Database Develop

[Q] Retail Moto X with Verizon, Internet Working, Texting Working, No Calling

I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Edit* To make sure I'm clear, I'm trying to use the phone with Verizon, my friend was using with T-Mobile.

It sounds like the CDMA radio is not working.

halfprice06 said:
I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Click to expand...
Click to collapse
Same happening with me
PM me your e- mail.
and look here
http://forum.xda-developers.com/moto-x/moto-x-qa/verizon-moto-x-network-available-error-t2679289

SonicJoe said:
It sounds like the CDMA radio is not working.
Click to expand...
Click to collapse
So do you think it is physically defective?
When I bought the phone off of him it was basically brand new in the box. He had used it less then a week. Not sure where he bought it but the IMEI was clean.
Is there anyway to reset the CDMA settings or anything like that?

Did you call verizon and register the phone with them? I'm curious, don't Verizon/Sprint/RW phones have an ESN in addition to an IMEI for their CDMA radio?

Our imei can be backed up and flashed..only use once every thing is OK...I've used this several times with the mobile network not available problem and it fixes it...I would suggest sbf http://forum.xda-developers.com/showthread.php?t=2514095
Do not flash this if your already having problems
Sent from my xt1060vzwDE

halfprice06 said:
I have a retail verizon Moto X that I purchased from a friend. The calling does not work. It says "Mobile Network Not Available". The friend was using it on T-Mobile, I don't know if somehow the radio settings for the phone got internally changed when he did the 4.4.2 update. I've factory reset the phone several times, got a new sim card, trouble shouted with Verizon.
Why is the data and texting working, but the calling is not?!!
Driving me crazy.
Please advise!!!!
Edit* To make sure I'm clear, I'm trying to use the phone with Verizon, my friend was using with T-Mobile.
Click to expand...
Click to collapse
if you want to use it on verizon, then buy out a new verizon sim
and please check phone is not related to any older verizon account.
CDMA use MEID/ESN
GSM use IMEI.
If you are trying to use it on a CDMA network, then i do not know what is happening, because my one is not working with GSM, but working with CDMA

unsivil_audio said:
Did you call verizon and register the phone with them? I'm curious, don't Verizon/Sprint/RW phones have an ESN in addition to an IMEI for their CDMA radio?
Click to expand...
Click to collapse
Yes, I called verizon and gave them the MEID. In the system settings the the IMEI and MEID are exactly the same except the IMEI has one extra digit at the end (it's a 4).
lovepreet39 said:
if you want to use it on verizon, then buy out a new verizon sim
and please check phone is not related to any older verizon account.
CDMA use MEID/ESN
GSM use IMEI.
If you are trying to use it on a CDMA network, then i do not know what is happening, because my one is not working with GSM, but working with CDMA
Click to expand...
Click to collapse
I have already got a new sim, and the phone is not related to any older verizon account.
When I run the CQATest and choose the sim card test, I get an error that says the Phone ICCID doesn't compare with the SIM ICCID.
The phone ICCID is completely different front the SIM ICCID. The SIM ICCID is the actual number on the sim card. Could this be related?!

I had the same issue after a friend of mine used my VZW MotoX on TMobile.
He upgraded from 4.4 to 4.4.2 while he had it running on TMo. I think that the update applied GSM Radio firmware and not the VZW/CDMA firmware and "broke" the radio.
After .sbf back to VZW stock everything works great

