[Q] Xperia Z plastic scratched/dented help needed. - Xperia Z Q&A, Help & Troubleshooting

Hello guys
to sum it up i have the Xperia Z in black. I have a sticker on it covering everything except the black lines on the sides of the phone on each side of the flaps. So the bits where it is black rubbery plastic. So i had the phone in my jacket like an idiot and normally i have a pocket i keep the phone in ususally. However yestarday i had forgotten the pocket and was carrying the phone in my jacket when i decided to take off my headset and by doing that forgot to zip up the jacket and the phone fell off top first onto concrete.
Phone works perfectly screen or any glass is not damaged at all the only damage were 2 small dents on both sides of the top of the phone. So the rubbery plastic top righ. One is near the music jack and the other one above the USB port.
So my question is since i screwed it up warranty is obviously bull****. My q is would there be any way to repair this. As in paint marker or anything that might cover it up? (except for a backplate protector or snap in ) hate all of those.
Obviously goes without saying all help would greaty be appreciated and used to reinstate my inner tranquility.
Best Regards
Shallowmist

Shallowmist said:
Hello guys
to sum it up i have the Xperia Z in black. I have a sticker on it covering everything except the black lines on the sides of the phone on each side of the flaps. So the bits where it is black rubbery plastic. So i had the phone in my jacket like an idiot and normally i have a pocket i keep the phone in ususally. However yestarday i had forgotten the pocket and was carrying the phone in my jacket when i decided to take off my headset and by doing that forgot to zip up the jacket and the phone fell off top first onto concrete.
Phone works perfectly screen or any glass is not damaged at all the only damage were 2 small dents on both sides of the top of the phone. So the rubbery plastic top righ. One is near the music jack and the other one above the USB port.
So my question is since i screwed it up warranty is obviously bull****. My q is would there be any way to repair this. As in paint marker or anything that might cover it up? (except for a backplate protector or snap in ) hate all of those.
Obviously goes without saying all help would greaty be appreciated and used to reinstate my inner tranquility.
Best Regards
Shallowmist
Click to expand...
Click to collapse
It's good and all, but pictures would help us A LOT! Based on your picture we can't really give you any advice.

Good point
Dsteppa said:
It's good and all, but pictures would help us A LOT! Based on your picture we can't really give you any advice.
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Click to collapse
Excellent point my friend, i shall aquire the afore mentioned pictures later today with my trusty Xperia Play. At any rate i tried to explain it as best as possible but like you said without pictures it's just horrible....

Pictures Update!
Dsteppa said:
It's good and all, but pictures would help us A LOT! Based on your picture we can't really give you any advice.
Click to expand...
Click to collapse
Here are the PIC updates.

Shallowmist said:
Here are the PIC updates.
Click to expand...
Click to collapse
I have a ding jus like that on my phone next to the microphone port...I dont even know where it came from!! I havent dropped it...I even rest it on a napkin on my desk and its always in my left pocket which is solely dedicated to my XZ ...lolz...nooo idea....

I feel your pain bro i too have a couple of nicks on the phone and it's bugging me lol

Is there any feasible action to undertake here.
Teknohtc said:
I feel your pain bro i too have a couple of nicks on the phone and it's bugging me lol
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Click to collapse
It is incredibly annoying to have these nicks and scrapes on it. Obviously it beats not having the phone or having broken glass, but everyone has their own problems i guess. Is there seriously nothing that can be done about this?.

Shallowmist said:
It is incredibly annoying to have these nicks and scrapes on it. Obviously it beats not having the phone or having broken glass, but everyone has their own problems i guess. Is there seriously nothing that can be done about this?.
Click to expand...
Click to collapse
I think the only thing you can do is replace the whole skeleton :crying:

Shallowmist said:
Here are the PIC updates.
Click to expand...
Click to collapse
May i know where you get your back screen protector/picture ?

I was afraid fo the skeleton thing and skin is from!!!!
joejoe23 said:
May i know where you get your back screen protector/picture ?
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Click to collapse
I was afraid that the skeleton might have to be changed, but the skin is front and back the only visible parts left on the phone are the little black sides i got my bumps on and the front glass. I purchased mine from http://www.ebay.co.uk/itm/ws/eBayIS...9&ssPageName=ADME:L:PMR:NL:1123#ht_6096wt_907
They have many different models i just got this one. These guys are amazing in bringing out good things i had one of those on ipod 4 used it 8 months than sold the ipod never had problems with the skin.

xperia z
is there a factory screen protector on the back of xperia z, as there is on the front. I scratched the back of the Xperia z. And if there is no screen protector back, is there a possibility of polishing

