by removing the glass. which should be much easier to remove now that its held in place only by the blach sticky tape on the edges. just use some suction cap to remove it, starting at an age, and remove it like fliping a page. see photo 16. i used the note for 2 weeks without the screen protector in the empty space and it worked without a problem onlt thing was that when i pushed hard the glass would touch the screen and leave a bit of dirt in that place. thats why i decided to put the screen protector to fill the void. in photo 15 i raised the screen protector to make it visible in the photo.
if you are like me and worry that somehow the glass might fall off the phone you can always get a hard plastic case for the phone, like the one in the pics. it's made of 2 parts. one goes on the back one on the front and they snap togeter around the phone. this will hold the glass in place no matter what while it will also protect the phone.the case is in photos 17 and 18. i got this one of ebay for 8$ and free shipping.
the last thing to be done is:
for some reaseon the touch screen became much more sensitive after removing the glue so you need to lover the touch sensitivity. for this get the touchscreentune app from the market. it works with galaxy note and galaxy s2. put the sensitivity from the recomended 25 to 50.
the best thing about this procedure is that i dont have to worry about the f ing glass anymore. if it brakes again i'l just order another one and in under 2 minutes i can replace it. all i have to do is get the phone case off, put a suction cap on , , remove the old glass , and put the new glass. that's it.
because it takes 4 to 8 hours i would recommend the process to be done in 3-4 sessions as people would get tired after 2 hours of work and tend to lose focus, attention, patience and start to push to get it faster done, and that's when bad stuff happens like yellow spot burn on the screen or small scratches. another thing about scratches, even if u manage to scrach the screen dont worry to much as the scratches are almost invisible when the screen turns on. youl see what i mean ....
i do have one question: WHY DID SAMSUNG DECIDE TO GLUE THE SCREEN TO THE GLASS INSTEAD OF HAVING THEM SEPARATE LIKE ALL THE OTHER TOUCHPHONES?
I do the same for Galaxy S. I removed broken pieces of glass from device using guitar pick and carefully glued a new glass on each side. 9$ (free delivery) on ebay.
blank for future use
blank for future use
anonymous572 said:
I do the same for Galaxy S. I removed broken pieces of glass from device using guitar pick and carefully glued a new glass on each side. 9$ (free delivery) on ebay.
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what kind of glue did you use? where did u get the glue from? how did u do it?
i didnt glue the glass back to the screen. i just put the glass on the frame. to fill the void where the glue was i trimed a regular screen protector and put it inbetween the glass and the screen. but it works same without it.
Very interesting, I didn't think it was possible because the glass is glued to the SAMOLED panel. I'm very glad that I am wrong.
As much as I hate to think about it, a guide like that would probably come in handy for many of us at some point.
*knocks on wood*
pboesboes said:
Very interesting, I didn't think it was possible because the glass is glued to the SAMOLED panel. I'm very glad that I am wrong.
As much as I hate to think about it, a guide like that would probably come in handy for many of us at some point.
*knocks on wood*
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Nothing is impossible with the right tool and know-how . The glue could probably be uncured with a heat gun, just like ipad. The challenge is not damage the panel and make sure it is dust free after put back the replacement.
It is said impossible because of the difficulty involved. If you can't manage to install a screen protector with perfect alignment and zero dust spike, this task is not for you.
@drevilatwork Thank you for writing this step by step guide!
I dropped my phone last night and it landed face down, cracking the glass.
I'm so upset, but I don't think I have the skills or the tools to do this job myself. I am relieved to learn that the glass can be replaced, but do you know whether the Samsung agents are likely to be able to do this?
they probably wont do it. but you can try showing this thread to some technician or phone repair shop and they might do it for you. they also might charge you a lot to the point where it might be more convenient to just buy a new 260$ screen.
looks scary dude
all im going to say is good luck separating the 2 screens without breaking the lcd or scratching the crap out of it ... this is a 90% epic fail method but thumbs up to the few that may succeed or dont mind their screen looking like its been belt sanded...
Its worth a try, since screen replacement costs 230 euros.
kawgirlval69 said:
all im going to say is good luck separating the 2 screens without breaking the lcd or scratching the crap out of it ... this is a 90% epic fail method but thumbs up to the few that may succeed or dont mind their screen looking like its been belt sanded...
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actually .. the funny thing is that even if u manage to screch the screen and / or leave dirt behind it doesn't show while the phone is on. it might show when is off but not when is on. i was suprised about that too. and secondly, having to do it again knowing what i know now i would do it without leaving a mark. and in the end is certenly worth a shot before ordering the 260$ screen assembly. the special thing that it requires is pacience and attention.
