Can't connect to Cellular Provider - Nexus 6 Q&A, Help & Troubleshooting

Needing some help. Purchased an "unlocked" Nexus 6 from eBay. I had an error that said phone iccid compare with sim iccid error. I setup the correct APN and still got no service. I restarted the phone and that little Android notification is now gone but I still have no service.
When I go to Cellular Networks I can no longer have an option to search for cellular providers nor input an APN just Preferred Network Type and System Select.
Can anyone help!?

metaphz said:
Needing some help. Purchased an "unlocked" Nexus 6 from eBay. I had an error that said phone iccid compare with sim iccid error. I setup the correct APN and still got no service. I restarted the phone and that little Android notification is now gone but I still have no service.
When I go to Cellular Networks I can no longer have an option to search for cellular providers nor input an APN just Preferred Network Type and System Select.
Can anyone help!?
Click to expand...
Click to collapse
What carrier? Have you contacted them to activate your phone?

Evolution_Freak said:
What carrier? Have you contacted them to activate your phone?
Click to expand...
Click to collapse
I am with a tiny local GSM carrier Union Wireless in Wyoming. I have generally just swapped SIM cards in and out of other phones before. I have never had to call and activate a phone before. I am coming from an unlocked HTC One M8.

@metaphz you may have to contact them. Unless someone else can offer a suggestion, I'm at a loss. I don't think the data dialer reset code will work on non Sprint phones or else I might suggest that.

Evolution_Freak said:
@metaphz you may have to contact them. Unless someone else can offer a suggestion, I'm at a loss. I don't think the data dialer reset code will work on non Sprint phones or else I might suggest that.
Click to expand...
Click to collapse
I'm at a loss here too. I put in another GSM SIM card from Viaero Wireless in Nebraska and it worked for roaming. When I put in my Union SIM it takes away my APN options and acts like it is a CDMA SIM card.

metaphz said:
I'm at a loss here too. I put in another GSM SIM card from Viaero Wireless in Nebraska and it worked for roaming. When I put in my Union SIM it takes away my APN options and acts like it is a CDMA SIM card.
Click to expand...
Click to collapse
In settings>more>cellular networks, have you set the preferred network to global?

Related

WTF? I thought the N1 was unlocked?

Hey yall, I just got to israel and I had purchased an N1 banking on the fact that it was carrier unlocked... I just popped in the new israeli SIM card and every 5 seconds an error message pops up saying com.android.phone has stopped, this doesn't happen in airplane mode so I don't know what to do. Back in the states I had popped in an ATT sim and it worked fine.
it is unlocked but only to certain carriers and certain radio frequencies. american ATT and Tmobile I know work, cant tell you much about Israel though. What carrier are you trying to get it to work on and maybe we can see if the radios match up.
Yup, it is unlocked. There is something else going on wrong there. Try reseating the SIM card? Maybe you got a bad SIM card?
It's celcomm israel, could it be a CM 6 error?
Durkbeef said:
It's celcomm israel, could it be a CM 6 error?
Click to expand...
Click to collapse
hmm, the Nexus should definitly be able to pick up those 2G bands atleast. Call the cell carrier and see if it is on their side, i heard somewhere that some carriers block other cells unless you give them the IMEI to unlock service, or something like that.
Well, I just popped in my bro's Orange SIM and it works fine... But mine is cellcom so that may be the issue.. it is also a USIM card not regullar sim, could that be it?
it's definitely not a frequency thing, GSM is 900/1800 which the N1 supports and UMTS is 850/2100 which your phone supports
in terms of why the sim card won't work, try going to a cellcom store, one time i got a bad sim from them so who knows
Well, I found the right APN settings, but when I type them in and hit save it doesn't add itself to the list, I typed them in without the SIM card in to avoid the force closes, but when I put the sim back in, I still have the force close issues
Durkbeef said:
Well, I just popped in my bro's Orange SIM and it works fine... But mine is cellcom so that may be the issue.. it is also a USIM card not regullar sim, could that be it?
Click to expand...
Click to collapse
isnt a USIM completely different technology? i thought that is what CDMA carriers in the states use, or the nextel technology uses. i dont think that is a gsm network...
RogerPodacter said:
isnt a USIM completely different technology? i thought that is what CDMA carriers in the states use, or the nextel technology uses. i dont think that is a gsm network...
Click to expand...
Click to collapse
no that's CSIM, USIM is just a SIM for UMTS (3G) networks
Force closes aren't connected to anything being locked, they're OS error.
USIM or no USIM doesn't matter. Nexus works 100%, with both Cellcom and Orange. In fact I've installed FRF91 on one with Cellcom SIM, and it works fine.
Reinstall stock or close-to-stock FRF91 and check again, if it fails - exchange the SIM.
You won't see the APNs in the list unless you have the SIM inserted, and if you've added APNs without SIM - they're most probably worthless (unless you've entered MCC and MNC, which are taken from the registered network when you have the SIM installed). APNs show in the list only when their MCC and MNC match those of the carrier. When you use MarketEnabler or MarketAccess, for example, the APNs disappear from the list until you revert back to normal.
RogerPodacter said:
isnt a USIM completely different technology? i thought that is what CDMA carriers in the states use, or the nextel technology uses. i dont think that is a gsm network...
Click to expand...
Click to collapse
Okay before I go any farther, some definitions are in order.
UICC = Universal Integrated Circuit Card
SIM = Subscriber Identity Module
USIM = Universal Subscriber Identity Module
RUIM = Removable User Identity Module
CSIM = CDMA Subscriber Identify Module
The UICC is the physical strata or card where the DATA is stored. SIM, USIM, R-UIM and CSIM are applications or modules flashed onto the card.
The SIM application (which is used in GSM networks) contains information about the users account and other relevant information that the handset will use to communicate with the mobile network.
The USIM application (which is an update to the SIM application and is used with UMTS [3G] networks) again, stores user account DATA and other relevant info required by the handset to operate on a mobile network.
The R-UIM was originally developed as an add-on to the SIM application to allow CDMA networks users to have the same functionality as a GSM user where by the user could change his/her handsets ad hoc. With the added benefit that a CDMA user could remove their R-UIM and insert it into an unlocked GSM phone and utilize like they would their own phone, thus allowing for seamless billing across foreign (roaming) networks.
The CSIM is an update to the R-UIM where by the USIM application is added to UICC to allow for seamless roaming across different types of mobile networks.
Dan