I did the same thing. I was so in love with the screen I didn't think to check out how scratch resistive the rear panel was until I had let it get sl gouged to all hell

Mines missing both the USB and heaphone flaps, front and back are cracked, there is virtually nothing left of the plastic around the outside and the bottom face is missing the sticker that has the barcode and such on...
Makes me laugh when people worry about little marks

Related

Paint rubbing off on corner

My phone is a couple of weeks old and the paint on one corner has already rubbed (or has been scratched) off leaving the shiny aluminum exposed. Has anyone else got this issue or have any bright ideas to restore the matt black color? I tried a Sharpie but it didn't stick.
mbridges30 said:
My phone is a couple of weeks old and the paint on one corner has already rubbed (or has been scratched) off leaving the shiny aluminum exposed. Has anyone else got this issue or have any bright ideas to restore the matt black color? I tried a Sharpie but it didn't stick.
Click to expand...
Click to collapse
Humm, this is worrying. I hope it's a fluke
Got a spot of aluminium as well in the top left corner.
Only 1mm in diameter, but still... not too good after about 10 days of use.
WoW... I hope these are just two isolated cases, or some bad serie...
Believe me, if this happens to mine, it will be the very last time I buy a HTC. You can write my words in stone.
HastaSSSS
Not good news!! I had this same problem with my HTC 3600P... it looked like crap after 6 months... crap black finish rubs off easy.. specially if in a humid country like jamaica.. really really bad news for the diamond! thanks guys.. will keep a close eye on it and try and get a case of it ASAP.
C
I have also got paint rubbing off both top corners, it's slowly getting worse. Not happy!!! Few weeks old. Any body know a good paint match? Think I could fix it..
Im sure that having your keys and coins in the same pocket with your phone it will get scratched.
Can't make out the corners of mine through the fingerprints even though every night I wipe my fingers on my jeans after my chips! What about proper Indian ink?
I had to something about it on mine...
Fine/Ultra Fine Black Sharpie Permanent Marker has done the job..
...does NOT sound good, I had this problem with my Trinity and it really looked a mess. I hope HTC read this post and maybe.... even say something about it? or would i be dreaming?
some pictures maybe?
vas79 said:
I had to something about it on mine...
Fine/Ultra Fine Black Sharpie Permanent Marker has done the job..
Click to expand...
Click to collapse
Forget the Sharpie people it comes off in 2 days!!...
same has happened to mine, metal finish has worn off on top right corner, have tried permanent marker and also a little tin of humbrol satin black enamel paint which worked the best, but even that rubs off!!! gotta say im dissapointed with the finish of the phone, my touch dual still looks new after 6 months.
Hmm you made me pretty worry
I already ordered my diamond and I'm expecting it within 10 days ... I already ordered Overlay plus for the screen and front buttons and Invisible shield for the back and sides.. I was not planning to apply the invisible shield from day one but after what you guys wrote I think I will...
xda_fan said:
...does NOT sound good, I had this problem with my Trinity and it really looked a mess. I hope HTC read this post and maybe.... even say something about it? or would i be dreaming?
Click to expand...
Click to collapse
dream on
No paint rubbing off here after 6 weeks.
No paint rubbing off here either and it's thrown in a pocket with no case and has landed on the floor with no damage.
Zekee said:
some pictures maybe?
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Click to collapse
For your entertainment :-(
mbridges30 said:
For your entertainment :-(
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Click to collapse
I also see some pretty bad scratches on the display protection. Did you play ball with it?
tnyynt said:
I also see some pretty bad scratches on the display protection. Did you play ball with it?
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Click to collapse
My wife put it in her purse with a bunch of keys, but luckily it is only the screen protector. I can't blame her for the paint however, that was all me.
Playing ball with my Diamond wasn't one of the functions on the phone that I was aware of. Does the G sensor help you hit better?
we need a rubber case!!!
Oh no... this happend to me to my old wizard, but the paint lasted for at least 6 months before scratching. I hope my $700 phone has a good paint Job.

