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hey guys,
i appear once again in need of help.
long story short, ran the RUU, phone proceeded to shut down,
never powered back up.
now i can't get it into bootloader,
although it is in QHSUSB_DLOAD mode.
Just asking if there is an unbricking project for this phone?
and is it worth sending this phone to HTC for repairs?
This phone is also suspected to have a dying/dead internal memory.
Cheers guys!
EDIT: did at least 20 battery pulls and it will not show charging light when plugged into wall.
spazzy1912 said:
hey guys,
i appear once again in need of help.
long story short, ran the RUU, phone proceeded to shut down,
never powered back up.
now i can't get it into bootloader,
although it is in QHSUSB_DLOAD mode.
Just asking if there is an unbricking project for this phone?
and is it worth sending this phone to HTC for repairs?
This phone is also suspected to have a dying/dead internal memory.
Cheers guys!
EDIT: did at least 20 battery pulls and it will not show charging light when plugged into wall.
Click to expand...
Click to collapse
Dying/dead internal memory? Mobo replacement would do the trick. And nothing else.
Adiost said:
Dying/dead internal memory? Mobo replacement would do the trick. And nothing else.
Click to expand...
Click to collapse
how much you reckon htc would charge? im getting my xperia z in about 2 weeks, just thinking if i should get this repaired so i can have it as a backup
spazzy1912 said:
how much you reckon htc would charge? im getting my xperia z in about 2 weeks, just thinking if i should get this repaired so i can have it as a backup
Click to expand...
Click to collapse
I did a really quick search of HTC Motherboard replacement and it would cost over a $100 USD. In my opinion its not worth it unless you are gonna be using ure HTC Incredible S after you receive the Xperia Z. My recommendation would be to wait for those 2 weeks for the Xperia Z
Sorry but the rc's also said your motherboard is gone
Time for a HTC one
Sent from my HTC Incredible S using xda app-developers app
markj338 said:
Sorry but the rc's also said your motherboard is gone
Time for a HTC one
Sent from my HTC Incredible S using xda app-developers app
Click to expand...
Click to collapse
rc? recognized contributors?
and aw fug. already pre ordered my xperia z lol.
i guess i will go ebay hunting for some cheap 100 dollar phones.
because knowing me, i will brick my xperia z one point in time and i will need a back up phone.
Thank you for your contribution!
spazzy1912 said:
rc? recognized contributors?
and aw fug. already pre ordered my xperia z lol.
i guess i will go ebay hunting for some cheap 100 dollar phones.
because knowing me, i will brick my xperia z one point in time and i will need a back up phone.
Thank you for your contribution!
Click to expand...
Click to collapse
Yep
That's what I initially thought. If you goodle the error you'll find a whole bunch of threads where they've given up
Sorry
But buy a HTC one instead
Sent from my HTC Incredible S using xda app-developers app
markj338 said:
Yep
That's what I initially thought. If you goodle the error you'll find a whole bunch of threads where they've given up
Sorry
But buy a HTC one instead
Sent from my HTC Incredible S using xda app-developers app
Click to expand...
Click to collapse
ahh
But but but but locked bootloaders D:
and it will probably be 900+ dollars in australia lol
spazzy1912 said:
ahh
But but but but locked bootloaders D:
and it will probably be 900+ dollars in australia lol
Click to expand...
Click to collapse
True, I'm hoping for
a) s off and
B) it becomes available on my plan
Sent from my HTC Incredible S using xda app-developers app
markj338 said:
True, I'm hoping for
a) s off and
B) it becomes available on my plan
Sent from my HTC Incredible S using xda app-developers app
Click to expand...
Click to collapse
knowing my luck, it will brick as soon as i S-Off it lol
Got my new one replacement from 3 yesterday and most of the handset is perfect
I can see a little defection on the plastic between the glass and the body but my wife says she cant see it , but I know its there so it will bug me
however ive just been checking light bleed and my screen at the top isn't fully sealed
Do I reject the handset and get another replacement ?
Get that **** replaced, you have 2 years to live with that phone, and it doesn't cost you anything to get it replaced.
Sent from my HTC One using xda app-developers app
Jme369 said:
Get that **** replaced, you have 2 years to live with that phone, and it doesn't cost you anything to get it replaced.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Just speaking to 3 ... they can replace again - my thoughts entirely .... should be perfect but it isn't
annoying thing the fault I had before is not apparent on this handset grrrrr
Am also with three, received my second handset yesterday and have a third one coming Monday, which they assure me will be inspected before it leaves them.