No Unlock Menu Pops Up

I bought a US Cellular Moto X off of Ebay. I unlocked the Moto X successfully since I receive the message each time I turn on my phone but no unlock menu popped open.
I have the correct T-Mobile SIM card, I am able to search the internet but I can't make calls, receive calls, and the same for texts. When I call, I receive the welcome to verizon wireless message and the texts do not go through.
Please help.
Unlock US Cellular Moto X To Use On GSM
Unlock US Cellular Moto X To Use On GSM
I was told I can do this but I need to download a jellybean/ROM, anyone know how to do it?
I am to receive texts but I can not send texts, make or receive phone calls
Anyone?
Did you set the proper APN?
Sent from my XT1058 using Tapatalk
linuxgator said:
Did you set the proper APN?
Sent from my XT1058 using Tapatalk
Click to expand...
Click to collapse
directions, please
APN? no option
AndyRacki said:
APN? no option
Click to expand...
Click to collapse
If you go to the main settings menu, then under Wireless & Networks, select More... and in the new screen that pops up, select Mobile networks, then Access Point Names, you'll have to find the APN settings for your carrier and add them manually if they don't show up when your SIM is inserted.
linuxgator said:
If you go to the main settings menu, then under Wireless & Networks, select More... and in the new screen that pops up, select Mobile networks, then Access Point Names, you'll have to find the APN settings for your carrier and add them manually if they don't show up when your SIM is inserted.
Click to expand...
Click to collapse
When I go to Mobile Network, Access Point Names doesn't show up at all.
AndyRacki said:
When I go to Mobile Network, Access Point Names doesn't show up at all.
Click to expand...
Click to collapse
There is a way to access the APN list using a hidden programming menu. I don't know if the dialer shortcut will work on the version you have, but to try it, dial ##7764726 if it works and asks for a password, use 000000
One of the options should be APN controls. Hopefully T-Mobile US will be one of the APNs.
Is it possible that there might be a problem with your SIM card since some features work and others dont?
linuxgator said:
There is a way to access the APN list using a hidden programming menu. I don't know if the dialer shortcut will work on the version you have, but to try it, dial ##7764726 if it works and asks for a password, use 000000
One of the options should be APN controls. Hopefully T-Mobile US will be one of the APNs.
Is it possible that there might be a problem with your SIM card since some features work and others dont?
Click to expand...
Click to collapse
I'll try that.
It's US Cellular phone but I use T-Mobile SIM card, it was a brand new sim card. When I dailed, I kept getting "Welcome to Verizon Wireless"
Thanks, I'll let you know how it goes in a few hours.
According to US Cellular's webs site, their device supports CDMA/EVDO, since you are trying to use it on T-Mobile, you'll need to manually switch the phone to GSM/UMTS mode, or Global Mode. (App drawer -> Settings icon -> (under Wireless & Networks) More... -> Mobile Networks -> Network Mode).
While in there under Mobile Networks, you'll also need to tap on Access Point Names... If the APN settings came down automaticlly from T-Mobile you need to select it. If no entry for T-Mobile exists, you'll need to find the settings and create one. (Google found them when I looked) NOTE: with Android JB 4.2.2 on my Verizon X (XT1060, also supports CDMA/EVDO in addition to LTE and GSM), the APN settings came down automatically. After upgrading to KitKat 4.4, I had to manually enter them.
When I setup my Verizon X for use with my T-Mobile SIM, I couldn't get MMS working for some reason, even though I was using the same APN settings as my T-Mobile Galaxy S3.
Also, keep in mind that T-Mobile uses 1700/2100 AWS for their HSPA+. As far as I know, only the T-Mobile version and GSM Developer edition supports this band, so you might not get "4G HSPA/HSPA+" with your X even after setting it up correctly. If you are lucky, and are in one of the areas where T-Mobile has completed re-farming their spectrum, you will get H+.
Good luck.
linuxgator said:
There is a way to access the APN list using a hidden programming menu. I don't know if the dialer shortcut will work on the version you have, but to try it, dial ##7764726 if it works and asks for a password, use 000000
