Re-gaining Warranty - One (M7) Q&A, Help & Troubleshooting

Hi guys. I have an M7UL, which I purchased from the Middle East. My One is having the stupid purple tint problem. So I don't really have a choice but to send it for repair. Ive tried adjusting the exposure, saturation, etc. but the problem is at it is (Please give me any other suggestions to fix the cam if there are).
So I wanna get my warranty back. The phone is on InsertCoin 7.0.6 and S-OFF on Google CID. ive attached the getvar all. So can somebody please help me in unrooting, locking the bootloader and returning 2 stock(basically al the procedures 2 get the warranty back).
P.S. I believe it was the 401 firmware
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SH39CW903873
(bootloader) imei: 357864058941160
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 3819mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-bb768ae1
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0

raghav kapur said:
Hi guys. I have an M7UL, which I purchased from the Middle East. My One is having the stupid purple tint problem. So I don't really have a choice but to send it for repair. Ive tried adjusting the exposure, saturation, etc. but the problem is at it is (Please give me any other suggestions to fix the cam if there are).
So I wanna get my warranty back. The phone is on InsertCoin 7.0.6 and S-OFF on Google CID. ive attached the getvar all. So can somebody please help me in unrooting, locking the bootloader and returning 2 stock(basically al the procedures 2 get the warranty back).
P.S. I believe it was the 401 firmware
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SHxxxxxxxxxxxxxxx
(bootloader) imei: 35xxxxxxxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
1- remove IMEI and s/n
2- check my guide in my signature, and use this ruu.exe: http://www.htc1guru.com/dld/ruu_m7_...1-27_10-31-1131-05_release_310878_signed-exe/
3- recommend you stay s-off, unless YOU really insist!!

nkk71 said:
1- remove IMEI and s/n
2- check my guide in my signature, and use this ruu.exe: http://www.htc1guru.com/dld/ruu_m7_...1-27_10-31-1131-05_release_310878_signed-exe/
3- recommend you stay s-off, unless YOU really insist!!
Click to expand...
Click to collapse
my purpose is simply 2 re-gain warranty 2 get the camera fixed. wont my warranty be void if I S-OFF

raghav kapur said:
my purpose is simply 2 re-gain warranty 2 get the camera fixed. wont my warranty be void if I S-OFF
Click to expand...
Click to collapse
depends on the country/repair center, most don't care about s-off, only UNLOCKED/RELOCKED/TAMPERED bootloader
you can go s-on if you like, just follow the guide on when to do it.

nkk71 said:
depends on the country/repair center, most don't care about s-off, only UNLOCKED/RELOCKED/TAMPERED bootloader
you can go s-on if you like, just follow the guide on when to do it.
Click to expand...
Click to collapse
thanks a lot for helping me out. one last thing, is there a difference in the European firmware (wich u asked me 2 download) and the stock firmware which came installed on my phone ?

raghav kapur said:
thanks a lot for helping me out. one last thing, is there a difference in the European firmware (wich u asked me 2 download) and the stock firmware which came installed on my phone ?
Click to expand...
Click to collapse
didnt understand that question, you mean why the firmware is newer on your phone? -> it's cause it was already updated, before being shipped, that's all.

Is the phone supposed 2 b in fastboot mode wen running the RUU ?

raghav kapur said:
Is the phone supposed 2 b in fastboot mode wen running the RUU ?
Click to expand...
Click to collapse
yes it is! it will even boot into
Code:
fastboot oem rebootRUU
as far as I know... but mate! What's about saying thanks to @nkk71 ? He is really helping you!

LibertyMarine said:
yes it is! it will even boot into
Code:
fastboot oem rebootRUU
as far as I know... but mate! What's about saying thanks to @nkk71 ? He is really helping you!
Click to expand...
Click to collapse
yeah
saying means pressing the THANKS button on his posts
Sent from my HTC One using Tapatalk

nkk71 said:
didnt understand that question, you mean why the firmware is newer on your phone? -> it's cause it was already updated, before being shipped, that's all.
Click to expand...
Click to collapse
ever since I downgraded the bootloader to 1.44, fastboot keeps getting hung on waiting for device......
how do I fix this ? Your help is really appreciated
Also, my existing recovery TWRP 2.6.3.3 takes much longer 2 load on this older HBOOT than earlier. Is this normal ?

raghav kapur said:
ever since I downgraded the bootloader to 1.44, fastboot keeps getting hung on waiting for device......
how do I fix this ? Your help is really appreciated
Also, my existing recovery TWRP 2.6.3.3 takes much longer 2 load on this older HBOOT than earlier. Is this normal ?
Click to expand...
Click to collapse
Use a Win7 machine
If you cant get your hands on one, then create an Ubuntu 12.04 Live USB (32bit) (use the "Try Ubuntu" option, no need to install): http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows
install adb & fastboot using:
Code:
sudo add-apt-repository ppa:nilarimogard/webupd8
sudo apt-get update
sudo apt-get install android-tools-adb android-tools-fastboot
Since ruu.exe (windows) doesn't work on linux, you'll need to use this instead: http://www.htc1guru.com/dld/ruu-zip...1-27_10-31-1131-05_release_310878_signed-zip/
using the RUU.ZIP method in my guide: http://forum.xda-developers.com/showthread.php?t=2541082 post #3

