[q] htc one black screen - One (M7) Q&A, Help & Troubleshooting

I installed a recovery app from play store and flashed recovery from it. it asked to restart phone to boot loader. when i restarted it the screen gone black.
now when i pluged in the device usb and connect it with pc it gives the hardware detection sound and install driver.
Please help what should i do.

kakapagal said:
I installed a recovery app from play store and flashed recovery from it. it asked to restart phone to boot loader. when i restarted it the screen gone black.
now when i pluged in the device usb and connect it with pc it gives the hardware detection sound and install driver.
Please help what should i do.
Click to expand...
Click to collapse
give the link of what you installed form the play store
also need more info about your phone ''fastboot getvar all''

Possibly hard brick
sent from my mobile device

HELP
alray said:
give the link of what you installed form the play store
also need more info about your phone ''fastboot getvar all''
Click to expand...
Click to collapse
i installed Acer Recovery Installer from play store and from this app flashed recovery named Stock USA...... recovery(Do not remember the complete name)
MY device is HTC ONE
CCID is HTC__001
ANDROID VERSION KITKAT 4.4 M7 Europe
Befor flashing there was TWRP custome recovery installed.
someone on the other forum told me that i lost boot loader of my device
i am total noob in this matter. the above mentioned info is all i know so far.

Help
SaHiLzZ said:
Possibly hard brick
sent from my mobile device
Click to expand...
Click to collapse
then what is the solution for hard brick. any help?

kakapagal said:
then what is the solution for hard brick. any help?
Click to expand...
Click to collapse
Can you get into bootloader? Is fastboot working?

Marc199 said:
Can you get into bootloader? Is fastboot working?
Click to expand...
Click to collapse
no cannot boot into boot-loader or in fastboot mood.
it stays black screen but my pc detect hardware when i attche usb cable with my device

kakapagal said:
no cannot boot into boot-loader or in fastboot mood.
it stays black screen but my pc detect hardware when i attche usb cable with my device
Click to expand...
Click to collapse
What does it say in device manager?
So you tried holding power + volume down for more than 15 seconds?

Marc199 said:
What does it say in device manager?
So you tried holding power + volume down for more than 15 seconds?
Click to expand...
Click to collapse
yes i tried this but still screen stays black screen.
i did this with usb attached also. during this process PC gave pluged out and then pluged in sounds

So you have installed an app not intended for your device (for Acer tablets) and you then flashed a recovery for acer a500 tablet in your htc one! :victory::victory::victory:
If you cant access bootloader or send fastboot commands, then you converted your 700$ phone into a 700$ paper weight!
Connect your phone to computer and try this command:
fastboot devices
It should output your device s/n
Sent from my HTC One using xda app-developers app

kakapagal said:
yes i tried this but still screen stays black screen.
i did this with usb attached also. during this process PC gave pluged out and then pluged in sounds
Click to expand...
Click to collapse
Ok. Plug it in and tell me how the device manager recognizes the phone!

alray said:
So you have installed an app not intended for your device (for Acer tablets) and you then flashed a recovery for acer a500 tablet in your htc one! :thumbdown::thumbdown::thumbdown:
If you cant access bootloader or send fastboot commands, then you converted your 700$ phone into a 700$ paper weight! :what:
Connect your phone to computer and try this command:
fastboot devices
It should output your device s/n
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
i used this command . it says no device found and my pc end up searching driver QHUSB-DLOAD(not installed)

Marc199 said:
Ok. Plug it in and tell me how the device manager recognizes the phone!
Click to expand...
Click to collapse
htc manager does not recognize but my pc keep searching a driver named QHUSB-DLOAD(still not installed)

kakapagal said:
htc manager does not recognize but my pc keep searching a driver named QHUSB-DLOAD(still not installed)
Click to expand...
Click to collapse
really bad. Short story: QHUSB-DLOAD = Hard brick
nothing can be done except sending your phone to htc for repair/replacement

kakapagal said:
htc manager does not recognize but my pc keep searching a driver named QHUSB-DLOAD(still not installed)
Click to expand...
Click to collapse
I'm sorry to say this, but this is a hard brick and there is nothing you can do but to get a new device.

Marc199 said:
I'm sorry to say this, but this is a hard brick and there is nothing you can do but to get a new device.
Click to expand...
Click to collapse
i found this on a website will this method work?
Download and install Ubuntu (version 12.04); or create a live CD; or use the WUBI installer to install Ubuntu.
Boot your computer to Ubuntu (do not use a virtual machine).
When the desktop appears, click the Ubuntu icon, and type terminal in the text box that appears.
Open firefox and download the file in the link at the bottom of the page, allow it to save to the default location.
Switch to the terminal window.
Connect the phone via USB.
Type the following commands (note: linux is case sensitive):
cd Downloads
unzip PblClear.zip (download link is available on the website)
chmod 755 PblClear
sudo modprobe qcserial
sudo ./PblClear
The phone should now exit QHSUSB_DLOAD mode. If the phone reboots to android or if the charging LED lights you have been successful.

