[Q] Dead phone - Xperia Z1 Q&A, Help & Troubleshooting

Hello, i think accidently removed all software from phone. And when i try to turn it on it just stucks on "Sony" logo. It's on while battery drops till 0%. Pc Companion can't detect phone... What to do guys?

Charge your battery close to full, if you do not know if it charged or not leave under charger for all night. Then switch it off, keep push volume down and connect via USB to PC, let me know if the pc will install the drivers and if it will be recognized in flashmode.

Okay, i will try. Give you feedback tomorrow

It charges while LED is red, and then it automaticly turns on to Sony logo, and again stuck...

edgaras85 said:
It charges while LED is red, and then it automaticly turns on to Sony logo, and again stuck...
Click to expand...
Click to collapse
Try to boot into flashmode. As long as power is connected, it should be charging in the background. Let it charge for at least a couple hours before trying to flash, or you may kill the battery during the flash and lose it forever.

xasbo said:
Try to boot into flashmode.
Click to expand...
Click to collapse
Exactly, he just did not do that.
edgaras85 said:
It charges while LED is red, and then it automaticly turns on to Sony logo, and again stuck...
Click to expand...
Click to collapse
Did you even try what I told you? You phone it's ok if he go to Sony Logo and you have to flash a Stock FTF again from Flashmode. If you continue to do it in this way you will kill it.

eclyptos said:
Did you even try what I told you? You phone it's ok if he go to Sony Logo and you have to flash a Stock FTF again from Flashmode. If you continue to do it in this way you will kill it.
Click to expand...
Click to collapse
Yes, he should be able to get into flash mode no problem if he presses the button at the right time. BUT he shouldn't flash right away unless he knows the battery is strong, or he may end up with a dead battery. It sounds like his battery is already low.
If I remember correctly, the phone may automatically reboot from flash mode after 1-2 minutes if no commands are sent. I don't know if this is the same for fastboot mode. Either way, find a way to make sure the battery is good and charged before flashing, or bad things may happen.
@edgaras85, did the phone get warm when it was stopped at the Sony screen? That would be a sure sign you're draining the battery.

xasbo said:
BUT he shouldn't flash right away unless he knows the battery is strong, or he may end up with a dead battery. It sounds like his battery is already low..
Click to expand...
Click to collapse
After all night under charger how can be low? Here we can't and will not get any sigh of the condition of the battery. After night, next day he should to put it in flashmode and install Stock FTF immediately. For security connect the USB and keep the phone under Magnetic Cable charge or even on Dock.

eclyptos said:
After all night under charger how can be low?
Click to expand...
Click to collapse
Forgot you said to charge overnight. Sometimes I just respond to new posts.

xasbo said:
Forgot you said to charge overnight.
Click to expand...
Click to collapse
I did not say exactly that so I can understand, my english is bad.

Okay so i charged the phone. It's always on on "Sony" logo, but flashmode don't recognise phone, it says put usb cable and press button and I doing exactly, when I try to flash.
P.S. Phone doesn't vibrates or something when turns on. Just orange LED when charging.
P.S. And i can't shut down the phone, it's not reacting to button "Shut down" it's always on.

edgaras85 said:
It's always on on "Sony" logo
Click to expand...
Click to collapse
If you see the Sony logo at least you don't have a bricked phone compared to others
but flashmode don't recognise phone
Click to expand...
Click to collapse
Check your ADB drivers. Pretty sure if your phone doesn't get recognized.
And i can't shut down the phone, it's not reacting to button "Shut down" it's always on
Click to expand...
Click to collapse
Please read a little through the forum, it's mentioned like hundred times: Press the VolumeUp and PowerButton for at least 3 sec until the phone vibrates three times

jamespmi said:
Check your ADB drivers. Pretty sure if your phone doesn't get recognized.
Click to expand...
Click to collapse
Installed
jamespmi said:
Please read a little through the forum, it's mentioned like hundred times: Press the VolumeUp and PowerButton for at least 3 sec until the phone vibrates three times
Click to expand...
Click to collapse
I tried, no reaction
P.S. I try to install .534 and get to point at image that I uploaded and get stuck... Because phone doesn't react to buttons UP ir Down volume...

