Hello again friends,
So,after a while of asking and comparing devices,I finally got My Z1 yesterday,but guess what?I found out that it has the touchscreen problem!I realized it after doing the test..now I dont know if it can be fixed by some software or something or if I must return it to the store and wait a loooong time till they bring me another one which will probably have the same problem |-(
What can I do?any thoughts?
Please man, use the search button, we have A LOT of posts about this problem, we have a possible solution for it, just serach on the forum and you will find.....
ghostman2 said:
Please man, use the search button, we have A LOT of posts about this problem, we have a possible solution for it, just serach on the forum and you will find.....
Click to expand...
Click to collapse
I've seen a few threads about it and in all of them everybody were asking,didnt quite see a solution..I would appreciate it if you can give me a hand,if not,then Thank you anyway
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
ghostman2 said:
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
Click to expand...
Click to collapse
made in china also have this problem. :crying:
ghostman2 said:
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
Click to expand...
Click to collapse
Thanks man for the follow up
To answer your Q,my phone is made in china,tried putting it on a flat surface waited 3os and i was able to scroll down without a problem,as for gaming,I still didnt do that i only got the phone yesterday
MakaMika said:
Thanks man for the follow up
To answer your Q,my phone is made in china,tried putting it on a flat surface waited 3os and i was able to scroll down without a problem,as for gaming,I still didnt do that i only got the phone yesterday
Click to expand...
Click to collapse
Ok, make a try with games and see if the problem will appears, i recommend you to do the following, pick a camera and record the problem when it appears, then take to store and change the phone, BUT before you go out test if the problem will come on the new phone, that was what i did, i stayed 3 hour inside the store testing
@MakaMika Sorry to say but you can join us here http://forum.xda-developers.com/showthread.php?t=2540950
Anyway, still some chance to fix this touch screen problems with a software, a good new FW which we wait for it but I will not wait until that and I will send the phone back to the store when you bought it a tell them to fix it or replace with a new device, like I did. The phone still under warranty and should be issues free and it's not so you have the rights to send it back. Sony Service will decide if repair or replace.
3 hours???LOOL I guess i ll try the gaming test,what game do you recomand to heat up the phone quickly?
MakaMika said:
3 hours???LOOL I guess i ll try the gaming test,what game do you recomand to heat up the phone quickly?
Click to expand...
Click to collapse
Dead Trigger 2, 10 minutes of gaming, or 2 missions the problem appeared for me
eclyptos said:
@MakaMika Sorry to say but you can join us here http://forum.xda-developers.com/showthread.php?t=2540950
Anyway, still some chance to fix this touch screen problems with a software, a good new FW which we wait for it but I will not wait until that and I will send the phone back to the store when you bought it a tell them to fix it or replace with a new device, like I did. The phone still under warranty and should be issues free and it's not so you have the rights to send it back. Sony Service will decide if repair or replace.
Click to expand...
Click to collapse
Yo eclyptos, have you checked the sony forums? one of the mods replied that a software fix that will cure our ****ty problem will be released in the next update. Cross fingers for that.
My problem occurs even when browsing pictures, swiping in the pattern lock and gaming especially Shooting games like CK2
brapicoco said:
Yo eclyptos, have you checked the sony forums? one of the mods replied that a software fix that will cure our ****ty problem will be released in the next update. Cross fingers for that.
My problem occurs even when browsing pictures, swiping in the pattern lock and gaming especially Shooting games like CK2
Click to expand...
Click to collapse
Is that for sure dude?but what if it is a hardware issue?
MakaMika said:
Is that for sure dude?but what if it is a hardware issue?
Click to expand...
Click to collapse
This hardware issues can be managed via software that is why we wait for that FW. BTW we are not sure when and how and if it's hardware or software related but new FW should definitely help. They are aware about this issues and they point the FW in that way to fix it.
eclyptos said:
This hardware issues can be managed via software that is why we wait for that FW. BTW we are not sure when and how and if it's hardware or software related but new FW should definitely help. They are aware about this issues and they point the FW in that way to fix it.
Click to expand...