kakapagal said:
i found this on a website will this method work?
Download and install Ubuntu (version 12.04); or create a live CD; or use the WUBI installer to install Ubuntu.
Boot your computer to Ubuntu (do not use a virtual machine).
When the desktop appears, click the Ubuntu icon, and type terminal in the text box that appears.
Open firefox and download the file in the link at the bottom of the page, allow it to save to the default location.
Switch to the terminal window.
Connect the phone via USB.
Type the following commands (note: linux is case sensitive):
cd Downloads
unzip PblClear.zip (download link is available on the website)
chmod 755 PblClear
sudo modprobe qcserial
sudo ./PblClear
The phone should now exit QHSUSB_DLOAD mode. If the phone reboots to android or if the charging LED lights you have been successful.
Click to expand...
Click to collapse
Can you give us a link for that?
But this is probably for another device and won't work on the One.

Marc199 said:
Can you give us a link for that?
But this is probably for another device and won't work on the One.
Click to expand...
Click to collapse
here is the link
http://unlimited.io/qhsusbdload.htm

kakapagal said:
here is the link
http://unlimited.io/qhsusbdload.htm
Click to expand...
Click to collapse
The One is not supported. But since you have nothing to loose, you could try it.

Marc199 said:
The One is not supported. But since you have nothing to loose, you could try it.
Click to expand...
Click to collapse
someone repaired my device with j tag method but no sim in working. it asks for IMSI Code