[Q] Verizon LG G2 GSM Support

Hello All,
I have been thinking about traveling to Japan this coming year; I have looked at Verizon's International plan, and it seems like they are very pricey.
I have heard that the VS980 has GSM support, with no LTE, which is fine. I have looked into the h20 network, as they have exceptional prices for their international plan.
I have googled it and have gotten mixed answers, so I came here. I have a h20 sim card, and it pulls the APNs, but does not get any service. Is it that I am using a custom rom?
Thanks for the help in advance! :laugh:

aerial irrntsrt
Please someone answer this. I'm in a similar boat.
I'm on the stock verizon ROM. I have a Piranha mobile sim card. I am testing the setup in the US to verify it works. It connects to the T-mobile/Piranha voice and sms network, but data is not working.
Their setup instructions call for setting the apn to openroamer.com, but no mention on the mnc or the mcc values. If I just set the apn to openroamer.com I'm able to save and select it, but as soon as I change the mnc or mcc values to t-mobile the apn disappears after I save. Do I need to set the mnc and mcc values to something specific? I tried to track down exactly what they do, with no luck.
I see mention in another thread that Verizon locks the phones to be unable to connect to other US domestic networks. They also mention that once I'm overseas I'll be fine. I'm skeptical.
I was thinking of going to the t-mobile store to see if I could borrow a sim card to confirm it's a firmware issue. I would rather not root at this point. Any other courses of action?
Thanks for shedding any light.

buttercm said:
Please someone answer this. I'm in a similar boat.
I'm on the stock verizon ROM. I have a Piranha mobile sim card. I am testing the setup in the US to verify it works. It connects to the T-mobile/Piranha voice and sms network, but data is not working.
Their setup instructions call for setting the apn to openroamer.com, but no mention on the mnc or the mcc values. If I just set the apn to openroamer.com I'm able to save and select it, but as soon as I change the mnc or mcc values to t-mobile the apn disappears after I save. Do I need to set the mnc and mcc values to something specific? I tried to track down exactly what they do, with no luck.
I see mention in another thread that Verizon locks the phones to be unable to connect to other US domestic networks. They also mention that once I'm overseas I'll be fine. I'm skeptical.
I was thinking of going to the t-mobile store to see if I could borrow a sim card to confirm it's a firmware issue. I would rather not root at this point. Any other courses of action?
Thanks for shedding any light.
Click to expand...
Click to collapse
It turns out to be a activation error for me, after I correctly activated the sim, it worked! (silly me!)
For your problem, I looked on your carriers website/ help websites and there are no values except the APN.
You might need a data plan active. I would try using other carriers, because for me the h20 sim worked with data.
Verizon has no control over what network you go on either, FCC has a couple laws that prevent from Verizon doing that except exclude the hardware needed to connect to other networks.
Sorry I could not help.

I popped my Aio Wireless (AT&T) SIM from my Nexus 4 into my G2 and after a little APN tweaking I had HSPA+ working with no issues. It is my understanding if you have AT&T Band 4 LTE (limited markets) and the correct service providor, it will even connect 4G/LTE on AT&T networks. I swapped my Verizon SIM back in and removed the APN's and all was well on Verizon again. I am stock (KitKat) and rooted with only a few few Xposed modules installed, no custom ROM.

It sounds like, from reading the posts above, the Verizon LG-G2 IS a World Phone and should function straight on from stock on a UK provider like Three just by purchasing a sim and plugging it in then configuring the APN settings !
The problem is that when my Susan went just this morning to a Three store in London, the guy there told her that her Verizon LG-G2 was LOCKED to Verizon network only, and that she would have to do something like obtain an unlock code because the phone would not work on any other provider until she did that.
Verizon's International folks told us earlier that the phone would work fine, given GSM frequency issue restrictions, overseas and there was no need for any UnLock proceedure or code.
Does she just need to find a competent tech at a different Three store ?
Or is she going to be unable to play Ingress the whole two weeks she is over there in England and Scotland ?

