Error 920 on new unlocked moto x with att - Moto X Q&A

Anyone else have this issue with Google play, it downloads about 30 apps, then errors out, have tried all things I can think of. Including a reset.
Sent from my XT1053 using Tapatalk

I've had this issue on past phones. I assume you are restore all your apps from the play store.
I read on some forum to sign out of your Google account for a day and don't sign back in on anything. That includes your new phone or the Web.
I'm not sure if a full day is necessary, but that is what I read and what I did. Once I signed back in it loaded up no problem. It has something to do with your account clearing cache or something.
Good luck.
Sent from my XT1060

Any update on this? I'm getting the same thing - can't download any app from Google Play. Every one gives a 920 error.
Very disappointing ... curious how you solved this? I've tried clearing cache and factory reset, as well as removing and re-adding google account ...

Google Play Error 920 - New Moto X Unlocked
Same error 920 for me. Brand new Moto X, Unlocked, on T-Mobile.
Cleared cache, signed out of Google account, etc. to no avail. Any other suggestions?
gjh1978 said:
Anyone else have this issue with Google play, it downloads about 30 apps, then errors out, have tried all things I can think of. Including a reset.
Sent from my XT1053 using Tapatalk
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Related

Bizarre Market Issue

I'm having an issue where NO apps are being shown for my primary account in the My Apps part of the Market. Not even paid apps. If I search for them, they show up as installed/purchased, but nothing shows in My Apps.
I've tried the usual clear data/clear cache and reboot, and the download a free app and restart. I've also even wiped and returned to stock -- no dice. Has anyone else experienced this bizarre issue before?
I am having that issue to?
dacre said:
I'm having an issue where NO apps are being shown for my primary account in the My Apps part of the Market. Not even paid apps. If I search for them, they show up as installed/purchased, but nothing shows in My Apps.
I've tried the usual clear data/clear cache and reboot, and the download a free app and restart. I've also even wiped and returned to stock -- no dice. Has anyone else experienced this bizarre issue before?
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Clear data/cache, reboot.
I experienced this same thing and finally realized that you can switch accounts on the market and for some reason it decided to start defaulting to another of my google accounts that I have connected to this device (but not set as the primary). This actually has persisted and I have been too lazy to look into it, I just open up market and change it to my primary account every few days to get updates....however, I have noticed that I accidentally downloaded some apps into one of the other accounts which means I have to be on that one to update it unless I uninstall and reinstall under the correct one.
Sent from my DROID BIONIC using XDA App
Yeah, as I said in my OP I've already done the data/cache and reboot.
And yeah, I know about the accounts thing...weirdly, a few apps show for my other two accounts, but nothing at all whatsoever for my primary account which should have 100+ apps.
I can't seem to find anyone else having this problem. Weirdly again, even if I download an app using my primary account, it still shows nothing in My Apps for it.
I've got the same problem going to try removing account to resyce right now.
Sent from my DROID BIONIC using XDA App
Ya, I have that retarded prob too. I even updated market from aptoide. I'm on 5.5.893. Gonna update to 5.7.893 pretty soon, see if that fixes it. In the meantime try appbrain for updates.
B¡*n¡© Un£3AsH3d 2.1
Same issue here - still no solution.
Looks like google is aware:
Applications missing from "My Apps"
We're aware of reports from some users that several applications are missing under "My Apps" on their devices, and we're currently looking into the issue.
Having this issue? Reported.
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dacre said:
I'm having an issue where NO apps are being shown for my primary account in the My Apps part of the Market. Not even paid apps. If I search for them, they show up as installed/purchased, but nothing shows in My Apps.
I've tried the usual clear data/clear cache and reboot, and the download a free app and restart. I've also even wiped and returned to stock -- no dice. Has anyone else experienced this bizarre issue before?
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Click to collapse
Not really bizarre, just a bug. I posted onseveral forums about this. This is a androud market place bug. You can find it posted over on Google.com in their support forums for android marketplace. Was posted originally posted on 9/13 I believe, with no fix yet. Its not limited to Bionic, virtually all new phones now see it. They have tried 2 marhetplace updates so far with no fix.
Some people report no problems ...but most posters report some kind of issue. For me, all purchased apps are visible, as are all preinstalled apps. No free apps show up.
Check out the threads over there. The fantastic Google support will dazzle you.
weird!! Hope you find a solution
Have same problem already posted on the fourm
Sent from my DROID BIONIC using xda premium
The only solution I found was to wipe data, then re-add my Google accounts but I made a different account my primary. It doesn't matter which is primary anymore since the Market now allows you to select.
dacre said:
The only solution I found was to wipe data, then re-add my Google accounts but I made a different account my primary. It doesn't matter which is primary anymore since the Market now allows you to select.
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As I mentioned earlier, Google mentions this as an issue with marketplace. It was reported on 9/13 on the Google site. I 'assumed ' it was all phones.
Earlier today I setup my LG G2x andHTC G2. Both restored all apps, including paid and free apps. I FR my Bionic, and free apps were not setup. Paid apps were displayed but not installed.
Clear cache and reboot does not resolve this.
So, either something is going on with the market, and/or the Bionic.
Got the same issue.
Temporary solution - restore from TB. Works for a while then it reverts back to "no show"
Did anyone try the new marker version 3.3.12 to resolve this?
http://forum.xda-developers.com/showthread.php?t=1328869
roadczar said:
Did anyone try the new marker version 3.3.12 to resolve this?
http://forum.xda-developers.com/showthread.php?t=1328869
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i have and same isue. i just got a new bionic out of the box and it had the same problem.
Updated still have the same problem with 3.3.12 same with 3.3.11 as will
Sent from my DROID BIONIC using xda premium

