OK guys,
I just had my "faulty" Diamond replaced - it wasn't ringing on calls, but all other sounds were OK. This is not the same issue that people have had with SMS notifications etc etc.
Basically only a hard reset cured the issue, but it came back after a few days.
Since using the new one I think I worked out what it could be, and it might be very embarassing.....part of it is to do with the stupid way HTC have implemented the volume behaviour in Touch Flo, and their philosophy of "why press the screen once when you can press it 3 or 4 times"! Dismissing email, missed call and SMS notifications from the Home screen anyone? - need I say more.
Anyway, the problem <I think> stems from the way they changed the volume feature. (and operator error).
In WM6.x native, if you turn the system volume off, then the ringer turns off - if you turn it up the ring stays off - BUT both volumes are seen on one screen. So it's obvious.
In Touch Flo there are 2 separate screens!! System Volume, then an Arrow left to "Ring Volume".
Anyone who has the apparent "no ringing" press the up or down volumne, then make sure you hit the arrow left for "Ring Volume".
My sample size is 1, so this maybe coincidental, but I hadn't realised it worked this way.
For those of you with the problem, please check the "Ring Volume" level and get back to us.
See the pic attached.....
Sorry to burst your bubble, but the 'no sound on calls' problem has been seen to happen when the system volume and ring volume have been at maximum. Indeed this has also been seen to happen on WM6.x native, where as you say, both levels are visible.
I was meaning the incoming calls do not ring at all- the sound when speaking still works.
Is that what you meant?
If yes then that's a pain - I was hoping it could be the end of my troubles!
This may or may not be relevant, but, I never change the volume (system or ringer - they're both set to max) and indeed I've even remapped the volume hardware buttons to other functions but on occasion I find that whilst my system volume remains on max my ringer volume has gone right down to zero.
It certainly wasn't me that did it - at least not directly through any positive action related to changing the volume anyway.
I cannot seem to reproduce this problem, and so for now it seems to occur randomly (of course I'm sure there is a definite trigger - I just haven't found it yet!).
Mathew
that is odd - whatever is causing it then, it might be ringer volume related...
This Has Solved The Problem On My Touch Diamond...will Probably Post In A Couple Of Days To Indicate Whether The Problem Has Returned...if You Don't Hear From Me In This Thread Again Then The Problem Can Been Seen As Solved For Good.
All The Best
Sid
no sound.
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
ahmarismail said:
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
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Click to collapse
Bad news mate. But that problem is slightly different to the topic - it's only the ring volume which doesn't work for me and certain other people.
All other sounds work just fine.
Phone not ringing, vibrating or flashing for incoming calls
I am also having the same problem with my Diamond. The phone is not ringing/lighting up/vibrating or anything when someone is calling me. I have tried calling my phone myself to just watch it remain black. I REALLY hope someone somewhere finds a solution to this problem, or I may just throw it against the wall
I also had the same problem with my Telus CDMA diamond - sound worked fine, then after a random amount of time after power off, there would be no sound - no ring, no mp3 audio, nothing. Sound would be restored after soft reset, but would again disappear sometime after being powered down. I tried everything to fix - reflashed various roms, SRS WOW driver, everything - no fix to be found. The only way I could prevent the sound from disappearing was to use the "not suspend power" option of S2U2 - sound was maintained but it sucked battery like crazy. So, I returned the phone for exchange - they exchanged no problem. I haven't had a problem since with the new phone.
Phone not ringing for incoming calls
I've had this problem twice in the last couple of days. After testing a few scenarios I have been able to reproduce this problem on my TD. Like other users, the problem that I was experiencing was that my TD would not ring upon an incoming call. It would flash the screen and show caller ID, but no sound. Ring volume and system volumes were both at max.
I have been using an alarm application, G-Alarm v0.6.4. This app was installed to the device memory. After setting a test alarm and cancelling it, I then called my TD and the problem was reproduced. Are any other TD owners with this bug also using G-Alarm? (I also found that the G-Alarm was not stopping by pressing "Stop", so thought it was a bit buggy.)
I could restore the phone ringer by opening Settings -> Sounds & Notifications -> Notifications. I found that my original ring tone for an incomming call had changed by itself. When I restored the ringer to my chosen ringtone, problem solved.
I uninstalled G-Alarm and so far so good.
I'm interested to see if any others with this problem are using G-Alarm or any other 3rd party alarm app.
Regards,
Paul
Paul, I also seemed to have run into the same issue with g-alarm. I say seem because although I did a hard reset the issue has persisted. The issue seems to frequently crop up when I switch sound profiles.
I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!
Perfect solution sickboy555 - I feel a right twit!!!!
no sound
So, for me, the Diamond is a dead brick - just good to look at, with no sound after 15 or even 10 minutes of standby.
can anyone just tell me if this type of a problem may be related to 1. Hardware, or 2. software.
I've given it to the shop from where i bought it from, but they keep on returning me the phone after a week to 10 days, telling that it's been fixed now. But the problem still persists, and I keep on giving them the brick back again and again.
Frustrated, i wonder if I can fix it myself, or just go to the shop, and throw it against the wall and count the pieces !!!!!!!!
fleabane said:
Perfect solution sickboy555 - I feel a right twit!!!!
Click to expand...
Click to collapse
glad to have helped!
I'm not sure if there is a real hardware issue as well. Are the others with the "same" problem sure they followed the guidance????