Sent from my HTC One using xda app-developers app
Jme369 said:
Am also with three, received my second handset yesterday and have a third one coming Monday, which they assure me will be inspected before it leaves them.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
third handset en route to me also will be with me on Tuesday .. not good is it if this third handset has faults
im swapping to the s4 which pains me
hopefully the 3rd handset will come from the new batch - what was the fault with yours ?
fingers x for you - let me know how you go on
Can you guys post the first half of your serial numbers to check what batch these replacements are coming from?
They also said that I can keep getting the phone replaced if it's faulty as long as next time I don't connect the phone to wifi/the network next time, as it's still 'new' in their books if you do that.
Sent from my HTC One using xda app-developers app
---------- Post added at 10:08 AM ---------- Previous post was at 10:06 AM ----------
First had hissing behind the audio, this one has gaps/overhangs, as well as the audio issue. Serial is HT33JW, so 18th of march in Taiwan.
Sent from my HTC One using xda app-developers app
giorgoxxi said:
Can you guys post the first half of your serial numbers to check what batch these replacements are coming from?
Click to expand...
Click to collapse
HT338W what ever that means
3 cant stop you connecting to the internet , if a handset is faulty its faulty - what happens if you connect it and then find
the microphone doesn't work ?
You're right, they still have to replace it of course, but they're easier to deal with if you don't connect it to stuff. Personally I don't have problems with them replacing it but others have had issues with them giving them more than 1 replacement.
Sent from my HTC One using xda app-developers app
Jme369 said:
You're right, they still have to replace it of course, but they're easier to deal with if you don't connect it to stuff. Personally I don't have problems with them replacing it but others have had issues with them giving them more than 1 replacement.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Ill completely check my handset then before connecting
I usually buy unlocked handsets but as said have always been with 3
this is the first handset from 3 for some time - bit unusual 3 faulty handsets
I was being picky with the small issue with the plastic round the glass but wont put up with glaring light from the top !
If my serial is HT338W (which was the same as my first handset)
which batch does it come from ?
Is it the same as yours ?
That's the 8th of march I think, same factory. Could you check the audio if you have time please? Connect some headphones, turn the volume down to the lowest on a quiet song, is there any background noise, a hissing noise?
Sent from my HTC One using xda app-developers app
The batch from 8th of March from either factory (HT or FA) seems to be the one causing problems. I am due a replacement, hope I get a later batch. If the serial number is printed on the box, I will check first before unwrapping the replacement.
Jme369 said:
That's the 8th of march I think, same factory. Could you check the audio if you have time please? Connect some headphones, turn the volume down to the lowest on a quiet song, is there any background noise, a hissing noise?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
course ill have a look for you when I come home
if my next one is the same start of serial its going back without even opening it
I think in the countries where HTC One has already released, getting a replacement doesn't necessarily mean that you'll get a good one because you are getting from same batches again.
I'm hoping us getting a month late will help about those kinda problems.
Just spoke to 3 to ask them to check the handset before it is dispatched they advised they can't open the box
I asked them to check the serial number again they can't do this
Pot luck also 3 handsets is max if next one is faulty they well have to collect the handset asks check it before any more replacements
Fingers x next one is fine or I'll be less than impressed
Sent from my HTC One using xda premium
Weird thing about the handset I've got at moment till I get my 3rd replacement the heat is a lot higher .. I've been surfing for a bit and it's hot to touch didn't notice that on my first weird
Sent from my HTC One using xda premium
How strange, any new apps? If the third phone is no good I think I'll wait for the s4, which would be a real shame.
Sent from my HTC One using xda app-developers app
None that I can think of it's cooled down again
Not sure how it goes when I've took out a new 3 contact and paid my old off can I don't delay my contact if the handset isn't for for purpose ?