Why different prices for all the same lenses in this shop ?
drevilatwork said:
actually .. the funny thing is that even if u manage to screch the screen and / or leave dirt behind it doesn't show while the phone is on. it might show when is off but not when is on. i was suprised about that too. and secondly, having to do it again knowing what i know now i would do it without leaving a mark. and in the end is certenly worth a shot before ordering the 260$ screen assembly. the special thing that it requires is pacience and attention.
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as i said good luck with it and hope you make some money doing it..... ive successfully done the same thing myself but other than it will never look good like a factory screen (not even close), the amount of time it takes to make it look anywhere near acceptable (not like a 10 dollar repair) is big and that makes the repair not really worthwhile doing it for anyone but yourself and even then who spends 700-800 dollars on something and does a repair that makes it look cheap... then theres the whole ordeal of the membrane youre taking the adhesive off of along with the HUGE chance of damaging it.. it is placed with precision and adhered for a reason along with being dust and scratch free... this is a repair that just wont last because things will start functioning improperly for multiple reasons...
im not knocking you or anyone who tries this..im just trying to emphasize the dangers, downfalls and the probability of it being a legit solid repair. also the resale value when the next greatest thing comes along... just beware....
Hmmmm
Well chaps I hate to disagree here, but after speaking to the technical bods at Samsung it appears that the OLED is NOT glued to the glass, but the glass is laminated and bonded in, much like a car windscreen. My screen got broken the other day and I have read the 2 posts on XDA regarding this. Now if you go and have a look at the pics of the other post
http://forum.xda-developers.com/showthread.php?t=1487716
you can clearly see the OLED, although broken, seperated from the glass with no sign of any glue. The reason it broke is that upon heating the glass you will melt the glue, which will then stick to the edges of the OLED and if you pry it at the wrong place/time/too hard/whatever you will break the OLED as it is glued to the bezel itself. So when my glass arrives I am going to attempt to remove the glass using fishing line and pulling it between the glass and the bezel and OLED to release it, the same way as I used to remove car windscreens, and post the results here. I have also been told that the reason for the sticky "epoxy" mess that you encountered in this postis from melting the plastic on the back of the glass (which is the lamination!) by using too much heat.....I mean come on, a heat gun is a bit excessive!! Prying the screen out a bit at a time might work, but will surely end in tears, where as cutting the cold adhesive with a fine nylon cable, which wont scratch the OLED, might just work. I'll keep you posted on my results.
Just throwing an idea out there: maybe the adhesive would be easier to defeat when it's really cold, rather than really hot. I know a lot of adhesives become quite brittle when you put them in the freezer, superglue and epoxy for example. And the electronics/plastics of the display could be relatively fine with the low temps.
pboesboes said:
Just throwing an idea out there: maybe the adhesive would be easier to defeat when it's really cold, rather than really hot. I know a lot of adhesives become quite brittle when you put them in the freezer, superglue and epoxy for example. And the electronics/plastics of the display could be relatively fine with the low temps.
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this is not one of them...i can guarantee this 100%
learn how a digitizer is made then you might see the light, and not just the light of white trash repair and failure...
ive explained it in great detail many times... and btw just because im a girl doesnt mean what im saying is wrong... 20+ years in the industry gives me sort of a clue as to what im saying..
im trying to help people avoid a long drawn out disaster and to waste $20(which is NOT gorilla glass) plus all of the other things they buy to try to make this a success which will never happen...
and fyi freezers, superglue and epoxys are big no no's...they are not used by any factory so there is another myth busted... they will just add to the destruction... 100% guarantee
kawgirlval69 said:
this is not one of them...i can guarantee this 100%
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What do you mean? One of what?
learn how a digitizer is made then you might see the light, and not just the light of white trash repair and failure...
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I know how a digitizer is made.
ive explained it in great detail many times... and btw just because im a girl doesnt mean what im saying is wrong... 20+ years in the industry gives me sort of a clue as to what im saying..
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I had no idea you were a girl and I don't see why that matters. Experience is the industry is of course relevant, if your particular field in the industry was related to repairs. But I don't know if it is?
im trying to help people avoid a long drawn out disaster and to waste $20(which is NOT gorilla glass) plus all of the other things they buy to try to make this a success which will never happen...
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The glass on the Note is Gorilla glass: http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
and fyi freezers, superglue and epoxys are big no no's...they are not used by any factory so there is another myth busted... they will just add to the destruction... 100% guarantee
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I didn't say factories use superglue or epoxy, or freezers for that matter. But the fact that factories don't use them doesn't mean it can't work for DIY repairs. Low temperature brittleness isn't exclusive to epoxy or superglue. Many, many glues (and other materials) have that property.
pboesboes said:
What do you mean? One of what?
I know how a digitizer is made.
I had no idea you were a girl and I don't see why that matters. Experience is the industry is of course relevant, if your particular field in the industry was related to repairs. But I don't know if it is?