Related

HTC One Developer Edition: WiFi and Bluetooth fail

Hello friends. First of all, I apologize if I am not very clear, but I have little knowledge of English, and to be faster I'll use a translator...
Since about a week ago, my HTC One Developer Edition is showing me errors with WiFi and Bluetooth. These are off steadily even when in use. At first I thought it was a failure of the last installed ROM (ARHD 40.1), but I've tried others such as CM11 without installing any mod and restore my latest nandroid backup, but I have had the same result.
Apart from changing the ROM all I remember doing is to update the firmware, so yesterday I upgraded to the new firmware version to see if solved, but still follows the failure. Do not think it's a hardware failure because the mobile is not second hand, has not suffered any drop and was always working perfectly, so I ask your help and attached the information that shows the phone using fastboot getvar all command if serving them for a diagnosis. Thanks in advance.
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.22.3263.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.06.1540.2
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno:
(bootloader) imei:
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3993mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-bee46337
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.066s
You are Soff. Why not reflash official dev ruu?
SaHiLzZ said:
You are Soff. Why not reflash official dev ruu?
Click to expand...
Click to collapse
What should I use? Because I see several for Dev Edition on this list:
[COLLECTION] HTC M7 RUU, OTA, and Stock Nandroid Downloads
[email protected] said:
What should I use? Because I see several for Dev Edition on this list:
[COLLECTION] HTC M7 RUU, OTA, and Stock Nandroid Downloads
Click to expand...
Click to collapse
Either one will do, they're just slightly different version numbers 1.29.1540.16 and 1.29.1540.3, might as well go for the .16. You'll have to download from here: http://www.htc1guru.com/downloads/ruu-file-downloads/
then you can follow my guide (in my signature), because you need to downgrade hboot to 1.44 separately first, before you can run the RUU. (just the first part about downgrading hboot, the rest of the guide is for people who want to return the phone for warranty)
Also keep S-Off, do NOT go S-On!!!
nkk71 said:
Either one will do, they're just slightly different version numbers 1.29.1540.16 and 1.29.1540.3, might as well go for the .16. You'll have to download from here: http://www.htc1guru.com/downloads/ruu-file-downloads/
then you can follow my guide (in my signature), because you need to downgrade hboot to 1.44 separately first, before you can run the RUU. (just the first part about downgrading hboot, the rest of the guide is for people who want to return the phone for warranty)
Also keep S-Off, do NOT go S-On!!!
Click to expand...
Click to collapse
Well, thank you very much. Be right back after process.
SaHiLzZ said:
You are Soff. Why not reflash official dev ruu?
Click to expand...
Click to collapse
nkk71 said:
Either one will do, they're just slightly different version numbers 1.29.1540.16 and 1.29.1540.3, might as well go for the .16. You'll have to download from here: http://www.htc1guru.com/downloads/ruu-file-downloads/
then you can follow my guide (in my signature), because you need to downgrade hboot to 1.44 separately first, before you can run the RUU. (just the first part about downgrading hboot, the rest of the guide is for people who want to return the phone for warranty)
Also keep S-Off, do NOT go S-On!!!
Click to expand...
Click to collapse
I downgrade to hboot 1.44 and reflash the official ruu (RUU M7 JB UL 50 BrightstarUS WWE 1.29.1540.16), but still blinking on and off wifi and bluetooth.
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.44.0000
(bootloader) version-baseband: 4A.14.3250.13
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.29.1540.16
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno:
(bootloader) imei:
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3994mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
getvar:all FAILED (status read failed (Too many links))
finished. total time: 0.065s
Time to call HTC for warranty support. No other ideas.
Hey this is off topic but SaHiLzZ, is your name Sahil?
Sent from my HTC_PN071 using Tapatalk
SaHiLzZ said:
Time to call HTC for warranty support. No other ideas.
Click to expand...
Click to collapse
Well, I bought this phone in the United States.... I live in Dominican Republic...
@SaHiLzZ @nkk71 I was using the bluetooth headphones faultlessly for more than 4 hours, and when I get home WiFi even longer, so I know that still work but are turned on and off when it wants ...
[email protected] said:
@SaHiLzZ @nkk71 I was using the bluetooth headphones faultlessly for more than 4 hours, and when I get home WiFi even longer, so I know that still work but are turned on and off when it wants ...
Click to expand...
Click to collapse
did u try changing some of the advanced settings i mentioned?
nkk71 said:
did u try changing some of the advanced settings i mentioned?
Click to expand...
Click to collapse
Yes, but I don't see changes. (Later, I change the "Keep WiFi on during idle" to Always), but just keeps running and then switching off when it want, and when it goes off, just says "activating", infinite loop until I restart.. Same for bluetooth.
SaHiLzZ said:
Time to call HTC for warranty support. No other ideas.
Click to expand...
Click to collapse
@nkk71
Well, without ideas, I sent the phone to HTC America, for guarantee. I had to pay $ 70 shipping because I live in Dominican Republic (No HTC), but after 15 days I received my phone in perfect working (they did not even scratch), and by the way, apparently they changed my camera ... It's not purple! :laugh:
Thanks for all your help friends. :highfive:

[Q] cant boot into recovery or boot the phone

hallo
i have installed a custom rom to my htc one and now it is in a boot loop and when i try to go to recovery it just freeze at the htc logo
i have tryet to instal cwm recovery and twrp recovery and stock recovery with no luck hope you guys can help me
sorry for my bad english
Anemicnine40 said:
hallo
i have installed a custom rom to my htc one and now it is in a boot loop and when i try to go to recovery it just freeze at the htc logo
i have tryet to instal cwm recovery and twrp recovery and stock recovery with no luck hope you guys can help me
sorry for my bad english
Click to expand...
Click to collapse
Which custom rom?
Which TWRP version?
Post the output of ''fastboot getvar all'' except IMEI and SN
did you ''fastboot erase cache'' ?
alray said:
Which custom rom?
Which TWRP version?
Post the output of ''fastboot getvar all'' except IMEI and SN
did you ''fastboot erase cache'' ?
Click to expand...
Click to collapse
cant remember the name of the rom
twrp version 2,5,0,0 -2,6,3,3- 2,7,0,0
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: xxxxxxxx
(bootloader) imei: xxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__Y13
(bootloader) battery-status: good
(bootloader) battery-voltage: 3840mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-bb768ae1
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
yes i erase cache after every flash
Anemicnine40 said:
cant remember the name of the rom
twrp version 2,5,0,0 -2,6,3,3- 2,7,0,0
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: xxxxxxxx
(bootloader) imei: xxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__Y13
(bootloader) battery-status: good
(bootloader) battery-voltage: 3840mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-bb768ae1
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
yes i erase cache after every flash
Click to expand...
Click to collapse
use at least twrp 2.6.3.3. if you can't remember the name of the rom you are flashing then you don't know what you are doing and I can't help you.
at least with s-off you can restore your phone with any ruu.
alray said:
use at least twrp 2.6.3.3. if you can't remember the name of the rom you are flashing then you don't know what you are doing and I can't help you.
at least with s-off you can restore your phone with any ruu.
Click to expand...
Click to collapse
how do i restore with ruu i have tried but i get fail every time i tried to do it
Anemicnine40 said:
how do i restore with ruu i have tried but i get fail every time i tried to do it
Click to expand...
Click to collapse
which ruu have you tried? please don't say you can't remember....
alray said:
which ruu have you tried? please don't say you can't remember....
Click to expand...
Click to collapse
jmzstockattoneodex
jmzstockattonedeodex
cos-0,8_4,3-20130922-unofficial-m7ul.zip
HTC__Y13-2.17.401.2.7z
One_4.19.401.11_odexed.zip
Um, there is a difference between "RUU" and "ROM"
Do a quick Google search and when you are ready come back here and we can help some more..
Sent from my HTC One using xda app-developers app
NxNW said:
Um, there is a difference between "RUU" and "ROM"
Do a quick Google search and when you are ready come back here and we can help some more..
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
it isnt roms its ruu files
Yeah, still not sure we're communicating here.
If it didn't come from HTC, it's not a RUU.
Have a look at http://androidruu.com/?developer=M7
*Those* are RUU's.
You need to use the right one for your phone. (If your cidnum is unusual, such as HTC_Y13, there may not *be* an official RUU for your phone. See http://forum.xda-developers.com/showthread.php?t=2287505)
RUU's nuke all the data on your phone and fix all the partitions (recovery, HBOOT, radio, everything) on your phone, leaving it completely stock.
They need a Windows PC with HTC drivers to run.
What did *you* think RUU means?
Sent from my HTC One using xda app-developers app
alray said:
which ruu have you tried? please don't say you can't remember....
Click to expand...
Click to collapse
NxNW said:
Um, there is a difference between "RUU" and "ROM"
Do a quick Google search and when you are ready come back here and we can help some more..
Click to expand...
Click to collapse
Anemicnine40 said:
jmzstockattoneodex
jmzstockattonedeodex
cos-0,8_4,3-20130922-unofficial-m7ul.zip
HTC__Y13-2.17.401.2.7z
One_4.19.401.11_odexed.zip
Click to expand...
Click to collapse
Anemicnine40 said:
it isnt roms its ruu files
Click to expand...
Click to collapse
i think you should slow down and start reading a bit... maybe a lot.
you have (supposedly):
(bootloader) product: m7_ul
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__Y13
not trying to sound condescending, or anything, but if you think the ones you mentioned above are RUUs, then you should seriously do some more research.
some of those don't even look like M7 ROMs, and if you can find a real signed RUU which is deodexed... then WOW.
NxNW said:
Yeah, still not sure we're communicating here.
If it didn't come from HTC, it's not a RUU.
Have a look at http://androidruu.com/?developer=M7
*Those* are RUU's.
You need to use the right one for your phone. (If your cidnum is unusual, such as HTC_Y13, there may not *be* an official RUU for your phone. See http://forum.xda-developers.com/showthread.php?t=2287505)
RUU's nuke all the data on your phone and fix all the partitions (recovery, HBOOT, radio, everything) on your phone, leaving it completely stock.
They need a Windows PC with HTC drivers to run.
What did *you* think RUU means?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
sorry that im not so much in it i use google to find the things and that is what i got
Anemicnine40 said:
sorry that im not so much in it i use google to find the things and that is what i got
Click to expand...
Click to collapse
you can find m7 ruu on www.htc1guru.com or androidruu.com
you are s-off which mean you can flash both signed or decrypted ruu.
ruu.exe are flashed from windows OS. You plug your phone with usb cable and you launch the ruu.exe
ruu.zip can be flashed from any OS when your phone is in RUU mode (fastboot oem rebootRUU) using windows command prompt, linux terminal or mac terminal.
To flash a ruu it must be intended for your phone CID and MID
With S-ON (not your case) you also need a ruu that is signed and same or higher version of your phone. + bootloader must be locked/relocked
With S-OFF (your case) you can flash any ruu that match your CID/MID even if its a downgrade and bootloader can be locked/unlocked/relocked
Now the ruu you should use is this one: http://www.htc1guru.com/dld/ruu_m7_ul_k44_sense55_mr_htc_europe_4-19-401-9_r_radio_4a-23-3263-28_10-38r-1157-04l_release_353069_signed_2-1-exe/
This is the latest version for your phone and it match your MID (PN0710000) and your CID (HTC__Y13)
stays s-off and bootloader unlocked unless you send your phone for warranty repair.