Sent from my HTC One using xda premium
If you don't connect the phone to either their network or wifi then you have a 14 day cooling off period, when you can cancel your contract. Not sure how it works with paying off your old one. They offered me different handsets over the phone, they might try to charge a couple of quid extra for the s4 but I doubt it will be a problem
Sent from my HTC One using xda app-developers app
Alas I'm over 14,days and connected my first handset to the network so I'm stuck with contact which isn't a problem as I make good use of the internet and get good coverage with them (I took me contact our and paid my old one of)
Would have to use not fit for purpose but I'm hoping the 3rd is ok
Sent from my HTC One using xda premium
Does anyone have their screen slightly lifted from one side? It's like the adhesive is missing resulting in the screen lifting just from that part bending the glass abit. I just noticed after my hand sliding off the screen I can feel that it's been lifted. Will this be considered a manufacturer defect allowing me to swap the phone for free? Also how exactly does this work? Do I just show up with the phone and they swap the phone or do I have to take everything such as the box? I already took precautions and locked the bootload and ruu
Sent from my HTCONE using xda pemium
If the screen is undeniably raised I don't see why sprint won't help u out ...take it to a corp store that has tech support.either way u have a year manufacter warranty
Sent from my HTCONE using xda app-developers app
marksedge said:
If the screen is undeniably raised I don't see why sprint won't help u out ...take it to a corp store that has tech support.either way u have a year manufacter warranty
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
It's not raise a lot but it's best to fix things early before they get worse. It's to the point where if u push on it u can feel the screen sink abit. I also got that red noise issue
Give them a call ..hopefully you'll get a good rep that will leave notes on your account for repair or replace at your local pub (sprint ) ....haha yeah ..what's this red noise issue ?
Sent from my HTCONE using xda app-developers app
marksedge said:
Give them a call ..hopefully you'll get a good rep that will leave notes on your account for repair or replace at your local pub (sprint ) ....haha yeah ..what's this red noise issue ?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
When taking pictures in lowish light u get red noise on the image. If u cover the camera u get a red screen instead of black
Crap that's an issue ...geez great I get that too ..golly ..wow is me ...Christ ....shenanigans...baloney
Sent from my HTCONE using xda app-developers app
Here's a comparison between a defective and a good one
http://forum.xda-developers.com/showpost.php?p=43265994&postcount=89
luigi311 said:
Here's a comparison between a defective and a good one
http://forum.xda-developers.com/showpost.php?p=43265994&postcount=89
Click to expand...
Click to collapse
Hey thanks for that ...I was actually holding out on rooting and what not just so I can see if I got a faulty device and don't wanna go thru the bother of unrooting ...sounds like I need to take my own advice huh ...haha . Damn
Sent from my HTCONE using xda app-developers app
marksedge said:
Hey thanks for that ...I was actually holding out on rooting and what not just so I can see if I got a faulty device and don't wanna go thru the bother of unrooting ...sounds like I need to take my own advice huh ...haha . Damn
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
So I just went in and they said they refused to help me because my phone was purchased through best buy. I guess I have to send it to HTC and see if they will fix it since I've unlocked although I wouldn't see y that would be an issue. Also tried bestbuy and they were no help since I was past the 15 days and I had no issurance. Time to see how it works with HTC
luigi311 said:
So I just went in and they said they refused to help me because my phone was purchased through best buy. I guess I have to send it to HTC and see if they will fix it since I've unlocked although I wouldn't see y that would be an issue. Also tried bestbuy and they were no help since I was past the 15 days and I had no issurance. Time to see how it works with HTC
Click to expand...
Click to collapse
as long as the device is active on your account, sprint should help you.. Sounds like you got a bad store/employee
luigi311 said:
So I just went in and they said they refused to help me because my phone was purchased through best buy. I guess I have to send it to HTC and see if they will fix it since I've unlocked although I wouldn't see y that would be an issue. Also tried bestbuy and they were no help since I was past the 15 days and I had no issurance. Time to see how it works with HTC
Click to expand...
Click to collapse
If you are within 14 days of original purchase, you are entitled to have your defective phone replaced with a NEW phone. If that is the case, that may be why they are "refusing" to help you, just poorly explained. However, if you are outside of that 14 day window, any Sprint corporate service center or ASC (authorized service center) should be able to help you with your issue, although some techs who are on a limited exchange budget may argue that your issue does not affect device functionality and therefore not qualify for an exchange. Not necessarily my opinion, just throwing that out there as a possibility.
As far as coverage and costs if you are outside of 14 day window:
If you have Best Buy insurance, go through Best Buy for a free replacement.
If you have TEP/ESRP, go through any Sprint service and repair location for a free replacement.
If you only have the manufacturer warranty, you can go through HTC for free replacement (could take up to two weeks and you might have to pay for shipping) or go through Sprint for a fee.
It's a known issue. People were posting about the raised screen when the phone first came out. Like someone said, try a different tech/store. I have argued till I was blue in the face over the phone about stuff, hung up got a different employee and had the next one give me zero problems.