Fingerprints, Dirt, enc

Hello folks,
As most of you reading I am a happy Topaz user,
But I find it sad, that I almost do not dare to use the device without stylus
Whenever I touch the phone, it leaves a dirty mark...
And I cannot live with that, So I always want to clean it afterwards
I mean... even with a screen protector installed, it gets dirty too quick,
And I recon I cannot walk around with a bunch of cleaning tools either
So, what's your opinion on this? or do you have a good solution?
Do you care that the screen is dirty, or not? please tell me
Thanks already
- Jeutie
is ok , you can always change screen protector .
jeutie said:
... I almost do not dare to use the device without stylus
Whenever I touch the phone, it leaves a dirty mark...
Click to expand...
Click to collapse
I use an antiglare screen protector I got from Brando (http://shop.brando.com.hk/bw-pda-screen-protector-htc-touch-diamond-2-_p03225c1035d039.html). You lose something in brightness but it is very impervious to dirt and fingerprints.
There is also an hot debate on matte finishing battery cover. I simply painted the original cover using matte spray acrylic paint (http://forum.xda-developers.com/showpost.php?p=3950791&postcount=67) Of course you need a bit of manual dexterity and a brave heart...
I just leave it dirty
I thought about another screen protector aswell... but I think I'll fail again xD
(screen protector was dusty already when I putted it on, But I'll try again.)
Thanks for the information
But Would you recommend the normal screen protector or the Ultra Clear one?
Hi
Yep feel the same, hated touching it when I first got it as any touch leaves a fingerprint, if you try and wipe it away you make it worse. The aluminium surround really shows up finger prints and then smudges and so does the screen even with screen protector on. Even ear prints are clearly visible!
This isn't unique to the Topaz though, the state I've seen some iPhones in
So I just live with the fact it only looks shiny and new after a quick clean with some cleaner and a microfibre cloth, for just a short period of time.
It would help if the back was matt black or rubberised, but it isn't. I really don't understand the people that design these things as surely they must put them through some form of user testing, and I can't believe out of an even tiny group of testers the comment 'finger print magnet' didn't arise.
Regards
Phil
I do have the matt finish ;-) bought it way overpriced on ebay...
But the screen protector didn't help so I was looking for something better
and indeed, the aluminium is even worse xD
jeutie said:
But Would you recommend the normal screen protector or the Ultra Clear one?
Click to expand...
Click to collapse
The Ultra Clear looks and feels as the original screen and as other screen protectors, that is glass like. Therefore, dirt and fingerprints remain very visible.
On the other hand the antiglare has a kind of very small granularity over it. Dirt and fingerprints do not stick to it and fingers, nails and stylus glide very nicely over it. On the other hand, it is not completely transparent, expecially under direct sunlight.
But so, for the fingerprint issue, the normal one should be better, then the ultra clear one, Thanks
I'll order one on Monday, And I'll get someone less clumsy to put it on ^^
PhilipL said:
'finger print magnet'
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Click to collapse
That's a PERFECT DEFINITION! My opinion is that being a "touch" device, we have no great chances to solve the problem on what concerns the screen..Other question is the backVery sexy on picture but fingerprint hungry and sometimes slippy!! Waiting for a mat cover at decent price.BTW congrats to ouram57 for his guts! But is the painting layer resisting,especially at the corners?
sualc said:
BTW congrats to ouram57 for his guts!
Click to expand...
Click to collapse
Well, after all I could always buy a new cover (http://www.expansys.com/d.aspx?i=179389).
sualc said:
But is the painting layer resisting,especially at the corners?
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Click to collapse
The painting is quite resistant but of course scratches accumulate as they did on the shiny original case (but they are a bit less visible). The good news is that on too many scratches paint can be applied again...
You're right! If it's been successfully done once, why not repeat it if needed..
Hoping that none of us will ever need it,http://www.expansys.com/d.aspx?i=179389 is one of the most expensive pieces of plastic on earth
sualc said:
You're right! If it's been successfully done once, why not repeat it if needed..
Hoping that none of us will ever need it,http://www.expansys.com/d.aspx?i=179389 is one of the most expensive pieces of plastic on earth
Click to expand...
Click to collapse
...especially as its not for the TD2, check it out, it has 2 holes at the top and a diamond back!?!
TD1 maybe ???
That "thing" with two holes is also on sale at HTC's:http://www.htcaccessorystore.com/uk/p_htc_item.aspx?i=179389 as "original" cover for D2Very affordable as usual.. I get mad if I think it's about 10% of the phone's price. My ideal back cover would be mat gummy black, just like the Kaiser (a.k.a TytnII).. hope someone is going to think about it!
Aright... I have applied the screen protector...
That's great! no more fingerprints on the screen
Together with the backcover and installation of some cabs... my device is totally like I want it
Thanks folks!