Related

[OFFICAL] Work out how to enable fastboot for locked devices / Problem solved :D

So as you may already be aware phones like mine, (orange uk) have the fastboot locked down, and so we cant unlock the bootloader.
I for one believe it can be accessed but needs a little bit of time and research on getting it done.
This thread is aimed for brain-storming for ideas and collecting them for us to try out,
You can de-brand your phone by flashing the software from this thread
http://forum.xda-developers.com/showthread.php?t=1033193
thanks to scott4 for the first upload mirror on page 3
Any ideas on getting the bootloader up and going on locked devices please put them in here
UPDATES
We now have root access thanks to Chainfire's gingerbreak apk which is here
http://forum.xda-developers.com/showthread.php?t=1044765
If your getting "could not extract assets" from gingerbreak
try doing
xperiax10.awesome said:
cool, finally I rooted my xperia ARC
these are very simple steps(copied from different threads):
1. Install the attached apk: Gingerbreak-v1.00
after installing most people getting this error - "could not extract assets".
TO OVERCOME THIS, just copy the attached ADB.zip and extract it on your laptop (windows)
say at
E:\mobile_Xperia\ADB
goto above path in your cmd promt and types these lines (your phone should be connected to laptop in debugging mode)
E:\mobile_Xperia\ADB>adb shell rmdir /data/local/tmp
E:\mobile_Xperia\ADB>adb shell mkdir /data/local/tmp
NOW JUST INSTALL THE apk file again and click on ROOT
Click to expand...
Click to collapse
if that Fails try replacing it with rm -r /data/local/tmp
Update 2
Blagus has kindly opened up this thread here
http://forum.xda-developers.com/showthread.php?t=1063394
We need people with a SIM-FREE phone with a LOCKED bootloader to help us all out, so if thats YOU !!!
Help us poor sods with branded handsets please.
UPDATE 3
Blagus Has come out with his release (As the man who can)
Blagus said:
Omnius for SE v0.23 (30th August 2011)
Added unlocking of S1 MSM7x30 GSM/UMTS phones (testpoint connection to GND is required.)
Added bootloader unlocking for S1 MSM7x30 phones
Anyone who donated (+punk... sorry forgot username, the OP ), contact me for free unlock.
For rest, contact for price (cheaper than at official Omnius resellers).
Click to expand...
Click to collapse
You can contact him here http://forum.xda-developers.com/member.php?u=2645841
Instructions
TESTPOINT INSTRUCTIONS PROVIDED BY mooxie FROM XDA FORUM:
1 turn of the phone
2 take of the backcover
3 remove the battery and sim card
4 take of the plastic covering the test point it's a bit stuck there but the gentle if you can.
5 Find something flexible like a wire or so i used steel wire. Make bend it so you easily can put it on the test point and the ground since you need to hold it there and press the powerbutton in the next step.
6 put in the battery
7 put the wire on the test point and the ground keep it there and press the power button for a few seconds. You wont get any confirmation that it suceeded.
8 Plug in the usb cable in the phone. Windows will now search for a new driver.
If it doesn't install automaticly. Go into the device manager of windows and look up something called SEMC_HUBB think it was that name. Choose update driver and browse to your omnius\driver folder. You will get a warning that the driver isn't signed but press okay and it should install.
9 Now if everything is done right the flashing will start and you should soon have an unlocked phone
Also side note i had problems with
qhsusb_dload driver not installing correctly.
if this is your case right click update and point to the omnius folder and choose update. worked for me.
Have you tried connecting via ADB, and running the command "adb reboot fastboot"?
dh2311 said:
Have you tried connecting via ADB, and running the command "adb reboot fastboot"?
Click to expand...
Click to collapse
What does this command does beside going to the fastboot?
Rithina said:
What does this command does beside going to the fastboot?
Click to expand...
Click to collapse
Well if we can get into fastboot we can unlock the kernal, for the people stuck with not being able to do the normal way
dh2311 said:
Have you tried connecting via ADB, and running the command "adb reboot fastboot"?
Click to expand...
Click to collapse
Reboots back up as normal, also did adb devices and it was there,
Have you tried removing the simlock?
MarylandCookie said:
Have you tried removing the simlock?
Click to expand...
Click to collapse
No not sure how to do it for free, i think someone with a Japaneses version has removed it, i will PM him to ask him
Here's a thought: backup TA. Write random values to security area. If fastboot is disabled/enabled depending on TA simlock info, tampered sec. zone could give you fastboot. Then unlock bootloader and in order to get your phone back to life, restore TA.
Method should be 100% safe as long as you can write TA back.
Sent from my X8 using XDA App
Tampered units wont let the phone boot.
lollylost100 said:
Tampered units wont let the phone boot.
Click to expand...
Click to collapse
But what about flash mode and fastboot? I know they won't boot but that's why in the end TA is restored.
so now all you crazy kids with unlocked phones have root I dont suppose anyone has any more ideas about this problem do they?
I have a few more ieas;
1) I presume you have also tried
adb reboot bootloader
I haven't got my arc yet, Im just saying old ways of getting DHD into bootloader/fastboot
2)
Also, what i think was being mentioned above, Im not too sure what was being said, but on advent vega's and optimus 2x's if you wiped the boot partition, it rebooted into fastboot, because there was no OS installed.
3)
Another one to try is look for market apps that offer reboot into recovery type options and see if they work
have you tried booting your device using the S1 BOOTLOADER method and the S1 DOWNLOAD method? (power off, hold menu + plug battery, then plug cable in pc) you should see a blue LED light. (power off, hold back key + plug battery, then plug cable in pc) you should see a green LED light.
try these two methods and give us a feedback
kazuni said:
have you tried booting your device using the S1 BOOTLOADER method and the S1 DOWNLOAD method? (power off, hold menu + plug battery, then plug cable in pc) you should see a blue LED light. (power off, hold back key + plug battery, then plug cable in pc) you should see a green LED light.
try these two methods and give us a feedback
Click to expand...
Click to collapse
manage to get Green light to come up, and it installs drivers
SEMC Flash Devices installs as the drivers,
After the installation of the new drivers still no blue light
adb reboot bootloader just reboots as normal
Hi !
For me, first method makes my phone booting normaly (no led light).
With the second one, it's OK : green led light appears.
If i can help...
PS : my PC doesn't want to install drivers :-(
punkmonkey1984 said:
manage to get Green light to come up, and it installs drivers
SEMC Flash Devices installs as the drivers,
After the installation of the new drivers still no blue light
Click to expand...
Click to collapse
so that means SEMC Flash is available. Try using Flashtool and flash a UK/Global firmware, and see if it works =)
Skyseb said:
Hi !
For me, first method makes my phone booting normaly (no led light).
With the second one, it's OK : green led light appears.
If i can help...
PS : my PC doesn't want to install drivers :-(
Click to expand...
Click to collapse
Download SEUS. PC Companion doesn't install the right drivers.
kazuni said:
so that means SEMC Flash is available. Try using Flashtool and flash a UK/Global firmware, and see if it works =)
Click to expand...
Click to collapse
Already flashed global firmware,
Still locked,
I guess the lock is actually in the bootloader level, which can't be overridden by writing a ftf package.
Sorry, but no other ideas at the moment =\
??? Have you seen this post ? => http://forum.xda-developers.com/showpost.php?p=13064854&postcount=420
Edit : ok, forget it...
Sorry.

[Q] Fastboot not recognizing device?