[Q] Returning to stock [SOLVED]

I wanted to experiment a bit with rooting. I guess I wasn't extremely informed. Anyways, I used the Guru reset(I can't post outside links) , and I guess did not have the matching software. My touchscreen does not work, I tried to do the OTA update like suggested but after the restart to install the update it said the update failed. Now my Wi-Fi is stuck "turning on" so I can't try to run the update again. I don't know what to do, and I can't find it. I don't know what else to include so that you can help me but if you have questions I'll answer to the best of my knowledge.
redelmos said:
I wanted to experiment a bit with rooting. I guess I wasn't extremely informed. Anyways, I used the Guru reset(I can't post outside links) , and I guess did not have the matching software. My touchscreen does not work, I tried to do the OTA update like suggested but after the restart to install the update it said the update failed. Now my Wi-Fi is stuck "turning on" so I can't try to run the update again. I don't know what to do, and I can't find it. I don't know what else to include so that you can help me but if you have questions I'll answer to the best of my knowledge.
Click to expand...
Click to collapse
start by posting a "fastboot getvar all" (excluding IMEI and s/n)
nkk71 said:
start by posting a "fastboot getvar all" (excluding IMEI and s/n)
Click to expand...
Click to collapse
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4T.24.3218.09
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT361W903656
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: CWS__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4179mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-c6bbb6d4
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
redelmos said:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4T.24.3218.09
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) product: m7_ul
(bootloader) modelid: PN0712000
(bootloader) cidnum: CWS__001
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
1- edit your post and remove IMEI (that shouldnt be shared publicly)
2- since you are S-On you need to relock your bootloader using fastboot oem lock then you can use this RUU.EXE:
RUU_M7_UL_K44_SENSE55_MR_Cingular_US_4.18.502.7_R10_Radio_4T.24.3218.09_10.26.1718.01L_release_356565_signed_2.exe
note that your bootloader will say RELOCKED not LOCKED, the only way to set it back to LOCKED is if you are S-Off. but the phone will be completely stock after the RUU, so unless you're selling the phone or going for warranty, then RELOCKED shouldnt matter.
nkk71 said:
1- edit your post and remove IMEI (that shouldnt be shared publicly)
2- since you are S-On you need to relock your bootloader using fastboot oem lock then you can use this RUU.EXE:
RUU_M7_UL_K44_SENSE55_MR_Cingular_US_4.18.502.7_R10_Radio_4T.24.3218.09_10.26.1718.01L_release_356565_signed_2.exe
note that your bootloader will say RELOCKED not LOCKED, the only way to set it back to LOCKED is if you are S-Off. but the phone will be completely stock after the RUU, so unless you're selling the phone or going for warranty, then RELOCKED shouldnt matter.
Click to expand...
Click to collapse
It worked, Thank you! I've ran multiple RUU exes and I've tried some .zips but all of them were the wrong version I guess. I've been working on this for around 4 days now, and this is a huge load off my mind.
redelmos said:
It worked, Thank you! I've ran multiple RUU exes and I've tried some .zips but all of them were the wrong version I guess. I've been working on this for around 4 days now, and this is a huge load off my mind.
Click to expand...
Click to collapse
if all is good now, can you also edit main thread title to include [SOLVED], thanks
nkk71 said:
if all is good now, can you also edit main thread title to include [SOLVED], thanks
Click to expand...
Click to collapse
I'm not sure how to edit the title.
Edit: Never mind, it was in advanced, but I also don't know how to delete posts or else I would have deleted this.
redelmos said:
I'm not sure how to edit the title.
Click to expand...
Click to collapse
edit the first post -> at the bottom of the edit window, click Go Advanced, and then you can edit main title