[Q] Google play music

So I made a booboo... I tried to set up a subscription using "bill to account" while connected to WiFi. Of course it errors out but unlike buying an app in the play store this one keeps the error. It will only give me debit or credit option with a message at the top pretty much saying billing to the account was not allowed. I've tried uninstalling the app and wiping cache but when reinstalling the app it gives same code. Any help would be great...
When I set up a new gmail account the option is there but not with current one. Is there a way to wipe all saved settings from her gmail account. Maybe that might help.
Stupid stupid stupid Google. For anyone else. If you want Google play all access don't try to add it to your account while connected to WiFi
Sent from my HTCONE using Tapatalk 2
Try clearing the cache or even data for the play store.
x714x said:
Try clearing the cache or even data for the play store.
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I did.. and like I said I've even gone as far and uninstalling the app
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tsdeaton said:
I did.. and like I said I've even gone as far and uninstalling the app
Sent from my HTCONE using Tapatalk 2
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Stupid as it is, that definitely doesn't always clear relevant settings. I have no idea why (other than sloppy uninstallation routines), but it really doesn't. Has billing to your account worked elsewhere recently/how long has it been since this started? It might be a server-side issue.
Rirere said:
Stupid as it is, that definitely doesn't always clear relevant settings. I have no idea why (other than sloppy uninstallation routines), but it really doesn't. Has billing to your account worked elsewhere recently/how long has it been since this started? It might be a server-side issue.
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I've been able to apply this setting on several phones. Before and after. 2 just today. But with the others it was done through sprints network not WiFi. This was done through WiFi and got stuck. Now I can't get it to reset so I can setting up the subscription properly. I got in contact with Google and all they can tell me is if I'm trying to apply something to a bill I have to use the carrier data not WiFi. And if I accidentally use WiFi and it fails to just back out, disconnect WiFi and enable carrier data and retry. But Google play music is the only service outside of the play store that uses these same methods but can not be undone as instructed. I told them that and I have not gotten a response yet and it's been several days.
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Play Store Error