The glass on the Note is Gorilla glass: http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
I didn't say factories use superglue or epoxy, or freezers for that matter. But the fact that factories don't use them doesn't mean it can't work for DIY repairs. Low temperature brittleness isn't exclusive to epoxy or superglue. Many, many glues (and other materials) have that property.
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i mean exactly what i wrote... as per your idea... this wasnt one that would work... my god man do i have to spell everything out for you???
obviously you dont know how a digitizer is made or you wouldnt have spouted the crap you have... bottom line
the girl part..well some dont think women know anything..its a culture thing.. but as for you not knowing if my particular field in the industry was related to repairs my god ive only said it multiple times in multiple posts... but since you dont like to read i'll say it again..20+ years board level factory trained.. motorola, audiovox, nokia, samsung... and this is a samsung forum so i think i have my tech qualifications covered here... again READING IS GOOD... work on that...
again you just dont read or have horrible comprehension because i never said the notes screen wasnt gorilla glass i said the $19 one wasnt... seriously every time you type something you dig yourself a deeper hole...
your superglue and epoxy blather just shows you dont have a clue and dont read... really they dont have any place in the screen/lcd part of diy.. its just trouble looking for a place to happen... now if the plastic housing needs repaired maybe but still not a top ten choice... if you had a clue you would know the proper adhesive to use... and its easily found... you are just too much...
seriously...just give it a rest... i wasnt bashing on you and have said it ive also said all im trying to do is help people not make a bad decision... and THIS IS A BAD DECISION...
you want me to play nice (which i really am..most other forums here would have totally lowered the boom on you for spouting crap... ive been really nice.. to keep it that way just go post somewhere where you can be productive... here youre not... im sure you have some great ideas but nothing you have said in this thread is remotely good.. sorry but it is what it is...
beep beep
kawgirlval69 said:
i mean exactly what i wrote... as per your idea... this wasnt one that would work... my god man do i have to spell everything out for you???
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The sentence made no sense considering what it was replying to. Not my fault you were unclear/ambiguous.
obviously you dont know how a digitizer is made or you wouldnt have spouted the crap you have... bottom line
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Ok?
the girl part..well some dont think women know anything..its a culture thing.. but as for you not knowing if my particular field in the industry was related to repairs my god ive only said it multiple times in multiple posts... but since you dont like to read i'll say it again..20+ years board level factory trained.. motorola, audiovox, nokia, samsung... and this is a samsung forum so i think i have my tech qualifications covered here... again READING IS GOOD... work on that...
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Reading is very good, but you can't assume everyone in a public forum has read every single post of yours and remembers every detail. What isn't helping is the lack of proper punctuation and formatting which make your posts unpleasant to read.
again you just dont read or have horrible comprehension because i never said the notes screen wasnt gorilla glass i said the $19 one wasnt... seriously every time you type something you dig yourself a deeper hole...
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Replacement screens are generally OEM parts.
It might appear I'm in a hole, but that's only because I live in Holland and am below sea level. I assure you I haven't done any digging.
your superglue and epoxy blather just shows you dont have a clue and dont read... really they dont have any place in the screen/lcd part of diy.. its just trouble looking for a place to happen... now if the plastic housing needs repaired maybe but still not a top ten choice... if you had a clue you would know the proper adhesive to use... and its easily found... you are just too much...
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I wasn't suggesting to use superglue or epoxy, read it again.
seriously...just give it a rest... i wasnt bashing on you and have said it ive also said all im trying to do is help people not make a bad decision... and THIS IS A BAD DECISION
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I get that, and appreciate your concern. However, you should understand that some people like to try things even when the chance of success is not very high. You seem to be one of us in that regard (you attempted repairs yourself too, right?), so I don't see why it upsets you so much.
you want me to play nice (which i really am..most other forums here would have totally lowered the boom on you for spouting crap... ive been really nice.. to keep it that way just go post somewhere where you can be productive... here youre not... im sure you have some great ideas but nothing you have said in this thread is remotely good.. sorry but it is what it is...
beep beep
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I don't care if you play nice or not. I appreciate honesty. Now for some honesty in return: you're not helping in this thread.
All you do is say people's ideas are stupid without giving arguments that aren't arguments from authority. And I would very much appreciate it if you would stop misrepresenting my posts (intentional or not).

[Q] Xperia Z plastic scratched/dented help needed.

Hello guys
to sum it up i have the Xperia Z in black. I have a sticker on it covering everything except the black lines on the sides of the phone on each side of the flaps. So the bits where it is black rubbery plastic. So i had the phone in my jacket like an idiot and normally i have a pocket i keep the phone in ususally. However yestarday i had forgotten the pocket and was carrying the phone in my jacket when i decided to take off my headset and by doing that forgot to zip up the jacket and the phone fell off top first onto concrete.