One of the options should be APN controls. Hopefully T-Mobile US will be one of the APNs.
Is it possible that there might be a problem with your SIM card since some features work and others dont?
Click to expand...
Click to collapse
Dailer didnt work. No option for APN.
https://docs.google.com/file/d/0B7C6m9P1nWgvS2ZieGFSM0hQQ0k/
got the 4g symbol in the status bar and I received texts but I cant send texts, make calls
AndyRacki said:
Dailer didnt work. No option for APN.
https://docs.google.com/file/d/0B7C6m9P1nWgvS2ZieGFSM0hQQ0k/
got the 4g symbol in the status bar and I received texts but I cant send texts, make calls
Click to expand...
Click to collapse
Based on that screen shot, your preferred network mode is still set to LTE/CDMA... that is wrong for T-Mobile. (SEE POST #12 of this thread!!) You want it to be GSM/UMTS or GLOBAL!! And you want to have the boxes checked for Data Enabled and Data Roaming.
You do not have options for Global Data Roaming Access and Access Point Names which I have on my Verizon Moto X, so that makes me question a few things....
In the first post you say you successfully unlocked your phone.. do you mean SIM Unlocked, or BootLoader Unlocked??
Also in the first post you mention seeing a message each time you reboot.. What exactly does the message say?
I ask because if you unlocked the boot loader, your phone could still be SIM locked and therefore not recognizing the T-Mobile SIM properly, and not giving you the Global options and APN options needed for GSM mode.
KidJoe said:
Based on that screen shot, your preferred network mode is still set to LTE/CDMA... that is wrong for T-Mobile. (SEE POST #12 of this thread!!) You want it to be GSM/UMTS or GLOBAL!! And you want to have the boxes checked for Data Enabled and Data Roaming.
You do not have options for Global Data Roaming Access and Access Point Names which I have on my Verizon Moto X, so that makes me question a few things....
In the first post you say you successfully unlocked your phone.. do you mean SIM Unlocked, or BootLoader Unlocked??
Also in the first post you mention seeing a message each time you reboot.. What exactly does the message say?
I ask because if you unlocked the boot loader, your phone could still be SIM locked and therefore not recognizing the T-Mobile SIM properly, and not giving you the Global options and APN options needed for GSM mode.
Click to expand...
Click to collapse
Thanks, made the changes.
It is BootLoader Unlocked not SIM unlocked.
The message I get is about the warning about the bootloader being unlocked.
I believe it is SIM locked still.
AndyRacki said:
Thanks, made the changes.
It is BootLoader Unlocked not SIM unlocked.
The message I get is about the warning about the bootloader being unlocked.
I believe it is SIM locked still.
Click to expand...
Click to collapse
Yes, if not SIM unlocked, you're stuck. You need to get it SIM UNLOCKED.
Take a look at this thread -> http://forum.xda-developers.com/showthread.php?t=2422854 apparently some are using cellunlocker [.net] to get their X SIM unlocked, although they don't have US Cellular listed when I picked MOTO X from their list, so you might have to pick "Unknown" or "not listed" for the carrier.
KidJoe said:
Yes, if not SIM unlocked, you're stuck. You need to get it SIM UNLOCKED.
Take a look at this thread -> http://forum.xda-developers.com/showthread.php?t=2422854 apparently some are using cellunlocker [.net] to get their X SIM unlocked.
Click to expand...
Click to collapse
Unfortunately, US Cellular isn't on the list. Any suggestions?
AndyRacki said:
Unfortunately, US Cellular isn't on the list. Any suggestions?
Click to expand...
Click to collapse
you might have to pick "Unknown" or "not listed" for the carrier. Or email them and ask if they can do US Cellular. If they can't you'll need to find another site that can supply unlock codes.
AndyRacki said:
Unfortunately, US Cellular isn't on the list. Any suggestions?
Click to expand...
Click to collapse
After switching to GSM/UMTS Mode, can you access the APN menu under Mobile Networks?
linuxgator said:
After switching to GSM/UMTS Mode, can you access the APN menu under Mobile Networks?
Click to expand...
Click to collapse
Do I need my SIMcard to be active? My current phone doesn't take the nano sim card, I had to reactivate my old sim card.