[Q] Bootloader is all I have

Hi guys, Noob-alert! Please let me know if I'm in the wrong place here.. I don't want to annoy you guys.
I got a HTC One from a friend that he bricked, at least that's what he thinks. I said I might be able to find out more and I got the phone into the bootloader with the bright light and all that.
Since I have no idea where to start and what kind of ROM's and other stuff the guy has used, I'd like some proper guidance into getting this phone into original condition, if that's still possible. He used this phone with a Canadian Rogers plan.
Oh yeah, Recovery doesn't work. It reboots and gives me the phone icon with the red "!" triangle.
Is factory reset a good start?
Maurix-NL said:
Oh yeah, Recovery doesn't work. It reboots and gives me the phone icon with the red "!" triangle.
Is factory reset a good start?
Click to expand...
Click to collapse
I'm not 100% sure but when entering recovery you select recovery then have to press and hold power and volume up and you should then get yellow text at the bottom of screen about sd card or something similar then it'll open recovery
sorry cant be more help
seanicca said:
I'm not 100% sure but when entering recovery you select recovery then have to press and hold power and volume up and you should then get yellow text at the bottom of screen about sd card or something similar then it'll open recovery
sorry cant be more help
Click to expand...
Click to collapse
Thanks, but unfortunately I can't select anything. It goes to a black screen right away and then I get the phone icon with red triangle.
Maurix-NL said:
Oh yeah, Recovery doesn't work. It reboots and gives me the phone icon with the red "!" triangle.
Is factory reset a good start?
Click to expand...
Click to collapse
Recovery does work, that's just stock recovery you have on the phone. Once in the red triangle screen press volume + up and or down to enter recovery. You might have to try this a few times..
Your phone is also re locked so you need to unlock it from htcdev. Just follow the instructions. . Can you post a fastboot getvar all please.
Sent from my GT-I9505 using XDA Premium 4 mobile app
bored_stupid said:
Recovery does work, that's just stock recovery you have on the phone. Once in the red triangle screen press volume + up and or down to enter recovery. You might have to try this a few times..
Your phone is also re locked so you need to unlock it from htcdev. Just follow the instructions. . Can you post a fastboot getvar all please.
Sent from my GT-I9505 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks! Do I need to unlock it before I try the recover procedures? Is this the link and instructions I have to follow? htcdevDOTcom?
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.22.3263.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.06.1540.3
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT36AW911785
(bootloader) imei: xxxxxxxxxx
(bootloader) meid: xxxxxxxxxx
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: ROGER001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4311mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-bee46337
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Maurix-NL said:
Thanks! Do I need to unlock it before I try the recover procedures? Is this the link and instructions I have to follow? htcdevDOTcom?
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.22.3263.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.06.1540.3
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT36AW911785
(bootloader) imei: xxxxxxxxxx
(bootloader) meid: xxxxxxxxxx
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: ROGER001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4311mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-bee46337
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
Your friend seems to have installed the US Google edition rom on the phone..
To get back to stock rogers use this RUU
http://www.htc1guru.com/dld/ruu_m7_..._10-38r-1157-04l_release_351317_signed_2-exe/
If you prefer another rom. Go to htcdev and get an unlock code and follow the instructions. Once unlock you can fastboot a recovery for your phone. I recommend TWRP 2.6.3.3.. but one step at a time.. What would you like to do
Maurix-NL said:
Thanks! Do I need to unlock it before I try the recover procedures? Is this the link and instructions I have to follow? htcdevDOTcom?
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-main: 4.06.1540.3
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) product: m7_ul
(bootloader) modelid: PN0712000
(bootloader) cidnum: ROGER001
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
I'm curious, were you able to unlock using HTCdev.com?
bored_stupid said:
Your friend seems to have installed the US Google edition rom on the phone..
To get back to stock rogers use this RUU
If you prefer another rom. Go to htcdev and get an unlock code and follow the instructions. Once unlock you can fastboot a recovery for your phone. I recommend TWRP 2.6.3.3.. but one step at a time.. What would you like to do
Click to expand...
Click to collapse
You sir, are my HERO! Thank you so much, it's back to stock now and works great.
A new question: It's asking for a SIM network unlock PIN which probably means that i''s SIMlocked. I don't have a Rogers SIM so I need to get that unlocked.
The actual question; how can I get rid of the lock without having to pay for it? (I found some websites that can provide you a code and stuff like that.)
I'm willing to root/flash and stuff like that.. but I need a clear guide so I don't screw up.
nkk71 said:
I'm curious, were you able to unlock using HTCdev.com?
Click to expand...
Click to collapse
I haven't tried this yet since I first wanted it back to the original state.