Phone works perfectly screen or any glass is not damaged at all the only damage were 2 small dents on both sides of the top of the phone. So the rubbery plastic top righ. One is near the music jack and the other one above the USB port.
So my question is since i screwed it up warranty is obviously bull****. My q is would there be any way to repair this. As in paint marker or anything that might cover it up? (except for a backplate protector or snap in ) hate all of those.
Obviously goes without saying all help would greaty be appreciated and used to reinstate my inner tranquility.
Best Regards
Shallowmist
Shallowmist said:
Hello guys
to sum it up i have the Xperia Z in black. I have a sticker on it covering everything except the black lines on the sides of the phone on each side of the flaps. So the bits where it is black rubbery plastic. So i had the phone in my jacket like an idiot and normally i have a pocket i keep the phone in ususally. However yestarday i had forgotten the pocket and was carrying the phone in my jacket when i decided to take off my headset and by doing that forgot to zip up the jacket and the phone fell off top first onto concrete.
Phone works perfectly screen or any glass is not damaged at all the only damage were 2 small dents on both sides of the top of the phone. So the rubbery plastic top righ. One is near the music jack and the other one above the USB port.
So my question is since i screwed it up warranty is obviously bull****. My q is would there be any way to repair this. As in paint marker or anything that might cover it up? (except for a backplate protector or snap in ) hate all of those.
Obviously goes without saying all help would greaty be appreciated and used to reinstate my inner tranquility.
Best Regards
Shallowmist
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It's good and all, but pictures would help us A LOT! Based on your picture we can't really give you any advice.
Good point
Dsteppa said:
It's good and all, but pictures would help us A LOT! Based on your picture we can't really give you any advice.
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Excellent point my friend, i shall aquire the afore mentioned pictures later today with my trusty Xperia Play. At any rate i tried to explain it as best as possible but like you said without pictures it's just horrible....
Pictures Update!
Dsteppa said:
It's good and all, but pictures would help us A LOT! Based on your picture we can't really give you any advice.
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Here are the PIC updates.
Shallowmist said:
Here are the PIC updates.
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I have a ding jus like that on my phone next to the microphone port...I dont even know where it came from!! I havent dropped it...I even rest it on a napkin on my desk and its always in my left pocket which is solely dedicated to my XZ ...lolz...nooo idea....
I feel your pain bro i too have a couple of nicks on the phone and it's bugging me lol
Is there any feasible action to undertake here.
Teknohtc said:
I feel your pain bro i too have a couple of nicks on the phone and it's bugging me lol
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It is incredibly annoying to have these nicks and scrapes on it. Obviously it beats not having the phone or having broken glass, but everyone has their own problems i guess. Is there seriously nothing that can be done about this?.
Shallowmist said:
It is incredibly annoying to have these nicks and scrapes on it. Obviously it beats not having the phone or having broken glass, but everyone has their own problems i guess. Is there seriously nothing that can be done about this?.
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I think the only thing you can do is replace the whole skeleton :crying:
Shallowmist said:
Here are the PIC updates.
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May i know where you get your back screen protector/picture ?
I was afraid fo the skeleton thing and skin is from!!!!
joejoe23 said:
May i know where you get your back screen protector/picture ?
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I was afraid that the skeleton might have to be changed, but the skin is front and back the only visible parts left on the phone are the little black sides i got my bumps on and the front glass. I purchased mine from http://www.ebay.co.uk/itm/ws/eBayIS...9&ssPageName=ADME:L:PMR:NL:1123#ht_6096wt_907
They have many different models i just got this one. These guys are amazing in bringing out good things i had one of those on ipod 4 used it 8 months than sold the ipod never had problems with the skin.
xperia z
is there a factory screen protector on the back of xperia z, as there is on the front. I scratched the back of the Xperia z. And if there is no screen protector back, is there a possibility of polishing
I did the same thing. I was so in love with the screen I didn't think to check out how scratch resistive the rear panel was until I had let it get sl gouged to all hell
Mines missing both the USB and heaphone flaps, front and back are cracked, there is virtually nothing left of the plastic around the outside and the bottom face is missing the sticker that has the barcode and such on...
Makes me laugh when people worry about little marks

Found a first case of a cracked back side

https://translate.google.com/transl...ny-xperia-z3-ja-z3-compact&edit-text=&act=url (original: http://kiip.ee/arvustus-sony-xperia-z3-ja-z3-compact/ )
One long and "clean" crack. According to the review(er), the crack happened inexplicably; they did some tests with water and dust/sand, but no drop tests.
It makes me wonder if the Z3C has significant overheating issues. It could be that the excessive heat from 4k recording induces a temperature shock to the glass if it is exposed to cold water shortly after.
Looking at the direction of the crack, it's unlikely that it's the result of "pocket flex"
No don't tell me that! Now I feel like I certainly need a case.
wikitiki said:
No don't tell me that! Now I feel like I certainly need a case.
