I been having my Moto X for about 4 days now and recently it will stop reading the sim card and I have to take it off turn phone off put it back on and turn it back on and sometimes it will start working other times I have to keep trying. I have done 2 restores to the phone but it still doing it. Anyone have the sim issue? or have a solution.
LordDemon1 said:
I been having my Moto X for about 4 days now and recently it will stop reading the sim card and I have to take it off turn phone off put it back on and turn it back on and sometimes it will start working other times I have to keep trying. I have done 2 restores to the phone but it still doing it. Anyone have the sim issue? or have a solution.
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two options
1. sim card is bad and it needs replaced
if not
2. sim card slot is bad and the phone needs replaced(should be under warranty)
take it back and get a new one asap.
Related
So I was on vacation this weekend, when me and my brother were going to switch sims for a bit so he could use his internet on my phone. Being an impatient sod, I clicked open the lock on the sim without powering down, because I knew that the phone powers off as soon as you do, and I'd done it before without issue.
So my brother puts his sim in the phone, powers up and the phone tells him there's no sim in there and reboots.
We give up with his sim, and put my sim back in there, thinking it just hates his sim or something.
Ever since I put mine back in there the issue is as follows:
I boot up, pass through both the AT&T and Windows Mobile Splash screens, my desktop appears (start bar, bottom bar and background only; no widgets on the desktop) for a second and then the phone reboots and goes through the same process until I remove the battery.
I have read about a guy (http://forum.xda-developers.com/showthread.php?p=2889988) who's phone would not come on at all when on battery power, and would reboot constantly on external power, and his problem was the battery. But mine reboots constantly both on both battery and external. So I don't know whether I should order a new battery or not.
Other option is maybe replace sim slot ($80 )? But I don't' see how I could have broken that since the sim was not removed while the phone was running, only the hatch was opened.
My phone is refurbished, and therefore has no warranty, so return and repair are not options.
Thank-you.
TL;DR
My phone reboots constantly on boot after I opened sim hatch while running. Might be battery? Sim slot?
Update:
I had the phone connected to my computer and booted with no sim card in and the phone booted up and told me I had no sim card in, but I could still make emergency calls; and then the phone shut off after about 10-15 seconds.
Edit:
Also just ordered a new battery for $15, in hopes it'll save me a big headache.
Constant reboot on AT&T Tilt
I have this same problem on two different Tilts. Both are Windows Mobile 6. The only common items are the SIM and the phones' lives (both are 2.25 years old). They reboot with or without the SIM inserted. It seems that doing anything that requires more than 2 minutes of the display on will reboot it or a phone call over 4-5 minutes.
Did replacing the battery help? Did you come up with another solution? Would upgrading the ROM to WM 6.5 fix it?
Thanks,
Cuong
I've got two problems here. The first one happened a few weeks ago, the second one happened last night.
Ok first problem: my phone tells me to "insert sim card" even though one is already in there. I've tried everything: cleaning the sim card, cleaning the place on the phone where the sim card goes, bending the metal holder thing, putting numerous pieces of various types of paper in between the sim card and the metal holder, got a new sim card. I'm currently using the sim card in a razr phone, so it ain't the sim card. And I tried someone else's sim card in my phone and it didn't work either. Any suggestions?
Now the second problem is really serious: last night I installed Core Player on my phone and it installed fine and I watched a few videos using it. I've still got the phone connected to the computer through the usb cable. All of the sudden, it turns off. So I turn it back on, but it turns back off within 10 seconds. All it shows on the screen is "PDA Corner Ultimate". I've tried a hard reset and it doesn't work. I've tried 3 different batteries and that doesn't work either. Any suggestions?
Please help.
I think the next step would be to reflash the ROM, putting the OEM 6.1 back on it, Even if you have it now, just try reflashing it, its one step further then a hard reset.
I would have already tried that, but it won't stay on long enough for me to reflash it. The phone only stays on for like 10 seconds. It gets stuck in the splash screen.
I have an HTC HD7 with the second Mango beta on it, using T-Mobile in USA. It has been working normally for a long time. Today I received a carrier/GSM unlock code from T-Mobile, I put that code in, phone said it was good, put my T-Mobile sim back in the phone.
Now my phone reboots every 20 seconds. It will completely boot up, I will be able to load apps or use it as normal, then it will just turn off and start to boot up again. Same thing happens whether I try playing with it or just let it sit there for 20 seconds. Same thing happens if it is plugged in to the wall or my computer or is unplugged. Same thing happens with or without the sim card in it. The only way to get it to stop rebooting every 20 seconds is to pull the battery.
I have searched the forum and google and haven't found any solutions. Can anyone help?
