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Greetings,
After falling in my pool with N7000 and Bluetooth headset in tow, I revived my Note, with heaters and rice immersion, to the point that only the back camera and LED are fully and completely dead. Every other aspect I can test seems to be just fine.
Besides mourning the dead . . . I was wondering if anyone had any suggestions for repair or replacement of the camera and LED.
And to all who have helped others like myself, I thank you for all you have done to help us out. I've benefited many times by reading and following your suggestions.
PS. Yeah, the BT headset is DOA too. New one on order.
Your camera needs to be replaced and i guess u cant get it under warranty
My friend got the same problem and his phone got totally dead and when he took it to the SSC,they easily found out that it fell in water and said that it cant be covered under warranty.You are lucky that just your camera got dead
you do get these parts easily on websites like ebay and amazon.. so if you like you can do it yourself by watching some videos on youtube... loads are there
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Jounsa said:
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
Click to expand...
Click to collapse
luan87us said:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Click to expand...
Click to collapse
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Peaceful Droid said:
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Click to expand...
Click to collapse
Ahh, that's unfortunate. I live in the Bahamas, so doing that is pretty difficult for me at the moment. Were you able to go to any Sony store, or did you have to go directly to a service center? How long did you have to wait for your replacement?
Sent from my C6903 using Tapatalk
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Peaceful Droid said:
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Click to expand...
Click to collapse
Damn. Lol that is a toughie. Only service center I know of in the US is located in Texas :/
Edit: There are actually 4 locations; NJ, LA, Texas and San Jose, Cali.
Sent from my C6903 using Tapatalk
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Peaceful Droid said:
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Click to expand...
Click to collapse
Yeahh, I doubt it would fix my prob. I'm going to have to tough it out till I can get up to NJ at some point (hopefully before my warranty expires ).
Yeah All the best for that mate.
Really found my self lucky that i have to travel just 10-12 minutes to reach service center
Yeah, thanks for replying to my thread though..thought I was the only one experiencing this issue.
smajor said:
No, You are not one! I faced this issue. Somehow I can't help with it, this seems its phone fault. Z1 has many issues in it.
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Click to collapse
Yeah, unfortunately. Considering this is such an expensive phone with "top-quality components", you'd have expected more..
I'm also having the squeaky vibration problem...
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
macooz said:
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
Click to expand...
Click to collapse
Hi macooz,
Sorry for the late reply. If you are sending it back to Sony, you should always revert back to Stock, as custom firmwares void your warranty.
You could simply tell them that your Vibration Motor is not functioning properly (giving off a squeaky noise instead of an actual vibration) and you would like for it to be either repaired / replaced or have your entire phone exchanged for a new one.
Sent from my C6903 using Tapatalk
VladoBENZ said:
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
Click to expand...
Click to collapse
I agree with you. Issue is that because the phone is encased in gorilla glass, it makes it a bit difficult to change any parts on your own. Disassembly videos are available on YouTube, but who wants to take the risk of breaking their phone's casing and then have to replace additional parts?
Sent from my C6903 using Tapatalk
Same Problem
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Aghry said:
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
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Click to collapse
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
@soka said:
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
Click to expand...
Click to collapse
Unfortunately, I agree with Soka on this one. I have had the replacement Vibrator for months now, but a little reluctant to open my device as it requires heating and having to purchase new adhesives and so on. I am getting those items in the very near future though, so I'm going to go ahead and do it!
My best piece of advice would be to purchase a replacement back (in case you crack / break your original one while removing it) and replacement adhesives before actually performing the DIY Fix.
Hi there Im facing this problem too, I open a new thread but then @soka pointed me to this one, I record a video from the sound
they had already replace the vibrator and the main board, but the issue still continue, here is the thread I open:
http://forum.xda-developers.com/xperia-z1/help/problem-sound-vibrator-t2922957
Hope to get fixed or replaced soon
Well, finally fixed my vibrator problem. I opened the back of my phone using a Hot Air Gun and pry tools, then replaced the vibrator module. Unfortunately, this seems to be the only valid solution.
Sent from my Xperia Z1 using Tapatalk
i bought a used sony xperia z and tried a waterproof function then it started to deteriorate, the front and rear camera fogged up and the phone turns off. I tried to turn on, but doesnt show anything, even boot hadnt load. i puted my phone for a night into Rice, but still nothing. he just died.
It's dead. Bad luck. Now you can only complain at the service center.
gnesterif said:
It's dead. Bad luck. Now you can only complain at the service center.
Click to expand...
Click to collapse
only red led light and vibrating power+volume rockets...
four_20 said:
only red led light and vibrating power+volume rockets...
Click to expand...
Click to collapse
Do one thing wrap the phone with a paper(preferably newspaper)
Keep it below a bulb(not CFL or LED)
Keep it for an hour, just don't keep it too close.
batterie HS
your batterie is HS i think i have an xperia sp hs after water !!! i test with new
batterie is work perfect new !!!