Sent from my HTCONE using xda app-developers app
Gave HTC a call they set it up and everything but turns out ups closes early during summer so I didn't have time to ship it and now I can't ship it since I'm taking off to school in a week
Sent from my HTCONE using xda premium
night,, i had my htc one bricked after flashing "ELEGEN***" custom rom, before i flash this customrom, usually i can flash another custom rom like (MAXI**SHD, VI**RROM, etc) and it works on everyday use. after flashing this rom, i can go to inside, after a few minutes my phone hanging/stuck, and i immedietely turn it off by pushing the power button for 5 sec. when i want to turn it on again, my htc one wont boot, then i try go to bootloader by pressing the power button and volume down, but that no works, it doesnt want to boot at all. then i try to connect to charger, but the led notification charging doesnt appear, and when i connect it to my pc, it just appear a driver notification that named "QHSUSB_DLOAD". btw please help meeeee... T_T does anyone have a solution??? helpppp T_T
Its Dead.
Here you go try this
http://forum.xda-developers.com/showthread.php?t=2446385
Sent from my HTC One using xda app-developers app
IINexusII said:
Its Dead.
Click to expand...
Click to collapse
does there is no solution? T_T
offwiththeface said:
Here you go try this
http://forum.xda-developers.com/show....php?t=2446385
Sent from my HTC One using xda app-developers app
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
which should i try? put it on charge for a few days or "try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light..." ? ._. i thinking to send it to HTC, but i still confused how to explain my htc one problem, does it really will cost for this kind of repair?
Try both maybe holding it u dear the light method first then try charging for a few days
Sent from my HTC One using xda app-developers app
ha.. what happened?,. i think your not doing anything wrong,. i also do that kind of flashing but i never went to brick
offwiththeface said:
Try both maybe holding it u dear the light method first then try charging for a few days
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
btw whats the meaning of "...holding the proximity sensor directly under a very bright light"? does i need to do that by holding the 2 circles at the left corner and do this under very bright light like under brightly sun? ._. sorry, i dont really perfect in english, hehe
QHSUSB_DLOAD is Qualcomm High Speed USB Download mode. It is how HTC puts software onto the phone. A few phones have came back from in with no explanation as to why, but most are hard bricked. There is no know fix other than sending it to HTC. They will replace the phones main board and reflash it. It is not a warranty repair, so you'll have to pay for it.
Sent from my HTC One using XDA Premium 4 mobile app
CoryTallman said:
QHSUSB_DLOAD is Qualcomm High Speed USB Download mode. It is how HTC puts software onto the phone. A few phones have came back from in with no explanation as to why, but most are hard bricked. There is no know fix other than sending it to HTC. They will replace the phones main board and reflash it. It is not a warranty repair, so you'll have to pay for it.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
btw if i send it to HTC for repair how many it will cost? hmm, i just thinking, about giving another explanation to htc when i send it to him, if i say "it has bricked after a few minutes since i update from 4.2.1 to 4.2.2" does htc will trust that? if htc doesnt trust that, how htc know if my phone already unlocked and tampered? because the phone doesnt want to boot at all ._.
its hosed
andrizmitnick said:
btw if i send it to HTC for repair how many it will cost? hmm, i just thinking, about giving another explanation to htc when i send it to him, if i say "it has bricked after a few minutes since i update from 4.2.1 to 4.2.2" does htc will trust that? if htc doesnt trust that, how htc know if my phone already unlocked and tampered? because the phone doesnt want to boot at all ._.
Click to expand...
Click to collapse
There is a reason every developer includes a disclaimer with their software. You chose to unlock the bootloader, you chose to run modified software, and now it falls on you to accept responsibility for a bricked device. HTC may fall for that line, but I doubt it. The 4.2.2 updates been out for a while now and there have been no reports of it bricking phones, where as several devices running custom roms have had this happen. More than likely HTC will see through the bull**** story. But who am I to be your moral compass? Go ahead and give it a try. Let us know how it goes.
Sent from my HTC One using XDA Premium 4 mobile app
CheesyNutz said:
its hosed
Click to expand...
Click to collapse
"its hosed" ? what it's mean? ._.
CoryTallman said:
There is a reason every developer includes a disclaimer with their software. You chose to unlock the bootloader, you chose to run modified software, and now it falls on you to accept responsibility for a bricked device. HTC may fall for that line, but I doubt it. The 4.2.2 updates been out for a while now and there have been no reports of it bricking phones, where as several devices running custom roms have had this happen. More than likely HTC will see through the bull**** story. But who am I to be your moral compass? Go ahead and give it a try. Let us know how it goes.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i think i wanna to try that, because if the repair cost over $50, i think i will be really confused to consider repair it nor not. btw if i buy JTAG, how much JTAG and other thing i need for it will be cost?
oh, btw if i send it to HTC and give a bull*** story, and he's not believe in that, then i need to cost for the repair, probably how much it will cost for the repair?
andrizmitnick said:
"its hosed" ? what it's mean? ._.
i think i wanna to try that, because if the repair cost over $50, i think i will be really confused to consider repair it nor not. btw if i buy JTAG, how much JTAG and other thing i need for it will be cost?
oh, btw if i send it to HTC and give a bull*** story, and he's not believe in that, then i need to cost for the repair, probably how much it will cost for the repair?