Click to collapse
Hmmm,I see.You know im really confused now
MakaMika said:
Hmmm,I see.You know im really confused now
Click to expand...
Click to collapse
Me too. I try to clarified, Sony never confirmed it's a hardware problem of they touch screen. People has different Touch Screen issues, someone when touch the aluminium frame the Touch Screen start working well again, someone else don't have that but have problem scrolling pages or opening the phone with pattern even if they touch the aluminium frame or not. So here is the confusion, who have to touch the aluminium frame to let working the Touch Screen saying it's a hardware related (kind of wrong phone sealing) and others who have the problem even when touching the aluminium frame or not saying it's a software related. Many said also after the update to 4.3 the touch screen get worse, like mine. Now do you understand the confusion? Many send the phones back via warranty, many waiting for a FW pointed to fix this issues. Developers are aware about this Touch Screen problem so they try to fix it, even if seems hardware related, with the release of the new updated FW .114, .124 or 136, who know?
Yes,I get you.mine works well when touching the aluminum frame.I guess after all i should return it,didnt even enjoy the few days of having it
Are you sure that a hardware problem can be solved with software update? I mean, i know that software can turn around some issues, but this is not certain
ffp. said:
Are you sure that a hardware problem can be solved with software update? I mean, i know that software can turn around some issues, but this is not certain
Click to expand...
Click to collapse
Exactly, we don't know this yet. We have to wait for a new FW pointed to fix this problem. If they do it's a software issue.
---------- Post added at 04:59 PM ---------- Previous post was at 04:09 PM ----------
MakaMika said:
Yes,I get you.mine works well when touching the aluminum frame.I guess after all i should return it,didnt even enjoy the few days of having it
Click to expand...
Click to collapse
You definitely should send it back. The FW I think it's the last chance.
Related
I got my SGS a couple of weeks ago. Haven't used it much yet. Anyways, I left if off the last three days and turned it on today and i notice that there is a continuous vertical line of faulty pixels! It is quite centrally located. I have just flashed it with the new fw last week, other than that I haven't done any modifications.
Is that an hardware or software error? How could that have happened? Any suggestions what I could do?
Regards
edit: can't post a pic since the only digicam I got atm is the one on the Galaxy...
edit2: sorry, this slipped into the wrong section, wanted to post it to General.
iv4nhoe said:
I got my SGS a couple of weeks ago. Haven't used it much yet. Anyways, I left if off the last three days and turned it on today and i notice that there is a continuous vertical line of faulty pixels! It is quite centrally located. I have just flashed it with the new fw last week, other than that I haven't done any modifications.
Is that an hardware or software error? How could that have happened? Any suggestions what I could do?
Regards
edit: can't post a pic since the only digicam I got atm is the one on the Galaxy...
edit2: sorry, this slipped into the wrong section, wanted to post it to General.
Click to expand...
Click to collapse
it sounds like a hardware problem, what you could do is factory reset the device and see what happens, then you can be quite certain its not a software problem.
For me it doesn't sound like a ROM issue, but others can answer that better than me.
FrezoreR said:
(...)For me it doesn't sound like a ROM issue, but others can answer that better than me.
Click to expand...
Click to collapse
But it could be... I'd try to restore it to stock as much as possible, to see if the problem persists, and obviously also to be able to return it in conditions that won't void the warranty.
Rizlo said:
But it could be... I'd try to restore it to stock as much as possible, to see if the problem persists, and obviously also to be able to return it in conditions that won't void the warranty.
Click to expand...
Click to collapse
That's the thing... the phone was branded. Tried a factory reset but it didn't help. I haven't found the providers fw online, as expected. If I will return it I will go there with my phone turned on and hope they won't notice. I got ahold of the original fw-info, I guess if I would be able to re-flash it it won't help me though... damn it
Hi Telstra users,
I would just like to ask if anyone here on the .259 firmware is still experiencing the infamous touch screen problem after updating from .257 to .259? your reply is very much appreciated.