So I found out that my question was pretty dumb. Apparently I can only get it unlocked with a code. Which created a new question:
Will my phone get any regular HTC One future updates when it's unlocked? Maybe another dumb question, but well..
What sim carrier are you with. Your Rogers phone will still get the updates providing you have not modified it, ie installed custom recovery or custom Rom.
It will still receive updates and even download them with just a custom recovery installed, it just won't apply them.
Sent from my HTC One using XDA Premium 4 mobile app
Hey Guys, here I am back with another M7. I tried running the same RUU exe but it doesn't seem to work. Can someone please point me in the right direction? Your help is much appreciated!
M7 UL PVT SHIP S-OFF RH
CID-ROGER001
HBOOT-1.44.0000
RADIO-4T.35.3218.16
OpenDSP-v35.120.274.0718
eMMC-boot
Apr 12 2013, 12:10:45:-1
Maurix-NL said:
Hey Guys, here I am back with another M7. I tried running the same RUU exe but it doesn't seem to work. Can someone please point me in the right direction? Your help is much appreciated!
M7 UL PVT SHIP S-OFF RH
CID-ROGER001
HBOOT-1.44.0000
RADIO-4T.35.3218.16
OpenDSP-v35.120.274.0718
eMMC-boot
Apr 12 2013, 12:10:45:-1
Click to expand...
Click to collapse
Post your fastboot getvar all.
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.44.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.29.401.12
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SH3AAW901489
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: ROGER001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4296mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
Maurix-NL said:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.44.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.29.401.12
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SH3AAW901489
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: ROGER001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4296mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
Click to expand...
Click to collapse
What version do you want to use? Should be easy to flash anything you'd like since its s-off. International, developer edition, Google Play edition, Rogers ?
alray said:
What version do you want to use? Should be easy to flash anything you'd like since its s-off. International, developer edition, Google Play edition, Rogers ?
Click to expand...
Click to collapse
Thank you alray, I appreciate you taking the time to help me out!
I'd like to flash it back to stock Rogers, please!
Maurix-NL said:
Thank you alray, I appreciate you taking the time to help me out!
I'd like to flash it back to stock Rogers, please!
Click to expand...
Click to collapse
@Maurix-NL Edit 2: Everything is fine now, you can proceed with these files and instructions.
Edit: Wait a minute, I,ve linked the wrong firmware file. I'll get back to you in a few minutes...
Download this file, this file and this one save them in the same folder where you already have adb and fastboot on your computer.
First, you'll have to update your firmware so your phone can accept the latest Rogers RUU:
Code:
fastboot oem rebootRUU
fastboot flash zip Firmware_7.17.631.52.zip
fastboot flash zip Firmware_7.17.631.52.zip
fastboot reboot-bootloader
and finally flash the Rogers RUU:
Code:
fastboot oem rebootRUU
htc_fastboot flash zip PN07IMG_M7_UL_L50_SENSE60_MR_Rogers_WWE_7.17.631.52_Radio_4T.35.3218.16_10.33Q.1718.01L_release_460206_signed_2_4.zip
fastboot reboot
alray said:
@Maurix-NL Edit 2: Everything is fine now, you can proceed with these files and instructions.
Edit: Wait a minute, I,ve linked the wrong firmware file. I'll get back to you in a few minutes...
Download this file, this file and this one save them in the same folder where you already have adb and fastboot on your computer.
First, you'll have to update your firmware so your phone can accept the latest Rogers RUU:
Code:
fastboot oem rebootRUU
fastboot flash zip Firmware_7.17.631.52.zip
fastboot flash zip Firmware_7.17.631.52.zip
fastboot reboot-bootloader
and finally flash the Rogers RUU:
Code:
fastboot oem rebootRUU
htc_fastboot flash zip PN07IMG_M7_UL_L50_SENSE60_MR_Rogers_WWE_7.17.631.52_Radio_4T.35.3218.16_10.33Q.1718.01L_release_460206_signed_2_4.zip
fastboot reboot
Click to expand...
Click to collapse
Thank you very much! I'm going to give this a shot tonight. (currently at work, working on a Macbook)
One question though, I the htc_fastboot.exe the same as the adb/fastboot I used to do the getvar? Do I need to use this exe instead? Or am I talking rubbish?
Thanks again!
Maurix-NL said:
Thank you very much! I'm going to give this a shot tonight. (currently at work, working on a Macbook)
One question though, I the htc_fastboot.exe the same as the adb/fastboot I used to do the getvar? Do I need to use this exe instead? Or am I talking rubbish?
Thanks again!
Click to expand...
Click to collapse
htc_fastboot.exe (that particular version) is needed at least to flash the RUU. Its a modded version of Google's fastboot.exe made by HTC because Google's fastboot can't handle files as large as this RUU (Lollipop RUU are larger than the previous versions and must now be flashed with htc_fastboot.exe).
alray said:
htc_fastboot.exe (that particular version) is needed at least to flash the RUU. Its a modded version of Google's fastboot.exe made by HTC because Google's fastboot can't handle files as large as this RUU (Lollipop RUU are larger than the previous versions and must now be flashed with htc_fastboot.exe).
Click to expand...
Click to collapse
So I move the 3 files in the fastboot folder I currently have, right? When do I use the HTC exe? Or will that automatically be used when I run those commands?
Sorry about all the questions. I don't want to mess things up.