I do have my drivers updated and installed (no HTC Sync).
I have sdk-tools and everything as well.
here's what i noticed:
So when I have my phone at the bootloader plugged into my USB, it won't say fastboot unless I press the volume up or down keys and as soon as i do then it says "FASTBOOT USB".
On the computer however, it just says "<Waiting for device>" forever. weird
Any ideas guys?
TechnoHacker said:
I do have my drivers updated and installed (no HTC Sync).
I have sdk-tools and everything as well.
here's what i noticed:
So when I have my phone at the bootloader plugged into my USB, it won't say fastboot unless I press the volume up or down keys and as soon as i do then it says "FASTBOOT USB".
On the computer however, it just says "<Waiting for device>" forever. weird
Any ideas guys?
Click to expand...
Click to collapse
do you have sdk tools installed properly??
Aldo101t said:
do you have sdk tools installed properly??
Click to expand...
Click to collapse
I believe so. I am able to use adb and etc not fastboot.
Also, windows pops up with an error saying "USB device malfunctioned" when its in fastboot.
TechnoHacker said:
I believe so. I am able to use adb and etc not fastboot.
Also, windows pops up with an error saying "USB device malfunctioned" when its in fastboot.
Click to expand...
Click to collapse
is your command prompt running as administrator, are you in the right directory ei/;cd c:\Program Files\Android\android-sdk\platform-tools) etc.
also the enviormental variables need to be set also
Aldo101t said:
is your command prompt running as administrator, are you in the right directory ei/;cd c:\Program Files\Android\android-sdk\platform-tools) etc.
also the enviormental variables need to be set also
Click to expand...
Click to collapse
Yes and yes.
I set the environment variables too
TechnoHacker said:
Yes and yes.
I set the environment variables too
Click to expand...
Click to collapse
well, shoot it should be ok then????
are the latest executibles of adb install check for updates on your sdk manager, open as administrator also. are you on windows 8.1 or using a 3.0 usb port, these will cause problems also
Aldo101t said:
well, shoot it should be ok then????
Click to expand...
Click to collapse
Yeah but it's not :/
Aldo101t said:
well, shoot it should be ok then????
Click to expand...
Click to collapse
Also HBOOT won't detect a PN07IMG.zip I have.
TechnoHacker said:
Also HBOOT won't detect a PN07IMG.zip I have.
Click to expand...
Click to collapse
no , it won't because of the internal sdcard, not like the external has different partitions.
Aldo101t said:
no , it won't because of the internal sdcard, not like the external has different partitions.
Click to expand...
Click to collapse
Oh got it thanks.
Now the fastboot thing is my only issue
TechnoHacker said:
Oh got it thanks.
Now the fastboot thing is my only issue
Click to expand...
Click to collapse
did you read my edit on post #6
Aldo101t said:
well, shoot it should be ok then????
are the latest executibles of adb install check for updates on your sdk manager, open as administrator also. are you on windows 8.1 or using a 3.0 usb port, these will cause problems also
Click to expand...
Click to collapse
No updates I checked the SDK Manager.
I'm on Windows 8 using a USB 2.0 Port.
TechnoHacker said:
No updates I checked the SDK Manager.
I'm on Windows 8 using a USB 2.0 Port.
Click to expand...
Click to collapse
ok, well that's all i can think of maybe someone more knowledgeable will chime in here.
Aldo101t said:
ok, well that's all i can think of maybe someone more knowledgeable will chime in here.
Click to expand...
Click to collapse
Okay, well thanks for your help though!
I have a couple ideas, not sure if any work.
1) test with the phone in android to see if HTC Sync recognizes the phone
2) Re-download fastboot and re extract it to make sure it's not that
3) Boot into twrp and see if it recognizes adb commands. This one won't fix it, but I'm just wondering if could possibly be a problem with the phone not recognizing while not in system
4) Use adb to reboot to bootloader instead of using the apm or holding down volume. "adb reboot bootloader"
If I helped you don't forget the thanks button!
Phone: Sprint HTC One
Rom: Dark EclipticONE 3.6
Kernel: ElementalX 0.4
Recovery: TWRP 2.5.0.0
Bootloader: Revone S-Off
TechnoHacker said:
Oh got it thanks.
Now the fastboot thing is my only issue
Click to expand...
Click to collapse
Try uninstalling everything HTC
Reboot you pc and phone
Once both are booted plug your phone in and it should load a bunch if drivers
Also when you go to bootloader it should install more drivers
If that does not work
Get the latest drivers from HERE choose the 6/6/13
Sent from my HTC One Everything you're phone isn't
bigdaddy619 said:
Try uninstalling everything HTC
Reboot you pc and phone
Once both are booted plug your phone in and it should load a bunch if drivers
Also when you go to bootloader it should install more drivers
If that does not work
Get the latest drivers from HERE choose the 6/6/13
Sent from my HTC One Everything you're phone isn't
Click to expand...
Click to collapse
Tried that, still no luck. I'm going to try installing HTC Sync from HTC, and then uninstall it and try.
plegrand said:
I have a couple ideas, not sure if any work.
1) test with the phone in android to see if HTC Sync recognizes the phone
2) Re-download fastboot and re extract it to make sure it's not that
3) Boot into twrp and see if it recognizes adb commands. This one won't fix it, but I'm just wondering if could possibly be a problem with the phone not recognizing while not in system
4) Use adb to reboot to bootloader instead of using the apm or holding down volume. "adb reboot bootloader"
If I helped you don't forget the thanks button!
Phone: Sprint HTC One
Rom: Dark EclipticONE 3.6
Kernel: ElementalX 0.4
Recovery: TWRP 2.5.0.0
Bootloader: Revone S-Off
Click to expand...
Click to collapse
1. It does.
2. I re-downloaded all the drivers. and it still isn't working .
[I have attached the issues that pop-up]
3. Yeah, it works perfectly in TWRP and it shows up in recovery mode.
4. I've tried both ways neither seem to work with it detecting fastboot
What version of Windows do you have?
Sent from my HTCONE using xda premium
mrlakadaddy said:
What version of Windows do you have?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Windows 8 Pro (64 bit)
Sent from my HTCONE using xda app-developers app

[Q] Broke my fastboot?

