I recently sold this phone to somebody on T-Mobile, but they're getting this message "no GSM/UMTS networks were found". The phone worked perfectly on AT&T and has the build.prop edits. I really don't want them to have to return the phone since it was working fine, so does anybody have any idea how to fix this?
It obviously has the XT883 radio. I tried using my mother's sim card in the phone and I actually had the same issue, but upon putting in my own AT&T sim it stopped having this glitch. I figured since the phone was working on GSM it was just an issue with my mother's sim, but I'm completely lost as to what to do to get the phone to find the T-Mobile network. I've already tried manually connecting to T-Mobile 2G and 3G in the network settings, but this didn't work. Factory resetting and reapplying many different radios and different build.prop edits also didn't fix this issue.
thats strange . i sold a droid 3 flashed with the gsm radio to a guy using tmobile and it worked fine,only issue was in the area we were in,tmobie wasnt running on 1900mhz and he only had EDGE.
did you try to SBF the phone and repeat the procedure completely? maybe he messed around with something in the root manager.
shnish said:
I recently sold this phone to somebody on T-Mobile, but they're getting this message "no GSM/UMTS networks were found". The phone worked perfectly on AT&T and has the build.prop edits. I really don't want them to have to return the phone since it was working fine, so does anybody have any idea how to fix this?
It obviously has the XT883 radio. I tried using my mother's sim card in the phone and I actually had the same issue, but upon putting in my own AT&T sim it stopped having this glitch. I figured since the phone was working on GSM it was just an issue with my mother's sim, but I'm completely lost as to what to do to get the phone to find the T-Mobile network. I've already tried manually connecting to T-Mobile 2G and 3G in the network settings, but this didn't work. Factory resetting and reapplying many different radios and different build.prop edits also didn't fix this issue.
Click to expand...
Click to collapse
If you did your sim unlock with an AT&T SIM, more than likely they would need to repeat it with a T-Mobile SIM as it usually adds that carrier's SIM cards to the white list.
Related
Hello guys! I've been reading these forums for a long time, amazing what you guys do in here
Here is my problem: I live in México, and I traveled to USA for summer vacation, my mexican mobile phone carrier uses 850mhz (TELCEL) and when I went to USA it was using ATT's network.
So everything was working fine, but when I returned just before I was about to cross the border, it stoped working!
It has a message that says ''Emergency calls only'' where it's supposed to say ''TELCEL GSM'', so no internet, no calls, no messages.
I was using Froyo on my phone, and thought of doing a reset to restore factory settings on the phone, but it did not work :/
Then I updated my phone to Darky's Rom 10.2 (Gingerbread) and it's still not working!
When I go to Settings>Wireless and network>Mobile networks>Network operators I can see that my carrier is available to select, but when I try to, it gives me a ''Unable to connect. Try later'' msg.
It is really frustrating because I depend on my phone so much, mainly because I share my 3G connection to my laptop for school's work and stuff.
There's one weird thing though, I unlocked my phone, and placed a MOVISTAR(1900mhz) SIM card on it, AND IT WORKS!!!
But the thing is that I don't have internet on that SIM card(is prepaid and it's EDGE, not 3G), and on my TELCEL SIM card I have a contract to complete (still a year to go).
When I put my SIM card on someone else's phone, it works like a charm, but if I try to put a TELCEL (850mhz) SIM on my galaxy; just says ''Only emergency calls''
What do you guys think happened to my phone? I would really appreciate your help.
flash a new modem... one that contains more frequencies enabled.. any bell or telus will do.
UGKC1 modem should fix your problem.