Update...both Three and Vodaphone folks in London have now told her that the Verizon LG-G2 is carrier locked and cannot be used without Verizon unlocking it on any other network. So, Verizon was wrong and she is limited to WiFi only for the next two weeks ?
Sent from my Nexus 5 using Tapatalk

trent999 said:
Update...both Three and Vodaphone folks in London have now told her that the Verizon LG-G2 is carrier locked and cannot be used without Verizon unlocking it on any other network. So, Verizon was wrong and she is limited to WiFi only for the next two weeks ?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
No global mode Verizon phones are carrier locked.
Sent from my Nexus 4 using Tapatalk

It is very odd. We tried it on a T-Mobile sim over here before she left, I am pretty sure, and it just worked. Still, over in London Three & Vodaphone say it is locked and useless on their networks and their sims don't work.
Maybe it is subsidy-locked ?
Maybe they just didn't set the APN and data settings right at the stores ?
Sent from my Galaxy Nexus using Tapatalk

Can't connect to Cellular Provider

Needing some help. Purchased an "unlocked" Nexus 6 from eBay. I had an error that said phone iccid compare with sim iccid error. I setup the correct APN and still got no service. I restarted the phone and that little Android notification is now gone but I still have no service.
When I go to Cellular Networks I can no longer have an option to search for cellular providers nor input an APN just Preferred Network Type and System Select.
Can anyone help!?

metaphz said:
Needing some help. Purchased an "unlocked" Nexus 6 from eBay. I had an error that said phone iccid compare with sim iccid error. I setup the correct APN and still got no service. I restarted the phone and that little Android notification is now gone but I still have no service.
When I go to Cellular Networks I can no longer have an option to search for cellular providers nor input an APN just Preferred Network Type and System Select.
Can anyone help!?
Click to expand...
Click to collapse
What carrier? Have you contacted them to activate your phone?

Evolution_Freak said:
What carrier? Have you contacted them to activate your phone?
Click to expand...
Click to collapse
I am with a tiny local GSM carrier Union Wireless in Wyoming. I have generally just swapped SIM cards in and out of other phones before. I have never had to call and activate a phone before. I am coming from an unlocked HTC One M8.

@metaphz you may have to contact them. Unless someone else can offer a suggestion, I'm at a loss. I don't think the data dialer reset code will work on non Sprint phones or else I might suggest that.

Evolution_Freak said:
@metaphz you may have to contact them. Unless someone else can offer a suggestion, I'm at a loss. I don't think the data dialer reset code will work on non Sprint phones or else I might suggest that.
Click to expand...
Click to collapse
I'm at a loss here too. I put in another GSM SIM card from Viaero Wireless in Nebraska and it worked for roaming. When I put in my Union SIM it takes away my APN options and acts like it is a CDMA SIM card.

metaphz said:
I'm at a loss here too. I put in another GSM SIM card from Viaero Wireless in Nebraska and it worked for roaming. When I put in my Union SIM it takes away my APN options and acts like it is a CDMA SIM card.
Click to expand...
Click to collapse
In settings>more>cellular networks, have you set the preferred network to global?

[Q] T-Mobile N6 on Verizon - LTE not working

Hey guys,
I bought a Nexus 6 two months ago while I was on T-Mobile. I got fed up with T-Mobile service (constantly dropping calls, not receiving all text messages, etc) and decided to switch to Verizon. I took my phone to Verizon last night, they scanned it and gave me a nano SIM. I was surprised how easy it was, given the headaches others have seemed to endure trying to get a Verizon SIM. Everything seemed to work on Verizon's end, according to the person who helped me.
The problem is, I can't get LTE to work with voice/text. If I go to Settings -> More -> Cellular Networks -> Preferred Network Type, I have 3 options to choose from: Global, LTE/CDMA, LTE/GSM/UMTS. If I select LTE/GSM/UMTS, I get LTE data, but I can't send/receive calls or texts. If I select Global or LTE/CDMA, I can send/receive calls and texts but I only get 3g data. If I go to Phone Info (*#*#4636#*#*) and set network type to LTE Only, the same thing happens...LTE data only, but no calls/texts.
This is about the limit of my ability to troubleshoot problems. What am I missing?
Thanks in advance for any help you can provide!