Hello,
I tried installing Android Revolution HD. Whenever I booted my phone, it kept getting stuck at the splash screen (Google [with the unlocked hanglock]). So after a quick Google, I read that this could be fixed by flashing the firmware found in this thread: http://forum.xda-developers.com/showthread.php?t=2182823.
I followed the instructions and when I reached the following step:
Type: fastboot flash zip firmware.zip and wait for process to complete.
Click to expand...
Click to collapse
an error appeared on my computer's command prompt and my phone rebooted.
When I now boot my phone, I get a weird warning by HTC on the Google splash screen:
This build is for development purpose only. Do not distribute outside HTC without HTC`s permission
failure to comply may lead to legal action.
Click to expand...
Click to collapse
and the phone still hangs on this splash screen.
When I reboot my phone using POWER + VOLUME DOWN and then enter fastboot mode, my computer no longer (it did before) recognizes my phone
USB Device not recognized.
Click to expand...
Click to collapse
.
Any ideas on how to fix this?
Thanks!
IanWinz said:
Hello,
I tried installing Android Revolution HD. Whenever I booted my phone, it kept getting stuck at the splash screen (Google [with the unlocked hanglock]). So after a quick Google, I read that this could be fixed by flashing the firmware found in this thread: http://forum.xda-developers.com/showthread.php?t=2182823.
I followed the instructions and when I reached the following step:
an error appeared on my computer's command prompt and my phone rebooted.
When I now boot my phone, I get a weird warning by HTC on the Google splash screen:
and the phone still hangs on this splash screen.
When I reboot my phone using POWER + VOLUME DOWN and then enter fastboot mode, my computer no longer (it did before) recognizes my phone .
Any ideas on how to fix this?
Thanks!
Click to expand...
Click to collapse
Can you post a fastboot getvar all and remove serial no and imei please?
stovie_steve said:
Can you post a fastboot getvar all and remove serial no and imei please?
Click to expand...
Click to collapse
Thanks for the fast reply.
Unfortunately, I can't start fastboot. If I select fastboot and plug my phone into my computer, I get a windows error "USB device not recognized" (this did not happen before I tried to flash the firmware).
(I do know my CID is HTC__11 and my modelid is PN0710000)
IanWinz said:
Thanks for the fast reply.
Unfortunately, I can't start fastboot. If I select fastboot and plug my phone into my computer, I get a windows error "USB device not recognized" (this did not happen before I tried to flash the firmware).
(I do know my CID is HTC__11 and my modelid is PN0710000)
Click to expand...
Click to collapse
Is your phone s off or s on? What firmware did you flash?
You need to update your drivers then. Re download the HTC drivers and try again. Use a different cable if you have one and ensure usb 2.0 ports, also are you Windows 8.1?
stovie_steve said:
Is your phone s off or s on? What firmware did you flash?
You need to update your drivers then. Re download the HTC drivers and try again. Use a different cable if you have one and ensure usb 2.0 ports, also are you Windows 8.1?
Click to expand...
Click to collapse
Thanks for your fast reply,
- My phone was S-OFF (I don't know whether the flashing of the firmware can change this?)
- I flashed the following zip: 2.17.401.1-custom.zip, downloaded from the Android Revolution HD blogspot.
- I'll try to re-download the HTC drivers, but it would surprise me if this solved the problem, because it worked like 2 hours ago (before I flashed the firmware).
- I used a USB 3.0 port and Windows 8.1, however, I also tried on a Windows 7 computer with a USB 2.0 port, but still, no success.
IanWinz said:
Thanks for your fast reply,
- My phone was S-OFF (I don't know whether the flashing of the firmware can change this?)
- I flashed the following zip: 2.17.401.1-custom.zip, downloaded from the Android Revolution HD blogspot.
- I'll try to re-download the HTC drivers, but it would surprise me if this solved the problem, because it worked like 2 hours ago (before I flashed the firmware).
- I used a USB 3.0 port and Windows 8.1, however, I also tried on a Windows 7 computer with a USB 2.0 port, but still, no success.
Click to expand...
Click to collapse
After re-installing the drivers, the problem persists:
USB device not recognized. The last USB Device you connected to the computer malfunctioned, and Windows does not recognize it.
Click to expand...
Click to collapse
IanWinz said:
After re-installing the drivers, the problem persists:
Click to expand...
Click to collapse
Some posts with workarounds
http://forum.xda-developers.com/showthread.php?t=2766931
http://forum.xda-developers.com/htc-one-s/general/guide-fix-fastboot-windows-8-1-t2858337
stovie_steve said:
Some posts with workarounds
http://forum.xda-developers.com/showthread.php?t=2766931
http://forum.xda-developers.com/htc-one-s/general/guide-fix-fastboot-windows-8-1-t2858337
Click to expand...
Click to collapse
Thanks,
Unfortunately, both solutions are not working for me, is it possible that something is wrong on the phone side?
IanWinz said:
Thanks,
Unfortunately, both solutions are not working for me, is it possible that something is wrong on the phone side?
Click to expand...
Click to collapse
I just booted from Ubuntu USB and fastboot worked like a charm there. So it's okay now, thanks everyone!

