[Q] C6916 Z1s Why won't it stay asleep? - Xperia Z1 Q&A, Help & Troubleshooting

Any idea why the Z1s keeps waking up, especially once the battery reaches 100%? I have it set to sleep after two minutes of inactivity, so once it reaches 100%, it starts cycling through sleep/wake/sleep all night/all day when left on the charger.
Any suggestions for getting it to STAY asleep? BTW, proximity sensor makes no difference... It happens when it's face up and face down.

Are you using the OEM charger? I don't know have this problem a C6906 on the OEM charger (and my SGS2 charger, actually). Try charging it from a different source. When the battery reaches 100%, the charger might back off too much and let the battery drain a bit, leading to an endless loop.
It could also be software weirdness (tough to tell with some of these problems). Try doing a factory reset if changing the charger doesn't help.

xasbo said:
Are you using the OEM charger? I don't know have this problem a C6906 on the OEM charger (and my SGS2 charger, actually). Try charging it from a different source. When the battery reaches 100%, the charger might back off too much and let the battery drain a bit, leading to an endless loop.
It could also be software weirdness (tough to tell with some of these problems). Try doing a factory reset if changing the charger doesn't help.
Click to expand...
Click to collapse
Thanks, yeah... It happens with the OEM charger and two other chargers (HTC) that I've tried. I've tried eliminating SW possibilities too (launchers, lock screen widgets, notifications,etc.). :it is a mystery:
FWIW, the aftermarket Sony magnetic cable has the opposite problem. It doesn't charge fast enough to keep up with background demands.

trovatrice said:
I've tried eliminating SW possibilities too (launchers, lock screen widgets, notifications,etc.).
Click to expand...
Click to collapse
Did you actually try a factory reset, though? Setting > Backup & reset > Factory data reset. It wipes your data, but may fix the problem. In my experience, sometimes it's easier to just give up and start over.

xasbo said:
Did you actually try a factory reset, though? Setting > Backup & reset > Factory data reset. It wipes your data, but may fix the problem. In my experience, sometimes it's easier to just give up and start over.
Click to expand...
Click to collapse
I'll confess that I haven't tried that (yet). I've only had the phone for a week (coming from an HTC Sensation) and have only begun to learn where everything is and how to use the camera w/ its manual settings. Though I was pleasantly surprised by how painless the initial setup was (thanks to Lookout Security's restore feature), I'm not sure that I have the appetite to reset it just yet! But you're right... it's probably the only way to figure out exactly which tweak messed it up!
After observing it closely all afternoon, I can confirm that it only starts happening when the battery reaches the 100% charge level.