install pc companion and sony update service. try if pccompanion recognizes your phone. then start sus tool and try to restore complete phone.
also try presding red shutdown button for 15 sec while connected to charger

punkt said:
install pc companion and sony update service. try if pccompanion recognizes your phone. then start sus tool and try to restore complete phone.
also try presding red shutdown button for 15 sec while connected to charger
Click to expand...
Click to collapse
Pc companion doesn't recognise..

what about sus?

quite nedsw
What is sus?

install pccompanion AND sony update service... just google for it

edgaras85 said:
Pc companion doesn't recognise..
Click to expand...
Click to collapse
Did you actually try the shutdown button? It's next to the sim card slot, not on the exterior of the phone.

xasbo said:
Did you actually try the shutdown button? It's next to the sim card slot, not on the exterior of the phone.
Click to expand...
Click to collapse
Of course i know. SUS too doesn't recognise phone. I connect to pc and it still writes to plug USB.

Related

Dropped my One from a very small height - died completely

Hello,
I dropped my HTC One to a hard floor today, from height of less than 50cm (20").
The screen was on before the fall, battery was >90%, everything was working. After the fall, the screen was off, led off, nothing happening from any buttons.
I have tried long-pressing powerbutton, powerbutton+volume, no effect.
I have tried charging, no effect. Even the charging led doesnt work.
I also tried powering it on under bright light (?), no effect.
I had my bootloader unlocked, CWM recovery and Android Revolution HD rom installed (http://forum.xda-developers.com/showthread.php?t=2183023)
The phone had Nillkin protective case (http://mobilemate.yetaa.com/htcdopod/nillkin-htc-one-m7-hard-protective-case.html). I can see no physical damage on the phone, not even a smallest scratch..
Any ideas, what can I try to get it working, before sending it for repair? (Let's hope it goes for warranty. I really don't think it should die for such a small impact..) All ideas welcome!
*EDIT* My phone was working for a second, but broke again. In repair now.
If you connect this to pc, and you press Power, pc can recognize it?
Guich said:
If you connect this to pc, and you press Power, pc can recognize it?
Click to expand...
Click to collapse
Thanks for your answer.
I can see no devices on my device manager, adb doesn't recognize any device, fastboot doesn't recognize any device. So nope..
tumik said:
Thanks for your answer.
I can see no devices on my device manager, adb doesn't recognize any device, fastboot doesn't recognize any device. So nope..
Click to expand...
Click to collapse
Did you longpress power when it was connected?
Because some people resolved this problem...
Why do i think that the battery moved inside so it turned of
Sent from my soon to be HTC One using xda premium
Guich said:
Did you longpress power when it was connected?
Because some people resolved this problem...
Click to expand...
Click to collapse
Yes, tried now pressing it for a minute, still no effect. Thanks for your answer.
mhoss48 said:
Why do i think that the battery moved inside so it turned of
Click to expand...
Click to collapse
Thanks for your answer. Might be, that's also the thing that first came to my mind.. Too bad I don't think there is a way to check for that.
Bad luck bro myne fropped from four feet touch wood no problem
Sent from my HTC One using xda app-developers app
Hey! I just put it in a charger again, and after a minute I suddenly noticed that the charging led light up! I tried pressing the power button, and it booted to bootloader!
I then went to fastboot -> Reboot, to get it to boot normally..
There was a sudden flash of the HTC logo (boot logo). Lasted less than half a second, then it died again.
Now it seems completely dead again..
Low battery
Guich said:
Low battery
Click to expand...
Click to collapse
Shouldn't be. I had it >90% when It first went dead..
Now it's on charger and doesn't show the charging light.
It also was on the charger the whole time, when I last got it to bootloader and when it died again.
tumik said:
Shouldn't be. I had it >90% when It first went dead..
Now it's on charger and doesn't show the charging light.
It also was on the charger the whole time, when I last got it to bootloader and when it died again.
Click to expand...
Click to collapse
Try to charge the phone for 1 hours...
Guich said:
Try to charge the phone for 1 hours...
Click to expand...
Click to collapse
Now charged for 1 hour without touching it.
Still nothing.. Even the charging led didn't light up at all.
tumik said:
Now charged for 1 hour without touching it.
Still nothing.. Even the charging led didn't light up at all.
Click to expand...
Click to collapse
HI
greetings
just my 2cents here
connect the phone to pc to usb 3 port (even usb 2 might do )
and try to boot into bootloader
and tell weather the phone boots, does the led flash or just vibrates or worst nothing happens
shrex said:
connect the phone to pc to usb 3 port (even usb 2 might do )
and try to boot into bootloader
and tell weather the phone boots, does the led flash or just vibrates or worst nothing happens
Click to expand...
Click to collapse
Hi, and thanks for your answer.
Tried both USB3 and USB2 ports. Can't get the phone to boot to bootloader. Nothing happens - no led, no vibration, nothing on the screen.
same situation
tumik said:
Hi, and thanks for your answer.
Tried both USB3 and USB2 ports. Can't get the phone to boot to bootloader. Nothing happens - no led, no vibration, nothing on the screen.
Click to expand...
Click to collapse
I'm having exact same problems except I did not even drop my phone, the screen and phone went dead as I was using it. I've been charging it for hours, no response from any lights or anything. I have tried pushing the buttons to force a reset to no avail. When I plug it into my computer it does not recognize it or even acknowledge that it's there.
Hey, my phone works again!
For the millionth time, I tried to start up my phone. No reaction.
Then I connected it to the charger, and the charging light came up.
I then pressed the power button... And it started! Now it works 100% normally, I have shut it down and rebooted and shaked and tilted and knocked it and removed charger and everything, it just keeps working 100% normally! And the battery was at 99% when I got it started.
I don't think the initial cause could be something (battery?) connected loosely, as it just started working all of sudden, and I cannot easily reproduce the error!?
Well, I'm glad it works now. And I'm glad I chose HTC One over GS4.. Self-repairing cellphones in 2013... What next?
Good, i'm happy that your one works fine!!
Enjoy with this!!
Sent from One with Tapa4 Beta
tumik said:
Hey, my phone works again!
For the millionth time, I tried to start up my phone. No reaction.
Then I connected it to the charger, and the charging light came up.
I then pressed the power button... And it started! Now it works 100% normally, I have shut it down and rebooted and shaked and tilted and knocked it and removed charger and everything, it just keeps working 100% normally! And the battery was at 99% when I got it started.
I don't think the initial cause could be something (battery?) connected loosely, as it just started working all of sudden, and I cannot easily reproduce the error!?
Well, I'm glad it works now. And I'm glad I chose HTC One over GS4.. Self-repairing cellphones in 2013... What next?
Click to expand...
Click to collapse
Any advice? Mine still having same problem
tugesius said:
Any advice? Mine still having same problem
Click to expand...
Click to collapse
Plug it into a pc hold down power button until phone boots..also try to hold power
Until it boots ...it will work just be persistent ...don't plug phone and turn it on after full charge...this is the cause
Sent from my HTC One using xda app-developers app
gemini002 said:
Plug it into a pc hold down power button until phone boots..also try to hold power
Until it boots ...it will work just be persistent ...don't plug phone and turn it on after full charge...this is the cause
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Tried both several times. My computer doesn't even recognize that I've plugged a device in...what would that indicate. Can't get adb to see device either