[Solved]M7 Soft bricked,ADB/Fastboot not working,No OS as well,TWRP 2.6.3.3

Hello.I am in some kind of a trouble..I just bought a phone with firmware problems,hoping i could make it work.The problem is this,someone tried to update the firmware,unsuccesfully,and now it's stuck with no OS.I can only start recovery and bootloader.
Recovery is Teamwin 2.6.3.3.Already tried to clear cache and everything,to use an USB with OTG,but it's not recognised,ADB sideload also it's not working.
adb devices shows the phone is not connected,and FastBoot says "Waiting for device".Any idea? I've tried,read a lot,but I can't really work it out..
Also,I can't find the device in Device Manager,neither in ADB nor Fastboot.
I tried using Windows 8.1 and 7..Same deal.
Thank you!
chris_b0ss said:
Hello.I am in some kind of a trouble..I just bought a phone with firmware problems,hoping i could make it work.The problem is this,someone tried to update the firmware,unsuccesfully,and now it's stuck with no OS.I can only start recovery and bootloader.
Recovery is Teamwin 2.6.3.3.Already tried to clear cache and everything,to use an USB with OTG,but it's not recognised,ADB sideload also it's not working.
adb devices shows the phone is not connected,and FastBoot says "Waiting for device".Any idea? I've tried,read a lot,but I can't really work it out..
I tried using Windows 8.1 and 7..Same deal.
Thank you!
Click to expand...
Click to collapse
Is it a M8 or a M7, because your title says M8 but you have posted in the M7 forum.
Sorry,I am quite scared.It's M7.
chris_b0ss said:
Sorry,I am quite scared.It's M7.
Click to expand...
Click to collapse
First, follow instructions given in this post to install the latest android sdk-tools and the latest htc drivers. Also make sure you don't have HTC Sync installed on your computer.
Then connect your phone to you computer with the original cable (or any other cable already known to work for data transfer - some usb cable are only providing power), reboot the phone in bootloader mode by holding vol down and power. Make sure you see the red "fastboot usb" caption on the screen, if not use vol up/down and power to select the "fastboot" menu. Once there open a command window form the android sdk-tools folder and type "fastboot getvar all". Copy/paste the ouput of this command here (except the imei and serialno).
I've followed that,and still not working.pics attached.
It's very weird,because I was expecting for a soundfrom the Windows,like a new device connected .But ..nothing
Sent from my GT-I9100 using XDA Free mobile app
chris_b0ss said:
I've followed that,and still not working.pics attached.
It's very weird,because I was expecting for a soundfrom the Windows,like a new device connected .But ..nothing
Sent from my GT-I9100 using XDA Free mobile app
Click to expand...
Click to collapse
With your phone in bootloader/fastboot mode, go to your windows device manager, take a screenshot of your device manager and post it here please.
The unknown device is related to my laptop.Nothing happens when I connect the phone.
chris_b0ss said:
The unknown device is related to my laptop.Nothing happens when I connect the phone.
Click to expand...
Click to collapse
Ok so its not detected at all
Might be caused by
a bad usb cable --> Try another one that you are 100% sure its working
a bad usb port on the computer (use only usb 2.0 ports btw)
a problem with the computer ---> Try another computer.
a bad usb port on the phone ---> need to replace the usb/front mic board
Might also worth to fix your laptop drivers problem. Might be causing problem if the "unknown" device is an adapter or usb controller...
Then reboot the computer.
I think we can exclude the first two,because I've tried 2 different USB cables,and with my S2 ,both of them are working,even ADB.I will try to replace the usb port from the phone,and then try again.But,do you think it will work ?
Thank you!
chris_b0ss said:
I think we can exclude the first two,because I've tried 2 different USB cables,and with my S2 ,both of them are working,even ADB.I will try to replace the usb port from the phone,and then try again.But,do you think it will work ?
Thank you!
Click to expand...
Click to collapse
Its hard to tell, there isn't any background info about what was done on that phone. The usb board is pretty cheap so it worth a try if you are 100% sure everything else is fine (computer, cables etc..)
I understand,but,I mean,as far as I know,it's not hard brick,because the phone is still booting..in some way ..so if I manage to connect it,I can flash the rom..am I right?
Sent from my GT-I9100 using XDA Free mobile app
chris_b0ss said:
I understand,but,I mean,as far as I know,it's not hard brick,because the phone is still booting..in some way ..so if I manage to connect it,I can flash the rom..am I right?
Sent from my GT-I9100 using XDA Free mobile app
Click to expand...
Click to collapse
Normally it should be pretty easy to fix if you can get fastboot and adb connectivity. You could then update the firmware so you can flash the correct RUU to restore the phone back to stock, already made the research and all the files (firmware and ruu) you'll need are available.
alray said:
Normally it should be pretty easy to fix if you can get fastboot and adb connectivity. You could then update the firmware so you can flash the correct RUU to restore the phone back to stock, already made the research and all the files (firmware and ruu) you'll need are available.
Click to expand...
Click to collapse
Sorry for the late reply,the phone is now in service,in 1-2 days they should fix the USB board,and I will get back with more info soon.
Thank you very much for your quick answers and for taking time to help me!
Good news,I've managed to unbrick it.I asked a friend with a Mac to check it out,and his Mac recognized with no problems.Installed the Os,but still,Windows can't detect it.I've tried on 2 pc's(7 and 10) with the proper drivers.Weird..
Anyway,thank you for your time @alray !