Here's the link in sony forums and I too have the same problem
http://talk.sonymobile.com/t5/Xperia-Z1/xperia-z1-touchscreen-problems/m-p/410611#U410611
brapicoco said:
Hi Telstra users,
I would just like to ask if anyone here on the .259 firmware is still experiencing the infamous touch screen problem after updating from .257 to .259? your reply is very much appreciated.
Here's the link in sony forums and I too have the same problem
http://talk.sonymobile.com/t5/Xperia-Z1/xperia-z1-touchscreen-problems/m-p/410611#U410611
Click to expand...
Click to collapse
Basically, it's just the same .257.
El.Guaje said:
Basically, it's just the same .257.
Click to expand...
Click to collapse
what do you mean it's the same? do you have the issue or the issue was solved after the update?
brapicoco said:
Hi Telstra users,
I would just like to ask if anyone here on the .259 firmware is still experiencing the infamous touch screen problem after updating from .257 to .259? your reply is very much appreciated.
Here's the link in sony forums and I too have the same problem
http://talk.sonymobile.com/t5/Xperia-Z1/xperia-z1-touchscreen-problems/m-p/410611#U410611
Click to expand...
Click to collapse
So you definately didn't have that problem with the previous firmware?
Because the issue you raise here is an issue all the time, and would appear to be hardware related rather than firmware.
---------- Post added at 06:17 PM ---------- Previous post was at 06:15 PM ----------
brapicoco said:
what do you mean it's the same? do you have the issue or the issue was solved after the update?
Click to expand...
Click to collapse
What he means is the firmware is pretty much the same as everyone else, the iteration of the update is only Telstra customisation.
danw_oz said:
So you definately didn't have that problem with the previous firmware?
Because the issue you raise here is an issue all the time, and would appear to be hardware related rather than firmware.
---------- Post added at 06:17 PM ---------- Previous post was at 06:15 PM ----------
What he means is the firmware is pretty much the same as everyone else, the iteration of the update is only Telstra customisation.
Click to expand...
Click to collapse
Just asking this because someone tipped me that his touch issue was solved by flashing the .259 from Telstra so I'm just wondering if that will be the case and wanted to have feedback from the owners.
I've always had this problem and still hoping in the next update that this will be solved. Tipo and Miro have this issue too and a third party app solved the problem.
brapicoco said:
Just asking this because someone tipped me that his touch issue was solved by flashing the .259 from Telstra so I'm just wondering if that will be the case and wanted to have feedback from the owners.
I've always had this problem and still hoping in the next update that this will be solved. Tipo and Miro have this issue too and a third party app solved the problem.
Click to expand...
Click to collapse
I would try for you, but I don't want all the Telstra bloat ware on my phone, and I have not had the problem. If I gave you the FTF would you use it?
danw_oz said:
I would try for you, but I don't want all the Telstra bloat ware on my phone, and I have not had the problem. If I gave you the FTF would you use it?
Click to expand...
Click to collapse
it would be good if you have the problem since we can really test if the update solved it but since you have a non faulty phone trying it would be not a good idea since we cannot really test or prove something.
Thanks man for the help that you have offered. I'm really just a frustrated z1 owner and I cant use my phone especially in games since I always lose touch.
brapicoco said:
it would be good if you have the problem since we can really test if the update solved it but since you have a non faulty phone trying it would be not a good idea since we cannot really test or prove something.
Thanks man for the help that you have offered. I'm really just a frustrated z1 owner and I cant use my phone especially in games since I always lose touch.
Click to expand...
Click to collapse
What's keeping you from trying yourself? I mean, you have the problem, you heard the .259 fixed it... If you want to know for real if it does, flash it yourself.
brapicoco said:
it would be good if you have the problem since we can really test if the update solved it but since you have a non faulty phone trying it would be not a good idea since we cannot really test or prove something.
Thanks man for the help that you have offered. I'm really just a frustrated z1 owner and I cant use my phone especially in games since I always lose touch.
Click to expand...
Click to collapse
i'm pretty sure it's a software issue, i downloaded that app they mentioned and when i test my touch screen it always goes fine.
but i too did sometimes notice my touchscreen failing to register touches during games, after long time of playing, but if i quit and reenter the game it's all fine again...
so it's not a hardware problem, defenetly software, sony are aware of it and will solve it, fast i hope.