Just wait a while and do what androidtweaker1 said:good:.Keep the flaps open(and remove the sim card/sim tray and the sdcard),it will help with the evaporation.For all u know,it might be a simple short! Don't try to turn it on all the time,if there is water left inside,pushing electricity through soaked chips and circuits will fry them not to mention the battery.
Then if the phone still doesn't work,then its to the sony store for a repair.
Put it in a bag of rice may help
Xperia™ Z (C6602) with Tapatalk
So a little update. I don't know how will it be, because when I'm trying to charge it, it becomes very hot. And it doesn't vibrate anymore when I'm trying to turn it on... Only red light when I'm charging it. I took it for repair, and repairman said that screen of this phone was already changed by previous owner probably. Because it's not fully attached. ( I only realised that after trying it's "waterproofness" ) So... I don't know... I'm very upset with this accident because I payed 252.7$ for this phone... I just have a little hope that mayybeee... one day it will come back to life..
Of course any suggestions are still very appreciated...
four_20 said:
So a little update. I don't know how will it be, because when I'm trying to charge it, it becomes very hot. And it doesn't vibrate anymore when I'm trying to turn it on... Only red light when I'm charging it. I took it for repair, and repairman said that screen of this phone was already changed by previous owner probably. Because it's not fully attached. ( I only realised that after trying it's "waterproofness" ) So... I don't know... I'm very upset with this accident because I payed 252.7$ for this phone... I just have a little hope that mayybeee... one day it will come back to life..
Of course any suggestions are still very appreciated...
Click to expand...
Click to collapse
If you always getting red light so that means there is a hardware issue
Xperia™ Z (C6602) with Tapatalk
Loose Back Panel
androidfreak70 said:
If you always getting red light so that means there is a hardware issue
Xperia™ Z (C6602) with Tapatalk
Click to expand...
Click to collapse
After some usage the back glass panel becomes lose and lets in water. Thats how she got wet. Boy, that sounded dirty...
The same here - after year and a half of usage my phone died in water for few minutes althought all the taps were closed
Hi there,
There are already threads about the "not-100%-water-proofness" of our wonderful z3c. Those are mostly about how disappointed peeps are, but what I would like to know is if the phone got replaced or not. Unfortunately, some weeks ago, even after doing the pressure test, my beloved Z3c died short after taking 2 photos in the pool.
I have two simple questions:
1. In case you have sent in the phone due to water-damage, has it been replaced by Sony?
2. In which country/area do you live (just to see if Sony's policy changes depending on geography)
Thanks!
I got a new one, i put my phone into a pool and i was taking pictures and suddenly it turned off so i put my phone into rice for 3 weeks untill Sony give me a response about... then i had to send my phone to the Sony Factory near my city and less than a week i got a new one I'm from Acapulco, Mexico
rokrd1579 said:
... i put my phone into a pool ... I'm from Acapulco, Mexico
Click to expand...
Click to collapse
You haven't been cliff diving, have you?
November 2014, my phone drown within 20 minutes when I used it for a movie and pictures in a 1,5meter pool (just like the commercial).
When I got back home after my holiday, I contacted Sony and the seller (T-Mobile). After 3 weeks I received a brand new phone with a new invoice and warranty.
Sony solved it completely for me.
(I'm from The Netherlands)
All I got back from Sony in Sweden was: your phone is water damaged, we can't repair it and therefore can't do anything. :crying:
I was taking photos in swimming pool for 10s, went out, dried the phone with a towel. After 5min I had a brick with water on camera.
Sony Portugal replaced it with a new one.
damn.. it seems that all around the globe they replace the phone. I'll keep you posted guys, I loved my z3c, and really don't want to have to buy a new one because of those flaps.
To answer your questions...
1) yes
2)I'm from Malaysia
I have already posted a warning regarding this issue a couple of weeks back in the forums. It is sad to see another person who has encountered the same problem here. The Z3C is great, its just a shame that the waterproofness is not as advertised in the long run. Hope you can get your replacement :good:
yes
Netherlands
i wasn't get new replacement phone but I got new mainboard for my damaged phone
Hi, where did you send your phone in malaysia? mine just happened, just taking a couple photo under the water in pool then suddenly turn off by itself. hope mine also can get a new one.
Replaced a water damaged D5833 in Singapore 15th Jul 2015. Went to Sony Service Centre. From the letter i recevieved this 1 to 1 exchange is limited to ONE time only.
okij said:
You haven't been cliff diving, have you?
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Click to collapse
No, I just took some pictures to try it but, it was a bad idea :c the good new is that i have a new phone
Recently i bought the Sony Xperia Z4.. as you guys know it has a good perferences as i thought..