It did not work, should I keep trying with other modems?
you can.. jk4 or jl2 are other modems with 850 and 1900 enabled... maybe your problem is different then I thought... but it sounds like your modem... maybe try unlocking your phone? if you can connect to wifi download sgs unlocker pro (paid app) in the market to unlock, your phone also needs to be rooted. are you using the i9000T? that may be different problem altogether...
edit: sorry I see you said it is unlocked... just doesn't sound like it...
a) modem related (ugkc1) should have fixed that
b) SIM carrier not compatible to phone (unlock phone to fix)
c) Busted SIM card, check in other phone
d) make sure phone option is set to Automatic CDMA/GSM
sounds like you checked everything I would check....
does your 3G work... make sure your VPN is setup to your carrier
maybe imei got blocked...? only way around that is to get provider/samsung to unblock
Hey have you solved this, I have the same problem
my solution
http://forum.xda-developers.com/showpost.php?p=25509654&postcount=279
I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Edit* To make sure I'm clear, I'm trying to use the phone with Verizon, my friend was using with T-Mobile.
It sounds like the CDMA radio is not working.
halfprice06 said:
I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Click to expand...
Click to collapse
Same happening with me
PM me your e- mail.
and look here
http://forum.xda-developers.com/moto-x/moto-x-qa/verizon-moto-x-network-available-error-t2679289
SonicJoe said:
It sounds like the CDMA radio is not working.
Click to expand...
Click to collapse
So do you think it is physically defective?
When I bought the phone off of him it was basically brand new in the box. He had used it less then a week. Not sure where he bought it but the IMEI was clean.
Is there anyway to reset the CDMA settings or anything like that?
Did you call verizon and register the phone with them? I'm curious, don't Verizon/Sprint/RW phones have an ESN in addition to an IMEI for their CDMA radio?
Our imei can be backed up and flashed..only use once every thing is OK...I've used this several times with the mobile network not available problem and it fixes it...I would suggest sbf http://forum.xda-developers.com/showthread.php?t=2514095
Do not flash this if your already having problems
Sent from my xt1060vzwDE
halfprice06 said:
I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Edit* To make sure I'm clear, I'm trying to use the phone with Verizon, my friend was using with T-Mobile.
Click to expand...
Click to collapse
if you want to use it on verizon, then buy out a new verizon sim
and please check phone is not related to any older verizon account.
CDMA use MEID/ESN
GSM use IMEI.
If you are trying to use it on a CDMA network, then i do not know what is happening, because my one is not working with GSM, but working with CDMA
unsivil_audio said:
Did you call verizon and register the phone with them? I'm curious, don't Verizon/Sprint/RW phones have an ESN in addition to an IMEI for their CDMA radio?
Click to expand...
Click to collapse
Yes, I called verizon and gave them the MEID. In the system settings the the IMEI and MEID are exactly the same except the IMEI has one extra digit at the end (it's a 4).
lovepreet39 said:
if you want to use it on verizon, then buy out a new verizon sim
and please check phone is not related to any older verizon account.
CDMA use MEID/ESN
GSM use IMEI.
If you are trying to use it on a CDMA network, then i do not know what is happening, because my one is not working with GSM, but working with CDMA
Click to expand...
Click to collapse
I have already got a new sim, and the phone is not related to any older verizon account.
When I run the CQATest and choose the sim card test, I get an error that says the Phone ICCID doesn't compare with the SIM ICCID.
The phone ICCID is completely different front the SIM ICCID. The SIM ICCID is the actual number on the sim card. Could this be related?!
I had the same issue after a friend of mine used my VZW MotoX on TMobile.
He upgraded from 4.4 to 4.4.2 while he had it running on TMo. I think that the update applied GSM Radio firmware and not the VZW/CDMA firmware and "broke" the radio.
After .sbf back to VZW stock everything works great
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
When you say unlocked, unlocked Sim or unlocked boot loader?
sim unlock. As far as I know there's no boot loader unlock.
Could it be that the imei isn't in T-Mobile's data base since it's an at&t moto x?
Edit: went and put the imei in to tmobiles imei checker and it couldn't figure out what device it was and if it was okay to use on their network. Now I just need to verify with T-Mobile and see if they can register the imei.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Change the APN settings
I have had a problem like this with my unlocked phone and AT&T, but when they set it up in the AT&T store they fiddled with the APN settings. I had to do the same to get my wife's unlocked Lumia 635 to work on the T-Mobile network. Try the values used in the link attached and see if it works.
http://www.4gtricks.com/2013/04/t-mobile-4g-apn-t-mobile-4g-apn-settings.html
Att motox on tmobile
Reireichan said:
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Click to expand...