bricked or death forever? xperia t

hello there
sorry lads for bothering you however im writing as about 4 days ago my xperia t shut down because of low battery but... it wont charge and turn on till now. i left phone for 3 days trying to charge it up and it dont work. when i plug charger nothing seems to happen but when you press power button led lights up till you relese key sometimes even stay lighted up for few seconds and seems to act like connected in fast boot or flash mode. when i unplug charger i get 3 blinks of red led which informs you that battery is too low to turn the phone on. i already tried different charges wall and usb ones so i dont have idea what it could be. do any of you could try to help me.
btw sorry for long paragraph and my english
misiex2212 said:
hello there
sorry lads for bothering you however im writing as about 4 days ago my xperia t shut down because of low battery but... it wont charge and turn on till now. i left phone for 3 days trying to charge it up and it dont work. when i plug charger nothing seems to happen but when you press power button led lights up till you relese key sometimes even stay lighted up for few seconds and seems to act like connected in fast boot or flash mode. when i unplug charger i get 3 blinks of red led which informs you that battery is too low to turn the phone on. i already tried different charges wall and usb ones so i dont have idea what it could be. do any of you could try to help me.
btw sorry for long paragraph and my english
Click to expand...
Click to collapse
Did you try the original charger? Did you try holding the volume up button, while connecting it to the pc?
Is your bootloader unlocked? If nothing helps I fear you have to give it to the sony repair...
St.Jimmy90 said:
Did you try the original charger? Did you try holding the volume up button, while connecting it to the pc?
Is your bootloader unlocked? If nothing helps I fear you have to give it to the sony repair...
Click to expand...
Click to collapse
i tried mine orginal charger my mates orginal charger who own xperia t as well. well my bootloader in locked and i didnt hold volume up button as it should technically get me to flash mode. so im guessing i need to wait 2 weeks till my dad gets back from jurney as contract is at his name and they said to me in three shop where my phone comes from that without him they cant take it on warranty ;/
misiex2212 said:
.... i didnt hold volume up button as it should technically get me to flash mode.;/
Click to expand...
Click to collapse
To get into flash mode you need to hold volume down.
gregbradley said:
To get into flash mode you need to hold volume down.
Click to expand...
Click to collapse
seriously?? wow i know but problem is phone dont charege up its act like in flashmode everytime i plug in charger
misiex2212 said:
seriously?? wow i know but problem is phone dont charege up its act like in flashmode everytime i plug in charger
Click to expand...
Click to collapse
? It acts like it is on flashmode, do you mean you can flash things...then flash it...
Do you get a green LED? If not then its not acting like its in flashmode.
I suggest you take it to the shop and say it wont charge, let them sort it on your warrenty
gregbradley said:
? It acts like it is on flashmode, do you mean you can flash things...then flash it...
Do you get a green LED? If not then its not acting like its in flashmode.
I suggest you take it to the shop and say it wont charge, let them sort it on your warrenty
Click to expand...
Click to collapse
i get red and green led when is plugged into my pc. when is just in carger i dont get led till i press power button and then i get red led till i hold that button. as i said in previous post i cant take it now as they said that person who get that contract needs to be with me in this case my dad who is in journey ryt now. btw can i flash on locked bootloader with 0% battery? even seus didnt helped.
btw its possible that they dont fix it at waranty as it has root and unbranded rom?
misiex2212 said:
i get red and green led when is plugged into my pc. when is just in carger i dont get led till i press power button and then i get red led till i hold that button. as i said in previous post i cant take it now as they said that person who get that contract needs to be with me in this case my dad who is in journey ryt now. btw can i flash on locked bootloader with 0% battery? even seus didnt helped.
btw its possible that they dont fix it at waranty as it has root and unbranded rom?
Click to expand...
Click to collapse
root and unbranding does not break warranty.
Flashing does need you to have some power in the battery. If you get a red LED when its connected to the PC then it is charging. Plug it in and leave it for a LONG time. Normally I say 24 hours on a wall charger but on a PC I suggest 48. In that time DO NOT TOUCH IT. Try to turn it on after 48 hours.
gregbradley said:
root and unbranding does not break warranty.
Flashing does need you to have some power in the battery. If you get a red LED when its connected to the PC then it is charging. Plug it in and leave it for a LONG time. Normally I say 24 hours on a wall charger but on a PC I suggest 48. In that time DO NOT TOUCH IT. Try to turn it on after 48 hours.
Click to expand...
Click to collapse
mate thanks for sugestion however i tried this already and nothing. its been in wall charger for 3 days and n pc for like 2 and nothing ;/
just checked again and now i dont get green led. red led is ONLY when i press and hold power button. seriously im just going crazy without phone especially when i need to do some work in college
misiex2212 said:
mate thanks for sugestion however i tried this already and nothing. its been in wall charger for 3 days and n pc for like 2 and nothing ;/
just checked again and now i dont get green led. red led is ONLY when i press and hold power button. seriously im just going crazy without phone especially when i need to do some work in college
Click to expand...
Click to collapse
Did you also try to hold power + volume up? If not, try this and then charge it...
I own xperia p, same happened with, I tried contacting xperia online support, he told me to charge my phone for 30minute and meanwhile press power and volume up button, and I did so, and got my phone working again. Look, press power plus volume up till 3 vibrations and then power on your phone hope this help.
Sent from my LT22i using Tapatalk 4
well thanks anyone who tryed to help. phone turn on it self today after i leave it pluged to charger something wierd going on with it
request to close thread