Can't flash TWRP

Hi. I decided to flash my Honor 3c with Cyanogenmod 12.1. My problem is that i need TWRP (now I have CWM) but i can't flash it to my device. I try to do it by SP Flash Tool, but after i connect my turned off device, I get this error:
BROM ERROR : S_BROM_DOWNLOAD_DA_FAIL (0x7D4)
[H/W] Fail to download DA to baseband chip's internal SRAM!
[HINT]: 1. There's an cable communication problem between FlashTool and BootROM. 2. Target might be shutdown unexpectedly or target lost power supply.
[ACTION] 1. Try again. 2. Proceed H/W checking in download cable and target side com port. 3. Monitor if power-drop occured in target side.
Click to expand...
Click to collapse
Where is the problem? I've tried with 2 different cables and 2 different computers
Ceranzuo said:
Hi. I decided to flash my Honor 3c with Cyanogenmod 12.1. My problem is that i need TWRP (now I have CWM) but i can't flash it to my device. I try to do it by SP Flash Tool, but after i connect my turned off device, I get this error:
BROM ERROR : S_BROM_DOWNLOAD_DA_FAIL (0x7D4)
[H/W] Fail to download DA to baseband chip's internal SRAM!
[HINT]: 1. There's an cable communication problem between FlashTool and BootROM. 2. Target might be shutdown unexpectedly or target lost power supply.
[ACTION] 1. Try again. 2. Proceed H/W checking in download cable and target side com port. 3. Monitor if power-drop occured in target side.
Where is the problem? I've tried with 2 different cables and 2 different computers
Click to expand...
Click to collapse
Is your phone in bootloader mode? Hold Vol down+power to enter fastboot mode and then connect your phone to PC.
If you are already doing that or the problem still persists and have an unlocked bootloader(which I am sure you have), try to flash twrp manually.
muradulislam said:
Is your phone in bootloader mode? Hold Vol down+power to enter fastboot mode and then connect your phone to PC.
Click to expand...
Click to collapse
When I do it, my phone just turns on normally.
How can I check if I have unlocked bootloader? I have unlocked it about 1 year ago, but I did full wipe yesterday.
Ceranzuo said:
When I do it, my phone just turns on normally.
How can I check if I have unlocked bootloader? I have unlocked it about 1 year ago, but I did full wipe yesterday.
Click to expand...
Click to collapse
Vol down+power should boot into fastboot. Turn off the phone, hold both until honor logo shows up, let go of power but hold vol down for about 5 sec more.
If still the same, Turn off your phone, connect USB cable to phone, hold Vol down and connect the cable to computer. It should boot into bootloader now.
If it can not boot into bootloader still, the last is to try adb but that is a bit lengthy.
In bootloader mode, it will be written on phone screen in red whether phone is locked, unlocked or relocked.
Wipe does not effect bootloader status so it's still unlocked imo.
muradulislam said:
If still the same, Turn off your phone, connect USB cable to phone, hold Vol down and connect the cable to computer. It should boot into bootloader now.
Click to expand...
Click to collapse
After this, I got this text on my screen:
FASTBOOT&RESCUE MODE
Please connect usb cable to your computer and open hisuite
Click to expand...
Click to collapse
Ceranzuo said:
After this, I got this text on my screen:
FASTBOOT&RESCUE MODE
Please connect usb cable to your computer and open hisuite
Click to expand...
Click to collapse
It did not say anything about phone unlocked in red?
muradulislam said:
It did not say anything about phone unlocked in red?
Click to expand...
Click to collapse
Nope. Maybe I was wrong and I have never unlocked it? I don't remember, but I did something when I was upgrading my phone to Android 4.4.2
Ceranzuo said:
Nope. Maybe I was wrong and I have never unlocked it? I don't remember, but I did something when I was upgrading my phone to Android 4.4.2
Click to expand...
Click to collapse
At least it should say, phone locked. Saying nothing is a phenomenon i never heard before but I usually go for newer versions. May be that's the case.
Anyways use adb to fire this command
Fastboot OEM device-info
To be sure if its locked or not.
To setup adb, download and install latest Android SDK, run the program and only download platform-tools.
Your phone is international variant and it came with locked bootloader, I am sure sp tools unlocked it coz otherwise CWM could not be flashed.
Right click platform-tools folder and select run command prompt window here and type the above command
If the bootloader is unlocked (it will tell you if it is), copy the twrp image to platform-tools folder and rename it to twrp.img and fire this command
Fastboot flash recovery twrp.img
And try to reboot into recovery after disconnecting from pc and simultaneously holding power+ Vol up.
edit: nevermind, i forghot about something...
muradulislam said:
If the bootloader is unlocked (it will tell you if it is), copy the twrp image to platform-tools folder and rename it to twrp.img and fire this command
Fastboot flash recovery twrp.img
Click to expand...
Click to collapse
Should I do this when my phone is switched off?
Ceranzuo said:
Should I do this when my phone is connected to pc or not? Switched off?
Click to expand...
Click to collapse
When your phone is connected to your pc in fastboot mode.
Lemme know how did it go, will reply back in the morning. Hope everything works fine for you.