Mysterious stains under the display glass

Hi everyone,
I've had a display protector on my 4X (~7 months old now) from day one. Lately, I discovered some stains on the display and got a new protector. When I removed the old one, I discovered that those mysterious stains were actually on the display glass. After trying to remove them with a microfibre cloth and finally glass cleaner, I realized they are actually on the downside of the display glass.
I have no clue why they turned out now or even where they come from. The display itself still works perfect.
Did anybody of you experience the same problem? Is it a manufacturing error? Living bacteria colony inside my phone? I have absolutely no idea.
Would an error of this kind be covered by the warranty?
I've attached two pictures, the stains are kind of hard to capture with a camera, but I think you can see them.
Regards,
pint
possibly the outcome of going on XXX sites ,lol only joking, could it be caused by possible condensation or possible that the screen has got so hot sometime due to it having the protector on and staining that way
My computer screen is so dirty, i can't see what you mean
AW: Mysterious stains under the display glass
Mikey94 said:
My computer screen is so dirty, i can't see what you mean
Click to expand...
Click to collapse
Haha, same problem with me
@pitness: it seems like you're german, so check out the P880-Thread on the "android-hilfe"-forum, there is a large thread about your problem...
Well, thanks for the answers, guys.
@friartuckme:
I have an Iconia A500 for a mans special needs jk
@black-duty
Thanks for the tip, i checked the forum, but the only thread I found was "dust particles under the display"... The pics there actualy looked like dust particles, unlike the "stains" on my phone. I guess I'll just trust try to get a fee warranty repair... After all, the only thing I can imagine is actually a condensed fluid (It never got wet, so... Sweat from my pockets?! but wouldn't that more likely kill the electronics?).
edit: btw what the hell guys, clean your computer screens! totally worth it.
pintness said:
Well, thanks for the answers, guys.
@friartuckme:
I have an Iconia A500 for a mans special needs jk
@black-duty
Thanks for the tip, i checked the forum, but the only thread I found was "dust particles under the display"... The pics there actualy looked like dust particles, unlike the "stains" on my phone. I guess I'll just trust try to get a fee warranty repair... After all, the only thing I can imagine is actually a condensed fluid (It never got wet, so... Sweat from my pockets?! but wouldn't that more likely kill the electronics?).
edit: btw what the hell guys, clean your computer screens! totally worth it.
Click to expand...
Click to collapse
I got almost the same stain as you got looking from the picture and im confident that it is dust or some dirt that got in. Thats because when it first started to get under my screen it looked more like dust particles but know it more looks like a dirty stain like your pictures.
Also when i first noticed the stain forming it came in from the angle where the front camera is top right corner. I also see some slight gap there between the display and the cover at my phone.
Im going to send it back soon since it really annoys me.
I have the same problem. It's definitely no dust. The stain was small but became bigger and bigger. Have you found a solution yet? I found this post:
snekler said:
hello you ,i had the same thing with dust ,so i used this video can't post link, search youtube for 'disassembling lg p880 and i cleaned but was no dust its some sort of oxidation it was really hard to clean i used spirit ,but now its ok my screen is ok:victory:
Click to expand...
Click to collapse
Hope it helps.

[Q] Anti Shatter Film removal - difficulty?

Hi I am trying to remove my ASF from the front of my Z1 6903. All the videos I have seen make it seem pretty easy, either lifting it up from the earpiece or the corners and peeling off the rest. I am having a hell of a time trying to get it to lift up - it seems pretty bonded to the surface of the phone? I am only succeeding in chipping away at the corner bit by bit but any time I try to grab any to lift it just breaks off.
Anyone have any additional tips or tools to get this off? My phone looks like crap at the moment with the scratched up corners
bpm2000 said:
Hi I am trying to remove my ASF from the front of my Z1 6903. All the videos I have seen make it seem pretty easy, either lifting it up from the earpiece or the corners and peeling off the rest. I am having a hell of a time trying to get it to lift up - it seems pretty bonded to the surface of the phone? I am only succeeding in chipping away at the corner bit by bit but any time I try to grab any to lift it just breaks off.
Anyone have any additional tips or tools to get this off? My phone looks like crap at the moment with the scratched up corners
Click to expand...
Click to collapse
I just started at the earpiece using a sharp, thin knife. Took a few tries and some time to be able to pull it off. Stick with it and be carefull, you'll get there
McT1980 said:
I just started at the earpiece using a sharp, thin knife. Took a few tries and some time to be able to pull it off. Stick with it and be carefull, you'll get there
Click to expand...
Click to collapse
Do either of you know whether taking the protector off voids my Phones4U Care Plan? Basically if you break the phone, you pay a fixed amount to get a brand new phone.
destinyhd said:
Do either of you know whether taking the protector off voids my Phones4U Care Plan? Basically if you break the phone, you pay a fixed amount to get a brand new phone.
Click to expand...
Click to collapse
I'd go ahead and assume that doing so will most likely void any warranty or care plan you may have.
kusanou said:
I'd go ahead and assume that doing so will most likely void any warranty or care plan you may have.
Click to expand...
Click to collapse
Right looks like the only option is to do something like accidentally drop my phone and pay the 50GBP to get a new one, bit sketchy but thats the only way around it. Then get one of those glass screen protectors, because right now my phone is damn ugly with 2 slits on the protector!
McT1980 said:
I just started at the earpiece using a sharp, thin knife. Took a few tries and some time to be able to pull it off. Stick with it and be carefull, you'll get there
Click to expand...
Click to collapse
went and got the thinnest blade i could and that did it - guess i was using too thick of an instrument before.
thanks!