Unroot HTC

HEY,
I own an HTC M7 I rooted my device but now the person that is gonna buy my phone want it unrooted. which is the best method to do it?
Thanks in advance
cdlt1290 said:
HEY,
I own an HTC M7 I rooted my device but now the person that is gonna buy my phone want it unrooted. which is the best method to do it?
Thanks in advance
Click to expand...
Click to collapse
RUU is the best method to return your phone to complete stock
donkeykong1 said:
RUU is the best method to return your phone to complete stock
Click to expand...
Click to collapse
can you recommend me one, I hace the HTC One M7 unlocked
cdlt1290 said:
can you recommend me one, I hace the HTC One M7 unlocked
Click to expand...
Click to collapse
Post your fastboot getvar all output, but erase your IMEI and serial number from it. That way we will be able to point you in the right direction
What a coincidence!
I'm about to "unroot" my old HTC M7 for my kid so he can play Pokemon Go on it.
It has TWRP 3.0.2-0 on it, and the fastboot getvar of it looks like this:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.19.3263.13
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.401.8
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: xxxxxxxx
(bootloader) imei: xxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 4121mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d959c75800
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
I hope you do not mind helping me too.
htc-hd2 said:
What a coincidence!
I'm about to "unroot" my old HTC M7 for my kid so he can play Pokemon Go on it.
It has TWRP 3.0.2-0 on it, and the fastboot getvar of it looks like this:
I hope you do not mind helping me too.
Click to expand...
Click to collapse
I'm new at this, can you tell me please how did you get the fastboot getvar?
thanks but I figure it out, I´m trying to sell my device and the buyer needs it to play the same Pokemon Go that is why she want it unroot.
C:\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.29
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.18.708.51
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: xxxxxxxxxxxx
(bootloader) imei: xxxxxxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0714000
(bootloader) cidnum: HTC__622
(bootloader) battery-status: good
(bootloader) battery-voltage: 4044mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-1866a1a9
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.044s
Thanks for you help
Hmmm rethinking this now.
Not sure if this "old" device will be able to play Pokémon Go when flashed to the original "old" ROM!
it needs Android 4.4+
htc-hd2 said:
Hmmm rethinking this now.
Not sure if this "old" device will be able to play Pokémon Go when flashed to the original "old" ROM!
it needs Android 4.4+
Click to expand...
Click to collapse
This old device received officiall Android Lollipop years ago, so you'll be fine with pokemon go. I'm gonna see if I have my old h-boot stored for you when I come home from work. I think you can go directly to the last one because your phone is s-off, but I'm not sure about that because your h-boot is very old. If you can hold on for about 12 hours, I'll point you to the right direction then
donkeykong1 said:
This old device received officiall Android Lollipop years ago, so you'll be fine with pokemon go. I'm gonna see if I have my old h-boot stored for you when I come home from work. I think you can go directly to the last one because your phone is s-off, but I'm not sure about that because your h-boot is very old. If you can hold on for about 12 hours, I'll point you to the right direction then
Click to expand...
Click to collapse
what about me you think you can help me? I think I have S-On
htc-hd2 said:
Hmmm rethinking this now.
Not sure if this "old" device will be able to play Pokémon Go when flashed to the original "old" ROM!
it needs Android 4.4+
Click to expand...
Click to collapse
donkeykong1 said:
This old device received officiall Android Lollipop years ago, so you'll be fine with pokemon go. I'm gonna see if I have my old h-boot stored for you when I come home from work. I think you can go directly to the last one because your phone is s-off, but I'm not sure about that because your h-boot is very old. If you can hold on for about 12 hours, I'll point you to the right direction then
Click to expand...
Click to collapse
Should update his firmware to 7.19.401.2 using the full firmware zip and than he can flash the 7.19.401.51 RUU.
cdlt1290 said:
what about me you think you can help me? I think I have S-On
Click to expand...
Click to collapse