Sent from my PLK-L01 using XDA Labs
muradulislam said:
When your phone is connected to your pc in fastboot mode.
Sent from my PLK-L01 using XDA Labs
Click to expand...
Click to collapse
Ok, after I typed this command, there appeared this message in window:
<waiting for any device>
Click to expand...
Click to collapse
after this I reboot into recovery mode, but there is still CWM, not TWRP
Ceranzuo said:
Ok, after I typed this command, there appeared this message in window:
<waiting for any device>
after this I reboot into recovery mode, but there is still CWM, not TWRP
Click to expand...
Click to collapse
You dont have your phone drivers installed. Google Huawei USB drivers and install them or use hisuite to install drivers for your phone.
After driver installation, do the same process again.
My bad. I assumed you would have drivers already installed
Sent from my PLK-L01 using XDA Labs
muradulislam said:
You dont have your phone drivers installed. Google Huawei USB drivers and install them or use hisuite to install drivers for your phone.
After driver installation, do the same process again.
My bad. I assumed you would have drivers already installed
Sent from my PLK-L01 using XDA Labs
Click to expand...
Click to collapse
I have already installed many drivers from different sites. I will try with hisuite
Ceranzuo said:
I have already installed many drivers from different sites. I will try with hisuite
Click to expand...
Click to collapse
Hisuite is the best option. Even if that does not work (there is a chance of that), Google Kouch's universal drivers and install those.
May have to manually install dribers if nothing works.
Lemme know how did it go. Will get back to you in the morning if nobody else came along (but someone surely will before that).
Have a nice day/night depending on your time zone
Sent from my PLK-L01 using XDA Labs
---------- Post added at 07:41 PM ---------- Previous post was at 07:31 PM ----------
Lemme get my teacher for you
@DigiGoon
Sent from my PLK-L01 using XDA Labs
I installed Hisuite and connected my phone. Windows have downloaded drivers automatically. And still the same...
But I forgot to tell you that when I connecting my switched off phone, my pc says "USB Device Not Recognized" (or something like that, I dont have english version of windows). Everything is ok when my phone is switched on...
This phone is cursed. I try to give up and stay on my current ROM, so I installed Nova Launcher, but setting it as default doesn't work :/
Thanks for trying to help me anyway.
Ceranzuo said:
I installed Hisuite and connected my phone. Windows have downloaded drivers automatically. And still the same...
But I forgot to tell you that when I connecting my switched off phone, my pc says "USB Device Not Recognized" (or something like that, I dont have english version of windows). Everything is ok when my phone is switched on...
This phone is cursed. I try to give up and stay on my current ROM, so I installed Nova Launcher, but setting it as default doesn't work :/
Thanks for trying to help me anyway.
Click to expand...
Click to collapse
I was awake just for your post. I think I got the problem. You need fastboot drivers imo but I would have to read a bit before I can suggest how to go about it.
Am busy tomorrow but will try to get back to you in the evening (GMT+5 time zone).
Can never be 100% sure but still I am confident, your problem has a solution. Just bear with me a day or two
Sent from my PLK-L01 using XDA Labs
Ceranzuo said:
I installed Hisuite and connected my phone. Windows have downloaded drivers automatically. And still the same...
But I forgot to tell you that when I connecting my switched off phone, my pc says "USB Device Not Recognized" (or something like that, I dont have english version of windows). Everything is ok when my phone is switched on...
This phone is cursed. I try to give up and stay on my current ROM, so I installed Nova Launcher, but setting it as default doesn't work :/
Thanks for trying to help me anyway.
Click to expand...
Click to collapse
Boot into recovery mode, no matter on which recovery are you on, and execute this command:
Code:
adb devices
And see the output, if it says something like:
Code:
**some_number** recovery
then it means there is no problem in the detection of your device by PC, if it does not, then check if the micro USB socket in the device is in good condition.
And I must ask: Are you able to do any operations on device via PC after connecting it?
DigiGoon said:
Boot into recovery mode, no matter on which recovery are you on, and execute this command:
Code:
adb devices
And see the output, if it says something like:
Code:
**some_number** recovery
then it means there is no problem in the detection of your device by PC, if it does not, then check if the micro USB socket in the device is in good condition.
Click to expand...
Click to collapse
I did it and it says some number and recovery
DigiGoon said:
And I must ask: Are you able to do any operations on device via PC after connecting it?
Click to expand...
Click to collapse
In "usb storage media" or something like that? Yes, I do.
Ceranzuo said:
I did it and it says some number and recovery
Click to expand...
Click to collapse
Okay, then it means that there is no problem in the connection. You are using SP Flash tool in which mode?
Sent from my PLK-L01 using Tapatalk

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