Did you properly configure the APN settings for Verizon? Your problem may be with that. Do a Google search for Verizon APN settings for Nexus 6...your answer may lie there.

most people have to factory reset their phones when going from another carrier to verizon, to get lte to work properly.

tankyard said:
Did you properly configure the APN settings for Verizon? Your problem may be with that. Do a Google search for Verizon APN settings for Nexus 6...your answer may lie there.
Click to expand...
Click to collapse
There were about 50 APNs when I checked. I deleted all of them and created a new one based on the following:
Name: Verizon
APN: vzwinternet
MMSC: mms.vtext.com/servlets/mms (with http, but won't let me post when typed out)
MMS port: 80
APN type: default,supl,mms
Everything else was left default. Restarted my phone. I am still only getting 3g on Global and LTE/CDMA, still can't make calls with LTE/GSM/UMTS.
simms22 said:
most people have to factory reset their phones when going from another carrier to verizon, to get lte to work properly.
Click to expand...
Click to collapse
I did a factory data reset this morning.

There are at least 5 - and as much as 10 - APN setting setups for Verizon. You may have to try them all. I put a Verizon Sim in my N6 and they all showed up in the list of APNs. When you deleted them you may have deleted the one most compatible with the N6. You may have to reset, put back in the Verizon Sim, and hope they all repopulate the APN section. If not, you'll have to search for them all and try each setup.

I can reset the default APNs and they will all show up again...without having to factory reset.
Do I need to reset the phone without the Verizon SIM inserted? I left the SIM inside when I reset this morning. I only ask because you mentioned resetting the phone and then re-inserting the Verizon SIM.
Thanks for your help.

I generally remove Sims and SD cards (not applicable here) when doing a reset as my line of precaution. Since you are able to restore the default APNs, do so, and try each one till you get the proper one.

Tmobile has their own software version/radio pushed out to Nexus 6's. You can try loading the Verizon software version/radio and see if it works.
Try this one: http://www.randomphantasmagoria.com/firmware/nexus-6/shamu/vzw/

tankyard said:
I generally remove Sims and SD cards (not applicable here) when doing a reset as my line of precaution. Since you are able to restore the default APNs, do so, and try each one till you get the proper one.
Click to expand...
Click to collapse
I found the problem. When the Verizon rep installed the sim, she immediately dialed *228. After googling LTE problems, I've found out that *228 on a LTE phone is a very bad thing. I got a new SIM and everything is now working.
Thanks again!

StickR6 said:
I found the problem. When the Verizon rep installed the sim, she immediately dialed *228. After googling LTE problems, I've found out that *228 on a LTE phone is a very bad thing. I got a new SIM and everything is now working.
Thanks again!
Click to expand...
Click to collapse
Dam shame that a rep didn't know better
Sent from my Nexus 6 using Tapatalk

LG G4 Sprint SIM / Network unlock

Has anyone been able to SIM / network unlock Sprint variant of LG G4? For international use? for domestic carriers?
The phone appears to be locked. I tried putting GSM micro SIM and putting phone in to GSM mode. Got an icon about invalid SIM in notification tray. But no prompt to unlock. Also no menu in settings to unlock via network like my note 3 had. Even worse, no menu to select GSM Network operator in the settings.

leond said:
Has anyone been able to SIM / network unlock Sprint variant of LG G4? For international use? for domestic carriers?
The phone appears to be locked. I tried putting GSM micro SIM and putting phone in to GSM mode. Got an icon about invalid SIM in notification tray. But no prompt to unlock. Also no menu in settings to unlock via network like my note 3 had. Even worse, no menu to select GSM Network operator in the settings.
Click to expand...
Click to collapse
if you are in US i think you can call sprint and they will unlock your phone for free.

elmy2424 said:
if you are in US i think you can call sprint and they will unlock your phone for free.
Click to expand...
Click to collapse
I know , that is the theory, I am curious if anybody actually tried it. I am concerned about the fact that I don't see a menu to select GSM network, which was there in Note 3
it almost looks like the phone can roam on GSM network using Sprint SIM, but all the menus that would allow presence of different SIM where removed.