Related

[Q] Captivate won't stay on while charging

Rooted but stock OS2.2, I897UCKB1.
I think this started only after I had to do a factory reset (sigh), but now, the Cappy will not stay on, or turn on, while being charged. Plugging phone in to power causes it to shut down immediately. This is NOT a random shut-down problem.
I'm trying to figure out if this is software - i.e., some setting somewhere in the phone or an app that got toggled - or hardware, a problem with the charging port.
Ideas, anyone, about how to solve it? Is there an app I might have that would control or correct this? Phone's beyond warranty but insured, so I have that option if it's a hardware problem.
lskohn said:
Rooted but stock OS2.2, I897UCKB1.
I think this started only after I had to do a factory reset (sigh), but now, the Cappy will not stay on, or turn on, while being charged. Plugging phone in to power causes it to shut down immediately. This is NOT a random shut-down problem.
I'm trying to figure out if this is software - i.e., some setting somewhere in the phone or an app that got toggled - or hardware, a problem with the charging port.
Ideas, anyone, about how to solve it? Is there an app I might have that would control or correct this? Phone's beyond warranty but insured, so I have that option if it's a hardware problem.
Click to expand...
Click to collapse
What happens if you pull the battery, plug in the charger, and try to power it on?
Sent from my SAMSUNG-SGH-I897 using XDA App
Pulled battery, plugged in to outlet, tried to power up - no response at all.
Any thoughts as to what's going on and how to solve?
Try flashing back to a stock firmware of ur choice and see if the problem will still be present. Just a trouble shooting thought.
4-2ndtwin said:
Try flashing back to a stock firmware of ur choice and see if the problem will still be present. Just a trouble shooting thought.
Click to expand...
Click to collapse
Was hoping to avoid that -- I have stock Froyo now.
One more datapoint - the battery DOES charge while phone is plugged in, I just cannot turn it on (and if it's on when I plug it in, it immediately turns itself off, without shutdown screen). I have also tried different charging cables and plugs, to make sure it wasn't a short in the charging apparatus.
I was hoping there was an app setting that might be forcing the close. Otherwise, odds seem high it's a fault in the electrical "wiring" to the plug, no?
lskohn said:
Was hoping to avoid that -- I have stock Froyo now.
One more datapoint - the battery DOES charge while phone is plugged in, I just cannot turn it on (and if it's on when I plug it in, it immediately turns itself off, without shutdown screen). I have also tried different charging cables and plugs, to make sure it wasn't a short in the charging apparatus.
I was hoping there was an app setting that might be forcing the close. Otherwise, odds seem high it's a fault in the electrical "wiring" to the plug, no?
Click to expand...
Click to collapse
Maybe try a different battery just to rule it out. You could try going to an ATT store and just asking to use one of their batteries on a show room Captivate to see if it fixes the problem. It might be a hassle to do, but it would eliminate something from your list.
Solved - but no answer
The good news: Phone's staying on while charging now. The bad news: I'm not sure why.
I had swapped out several different cables and batteries, plugging into computer and into electrical outlet, but the phone would not stay on . Had not had time to call AT&T, which was next step (out of warranty but insured).
HOWEVER, I used the car charger during a road trip, expecting the phone to turn off...and it did not! Great! So when I got home, I tried a cable with the wall charger and it stayed on, and it now stays on with all the combinations that did not work before.
My totally uninformed guess: Something in the car charger plug must have cleaned or straightened out the receptacle on the phone, which was misaligned but not badly enough to cause a short, since the battery took the charge.
I hate solutions like this...IAC thanks for the ideas.

Battery drains while charging while using it.Cant stop it

Have tried two different roms, (Paranoid ics and JB)...both with full wipe.
Have media scanner disabled.
Its the charger I think, same thing happens with mine with the stock charger.
But when I use my wifes galaxy s 2 charger it charges up no problem and twice as fast.
Charge It to full continously and then Wipe battery stats under the advanced menu of Recovery. Now reboot system and use your phone until your phone gets drained completely. Now charge it again to full continuously. It will be solved. If its a hardware fault you have to check with your charger. Replace it and see if it will solved
Hope it helps.
Thanks
Thanks
I have the same problem, but on stock ICS. What does the suggested method really do?
it recallibrates the battery... or it could just be a charger fault not able to supply enof current
might want to read this about battery calibrationHERE
If your phone is doing this then it is using more charge than receiving. Make sure you use a proper charger (not cheap one or usb) and problem should stop.
sahilarora2003 said:
Charge It to full continously and then Wipe battery stats under the advanced menu of Recovery. Now reboot system and use your phone until your phone gets drained completely. Now charge it again to full continuously. It will be solved. If its a hardware fault you have to check with your charger. Replace it and see if it will solved
Hope it helps.
Click to expand...
Click to collapse
Hey I am using CM10.1 with it's stock kernel. I've been facing this problem suddenly too. The battery drains while charging. I tried using different cables and chargers, Hell! I bought a new battery from the Samsung store and tried it too. I tried factory resetting, wiping cache and all too, still nothing. Could you help me out in this? Thanks in advance.