The thing is after about 2 months i thought about trying the waterproof function which sony company assumed that the device supports.. so i turned it off, washed it under fresh clean water for about 20 sec., dryed it out then i turned it on.. and guess what !! My half screen went black, the screen lights begin to go low.. so i turned it off and dryed it even more and left it away for some time then i switched it on once again and the screen lights were obviously not working anymore !! I could hardly see that it was actually on !! I turned off once again and left it for a while and now when i turn on (using the power on button and the volume button) it vibrates three times the the screen lighta goes crazy !!! On and off over and over then it goes dark and onfe again i can hardly see the screen.. but looks like there is water under the surface.. and it seems like the touch isn't workin i still dont know !!
What can i do ?? Can you guys please help ??
Im sorry for making it such a long story but i really feel bad about it..
Dude, that device of yours is still under warranty. Go and claim the warranty from your phone retailer..
BilalMaximus said:
Dude, that device of yours is still under warranty. Go and claim the warranty from your phone retailer..
Click to expand...
Click to collapse
Thanks for your respond man but the thing is 1st. I bought it without a warranty because we don't have a sony support here where i live.. 2nd. Even if i bought it from any phone shop with a warranty it's just means nothing here where i live xD they will just tell you it is your fault anyway.. so the warranty means nothing.. 3rd. I did a little research about it and guess what ?! The warranty is void if it was watter damaged !! That what sony company said..
I put it in the rice since y.day still didn't switch it on.. i don't know what to do, im afraid if i opened the back cover something wrong would happen and it will be even worse.. cuz im thinkin about moving the battery and drying it with the hair dryer and the vacum but im still afraid to do so..:crying:
Fact of the matter is my phone was waterdamaged 3 weeks ago on vacation. I came back to the shop which firstly refused me, but they will do this for customers who dont know stuff. What you need to do is state your case and since they know the phone is waterproof by certification they are obliged to help you. Basically you are forcing their hand at this point. Many shops will try to bull**** you but as soon as you wave around the fact that the phone is IP classed to hold in water to 1.5m then they will grant you a checkup and ultimately if you are found right in your complaints then you will get a new one.
I know cuz I did this and got my phone back 2 days ago.
Nizar Kanaan said:
Thanks for your respond man but the thing is 1st. I bought it without a warranty because we don't have a sony support here where i live.. 2nd. Even if i bought it from any phone shop with a warranty it's just means nothing here where i live xD they will just tell you it is your fault anyway.. so the warranty means nothing.. 3rd. I did a little research about it and guess what ?! The warranty is void if it was watter damaged !! That what sony company said..
I put it in the rice since y.day still didn't switch it on.. i don't know what to do, im afraid if i opened the back cover something wrong would happen and it will be even worse.. cuz im thinkin about moving the battery and drying it with the hair dryer and the vacum but im still afraid to do so..:crying:
Click to expand...
Click to collapse
Now here is the thing, Put your phone inside a sack of rice for straight 2 week. I had try once with my z3 dual. It did work for me. I hope it will work too for you..
hasona said:
Fact of the matter is my phone was waterdamaged 3 weeks ago on vacation. I came back to the shop which firstly refused me, but they will do this for customers who dont know stuff. What you need to do is state your case and since they know the phone is waterproof by certification they are obliged to help you. Basically you are forcing their hand at this point. Many shops will try to bull**** you but as soon as you wave around the fact that the phone is IP classed to hold in water to 1.5m then they will grant you a checkup and ultimately if you are found right in your complaints then you will get a new one.
I know cuz I did this and got my phone back 2 days ago.
Click to expand...
Click to collapse
Well, mateer of a fact i contacted Sony Support by E-mail and they said that they were sorry and that should noy happened and they were surprised !! :silly: oh my !!
I laughed my A** out.. they said i should take it to Service Center but as long as they don't have a Service Center in my country they offered other countries
Hell yeah !! I will fly to another cojntry just to get my phone fixed ?!??! Can anybody believe this !! And sure they asked me for the IMEI..
The shop said he sold it without a warranty and he is not responssible cuz it's Sony Co. Fault not his..
I guess im Screwed..
BilalMaximus said:
Now here is the thing, Put your phone inside a sack of rice for straight 2 week. I had try once with my z3 dual. It did work for me. I hope it will work too for you..
Click to expand...
Click to collapse
:good: thanks dude..
Actually i did that since 2 days ago and it's still there..
Well, let's get to the fact.. the phone can get switched on now, the screen lights aint blinking but..
The screen is a bit grey, the touch buttons down the screen isn't working, there is water under the surface all around and sometimes it goes crazy and starts touching it self
So i turned it off and shoved it back into the rice..
Hope it works :crying:
Nizar Kanaan said:
:good: thanks dude..
Actually i did that since 2 days ago and it's still there..
Well, let's get to the fact.. the phone can get switched on now, the screen lights aint blinking but..
The screen is a bit grey, the touch buttons down the screen isn't working, there is water under the surface all around and sometimes it goes crazy and starts touching it self
So i turned it off and shoved it back into the rice..
Hope it works :crying:
Click to expand...
Click to collapse
Lets keep it there for some time. And dont turn on it againt until next 2 week at least, it might caused the mother shortcircuited. Stay patient and hope everything will turn out right..
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