Hi Sickboy555,
yes I checked your advice but this wasn't the cause of the problem for me. As posted earlier, for me it was caused by my G-Alarm application. It's been over a month now since uninstalling G-Alarm and the problem hasn't returned since.
you are the man,thank you.
Thanks. My incoming ring tone problem has been solved.
er...sorry..wat is the solution again?? i dun really get it...
I've been having some volume issues since I got my Moto X. When I first got it, the touch sounds used to go extremely loud all of a sudden even though the [Music, video, games, & other media] volume wasn't at the max, I used to just adjust it and then it would go to the desired volume again. This was while on 4.2.2.
After I upgraded to 4.4, this stopped happening, but I started having another issue. When I answer a call, the [Music, video, games, & other media] volume goes down to the lowest position. After hanging up, it shows that it went back to it's original position but sometimes when I go to check, I find out that it's still at its lowest position and have to increase it manually.
Also, one time, the volume of the whole phone went extremely low even though all volumes were at their highest positions. I had to reboot the phone to get proper volume again.
Is anyone else having such issues?
Thanks
I have noticed recently that when I am connected to a Bluetooth speaker (I have seen this with my Jawbone Big JamBox, my Sony DT1300 Home Theater Amp, and my JayBird BlueBuds X) that the volume controls go completely crazy.
If I press volume down, on either the device or the phone (unified volume control) the volume goes down like normal.
If I press volume up, on either the device or the phone (unified volume control) the volume ALSO goes down. Watching the volume display on he phone as it happens reveals the volume slider stepping up one level, then slipping back down to a position slightly lower than it was initially. Repeated presses of volume up drive the volume down further to the point where sound becomes muted.
Since this is happening with three COMPLETELY different bluetooth devices (A desktop speaker, a headset, and a Home Theater System) and this is NOT happening when I connect using my Samsung Galaxy Tab Pro 10.1, I can only assume something on the Moto X is to blame.
Any ideas?
What version of Android on your tab?
Solutions Etcetera said:
What version of Android on your tab?
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4.4.2 Unrooted on Tab
4.4.0 Rooted on Moto X
jaredtritsch said:
4.4.2 Unrooted on Tab
4.4.0 Rooted on Moto X
Click to expand...
Click to collapse
This issue was introduced in 4.4 (an Android issue), and affected both my Moto X and my Nexus 4. 4.4.2 fixed it on the Nexus 4, but it seems a reasonable assumption that the Moto X is not using the exact same BT stack as the Nexus in 4.4.2. Frustrating!
Gotta love Android!
jaredtritsch said:
If I press volume up, on either the device or the phone (unified volume control) the volume ALSO goes down. Watching the volume display on he phone as it happens reveals the volume slider stepping up one level, then slipping back down to a position slightly lower than it was initially. Repeated presses of volume up drive the volume down further to the point where sound becomes muted.
Click to expand...
Click to collapse
Did you ever make any progress on figuring this out? I also have the Big Jambox and saw the crazy volume behavior, but dismissed it. Then, I got the Kinivo BTC450 and got something even weirder!!!
Starting from lowest bluetooth volume to highest (using buttons on the phone):
can't hear -> can't hear -> can almost hear -> almost there -> can't hear -> can almost hear -> almost there -> too loud -> too loud
The slider behaves normally, not jumping down when it should be going up; but the volume is all over the place. This behavior is present when pushing the volume up or down, unlike the Jambox issue on volume up. I haven't reached out to Motorola on this.
Persist+ works for me but I do not have all the gizmos
Ive noticed since I got my X on Monday that randomly my notification/ringer won't make any sounds. Even if I have it set to the loudest possible setting. When I choose the volume thru the volume buttons the sound when raising or lowering doesnt always work either. I have all the settings correct to make sounds. Could this be a Lollipop thing, or is it my X? Has anyone else had this happen?
Yeah, it's been happening with my device aswell.. no idea what could be the reason, either the Lollipop update or some conflicts with moto apps perhaps? Wish I could fix it.
Bumping this in case someone finds a solution!
I found that if I use the volume buttons to change volumes it goes silent. So I just adjust the volume in the settings/sound to change volume.
I've noticed that the volume takes a step down in certain apps and situations, for instance: whenever I get a notification from whatsapp with the screen both on/off, the volume is rock solid.. but whenever a notification comes through facebook messenger with screen off, the volume is ABSOLUTELY low; meanwhile, with the screen on the volume is fine with both of them. SMS, Youtube and Email notifications are fine aswell (for now).
EDIT: well, it happens randomly even when ringing from a phone call even after adjusting from the settings and not the volume rockers. Gosh, Moto should fix this one asap.
If we had a LED I wouldn't care. I have to keep turning my screen on to see if I have a text msg
i've been having issues with my phone recently. 2 seeming unlrelated problems
the volume rocker is borked. there's almost no tactile feedback to it, and its very unresponsive. when i press vol down, it pretty much turns the volume all the way down to the bottom even if i just try and tap it. and when i press up its very hard to get it to go up
the other problem is the voice control. it seems like the mic will randomly decide not to take any sound input. no one has complained that they can't hear me on phone calls, but when i try and set up voice commands or do voice texting, you can see on the screen that its not "hearing" anything.
anyone else having either of these problems?
btw, stock lollipop, not rooted