[Q] sudden death syndrome

I left my sony xperia z for charge with 11% battery left and when I came back to check the phone was gone. I thought it was switched off
and when I tried turning it back on again, nothing happened. The boot loader is locked and neither the phone has ever been rooted. I've tried charging it for 24 hours nothing happened, I tried the hard reset (power + volume up button) nothing happened. I've also opened its back cover and took out its battery but still nothing happened. Please help. Can I enter the phone via sdk tool kit
saad.raza.salman said:
I left my sony xperia z for charge with 11% battery left and when I came back to check the phone was gone. I thought it was switched off
and when I tried turning it back on again, nothing happened. The boot loader is locked and neither the phone has ever been rooted. I've tried charging it for 24 hours nothing happened, I tried the hard reset (power + volume up button) nothing happened. I've also opened its back cover and took out its battery but still nothing happened. Please help. Can I enter the phone via sdk tool kit
Click to expand...
Click to collapse
You shouldn't have opened the phone.... this voids your warranty.... I hope you glued it back on correctly....
Try to put a rubberband across the device, so that the power button AND vol up are pressed permamently.
If this doesn't work and you can't see that it was opened send it to sony for repair
saad.raza.salman said:
Can I enter the phone via sdk tool kit
Click to expand...
Click to collapse
Hold volume Up while connecting the phone to your pc. When the led turns blue you may get a chance to do some work.
St.Jimmy90 said:
You shouldn't have opened the phone.... this voids your warranty.... I hope you glued it back on correctly....
Try to put a rubberband across the device, so that the power button AND vol up are pressed permamently.
If this doesn't work and you can't see that it was opened send it to sony for repair
Click to expand...
Click to collapse
Okay I'll try that but I don't think that's going to work since it's not charging or doing anything. you know. The blue LED is not coming on either. And we dont have sony warranty here in Pakistan, so yeah. Lol! And even connecting the cable with the computer does not help recognize the device.
My method should force your phone to charge
__raptor__ said:
Hold volume Up while connecting the phone to your pc. When the led turns blue you may get a chance to do some work.
Click to expand...
Click to collapse
Done that several times nothing happens, did while connected to the PC and also while connected to the charger. Nothing!!! :crying:
saad.raza.salman said:
Done that several times nothing happens, did while connected to the PC and also while connected to the charger. Nothing!!! :crying:
Click to expand...
Click to collapse
Did you try my method?
St.Jimmy90 said:
Did you try my method?
Click to expand...
Click to collapse
Yes I did try it but nothing happened. I mean it's not charging it's not being detected by the computer, I've tried it the USB cable in different slots but nothing happens.
saad.raza.salman said:
I've tried it the USB cable in different slots but nothing happens.
Click to expand...
Click to collapse
Have you tried an other cable? Do you got a dockingstation?
This post is just to show you my experience whit the xperia z sudden death and the only solution who worked for me.
A friend bought an xperia z, and he faced of sudden death, 4 month later. This appear when the phone shuts down whit 0% battery and the phone NEVER wake up, no led, nothing.
- I put the phone on charge 24h/24h ... nothing happen.
- I test all combination of hardware button and I've got a blister on my hand ... nothing happen.
He can't send back in warranty because i root and instal omni rom.
And i don't have 3zx box for perhaps wake up the phone.
My only way is open the phone... when the phone's open i unplug the battery and i wait one hour, after this i connect via usb the phone to my pc (whit the battery unplug!) and miracle the phone boot on bootloader whit the blue led. Then i disconnect the phone to pc, i plug the battery and i connect the phone via usb on my pc and ... the phone boot normally whit red led and stay in charge. He lost waterproof but the phone still alive(since 3 month) without any problem:victory:.
It's a shame, for me this seem's to be a badly planned obsolescence ...

[Q] My sony xperia sp wont turn on, dead probably?!