[Q] My Z1 has a strange battery problem

I have just bought an unlocked Xperia Z1 second-hand.
Seller said it sometimes goes out.
Model is C6903.
When it's on charger, phone doesn't go out. Strange thing is that it charges normally for about 6-7% regardless of the actual battery level, and after these few percentages it jumps to 100% even though some seconds ago it could have been at 17%.
This is strange in itself already, but wait.
When I get the phone off the charger, it acts normally. Battery starts discharging, the amount depends on the use.
After 6 minutes of 1080p Youtube, the battery is down to 92% from 100%. Well, it's not a good performance, but still it works.
And then, all of a sudden, it goes after around 8-10 minutes of battery time, no matter if I do something or not.
After going out, it is stuck in a bootloop, because it cannot sense enough charge in the battery to start. If i put it on charger, the bootloop remains. I have to do a hard reset using the red button next to the sim slot. And then, i put it on charger, offline charging starts, and it says around 55% battery. I start android (still on charger), and now it says 3% when booted into the system. After a restart (still on charger) it goes up to about 60%.
I don't really know what the problem can be. I have tested the issue several times, with sim in, without sim, with Sd in, without sd as well.
I have reflashed the original rom, tried 3 different versions (4.2.2 , 4.3 and 4.4.4), no use.
Tried different, custom kernels too, no use. Tried custom ROMs, no use.
Tried calibrating the battery with a program (deleted the batterystats.bin), no use.
Tried charging continously for 8+ hours, still the same happens.
I have tried different battery programs, they all said battery has good health (also Sony built-in test).
Battery programs said that while charging, battery is at 4.23V which is okay. When it's off charger, it slowly goes down from 4.2V to around 3.8V, and sometimes even below (the lowest I could see was 3.1V).
Battery specs: 3.8V and 3000mAh if it helps.
I think my battery could be defective, but it can also be the mobo. What should I do?
Have you tried a complete factory reset and or reflash of firmware?
MobileBritain said:
Have you tried a complete factory reset and or reflash of firmware?
Click to expand...
Click to collapse
Yes I have tried factory reset, and as I said above I have reflashed the firmware several times
Lheebamy said:
Yes I have tried factory reset, and as I said above I have reflashed the firmware several times
Click to expand...
Click to collapse
I would have said to you to calibrate battery but you already did it...
So it must not be a software problem...Probably a hardware problem(I don't think the mo/bo has a problem but who knows ).Try sending it to service and probably they will replace your battery.
I don't think there is a major problem with your device

Droid Turbo turns off automatically

Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!
Attached is an image of my battery stats for reference. Thanks!
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
Click to expand...
Click to collapse
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
Click to expand...
Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
Click to expand...
Click to collapse
Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?
No one?
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Click to expand...
Click to collapse
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
Click to expand...
Click to collapse
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Click to expand...
Click to collapse
Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!
For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
Click to expand...
Click to collapse
I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?
No one?
Are you using custom rom or stock one?
mubaidr said:
Are you using custom rom or stock one?
Click to expand...
Click to collapse
I am on Stock ROM.
It's never too late
sh_obaid said:
I am on Stock ROM.
Click to expand...
Click to collapse
Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!

Help! Battery drained, phone won't turn on, battery charging icon flashes on and off?