First I've heard of it haha
Had my Z1 for about 3-4 months and been on 259 for probably half that. No issue prior or post update
brapicoco said:
it would be good if you have the problem since we can really test if the update solved it but since you have a non faulty phone trying it would be not a good idea since we cannot really test or prove something.
Thanks man for the help that you have offered. I'm really just a frustrated z1 owner and I cant use my phone especially in games since I always lose touch.
Click to expand...
Click to collapse
Why don't you take the phone back or try some other ones to see if they have the same issue, for instance in your telco shop. If they don't get your phone replaced.
danw_oz said:
Why don't you take the phone back or try some other ones to see if they have the same issue, for instance in your telco shop. If they don't get your phone replaced.
Click to expand...
Click to collapse
Customer service is really sucky here in my country. If you send your phone for repair when it comes back parts are stolen and will charge you even for parts and repair. Tried some units that were on display and dont have that annoying issue.
Fingers crossed since nexus 7 2013 had the same problems and I'm hoping that an update will fix this.
brapicoco said:
Customer service is really sucky here in my country. If you send your phone for repair when it comes back parts are stolen and will charge you even for parts and repair. Tried some units that were on display and dont have that annoying issue.
Fingers crossed since nexus 7 2013 had the same problems and I'm hoping that an update will fix this.
Click to expand...
Click to collapse
Sweet, I hear you. why don't you try the update? Change two codes on your phone, plug in to PC Companion and download the Telstra update.
danw_oz said:
Sweet, I hear you. why don't you try the update? Change two codes on your phone, plug in to PC Companion and download the Telstra update.
Click to expand...
Click to collapse
What do you mean by the two codes? I'll flash the telstra update through flashtool. However, will I still be able to use my phone in my current network?
brapicoco said:
What do you mean by the two codes? I'll flash the telstra update through flashtool. However, will I still be able to use my phone in my current network?
Click to expand...
Click to collapse
If you use flash tool the two codes don't matter, yes after you have flashed, then flash back the just the baseband from your current provider
A couple of days ago I flashed just the 259 Kernel and I would say the touch screen improved a bit, but it kept failing. I would say mostly if you touch near one of the screen borders.
I just flashed the whole 259 firmware and my screen keeps failing as with just the kernel... only difference is now I have a weird boot logo and root is gone!
Javinv said:
A couple of days ago I flashed just the 259 Kernel and I would say the touch screen improved a bit, but it kept failing. I would say mostly if you touch near one of the screen borders.
I just flashed the whole 259 firmware and my screen keeps failing as with just the kernel... only difference is now I have a weird boot logo and root is gone!
Click to expand...
Click to collapse
Yes, because it is a standard ROM, same would happen if you restored your phone with PC Companion.
So i rooted my new nexus 6 and installed chroma rom. every thing was fine till i noticed a small part of the screen flicker. it was like a black line coming and going as soon as i took it off charging it was fine. this was after i installed the rom there was nothing like this on the stock one. also when i open the camera app i can hear a small click/ crackle sound. this happened in the stock rom too but with the snapchat app. its irritating and i cant find a fix anywhere. and lastly whats with the network issue? it suddenly comes and goes. i checked it and it showe 0dbm and 99 asu?is this common? tried to find a fix but all i got was lots of unanswered threads. as being a student who need to use this phone for a long time can anyone tell me if all this is fixable ? or do i need to get a replacement as im still in my 30 day return period. thanks in advance and sorry if all this issues are already in a post and have fixes just post me the link as i could find it
being a student who needs the use of the phone for long periods of time.. what are you foing moddifying your device. no custom rom will be bug free. even though whtyever bugs dont bother me, they seem to bug you. why dont you just stay stock with root if those issues are bugging you.
simms22 said:
being a student who needs the use of the phone for long periods of time.. what are you foing moddifying your device. no custom rom will be bug free. even though whtyever bugs dont bother me, they seem to bug you. why dont you just stay stock with root if those issues are bugging you.
Click to expand...