I have searched and called high and low all over Google and talked to reps. Can't seem to kick this Error Code 403. It is only the paid apps that won't download. Tried all sorts of methods of clearing cache to play store, Google services, Google framework, Uninstall updates, Factory resets, Removing accounts and re adding. Clearing cache in recovery. All with restarting before attempting a redownload on both WiFi and mobile networks. Please someone help. Out of the box it does this to me and it sucks.
Sent from my SAMSUNG-SM-G900A using Tapatalk
Anybody? I could really use some help with this one. Anybody experiencing this issue?
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rbedell said:
Anybody? I could really use some help with this one. Anybody experiencing this issue?
Sent from my SAMSUNG-SM-G900A using Tapatalk
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Had very similar happen with my Mega right out of the box. Not even the techs coukd figure it out.
I went into app manager and force closed app first, then cleared its data and cache.
Go back out and started up play store like normal. Cant remember if I got error first time, but okayed it and started it again. Then it loaded in and havent had issue since
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
Update the latest version of play store.
Did you have multiple Google accounts on your last phone? Make sure you are downloading the app with the same account that you originally made the purchase with. I had multiple accounts on my S3, then when I got my S5 I only put one of the accounts back on and was getting this error for a few apps even though GPlay said "purchased". You might also want to check that the date and time on the phone are correct.
TDizzle329 said:
Did you have multiple Google accounts on your last phone? Make sure you are downloading the app with the same account that you originally made the purchase with. I had multiple accounts on my S3, then when I got my S5 I only put one of the accounts back on and was getting this error for a few apps even though GPlay said "purchased". You might also want to check that the date and time on the phone are correct.
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You were absolutely correct. For some reason some of my purchased apps were showing on the wrong account under the all section. It went away after wiping and being careful which account I downloaded from. Thanks for the help guys.
Sent from my SAMSUNG-SM-G900A using Tapatalk
Just use only one account in play store. don't do multiple.

[Q] google play store/ google play services "glitched" please help.

Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
lakcore said:
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
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Are you on a stock system? Or did you flash a system image with Mofo?
Harry44 said:
Are you on a stock system? Or did you flash a system image with Mofo?
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I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
lakcore said:
I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
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I would restore back to stock and see if the problem persists. If it is solved then at that point re-root with Mofo. If it does not fix itself bring the device to Verizon and they will factory reset it then realize thats not the problem. At which point they will replace the device for free.

Google play store

Is there any issue with it. I'm using stock note 8 and when I try download or update an app it takes long time. Any ideas. Thanks for your help
Can anyone help
Mohanned85 said:
Can anyone help
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Your issues with Play store, reminds me of 2 x similar incidents, i had with my old Note devices.
Think it was Note 3 and my Note 4. Not sure.
Unfortunately It was a few years back!
eg.
When i tried to download, an apps update etc and
app size was eg 2mb or 5 mb.. etc I struggled to download.Very frustrating!
Eventually after a week or 2, maybe 3.
i was able to pinpoint
the the "suspect"
(Unfortunately i cannot remember clearly ,
but it was either, that i had sideloaded
wrong updated version of Play services apk
(Cleaning Play services cache did not help.)
or it was an Xposed /Xposed model.
(So phone was also rooted)
Anyway ,
i then decided to factory reset and Playstore
was working fine again.
Bottom line is
you can either look for the "suspect"?
causing this.
( I know there was a few threads about similar issues with Playstore, on XDA... way back then ! )
or save yourself from the frustration it's causing?
and try a "clean" Factory reset.!
Good luck
Have you tried cleaing the cache data in the internal storage? That usually helps with this sorta issue.
Tried that not working in either what you said
Mohanned85 said:
Is there any issue with it. I'm using stock note 8 and when I try download or update an app it takes long time. Any ideas. Thanks for your help
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Is it on wifi or data?
Reset router modem.
Do other apps lag like YouTube or Netflix.
Download speed bad in your area.
Uninstall GP updates and try to reinstall them or apk from web.
Is updating apps through wifi only ?
Clear out all pending updates and restart device.
Do you have another device or friends to see if it's the same problem on theirs too for your region.
Try a different proxy.
Just throwing some ideas around!!
Go into your Google settings and see if you have it to update using wifi only I personally always turn auto updates off.. I had this problem with my Note 8 when I 1st got it. How I fixed it was I went into settings and went to apps and cleared the cache and data on Google play services and playstore and foreclosed them and then went to accounts and removed my Google account and restarted my phone.. when my phone rebooted I went to the playstore and had to login fresh again and that fixed the problem.
I fixed it by factory resetting phone. Thankfully I backed it all up

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