Hi guys! First of all, sorry for my english, its not my native language.
Yesterday my phone turned off because battery was too low. I put on charge for the whole night. Today when i waked up, i want to turn on my phone after disconnected from charge, but its wont turn on, just red light flash 3 times. I returned to charge but still cant turn on. Sometimes i got the sony logo, then i see the battery icon on screen, but still cant turn in. I have searched on the forums, and maybe its get bricked. I tried to connect the phone to pc, but sony companion and flashtool cant even recognize the device, but my pc see it as unknown device.
What can i do now?
Pls help guys! :crying:
ps: my phone running with cm11
jostee said:
Hi guys! First of all, sorry for my english, its not my native language.
Yesterday my phone turned off because battery was too low. I put on charge for the whole night. Today when i waked up, i want to turn on my phone after disconnected from charge, but its wont turn on, just red light flash 3 times. I returned to charge but still cant turn on. Sometimes i got the sony logo, then i see the battery icon on screen, but still cant turn in. I have searched on the forums, and maybe its get bricked. I tried to connect the phone to pc, but sony companion and flashtool cant even recognize the device, but my pc see it as unknown device.
What can i do now?
Pls help guys! :crying:
ps: my phone running with cm11
Click to expand...
Click to collapse
It doesn't go to flashtool mode? If you have drivers properly installed, it should go to flashtool mode. Make sure drivers are ready and then connect USB cable to the phone and not to the PC. Hold down volume down and then connect to the PC. Green light should turn on. It means your phone is in flashtool mode. Flashtool will recognize it. Flash the ftf file. (If it is not happening, remove the back cover press power off button with pen or something until it vibrates three times. That will turn the phone off and then retry)
If you run into any sort of error, fee free to post here!
Happy flashing!
PS: If I helped you, press thanks!
shahrukhqasim said:
It doesn't go to flashtool mode? If you have drivers properly installed, it should go to flashtool mode. Make sure drivers are ready and then connect USB cable to the phone and not to the PC. Hold down volume down and then connect to the PC. Green light should turn on. It means your phone is in flashtool mode. Flashtool will recognize it. Flash the ftf file. (If it is not happening, remove the back cover press power off button with pen or something until it vibrates three times. That will turn the phone off and then retry)
If you run into any sort of error, fee free to post here!
Happy flashing!
PS: If I helped you, press thanks!
Click to expand...
Click to collapse
Drivers arent installed, and i cant install now, because sony companion cant recognize the phone, any other solution to install the right driveres
jostee said:
Drivers arent installed, and i cant install now, because sony companion cant recognize the phone, any other solution to install the right driveres
Click to expand...
Click to collapse
Download Ubuntu latest version from ubuntu.com and make bootable usb(I use powerISO for making bootable USB). Rest will be simple. Do it. I'll tell you later. You'll have to edit a file and install JAVA and run flashtool. Simple and straight!
Dont make it hard...
Let it recharge for at least 24 hrs (comment from Sony)
After that try again..
@up: How do you think it will work on Linux when even Windows cant recognise the phone? Bit pointless if you ask me..
Thank you guys for helping, it seems just my charger is broken. I get another from my friend, and after a hour charge my phone started!
It seems everything okay now, i not need to flash or start a recovery, just need an another charger
Thank you guys for your help!
mrjraider said:
Dont make it hard...
Let it recharge for at least 24 hrs (comment from Sony)
After that try again..
@up: How do you think it will work on Linux when even Windows cant recognise the phone? Bit pointless if you ask me..
Click to expand...
Click to collapse
Actually, I was suggesting Linux because many users run into trouble while installing drivers on windows 8 or later. It was very simple on Ubuntu that's why I was suggesting it. And phone doesn't go to flashtool mode or fastboot mode unless proper drivers are installed.
help
My sony xperia sp is stucked to the sony logo and its restarting all the time, i try all of the combinations with the keys and the charging and i try with the back 'off' key but nothing happens.... HELP ME!!!
stefannaumoski said:
My sony xperia sp is stucked to the sony logo and its restarting all the time, i try all of the combinations with the keys and the charging and i try with the back 'off' key but nothing happens.... HELP ME!!!
Click to expand...
Click to collapse
Your problem has been discussed over and over again, meaning the answer to your question can be found using the search function.
Search for "bootloop".
I have simillar problem. I have CM11 installed for half a year now and everything was great. Yesterday my phone freezed and turn the screen off, after one minute it restared by itself and freezed again. After that it reboot by itself one more time freeze on the desktop and died forever.
hardreset on back side not working (i try to hold it down for 20 sec+ ). When i plug it in charger led turns red (i had it on charger for 8 hours and it is still red light and phone is dead).
PC companion cant connect to phone, flashtool can't connect, ubuntu can't connect. I will now connect it directly to PC and wait for few hours, but i am not sure if this will work. When the phone goes dead it was on charger with around 25% battery. Any idea what else to try?
Try an charger with more Ampere. I solved that problem charging with the ipad charger....
The best i can do is 1 Amp with car charger (from Plantronics, so i believe it is 1 amp). But still nothing after 1 hour
stronger charger i can't find. Any other idea? The phone is still dead. No vibrating, no detecting from PC only red led light when i start charging it. I am sure shutdown didn't happened because battery was empty, before it freezed it had 13% and then it was at 25% when it died (i was on call) that is why i know this.