[Q] Verizon LG G2 GSM Support

Hello All,
I have been thinking about traveling to Japan this coming year; I have looked at Verizon's International plan, and it seems like they are very pricey.
I have heard that the VS980 has GSM support, with no LTE, which is fine. I have looked into the h20 network, as they have exceptional prices for their international plan.
I have googled it and have gotten mixed answers, so I came here. I have a h20 sim card, and it pulls the APNs, but does not get any service. Is it that I am using a custom rom?
Thanks for the help in advance! :laugh:
aerial irrntsrt
Please someone answer this. I'm in a similar boat.
I'm on the stock verizon ROM. I have a Piranha mobile sim card. I am testing the setup in the US to verify it works. It connects to the T-mobile/Piranha voice and sms network, but data is not working.
Their setup instructions call for setting the apn to openroamer.com, but no mention on the mnc or the mcc values. If I just set the apn to openroamer.com I'm able to save and select it, but as soon as I change the mnc or mcc values to t-mobile the apn disappears after I save. Do I need to set the mnc and mcc values to something specific? I tried to track down exactly what they do, with no luck.
I see mention in another thread that Verizon locks the phones to be unable to connect to other US domestic networks. They also mention that once I'm overseas I'll be fine. I'm skeptical.
I was thinking of going to the t-mobile store to see if I could borrow a sim card to confirm it's a firmware issue. I would rather not root at this point. Any other courses of action?
Thanks for shedding any light.
buttercm said:
Please someone answer this. I'm in a similar boat.
I'm on the stock verizon ROM. I have a Piranha mobile sim card. I am testing the setup in the US to verify it works. It connects to the T-mobile/Piranha voice and sms network, but data is not working.
Their setup instructions call for setting the apn to openroamer.com, but no mention on the mnc or the mcc values. If I just set the apn to openroamer.com I'm able to save and select it, but as soon as I change the mnc or mcc values to t-mobile the apn disappears after I save. Do I need to set the mnc and mcc values to something specific? I tried to track down exactly what they do, with no luck.
I see mention in another thread that Verizon locks the phones to be unable to connect to other US domestic networks. They also mention that once I'm overseas I'll be fine. I'm skeptical.
I was thinking of going to the t-mobile store to see if I could borrow a sim card to confirm it's a firmware issue. I would rather not root at this point. Any other courses of action?
Thanks for shedding any light.
Click to expand...
Click to collapse
It turns out to be a activation error for me, after I correctly activated the sim, it worked! (silly me!)
For your problem, I looked on your carriers website/ help websites and there are no values except the APN.
You might need a data plan active. I would try using other carriers, because for me the h20 sim worked with data.
Verizon has no control over what network you go on either, FCC has a couple laws that prevent from Verizon doing that except exclude the hardware needed to connect to other networks.
Sorry I could not help.
I popped my Aio Wireless (AT&T) SIM from my Nexus 4 into my G2 and after a little APN tweaking I had HSPA+ working with no issues. It is my understanding if you have AT&T Band 4 LTE (limited markets) and the correct service providor, it will even connect 4G/LTE on AT&T networks. I swapped my Verizon SIM back in and removed the APN's and all was well on Verizon again. I am stock (KitKat) and rooted with only a few few Xposed modules installed, no custom ROM.
It sounds like, from reading the posts above, the Verizon LG-G2 IS a World Phone and should function straight on from stock on a UK provider like Three just by purchasing a sim and plugging it in then configuring the APN settings !
The problem is that when my Susan went just this morning to a Three store in London, the guy there told her that her Verizon LG-G2 was LOCKED to Verizon network only, and that she would have to do something like obtain an unlock code because the phone would not work on any other provider until she did that.
Verizon's International folks told us earlier that the phone would work fine, given GSM frequency issue restrictions, overseas and there was no need for any UnLock proceedure or code.
Does she just need to find a competent tech at a different Three store ?
Or is she going to be unable to play Ingress the whole two weeks she is over there in England and Scotland ?
Update...both Three and Vodaphone folks in London have now told her that the Verizon LG-G2 is carrier locked and cannot be used without Verizon unlocking it on any other network. So, Verizon was wrong and she is limited to WiFi only for the next two weeks ?
Sent from my Nexus 5 using Tapatalk
trent999 said:
Update...both Three and Vodaphone folks in London have now told her that the Verizon LG-G2 is carrier locked and cannot be used without Verizon unlocking it on any other network. So, Verizon was wrong and she is limited to WiFi only for the next two weeks ?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
No global mode Verizon phones are carrier locked.
Sent from my Nexus 4 using Tapatalk
It is very odd. We tried it on a T-Mobile sim over here before she left, I am pretty sure, and it just worked. Still, over in London Three & Vodaphone say it is locked and useless on their networks and their sims don't work.
Maybe it is subsidy-locked ?
Maybe they just didn't set the APN and data settings right at the stores ?
Sent from my Galaxy Nexus using Tapatalk