My phone had been working perfectly fine, as well as charging perfectly fine. Recently, I accidentally let it drop to 0%, which I don't usually do. I went to plug it into the same wall outlet as always, but instead of the usual charge process, the battery icon with the lightning bolt in the middle simply flashes on the screen and then turns off, which happens over and over again.
It should be noted as well that about 3 weeks ago my phone get fairly wet. After that incident, I turned it off till it dried, powered it up, and everything appeared to be totally ok.
Other facts:
-I can safely get into the recovery menu (power + vol down), which is stable, but any menu selections result in the Motorola splash screen for a quick second and then the phone powering down.
-The computer will recognize the connection to the phone.
Attempts to resolve:
-New cable, new usb hub, new wall outlet
-Trickle charge from the computer (same flashing)
-Phone in rice to remove moisture
-Toothbrush cleaning of Micro-usb port (suggestion from another thread)
I'm pulling my hair out, and I am considering prying off the back and replacing the battery. I have searched other threads, but have seen various solutions none of which worked for me. If anybody has any idea how I can fix this please help!!! Thanks in advance.
DroidGuy321 said:
My phone had been working perfectly fine, as well as charging perfectly fine. Recently, I accidentally let it drop to 0%, which I don't usually do. I went to plug it into the same wall outlet as always, but instead of the usual charge process, the battery icon with the lightning bolt in the middle simply flashes on the screen and then turns off, which happens over and over again.
It should be noted as well that about 3 weeks ago my phone get fairly wet. After that incident, I turned it off till it dried, powered it up, and everything appeared to be totally ok.
Other facts:
-I can safely get into the recovery menu (power + vol down), which is stable, but any menu selections result in the Motorola splash screen for a quick second and then the phone powering down.
-The computer will recognize the connection to the phone.
Attempts to resolve:
-New cable, new usb hub, new wall outlet
-Trickle charge from the computer (same flashing)
-Phone in rice to remove moisture
-Toothbrush cleaning of Micro-usb port (suggestion from another thread)
I'm pulling my hair out, and I am considering prying off the back and replacing the battery. I have searched other threads, but have seen various solutions none of which worked for me. If anybody has any idea how I can fix this please help!!! Thanks in advance.
Click to expand...
Click to collapse
Either there is something wrong with your battery, or there is something wrong with the USB port. If the USB port is the problem, you can use wireless charging instead. I'm a fan of this one, personally: https://www.amazon.com/gp/product/B00S7IBDGW/ref=oh_aui_search_detailpage?ie=UTF8&psc=1.
Also, are you unlocked? If so, what battery percentage does TWRP say?
TheSt33v said:
Either there is something wrong with your battery, or there is something wrong with the USB port. If the USB port is the problem, you can use wireless charging instead. I'm a fan of this one, personally:
Also, are you unlocked? If so, what battery percentage does TWRP say?
Click to expand...
Click to collapse
Thanks for the quick reply. It does seem like a battery problem, however it is just so coincidental that it stopped working after I let the battery drain to 0%, when only hours previously it was in use and charging without any issue at all.
Also, if there was a problem with the micro-usb port, I would think that a computer wouldnt be able to read the phone, but when I plug it in it is recognized as an ADB device.
I have another turbo with a cracked screen, I'm thinking about dissecting both and putting that battery in this phone as a replacement.
And unfortunately I am not unlocked :/.
Update
Well, after some further experimentation, I've gotten it working again. The solution was to charge it for like 5 hours, then let it sit off charge for an hour, and then it would boot... bizarre combination of actions. It has since dies twice and I've had to use this method.
It is working for now if I don't let the battery drop below like 15%. Seems more like a software or hardware issue to me, and i'm still trying to resolve it, so if anybody has any suggestions please let me know.
Also, what is the best way to re-calibrate the battery, maybe that could help?
DroidGuy321 said:
It is working for now if I don't let the battery drop below like 15%. Seems more like a software or hardware issue to me, and i'm still trying to resolve it, so if anybody has any suggestions please let me know.
Also, what is the best way to re-calibrate the battery, maybe that could help?
Click to expand...
Click to collapse
If you can't let the battery go below a certain percentage, it might be an early sign of failure. The voltage might drop suddenly and unexpectedly towards the end of discharge, prompting the phone to emergency-shutdown.
As for calibrating the battery...it depends on who you ask. I would say that running it to shutdown (even if shutdown is "15%") and then charging it to 100% should do it, since that gives the controller a full set of data with which to extrapolate a discharge curve. Clear your cache in recovery, so hopefully the OS will pick up on this to accurately track the battery's actual state.
Get Kernel Adiutor or something similar to check your battery's health, too. If there's something obviously badly wrong, it should report something other than "Good".
If you note when your battery dies abruptly and you immediately reboot the back light is very poor. Almost flickering.
I think this is a battery issue of not being able to feed enough amperage.
...however. My phone was doing this and after a full clean reflash it has stopped. I question if this is because I am running less apps now. Or if perhaps somehow the battery managed to lose its memory. (Li ion is an odd duck..)
mrkhigh said:
If you note when your battery dies abruptly and you immediately reboot the back light is very poor. Almost flickering.
I think this is a battery issue of not being able to feed enough amperage.
...however. My phone was doing this and after a full clean reflash it has stopped. I question if this is because I am running less apps now. Or if perhaps somehow the battery managed to lose its memory. (Li ion is an odd duck..)
Click to expand...
Click to collapse
Septfox said:
If you can't let the battery go below a certain percentage, it might be an early sign of failure. The voltage might drop suddenly and unexpectedly towards the end of discharge, prompting the phone to emergency-shutdown.
As for calibrating the battery...it depends on who you ask. I would say that running it to shutdown (even if shutdown is "15%") and then charging it to 100% should do it, since that gives the controller a full set of data with which to extrapolate a discharge curve. Clear your cache in recovery, so hopefully the OS will pick up on this to accurately track the battery's actual state.
Get Kernel Adiutor or something similar to check your battery's health, too. If there's something obviously badly wrong, it should report something other than "Good".
Click to expand...
Click to collapse
Thanks for the pointers. So strange, first it died at 40%, then 30% then 15%. Now, it is still dying early but I am no longer facing the issue I originally had, it will show normal charging when off, and boots up right away. Sure hope its not some ticking battery time bomb, its still a relatively new refurb.
I attempted the charge calibration so we shall see if it helps. I also did a factory reset for the hell of it, since I am on stock and can't reflash. Perhaps I'm in the clear, that would be awesome. Still no idea what the issue was in the first place though, which will annoy me to no end.

Categories

Resources