[Q] HTC One Charges but Won't Turn On

Hello guys,
A while ago, I was just doing stuff I normally do with my phone. I flashed a ROM and it rebooted normally. I then flashed a MOD using TWRP recovery. As usual, every MOD that uses Aroma Installer has a "Reboot device after install" option so I chose that and then **** happened.
Out of nowhere my One suddenly shuts off (The install was done so...)
I have tried the sensor under bright light trick and my phone does vibrate once but nothing actually happens. Just a black screen and stuff.
Sometimes it does go into this screen where it shows a battery icon with thunder bolt in the middle (Yes I know that is the charging screen. But, I also believe that it acts like a progress bar and it does not do THAT.)
Then again, it dies and it doesn't have the charging LED nor would it turn on.
Help is appreciated. I know basic and complicated android stuff but I can't do any of that if my phone is dead
Edit: When I press the power button for a few seconds, it vibrates but nothing happens. The screen is still off and the charging LED is not turning on as well.
Edit: Okay, when I do get it to charge, it shows that charging screen and when I unplug it, it freezes with the charge light on. The phone is also heating up so that does mean it's charging
Regards,
TAM
Sent from my HTC One using XDA Free mobile app
The Android Manual said:
Hello guys,
A while ago, I was just doing stuff I normally do with my phone. I flashed a ROM and it rebooted normally. I then flashed a MOD using TWRP recovery. As usual, every MOD that uses Aroma Installer has a "Reboot device after install" option so I chose that and then **** happened.
Out of nowhere my One suddenly shuts off (The install was done so...)
I have tried the sensor under bright light trick and my phone does vibrate once but nothing actually happens. Just a black screen and stuff.
Sometimes it does go into this screen where it shows a battery icon with thunder bolt in the middle (Yes I know that is the charging screen. But, I also believe that it acts like a progress bar and it does not do THAT.)
Then again, it dies and it doesn't have the charging LED nor would it turn on.
Help is appreciated. I know basic and complicated android stuff but I can't do any of that if my phone is dead [emoji14]
Edit: When I press the power button for a few seconds, it vibrates but nothing happens. The screen is still off and the charging LED is not turning on as well.
Edit: Okay, when I do get it to charge, it shows that charging screen and when I unplug it, it freezes with the charge light on. The phone is also heating up so that does mean it's charging
Regards,
TAM
Click to expand...
Click to collapse
Does it show up in Device Manger on your PC at all?
Danny201281 said:
Does it show up in Device Manger on your PC at all?
Click to expand...
Click to collapse
No. But I was able to drain the battery and once I plug it in using the original HTC wall charger (which is the one that I always use to charge it.) it charged but the charging LED is blinking (mut have drained it self good overnight) am I making progress or did I make it worse?
The Android Manual said:
No. But I was able to drain the battery and once I plug it in using the original HTC wall charger (which is the one that I always use to charge it.) it charged but the charging LED is blinking (mut have drained it self good overnight) am I making progress or did I make it worse?
Click to expand...
Click to collapse
It's difficult to say at this point, Personally I would just leave it charge over night. Then try and power it on with Volume Down+Power while still connected to the charger. And it definatly doesn't show up in device manager, not even as Unknown Device or QHUSB_DLOAD? I find that a little odd.
But there are signs of life so I think a good charge may do the trick.
Danny201281 said:
It's difficult to say at this point, Personally I would just leave it charge over night. Then try and power it on with Volume Down+Power while still connected to the charger. And it definatly doesn't show up in device manager, not even as Unknown Device or QHUSB_DLOAD? I find that a little odd.
But there are signs of life so I think a good charge may do the trick.
Click to expand...
Click to collapse
Yes. I did plug it into my laptop's usb ports last night when it still had charge (usb 3.0 if that helps) but it was neither recognized nor visible in the device manager. I hope! I am now charging my phone as we speak. I hope it's not dead too
Okay so...I installed HTC Sync and still nothing. It was not recognized and it's still not booting
Try Windows 7 USB 2.0
just htc Drivers
Try to go to Boot loader and flash firmware
if it show battery with charging sign it means Soft Brick or battery problem
if it showed nothing like no charging light or nothing on screen then its Hard Brick
yatindroid said:
Try Windows 7 USB 2.0
just htc Drivers
Try to go to Boot loader and flash firmware
if it show battery with charging sign it means Soft Brick or battery problem
if it showed nothing like no charging light or nothing on screen then its Hard Brick
Click to expand...
Click to collapse