AT&T unlocked 2014 x not working on tmobile

I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
When you say unlocked, unlocked Sim or unlocked boot loader?
sim unlock. As far as I know there's no boot loader unlock.
Could it be that the imei isn't in T-Mobile's data base since it's an at&t moto x?
Edit: went and put the imei in to tmobiles imei checker and it couldn't figure out what device it was and if it was okay to use on their network. Now I just need to verify with T-Mobile and see if they can register the imei.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Change the APN settings
I have had a problem like this with my unlocked phone and AT&T, but when they set it up in the AT&T store they fiddled with the APN settings. I had to do the same to get my wife's unlocked Lumia 635 to work on the T-Mobile network. Try the values used in the link attached and see if it works.
http://www.4gtricks.com/2013/04/t-mobile-4g-apn-t-mobile-4g-apn-settings.html
Att motox on tmobile
Reireichan said:
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Click to expand...
Click to collapse
.
I was able to connect to tmobile network some times, able to make calls. No data connection at all. I played with APN settings and everything else. any help..?
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
Click to expand...
Click to collapse
Where did you get it unlocked?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Just wanted to say thank you. My T-Mobile SIM wouldn't connect and I even went to the T-Mobile SIM store to get a new SIM Card but it didn't help. As you stated, adding a new APN setting was the only thing that worked.
For those of you who want to unlock your Moto X, I purchased a code on eBay for about $8 and received it within 6 hours. I would post the link but I'm afraid it might be considered spam.
What type of data signal are you getting? LTE?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Yes, LTE and 4G
keoaloha said:
Yes, LTE and 4G
Click to expand...
Click to collapse
Nice. Where did you get your unlock code?
I don't know about OP but I have always used swiftunlocks and have had great luck. Got my N6 from ATT unlocked through them without issues as well.
http://www.swiftunlocks.com/unlock/motorola-at-t-tmobile-worldwide
I noticed that sometimes phone picks up apn without issues and sometimes you have to restart so I just restart every time I make a change to be on the safe side.
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
Hey, I know this post is kind of old but I am currently having the same problem with my moto X 2014 going from At&t to T-Mobile, were you able to get it fixed and if you did, what did you do?
Any luck? I've just come accross the same issue. Got phone unlocked, and bought a new sim and activated. I'll get like 3-4 minutes of service randomly here and there, but about 99% of the time no service. Tried multiple variations of APN settings that I've found online. No luck
Fixed all my seriously annoying connection problems by flashing the 4.4.4 modem.
http://forum.xda-developers.com/showpost.php?p=61208627&postcount=5
I just gotta upload the 4.4.4 modem from my pc, will do that later for you.
edit: https://www.mediafire.com/?4ydw34c4bjxk423
thorasaurus said:
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Click to expand...
Click to collapse
Neither one works for data... Just got it unlocked from swiftlocks and I can get voice, but no data :crying:
Someone help!! ...plz
Anyone ?? T-Mobile reps are mostly useless, and keep telling me that my device may have been ' re-locked ' to AT&T after a hard reset !! I know that's not the case because I've thrown in a Vodafone sim and it recognized it ! The sim unlock was purchased from SwiftUnlocks and the phone took it in one try w/o any issues!
Now, I can't even get voice to work... All I see is ' No Service ' and when manually trying to register with T-Mobile, it says ' unable to connect to the T-Mobile network. Please try later '
Someone please help out!!