Click to expand...
Click to collapse
Since the review doesn't mention anything about an impact to the glass, if it is indeed due to overheating, then a case would likely only increase the risk of cracking.
One possibility is that it happened during 4k video recording, since that's the one activity that makes the phone heat up the most.
But of course, there is also still the possibility that something went wrong during the tempering procedure of the glass back panel of this particular unit. Or maybe the sand test made some micro scratches and caused a weakness? We just can't know for sure.
wikitiki said:
No don't tell me that! Now I feel like I certainly need a case.
Click to expand...
Click to collapse
That's what I don't understand about 'you people'. Why would you use it without any case or so? It should be more then normal to protect such an expensive device somehow.
An accident is so easily made even if it's not your fault, but why take the risk?
Sent from my C6603
Yeah so avoid 4k unless you really need to record it. It seems like several Z2 owners have been experiencing cracked screens. Some were lucky and able to get theirs replaced under Sony warranty but some others aren't. Found that the warranty reviewers would often blame it on the owner for damaging it. I'm just worried that if this is a common issue, we would have to pay for repairs.
Dsteppa said:
That's what I don't understand about 'you people'. Why would you use it without any case or so? It should be more then normal to protect such an expensive device somehow.
An accident is so easily made even if it's not your fault, but why take the risk?
Sent from my C6603
Click to expand...
Click to collapse
While using a case is generally a good idea, it would actually - as I said earlier - increase the risk of cracking if it did indeed happen due to overheating, because a case will make it harder for the heat to dissipate.
And for a phone of which one of its main features is its beautiful design, it's kind of a shame if you must hide that design 24/7 in a case.
degraaff said:
While using a case is generally a good idea, it would - as mentioned in above - only increase the risk of cracking if it did indeed happen due to overheating, because a case will make it harder for the heat to dissipate.
Also, for a phone of which one of its main features is its beautiful design, it is kind of a shame if you have to hide that design 24/7 with a case.
Click to expand...
Click to collapse
Yeah, but in a perfect world you never drop your phone and does the screen never crack without a reason.
Of course the feature of a phone is to look nice, but drop it once or twice and you might have a whole lot of headache, just because you refused to use a case.
Sent from my C6603
Dsteppa said:
Yeah, but in a perfect world you never drop your phone and does the screen never crack without a reason.
Of course the feature of a phone is to look nice, but drop it once or twice and you might have a whole lot of headache, just because you refused to use a case.
Sent from my C6603
Click to expand...
Click to collapse
Again, there's no mention of a drop in the review; it cracked inexplicable as the review states. Cracks from drops or impacts also usually look a lot messier.
degraaff said:
Again, there's no mention of a drop in the review; it cracked inexplicable as the review states. Cracks from drops or impacts also usually look a lot messier.
Click to expand...
Click to collapse
Yeah I know there isn't I read it, but it's not only about the review. There is a saying that goes: Better safe then sorry.
Nowadays people use their phone for a lot more things then just calling/texting people, you can lose so many valuable files when your phone breaks, so why take that risk?
Dsteppa said:
Yeah I know there isn't I read it, but it's not only about the review. There is a saying that goes: Better safe then sorry.
Nowadays people use their phone for a lot more things then just calling/texting people, you can lose so many valuable files when your phone breaks, so why take that risk?
Click to expand...
Click to collapse
Right. Well then it would be best to use one of these cases with holes in them, for not increasing the risk of cracking from heat.
I suppose that the good thing about a glass back is that, unless it is very wet, it actually "sticks" to your skin much more than any matte plastic back, so the risk of dropping is lower which compensates for its fragility. I tested this by holding my phone (xperia acro s with a soft-touch plastic back) backwards. When I put the phone on my hand with the display facing down, I can hold my hand in a much steeper angle and the phone will only start to slide off very slowly. But if I put the phone on my hand with the plastic back facing down, it will very quickly slide off at a 45 degree angle.
What is the Z3C back made from?
SenK9 said:
What is the Z3C back made from?
Click to expand...
Click to collapse
Glass, I think this crack confirms that. There's no certainty about which brand the glass is from though. Some say Dragontrail, others say Gorilla Glass 3. The official product page just mentions "tempered glass"
degraaff said:
Glass, I think this crack confirms that. There's no certainty about which brand the glass is from though. Some say Dragontrail, others say Gorilla Glass 3. The official product page just mentions "tempered glass"
Click to expand...
Click to collapse
Since the Xperia Z, people are wondering what kind of glass it is, Sony never said what it is and just referred to it as tempered glass.
Its probably just regular ass glass haha
maybe put THIS on and the risk would be greatly reduced?
ah_hin said:
maybe put THIS on and the risk would be greatly reduced?
Click to expand...