Downgrade your version-main # to 7.18.708.2 using the guide at the end of this post (how to downgrade with s-on). Once done flash the 7.18.708.21 RUU using instruction of this post. Finally you'll have to take 2 ota update so you're back on 7.18.708.51 (if you need to unlock/root again make sure to install update before)
alray said:
Should update his firmware to 7.19.401.2 using the full firmware zip and than he can flash the 7.19.401.51 RUU.
Downgrade your version-main # to 7.18.708.2 using the guide at the end of this post (how to downgrade with s-on). Once done flash the 7.18.708.21 RUU using instruction of this post. Finally you'll have to take 2 ota update so you're back on 7.18.708.51 (if you need to unlock/root again make sure to install update before)
Click to expand...
Click to collapse
Hi thanks for the help, I did everything you said but in the last step when i was trying to flash the RUU, but the first command was
6.fastboot oem rebootRUU and then the device restart i supposed and a black screen with HTC logo appear and didn´t let me put the second command that is 7.fastboot flash zip RUU.zip
what did I did wrong? hope you can help me
cdlt1290 said:
Hi thanks for the help, I did everything you said but in the last step when i was trying to flash the RUU, but the first command was
6.fastboot oem rebootRUU and then the device restart i supposed and a black screen with HTC logo appear and didn�´t let me put the second command that is 7.fastboot flash zip RUU.zip
what did I did wrong? hope you can help me
Click to expand...
Click to collapse
fastboot oem rebootRUU will make your phoned reboot in ruu mode (that black screen with silver htc logo). Once in ruu mode, it's time to flash the ruu using "fastboot flashing zip ruu.zip". During the flashings process you should get an error saying "flush image again immediately", the phone will reboot itself in ruu mode again and the flashing will continue,it's all normal.
Sent from my HTC One using XDA Labs
alray said:
fastboot oem rebootRUU will make your phoned reboot in ruu mode (that black screen with silver htc logo). Once in ruu mode, it's time to flash the ruu using "fastboot flashing zip ruu.zip". During the flashings process you should get an error saying "flush image again immediately", the phone will reboot itself in ruu mode again and the flashing will continue,it's all normal.
Sent from my HTC One using XDA Labs
Click to expand...
Click to collapse
thank I did it! i wasn't using htc_fastboot that was the problem! thanks very much for your help, last question how do I check it`s unrooted?
Thank you all for the help / info.
I'm away for the weekend so I'm not able to "flash" anything till Monday.
For now have a nice weekend.
cdlt1290 said:
thank I did it! i wasn't using htc_fastboot that was the problem! thanks very much for your help, last question how do I check it`s unrooted?
Click to expand...
Click to collapse
If the ruu flashed fine, it's not rooted anymore. Root files are stored on the /system partition which is wiped and flashed back to stock with the ruu.
Sent from my HTC One using XDA Labs
I'm about to flash the phone.
Can this all be done with TWRP, or do I need to go the ADB way?
htc-hd2 said:
I'm about to flash the phone.
Can this all be done with TWRP, or do I need to go the ADB way?
Click to expand...
Click to collapse
Flashing firmware or RUU is done using fastboot commands in RUU mode, not with twrp, neither with adb.
Okay.
I've updated the firmware to 7.19.401.2
Fastboot getvar of it looks like this:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.2
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: FA354W903711
(bootloader) imei: 354436051520417
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 4299mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
I've 7.19.401.51 RUU (PN07IMG_M7_UL_L50_SENSE60_MR_HTC_Europe_7.19.401.51_Radio_4T.35.3218.16_10.33Q.1718.01L_release_458803_signed.zip) ready to be flashed.
Now I've had a look at some howto's, but I'm still lost on what to do next!
I feel such an idiot :/
htc-hd2 said:
Okay.
I've updated the firmware to 7.19.401.2
Fastboot getvar of it looks like this:
I've 7.19.401.51 RUU (PN07IMG_M7_UL_L50_SENSE60_MR_HTC_Europe_7.19.401.51_Radio_4T.35.3218.16_10.33Q.1718.01L_release_458803_signed.zip) ready to be flashed.
Now I've had a look at some howto's, but I'm still lost on what to do next!
I feel such an idiot :/
Click to expand...
Click to collapse
Now flashing the ruu using htc_fastboot.exe
Look at the stickies in the general section to find the lollipop ruu collection thread. Instructions how to flash are provided at post #1.
Sent from my HTC One using XDA Labs

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