Click to expand...
Click to collapse
I've heard different reports of the cost, but its always over $200 US.
I wouldn't recommend JTAG on the One. The body is almost impossible to get apart without damaging it.
Sent from my HTC One using XDA Premium 4 mobile app
CoryTallman said:
I've heard different reports of the cost, but its always over $200 US.
I wouldn't recommend JTAG on the One. The body is almost impossible to get apart without damaging it.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
what??? T_T $200 US ? how can that be so expensive? T_T
andrizmitnick said:
what??? T_T $200 US ? how can that be so expensive? T_T
Click to expand...
Click to collapse
The phone retails for what? $600? $800?
$200 to bring it back from a hard brick is not surprising, especially since HTC seems to be the only ones capable of this....
Sent from my HTC One using XDA Premium 4 mobile app
CoryTallman said:
The phone retails for what? $600? $800?
$200 to bring it back from a hard brick is not surprising, especially since HTC seems to be the only ones capable of this....
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
hmm,, does the htc cost that for replacing some part of the phone? like PCB or maybe something like that? ._. i just an shs student, need to think again for that cost, and i just have $400 in my pocket
btw just an example, if i explaining some bull**** story to HTC, and make my htc one granted, how do u think i goes? does HTC will noticed that the phone is already unlocked and tampered? ._.
andrizmitnick said:
hmm,, does the htc cost that for replacing some part of the phone? like PCB or maybe something like that? ._. i just an shs student, need to think again for that cost, and i just have $400 in my pocket
btw just an example, if i explaining some bull**** story to HTC, and make my htc one granted, how do u think i goes? does HTC will noticed that the phone is already unlocked and tampered? ._.
Click to expand...
Click to collapse
I have no idea, luckily I've never had to send a phone to HTC. Like I said, all you can do is send it in and see what happens.
Sent from my HTC One using XDA Premium 4 mobile app
CoryTallman said:
I have no idea, luckily I've never had to send a phone to HTC. Like I said, all you can do is send it in and see what happens.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
5 days ago, ive just sent it my htc to htc care, and then i telling him my story, thats fine, after a few day i leave it there, he call me that my htc one need to change the motherboard, thats need 2 months for recieve the part from taiwan he say, thats not cost anything, he say it goes to the warranty, but i think that was too long, does i should trust it or take it back my htc again? ._.
andrizmitnick said:
5 days ago, ive just sent it my htc to htc care, and then i telling him my story, thats fine, after a few day i leave it there, he call me that my htc one need to change the motherboard, thats need 2 months for recieve the part from taiwan he say, thats not cost anything, he say it goes to the warranty, but i think that was too long, does i should trust it or take it back my htc again? ._.
Click to expand...
Click to collapse
Well your One is basically a fancy paperweight the way it is, and if they'll do it under warranty great. Two months is a long time, but at least its not $200.
AT&T HTC M7ul
Baad Newz's InsertCoin 3.4-2
Flar2's Bulletproof 6.2
Does anyone here have experience with getting a cracked screen replaced? The device I'm talking about should still be under warranty (it's 1 and a half year old) and was bought via Amazon. Should I send it back to Amazon or directly to HTC?
Sent from my HTC Desire X using XDA Premium 4 mobile app
Some more information... The device is still on stock, no unlocked bootloader, nothing.
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dansou901 said:
Some more information... The device is still on stock, no unlocked bootloader, nothing.
Sent from my HTC Desire X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you cracked the screen yourself, then no warranty will cover it.
The point is that I didn't do so, it broke inside the pocket of a jacket. It's only one crack going from one side to the other.
Sent from my HTC Desire X using XDA Premium 4 mobile app
That is still considered your fault. If you had received it that way, you could have turned it in.
I'll try to return it to HTC and see what happens. I'll post my result right here.
Sorry for the late reply, but I decided to repair the phone on my own and just ordered a digitizer / touch screen panel. Will be a bit tricky, but I've already done it with another phone.