Click to collapse
The rhino shield is a perfect impact protection but I doubt it will protect the glass when the temperature chances too quickly.
Sent with my Xiaomi MI2 with Tapatalk Pro
ah_hin said:
maybe put THIS on and the risk would be greatly reduced?
Click to expand...
Click to collapse
Well, went through the reviews on Amazon and found -though generally good- somewhat mixed feedback, especially when it comes down to durability. My current Xperia M is equipped with a regular screen protector foil and it did not need any replacement since about a year. But what really keeps me off is the price of some 25$ (front) or 29$ (front and back) Rhino is calling, so one can get 10+ regular foils for that.
Anyhow, my new Z3C (hope it'll be shipped sooner ) will immediatly be foiled and secured by a case.
I hate cases, I have never had one I liked, so I end up using my phones without a case. I'll do the same with the Z1C.
There is now also a first case of screen shatter by accidental drop: https://www.youtube.com/watch?v=TIFgcCoWEZs
Supposedly it fell into concrete from around pocket height.
It's also notable how there are actually chunks out of the plastic frame, rather than just scuffs.
Update: the surface texture of the concrete was "a little rough" according to the person who dropped it.

64GB model. Dead Pixel on bottom right of edge panel.. Very disappointed

I am a Best Buy employee so should be no issue with getting an exchange. Looks like we have one of the 64GB AT&T ones in stock. Gonna be there bright and early to get mine exchanged.
I would advise everyone to keep an eye out.. I actually didn't notice it this morning. Around 6pm I noticed a black part on the screen and thought it was a glitch, so restarted but it was still there.
The line on the right side is just my temporary screen protector film. LOL. I bought an Invisishield and will install it on my replacement device tomorrow.
deepen915 said:
I am a Best Buy employee so should be no issue with getting an exchange. Looks like we have one of the 64GB AT&T ones in stock. Gonna be there bright and early to get mine exchanged.
I would advise everyone to keep an eye out.. I actually didn't notice it this morning. Around 6pm I noticed a black part on the screen and thought it was a glitch, so restarted but it was still there.
The line on the right side is just my temporary screen protector film. LOL. I bought an Invisishield and will install it on my replacement device tomorrow.
Click to expand...
Click to collapse
That's not a single deal pixel.
done12many2 said:
That's not a single deal pixel.
Click to expand...
Click to collapse
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
deepen915 said:
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
Click to expand...
Click to collapse
Did you go with the regular or HD InvisibleShield? I'm not a big fan of their new alcohol swab method for activating the adhesive on the HD model. I ended up using left over spray from several previous InvisibleShield installs.
When I used the alcohol swab provided, it just left lint embedded in he adhesive and I ended up with a bunch between the glass and the screen protector. I saw it before I even began to squeegee, so I broke out the spray and went old school. Turned out perfect after that.
InvisibleShield really screwed up this new application method because it leaves no room for error.
done12many2 said:
Did you go with the regular or HD InvisibleShield? I'm not a big fan of their new alcohol swab method for activating the adhesive on the HD model. I ended up using left over spray from several previous InvisibleShield installs.
When I used the alcohol swab provided, it just left lint embedded in he adhesive and I ended up with a bunch between the glass and the screen protector. I saw it before I even began to squeegee, so I broke out the spray and went old school. Turned out perfect after that.
InvisibleShield really screwed up this new application method because it leaves no room for error.
Click to expand...
Click to collapse
I did get the HD model. Yeah the swab was horrible. Mine had issues it has some lint on the bottom right corner. Screen is fully visible but slightly cloudy. Good thing I only paid $5 as an employee lol. I'll just buy another.
deepen915 said:
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
Click to expand...
Click to collapse
Actually, your InvisibleShield screen protector doesn't look anything like mine. Mine covers completely to through the curved edges. Is your protector for a different device?
deepen915 said:
I did get the HD model. Yeah the swab was horrible. Mine had issues it has some lint on the bottom right corner. Screen is fully visible but slightly cloudy. Good thing I only paid $5 as an employee lol. I'll just buy another.
Click to expand...
Click to collapse
Yeah, thanks for affirming that. I'm pretty sure they did the whole thing as a huge cost saving measure. It damn sure wasn't an improved method to install.
If you compare the savings between the difference in cost for the little plastic liquid spray canisters they provided and the supposed new and improved cheap alcohol swabs, Zagg just made out like a bandit.
Their packaging and marketing keeps getting better and better, but their quality and service keeps getting worse and worse.
done12many2 said:
Actually, your InvisibleShield screen protector doesn't look anything like mine. Mine covers completely to through the curved edges. Is your protector for a different device?
Click to expand...