Click to collapse
.
I was able to connect to tmobile network some times, able to make calls. No data connection at all. I played with APN settings and everything else. any help..?
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
Click to expand...
Click to collapse
Where did you get it unlocked?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Just wanted to say thank you. My T-Mobile SIM wouldn't connect and I even went to the T-Mobile SIM store to get a new SIM Card but it didn't help. As you stated, adding a new APN setting was the only thing that worked.
For those of you who want to unlock your Moto X, I purchased a code on eBay for about $8 and received it within 6 hours. I would post the link but I'm afraid it might be considered spam.
What type of data signal are you getting? LTE?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Yes, LTE and 4G
keoaloha said:
Yes, LTE and 4G
Click to expand...
Click to collapse
Nice. Where did you get your unlock code?
I don't know about OP but I have always used swiftunlocks and have had great luck. Got my N6 from ATT unlocked through them without issues as well.
http://www.swiftunlocks.com/unlock/motorola-at-t-tmobile-worldwide
I noticed that sometimes phone picks up apn without issues and sometimes you have to restart so I just restart every time I make a change to be on the safe side.
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
Hey, I know this post is kind of old but I am currently having the same problem with my moto X 2014 going from At&t to T-Mobile, were you able to get it fixed and if you did, what did you do?
Any luck? I've just come accross the same issue. Got phone unlocked, and bought a new sim and activated. I'll get like 3-4 minutes of service randomly here and there, but about 99% of the time no service. Tried multiple variations of APN settings that I've found online. No luck
Fixed all my seriously annoying connection problems by flashing the 4.4.4 modem.
http://forum.xda-developers.com/showpost.php?p=61208627&postcount=5
I just gotta upload the 4.4.4 modem from my pc, will do that later for you.
edit: https://www.mediafire.com/?4ydw34c4bjxk423
thorasaurus said:
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Click to expand...
Click to collapse
Neither one works for data... Just got it unlocked from swiftlocks and I can get voice, but no data :crying:
Someone help!! ...plz
Anyone ?? T-Mobile reps are mostly useless, and keep telling me that my device may have been ' re-locked ' to AT&T after a hard reset !! I know that's not the case because I've thrown in a Vodafone sim and it recognized it ! The sim unlock was purchased from SwiftUnlocks and the phone took it in one try w/o any issues!
Now, I can't even get voice to work... All I see is ' No Service ' and when manually trying to register with T-Mobile, it says ' unable to connect to the T-Mobile network. Please try later '
Someone please help out!!
I bought my Droid Turbo about two weeks ago to use it in Europe. I checked all freq and bands of my carrier and I also spoke with a guy who is using Droid Turbo in my country (Poland), all was ok. I got my phone and before inserting the sim card I updated to lollipop 5.1 OTA. After inserting my sim card the phone detected my sim and connected with network (LTE). I thought that everyting was ok untill I started using Droid Tubo in a daily basis. The phone is constantly switching networks. Its loosing lte signal switching to 3g for example, then to gsm. After a while its reconnecting but not always, sometimes I have to restart. I was trying almost everything: wiping from recovery, wiping via fastboot, switiching network connections by hidden menu commands, changing apn settings... I noticed that my problem seams to be similar to the problem which was solved by 21.44.8 update which: "Fixes an issue that could prevent proper switching from 3G to 4G LTE. Fixes issues that could trigger a dropped call, prevent a call from going through, show that no service is available or show that a SIM card is not inserted" - this is quote from motorola update release note. This quote very well describes my problem. After doing almost everything what I could I decided to ask for your help, because Im starting to think that this is a hardware issue. I am looking forward for your help and will be very gratefull for any suggestions.