Click to collapse
I know no roms are bug free, just wanted to know if these are common software issue and not a bad device that i got. And on the other hand i used my s3 for 2.5-3 yrs with custom roms and stuff simply as i enjoy running them and seeing all the amazing stuff people can do with skill that was the main reason i got a nexus
about_99_ninjas said:
I know no roms are bug free, just wanted to know if these are common software issue and not a bad device that i got. And on the other hand i used my s3 for 2.5-3 yrs with custom roms and stuff simply as i enjoy running them and seeing all the amazing stuff people can do with skill that was the main reason i got a nexus
Click to expand...
Click to collapse
honestly, ive never run into the issues that you decribed.
simms22 said:
honestly, ive never run into the issues that you decribed.
Click to expand...
Click to collapse
So i should request for a replacement ?
about_99_ninjas said:
So i should request for a replacement ?
Click to expand...
Click to collapse
give motorola a call for sure, they themselves might suggest a replacement.
simms22 said:
give motorola a call for sure, they themselves might suggest a replacement.
Click to expand...
Click to collapse
Well i bought online from someother store so I'll get it changed. Need to flash the stock rom first thanks anyways
Hi there, my camera is having a real trouble right now.
I take my phone from the box and get the update from 4.0.2 to 4.0.3.
I did it.
Then I used like my daily phone but... the camera didn't Focus, manual or auto focus, just can't focus.
I did a wipe... Still the same problem.
I did a re-install of the 4.0.3 ROM. Still have problems.
What can I do?
Thanks.
Sorry about my english. I'm from Argentina.
If you've already wiped and re-flashed OOS, then it's likely a hardware issue.
I would contact OnePlus's warranty service prior to opening up the phone and trying to fix it yourself.
Anova's Origin said:
If you've already wiped and re-flashed OOS, then it's likely a hardware issue.
I would contact OnePlus's warranty service prior to opening up the phone and trying to fix it yourself.
Click to expand...
Click to collapse
That's something that I don't want to read.
God... What a luck.
Thanks mate =/
I've got the same problem. I wiped not the sdcard data on the phone (storage/emulated/0) but everything else I wiped with TWRP as I updated to the latest OOS 5.0.3: Problem still exists, nothing solved. The phone is running fine, but the camera doesn't autofocus, every picture is blurry.
Has someone information for me, on what to expect, when I contact the OnePlus support with this problem? Or has anyone tried to repair it by himself/herself?
I had same issue around 6 months back. Its a hardware issue so don't waste your time flashing different roms like i did. Then i went to OnePlus Exclusive Store and they checked my phone and they told me that, they will fix it for FREE (even if your phone is out of warrenty) its a well known issue for 3 & 3T which OnePlus noticed a year back, as many users started facing this. If you are facing same issue then just go to the service center and get it fixed (it wont take more than an hour)
Tip: There is a third party company called Regenersis, which is authorised service center for OnePlus and many other brands, you can get it fixed here as well.
Cheers!
Same problem for me, sent to repair under warranty.
If you shake the phone the focus point will change? this is what happens to me, for a couple of months I was shaking the phone every time that I was taking a picture, sometimes focus was in the right place and I could take the picture
nardustyle said:
If you shake the phone the focus point will change?
Click to expand...
Click to collapse
Yes, slight tapping of the phone in the palm of my hand sometimes made the phone focus for one time...
Thank you guys for your helpful answers! So I will try to contact the support. I'm in Germany and do hope to get the same good service as you did.
MartinMo said:
Yes, slight tapping of the phone in the palm of my hand sometimes made the phone focus for one time...
Thank you guys for your helpful answers! So I will try to contact the support. I'm in Germany and do hope to get the same good service as you did.
Click to expand...
Click to collapse
I live in Greece, is there any authorized OnePlus service center in my country?
---------- Post added at 12:13 PM ---------- Previous post was at 12:11 PM ----------
MartinMo said:
Yes, slight tapping of the phone in the palm of my hand sometimes made the phone focus for one time...
Thank you guys for your helpful answers! So I will try to contact the support. I'm in Germany and do hope to get the same good service as you did.