Click to collapse
No this pic is yesterday morning and is not an invisible shield lol I said I installed after I took the pic. Installed it last night and looks just like yours. How did u do it so perfectly? I think I messed up by not using the squeegee in one motion. I did sections and I think it dried as I was doing it. I have some cloudiness and lint on the bottom. I'll have to get a new one.
deepen915 said:
No this pic is yesterday morning and is not an invisible shield lol I said I installed after I took the pic. Installed it last night and looks just like yours. How did u do it so perfectly? I think I messed up by not using the squeegee in one motion. I did sections and I think it dried as I was doing it. I have some cloudiness and lint on the bottom. I'll have to get a new one.
Click to expand...
Click to collapse
I knew as soon as I saw that piece of crap alcohol swap that the new method was flawed. ZAGG has lost their damn minds!!
The whole point behind getting these types of screen protectors on right is to get them and your fingers sprayed down really good. Once both are pretty much soaking, I pinch the protector between my finger and slide off excess fluid which in turn takes the lint/dust with it. Then I spray just a bit more on and apply it. I get it aligned and squeegee. While you are squeegeeing (is that a word?) and you come across a bubble that isn't going away, it isn't a bubble. It's lint/dust. Simply lift the protector at the edge and spray or apply some additional soapy water with your sprayer or fingers and get it out of there. Carefully fold the screen protector back so as to not allow additional lint/dust to get under there while you were dealing with the last one.
I don't try to use the squeegee to get every bubble. I just get most of the water out. Once 90% of it's gone, I work the edges with my fingers and around things like home buttons and camera lenses and sensors.
I guess my point is, even though their new instructions call for the use of the new alcohol swap, the old soapy water trick works perfectly fine. Actually, better.
done12many2 said:
I knew as soon as I saw that piece of crap alcohol swap that the new method was flawed. ZAGG has lost their damn minds!!
The whole point behind getting these types of screen protectors on right is to get them and your fingers sprayed down really good. Once both are pretty much soaking, I pinch the protector between my finger and slide off excess fluid which in turn takes the lint/dust with it. Then I spray just a bit more on and apply it. I get it aligned and squeegee. While you are squeegeeing (is that a word?) and you come across a bubble that isn't going away, it isn't a bubble. It's lint/dust. Simply lift the protector at the edge and spray or apply some additional soapy water with your sprayer or fingers and get it out of there. Carefully fold the screen protector back so as to not allow additional lint/dust to get under there while you were dealing with the last one.
I don't try to use the squeegee to get every bubble. I just get most of the water out. Once 90% of it's gone, I work the edges with my fingers and around things like home buttons and camera lenses and sensors.
I guess my point is, even though their new instructions call for the use of the new alcohol swap, the old soapy water trick works perfectly fine. Actually, better.
Click to expand...
Click to collapse
Alright so I'll buy another one tonight and see if that works. Good advice, thanks.
Here is what mine looks like.
deepen915 said:
Alright so I'll buy another one tonight and see if that works. Good advice, thanks.
Here is what mine looks like.
Click to expand...
Click to collapse
Looks pretty good to me. If your trying to get it closer to the edge, all I did was continue to work mine while it was still wet. Just a little at a time while I was working the water out from the center of the screen towards the edge.
Good luck man. Like I said, I think it looks great as it is now.
done12many2 said:
Looks pretty good to me. If your trying to get it closer to the edge, all I did was continue to work mine while it was still wet. Just a little at a time while I was working the water out from the center of the screen towards the edge.
Good luck man. Like I said, I think it looks great as it is now.
Click to expand...
Click to collapse
Got another one and did it again. Lint is gone now but got some micro bubbles. Let's see if it goes away. Not noticeable when screen is on.
Also even with no Zagg. I noticed some screen blemishes. Like it seems cloudy in some parts. I put brightness all the way while I was wiping it down to prepare the Zagg install. It's very noticeable. I may need to get my phone replaced again smh.
That completely sucks to hear about the cloudiness issue. I haven't heard of that one yet. I've heard of the swirls, scratches, and whites appearing yellow issues, but not the cloudiness.
I would lose my mind if I had to take a phone back twice for a screen related issue. It's probably not as big of a deal for you since you can do it while you're at work so to speak, but when your spending a grand on a phone, you just don't expect to have to take it back two times to be replaced.
Switching gears back to the bubbles in the Zagg. If you turn the screen on and they are barely noticeable, but with a slight prism light effect to them, you're fine. They'll dry up and be gone in hours.
If however you turn the screen on and see a shadow, it won't be going away when it's dried.
done12many2 said:
That completely sucks to hear about the cloudiness issue. I haven't heard of that one yet. I've heard of the swirls, scratches, and whites appearing yellow issues, but not the cloudiness.
I would lose my mind if I had to take a phone back twice for a screen related issue. It's probably not as big of a deal for you since you can do it while you're at work so to speak, but when your spending a grand on a phone, you just don't expect to have to take it back two times to be replaced.