EDIT: I have just noticed that the phone does this with the T-Mobile sim card or no sim card installed. With an At&t sim card the phone works fine.
Have you changed the SD card? this happened to me with the non oem 8GB SD card on Mango
I get random No SIM card detected on my phone. The problem is temporarily fixed when I turn off the phone, take the SIM out, put it back in, then turn the phone back on. Until it happens again. I'm on stock rom, phone is around 3 and a half years old. I don't have a different SIM card right now to try out. I did notice that it's more common when the phone is overheating, like when watching a video or sometimes while charging it gets kinda hot and no sim card pops up.
What do you guys think is the problem? SIM card or phone? And is there any way to fix it?
Thanks.
Hello all,
I have had my unlocked H9493 Bordeaux Red XZ3 for about 6 months and it has worked fine on T-Mobile (Android 9, 52.0.A.3.202). Unfortunately, yesterday it randomly rebooted and after that it would no longer detect the SIM card and there is no wifi signal either; everything else on the phone works just fine. I keep getting the message "No SIM Card - No Service". I have rebooted several times with no luck. If I do leave it off for a while and turn it back on, sometimes I will get service & wifi for a little bit before the error starts all over again. If I leave the phone on with the error, it will reboot itself every few minutes.
I tried a different SIM card in the phone but still got the same issue. I put the original SIM card in another phone & it worked.
I scoured the web & found others having similar issues but none of their fixes worked (like using the *#*#... code and playing with the settings). I should mention that I did drop the phone a few hours before this started to happen but it was not that big a drop and I have a Ringke Fuxion-X case on it. There is no visual damage to the phone but perhaps I knocked the antennas loose ... ?
Before I do a factory reset, does anyone have any suggestions?
Thank you!
LePro69 said:
Hello all,
I have had my unlocked H9493 Bordeaux Red XZ3 for about 6 months and it has worked fine on T-Mobile (Android 9, 52.0.A.3.202). Unfortunately, yesterday it randomly rebooted and after that it would no longer detect the SIM card and there is no wifi signal either; everything else on the phone works just fine. I keep getting the message "No SIM Card - No Service". I have rebooted several times with no luck. If I do leave it off for a while and turn it back on, sometimes I will get service & wifi for a little bit before the error starts all over again. If I leave the phone on with the error, it will reboot itself every few minutes.
I tried a different SIM card in the phone but still got the same issue. I put the original SIM card in another phone & it worked.
I scoured the web & found others having similar issues but none of their fixes worked (like using the *#*#... code and playing with the settings). I should mention that I did drop the phone a few hours before this started to happen but it was not that big a drop and I have a Ringke Fuxion-X case on it. There is no visual damage to the phone but perhaps I knocked the antennas loose ... ?
Before I do a factory reset, does anyone have any suggestions?
Thank you!
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Click to collapse
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
Nope
SonicKiller said:
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
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Click to collapse
No, I gave up & switched to a Pixel 3 XL. Every now & then I turn on the XZ3 to see if it fixed itself & no luck so far.
Hope yours works.
Update
SonicKiller said:
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
Click to expand...
Click to collapse
OK for funsies I turned on the XZ3 again after all this time & it is working. Going thru the setup process & so far the SIM or wifi has not disconnected so maybe it fixed itself after all these months?
LePro69 said:
OK for funsies I turned on the XZ3 again after all this time & it is working. Going thru the setup process & so far the SIM or wifi has not disconnected so maybe it fixed itself after all these months?
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Maybe dirt in the sim slot?
I have the same issue. Took the phone to repairs and it got better for like 2 weeks and then again the signal began to drop randomly to the point where "sim card is not detected" is written on the screen. When I press on the backplate of the case near the camera (where coax antennae cable is supposed to be) the issue resolves itself for like half an hour and then repeats. The issue is 100% hardware because no firmware (stock, GSI, AOSP, even Sailfish) would affect how SIMs are becoming not detected.
ozamyatin said:
I have the same issue. Took the phone to repairs and it got better for like 2 weeks and then again the signal began to drop randomly to the point where "sim card is not detected" is written on the screen. When I press on the backplate of the case near the camera (where coax antennae cable is supposed to be) the issue resolves itself for like half an hour and then repeats. The issue is 100% hardware because no firmware (stock, GSI, AOSP, even Sailfish) would affect how SIMs are becoming not detected.
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Click to collapse
I would let it repair again.
In the SODP team I never heard about the problem, so I assume it must be a rare one.
Getting the phone fixed in service center is not the russian way of nailing it I just sticked a slim piece of plactic onto the back of sim and sd card holder in the sim slot bay to apply pressure on the back of sim card. No issues for a week so far, great and stable signal quality.