[Q] T-Mobile N6 on Verizon - LTE not working

Hey guys,
I bought a Nexus 6 two months ago while I was on T-Mobile. I got fed up with T-Mobile service (constantly dropping calls, not receiving all text messages, etc) and decided to switch to Verizon. I took my phone to Verizon last night, they scanned it and gave me a nano SIM. I was surprised how easy it was, given the headaches others have seemed to endure trying to get a Verizon SIM. Everything seemed to work on Verizon's end, according to the person who helped me.
The problem is, I can't get LTE to work with voice/text. If I go to Settings -> More -> Cellular Networks -> Preferred Network Type, I have 3 options to choose from: Global, LTE/CDMA, LTE/GSM/UMTS. If I select LTE/GSM/UMTS, I get LTE data, but I can't send/receive calls or texts. If I select Global or LTE/CDMA, I can send/receive calls and texts but I only get 3g data. If I go to Phone Info (*#*#4636#*#*) and set network type to LTE Only, the same thing happens...LTE data only, but no calls/texts.
This is about the limit of my ability to troubleshoot problems. What am I missing?
Thanks in advance for any help you can provide!
Did you properly configure the APN settings for Verizon? Your problem may be with that. Do a Google search for Verizon APN settings for Nexus 6...your answer may lie there.
most people have to factory reset their phones when going from another carrier to verizon, to get lte to work properly.
tankyard said:
Did you properly configure the APN settings for Verizon? Your problem may be with that. Do a Google search for Verizon APN settings for Nexus 6...your answer may lie there.
Click to expand...
Click to collapse
There were about 50 APNs when I checked. I deleted all of them and created a new one based on the following:
Name: Verizon
APN: vzwinternet
MMSC: mms.vtext.com/servlets/mms (with http, but won't let me post when typed out)
MMS port: 80
APN type: default,supl,mms
Everything else was left default. Restarted my phone. I am still only getting 3g on Global and LTE/CDMA, still can't make calls with LTE/GSM/UMTS.
simms22 said:
most people have to factory reset their phones when going from another carrier to verizon, to get lte to work properly.
Click to expand...
Click to collapse
I did a factory data reset this morning.
There are at least 5 - and as much as 10 - APN setting setups for Verizon. You may have to try them all. I put a Verizon Sim in my N6 and they all showed up in the list of APNs. When you deleted them you may have deleted the one most compatible with the N6. You may have to reset, put back in the Verizon Sim, and hope they all repopulate the APN section. If not, you'll have to search for them all and try each setup.
I can reset the default APNs and they will all show up again...without having to factory reset.
Do I need to reset the phone without the Verizon SIM inserted? I left the SIM inside when I reset this morning. I only ask because you mentioned resetting the phone and then re-inserting the Verizon SIM.
Thanks for your help.
I generally remove Sims and SD cards (not applicable here) when doing a reset as my line of precaution. Since you are able to restore the default APNs, do so, and try each one till you get the proper one.
Tmobile has their own software version/radio pushed out to Nexus 6's. You can try loading the Verizon software version/radio and see if it works.
Try this one: http://www.randomphantasmagoria.com/firmware/nexus-6/shamu/vzw/
tankyard said:
I generally remove Sims and SD cards (not applicable here) when doing a reset as my line of precaution. Since you are able to restore the default APNs, do so, and try each one till you get the proper one.
Click to expand...
Click to collapse
I found the problem. When the Verizon rep installed the sim, she immediately dialed *228. After googling LTE problems, I've found out that *228 on a LTE phone is a very bad thing. I got a new SIM and everything is now working.
Thanks again!
StickR6 said:
I found the problem. When the Verizon rep installed the sim, she immediately dialed *228. After googling LTE problems, I've found out that *228 on a LTE phone is a very bad thing. I got a new SIM and everything is now working.
Thanks again!
Click to expand...
Click to collapse
Dam shame that a rep didn't know better
Sent from my Nexus 6 using Tapatalk

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