Switching gears back to the bubbles in the Zagg. If you turn the screen on and they are barely noticeable, but with a slight prism light effect to them, you're fine. They'll dry up and be gone in hours.
If however you turn the screen on and see a shadow, it won't be going away when it's dried.
Click to expand...
Click to collapse
Yeah the Zagg is good enough for me.
And yeah I can see the cloudiness when scrolling on a white page in Chrome. I really don't want to have to exchange it again but may have to if it is really annoying me over the nextra few days.
It's like gray smudges going diagonally on the glass. I can't tell if its on the actual amoled panel or glass.
i have dead pixel on my Galaxy S6 Edge Plus
got the dead pixel after 4 Months using the phone.
how did i get a dead pixel??? i don't understand.
https://www.youtube.com/watch?v=_JbgaYIfdZo
seem's very small
do you think i should repair the phone?

First time phone meets floor and cracked.

Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
OrenGazala said:
Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
Click to expand...
Click to collapse
Sorry to hear that, hope you have insurance.
Sent from my XT1095 using Tapatalk
AGISCI said:
Sorry to hear that, hope you have insurance.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
No I don't have insurance.
Bought this phone on eBay..
I have to pay about 150$ to repair the phone...
OrenGazala said:
Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
Click to expand...
Click to collapse
Consider yourself lucky man, with the s**t digitisers we had on the nexus 4 any crack in the glass above the screen would result in an unusable touch panel. I understand that cracked glass is never a good thing but at least you can still use the device!
I don't want to sound like a d**k but the purpose of Gorilla Glass 3 is scratch protection, not drop protection. Moto just released a shatterproof phone for that if I'm not wrong.
Hard glass on unprotected edges is always gonna break.
Flipz77 said:
Consider yourself lucky man, with the s**t digitisers we had on the nexus 4 any crack in the glass above the screen would result in an unusable touch panel. I understand that cracked glass is never a good thing but at least you can still use the device!
I don't want to sound like a d**k but the purpose of Gorilla Glass 3 is scratch protection, not drop protection. Moto just released a shatterproof phone for that if I'm not wrong.
Hard glass on unprotected edges is always gonna break.
Click to expand...
Click to collapse
Yea...
Well I can still use the device but I will replace all the front side:
Right now I have white front but the lab I send the phone has only black.
He will also replace the screen digitizers in case they got damaged.
I ordered a flip case from eBay, hoping that could save the screen (It sure could minimize the damage).
OrenGazala said:
Yea...
Well I can still use the device but I will replace all the front side:
Right now I have white front but the lab I send the phone has only black.
He will also replace the screen digitizers in case they got damaged.
I ordered a flip case from eBay, hoping that could save the screen (It sure could minimize the damage).
Click to expand...
Click to collapse
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Flipz77 said:
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Click to expand...
Click to collapse
Yeah lol.
Thanks man!
I'll update you when phne get fixed.
Flipz77 said:
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Click to expand...
Click to collapse
Well phone got fixed.
I don't like the black at all but that's what I have right now so I need to get used to it.
I hope I will be able to get along with the phone for one more year and then probably I'll replace it.
Right now he works really good.
It took the engineer to replace the broken screen with a new one about one hour and he always mumbled bad things about Motorola and how they build their phones.
He tried to put the back bamboo case to it's place and failed many times because the glue just won't work..
He told me to wait some time so the glue would get sticky to the phone itself.
Next time, I will buy a phone that have wider support in my country, make sure I have a flip case from the very beginning and make sure that you can unplug the battery from the phone.
That phone is awesome but has a quite long list of disadvantages...
OrenGazala said:
Well phone got fixed.
I don't like the black at all but that's what I have right now so I need to get used to it.
I hope I will be able to get along with the phone for one more year and then probably I'll replace it.
Right now he works really good.
It took the engineer to replace the broken screen with a new one about one hour and he always mumbled bad things about Motorola and how they build their phones.
He tried to put the back bamboo case to it's place and failed many times because the glue just won't work..
He told me to wait some time so the glue would get sticky to the phone itself.
Next time, I will buy a phone that have wider support in my country, make sure I have a flip case from the very beginning and make sure that you can unplug the battery from the phone.
That phone is awesome but has a quite long list of disadvantages...
Click to expand...
Click to collapse
Awesome that you could already have it serviced!
I see your point though, and I understand that in this thriving "free" market we can only choose the best compromise for our needs. I wouldn't buy a LG just for the removable battery and the repair support, but I can totally see why it looks like a viable choice for you right now.
As much as I like this phone, glue never looks like a good solution for pieces that are gonna be serviced sooner or later... As for the screen assembly, well, I guess every manufacturer now makes the digitiser and glass into one single part.
That being said, enjoy your moto and keep it for a while

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