Click to expand...
Click to collapse
I live in Greece, is there any authorized OnerPlus service center in my country?
Hi folks, I asked OnePlus for a repair and they handled this quite well: My phone was back after eight days, now my camera is focusing again.
But now I'm questioning myself (and you, too )...:
A) What was the reason for this defect in the first place... Is there anything I can do to avoid it happening again?
B) I used different versions of the modded Google camera app in the past, but now I'm hesitating to install it again: could anything of this app might have damaged the focus of the camera module? Maybe the app tried to focus the camera out of its working range...?
MartinMo said:
A) What was the reason for this defect in the first place... Is there anything I can do to avoid it happening again?
B) I used different versions of the modded Google camera app in the past, but now I'm hesitating to install it again: could anything of this app might have damaged the focus of the camera module? Maybe the app tried to focus the camera out of its working range...?
Click to expand...
Click to collapse
A) Probably just a random hardware failure. It happens. Not much you can do about it. It's a mechanical component (the few left on phones these days) and can fail on day one, or not fail for years. Don't drop the phone too much, is probably the best you can do! lol
B) I doubt it was the fault of the Google camera app. I've been using the Google camera mod for a long time, with no issues.
redpoint73 said:
I've been using the Google camera mod for a long time, with no issues.
Click to expand...
Click to collapse
Thank you, good to know.
Have you used different ones, or only one specific? Which are u using now?
MartinMo said:
Have you used different ones, or only one specific? Which are u using now?
Click to expand...
Click to collapse
I used a couple different builds, but haven't messed with it for a very long time. I put 5.1.018Arnova8G2-V1.3 on there a long time ago (over a year) and haven't updated it since.
EDIT: I have no better explanation for my lack of updating the Google Cam mod, other than I just fell out of the loop. Your question made me realize how far that mod has come during that time! I just installed the recent version 6.1.021 by Arnova8G2 and giving it a try.
Hi all, does anyone faces the same buggy behaviour that I got when using the large screen? When I move or reduce apps the app window is kinda flickering. Noticed that after the latest update. Any feedback or help are welcome. Cheers guys
timalpipo said:
Hi all, does anyone faces the same buggy behaviour that I got when using the large screen? When I move or reduce apps the app window is kinda flickering. Noticed that after the latest update. Any feedback or help are welcome. Cheers guys
Click to expand...
Click to collapse
Which software version are you on?
13.1.14.6.W10 just dropped and it could fix that behavior as it is described as an update to multiwindow
domineus said:
Which software version are you on?
13.1.14.6.W10 just dropped and it could fix that behavior as it is described as an update to multiwindow
Click to expand...
Click to collapse
Thanks for taking the time to answer.. Im on 13.1.14.5.w10 which may explain that. I'm not getting any new update at the moment, unfortunately. will wait. Does the new update also improve a bit battery usage, it is draining quite fast now!
domineus said:
Which software version are you on?
13.1.14.6.W10 just dropped and it could fix that behavior as it is described as an update to multiwindow
Click to expand...
Click to collapse
Well, Update. Finally it was not a software update, there is now a White strip in the middle of the screen! Right 1 year after the end of warranty ( bought 05/2022) I'm done..
timalpipo said:
Well, Update. Finally it was not a software update, there is now a White strip in the middle of the screen! Right 1 year after the end of warranty ( bought 05/2022) I'm done..
Click to expand...
Click to collapse
bruh i'm so sorry
I should highlight here GIZTOP professionalism and customer care. They will replace it under warranty for me. I just need to send it back... With the hassle of not being able to use Google to reinstall the phone
timalpipo said:
I should highlight here GIZTOP professionalism and customer care. They will replace it under warranty for me. I just need to send it back... With the hassle of not being able to use Google to reinstall the phone
Click to expand...
Click to collapse
that's literally top of the class!
I'll have to see if I can get some help but I will lose root but hooray for giztop!
Hello I also have some flickering since last update. The left part of the big screen sometimes appears darker than the right and flickers. Closing and opening sometimes fix it, also when toggling off auto brightness. Anyone in the same case or is it a hardware failure?