Then it is probably a soft brick or a battery problem. Because when I got home I immidiately pluged it into the wall charger for it to charge and it charged showing the charging screen with a blinking LED. One more thing, if I press the power button for a few seconds it vibrates and then nothing happens. I am planning to leave it charging over night. Is that a good idea?
The Android Manual said:
Then it is probably a soft brick or a battery problem. Because when I got home I immidiately pluged it into the wall charger for it to charge and it charged showing the charging screen with a blinking LED. One more thing, if I press the power button for a few seconds it vibrates and then nothing happens. I am planning to leave it charging over night. Is that a good idea?
Click to expand...
Click to collapse
can I ask what your flashed before it did this ?
also crazy question, but have you tried holding down the power button till the lights on the bottom flash approx. 12-15 times ? this resets the device, Ive had to do this after many flashes of various things.
Seanie280672 said:
can I ask what your flashed before it did this ?
also crazy question, but have you tried holding down the power button till the lights on the bottom flash approx. 12-15 times ? this resets the device, Ive had to do this after many flashes of various things.
Click to expand...
Click to collapse
I was flashing a MOD then after the installation finished, it asked if I wanted to "reboot now" so I tapped yes then the phone died and it won't start anymore. Yeah but how long should I hold the button? Just to clarify, my phone only vibrates if I hold the power button for a long time. It just keeps vibrating and vibrating
The Android Manual said:
I was flashing a MOD then after the installation finished, it asked if I wanted to "reboot now" so I tapped yes then the phone died and it won't start anymore. Yeah but how long should I hold the button?
Click to expand...
Click to collapse
until the lights stop flashing, usually about 12 or 15 times cant quite remember exactly how many times they flash but its quite a few.
I know you said you tried the bright light trick, but you should also try this trick whilst holding down the power button.
Seanie280672 said:
until the lights stop flashing, usually about 12 or 15 times cant quite remember exactly how many times they flash but its quite a few.
I know you said you tried the bright light trick, but you should also try this trick whilst holding down the power button.
Click to expand...
Click to collapse
Umm...but the buttons don't light up when I press the power button for a long time.
It does this but when I unplug it, it freezes like that with the LED on.
Edit: When I plug it in the computer it doesn't show up (I think that's good because it's a sign telling me that maybe the phone just needs a long ass charge). Now I will be leaving my phone to charge over night and hope that it will boot up in the morning. The phone becomes hot too while it's charging.
Note: I also do not have access to RECOVERY, BOOTLOADER and FASTBOOT.
The Android Manual said:
Edit: When I plug it in the computer it doesn't show up (I think that's good because it's a sign telling me that maybe the phone just needs a long ass charge). Now I will be leaving my phone to charge over night and hope that it will boot up in the morning. The phone becomes hot too while it's charging.
Note: I also do not have access to RECOVERY, BOOTLOADER and FASTBOOT.
Click to expand...
Click to collapse
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
yatindroid said:
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
Click to expand...
Click to collapse
Oh no...well I will try to search for my old laptop that has USB 2.0 ports and see of that recognizes my phone. I also do not have warranty anymore though so that is not going to help me
yatindroid said:
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
Click to expand...
Click to collapse
Okay so I plugged my phone into a laptop with USB 2.0 ports and it showed up in device manager as an "Unknown device". Not sure if it was caused by the phone showing the battery charging screen but anyway that happened. Is that a sign of life? What should I do about it?
The Android Manual said:
Okay so I plugged my phone into a laptop with USB 2.0 ports and it showed up in device manager as an "Unknown device". Not sure if it was caused by the phone showing the battery charging screen but anyway that happened. Is that a sign of life? What should I do about it?
Click to expand...
Click to collapse
Well as you have tried everything else, and now seeing some signs of life, you could give this a try, no harm in trying, it will either work or it wont.
sorry wrong link, this: http://forum.xda-developers.com/showthread.php?t=2770684
Seanie280672 said:
Well as you have tried everything else, and now seeing some signs of life, you could give this a try, no harm in trying, it will either work or it wont.
sorry wrong link, this: http://forum.xda-developers.com/showthread.php?t=2770684
Click to expand...
Click to collapse
What version of ubuntu do you recommend I use? I will be installing it on my flash drive so...

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