OddsForever said:
I bought my Droid Turbo about two weeks ago to use it in Europe. I checked all freq and bands of my carrier and I also spoke with a guy who is using Droid Turbo in my country (Poland), all was ok. I got my phone and before inserting the sim card I updated to lollipop 5.1 OTA. After inserting my sim card the phone detected my sim and connected with network (LTE). I thought that everyting was ok untill I started using Droid Tubo in a daily basis. The phone is constantly switching networks. Its loosing lte signal switching to 3g for example, then to gsm. After a while its reconnecting but not always, sometimes I have to restart. I was trying almost everything: wiping from recovery, wiping via fastboot, switiching network connections by hidden menu commands, changing apn settings... I noticed that my problem seams to be similar to the problem which was solved by 21.44.8 update which: "Fixes an issue that could prevent proper switching from 3G to 4G LTE. Fixes issues that could trigger a dropped call, prevent a call from going through, show that no service is available or show that a SIM card is not inserted" - this is quote from motorola update release note. This quote very well describes my problem. After doing almost everything what I could I decided to ask for your help, because Im starting to think that this is a hardware issue. I am looking forward for your help and will be very gratefull for any suggestions.
Click to expand...
Click to collapse
Hello, I have almost the same problem. I recently bought DROID TURBO and i was using it w/o any problem for about a month. and Poland is also my country I did everything like you including update to lollipop before inserting SIM card. Everything with the phone was ok until i tried to change cellular bands in menu to see if it will affect battery life in some way.
Unfortunately my Droid Turbo is now refusing to connect to any network. To be exact: it is logging to my network ( i have checked it on the service hotline of my carrier ) but then after about 3-5 sec. signal bars are greyed and no connection to the network. I've tried three different cards from different carriers and with all a have the same result. Now i cannot use my Droid Turbo as a phone ....... i've tried factory reset, cache cleaning, disabling Verizon apps&services .... nothing... Could someone help me/us, do you have any suggestions ?
kaVetan said:
Hello, I have almost the same problem. I recently bought DROID TURBO and i was using it w/o any problem for about a month. and Poland is also my country I did everything like you including update to lollipop before inserting SIM card. Everything with the phone was ok until i tried to change cellular bands in menu to see if it will affect battery life in some way.
Unfortunately my Droid Turbo is now refusing to connect to any network. To be exact: it is logging to my network ( i have checked it on the service hotline of my carrier ) but then after about 3-5 sec. signal bars are greyed and no connection to the network. I've tried three different cards from different carriers and with all a have the same result. Now i cannot use my Droid Turbo as a phone ....... i've tried factory reset, cache cleaning, disabling Verizon apps&services .... nothing... Could someone help me/us, do you have any suggestions ?
Click to expand...
Click to collapse
Hello again.
The only way i've solved this network problem on non-rooted Lillipop is to install new firmware using Verizon Software Upgrade Assistant for Droid Turbo. You have to run this software and use the rapair button then it downloads new firmware and installs it on your phone.
i have same problem.
just flash last firmware with fastboot
Hi guys,
My toy is a samsung note N 9600 and its factory unlocked. Last week ported out from T-mobile to keep my original number and facing a wried issue.
The day I ported out from T-mobile, VZW network couldnt be recognized when I tried to activate the VZW sim card. "No network connection." and no call or text can be made. However, after I RESET my device to factory model, it SUCCESSFULLY recognized VZW and LTE function works well. Sounds wried? The story doesnt end here.
Yesterday after I turned off the VZW sim card by accident-- n9600 is a dual sim card which allows you to turn either sim card off-- the network connection lost again, im not talking about LTE connection, but all network service including internet, phone call and text function. Tried a lot to get the connection back but failed. Guess what? RESET, THEN VZW comes back!!! Being driven by curiosity, I turned off the sim card agian, and then, as my expect, no network connection. Ok, rest---works---turning off sim card---no connection---reset……
I am really annoyed by this and have no idea why it is. So if anyone of you have clue of it, plz let me know. Thank you in advance!
Teddy
No one experienced same issue before?