First time phone meets floor and cracked.

Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
OrenGazala said:
Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
Click to expand...
Click to collapse
Sorry to hear that, hope you have insurance.
Sent from my XT1095 using Tapatalk
AGISCI said:
Sorry to hear that, hope you have insurance.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
No I don't have insurance.
Bought this phone on eBay..
I have to pay about 150$ to repair the phone...
OrenGazala said:
Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
Click to expand...
Click to collapse
Consider yourself lucky man, with the s**t digitisers we had on the nexus 4 any crack in the glass above the screen would result in an unusable touch panel. I understand that cracked glass is never a good thing but at least you can still use the device!
I don't want to sound like a d**k but the purpose of Gorilla Glass 3 is scratch protection, not drop protection. Moto just released a shatterproof phone for that if I'm not wrong.
Hard glass on unprotected edges is always gonna break.
Flipz77 said:
Consider yourself lucky man, with the s**t digitisers we had on the nexus 4 any crack in the glass above the screen would result in an unusable touch panel. I understand that cracked glass is never a good thing but at least you can still use the device!
I don't want to sound like a d**k but the purpose of Gorilla Glass 3 is scratch protection, not drop protection. Moto just released a shatterproof phone for that if I'm not wrong.
Hard glass on unprotected edges is always gonna break.
Click to expand...
Click to collapse
Yea...
Well I can still use the device but I will replace all the front side:
Right now I have white front but the lab I send the phone has only black.
He will also replace the screen digitizers in case they got damaged.
I ordered a flip case from eBay, hoping that could save the screen (It sure could minimize the damage).
OrenGazala said:
Yea...
Well I can still use the device but I will replace all the front side:
Right now I have white front but the lab I send the phone has only black.
He will also replace the screen digitizers in case they got damaged.
I ordered a flip case from eBay, hoping that could save the screen (It sure could minimize the damage).
Click to expand...
Click to collapse
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Flipz77 said:
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Click to expand...
Click to collapse
Yeah lol.
Thanks man!
I'll update you when phne get fixed.
Flipz77 said:
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Click to expand...
Click to collapse
Well phone got fixed.
I don't like the black at all but that's what I have right now so I need to get used to it.
I hope I will be able to get along with the phone for one more year and then probably I'll replace it.
Right now he works really good.
It took the engineer to replace the broken screen with a new one about one hour and he always mumbled bad things about Motorola and how they build their phones.
He tried to put the back bamboo case to it's place and failed many times because the glue just won't work..
He told me to wait some time so the glue would get sticky to the phone itself.
Next time, I will buy a phone that have wider support in my country, make sure I have a flip case from the very beginning and make sure that you can unplug the battery from the phone.
That phone is awesome but has a quite long list of disadvantages...
OrenGazala said:
Well phone got fixed.
I don't like the black at all but that's what I have right now so I need to get used to it.
I hope I will be able to get along with the phone for one more year and then probably I'll replace it.
Right now he works really good.
It took the engineer to replace the broken screen with a new one about one hour and he always mumbled bad things about Motorola and how they build their phones.
He tried to put the back bamboo case to it's place and failed many times because the glue just won't work..
He told me to wait some time so the glue would get sticky to the phone itself.
Next time, I will buy a phone that have wider support in my country, make sure I have a flip case from the very beginning and make sure that you can unplug the battery from the phone.
That phone is awesome but has a quite long list of disadvantages...
Click to expand...
Click to collapse
Awesome that you could already have it serviced!
I see your point though, and I understand that in this thriving "free" market we can only choose the best compromise for our needs. I wouldn't buy a LG just for the removable battery and the repair support, but I can totally see why it looks like a viable choice for you right now.
As much as I like this phone, glue never looks like a good solution for pieces that are gonna be serviced sooner or later... As for the screen assembly, well, I guess every manufacturer now makes the digitiser and glass into one single part.
That being said, enjoy your moto and keep it for a while

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