leond said:
I know , that is the theory, I am curious if anybody actually tried it. I am concerned about the fact that I don't see a menu to select GSM network, which was there in Note 3
it almost looks like the phone can roam on GSM network using Sprint SIM, but all the menus that would allow presence of different SIM where removed.
Click to expand...
Click to collapse
that option is just hidden, when someone get the phone unlocked the option in the menu will be enabled, are you inside USA

I did try a Simple Mobile Sim and it worked just fine. Have you tried any of the movs from Att or Tmobile??
Sent from my SM-G900V using XDA Free mobile app

bump...anyone

Google~Android said:
bump...anyone
Click to expand...
Click to collapse
Friend called Sprint and they unlocked his phone OTA. Now when non-sprint SIM is inserted it no longer complains about invalid SIM, however it will not connect to any networks in USA and still no way to see a list of networks or do a manual selection of network. That menu is still missing. I suspect the phone will now work outside of the USA in automatic network selection mode only, which may not be a good thing some times.

leond said:
Friend called Sprint and they unlocked his phone OTA. Now when non-sprint SIM is inserted it no longer complains about invalid SIM, however it will not connect to any networks in USA and still no way to see a list of networks or do a manual selection of network. That menu is still missing. I suspect the phone will now work outside of the USA in automatic network selection mode only, which may not be a good thing some times.
Click to expand...
Click to collapse
Ive got a really smart friend working on it... Im positive he'll get it done.. Jt matter of patience now...

Google~Android said:
Ive got a really smart friend working on it... Im positive he'll get it done.. Jt matter of patience now...
Click to expand...
Click to collapse
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.

chirayu said:
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.
Click to expand...
Click to collapse
You must be new here. Domestic gsm has been unlocked on most modern Sprint smart phones. Just in the years I've been with Sprint ive unlocked the Moto Q, G2, S4, and now the G3 for ATT and straight talk. Ive read of several others having the same ability. The s5 can also be unlocked but only one guy knows how but you gotta pay him for it. Kinda ****ty but it actually works.
Sent from my LGLS991 using Tapatalk

just get shortcut master (lite)
click the 3 dots in the upper right, click secret code explorer, click system apps and there are a few ATT hidden menus in there.
now no clue if they do anything.

chirayu said:
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.
Click to expand...
Click to collapse
You didnt listen... Sprint phone works 100% for att.. They jt blocks it at the software level... But my friends has unlocked all the newer sprint phones till now.. I dont see why he shudnt be able to do it here

Any chances of unlocking when outside US? I got my phone from Amazon and got it shipped in my country. Tried calling them but they said they only unlock activated phones. Also tried various sites that offer unlock codes but since G4 is not asking for unlock code, they can't do anything.
Do I have any other options?

For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.

ijball said:
For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.
Click to expand...
Click to collapse
will this work for at&t?? on just international?

Google~Android said:
will this work for at&t?? on just international?
Click to expand...
Click to collapse
I can't confirm, since I don't have access to any AT&T SIM at the moment. If you're already rooted, you can try it out, but make sure to back up the files.
Another update: After updating the APN, my data finally worked. LTE is impossible at the moment since the this doesn't support the LTE bands here in my country
Warning: Don't try to disable auto activation for now. I got the Security Error and still on the process of fixing it.

ijball said:
For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.
Click to expand...
Click to collapse
In the us or internationally?

clockcycle said:
In the us or internationally?
Click to expand...
Click to collapse
Internationally.

!!!!! i got it working on at&t!!! calling and sms work..I dont have data so i can't test that...ending a call gives issues as it hangs there for a bit!!!

I have the Sprint LG G4
I also got the unlock code from Sprint. But I can't get the phone to ask for the unlock code. Any hints. Can I force it to ask?